La Quinta Inn and Suites Orlando Convention Center

United States , Orlando Area - Florida - FL
ORLANDO, 8504 Universal Boulevard
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100 reviews shown

10/10

Exceptional

20 Mar 2026

William

The room itself was spacious but dated. The couch in the room was a little grimy but serviceable. The bed was very comfortable, however the pillow were nothing to write home about. The TV in the room was very much dated and had poor picture quality in comparison to newer sets however, I was not there to watch TV and atleast they offered a variety of channels. The continental breakfast they offer was quite horrible in that it lack options. They offered instant oatmeal, white bread, some type of muffin and fruit loops and frosted flakes. They had the typical waffle maker for waffles, along with coffee, tea bags and what my daughter considered water down orange juice. I understand the review comes off as negative but overall my experience was great, the staff was great just don't come into this hotel expecting luxury or anything special. It was serviceable and accomplished what they set out to do, which is provide a room at an affordable price.

Family_with_children

2/10

Poor

20 Mar 2026

Sheena

As soon as we entered the room there was a roach on the desk. One elevator was out of operation the other was barely working. Needless to say we didn’t bother to stay.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Peter B

Stayed for business in a holiday / vacation proprty

Self

8/10

Excellent

20 Mar 2026

Peter

Business \"Center\" out of order during stay.
Inconvenient as this was a business trip to Orlando.

Self

4/10

Poor

20 Mar 2026

Robert

First off, the breakfast was terrible. I remember being at other La Quinta and there was bacon and eggs. The only protein here was cold, hard boiled eggs. Secondly, you have terrible, small pillows. Our necks hurt every night. Get full-size pillows! The elevators were terrible. One was broken and the other was super slow and looked ready to break. On the last day when we were leaving it didn't work and we had to carry our bags down the stairs three floors. We will not stay at a La Quinta again.

Family

10/10

Exceptional

19 Mar 2026

Jenniffer

Desayuno pobre seleccion

Family_with_children

8/10

Excellent

18 Mar 2026

KENNETH

Good place to stay walking distance to IcOn Park.

Family_with_children

2/10

Poor

18 Mar 2026

Richard

Gym was anemic. Only one of 3 elevators was working. Room wasn’t cleaned even when we asked for it. One of the worst hotels we’ve stayed at in years. Management clearly doesn’t care about the state of their hotel and is trying to save money at all costs.

8/10

Excellent

18 Mar 2026

Brad

Booked this property for my employees to attend an industry expo at the convention center. They all agreed the accommodations were nice.

Business

6/10

Pleasant

17 Mar 2026

Lou

Staff had an unfriendly demeanor - mostly seemed to avoid any contact. I had to say hello, good morning, or good afternoon to get a response of any kind. The elevator is slow, squeaky and seems to be on its last legs. The bathtub seemed pretty beat up, none of the electric outlets worked at the desk. A good reminder of why I avoid La Quinta properties.

Partner

2/10

Poor

17 Mar 2026

K Summer

Expedia overbooked about 50 people for this property. We didnt even get to stay there and I was charged for the stay. Their meil address doesnt work and the phone number they list hung up on me. At 11 at night with little kids this was a nightmare

Family_with_children

2/10

Poor

16 Mar 2026

saikrishna

This place is dirty.
Only one elevator works.

Partner

6/10

Pleasant

16 Mar 2026

Jamie

Room was very clean, beds were comfortable. However, the only working elevator was sketchy and I was scared every time I got in it. Also, the streaming apps on the tv didn’t work, luckily I brought my own Roku or I wouldn’t have had any TV. I also couldn’t turn off the light in the entry way or it shut off the TV. If I had been staying more than one night I would've said something.

2/10

Poor

15 Mar 2026

Kyle

Everything was broken in some sort of way. The hot tub was drained, one elevator was broke and another had a barely working door. The ac in the room hardly cooled the room. One of the worst places I have stayed at on universal blvd or I drive

Partner

10/10

Exceptional

12 Mar 2026

LUIS

Self

2/10

Poor

11 Mar 2026

Phillip

Not Worth It!
- Overall I would give this location a 1/10. During my short stay with this location I came across what appeared to be bedbugs, unclean room conditions, and a real nightmare for anyone staying at this location.

Walking into my room I turned on the TV and noticed it was busted however it was late, so I decided to lay down and get ready for bed. Upon laying in bed for only a short time I began to get bit. I pulled back the sheets to find holes in the bed, stains, and remnants of bed bugs in the cracks. Walking through the room you could find where people spit up on the walls, dust and dirt everywhere caked onto the backs of lamps and inside the closets.

Homes thought it was going to be a good stay with reviews on here showing 8/10 however when I walked in and saw the walls falling apart, a strong moldy smell, and the only elevator left that wasn’t broken down, opening like it was straight out of a horror film I should have ran. Please do your research and compare the info with the google reviews before you regret it. I’m glad I left and I won’t ever be coming back.

Friends_and_family Family

2/10

Poor

11 Mar 2026

Tamir

My review will be short but to the point:
1. Hot tub has been broken for over a year
2. Front desk personnal who checked us in was not friendly
3. The smelm of mold is in the room and common areas
4. Elevator was old and so slow. Definitely need maintenance
5. Pool not heated, water super cold
6. Parking for additional 24$ per night
7. Very outdated hote, realoty does not match photos.
8. The yard they have is not being taken care of.
9. Could not connect to WIFI
10. TV did not work

The owners are using the fact that hotel is located on Universal Bld and close to all the bats/restaurants, and are purely making money without investing anything in it.

We ttavelled with kids in March, 2026.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Greg

& story building only one elevator working and door scrapped against elevator when it opened and closed very slowly. Apparently the hotter hasn't worked in years. Rooms are ok but a little run down. Budget friendly but not very nice of a place.

Partner

6/10

Pleasant

10 Mar 2026

Stephanie

Clean but elevators slow and room had no fridge or microwave.

Friends

8/10

Excellent

09 Mar 2026

Robert

Partner

6/10

Pleasant

09 Mar 2026

NILDA

It was a different stay this time , I think they sold it to someone else . Need a serious update in all the hotel . I’ve been here many times and I was very disappointed.

Family_with_children

6/10

Pleasant

08 Mar 2026

Anna

My family, and I have been coming to this hotel for twenty years, and unfortunately it has gone down in appearance and upkeep. It has so much potential to be such a beautiful hotel Again, we hope for that one day soon, it needs new elevators they are scary, and break down, it needs new carpeting All new updates throughout the entire hotel, The driveway needs attention & to be sealed. The pool area doesn't work at all, no hot tub working, empty, the swimming pool is not heated.It is like ice and it has one light bulb lit in it, it's so unfortunate to see it this way, I hope whomever owns it can make capital improvements to it asap, it needs TLC and more.

Family

10/10

Exceptional

07 Mar 2026

Carl

Great room.. staff was Awesome!

Partner

6/10

Pleasant

06 Mar 2026

Tanu-Petteri

Better gym equipment or fixed at least, water leaking in hallway,
Staff was excellent

Partner

6/10

Pleasant

06 Mar 2026

Amy

This hotel is really run down but has the potential to be nice. One elevator doesn’t work and hasn’t for more than a couple years. Beds are old and the rooms are very outdated. Now they make you go through a third party to even park on property- won’t be back until they clean this place up.

Partner

6/10

Pleasant

06 Mar 2026

Michael

Parking charge of $18.00 per night This property was sure not nice enough to warrant a nightly parking fee and was a complete surprise at check-in. Went back and looked at Hotels.com property description and sure enough, buried deep in the fine print it exposed the nightly parking fee. My bad for not seeing it. I would not have booked this property if the nightly parking fee had been displayed up front with all the other amenities. I was really pissed, but when we checked in at 10:00pm, there was little I could do about it.

Partner

2/10

Poor

06 Mar 2026

Tracy

Breakfast was waffles, yogurt, cereal and bread.

Friends_and_family Family

4/10

Poor

05 Mar 2026

Brian

Stayed 5 days for work. The Hotel was very run down and many things did not work. For example, the lobby furniture had large holes in it, one elevator did not work and the out of order sign looked quite old. The elevator that was in use was barely working. The door was messed up and had a hard time opening and closing and was extremely slow, sometimes not even fully closing. Ice machines didn't work and had to go to different floors to find one that did. The hot tub, that we planned to use, was not working and appeared to have been that way for a long time. One of the mattresses on the bed was sunken in the middle. On the plus side the other bed was very comfortable. The room was fairly clean, and the TV worked well with good channels to choose from. The complimentary breakfast was meager and and very poor quality. The staff at the hotel were very nice, helpful and accommodating.

Friends

8/10

Excellent

04 Mar 2026

Edmin

Yours truly would like to thank the staff at La Quinta for their exceptional customer service. The staff was very hospitable and empathetic with my daughter and I. We had to extend our stay due to a winter storm that affected the NYC tri-state area and caused the cancellation of our flights.

Family_with_children

2/10

Poor

04 Mar 2026

Maria del Pilar

The hotel room was disgusting. It had a terrible smell. I had to leave to another hotel the same night that checked in because I couldn’t be there. Also when I told them and i checked out they told me that they were going to make me a refund but first I needed to talk to hotels.com I did and hotels.com says that every time they called the hotel they don’t want to approve the refund. Please do not go there. It’s a waste of your money.

Self

8/10

Excellent

03 Mar 2026

Irma

The location was great. We had to pay for parking at the hotel. The elevator was very slow but still worked. The carpet in the main lobby/eating area was very stained and didn’t look very nice. Our room was good and lots of room.

Partner

2/10

Poor

02 Mar 2026

krasimir

Old hotel , elevator not working

Self

4/10

Poor

02 Mar 2026

carrol

They are charging for Parking extra - Additionally- Expensive -no free parking-

Family_with_children

4/10

Poor

02 Mar 2026

Leticia

Sucio . PAL propiedad está en malas condiciones, alfombras, elevadores, hasta las puertas de los cuarto no cierran bien. Esta vez mi lavamanos estaba tupido . No vuelvo a quedarme allli

6/10

Pleasant

02 Mar 2026

kyun

The hotel has not been renovated, so overall it feels old. In particular, the blanket and pillows had a very strong unpleasant smell, so I had to place a towel over the pillow to sleep.

Family

8/10

Excellent

01 Mar 2026

Bob

Clean

6/10

Pleasant

01 Mar 2026

Katia

The whole facility doesn’t look clean

Family_with_children

10/10

Exceptional

26 Feb 2026

William

The hotel is very clean. Very friendly customer service. A nice pool with a hot tub.

Friends_and_family Family

4/10

Poor

26 Feb 2026

Emely

Old unit, basic food.

Family

10/10

Exceptional

25 Feb 2026

Tobias

Great breakfast, spacious room, great location.

4/10

Poor

25 Feb 2026

scott

The hot tub was out of order and both elevators quit working, we were on the 7th floor.

Family_with_children

8/10

Excellent

25 Feb 2026

Vanessa

Two of the three elevators were down during the length of my stay. The one that was furthest away worked. Overall good though

Self

6/10

Pleasant

23 Feb 2026

Ayslan

Room was ok. Elevators, ice machine and breakfast was poor.

8/10

Excellent

23 Feb 2026

Edmin

The staff has been very courteous

2/10

Poor

22 Feb 2026

Oscar

Elevator not working and breakfast staff was a disaster

4/10

Poor

22 Feb 2026

carlos

Necesitan reparar los elevadores están en pecima condiciones y la persona que tenían el sábado en resección en el lobby la persona más arrogante y pésimo con los huéspedes

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Rosemarie

Room was clean,quiet, and comfortable.

Self

2/10

Poor

21 Feb 2026

John

The room was clean. Everything was worn out. All of it. Fixtures, furniture etc. Climate control was not working. TV was broken, TV remote was Also broken. Carpet was stained. No fridge. No outlets free to plug your phone in. One elevator was broken. Second elevator barely moving. Front desk was not helpful and most importantly, they hid an expensive parking fee until after you were checked in and committed. You have to pay via an app and the app does not tell you how much parking is until you check out. Very poor. No one cares about this place. It's too late for me but save yourselves.

Self

10/10

Exceptional

21 Feb 2026

Christopher

Staff went above and beyond!

Friends_and_family Friends

2/10

Poor

21 Feb 2026

Chrishonda

Wasn’t able to get a my room I booked because the hotel didn’t have my reservation and they was booked I was stranded in Orlando with no room

6/10

Pleasant

20 Feb 2026

Beatriz

The room was clean enough, you can tell by the pictures that the hotel needs an upgrade. However, the toilet was dirty and looked like it was completely missed by the cleaning crew… like not even flushed and there was pubic hair on it. The beds were not queens, they are full size. The location is good but $18 for parking on top of everything else seems a bit ridiculous

Partner

4/10

Poor

19 Feb 2026

Katherine

Where to begin… the elevator.. so slow and scary, our room door wouldn’t open .. swipe and finally figured out to turn handle up, 2 wash cloths and 2 towels for 3 days, no housekeeping for 3 days, one roll of toilet paper in our room. The facility is older and showing major wear and tear.
The best part was the hot water !!!!

Family

4/10

Poor

19 Feb 2026

Joseph

Elevator up front was broke. Carpet was dirty

Self

6/10

Pleasant

17 Feb 2026

Bill

Room was ok. Clean
Would stay again

2/10

Poor

17 Feb 2026

Nishit

No soap in bathrooms, elevator not working, worn out property

4/10

Poor

16 Feb 2026

Chris

Double hotel is updated. Very musty and stale smell. Breakfast is a very poor selection. We were at breakfast 20 minutes before it closed and almost everything was gone gone.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Jessica Natalia

Hice la reserva una semana antes y llegué al hotel y no había disponibilidad de habitaciones! Me notificaron por el email el mismo día de llegada al hotel , tuve que salir a buscar a las 11 pm una habitación en otro lugar !

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Yuridia V

AMAZING....STAFF, EVERYTHING

Business_and_leisure Self

4/10

Poor

15 Feb 2026

Mark

There was only one elevator working and it was horribly slow. The other elevators were broken. The TV in our room was broken and we couldn't use it. They don't provide much shampoo, soap, toothpaste or anything in the bathroom. Be prepared to bring your own toiletries.

Leisure Family

4/10

Poor

15 Feb 2026

Luscia

The place seemed run diwn for rhebmost part.

The room needs some refurbishment

The bed was uncomfortable. Not sure if the mattress needed to be changed

Pillows flat and lumpy

Only 1 elevator was functioning and it was very slow

Limited staffing

Breakfast was very limited

Business_and_leisure Partner

8/10

Excellent

13 Feb 2026

Matthew

Great clean hotel with friendly staff. Breakfast options very limited

Friends_and_family Family

6/10

Pleasant

12 Feb 2026

jim

I of 2 elevators out of service. Morning fire alarm. Police showed up the following day. Cleaning lady forgot to put toilet paper in room. Outside of building is dirty and overall building maintenance “tired” front desk was very courteous, room was clean and spacious and quiet.

Leisure Partner

4/10

Poor

12 Feb 2026

AAYAM

Very poor hotel maintenance. Rooms look outdated. Elevator is absolutely slow and dirty.

Leisure Partner

6/10

Pleasant

12 Feb 2026

Ivan

Old

10/10

Exceptional

10 Feb 2026

Amanda

Value! This is an older property but it was clean and the rooms were spacious. The front desk man (Nolan?) was very personable. Would recommend.

Leisure Family

6/10

Pleasant

10 Feb 2026

Mark

Overall a good stay. Toasters! Please spend some money on new toaster for the morning breakfast.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Roxanne

Yes

Leisure Partner

10/10

Exceptional

09 Feb 2026

Roxanne

Yes everyone we interacted with was great.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Henry

The room was clean and serviced everyday I was very happy with the staff as well. I would stay again :)

Business

4/10

Poor

08 Feb 2026

Janise

Room, amenities, Staff, breakfast

Business Family

4/10

Poor

07 Feb 2026

David

The working elevator (the other was broken) was so slow that many used the stairs instead. A friend who checked into another room had an uneaten Subway meatball sandwich in the room... so bizarre. They make you sign up for an app which harvests your phone number and email, just so you can pay $18 per night for parking... I did not sign up and didn't get booted or towed, so the risk is likely low.

Business Friends

6/10

Pleasant

05 Feb 2026

Robert

Room has in need of updating and breakfast was less than what others do for a free breakfast.

Business

2/10

Poor

04 Feb 2026

Leticia

Clea

2/10

Poor

04 Feb 2026

Israel

The person who checked me in at reception was friendly.
The whole problem is with the hotel.
I've stayed at other La Quinta hotels and I've never had to pay for parking. The worst part is that there's no security to justify paying for parking.
The hotel is very old and has an unpleasant smell in the hallways. Two out of three elevators are out of order, and the one that is working is very slow.
When I got to my room, it reeked of marijuana. I asked to be moved to another room, and they did, which I appreciated since I had my family with me.
The \"breakfast\" is more like a cafeteria. There's no food for breakfast other than coffee, bread, and some fruit.
Reading the other reviews, I realized that management reads and responds to them, but all the complaints are the same as before, and they haven't improved. It's pointless just to read and respond if they don't fix the problem.
I will definitely never stay at this hotel again.

Leisure Family_with_children

6/10

Pleasant

04 Feb 2026

Peter

Same buffet breakfast each day, staff were great, needs updating in every way, furniture, rooms,

Leisure Self

4/10

Poor

02 Feb 2026

Waldo

Old building, poor breakfast and the elected outlets sucks.... 3 nights and they didn't do my room once...not even once
Avoid it if you can

Business

6/10

Pleasant

02 Feb 2026

John

Overall, it was an ok stay. The room was good, bathroom is good, friendly staff. There are some maintenance issues that are of concern. The elevator door scrapes every time the door opens and closes. You can see the rub marks where it happens. Every time the elevator goes above floor 4 you can hear it scrape something on the way up and down. Pretty nerve racking.

Friends_and_family Friends

6/10

Pleasant

02 Feb 2026

Tiffany

The elevator was ridiculously slow. Our room had no mini fridge. Everything was just kinda dingy looking. They also had no decaf in the room or at breakfast.

4/10

Poor

01 Feb 2026

john

Old hotel, negected, and alot of broken fixtures. The elevators were so old only one worked and the other was so rickety, my family and I took the stairs.
I'm 62 my husband is 78. We were visiting our son and his family from Colorado, we live in Daytona Beach.
Wyndham hotel changes are going down hill fast.
Staff friendly

Friends_and_family Family

4/10

Poor

01 Feb 2026

Jimmy

Needs

2/10

Poor

01 Feb 2026

Robyn

Neighbors in 206 were loud all day and night, walls are too thin, elevators were awful one didn’t work and the other should have been out of order, halls were smelly and cold, breakfast had very few options and no protein and no cold water. Will never stay at this hotel again. Be aware it’s not a good choice.

Leisure Family_with_children

6/10

Pleasant

01 Feb 2026

Shyam

Stayed in an executive room. It was spacious, clean and comfortable. Bed was very comfortable.
Staff was friendly.
However, some upgrades are necessary as parts of the hotel are dated.
Not a “Variety” breakfast…..definitely need to fix this.
Overall, Hotel is in a great location. May consider it again provided the feedback is catered to.

Leisure Partner

6/10

Pleasant

01 Feb 2026

mahnoosh

Every thing was old. Needs complete renovation.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Omar

Great room and very close to universal. Awesome places to eat nearby.

Leisure Partner

8/10

Excellent

30 Jan 2026

Marisabel

Staff and clean room

4/10

Poor

29 Jan 2026

Kristopher

The hotel is aging. 2 elevators were down at one point. The hotel is leasing out the parking lot now to a company that is charging hotel guests to pay $20 per night to stay there. It’s kinda getting to the point that I am going to switch hotels for the convention next year

Business

2/10

Poor

28 Jan 2026

Karel

Good location. The hotel is in bad condition, elevator broken. The breakfast was really bad.

Leisure Family_with_children

8/10

Excellent

28 Jan 2026

cumhur

Room eas good enough

Leisure Family

6/10

Pleasant

27 Jan 2026

Kyle

Room outdated and for the most part just kinda beaten up, chips in the wall. Was finding hair on my pillows before I had even laid in it. Staff was great though and very kind. Overall enjoyed my experience

Business Self

2/10

Poor

27 Jan 2026

Angelina

Do not stay here! I cancelled my reservation upon arrival and they kept the first night as a deposit well worth it. The hotel is dared from the 70s, lobby smells like smoke, the elevator should be investigated (door barely shuts, scratches over door and walls). The larking lot is pitch black making it feel unsafe. I will not return, I will not recommend.

Business

2/10

Poor

27 Jan 2026

Chelsea

This hotel is DISGUSTING. The first room they gave us was so filthy that I didn’t even let my kids come in. The pull-out couch looked like it had been sitting on the side of the road, ripped and covered in stains (I took a video). And my children were supposed to sleep on that!? We immediately requested a new room and I could tell the gentleman at the front desk had to deal with this issue often. The second room was okay and the only reason we stayed is because it was already too late to try to find somewhere else to stay. There was also no bedding for the pull-out couch in the second room so I had to go downstairs again to get it. Annoying when only one elevator in the whole place works. The staff was nice (I only saw two people, one at the front desk and one man who was running around doing tasks). They definitely seemed under staffed because at one point there was a line and people had been waiting quite a while. This place is unsanitary and needs to be shut down. Highly suggest staying somewhere else.

Leisure Family_with_children

2/10

Poor

26 Jan 2026

Paul

Checking inn was poor with very little welcome and no information. Room was dated like something from 1970s and filthy dirty!! Car parking $18 per night a total rip off.

Business Self

6/10

Pleasant

26 Jan 2026

Maggie

Bed was extremely comfy but everything else was alright.
The shower faucet doesn’t fully turn off properly so you hear the dripping water all night, the elevator didn’t work and the door leading into the room had to be pushed open with force.
The front desk staff weren’t always present and had to wait a while to be served

Leisure Partner

6/10

Pleasant

24 Jan 2026

Maria Beatriz

Hotel needs repairs, they have 3 elevators and only 1 working, breakfast was terrible because only carbohydrates so if you are diabetic please go somewhere else.
They don’t clean the room daily.

Friends_and_family Friends

8/10

Excellent

24 Jan 2026

Mark

Room was clean.

Business Self

6/10

Pleasant

20 Jan 2026

Javier

Breakfast was good. Elevator was slow.

Business

4/10

Poor

20 Jan 2026

robert

no previous knowledge of pay to park. elevator felt as if it was going to collapse, floors were skipped, sudden jolts , terrifying. numerous other people in elevator stated the same. took steps after incident.

6/10

Pleasant

19 Jan 2026

Ernest

First the staff wasn’t very informative as there was one elevator not working a and the second elevator was running very slowly and they didn’t tell us there was a third elevator, which happened to be right next to our room. Second, the carpeting in the lobby was absolutely disgusting. All stain and smelly. The breakfast was OK. One of the waffle machines wasn’t working and I let the attendant know and they did nothing about it. Also, the hard-boiled eggs did not smell or taste right. The maid came by at like 3:30 in the afternoon we were in the room. We asked if she could come back and she never did.

Leisure Friends

4/10

Poor

18 Jan 2026

Jayme

Rented the suite, very outdated, had dirty wash cloths on the floor and more dirty in one of the closets. Had a huge trash been in hall way to catch the water from a leak in the ceiling. Sticker on bathtub base to hide all the rust yet the sticker was also coming up. Kids running in hallways at all hours of the night. Elevator numbers are all wrong 3rd floor where my room was on the elevator it says you are in floor 2. The other elevator is broken.

Business Self

2/10

Poor

18 Jan 2026

Rowan

This hotel was quite gross.