La Quinta Inn and Suites Orlando Convention Center

United States , Orlando Area - Florida - FL
orlando, 8504 Universal Blvd
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100 reviews shown

10/10

Exceptional

27 Apr 2026

La ubicacion es perfecta! Y su precio módico aún más!

Friends

10/10

Exceptional

25 Apr 2026

Olga

Great location, few steps from Iconic park. Clean, spacious, nice breakfast! Central from everything, great for the families!

Family_with_children

6/10

Pleasant

21 Apr 2026

Westley

Paying for parking that isn’t secure is just nonsense and theft. Also, having 3 elevators and only 1 of them working has to be some sort of building code screw up. Worst La Quinta I’ve ever stayed at honestly

Partner

2/10

Poor

20 Apr 2026

Arun

3 out of 4 elevators didn’t work. They only provide cleaning service once in 3 days. Tiny shampoo /conditioner and a small soap. Bfast just has nothing.

Partner

6/10

Pleasant

20 Apr 2026

Lismar

El parking se paga aparte y tienes que solicitar cambio de sábanas o limpieza en tu habitación

Partner

2/10

Poor

20 Apr 2026

Lizan

The property was outdated, not cleaned, 1 elevator in the whole building.

No cleaning staff- room unkept and dirty.

Friends

6/10

Pleasant

20 Apr 2026

Kiara

Parking the forst night was terrible elevator not working the second day needs to.be remodel but tou get what you pay for so it was bad for the price

Family_with_children

6/10

Pleasant

19 Apr 2026

Martha

The parking was dark and the change for parking

Family

6/10

Pleasant

19 Apr 2026

KUMAR

Cons:
Parking was paid
There were 3 lifts out of which 2 were out of order
Breakfast was decent
Bathtub wasn’t draining water

Pros:
Room was clean

Family

6/10

Pleasant

19 Apr 2026

Jose

Problemas con los elevadores para personas en wheelchair es complicado.

6/10

Pleasant

19 Apr 2026

Tamisha

Our stay was just okay overall—nothing terrible, but nothing particularly special either.

One of the biggest positives is the location. The hotel is right off International Drive, which makes it very convenient. There are tons of restaurants, shops, and attractions within a short drive or even walking distance. It’s also very close to ICON Park, which was a nice bonus if you’re looking for things to do nearby.

Another plus was the cleanliness of the rooms. Our room was tidy and well-kept, and the housekeeping staff clearly does a good job maintaining the spaces.

That said, there were a few downsides. Having to pay for parking was frustrating, especially since many nearby hotels include it. The rooms felt pretty outdated and could definitely use some renovations. Also, the elevator closest to our room was broken, which made getting around a bit inconvenient. The A/C in the hallways didn’t seem to be working, so the corridors were uncomfortably hot at times. The continental breakfast was also very limited, with only a few options available.

Overall, the stay was just ok for a short trip if you mainly need a clean place to sleep in a good location. Just don’t expect any bells and whistles.

Partner

2/10

Poor

19 Apr 2026

Gisela

Room was not very clean upon check in. The carpet had old stains as did the bathtub. Parking was $18 a night which was a surprise as most hotels in the area do not charge parking. The worst part was that there was only one elevator working for such a large property and that one broke down the second day we were there

Friends_and_family Family

2/10

Poor

17 Apr 2026

Phillip

One of the worst hotels I’ve ever stayed in.

Elevators were down so we literally had to walk the entire length of the building to get to our room since it was located closer to the elevator that wasn’t working.

We reserved a “suite” and the pull out couch for my daughter was absolutely disgusting. Looks like someone died on it. Plus one end the bed was about 1-2ft higher than the other end.

Shower was nasty looking. The chair in the room was covered in stains and had a huge hole with yellow padding exposed.

I actually left this property without a refund and we spent the remaining days of our trip at the Hampton down the road. Yes I paid for two separate hotels because the la Quinta was so bad.

Never again!

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Leticia

The elevators are always broken . I stay there all the time because the combined area but from 3?elevator only 1 work

Friends_and_family Family

2/10

Poor

14 Apr 2026

Ibrahim

Good location. Good parking with fee. Good Staff. VERY BAD CONDITION BE AWARE. Only 1 elevator working, long lines. If you want to feel you are stuck in 2002, stay here. Bad breakfast. Very bad smell. Very Old. I would not stay here again.

Family_with_children

6/10

Pleasant

13 Apr 2026

Ben

It wasn’t bad. Several elevators were out of order, as well as the ice machine on my floor. The breakfast didn’t look like anything special, so I skipped it. The room itself was overall fine. There were some black spots on the ceiling above the shower, which had a leaky faucet. But it wasn’t anything trip ruining. Its closeness to universal was the biggest plus.

Self

2/10

Poor

12 Apr 2026

Jose

Worst stay. Very outdated, 3 elevators and only 1 working, ice machines out of order, and the AC was not cooling enough. Will not be staying here again!

Family_with_children

8/10

Excellent

12 Apr 2026

Juan Carlos

Muy buena ubicación y el Hotel muy limpio.

Partner

10/10

Exceptional

10 Apr 2026

Letitia

The location is great! Nice hotel and staff.

2/10

Poor

10 Apr 2026

Rahul

Parking issue you can better hotel on same price

6/10

Pleasant

10 Apr 2026

Cindy

Parking used to be free,
This is the 5th or 6th time I book that hotel and always enjoyed but last time we found out we have to pay 30 dls per night and that info was not provided when we booked so it
Was a very unpleasant surprise. They need to have that info available and visible

2/10

Poor

09 Apr 2026

Mian Fraz

I don't write reviews often, but this experience demands one.

We arrived at midnight for a late check-in — a process that should be seamless — and were handed keys to a room that was already occupied by sleeping guests. Let that sink in. The staff assigned us a room with people already in it. This is not a minor inconvenience; it is a serious security and privacy failure that should never happen at any hotel, at any price point.

The chaos continued from there. Two of the three elevators were out of service, forcing all guests to share a single working elevator. Getting to our room on the fifth floor turned into an exhausting wait at the end of an already long night.

The room itself was clean, which I'll acknowledge — but that is the bare minimum expectation, not a selling point. The rest of the property tells a different story. The lobby furniture is visibly deteriorating, with holes that make it look like maintenance hasn't been a priority in years. The swimming pool was in a condition I can only describe as neglected — algae growing along the sides is not a cosmetic issue, it is a hygiene one.

Family_with_children

8/10

Excellent

08 Apr 2026

Clint Empire-Charles

The main elevator was out - and I had to walk to the far end of the hotel to use an elevator and then back to the center of the hotel to get to my room. I'm not happy that I had to store my credit card in some random garbage app to pay to park either. No one should ever store your credit card for a one time transaction.

8/10

Excellent

07 Apr 2026

Madeline

Old room, paid parking, old elevator

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Yasmin

Good location
Nice bed
Ok breakfast

Family

8/10

Excellent

06 Apr 2026

Carlos

Good location

8/10

Excellent

05 Apr 2026

Maria

Breakfast was great and the staff was super friendly, but the actual room itself was very hot at times even with the air at its lowest. Cleaning staff was very respectful with personal belongings at time of cleaning and placed everything back to where it was originally.

Friends

6/10

Pleasant

03 Apr 2026

Katie

Parking was easy. Hallway was very warm, and there was noticeable pet hair in my room. The gym did not have cups for water.

Family_with_children

8/10

Excellent

03 Apr 2026

Jay

Breakfast was underwhelming. Elevator was out of service and room had an unpleasant odor.
Staff was very friendly and held my luggage for a few hours while i waited for a late flight.
They did not offer an airport shuttle service.

Self

6/10

Pleasant

03 Apr 2026

Robert

WE have stayed at this Hotel numerous times. This time, we were hit with a $18.00 per night parking charge. We will not be staying at this location in the future. We typically spend 15-20 nights per year in Orlando

Partner

8/10

Excellent

02 Apr 2026

Tamara

Clean, affordable, and close to the theme parks. Would definitely return.

Family_with_children

8/10

Excellent

02 Apr 2026

John

Good location next to Icon Park with its many eateries and bars.
The Breakfast was 6 to 9am no other facilities for food at all. Pool area clean but lacking sun beds but with no bar or snack bar got no or little use. Rooms cleaned daily

Friends_and_family Family

4/10

Poor

02 Apr 2026

Dolores

Parking was not secure. Breakfast was ok

Self

6/10

Pleasant

31 Mar 2026

Stacey-Ann

2 out of 3 elevators were out of order. The gentleman on nights was polite but his body language and face emoted unhappiness. Both our room keys stopped working same

8/10

Excellent

31 Mar 2026

Juan

Probably

8/10

Excellent

29 Mar 2026

Veronica

Family

6/10

Pleasant

29 Mar 2026

GREG

Great location ! Clean room .. overall meh.

10/10

Exceptional

27 Mar 2026

Ann

Perfect location! Right next to Pirate’s Cove Adventure golf. Across the street from Icon Park, where us is everything for tourists, food , rides and shopping. Very walkable area.

Friends

4/10

Poor

23 Mar 2026

Robyn

Oof, I rely on Expedia reviews and this had an 8 for Good. Yall did us dirty. The pool was dirty, the hot tub was empty, the pool chairs were filthy, the one elevator in service was concerning with the speed of the door closing so slowly it didn’t finish until after it started moving, the desk and dresser surfaces had weird sticky stuff on them and the room smelled like a litter box. The sheets were clean, and the water pressure was good, but this is not a place I would ever return to. Parking requires payment but it’s a mystery how much until I check my credit card because it uses a third party app.

Family_with_children

10/10

Exceptional

20 Mar 2026

William

The room itself was spacious but dated. The couch in the room was a little grimy but serviceable. The bed was very comfortable, however the pillow were nothing to write home about. The TV in the room was very much dated and had poor picture quality in comparison to newer sets however, I was not there to watch TV and atleast they offered a variety of channels. The continental breakfast they offer was quite horrible in that it lack options. They offered instant oatmeal, white bread, some type of muffin and fruit loops and frosted flakes. They had the typical waffle maker for waffles, along with coffee, tea bags and what my daughter considered water down orange juice. I understand the review comes off as negative but overall my experience was great, the staff was great just don't come into this hotel expecting luxury or anything special. It was serviceable and accomplished what they set out to do, which is provide a room at an affordable price.

Family_with_children

2/10

Poor

20 Mar 2026

Sheena

As soon as we entered the room there was a roach on the desk. One elevator was out of operation the other was barely working. Needless to say we didn’t bother to stay.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Peter B

Stayed for business in a holiday / vacation proprty

Self

8/10

Excellent

20 Mar 2026

Peter

Business \"Center\" out of order during stay.
Inconvenient as this was a business trip to Orlando.

Self

4/10

Poor

20 Mar 2026

Robert

First off, the breakfast was terrible. I remember being at other La Quinta and there was bacon and eggs. The only protein here was cold, hard boiled eggs. Secondly, you have terrible, small pillows. Our necks hurt every night. Get full-size pillows! The elevators were terrible. One was broken and the other was super slow and looked ready to break. On the last day when we were leaving it didn't work and we had to carry our bags down the stairs three floors. We will not stay at a La Quinta again.

Family

10/10

Exceptional

19 Mar 2026

Jenniffer

Desayuno pobre seleccion

Family_with_children

8/10

Excellent

18 Mar 2026

KENNETH

Good place to stay walking distance to IcOn Park.

Family_with_children

2/10

Poor

18 Mar 2026

Richard

Gym was anemic. Only one of 3 elevators was working. Room wasn’t cleaned even when we asked for it. One of the worst hotels we’ve stayed at in years. Management clearly doesn’t care about the state of their hotel and is trying to save money at all costs.

8/10

Excellent

18 Mar 2026

Brad

Booked this property for my employees to attend an industry expo at the convention center. They all agreed the accommodations were nice.

Business

6/10

Pleasant

17 Mar 2026

Lou

Staff had an unfriendly demeanor - mostly seemed to avoid any contact. I had to say hello, good morning, or good afternoon to get a response of any kind. The elevator is slow, squeaky and seems to be on its last legs. The bathtub seemed pretty beat up, none of the electric outlets worked at the desk. A good reminder of why I avoid La Quinta properties.

Partner

2/10

Poor

17 Mar 2026

K Summer

Expedia overbooked about 50 people for this property. We didnt even get to stay there and I was charged for the stay. Their meil address doesnt work and the phone number they list hung up on me. At 11 at night with little kids this was a nightmare

Family_with_children

2/10

Poor

16 Mar 2026

saikrishna

This place is dirty.
Only one elevator works.

Partner

6/10

Pleasant

16 Mar 2026

Jamie

Room was very clean, beds were comfortable. However, the only working elevator was sketchy and I was scared every time I got in it. Also, the streaming apps on the tv didn’t work, luckily I brought my own Roku or I wouldn’t have had any TV. I also couldn’t turn off the light in the entry way or it shut off the TV. If I had been staying more than one night I would've said something.

2/10

Poor

15 Mar 2026

Kyle

Everything was broken in some sort of way. The hot tub was drained, one elevator was broke and another had a barely working door. The ac in the room hardly cooled the room. One of the worst places I have stayed at on universal blvd or I drive

Partner

10/10

Exceptional

12 Mar 2026

LUIS

Self

2/10

Poor

11 Mar 2026

Phillip

Not Worth It!
- Overall I would give this location a 1/10. During my short stay with this location I came across what appeared to be bedbugs, unclean room conditions, and a real nightmare for anyone staying at this location.

Walking into my room I turned on the TV and noticed it was busted however it was late, so I decided to lay down and get ready for bed. Upon laying in bed for only a short time I began to get bit. I pulled back the sheets to find holes in the bed, stains, and remnants of bed bugs in the cracks. Walking through the room you could find where people spit up on the walls, dust and dirt everywhere caked onto the backs of lamps and inside the closets.

Homes thought it was going to be a good stay with reviews on here showing 8/10 however when I walked in and saw the walls falling apart, a strong moldy smell, and the only elevator left that wasn’t broken down, opening like it was straight out of a horror film I should have ran. Please do your research and compare the info with the google reviews before you regret it. I’m glad I left and I won’t ever be coming back.

Friends_and_family Family

2/10

Poor

11 Mar 2026

Tamir

My review will be short but to the point:
1. Hot tub has been broken for over a year
2. Front desk personnal who checked us in was not friendly
3. The smelm of mold is in the room and common areas
4. Elevator was old and so slow. Definitely need maintenance
5. Pool not heated, water super cold
6. Parking for additional 24$ per night
7. Very outdated hote, realoty does not match photos.
8. The yard they have is not being taken care of.
9. Could not connect to WIFI
10. TV did not work

The owners are using the fact that hotel is located on Universal Bld and close to all the bats/restaurants, and are purely making money without investing anything in it.

We ttavelled with kids in March, 2026.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Greg

& story building only one elevator working and door scrapped against elevator when it opened and closed very slowly. Apparently the hotter hasn't worked in years. Rooms are ok but a little run down. Budget friendly but not very nice of a place.

Partner

6/10

Pleasant

10 Mar 2026

Stephanie

Clean but elevators slow and room had no fridge or microwave.

Friends

8/10

Excellent

09 Mar 2026

Robert

Partner

6/10

Pleasant

09 Mar 2026

NILDA

It was a different stay this time , I think they sold it to someone else . Need a serious update in all the hotel . I’ve been here many times and I was very disappointed.

Family_with_children

6/10

Pleasant

08 Mar 2026

Anna

My family, and I have been coming to this hotel for twenty years, and unfortunately it has gone down in appearance and upkeep. It has so much potential to be such a beautiful hotel Again, we hope for that one day soon, it needs new elevators they are scary, and break down, it needs new carpeting All new updates throughout the entire hotel, The driveway needs attention & to be sealed. The pool area doesn't work at all, no hot tub working, empty, the swimming pool is not heated.It is like ice and it has one light bulb lit in it, it's so unfortunate to see it this way, I hope whomever owns it can make capital improvements to it asap, it needs TLC and more.

Family

10/10

Exceptional

07 Mar 2026

Carl

Great room.. staff was Awesome!

Partner

6/10

Pleasant

06 Mar 2026

Tanu-Petteri

Better gym equipment or fixed at least, water leaking in hallway,
Staff was excellent

Partner

6/10

Pleasant

06 Mar 2026

Amy

This hotel is really run down but has the potential to be nice. One elevator doesn’t work and hasn’t for more than a couple years. Beds are old and the rooms are very outdated. Now they make you go through a third party to even park on property- won’t be back until they clean this place up.

Partner

6/10

Pleasant

06 Mar 2026

Michael

Parking charge of $18.00 per night This property was sure not nice enough to warrant a nightly parking fee and was a complete surprise at check-in. Went back and looked at Hotels.com property description and sure enough, buried deep in the fine print it exposed the nightly parking fee. My bad for not seeing it. I would not have booked this property if the nightly parking fee had been displayed up front with all the other amenities. I was really pissed, but when we checked in at 10:00pm, there was little I could do about it.

Partner

2/10

Poor

06 Mar 2026

Tracy

Breakfast was waffles, yogurt, cereal and bread.

Friends_and_family Family

4/10

Poor

05 Mar 2026

Brian

Stayed 5 days for work. The Hotel was very run down and many things did not work. For example, the lobby furniture had large holes in it, one elevator did not work and the out of order sign looked quite old. The elevator that was in use was barely working. The door was messed up and had a hard time opening and closing and was extremely slow, sometimes not even fully closing. Ice machines didn't work and had to go to different floors to find one that did. The hot tub, that we planned to use, was not working and appeared to have been that way for a long time. One of the mattresses on the bed was sunken in the middle. On the plus side the other bed was very comfortable. The room was fairly clean, and the TV worked well with good channels to choose from. The complimentary breakfast was meager and and very poor quality. The staff at the hotel were very nice, helpful and accommodating.

Friends

8/10

Excellent

04 Mar 2026

Edmin

Yours truly would like to thank the staff at La Quinta for their exceptional customer service. The staff was very hospitable and empathetic with my daughter and I. We had to extend our stay due to a winter storm that affected the NYC tri-state area and caused the cancellation of our flights.

Family_with_children

2/10

Poor

04 Mar 2026

Maria del Pilar

The hotel room was disgusting. It had a terrible smell. I had to leave to another hotel the same night that checked in because I couldn’t be there. Also when I told them and i checked out they told me that they were going to make me a refund but first I needed to talk to hotels.com I did and hotels.com says that every time they called the hotel they don’t want to approve the refund. Please do not go there. It’s a waste of your money.

Self

8/10

Excellent

03 Mar 2026

Irma

The location was great. We had to pay for parking at the hotel. The elevator was very slow but still worked. The carpet in the main lobby/eating area was very stained and didn’t look very nice. Our room was good and lots of room.

Partner

2/10

Poor

02 Mar 2026

krasimir

Old hotel , elevator not working

Self

4/10

Poor

02 Mar 2026

carrol

They are charging for Parking extra - Additionally- Expensive -no free parking-

Family_with_children

4/10

Poor

02 Mar 2026

Leticia

Sucio . PAL propiedad está en malas condiciones, alfombras, elevadores, hasta las puertas de los cuarto no cierran bien. Esta vez mi lavamanos estaba tupido . No vuelvo a quedarme allli

6/10

Pleasant

02 Mar 2026

kyun

The hotel has not been renovated, so overall it feels old. In particular, the blanket and pillows had a very strong unpleasant smell, so I had to place a towel over the pillow to sleep.

Family

8/10

Excellent

01 Mar 2026

Bob

Clean

6/10

Pleasant

01 Mar 2026

Katia

The whole facility doesn’t look clean

Family_with_children

10/10

Exceptional

26 Feb 2026

William

The hotel is very clean. Very friendly customer service. A nice pool with a hot tub.

Friends_and_family Family

4/10

Poor

26 Feb 2026

Emely

Old unit, basic food.

Family

10/10

Exceptional

25 Feb 2026

Tobias

Great breakfast, spacious room, great location.

4/10

Poor

25 Feb 2026

scott

The hot tub was out of order and both elevators quit working, we were on the 7th floor.

Family_with_children

8/10

Excellent

25 Feb 2026

Vanessa

Two of the three elevators were down during the length of my stay. The one that was furthest away worked. Overall good though

Self

6/10

Pleasant

23 Feb 2026

Ayslan

Room was ok. Elevators, ice machine and breakfast was poor.

8/10

Excellent

23 Feb 2026

Edmin

The staff has been very courteous

2/10

Poor

22 Feb 2026

Oscar

Elevator not working and breakfast staff was a disaster

4/10

Poor

22 Feb 2026

carlos

Necesitan reparar los elevadores están en pecima condiciones y la persona que tenían el sábado en resección en el lobby la persona más arrogante y pésimo con los huéspedes

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Rosemarie

Room was clean,quiet, and comfortable.

Self

2/10

Poor

21 Feb 2026

John

The room was clean. Everything was worn out. All of it. Fixtures, furniture etc. Climate control was not working. TV was broken, TV remote was Also broken. Carpet was stained. No fridge. No outlets free to plug your phone in. One elevator was broken. Second elevator barely moving. Front desk was not helpful and most importantly, they hid an expensive parking fee until after you were checked in and committed. You have to pay via an app and the app does not tell you how much parking is until you check out. Very poor. No one cares about this place. It's too late for me but save yourselves.

Self

10/10

Exceptional

21 Feb 2026

Christopher

Staff went above and beyond!

Friends_and_family Friends

2/10

Poor

21 Feb 2026

Chrishonda

Wasn’t able to get a my room I booked because the hotel didn’t have my reservation and they was booked I was stranded in Orlando with no room

6/10

Pleasant

20 Feb 2026

Beatriz

The room was clean enough, you can tell by the pictures that the hotel needs an upgrade. However, the toilet was dirty and looked like it was completely missed by the cleaning crew… like not even flushed and there was pubic hair on it. The beds were not queens, they are full size. The location is good but $18 for parking on top of everything else seems a bit ridiculous

Partner

4/10

Poor

19 Feb 2026

Katherine

Where to begin… the elevator.. so slow and scary, our room door wouldn’t open .. swipe and finally figured out to turn handle up, 2 wash cloths and 2 towels for 3 days, no housekeeping for 3 days, one roll of toilet paper in our room. The facility is older and showing major wear and tear.
The best part was the hot water !!!!

Family

4/10

Poor

19 Feb 2026

Joseph

Elevator up front was broke. Carpet was dirty

Self

6/10

Pleasant

17 Feb 2026

Bill

Room was ok. Clean
Would stay again

2/10

Poor

17 Feb 2026

Nishit

No soap in bathrooms, elevator not working, worn out property

4/10

Poor

16 Feb 2026

Chris

Double hotel is updated. Very musty and stale smell. Breakfast is a very poor selection. We were at breakfast 20 minutes before it closed and almost everything was gone gone.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Jessica Natalia

Hice la reserva una semana antes y llegué al hotel y no había disponibilidad de habitaciones! Me notificaron por el email el mismo día de llegada al hotel , tuve que salir a buscar a las 11 pm una habitación en otro lugar !

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Yuridia V

AMAZING....STAFF, EVERYTHING

Business_and_leisure Self

4/10

Poor

15 Feb 2026

Mark

There was only one elevator working and it was horribly slow. The other elevators were broken. The TV in our room was broken and we couldn't use it. They don't provide much shampoo, soap, toothpaste or anything in the bathroom. Be prepared to bring your own toiletries.

Leisure Family

4/10

Poor

15 Feb 2026

Luscia

The place seemed run diwn for rhebmost part.

The room needs some refurbishment

The bed was uncomfortable. Not sure if the mattress needed to be changed

Pillows flat and lumpy

Only 1 elevator was functioning and it was very slow

Limited staffing

Breakfast was very limited

Business_and_leisure Partner

8/10

Excellent

13 Feb 2026

Matthew

Great clean hotel with friendly staff. Breakfast options very limited

Friends_and_family Family