Name: CoCo Key Hotel and Water Resort
Address: 7400 International Drive, Orlando, 32819, US

CoCo Key Hotel and Water Resort

Orlando Area - Florida - FL · United States

7400 International DriveView location

100 reviews shown

2/10

Poor

07 Aug 2026

Antwon

Suckkked hidden fees !!!!

Friends_and_family Family

6/10

Pleasant

07 Aug 2026

Jessica

Sharing in hopes to inform others.
The room setup is motel 6 vibes meaning an outside feel for hallways. Which I was not expecting. They also offer shuttle for universal parks, however, once arrived they tell you must wake up at 7:00 am to get on a list for the day and they only have 4 morning shuttles then 4 pickup evening shuttles. Also, all the signs say watermark opens at 10:00 am but once 10 hit and was not open I asked and they said 11:00am everyday. Which is inconvenient as we wanted to started our days early then head to parks afterwards. The bed sheets had stains and did not smell clean. Walls are very very thin. I could hear when the neighboring room flushed toilets and all their conversations.

Family_with_children

10/10

Exceptional

06 Aug 2026

Auraelisa Justo De

Excellent pool

6/10

Pleasant

06 Aug 2026

dennis

Good stay overall. They might be starting to take away the wristbands for the

8/10

Excellent

06 Aug 2026

Tiffany

The beds are definitely not queen size they were more of full size beds.

10/10

Exceptional

05 Aug 2026

Darrecka

Coco key is nice rooms ate spacious...ideal location, the food is a bit pricey but overall ill give the hotel an 8/10

2/10

Poor

05 Aug 2026

Angela

10/10

Exceptional

05 Aug 2026

Florife

Love venues for family recreations

10/10

Exceptional

05 Aug 2026

SEDIA

Clean rooms daily

10/10

Exceptional

05 Aug 2026

Carmen

The room was HUGE!! Lots of space, very clean

10/10

Exceptional

05 Aug 2026

Christy

Coco Key was the perfect spot for us for a mini vacation. The only thing we can say that was displeasure, our toilet was constantly running makimg the noise a nuisance. Loved all the amenities and the toiletries provided were great also. Otherwise, great location, staff was very friendly and the overall stay was excellent!

8/10

Excellent

04 Aug 2026

Twyler

Over all a good stay. We had to find someone mid stay to change out our towels.

10/10

Exceptional

03 Aug 2026

Neela

Convenient location on International Drive. Safe, clean, family-oriented property. Lots to do on property with the water park, arcade, ice cream shop and restaurants. All staff were friendly and helpful. Will definitely return. Thank you Coco Key Team!

10/10

Exceptional

03 Aug 2026

dianelys

Las habitaciones estaban limpias y todos los días pasaban las muchachas de limpieza ,la piscina y los parques de agua limpios también ,el personal en general todos muy amables

8/10

Excellent

03 Aug 2026

Deni

we stayed in one of the new refurbished rooms, very clean and modern, but not anything AMAZING. For the price they charge, I'd stay somewhere else and just pay extra for waterpark.

6/10

Pleasant

03 Aug 2026

jessika

Could use some remodeling but over all not bad

6/10

Pleasant

03 Aug 2026

Tamara

People were nice, staff were nice. Rooms were strong smelling. So if you are a person who easily gets migraines or headaches like myself it is a bit much. Rooms could be updated and queen size beds instead of full size for a double bed room especially for 2 adults sleeping in 1 bed is hard and not comfortable, also have different shades for the windows so less light comes into the windows in the morning.

10/10

Exceptional

02 Aug 2026

Jean

The staff was truly amazing and helpful. The gentleman that brought up our luggage to our room and the gentleman that took our luggage on checking out was so pleasant helpful polite and friendly. They are there main ones that made our stay exceptional. The lady who checked us out was also amazing. I can’t remember their names but I will never forget their services. Thanks again and hoping we will .

10/10

Exceptional

02 Aug 2026

Was very safe friendly. Staff was excellent. The resort was and excellent fun place for my grandchildren to enjoy. They had so much fun. I will recommend this resort for anyone with kids.

4/10

Poor

02 Aug 2026

Timothy

Outdated, room service cleaned once over a 4 night stay after being requested. Had to request towels for a 5 ppl reservation multiple times. Adult woman stole a raft from my daughter and son due to no one really watching

10/10

Exceptional

02 Aug 2026

Claudia V

Great location, everything is walking distance def don’t need a car rental! My kids enjoyed the water park.

4/10

Poor

02 Aug 2026

Alfredo

The common areas were clean. The staff was friendly and breakfast was good. All but one of the lamps in the room worked and that fail after one night. The Tv is from the early 2000’s the shower head was rusted. The cleaning of the rooms was bad. The door control arms got stuck. To open the door the lock was troublesome The bracelet they make you wear during our stay was uncomfortable and unnecessary. Not the worst place I have ever stayed but far from the best.

10/10

Exceptional

02 Aug 2026

Jose

6/10

Pleasant

02 Aug 2026

Leidi

El lugar está bien , pero lo que no nos gustó fue que eran las 6:00 pm y el cuarto no estaba listo ,
Esperamos más de 2 horas en agarrar el cuarto , el cuarto no está nada bonito no tienen donde sentarse o líder relajarse en el cuarto más que la cama y 2 bancos altos , no hay plancha ni donde planchar , la verdad no nos gustó para nada el cuarto , el lugar si tiene muchas cosas para divertirse con los niños pero no volvería a quedarme a ahí

10/10

Exceptional

02 Aug 2026

Yenisabel

Muy buen servicio

10/10

Exceptional

02 Aug 2026

Lianet

10/10

Exceptional

02 Aug 2026

Roberto

Lo recomiendo es tan bien bueno para ir con los niños

6/10

Pleasant

01 Aug 2026

George

Rooms and bed need work, lots of condensation in the rooms.

8/10

Excellent

01 Aug 2026

Misty

Great for young families

10/10

Exceptional

31 Jul 2026

Diane

We were very pleased with our stay. The hotel was very clean and rooms were comfortable. The water park and pools were amazing and our grandson had the most amazing time. We are already planning our trip for next summer.

4/10

Poor

31 Jul 2026

Jose

During my recent four-day stay, I was disappointed by the treatment my father received. As a senior with speech and hearing impairments, my dad struggles with communication, but he tries his best. On the last day, he attempted to buy three cups of coffee for our family at the buffet, a request he had made successfully before. However, the director, Shawn, refused him service.

Shawn insisted my father could only take one cup of coffee per buffet purchase, which was confusing since refills are allowed. This dismissive response deeply upset my dad, who sought help from another staff member. When my father took a picture of Shawn in frustration for identification purposes, Shawn reacted aggressively—snatching my dad’s phone, searching it, and taking him to a room with a security guard. My dad, not understanding the situation, became even more distressed without his means to contact me.

This incident highlights a concerning lack of professionalism and sensitivity toward guests, particularly those with communication challenges. I urge management to train staff on treating all visitors with respect and understanding. My experience serves as a warning to others and ideally will prompt necessary changes at the establishment. I would not recommend staying here.

2/10

Poor

31 Jul 2026

Elvisa

Dont waste your money at this place it’s super nasty rooms small bed not comfortable pools are dirty people are rude …definitely not recommended

10/10

Exceptional

30 Jul 2026

Cordell

I didnt like the last day we show roaches n our room

2/10

Poor

30 Jul 2026

Johanny

Coco Keys appears to be an old establishment, and the smell of age permeates the air. When I attempted to contact guest service both morning and night, I was met with silence. The night we returned from Disney, the floor I was staying on had an unpleasant odor reminiscent of smoking. Despite calling the next day to request new towels and an iron, guest service remained unresponsive. The only helpful staff members were those on the floor cleaning and in the dining area. The beds felt uncomfortable and aged, contributing to an overall unpleasant experience. I will not be returning to this place.

10/10

Exceptional

30 Jul 2026

Yuxibeidis

Great waterpark and the room is full renovated feels like home

10/10

Exceptional

30 Jul 2026

Arian

The only i dont like was the shower water pressure everything else was great

10/10

Exceptional

30 Jul 2026

Jenniffer

This is the 4th time staying here and it's always wonderful! This year we noticed several upgrades to the property which made our stay even more pleasant. Beautifully done,

10/10

Exceptional

30 Jul 2026

Ericka

It was a nice hotel and the waterpark was fun. Unfortunately the slides were not all open but we still had a good time. The food was pricey there.

10/10

Exceptional

29 Jul 2026

Lateefa M

8/10

Excellent

29 Jul 2026

Jossmarie Rivera

Clean rooms and staff security in the Pool

6/10

Pleasant

29 Jul 2026

Massiel

10/10

Exceptional

28 Jul 2026

Rayner

An excellent park for children and the whole family to enjoy.

10/10

Exceptional

27 Jul 2026

Essence

I love it this my second time there

10/10

Exceptional

27 Jul 2026

Waldemar Rodriguez

Exelente servicios

2/10

Poor

27 Jul 2026

Queverlin

I was very disappointed at how this resort is managed. My room always had made beds but the floors dirty. They didn’t clean table or the restroom. The pool was really cloudy, seemed really dirty.

4/10

Poor

27 Jul 2026

Marie

Family friendly, staff was nice. The room was so muggy. The whole time we were there the floors stayed wet and slippery (even the first day when we didn’t go to the pool or any water activities the floors stayed wet). I don’t know if it’s a ventilation issue or wet. Even close that were not used for swimming stayed damp the whole time. We were in the new renovation area but the rooms were still outdated. To me it wasn’t worth it. The cost for what you get would be better spent elsewhere.

6/10

Pleasant

27 Jul 2026

Rosaly

The room was clean, the water park was amazing, drinks & food were also good. I stayed for 4 nights. On my second night I saw a total of 5 roaches in my room until I checked out. Other than that, everything else was great.

10/10

Exceptional

27 Jul 2026

Lidyvette Milagros Quiñones

Comodidad y tranquilidad

10/10

Exceptional

27 Jul 2026

Abigail

Very family friendly

10/10

Exceptional

26 Jul 2026

Michelle

Super la atencion!!! 10 de 10

10/10

Exceptional

26 Jul 2026

Consuelo Karina

Staff were great, whole amenity was great. Needs a few touch ups around the property

10/10

Exceptional

26 Jul 2026

Yanet

Clean room , excelente costumer service, and mu kids enjoy the water park , they have fun , I love this place, we will come back soon

10/10

Exceptional

26 Jul 2026

Marilin

Si m gustó el hotel aunque las habitaciones no son nuevas y modernas

10/10

Exceptional

25 Jul 2026

Melissa Joy

We loved it there we will DEFINITELY BE BACK!!!

8/10

Excellent

25 Jul 2026

Sonya

Really a nice place

10/10

Exceptional

25 Jul 2026

Joseph

Great location for kids of all ages and sizes! My sons are 3 and 4 (practically 5); my youngest enjoyed the shallow pool / splash pad area and my oldest really enjoyed the water slides. The life guards at the pools were very attentive to everyone, and definitely made me feel safe. The other hotel staff were also very helpful and professional. The food was also very good; my wife and I really enjoyed the options at the breakfast buffet as well as the lunch options.

8/10

Excellent

25 Jul 2026

Darren

We had a great stay at CoCo Key Hotel & Water Resort in Orlando and would definitely recommend it to families.

From the moment we arrived, the front desk staff was incredibly courteous and welcoming. Check-in was quick, easy, and stress-free. They provided us with an excellent map of the resort and gave us all the information we needed to get settled and make the most of our stay.

The water park isn’t huge, and there are a few areas that could use some updating, but that didn’t take away from the experience at all. It was a lot of fun, and our kids absolutely loved it. It was the perfect size for a few relaxing days without feeling overwhelming.

We had both the breakfast buffet and dinner at the resort. The breakfast buffet was delicious and very reasonably priced. Dinner was also surprisingly good. It’s not gourmet dining, but for a restaurant attached to a water park, the quality exceeded our expectations. Everything we ordered was flavorful, well-cooked, and enjoyable.

The bar was another nice surprise. The bartender was friendly and invited us to their happy hour with buy-one-get-one-free drinks after 10 p.m. We didn’t get a chance to take advantage of it since we were busy enjoying the water park and spending time at Universal, but it was a nice perk to have available.

Overall, we only stayed three days, but next time we’d definitely stay longer. CoCo Key offered great value, friendly staff, good food, comfortable accommodations, and a fun atmosphere for families.

10/10

Exceptional

24 Jul 2026

Shauna

I brought my son and his friends here for his birthday and it was absolutely amazing. There’s a sales manager at the front. His name I believe is nardeen I know I’m spelling that wrong, but he was absolutely amazing. He helped us get everything checked in. He helped us and ensure that we had adjoining rooms which I really wanted for the kids. His level of customer service was superior to anybody I’ve seen in a really long time super thankful for our stay there the waterpark was awesome and there’s an arcade for when it rains which in Florida it always does lol

10/10

Exceptional

24 Jul 2026

Sheriza

This was our fourth time visiting this hotel. It never fails us . We had such a great time. This time was my son's bday and he requested to come here. We got a newly renovated room, our room slos had a pool outside of it and easy access to the water park. Our room was super clean. The staff was very family friendly. We will definitely be going again. Thank you coco keys for helping me and family make so much memories here every year

8/10

Excellent

24 Jul 2026

Abigail

Coco Keys was a very fun and entertaining resort for my 9 year old daughter. The Waterpark and pool was my daughter's favorite. The Waterpark does have lifeguards always keeping an eye. One lifeguard that stood out was Porsche. She kept the calm and order for the line to collect tubes for the slides. Many other times it was frustrating because there was nobody keeping order and many small kids would cut the ones waiting in line and take the tubes. Porsche made sure there was a line, she redirected kids to the line in a very friendly and respectful way. The Waterpark floor can use some maintenance where the bucket falls, since the blue flooring is worn out and my daughter slipped by walking on there with the floor underneath showing. Otherwise, it is a decent place to spend family time, with arcades, restaurant, coffee shop, and ice cream shop.

4/10

Poor

24 Jul 2026

Christina

My experience here was unfortunately not a great one.

After check-in, we were immediately directed to a “welcome package” presentation. Be aware that this is essentially a timeshare sales pitch that can last 2–4 hours. They are very persistent and try hard to persuade you to sign up. From what I understand, they do this at different hotels during the summer. I would recommend politely declining if you’re not interested.

The room itself was another disappointment. There were quite a few bugs, and we requested housekeeping to clean the room again because we noticed what appeared to be mold on one of the walls. I was surprised that we weren’t offered a different room or an upgrade given the condition.

The amenities were the best part of the stay. My kids enjoyed the arcade, the two pool areas, and the splash pads. However, even the pools were disappointing. The water looked cloudy rather than clean, smelled heavily of bleach, and there were Band-Aids floating around, which made it feel unsanitary.

There were also alot of random people in the parking lot who wasn’t staying there smoking pot - safety was very concerning.

6/10

Pleasant

23 Jul 2026

Shanesha

The location was ideal for Disney, Sea-world and Universal and other tourist attractions. The rooms need to be updated and my family and I stayed in a remodeled room. No iron. My shower was leaking onto the bathroom floor. The ice machine was extreme far away from our room. The rooms are connected to one another. You can hear the families next door on both sides. The staff were all nice and pleasant. The waterpark was amazing, my daughter loved it!!!

8/10

Excellent

23 Jul 2026

Andres

It wall a little old. Needs a renovation

8/10

Excellent

22 Jul 2026

Melissa

Nice Waterpark for the kids. One part was covered and another larger one was uncovered. There was also a separate area with just a pool. A nice breakfast buffet was included. Our room was a little small for 5 people. The bathroom was super tiny. It was pretty basic for a hotel room but overall it was fine (looked recently updated) and we made it work. One thing to note is the shower head was leaking and sprayed water everywhere in the bathroom. The plaster on age ceiling was falling on us while we showered due to the loose shower head probably spraying other guests for awhile. My husband ended up being able to fix it. I also needed to print something for a reservation and the front desk was able to print it doe me. Very accommodating! have been in better resorts but overall, the resort was pretty good.

10/10

Exceptional

22 Jul 2026

Lazara

Great

10/10

Exceptional

22 Jul 2026

Teena

Excellent

8/10

Excellent

21 Jul 2026

Arlenis

Muy bueno el servicio me encantó

Family_with_children

10/10

Exceptional

21 Jul 2026

Yailen

Yes

Family_with_children

2/10

Poor

20 Jul 2026

Lidice

Horrible stay!

Family_with_children

10/10

Exceptional

19 Jul 2026

Britney

The staff the stay the bigger rooms are more clean

Family_with_children

10/10

Exceptional

19 Jul 2026

Alejandro

It’s definitely a family friendly facility and our kids enjoyed it a lot.

Family_with_children

10/10

Exceptional

19 Jul 2026

Marta

Very good location. Excellent option when traveling with kids. The building in general needs more maintenance work to keep it better cleaned and the facility looking better. The staff is nice and helpful.

Family_with_children

10/10

Exceptional

19 Jul 2026

Janice

We liked the food, which was surprisingly good on taste, quantity and selection!
There were four of us with two kids, we liked the water park which is why we were there!
Unfortunately our air conditioner in the room, was loud and did not handle the humidity and I think it even added to the humidity, so my ears were soaking wet in the morning! Other than that it was clean, especially if you stay in the towers and it felt like you knew them by the time you left

Family_with_children

8/10

Excellent

18 Jul 2026

Manuel

Excelente atención y habitaciones limpias

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Euamanthy

Todos y excelentes ubicacion para gente que va universal studio o epic a 9 minuto y Disney 15 minutos

Family_with_children

8/10

Excellent

17 Jul 2026

Dazjavia

Overall good stay and great location. A few slides were closed in the water park. Front desk staff hawked and harassed us to move because we were parked in a handicap spot with a handicap pass. Poole open early and late. Would come again with the kids

Family_with_children

10/10

Exceptional

17 Jul 2026

Zabdiel

The place was amazing the pool was great that staff was excellent the breakfast was delicious we will be back

Family_with_children

10/10

Exceptional

17 Jul 2026

Susie

Great experience my kids had a great time

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Chandra

Super clean and well maintained! Water park was cleaned daily! Fully stocked towels, reasonably priced cafe. We chose the tower for 5. We received passes and vouchers for 5! Kids loved the arcade and golf! They wore themselves completely out! Loved the shade over kiddos pool area! And big slides for the big kids!

Family_with_children

10/10

Exceptional

16 Jul 2026

Valarie

This was our first time visiting Coco keys Waterpark. We took our grandkids on vacation before school starts back. Everyone had a great time. The kids love it. The entire hotel and waterpark area was clean, staff friendly and very helpful. Food was good. So much to do, pools for all ages. Our new vacation spot. Checked out July 16th

Family_with_children

10/10

Exceptional

16 Jul 2026

Odalis

The hotel experience was magnificent! The hotel rooms were clean. The staffs were kind. The food was delicious. 10/10

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Sharon

Everything was near perfect. The pools and waterpark were the main attraction with Mom ans my 2 daughters (10 & 17). The water was warm which I love. A few more shades areas would be nice. The food was great but prices were a little bit pricey. Being on the 2nd floor was ok but with a few large luggage’s it got difficult with no elevator or escalator and being placed furthest from the waterpark with 2 kids was less than ideal.
I’d love if all pools were opened until 10pm or atleast have lifeguards at the pool that opens until 10pm because it gets crowded and unsafe at times.

The room was clean and comfortable. The lobby was large, clean and cool. The arcade and games and prizes were great.

Family_with_children

10/10

Exceptional

16 Jul 2026

Lylliam

Staff very friendly and the amenities was great

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Amanda

I have been to many water parks and this is by far the nicest, cleanest, most friendly one I have been to. 10 out of 10

Family_with_children

10/10

Exceptional

16 Jul 2026

Abby

Great stay

Family_with_children

10/10

Exceptional

16 Jul 2026

DaReesha

We enjoyed the resort. Perfect for when the weather is bad and you have children. They will still be occupied.

Family_with_children

6/10

Pleasant

16 Jul 2026

LaDawn V

The property is nice, the indoor park is great for the kids. I had problems with entering my room several times and there was a dead roach on the floor but I didn’t notice it until I put my bags away. It was a great family atmosphere and very friendly. Gift shop was nice and laundry room was also great I would definitely return but the rooms on the first floor need remodeling. My daughter stayed on the 2nd floor and their room was newly renovated. The beds were very nice to sleep in and I had a great time.

Family_with_children

10/10

Exceptional

16 Jul 2026

Yisel

Family_with_children

10/10

Exceptional

16 Jul 2026

Marilyn

Very family friendly. The staff are wonderful. Perfectly located to shopping.

Friends_and_family Family

2/10

Poor

15 Jul 2026

Adael

Room 4106 had a clogged bathroom drain, and the water was not draining properly. There were also dirty towels in the bathroom.

Friends

10/10

Exceptional

15 Jul 2026

bernardo

The water park is awesome! For toddlers, adults and children.

Family_with_children

8/10

Excellent

15 Jul 2026

Isheta

We had a very good time . Very close to universal

Family_with_children

10/10

Exceptional

15 Jul 2026

Yohana

Clean room , staff good , family friendly ando pool

Family_with_children

8/10

Excellent

15 Jul 2026

Evangeline

The staff was super nice and helpful!!! The room could be a lot cleaner but for the price you cant beat it!

Family_with_children

2/10

Poor

14 Jul 2026

Julimar

Rooms by the Waterpark are super moist. Exhaust is terrible. Water doesn't drain down in the tub. Had to shower in water to my ankles. Bed sheets feel wet from the moisture in the room. Pull out couch was disgusting. Really dont recommend unless of min budget.

Family_with_children

8/10

Excellent

13 Jul 2026

Sandra L

Muy buena experiencia.

Family_with_children

10/10

Exceptional

13 Jul 2026

Kamlesh

Amazing experience so far, will definitely recommend if any one is travelling with kids.

Family_with_children

6/10

Pleasant

13 Jul 2026

Yadiel

The property was not in good condition; however, the water park was enjoyable.

8/10

Excellent

13 Jul 2026

Madelyn

Muy bueno todo ya hemos ido con esta 7 veces nos encanta ir

Family_with_children

6/10

Pleasant

12 Jul 2026

valerie

the air took awhile to cool down
the mini fridge did not work
not enough pillows and blankets
chairs in room were high tops and use less, front desk would not trade them out
went to walmart and got camp chairs
no rods to hang towels
not enough parking
not enough seating around pool and events

Friends_and_family Family