Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Westgate Palace Resort

Orlando Area - Florida - FL · United States

Carrier Drive, 6145View location

9.0/10Excellent1,350 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Family hotels
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Westgate Palace Resort

Conveniently located near all the amazing Orlando attractions and theme parks, our newly renovated spacious two-bedroom villas at Westgate Palace Resort is an amazing two-tower, lakeside hotel that lies just off world-famous International Drive and within walking distance of more than 200 specialty shops and family-friendly restaurants in Orlando, Florida.

The Nightly Resort Fee +tax includes the following resort services: WiFi Internet Access, Fitness Center, Sports Courts Access & Equipment, Paddle Boats, Movie Theater Access, Local Calls, In-Room Safe, self parking and Boarding Pass PrintingEffective 3/1/2025 a complimentary shuttle will be provided to & from Universal Studios.

Westgate Palace Hotel - Essential Seat Reservation Linkhttps://fabulousbuses. net/westgate-palace-universal-shuttle/

Read more about this hotelShow less

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (International Drive District), you'll be within a 5-minute drive of Universal Orlando Resort and Universal CityWalk.

This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Park and 2.1 mi (3.3 km) from Orlando International Premium Outlets. Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 AM
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200 per accommodation, per stay
    • Resort fee: USD 28.11 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • In-room safe
    • Phone calls
    • Pool access
    • Sporting facilities or equipment

    We have included all charges provided to us by the property.

  • You need to know
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
    • Guests traveling with a service animal must contact the property prior to arrival.
    • This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
    • Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pirate's Dinner Adventure 0.4 km / 0.2 mi
Titanic: The Experience 0.7 km / 0.4 mi
CoCo Key Water Park 0.9 km / 0.6 mi
Universal Orlando Resort 1.3 km / 0.8 mi
ICON Park 1.6 km / 1 mi
Ripley's Believe It or Not 1.7 km / 1.1 mi
The Orlando Eye 1.8 km / 1.1 mi
Madame Tussauds 1.8 km / 1.1 mi
SEA LIFE Orlando Aquarium 1.9 km / 1.2 mi
Universal CityWalk 2 km / 1.2 mi
Pirate's Cove Adventure Golf 2.1 km / 1.3 mi
Fun Spot America 2.1 km / 1.3 mi
Orlando Outlet Marketplace 2.2 km / 1.4 mi
Shoppers World Shopping Center 2.6 km / 1.6 mi
Pointe Orlando 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2012
  • Total number of rooms: 408
  • Number of floors (main building): 12
  • Double rooms: 403
  • Suites: 408
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 48 more facilities & services
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Transfer serviceExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant: 1
  • Meeting room: 1
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungersExtra charge
  • Parasols
  • Children playground
  • Game room
  • Hot tub
  • Breakfast
  • Set menu lunch
  • Picnic
  • Deposit on arrival
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2-3

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Westgate Palace Resort

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE GUEST ROOMLODGE • GUEST ROOMLOD.GR

    Photos are not available for this room type.

    Westgate Palace Resort

    LODGE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURY TWO BEDROOMSVILLA • LUXURY TWO BEDROOMSVIL.B2-LX

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA LUXURY TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Westgate Palace Resort

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA DELUXEVILLA • DELUXEVIL.DX

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Westgate Palace Resort

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Westgate Palace Resort

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Westgate Palace Resort

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOMVIL.B1

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Westgate Palace Resort

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURYVILLA • LUXURYVIL.LX

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Westgate Palace Resort

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Westgate Palace Resort

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Westgate Palace Resort

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Westgate Palace Resort

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDROOMSUITE • DELUXE TWO BEDROOM • 2 Bedrooms • 65 m²SUI.B2-DX
    SUITE DELUXE TWO BEDROOMPhoto unavailable4 photos

    Westgate Palace Resort

    SUITE DELUXE TWO BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-DX

    Room amenities

    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Kitchen utensils, plates & cups
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wake-up service
    • DVD player
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Fan
    • Satellite TV
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Westgate Palace Resort

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 57 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable2 photos

    Westgate Palace Resort

    SUITE TWO BEDROOMS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    57 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Satellite TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • DVD player
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Fan
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Dining Area

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Westgate Palace Resort

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE DELUXELODGE • DELUXELOD.DX

    Photos are not available for this room type.

    Westgate Palace Resort

    LODGE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Westgate Palace Resort

9.0
Excellent
1,350 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
isidoro
Nice roomy and clean
10/10
Exceptional
26 Jul 2026
Salim M
Great hotel. Clean room and amenities
Excellent location
10/10
Exceptional
23 Jul 2026
HASSAN
Everything was very clean and we had great time
Family_with_children
4/10
Poor
21 Jul 2026
Carlos
Not really pet friendly hotel. Dirty and not maintained. Parking was an issue.
Family
10/10
Exceptional
20 Jul 2026
Perry
Located in a central location that is very close to most theme parks. Staff was friendly, the resort was very clean and comfortable. Highly recommended!
Family_with_children
10/10
Exceptional
20 Jul 2026
Emmaline
Staff are very approachable and helpful. Our room is very clean and have enough space. We only have a problem with tge 2nd room, the 2 beds were for kids and not for adult.
Family_with_children
10/10
Exceptional
16 Jul 2026
David
Marlyn on reception was so helpful during our check-in - thank you. We had a 2 bedroom apartment on the 14th floor which had fantastic views towards Epic and SeaWorld. The apartment was fully fitted with everything you need. Washing machine and dryer, full cooking facilities including a dishwasher. The furniture was all modern and had TVs in every room. In the communal areas the gym was great, the pool area was well maintained and relaxed (no lifeguard). Saw other guests using the complimentary BBQ facilities. I have been coming to Orlando for the past 10 years and will definitely return here. Location is fantastic too only $6 dollar taxi to Universal or you can pre-book their complimentary bus service. All in all loved our time here and highly recommend.
Family_with_children
8/10
Excellent
14 Jul 2026
Nada
.
Partner
10/10
Exceptional
13 Jul 2026
Anil
Clean room and supportive staff
Friends_and_family Family
8/10
Excellent
10 Jul 2026
Anita
Family oriented
Family_with_children
10/10
Exceptional
08 Jul 2026
Ramone
Dryer and washer had hair in them poor Internet connection needs extra parking spaces for customers
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Andy
Super clean and easy access
Friends
10/10
Exceptional
05 Jul 2026
Wayne
Beautiful property! Great stay!
Family
10/10
Exceptional
05 Jul 2026
Douglas
Awesome stay. Great hotel!
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Christopher
The only complaint about the property is the parking. There’s not enough adequate parking for the guest compared to the amount of rooms rented out. Guests had to find alternate parking off property. This is uncalled for and seriously needs to be alleviated immediately.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Laura
Clean, convenient, enjoyable, setup in a way that gave us plenty of space and amenities. Loved it, will come again
Family_with_children
10/10
Exceptional
02 Jul 2026
Brooke
The price of the property was perfect for a high end room with lots of room for a family. Great staff
Family_with_children
10/10
Exceptional
28 Jun 2026
Michael
Very nice rooms. Love the two bedroom set-up, and the full kitchen and laundry room. Very friendly and helpful staff, too!
Family_with_children
8/10
Excellent
26 Jun 2026
Jennifer
Resort was nice. Rooms were clean. The bus service to Universal was not the best. There were too many stops at other resorts. The return trip was especially bad. We went past our resort to take others back to another Westgate before dropping us off. The return trip took about 45 minutes. We were not told about this ahead of time. They need to designate smaller shuttles and make fewer stops.
Family_with_children
10/10
Exceptional
26 Jun 2026
Tracey
Hotel stay was great. Will be booking this hotel/resort again
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
Trevor Michael
This is our second year staying here for AAU volleyball nationals! Great place and easy to get to convention center! Great rooms, clean, and have washer and dryer, which was awesome! Good pool with bar!!!!
Family_with_children
8/10
Excellent
22 Jun 2026
Sheena
Good clean property, great view
Family
10/10
Exceptional
15 Jun 2026
Ayannah
I love staying at this Westgate property. It’s always an easy check in no matter how book. The rooms are always so clean. The last time i visited they were not yet done with tower A so to see it completed and stay there was so refreshing. Love the amenities and the price point. The location couldn’t be more perfect. It’s close to Disney as well as universal. Def recommend staying here
Friends
10/10
Exceptional
01 Jun 2026
TIN
Clean
Family_with_children
10/10
Exceptional
01 Jun 2026
Anthony
Best stay ever.
Family_with_children
10/10
Exceptional
31 May 2026
Yolanda
Our stay was very pleasant, staff very polite! Great price!
Family_with_children
8/10
Excellent
25 May 2026
John
It was a very nice clean property just a bit smaller unit size than what we’re used to!
Friends
10/10
Exceptional
20 May 2026
Yuriy
Ok
8/10
Excellent
19 May 2026
Jackson
Worth a stay
10/10
Exceptional
16 May 2026
Ann Marie
Our room was extremely clean and quiet. It was very close to Universal Studios. Highly recommend!
Family
10/10
Exceptional
04 May 2026
Kendry
Muy limpio bonito y ordenado excelente precio
Family_with_children
10/10
Exceptional
03 May 2026
Yanet
Clean room, family friendly, good location
Friends
2/10
Poor
03 May 2026
Tyaisha
Terrible customer service.
Family
10/10
Exceptional
03 May 2026
Oelvis
El servicio en sentido general excelente
Partner
8/10
Excellent
30 Apr 2026
Cameron
We stayed for three nights during our trip to Orlando with our two teenage daughters. We liked the separate bedrooms and the kitchen area. There could have been better seating arrangements - just one sofa that sat three and one coffee table. Staff was responsive to our concerns. Two big problems during our stay. One resolved, one unresolved.

The A/C couldn’t cool our room adequately. Also, we experienced very low water pressure and couldn’t get hot water for the shower. It was just lukewarm and very low volume out of the showerhead. Also, the air-conditioning needed its filter replaced as it was very dirty, and we were experiencing major sinus issues.

We texted the Front Desk regarding these problems and they very quickly responded with an offer to have maintenance go over to our room to address.

We were told that maintenance did go while we were at Universal Studios and that the issue was resolved. We were pleased to see the air-conditioning was fixed and that it cooled adequately but they did nothing about the water pressure or hot water.

This was very frustrating because it’s hardly a vacation when you have to race in and out of the shower because it’s too cold to stay in.

Again, the Front Desk was very friendly and helpful, but I have to say I’m very disappointed that they didn’t fix our water pressure and temperature problem.

Not the hotel’s fault, but we could smell strong presence of marijuana in the lobby.
Friends_and_family Family
4/10
Poor
29 Apr 2026
Summer
The place was beautiful but the sheets wouldn’t stay on the bed and the shower heads barely worked but everything else was amazing
Family_with_children
10/10
Exceptional
27 Apr 2026
Verified traveler
The staff were really nice, attentive respectful. We had a great view wonderful the rooms were excellent comfortable beds. The place felt safe nothing weird the security was on point. The shampoo and soap you’re provided did suck a bit compared to many other places I have stayed at. But it’s okay . We did stay two nights and room service didn't stop by to clean or change sheets but not a deal breaker for us. The outdoor pool and jacuzzi were nice.
Family_with_children
10/10
Exceptional
23 Apr 2026
Reinie
Very nice and very well located
Friends_and_family Family
8/10
Excellent
22 Apr 2026
Chasmin
Stay was great, it was smaller than what was pictured but still enough for the three of us. We were looking forward to the free transportation to Universal however it only runs a few hours in am and pm(odd times) and had to reserve 24hours in advance, which didn’t not work for us. So we had to pay for parking at the parks which house hours would’ve been mentioned beforehand.
Family_with_children
6/10
Pleasant
21 Apr 2026
Katorrah
It was average
Family_with_children
10/10
Exceptional
20 Apr 2026
Amandeep
Stayed for 3 nights. Convenient location. Clean and quiet. Staff is great . They were very helpful in accommodating our needs. Will definitely come back.
Family_with_children
10/10
Exceptional
13 Apr 2026
Catherine
Great stay near Universal! Convenient to the Parks and an easy quick drive
Family_with_children
10/10
Exceptional
12 Apr 2026
Julie
Great place to stay but the keys kept messing up and locking us out of our room/building. Rooms could also be a little more stocked with trash bags and towels.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
S&S
Everyone was helpful and kind!
Family_with_children
2/10
Poor
12 Apr 2026
Vincent
not a resort at all.Bar and food on property have very limited hours. If you just need to sleep and go, then yes place is good . If your you want to enjoy a vacation pool side and relax this hotel this is not it.
Family
10/10
Exceptional
11 Apr 2026
Merrill
This family-friendly place has everything that you need to make your vacation convenient and the staff are friendly with excellent service.
Family_with_children
10/10
Exceptional
10 Apr 2026
Daniella
I enjoyed how comfortable my room was. Spacious and modern and clean. Thank you
Family_with_children
10/10
Exceptional
10 Apr 2026
Taryn
Stayed at this property for a short Universal trip. The location is great. It was one adult and two teenagers, so we got a two room suite. Lots of room and very clean. The pool area was nice as was the dock and the little arcade was a fun addition. Definitely a location we’ll return to for future trips and one I’d recommend if you have older kids and need space.
Two things guests should be aware of: 1. The shuttle is very limited and not really helpful if you’re trying to get the most park hours.
However, the location is close enough that Uber was reasonable so we didn’t mind. 2. The cafe/bar has short hours (closed by 3) and for breakfast they had one guy working. He was doing great, but it still took so long to get sandwiches and coffee that we decided to make breakfast in the suite the rest of the time. Definitely not a deal breaker for us as the cost, location, and overall quality was worth it, but something to be aware of.
I’m sure we’ll be back soon.
Family
4/10
Poor
09 Apr 2026
Linda
Customer service from the front desk is lacking. Two ladies were at the front desk looking at their computer screens and I could hear them suggesting for the other to help me so that ruined my 1st impression of the hotel.They both look annoyed to be working.
The room felt dingy, beds were uncomfy with only 1 pillow for each twin bed. The coffee machine and washing machines were in bad condition and looked dirty. Barely any water pressure in the showers. Overall exp was not good but we did enjoy the space for a a family of 4 which was 2 bedrooms and 2 bathrooms. Also, no housekeeping and tiny tubes of shampoo/conditioner and bar of soap so bring your own toiletries.
Family
8/10
Excellent
09 Apr 2026
Shayenne
Room was clean and that’s the nr 1 factor for me. I think the sofa in the room can be replaced for a new one but overall it was nice and the staff is very friendly especially the ones at the gate.
Family
8/10
Excellent
08 Apr 2026
Dale
Hotel room was clean and comfortable. Close to all attractions.
10/10
Exceptional
08 Apr 2026
Tara
Marclyn at the front desk was amazing to deal with so welcoming
Friends_and_family Family
8/10
Excellent
08 Apr 2026
Fredrik
Rooms were OK, beds are hard, no cleaning during our stay, elevators was out of order or took long time to wait for, people entering the building without keys
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Lisbeth
Love the apartment super clean and great matres
Family_with_children
10/10
Exceptional
07 Apr 2026
Audrey
Good
10/10
Exceptional
06 Apr 2026
Morelia
The staff really friendly and helpful, also our suite very clean, we will definitely go back
10/10
Exceptional
06 Apr 2026
Zifeng
Best on the price range
10/10
Exceptional
05 Apr 2026
Jacqueline
The location was great, room was very clean. It was very convenient having a washer and dryer.
Family
10/10
Exceptional
04 Apr 2026
Heather
Traveled with my family and stayed a few days before we left for our cruise. We loved our stay. Plenty of space for our family. Nice, clean & conveniently located!
10/10
Exceptional
04 Apr 2026
Tiffany Lea-Crystal
The other locations of Westgate are better for very small children but the Palace is great for older teenagers, 17 or 18 years old and for the grown & sexy who want a quiet getaway near great International Drive attractions. It was perfect!! I wish the bar was open to serve drinks other than beer. Having Starbucks was excellent as well as the Lavazza café in the condos. Bring back the Serenity Spa brand of bath products!! It would've been nice to have a frozen rum punch or piña colada by the pool. At least open the bar & have maybe one or two signature drinks. Otherwise, I love Westgate❤️RIP David Siegel 🕊
8/10
Excellent
03 Apr 2026
Jason Daniel
The property is nice and convenient. I took a star off because my whole party agreed that the beds were not comfortable. I don’t remember a worse mattress. Other than that, great place that was clean and spacious. Great shower pressure.
Friends
8/10
Excellent
29 Mar 2026
Jaesuk
Clean room, very friendly staffs, wish outdoor pool is little warmer. But overall good stay
Family_with_children
10/10
Exceptional
27 Mar 2026
Alicia
The room was great for our family of 6. Having the dishwasher and washer and dryer in the room was fabulous! We left with clean clothes to head home!
8/10
Excellent
26 Mar 2026
Nira
Room was nice, the staff was pleasant, shuttle doesn't run past 8:30 (maybe 9:30?), and they try to sell you a timeshare without telling you what they are doing (\"go talk to that man over there to finish checkout\").
10/10
Exceptional
24 Mar 2026
Daemien
Airport in great location that was easy to access and normally traffic free. Nice pool and hot tun area and suitable gym. We were in a newer room and it was spacious and well equipped. Bed were comfortable.
10/10
Exceptional
24 Mar 2026
Alex
Really enjoyed the stay.
Family_with_children
8/10
Excellent
23 Mar 2026
Jennifer
The property and room were clean and comfortable. They weren’t warm and ‘special’ or homey, like we prefer. Staff were helpful and kind and professional. It just felt like an institution more than a comfy hotel. If you are not hanging around in your room much, it’s perfect. Clean and a good place to stay. I just like it to feel less “cold” and more like a little home away from home.
Friends_and_family Family
4/10
Poor
22 Mar 2026
Vanessa
Room smelled like mold.
6/10
Pleasant
21 Mar 2026
Emilia
Did not use airport shuttle, room was clean but there was no shower head in one shower and shower door handle fell off in my hand. No one fixed it like we requested according to tge front desk because we did not a swer the phone and had the do not disturb. We went out to enjoy our day did not leave the do not disturb. They did not replenish towel either fir our two night stay.good thing there was a dryer in the room .had to dry towel to reuse
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Krunalkumar
1) room service not provided every day.
2) water flows in every where is super slow.
3)breakfasts is not available.
Family_with_children
10/10
Exceptional
20 Mar 2026
Shaquila
Very nice. We would definitely visit again! Just wish they’d change the linen and clean the rooms daily. Other than that the staff very friendly abs accommodating, room was clean when we first got there, the bed was comfortable, overall me and my family had a great stay
Family_with_children
10/10
Exceptional
19 Mar 2026
Emily
Loved our stay! Very clean. Shuttle to the park was a little unclear, but overall a great stay!
Friends_and_family Family
8/10
Excellent
18 Mar 2026
Anna
Great for a family vacation.
4/10
Poor
18 Mar 2026
Sarah Angel
Really nice room, but it was cold. No rugs or curtains to absorb sound. Not extra bedding even though there was a pull out sofe. The amenities were absolutely awful. They dont have a restaurant, its more like a concessikn stand with a kitchen. It took 30 minutes to get a cup of coffee and the bar was seriously lacking in variety and bartending. If you are just looking to sleep here, its fine. But if you are looking to vacation here, i would not recomend it.
Family_with_children
8/10
Excellent
17 Mar 2026
Eric
No shuttle to airport. The front deak taff were not, not pleasant, kind of emotionless, they didn't go out of their way make us feel welcome that's for sure. \"Here's your key, room 1243, over there\". The security guards were the friendliest of all the staff oddly enough. The hot tub stopped worki and i notified staff and it was not addressed after half gour wait.
Family_with_children
8/10
Excellent
17 Mar 2026
Deborah
Comfy bed and clean
10/10
Exceptional
16 Mar 2026
Joshua
We checked in on 3/12 at around 11pm.
The lady at the front desk was extremely nice and welcoming. She is an asset to the company! Rooms were very nice. Hotel was quiet. Location was great. We will stay again!!!!
Family_with_children
10/10
Exceptional
15 Mar 2026
Kenneth Edmund
Clean room and friendly staff. Stayed here for business so didn’t use many of the amenities but seemed very nice.
Self
10/10
Exceptional
14 Mar 2026
Tyler
Very good
10/10
Exceptional
12 Mar 2026
Joshua
Enjoyed our stay!
8/10
Excellent
09 Mar 2026
Summer
The hotel was wonderful. The staff was super great. The only drawback was that the shuttle that was running to the park had limited hours, which was very inconvenient for us and created a lot of expense with Uber rides.
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Mark
It was cool
8/10
Excellent
01 Mar 2026
Kristen
The suite was roomy and the shuttle to Universal was convenient
Friends_and_family Family
6/10
Pleasant
01 Mar 2026
Courtny
The hotel is nice and convenient to universal studios. The rooms are clean but having to call housekeeping everyday to get your trash picked up or fresh towels was a hassle. One time no one answered and we had to walk down to the front desk to get someone. With kids this was a pain and the elevators were always out of commission everyday. Our last day we only had one working one that was delayed with everyone needing it.
Family_with_children
10/10
Exceptional
28 Feb 2026
denise
great stay! What stood out - clean room, staff, amenities
Friends
10/10
Exceptional
26 Feb 2026
Christina
We got to the hotel shortly after landing, prior to posted check in time. I was expecting that the hotel staff may let us keep our bags at the property until check in, but Marlyn checked us in early at no additional cost with a free upgrade to a larger kitchen. Nashly was training with Marlyn and was very eager to help with a comforting smile. We stayed 3 nights, four days. Accommodations were great. The full kitchen and laundry made the stay a breeze. A seperate bedroom away from my teenage children sealed the deal. Close to Universal and other attractions. The restaurant was not open every day, but that didn't cause much of an inconvenience. Would definetly return. Thanks so much!
Family
6/10
Pleasant
26 Feb 2026
April
Check in staff hard to understand. Should have been informed no housekeeping service unless 14 consecutive day stay. No place to get food after the mini store closes. Security of location was good.
Family
10/10
Exceptional
24 Feb 2026
John
Room was amazing. Fully fenced in 24/7 security team. Also very nice area check out slap noodles within walking distance for a great meal. Only downsides were shower heads were a little eh and hot tub wasn’t functioning correctly.
Leisure Self
10/10
Exceptional
23 Feb 2026
MARA
The room was very clean, I liked the fact that this hotel was very quiet, that is very important specially when you come back from the parks all tired and you are able to sleep good, I will definitely come back, also the location is great close to everything paid $6 uber to epic universe
Family
10/10
Exceptional
23 Feb 2026
Lomunie Hilaire
Clean room and amenities
Family_with_children
2/10
Poor
20 Feb 2026
Walbert
Front Desk lack of customer service, rude!
Room dirty, this is not a Hotel is a timeshare holder apts.
Family_with_children
10/10
Exceptional
19 Feb 2026
daymi
A really nice surprise.We had a pleasant stay at this property.Beautiful decorated .Super clean ! The kitchen has everything you need for a long stay.The pool are is really nice and big .In general is a really relaxing atmosphere.Definitely family oriented.Close to everything.Highly recommend.
Family_with_children
10/10
Exceptional
17 Feb 2026
Adam
Clean and easy to check-in and check-out. Free Shuttle bus to Universal studios from hotel was convenient.
Family_with_children
8/10
Excellent
17 Feb 2026
Linda
The room was ok. I did find some food in the kitchen corner floor. The master bedroom bedwas too big i actually had to crawl to the end of the bed to get out. No room on the side. Other than that i like having 2 seprate bedrooms and bathrooms. It was quite, and parking was easy. Close to parks and i drive. Also starbucks was really good. Didnt use pools but looked clean and nice walking area.
Family_with_children
10/10
Exceptional
16 Feb 2026
Rosemarie
Amazing place, very clean and the amenities where adorable.
10/10
Exceptional
15 Feb 2026
Layla
Welcoming energy very relaxing
Leisure
10/10
Exceptional
14 Feb 2026
Marcus
O quarto é muito bom , na recepção destaque para Renata .
Hotel muito bem conservado e localização perfeita.
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
samantha
Great place
Business_and_leisure Family
10/10
Exceptional
13 Feb 2026
Alexandra
Room was spotless and great location. Had awesome amenities and even had laundry detergent for 2 loads. Great place to stay after Disney!
Leisure Family_with_children
10/10
Exceptional
12 Feb 2026
David
Squeaky doors were annoying but otherwise a great stay.
Friends_and_family Family

Location & surroundings

Westgate Palace Resort
Carrier Drive, 6145, Orlando, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Westgate Palace Resort

24 hotel photos