Name: Orlando International Drive North Hotel
Address: 5859 American Way, Orlando, 32819, US

6/10

Pleasant

26 Jul 2026

Kristen

The hotel itself has a bag of garbage in front of my room as soon as I checked in, and then we had an issue with the toilet overflowing

The staff was wonderful and they immediately compensated and gave us a better room. That was an even better view.
But the cleanliness of the property with the garbage being left in front of our room and the old toilet was frustrated
Also, I got to the breakfast at 8:45. There were no fruit options left or bagels or pastries so make sure you get there very very early. All that was last was eggs so very overcooked oddly textured bacon and French toast. Sticks were good and the potatoes were good.

8/10

Excellent

26 Jul 2026

Madeline

Rooms was clean.. staff was excellent.. had plenty of parking!! The pool was perfect!!

2/10

Poor

26 Jul 2026

Adria

Found a roach on the bed. Left immediately

10/10

Exceptional

26 Jul 2026

Mileisha

N/A

10/10

Exceptional

26 Jul 2026

Maribella

Solo las aceras y ascensores sucios el personal de la entrada excelente pero los que limpian y los de el desayuno no dan ni los buenos días.

8/10

Excellent

25 Jul 2026

Sebastian Alejandro

Muy buena relación precio calidad

4/10

Poor

24 Jul 2026

rene

Beds needed updated

Family

8/10

Excellent

23 Jul 2026

Matthew

Amazing location driving to ALL Outlet malls and Walmart Supercenters was so easy. Did not go to any Disney or vacation theme parks. The $20 resort fee is a ripoff as this is not a resort but a Motel. Condensation and humidy in the rooms is a real issue meaning AC needs left on at 72 all day and night which is uncomfortable. Management needs to ungrade rooms with bathroom fans and other ventilation systems. Buffet breakfast is processed food with rubbery sausages and fake eggs. Overall great value, great location for the price. Comfortable King size bed. Will continue to stay here or La Quinta next door for all the convenience.

10/10

Exceptional

22 Jul 2026

Taylor Amanda

Amazing staff! Clean. So much to do for families like movie nights, pool, playground, foam parties, and activities. Close to all parks. We will be back.

Family_with_children

8/10

Excellent

21 Jul 2026

Gerald

The breakfast buffet needed more of a verity of items such as (waffles and oatmeal), overall, it was good! 😃

Partner

10/10

Exceptional

21 Jul 2026

Ankurkumar

Excellent staff and receptionist
Especially Tyreke, Adrian and Martin.

Family_with_children

10/10

Exceptional

21 Jul 2026

Yadhirka

I found everything well during my stay.

Family

10/10

Exceptional

21 Jul 2026

Amarilis

Breakfast: Waffles, french toast, pancakes, coffee, juice, bagels, danish

6/10

Pleasant

20 Jul 2026

Laina

Was really sketchy at night… not well lit and a lot of strange individuals walking around

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Aneudi

Good

10/10

Exceptional

19 Jul 2026

Anita

The staff were amazing and our stay was wonderful

Family_with_children

4/10

Poor

19 Jul 2026

Jennifer

This hotel was in an amazing location but the room was horrible, I paid for a pool view and my view was a wall and from my room window it was the other side of hotel, floor was dirty, the ceiling had water damage. I am requesting some sort of refund because it was unacceptable, and the shuttle to universal was so packed my kids and I had to stand and hold on to dear life.

Family_with_children

6/10

Pleasant

18 Jul 2026

Ana

AC didn’t remove humidity from room so we were uncomfortable. Property looked dirty with trash in corridors and bushes.

Family_with_children

6/10

Pleasant

17 Jul 2026

tyra

Staff was friendly and nice with check in. A bar was advertised but no bar.

Family_with_children

10/10

Exceptional

15 Jul 2026

nicole

Tyrese at the front desk was exception and provided a lot of info about the resort. My room smelled a little musty at first but it was very clean. The pool and recreatiom areas are great. The price was even better. Not fancy, but great location and great for families on a budget.

Self

6/10

Pleasant

15 Jul 2026

Crystal

Arrival was nice and smooth room was made up but the floors were dirty. Everything else looked good. We stayed for a total of six days five nights & housekeeping comes every other day. The problem we had was housekeeping, came and only made up our bed one day and took our towels and only left us two towels for five people no washcloths or hand towels no toilet paper or anything else. After a long day at the park, we called down to get stuff and my son had to go get it cause they’re understaffed but not a problem. after another two days the housekeeper came. This time only replacing the towels, not making the bed or cleaning up the room or anything. The floors were disgusting by this time because they were not clean before we were there or while we were there. Another problem we faced was after two days. Your key no longer works for your room and you have to go to the front desk. If you plan on going to the parks, you don’t get back to your room till later in the evening at this time, the lines are long because every person needs their keys redone and they only have one person working. We actually found this out the hard way cause no one told us when we checked in so at 11 o’clock at night, my husband is going to the front desk that has a line while we wait to get in the room. I do think this is something they should let known ahead of time. Breakfast was the basic continental breakfast plenty of parking in a well located area if they fix these problems, it would be perfect

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Maria

I was really disappointed with our stay. The hotel looked nothing like what was advertised on Expedia. The rooms are in desperate need of an upgrade. The chairs were old and extremely dirty, and the clothing rack/shelf had visible mold. The shower curtain was also dirty and had mold on it, which made the bathroom feel unsanitary.

The TV never worked during our stay, and overall the room felt cheap and poorly maintained. While the pool was okay, there wasn’t much else for kids to enjoy.

This hotel has potential because of its location, but management really needs to invest in renovating and properly maintaining the rooms. Compared to the other hotels nearby, this one falls far below expectations. I wouldn’t stay here again unless significant improvements are made.

Family_with_children

2/10

Poor

14 Jul 2026

Amanda

We started off our stay by not getting the room that we booked. Then received a room with somebody still occupying it. Got moved to the next room where a toilet barely flushed. No help. Couple days into our stay. Our smoke detector is going off nonstop. We tried to call the front office, and our hotel phone doesn’t work. We have to call from our cell phones. They come and change the battery and that didn’t help. We have to call them at midnight because the smoke detector is still beeping and going off. They tell us to take the battery out. We tried to call down to the front, no answer. Needless to say, not a pleasant experience.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Dalyn

La habitación estaba limpia, es cómoda para 4 o 5 personas, el baño es pequeño.
Las personas que atienden son muy buenas y amables. El desayuno: regular. El estacionamiento se llena bastante, dependiendo de la hora y fecha. Le hace falta un área de laundry

Family_with_children

10/10

Exceptional

14 Jul 2026

Anthony Birriel

Excellent service

Family_with_children

8/10

Excellent

13 Jul 2026

Kelley

It was a nice place to stay.
Our a/c was leaking and they came immediately to fix it.
My grandson’s says the breakfast bar was good.
Pool was nice
Employees very friendly.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Geraldyne

Clean room.

Pet

8/10

Excellent

12 Jul 2026

Debbie

Good hotel. Nice rooms. Nice pool. Breakfast was no so good but would definitely stay again

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Jorge

Excelente ubicación, vale el precio por lo que se obtiene a cambio

Family

2/10

Poor

11 Jul 2026

Nataly

Extra 40 dor

10/10

Exceptional

11 Jul 2026

Carolina

Staff were amazing, helpful and friendly. Breakfast is tasty. We'd love yo go back

Family_with_children

4/10

Poor

11 Jul 2026

Maria

My stay at this hotel Orlando International Drive North Hotel was extremely disappointing. The bed sheets were dirty, which is unacceptable for any hotel. The TV remote barely worked—it only allowed me to turn the TV on and off and adjust the volume. It was impossible to change the channels.

The bathroom had an overwhelming chlorine smell, and there was no exhaust fan or ventilation, making it very uncomfortable to use.

The most frustrating part of my stay was being charged an additional $40 resort fee at the front desk during check-in. I booked this hotel through Orbitz, and nowhere in the listing did it state that the property was a resort or that a mandatory resort fee would be charged. I consider this to be a misleading and deceptive practice because this extra charge was only disclosed upon arrival.

Based on the overall condition of the property and the quality of service, I would rate this hotel as a one-star hotel at best, certainly not a resort. I would not recommend staying here and hope the management becomes more transparent about additional fees and significantly improves the cleanliness and maintenance of the property.

Family_with_children

10/10

Exceptional

10 Jul 2026

Ivonne

Excelente ubicación y trato

Family_with_children

6/10

Pleasant

10 Jul 2026

Shelly Charlene

Free parking and breakfast was good.

Family_with_children

10/10

Exceptional

10 Jul 2026

Saseng

Thank you to Adrian and Tyler they both are excellent customer service when I checking in.

Family_with_children

6/10

Pleasant

09 Jul 2026

Dailanys

B

10/10

Exceptional

09 Jul 2026

Lismarie

Muy bueno podría quedarme de nuevo en otra ocasión

Family_with_children

10/10

Exceptional

09 Jul 2026

Sujon

Impress

Family

10/10

Exceptional

08 Jul 2026

David Alexander

Love the staff and location the popcorn and ice cups was amazing

Family_with_children

8/10

Excellent

08 Jul 2026

Ivonne

The place was great my family and I had a great time. The rooms were a bit OK walls and floors need to be sweep and mopped better but everything else overall was good. Breakfast was included didn’t really like the breakfast as much. Wasn’t what we expected. It’s a bit more work but overall nice place get away with the family. Charley at the front desk was absolutely helpful. Pleasant I give her five stars.

Family_with_children

10/10

Exceptional

07 Jul 2026

Margarita

Excelente servicio de todos los empleados que nos atendieron. Volveríamos sin duda en nuestras próxima vacaciones.

Family_with_children

10/10

Exceptional

06 Jul 2026

Yeimy

Muy buena calidad precio

Partner

6/10

Pleasant

06 Jul 2026

Neonshia

Only problem we they say book on line in u k pay when you get there then when we got there they gave room away in we drive 8to 9 hours I told man but they gave me another room on 4 floor up in the air that was bad business

Partner

8/10

Excellent

05 Jul 2026

Amanda

Good

Family_with_children

8/10

Excellent

04 Jul 2026

Dayali

Clean room

10/10

Exceptional

02 Jul 2026

Mary Ellen

The property and the staff were great. It is a resort, so there was an additional resort fee I was not expecting.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Morgan

breakfast could be better

Partner

6/10

Pleasant

02 Jul 2026

melissa

Room clean, staff great, breakfast very bad. It was cold and tasted like it was microwaved the day before.

Family_with_children

8/10

Excellent

02 Jul 2026

Geneice

I absolutely loved this hotel and its location. All of the staff I encountered were friendly and helpful. I was a bit disappointed with a few things that were corrected by management immediately. Thank you Ty

Family_with_children

10/10

Exceptional

01 Jul 2026

Amanda

Good

8/10

Excellent

01 Jul 2026

jacqueline

They have a big screen at the pool area that was amazing, because I enjoyed the FIFA World Cup, that was great.

Family

6/10

Pleasant

30 Jun 2026

Matias

Desayuno OK y personal agradable

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Jeniyah

My boyfriend and I stayed here for a few hours for his birthday the staff was nice the room was clean everything was amazing I’d definitely come back when I’m back in town I also left my AirPods there and I called and Charley found and held them for me so shout out to Charley Go Charleyyyy❤️

Partner

10/10

Exceptional

30 Jun 2026

Joan

I loved it and will definitely stay with them again next year. The staff were very friendly and attentive.

Family_with_children

10/10

Exceptional

29 Jun 2026

Juan

Great location near the theme parks.

10/10

Exceptional

29 Jun 2026

Robert

Great Stay!

Partner

8/10

Excellent

29 Jun 2026

Glenda

The cleanliness of the floors and surrounding areas needs improvement.
Parking is limited.
The staff are very friendly and attentive.
The breakfast is quite good, but they should offer a bit more variety.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Ignacio

La ventilación de la habitación era muy mala, se sentía húmeda.

Family_with_children

10/10

Exceptional

28 Jun 2026

Henry

Great stay

10/10

Exceptional

28 Jun 2026

Zach

Awesome place and walking distance to city walk

Self

8/10

Excellent

27 Jun 2026

Amy

It was fine

Friends

6/10

Pleasant

27 Jun 2026

Lilia

Staff ok, breakfast is acceptable

4/10

Poor

27 Jun 2026

Xiomara Corraliza

El cuarto tenia polvo en las esquinas y manchas en el piso, la basura se sacaba y dejaba afuera en el pasillo, había q estar llamando para cambio de toallas y ropa de cama, el desayuno era pre-hecho, la piscina tenía pelos flotando, el lugar es céntrico a universal y esta accesible, el precio por noche super económico, tienes por lo pagaste, es un lugar para pasar la noche si tienes la agenda llena de actividades en tu visita

Family_with_children

6/10

Pleasant

26 Jun 2026

Belkys

It was simple but overall good for a short stay.
Front desk agent very helpful nice and proffesional

Partner

10/10

Exceptional

26 Jun 2026

Leyda

La experiencia fue muy buena

Family_with_children

4/10

Poor

25 Jun 2026

Jose

The room was small. The swimming pool was good. Breakfast not so good.

Family_with_children

10/10

Exceptional

25 Jun 2026

Leslie

the room was very clean and staff was very polite and helpfull

Family_with_children

6/10

Pleasant

24 Jun 2026

Layna

The room wasn’t properly clean. Housekeeping came when they weren’t supposed to and made one bed, but not the other. Took towels/washcloths/bathmat/soap and didn’t replace them! They even took our breakfast wristbands, which, thankfully turned out to not be a big deal, as they don’t really check them. Breakfast lady was awesome. My kids appreciated the breakfast every morning. There were 12 charter buses parked in the hotel parking lot at one point, so it was packed out. The front desk people were always helpful and kind. Just not as clean as I’d like!

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

David

Amazing little place. Love everything about it. Rooms super clean, great breakfast, super helpful staff and very friendly. The some activities like movie night. All the parks were near and they offer transportation to the parks. We as family agreed that if we go back to Orlando to vacation that we love to stay in this wonderful place again.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Haley

Comfortable room, nice and cool. Nice clean pool. Free breakfast with a good amount of options!

Self

6/10

Pleasant

23 Jun 2026

Julio

El personal de recepción fue excelente, lamentablemente la piscina y splash estaban cerrados, llegamos de más de 2 horas y media de viaje sobre las 4 pm al Hotels, en verano y soñando con bañarnos en la piscina, no fue posible, solo estuvimos 1 día, ayer 22 junio a hoy 23 que nos fuimos. Gracias a los chicos que nos atendieron en recepción muy amables, espero tener mejor suerte la próxima vez. Gracias

Family_with_children

10/10

Exceptional

23 Jun 2026

Leslie

My room was very clean, the room temperature was perfect for me. The bed was comfortable. I slept well. Breakfast was good. Plenty parking. The staff were very attentive. I highly recommend this place. Very affordable.

Self

10/10

Exceptional

22 Jun 2026

Tiara

The room are very clean and neat and I enjoy every minute there Thanks to Ty at the front desk he made it more exciting to me and I told Ty at the front desk that I will definitely leave a review message and thank y'all a whole lot for letting me enjoy my stay there and once again I promise I really appreciate everything and I promise that I have enjoyed being there in that exact hotel and room and I will definitely be back soon or sooner Thank you a lot Ty at the front desk

Family_with_children

2/10

Poor

21 Jun 2026

Anfernee

Bed bugs

10/10

Exceptional

21 Jun 2026

Carlos

Comfortable and clean

Family_with_children

10/10

Exceptional

21 Jun 2026

REGINA

Everything was good

Family

10/10

Exceptional

20 Jun 2026

Luis

Excellent option for traveling

Family_with_children

10/10

Exceptional

20 Jun 2026

Kelli

Amazing staff. Above and beyond all expectations!!!

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Kelli

Rooms very clean. Excellent breakfast. Awesome swimming pool. Close to everything. Great staff especially one young man that works afternoons/evening. Above and beyond all expectations. Our go to hotel every time!

Friends_and_family Family

4/10

Poor

20 Jun 2026

Xiomara

El hotel fisicamente esta bien sucio afuera.

El cuarto en overall bastante bien, pero el olor a humedad terrible.

Toallas y ropa de camas sucias. Aire no se puede controlar

Friends

10/10

Exceptional

20 Jun 2026

Moomar

Nice clean room polite staff easy smooth check in

Self

10/10

Exceptional

20 Jun 2026

Vicmarie

Bueno el hotel, cerca de todo, el cuarto limpio. El desayuno regular en lo personal.

Family_with_children

8/10

Excellent

20 Jun 2026

Leslie

I loved everything about this.place. The staff was friendly & very polite. The night Mgr. on duty 6/13/06 went above & beyond to make sure we were comfortable & felt like at home.

Family_with_children

2/10

Poor

20 Jun 2026

Shannon

i did not stay because the room was filthy with dead cockroaches and ceiling debri. customer service was unavailable and due to this i now have to fight to get my refund

Self

8/10

Excellent

19 Jun 2026

Rory

I only gave 4 stars for a few little mishaps. We arrived midnight on check in day, front counter staff was great but after a 14 hour drive we were exhausted and just wanted to sleep. Our room had a strong order of mold, possibly from ac, but again we were tired so we went to bed and We woke the next morning and ask the front counter staff possibly manager to please change our room with no hesitation he did. Our next room room amazingly clean and fresh!!! Breakfast was always good staff was friendly always filling food. Pool was extremely clean!!!! Unfortunately we didn't take advantage of it. Shuttle was great but we chose to Uber. The only other complaint I had was at checkout and this is the real reason I could have given a true 3 star rather than a 5 for this place. At check out the counter staff who seemed like he was bothered by me checking out after 5 days there not the same as check in or manager but someone who seemed to not know how to work the computer told me he could not give me a receipt at check out because I booked w Hotels.com he said they were responsible for giving me a receipt! I asked again he said you used a third party call them. So I wasn't able to get a itemized receipt for my week trip which I have never heard of before I have always got a receipts from hotels when I have stayed before. I thought he was rude and just didn't want to deal with it. Other than those two issues and one that was corrected and our stay was great!

Friends_and_family Friends

4/10

Poor

19 Jun 2026

Steffanny

Cheap hotel with a great location, close to all parks which makes it great if you planning to stay for 1-2 nights or just if you gonna use it to sleep there. It wasn’t that good the maintenance of the place, some rooms are very damp with water spreading over the floor in various places and poorly cleaned. They didn’t clean the room while we stayed. I recommend it only if you planing to stay max 2 nights and if u don’t really care about the maintenance of the place, if you planning to stay for a long time I wouldn’t.

Family

10/10

Exceptional

19 Jun 2026

Tina

I like there whole outside setup with the screen projected tv and pool

10/10

Exceptional

19 Jun 2026

Reginald

Walk with extra snacks

Partner

6/10

Pleasant

18 Jun 2026

Darion

Overall the hotel okay, nothing special though. We probably won’t stay here again. By all means we weren’t disappointed, we just think it was average. The pool was very nice and breakfast was okay as well. We had to constantly ask for towels though and noticed stains on them every now and then.house keeping doesn’t show up everyday either.

Family_with_children

8/10

Excellent

18 Jun 2026

Gloria

Was close to Universal studios, Breakfast on property was good, would have felt better if dead bolt worked.

Family_with_children

8/10

Excellent

18 Jun 2026

John

The last time I stayed not so good. This time was much better. Staff was helpful and pleasant. The room was very cool. A/C. I'll go back again. The room rate was affordable compared to the other hotels around there.
⭐⭐⭐⭐

Self

8/10

Excellent

18 Jun 2026

Eunice

Tuve problema con la tarjeta para entrar a la habitación 2 días. Pero por lo demás el personal me ayudó rápidamente. Fueron super amables. La ubicación está excelente. Las habitaciones son super cómodas. La piscina limpia y bonita y sus áreas para jugar. Definitivamente me quedaría nuevamente.

Family_with_children

8/10

Excellent

17 Jun 2026

Brittney

Room was clean

Family_with_children

10/10

Exceptional

17 Jun 2026

Gabriel

Room was very nice and clean and extremely comfy beds. Professional and friendly staff. Easy parking and nice breakfast. Saving this hotel for next time, great stay.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Maylen

very pleasant front desk, very clean room, attention 100% cant say nothing negative and i will definately stay there again

Family

10/10

Exceptional

14 Jun 2026

Leah

Very nice place that is conveniently located off. I drive Close to lots of restaurants
And shopping
Conveniently located by orlando health, doctor phillips hospital, which is why I was there
Did not get a chance to use any of the amenities but it looked like a fun place. If you had young children and needed to keep them occupied.

8/10

Excellent

12 Jun 2026

Nora

Staff responded immediately to our broken air conditioning. The pool was great

Friends_and_family Family

4/10

Poor

12 Jun 2026

Meg

The bathroom the toilet was broken and when you took a shower the water ended outside the shower stall. Also it was advertised as having a bar with food. But that was not the case.

Family

8/10

Excellent

11 Jun 2026

Silvia

Only one shuttle which is often late (Scheduled for 9 a.m.) and which returns too early from the amusement parks (5:45 p.m.)
The other services are good!!

Family

6/10

Pleasant

11 Jun 2026

Henry

Location is good. It's walking distance to Universal City Walk. The breakfast is decent hotel breakfast. However, the room can be better. There was bug, cockroach, got into our room. Suspected it came from the gap under the door. We did report to the front desk, but there wasn't any action. The management should ensure every room, the gap would be closed with rubber sealer to prevent this from happening again. I wouldn't come back until I see improvement.

Family