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Universal Hard Rock Hotel
Orlando Area - Florida - FL · United States
5800 Universal BoulevardView location
9.2/10Excellent1,106 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities9.4/10 9.4
See all ratings- Business hotels
- Hotels with charm
- Family hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Universal Hard Rock Hotel
Live like a star and get treated like a celebrity with impeccable surroundings, laid-back attitude and show-stopping service at Hard Rock Hotel®. Your stay here rocks even more, because you get all the exclusive benefits of staying at Universal Orlando.
Guests of select hotels can get to the fun faster and enjoy shorter wait times with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure (Valid theme park admission required; select attractions.
Not valid at Universal Volcano Bay or Universal Epic Universe. ) Fun and easy is how guests of Universal hotels get to the parks and back with free transportation.
Park Renovation Notice: Universal Volcano Bay will be closed for maintenance beginning October 26, 2026, with a current planned reopening on or before April 1, 2027. Dates are subject to change.
Show less
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express.
Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay.
Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction.
Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed.
With a stay at Universal's Hard Rock Hotel in Orlando (Florida Center), you'll be within a 15-minute walk of Universal Orlando Resort and Universal CityWalk. This family-friendly hotel is 0.4 mi (0.6 km) from Universal Studios Florida and 2 mi (3.2 km) from Universal’s Islands of Adventure.
Stay in one of 650 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 5995 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
- Self parking fee: USD 36 per night (in/out privileges)
- Valet parking fee: USD 45 per night
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- In-room microwave fee: USD 15 per night
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Universal Orlando Resort
0.5 km / 0.3 mi
Universal CityWalk
0.8 km / 0.5 mi
Universal Studios Florida
1.1 km / 0.7 mi
Universal’s Islands of Adventure
1.3 km / 0.8 mi
Orlando International Premium Outlets
1.6 km / 1 mi
Shoppers World Shopping Center
1.8 km / 1.1 mi
The Wizarding World of Harry Potter™
1.8 km / 1.1 mi
Orlando Outlet Marketplace
2 km / 1.2 mi
Fun Spot America
2.4 km / 1.5 mi
Capone's Dinner Show
2.5 km / 1.5 mi
Universal’s Volcano Bay
2.5 km / 1.5 mi
Pirate's Dinner Adventure
3.1 km / 2 mi
Titanic: The Experience
3.2 km / 2 mi
CoCo Key Water Resort
3.4 km / 2.1 mi
Bill Frederick Park
3.6 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 650
- Number of floors (main building): 7
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Airport
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
Show 55 more facilities & services
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hire
- Valet parking
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Garden
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Private pool
- Bar
- Restaurant: 1
- Non-smoking area
- Smoking area
- Poolside snack bar
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Outdoor heated pool: 1
- Sun loungers
- Parasols
- Children playgroundExtra charge
- Kids’ club
- Game room
- Pub
- Sauna
- Steam bath
- Hot tub
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Beach volleyballExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TRIPLE KING SIZE BEDTRIPLE • KING SIZE BED • 1 Bedroom • 60 m²TPL.KG-1
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- CD player
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
Show all 22 amenities
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Pay movies
- Alarm clock
- Cable TV
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
TRIPLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.KG-1
Room amenities
- CD player
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Pay movies
- Alarm clock
- Cable TV
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 30 m²ROO.H6-5
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
Show all 22 amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
Room Accessible
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-5
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 34 m²QUA.2B
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Pay movies
- CD player
- Wi-fi
- Cable TV
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
Show all 22 amenities
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Alarm clock
- Direct dial telephone
- TV
- Radio
- Minibar
- Wheelchair-accessible
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE TWO BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Room amenities
- Centrally regulated air conditioning
- Pay movies
- CD player
- Wi-fi
- Cable TV
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Alarm clock
- Direct dial telephone
- TV
- Radio
- Minibar
- Wheelchair-accessible
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 74 m²QUA.ST
Room overview
Non-smoking room- Room size
- 74 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 22 amenities
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE STANDARD
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailablePhoto unavailable
Photo unavailable
Photo unavailablePhoto unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 74 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXE KING BEDTRIPLE • DELUXE KING BED • 37 m²TPL.DX-KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- TRIPLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
Show all 22 amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
TRIPLE DELUXE KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Room type
- TRIPLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX-KG
Room amenities
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE KING SIZE BEDTRIPLE • KING SIZE BED • 1 Bedroom • 34 m²TPL.KG
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Alarm clock
- Pay movies
- CD player
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
Show all 22 amenities
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
TRIPLE KING SIZE BED
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.KG
Room amenities
- Cable TV
- Alarm clock
- Pay movies
- CD player
- Wi-fi
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Central heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB TWO QUEEN BEDSQUADRUPLE • CLUB TWO QUEEN BEDS • 1 Bedroom • 34 m²QUA.2Q-CB
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- CLUB TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 22 amenities
- Minibar
- Tea and coffee making facilities
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE CLUB TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailablePhoto unavailable
Photo unavailablePhoto unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- CLUB TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-CB
Room amenities
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE TWO QUEEN BEDSQUADRUPLE • DELUXE TWO QUEEN BEDS • 46 m²QUA.2Q-DX
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
Show all 22 amenities
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE DELUXE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-DX
Room amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 34 m²QUA.2Q
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Minibar
- Tea and coffee making facilities
Show all 22 amenities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GARDEN VIEW TWO QUEEN BEDSQUADRUPLE • GARDEN VIEW TWO QUEEN BEDS • 1 Bedroom • 34 m²QUA.2Q-GV
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Direct dial telephone
- Hairdryer
- Bathtub
- TV
- Radio
- Minibar
- Tea and coffee making facilities
Show all 22 amenities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
QUADRUPLE GARDEN VIEW TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-GV
Room amenities
- Shower
- Direct dial telephone
- Hairdryer
- Bathtub
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
- Cable TV
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 34 m²ROO.H6-3
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Radio
Show all 22 amenities
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
Room Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-3
Room amenities
- TV
- Cable TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- CD player
- Pay movies
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 46 m²ROO.H6-4
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathtub
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
Show all 22 amenities
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Shower
- CD player
- Pay movies
- Alarm clock
- Bathroom
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUniversal Hard Rock Hotel
Room Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-4
Room amenities
- Hairdryer
- Bathtub
- Direct dial telephone
- TV
- Radio
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Shower
- CD player
- Pay movies
- Alarm clock
- Bathroom
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Universal Hard Rock Hotel
100
reviews shown
Christian
Excellent experience!
Kevin
Great spot
Cristie
Booked 8 nights…checked out after 3 nights!! We were constantly woken up by loud hallway noise constantly until 130am. Requested a room change so we can sleep. They tried to make it as difficult as possible so we would decline. They actually revel in your discomfort and go out of their way to not accommodate a room change. This is a Motel 6 with the price of a 5 star hotel. Cheap bedding and finishes. No night stands, which is a minimum for convenience and comfort. Bathroom is small and horribly appointed. Rooms are small and uncomfortable. What a huge waste of money! This is the worst customer service experience I’ve ever had. Just disgusting.
Mayli
Súper espectacular. Todo el personal atentos en todo momento. Lo recomiendo
Lisa
I
Ryan
We enjoyed everything staying at the Hardrock, the only complaint would be the check-in process seemed unusually long. I waited in line probably 20 minutes to see a representative, and no one was in front of me. It literally took that long with the two other guests being helped. They either need to streamline the check-in or add more customer service reps. Property was an easy walk to Universal, pool looked amazing, but we didn't take a chance to enjoy it. We'd definitely stay again.
Stacy
Loved everything about Hard Rock Hotel. Proximity to parks can't be beat as well as the Express Passes. Kids loved the pool after a long day at the parks. Great service from reception, to the valet, to the bell hops. Also shout out to the person who found my daughter's stuffed animal and turned it into lost and found...I reached out and they had it and brought it up to the room. Would definitely stay here on our next trip to Universal.
Genevieve
So disappointed in this hotel…
Except for the proximity to the parks, we were not impressed.
-room was outdated
-room wasn’t very clean (stains on chairs, carpet…)
-pool area was disgusted (trash everywhere, no shaded area, pool water was murky and not clear.
Except for the proximity to the parks, we were not impressed.
-room was outdated
-room wasn’t very clean (stains on chairs, carpet…)
-pool area was disgusted (trash everywhere, no shaded area, pool water was murky and not clear.
Ileana
Great location near the parks pool is delicious we had a great time. They said they send email with the room and never get to you! You have to do check in two times
Gam
Staff very friendly
Dawn
We had an amazing stay at The Hard Rock Universal Orlando.
Definitely recommend 👌
Definitely recommend 👌
David
It was close to the park. I wish they had some better food options but overall it was good.
yi ming
去universal很近很方便，可以坐water taxi 去老园区，shuttle bus 可以去epic 跟volcano，但是需要15分钟的车程.这个酒店唯一的遗憾是快通只包括adventure land 和studio 俩个园区.如果只玩这俩个园区住这个酒店很不错
Richard
Hotel was excellent, reception and bar staff were fantastic, did find someone else’s underwear on a chair in the room
Sarah
It was great!
Sean
Hotel was nice and convenient
JACQUELINE
The hotel had a good atmosphere. Housekeeping did an excellent job as did the security staff. I was particularly impressed with Gadiel and David who were very friendly and helpful when I was nervous about getting my mobility scooter onto the water taxi. I had a great stay.
Jorge Alberto
Staff was amazing
Barbara A
Property clean and well suited for our short graduation get away. Food inside the Kitchen restaurant and cafe was excellent although two ice cream cones on two separatedays were made incorrectly. I was unhappy there was no streaming or air play options available on the tv. I was not pleased when the side reading lamp on headboard fell out nearly hitting me in the head. There was only one nightstand therefore any person sleeping on the opposite side has no place available to charge mobile device or place a beverage. There are very few electrical outlets in rooms and none in lobby seating lounge on floor three which was necessary upon arrival (after a long flight) while waiting for room to be ready. Seating by the pool is limited and majority sits on a sanded area which is difficult for handicap guests and elder adults. I believe for a five-star hotel there are many things that could use improvement.
Anthony
We had an amazing stay at the Hard Rock Hotel. The property was beautifully maintained, the rooms were clean, and the location simply can’t be beat. The pool area was fantastic and a great place to unwind. Best of all, the included Express Pass perk makes staying here absolutely worth it.
My only minor nitpick is that they definitely need more umbrellas in the pool area—especially during the peak summer heat when shade is hard to come by. Other than that, it was a perfect trip and we would definitely stay here again!
My only minor nitpick is that they definitely need more umbrellas in the pool area—especially during the peak summer heat when shade is hard to come by. Other than that, it was a perfect trip and we would definitely stay here again!
Elizabeth
It was just ok. First of all it should state that fast passes always come with the rooms and your actually not paying for them in with the rooms it’s convenient that it’s close to the parks but it’s not worth it all together with the rates. I would not recommend booking through Expedia it’s a rip off. Then when you try to get some help no one does anything to help. Other than that the pool was alright. The staff are excellent very friendly and all around great people.
Mary Anne
Beautiful property, fabulous pool area with great food.
Staff is top notch.
Only negative is bathroom showers need a major upgrade; zero water pressure and unable to maneuver spout.
Staff is top notch.
Only negative is bathroom showers need a major upgrade; zero water pressure and unable to maneuver spout.
Alison
Great hotel. Clean large rooms, express passes are the biggest bonus along with being so close to parks.
Clay
Rooms were great, spcaious enough for the whole family, comfortable beds, clean rooms. Convenience for the Universal Parks. We love the Hard Rock. The amenities are great too. and the staff has always been helpful.
Nathaniel
Everything was top notch. If I could have asked for anything more at all it would have been a stocked mini fridge for the VIP room, but they had options down the hall in the lounge and steady access to ice and cold water, cola.
Worth every penny for the express pass alone, but they really made it a memorable time for our small bachelor party group. We cannot thank their staff enough for their kindness and positive vibes.
Worth every penny for the express pass alone, but they really made it a memorable time for our small bachelor party group. We cannot thank their staff enough for their kindness and positive vibes.
Amanda
Perfect for a family or adult getaway. The resort is 5 minutes to walk to universal studios which was the easiest experience for us.
chris
Always clean and well taken care of property at universal resort properties.
Jina
The mattress was so old that it had sagged in the middle, my room was right behind a neon sign so it was way too bright, the bathroom smelled like a sewer, and kids were screaming in the hallway. When I asked to use the microwave, they charged me $15 for one that was ancient, filthy, and wouldn’t even open properly. It was such a terrible experience that I never want to go back.
Gillian
Beautiful hotel, fantastic
Location for the parks and your key being your fast pass is excellent
Location for the parks and your key being your fast pass is excellent
Naomi
Booked this hotel for the express passes primarily, but what a fantastic hotel. Fantastic pool, my children had the best time in it. Really short walk to the parks and very regular boats. Only fault was VERY expensive pool cocktails - ordered a pina colada (which turned out to be a pre made frozen one from a slush machine) my jaw nearly fell on the floor at the price, would have expected it to made from scratch for the price.
Tina
Great staff and facilities, Highly recommended.
Melanie
Clean room, close to parks, unlimited express pass included. Only down part was we asked for toothbrushes and never received them.
Sandra
Loved this hotel. Lovely room, shower and food and great location to the parks with the benefit of fast track park tickets
Jaiden
Clean room, friendly staff, fantastic location
Rebekah
Proximity to Universal + Express passes are why I booked at this property. Enjoyed the convince of hopping on the water taxi to get to City Walk. Staff was very friendly. Other than that, hotel room was less than basic for the money spent. You can also hear everything your neighbors are up to…which was not ideal, especially when you’re traveling with kids and for what you pay. If I go back to Universal, I’ll probably opt to stay at Saphire Falls again - liked it a bit more.
Jesús
Todo excelente cercanía instalaciones
Ha
Centra
Kayleigh
Always a great stay, the Universal Express pass is a great extra.
Md
The location and service is top class. Staffs are very helpful. A great location to go to the parks. Loved the water taxi ride. The pool was little crowded, but the kids loved the slide. The gave a free icecream for my younger son's birthday. Overall 5 star exoerience. Highly recommended.
Melinda
Close to every thing.
Victoria
We love staying at the Hard Rock - it's a quick walk (or fun boat ride) to Universal Studios and Islands of Adventure. We really enjoy having a nice dinner at The Palm inside the hotel just as much as walking to all of the fun that City Walk has to offer. The pool is so amazing and the staff are ready to keep the drinks coming!
Sumeet Mahesh
Cleqn rooms and great staff
Timothy
I would say this hotel had the best staff of any hotel I have ever stayed at. They were very friendly and available whenever I needed them. The amenities were great. Food was available 24/7 and plenty of restaurants in hotel and within walking distance.
angela
Quick check in. Stayed here numerous times as close to the theme parks and a great hotel. Velvet bar also has good vibes and staff very helpful
Todd
Perfect location close walk to universal and city walk.
Sharon
Staff was amazing and helpful. Properly is in the perfect location within walking distance to the parks.
Ed
Nice place to stay over but is over price.was a good overall
Susan
Xo
Shannon
Amazing stay, property is gorgeous, staff are happy and helpful
Andy
Great time and got in to our room early. A couple times room cleaning madenitnhard to use our room when we wanted to which is why I have a 4 out of 5. We also lost 2 stuffed animals after reporting them lost 1 day after we checked one when we noticed back at home. No luck getting those lost toys back which is sad but we had a great trip.
Clare
The hotel was nice but so overpriced for what it was you are paying for the express passes and then the hotel costs on sight were outrageously over priced which devalued the experience
Crystal
It was a nice stay and hotel was clean. We had fun.
Jonathan
Lovely room. Comfy beds and the express pass is a massive perk
Suzanne
Good breakfast selection, clean room but decor a little dated
Helen
Room could do with a little maintenance, but is clean. Overall a good stay, staff friendly and efficient. Would stay again.
Marcus
Great hotel! Easy access to park!
Jo
Great hotel. Reaĺly great proximity to Universal. Just a short walk or water taxi ride.
Theo
Great feel to the place, all the amenities you would expect. Love music in the evenings, great place
Greg
This hotel and location is amazing, my favourite hotel in Orlando universal area
Laken
Great stay! Had an amazing time
Inna
Overall, great property with good accessibility to the universal Park, relatively good food. The gym is not super fancy, but really accommodated what I needed, and the pool is perfect for the kids
Scott
Top class hotel in all aspects
Marcel
For such a nice expensive hotel, room didn’t have microwave. They charge $35 to bring you a microwave.
Andrew
Perfect hotel for proximity to Universal couldn’t have been better located. Having the fast pass included made the whole experience even better and meant we got access to the park earlier. Would highly recommend.
Richard
Our whole experience from start to finish was fantastic!
Elizabeth
Clean room, great access to universal parks
Sarah
This hotel is wonderful, it is conveniently located close to the parks, the rooms are clean. The free express passes are the best amenity that we received. The pools and restaurants are great, We had dinner at the Palm which was the best dinner that trip. There were some improvements that could be made. The shuttle to the newest park runs every half an hour so we took an uber there. The other issue we had was the first day when we returned from the park at 4:00pm our room was not cleaned. Housekeeping arrived shortly after 5:00pm. Overall we would stay there again.
Scott
Top of the scale from pulling up to the Valet/Bellman. To the front desk, where all of are questions were well answered. All staff we come across was Extremely nice and professional.
Tim the Valet and Sam at the front desk help us tremendously. The food at The Palm was incredible. Amanda, our server was all around perfection! From explaining the menu and what to expect from what we order and very professional. Amanda was very nice and respectful with us. Myself my wife and our
14yr old daughter. This was a short 2 day stay.
We definitely will return for a longer stay!
the stay was Amazing!!!
Scott
Tim the Valet and Sam at the front desk help us tremendously. The food at The Palm was incredible. Amanda, our server was all around perfection! From explaining the menu and what to expect from what we order and very professional. Amanda was very nice and respectful with us. Myself my wife and our
14yr old daughter. This was a short 2 day stay.
We definitely will return for a longer stay!
the stay was Amazing!!!
Scott
Lisa
Excellent
Michele
Best choice if going to Universal Islands of Adventure. 1 hour early entry and express line pass included for everyone in your room. Also 5 minute walk to Islands of adventure. Restaurant prices were ridiculously high. Sat by pool and had drinks $18 for a beer and same $18 for a fruity non alcoholic kids drink. Staff were very friendly and helpful.
Allan
Welcoming staff, great amenities.
Deborah
Great place!
Paul
Stayed on the 7th floor with lounge, way too small for volume of guests and I expect many people were not staying on 7th floor, they never checked room keys, super dissappointing, way too busy for the premium you pay.
Rose
The room and grounds were immaculate. The staff was helpful and friendly. The bartender went over and above what was expected.
Jeff
Needs doors at end of building
Gavan
Not my favourite Universal stay, you can't the knock the 2 day express pass included with 1 night stay...check in wasn't the best
sally
Hard rock was an amazing location for access to the universal parks. The staff were great, nothing was too much trouble.
Had a fantastic stay. Room was quiet, clean and spacious
Had a fantastic stay. Room was quiet, clean and spacious
Angela
We were there when it was very cold. Staff and hotel were lovely.
Jacqueline
Beautiful hotel, staff were very helpful and courteous, we also had express passes for the parks which was brilliant , the pool looked great but unfortunately was closed due to weather but would definitely stay at this hotel again x
Veronica
Incredible checkin process. The staff is top notch. Housekeeping was amazing. Pool side service was amazing. Room service was amazing. We will absolutely be back!
Fernanda
The service
Jason
Nice property and the best proximity to the parks
Nidhi
Amazing!!!
Kristina
Excellent customer service, lux rooms
Rohan
Nice hotel ambience. Pool a bit like a zoo but you are staying here for express passes and to be able to walk to the park. Room ok size. Double sink which helpful but bathroom lighting shockingly poor! Just remember you are paying 5 star prices for the benefits. The room is more 4 star.
Justine
Check-in was good and went quickly. When we arrived at our room, we noticed the art on the wall was broken and there was nails sticking out where the piece of art was missing.
It was also later in the evening when we arrived so we did not have any locations inside of the hotel to get filtered water besides requesting it from the bar/restaurant where they could fill a cup and the Fiji bottled water to purchase.
We also love the water taxi and walkways that make it easy to get to the park.
Upon using the shower in the room, we noticed a piece of blue painters tape on the shower tile like it was supposed to be covering something that could be broken.
Overall wasn’t super happy with our experience for the price. Felt like amenities could be better and room could absolutely be in better shape for the price.
It was also later in the evening when we arrived so we did not have any locations inside of the hotel to get filtered water besides requesting it from the bar/restaurant where they could fill a cup and the Fiji bottled water to purchase.
We also love the water taxi and walkways that make it easy to get to the park.
Upon using the shower in the room, we noticed a piece of blue painters tape on the shower tile like it was supposed to be covering something that could be broken.
Overall wasn’t super happy with our experience for the price. Felt like amenities could be better and room could absolutely be in better shape for the price.
Jose
Good place and super close walk to Universal etc.
Martha
We had a nice time. Not very crowded. Everyone was nice. Walked over to Universal Studios. Very quick walk. Spent have a day there then took the shuttle to Epic. Fun day. Had a nice dinner at the casual restaurant when we got back.
Gordon
Yes
MICHAEL
Everything was excellent. Great hotel. Great location. Great service
daniel
No, the room was not spotless the bathroom smelled like urine. The customer service was really good in trying to accommodate our needs.
FENG
Cl
Natalie
Not enough front desk staff for the growing line; too long of a wait.
Kyung Min
Room was not very clean. Visible hairs on the bed and bathroom. Wall was too thin? Could hear people's conversations next room. Room needs to be updated. I was expecting it to be very lavish and luxuriouse but it wasn't.
Christopher
Cleanliness, and nice staff. The express pass, it was a great experiance
Sara
We love the amenities and convenience to Universal and City Walk.
Julie
Clean room, lovely staff and great proximity to Universal
Erich
Great location
Friendly staff
Friendly staff
Ketan
great hotel, rooms are small for families. Amenities are limited without upcharge but overall nice experience.
Lei
great
Location & surroundings
Universal Hard Rock Hotel
5800 Universal Boulevard, Orlando, United States
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Universal Hard Rock Hotel
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