Name: Hilton Garden Inn Millenia Universal Orlando Res.
Address: Millenia Place Drive, 5058, Orlando, 32839, US

10/10

Exceptional

21 Jul 2026

Nelson

Very Clean looking

Partner

10/10

Exceptional

20 Jul 2026

Yusmary

Bien estuvo genial todo muy limpio y cómodo

Family_with_children

10/10

Exceptional

17 Jul 2026

Evan

I have stayed here quite a bit this year. The staff is always friendly and helpful. The room was clean and comfortable, and the amenities were useful. The new dinner menu at the bar is excellent. I highly recommend and I will be staying here again in the near future.

Self

10/10

Exceptional

16 Jul 2026

Kimberly

Great night's sleep. The property was clean and quiet. I enjoyed my stay and will be returning if needed again.

Partner

10/10

Exceptional

14 Jul 2026

Alray

Clean big room

Partner

8/10

Excellent

12 Jul 2026

Kimberly

Expedia did not list it, but it was $17 to park in just the parking lot. No parking garage. Breakfast was $17 a person for what they said was a breakfast buffet, but it was very small and continental. We did not have any to say how it was. Brand new hotel, though and very clean.

Friends

10/10

Exceptional

12 Jul 2026

Shavelda

Good location to local attractions. Friendly and helpful staff

Self

10/10

Exceptional

11 Jul 2026

Shalonda

Beautiful property, nice and clean

Family

10/10

Exceptional

11 Jul 2026

Cynthia

Very clean, very friendly staff and great location. I’ll be staying again.

Self

10/10

Exceptional

09 Jul 2026

Bonnie

Very convenient location

10/10

Exceptional

08 Jul 2026

michelle

Everything was wonderful. The garbage at the entrance needs to be taken out regularly. Other than that everything was great

Family_with_children

10/10

Exceptional

06 Jul 2026

Antonio

Nice hotel

Pet

8/10

Excellent

06 Jul 2026

Akhter

Why parking fee for the guest.
When it’s advertised that that there will no parking fee for atleast Hilton rewards holders.
This is not a decent way to deal with Hilton rewards members
Thank you

Family

10/10

Exceptional

03 Jul 2026

Juan

Amazing staff

Partner

10/10

Exceptional

02 Jul 2026

Evan

I’ve stayed here quite a few times this year and I am always very pleased with how friendly and helpful the staff are. Rooms are always clean. Location is convenient for shopping and picking up any travel items or snacks. Close to Icon Park for entertainment. Highly recommended this Hilton Garden Inn!

Self

2/10

Poor

30 Jun 2026

Justo

Hello. I need to escalate a formal complaint regarding our booking experience at Hilton Garden Inn Orlando at I-4 Millenia Blvd.

We booked and fully prepaid two rooms through Expedia for two families traveling together, each including a minor. One reservation (Gretchen Ramírez Briancesco) was honored, but the second confirmed reservation (Justo Aguilar) was wrongfully refused by the hotel despite full documentation: Expedia confirmations, hotel confirmations, invoices, and proof of payment.

This was not a minor delay. We spent over two hours on site attempting to resolve the issue, during which Expedia agents provided outstanding support, acted professionally, and attempted multiple contacts with the property. Expedia even escalated the case and offered to relocate us at no cost, which we deeply appreciate.

The hotel’s handling was unacceptable throughout. We were eventually placed in a “temporary” room without being provided key cards. Staff had to manually open the door, preventing normal access. The room presented multiple issues: lack of proper access to electricity, a persistent bathroom water leak, inadequate cleanliness, and repeated unanswered calls to the front desk. At no point did the hotel provide a functioning or standard guest experience.

Both families were forced to remain on-site during the entire process. Because we were traveling in a single vehicle, we could not separate, which caused significant disruption to our plans and prevented us from leaving for

8/10

Excellent

30 Jun 2026

Iris

This property is new and located in a nice area. The only downside is paying $17 a day to park in the hotels parking lot and there’s no option to park anywhere else. It feels like robbery to have to pay for the hotel and also pay to park at that same hotel in the parking lot that occupies the hotel building.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

jamarv

I enjoyed the hotel and experience. i would like to see the room cleaned daily instead of every other day.

Self

4/10

Poor

28 Jun 2026

rocco

Breakfast was not free

Partner

10/10

Exceptional

28 Jun 2026

Ian

Useful location for our needs - great stay - thanks

Business

10/10

Exceptional

21 Jun 2026

Verified traveler

Check in was smooth has no issues. Staff was super friendly as well. Room was very tidy and smelled clean. Overall nice experience if you just want a good nights rest after being out all day at Orlando’s amusement parks. Only wish their breakfast and parking was included in the booking.

Family_with_children

4/10

Poor

20 Jun 2026

michelle

Clean room but not the lobby and the hallways

Family_with_children

10/10

Exceptional

19 Jun 2026

Daphne

The photos online didn’t give this beautiful hotel justice! As a previous Orlando native visiting my second home, this hotel and the location was perfect! I would definitely recommend and stay again for future visits.

Self

8/10

Excellent

17 Jun 2026

Jeff

The breakfast (I had an omelette) was delicious! The staff was below average. We waited about 30 min for to order, and then over 30 min to pay (added to our room). All of the other staff went above and beyond!

Family

10/10

Exceptional

15 Jun 2026

Farnishia

Very clean, the bed was very nice and soft the front desk clerk was very nice

Self

10/10

Exceptional

15 Jun 2026

JOSE MADELON

Very nice, beautiful,trendy, colorful, clean hotel. Will definitely refer family and friends . I'll be back whenever in Orlando.

Family_with_children

10/10

Exceptional

13 Jun 2026

Brenda

1

Friends

10/10

Exceptional

11 Jun 2026

Evan

Staff are friendly and welcoming. Room was clean and comfortable. Dining options are great. I recommend the chicken wings and fries. They were great. 10/10 would recommend.

Self

10/10

Exceptional

10 Jun 2026

Marc

Convenient location. Near highway and many restaurants. Hotel clean. Annoyed that they charge $17 a night to park there now.

10/10

Exceptional

10 Jun 2026

Michael

Great, clean hotel in fantastic location.

4/10

Poor

08 Jun 2026

Thomas

Parking was $17 per night. Never heard of that at a hotel. Because we booked with you breakfast was $17 per person.
We found a dunking doughnut for breakfast. Cheaper and b better.

Partner

10/10

Exceptional

08 Jun 2026

Stephanie

I do not think that there should be an additional charge for parking on the property, maybe if its a different property.

Partner

6/10

Pleasant

06 Jun 2026

Monishka

Everything costs here, compared to other Hilton Garden Inns nearby.

Family_with_children

10/10

Exceptional

06 Jun 2026

Evan

Great place to stay. Staff is courteous and welcoming. Food at the restaurant/bar is great. Room is clean. What more can you ask for when traveling for work? 10/10 would recommend.

Self

10/10

Exceptional

03 Jun 2026

Pamela

The parking was 17 per day that was empty and now security. That is wrong and should have been disclosed.

Self

10/10

Exceptional

02 Jun 2026

Rosie

Awesome place to stay and relax, stayed a couple nights and wonderful except for paying for parking and breakfast. No free parking or breakfast.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

David

Nice attention, easy to find it, comfortable beds, I will be back.

Family

10/10

Exceptional

31 May 2026

Angel

Had a wonderful stay, hotel was very clean and I really liked how ample the room was. Staff was always available, and there was pleanty of parking around the property.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Trenara

Very well kept property and clean rooms.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Kelvin

Clean room, hotel was easy to find and the staff was great and helpful. Overall the hotel was nice and neat will definitely stay again

Partner

10/10

Exceptional

29 May 2026

Evan

Great place. Friendly staff and clean.

Self

10/10

Exceptional

28 May 2026

Evan

Room was very clean and the staff are excellent. Frank at the bar is attentive and the front desk staff are friendly and pleasant.

Self

8/10

Excellent

27 May 2026

Crystal

Great spot. Super clean. Stayed here for a music festival, only downside was there was maybe a church service going on while we were trying to catch up on sleep after a night of dancing. It would have been nice to know this prior to booking. Otherwise, no complaints

Partner

10/10

Exceptional

21 May 2026

Shelly

This property is well maintained and convenient to everything. I'd definitely stay here again.

Self

10/10

Exceptional

15 May 2026

Alie

Everything was good.

10/10

Exceptional

11 May 2026

Kennedy

The bar staff and morning front desk were extremely pleasant!! So glad I stayed here for my first trip to Orlando.

Friends

10/10

Exceptional

10 May 2026

Keelan

The paid parking didn’t make sense to me especially with the sign saying park at your own risk. Thats crazy to me

Self

10/10

Exceptional

06 May 2026

Evan

Staff were great. Room was clean and the atmosphere was nice. What more can you ask for? 10/10 will stay again.

Self

10/10

Exceptional

06 May 2026

Melina

Wonderful place and super nice staff. Amenities were nice to use and the restaurant had amazing fish!!

Friends_and_family Family

10/10

Exceptional

06 May 2026

Juliana

New facility, well kept, clean, and the staff was very professional and pleasant. Would book again!

8/10

Excellent

04 May 2026

Aaron

Everything was great except for the bed mattresses.

Partner

10/10

Exceptional

02 May 2026

Angad

Clean room and property. Staff was kind and helpful. Parking wasn’t too difficult but can get full. Overall a good experience, would stay here again

Family_with_children

10/10

Exceptional

27 Apr 2026

Mario

Room was clean, all the amenities worked, staff was super helpful & always smiling. Would definitely stay here again when i travel back in this area for a getaway weekend.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Martha

Es un Hotel con buena ubicacion,limpio y moderno sus habitaciones son espaciosas y su cama confortable💯

10/10

Exceptional

27 Apr 2026

Joyce

Yes

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Thomas

Great experience! Highly recommended.

Self

6/10

Pleasant

27 Apr 2026

Diana

The restaurant was not prepared for service, the waiter had to hunt for mustard for a cheeseburger and found 1 pack, there no vegetables for the pasta dish that was offered, did not attempt to eat there again,,, did not feel comfortable with the room only be services every other day, when you have to bring your own food from the outside to eat, the room can get smelly,,,,, staff was extremely pleasant and helpful with directions

Family

4/10

Poor

26 Apr 2026

Wilma

They charge for parking even though they have a full parking lot for parking. This is not a resort and the charge was never mentioned on the reservation.

Family

10/10

Exceptional

24 Apr 2026

Oussama

Excellent property we enjoyed our trip to des 5 nights excellent

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Evan

My stay was great. Property staff are friendly and helpful.

Self

10/10

Exceptional

22 Apr 2026

Gerard

Property was clean and the staff are good listeners and helpful.

Family

10/10

Exceptional

21 Apr 2026

Valentin

Excellent

10/10

Exceptional

20 Apr 2026

Alberto

Bueno precios

10/10

Exceptional

20 Apr 2026

Leticia

Alberto was the best! Super helpful and friendly. He was so sweet to the fur kids. Definitely going back.

Partner

10/10

Exceptional

18 Apr 2026

Patsy

The hotel itself was gorgeous very friendly staff but no continental breakfast that was my turn off selling breakfast for $18 a little too expensive

Self

10/10

Exceptional

18 Apr 2026

Luis Carlos

Bueno y bonito!

Self

10/10

Exceptional

17 Apr 2026

Evan

Great place to stay. The only cons during my recent trip is that the TV was defective in that the picture quality was poor, brightness and contrast was bad. Everything was like watching black and white shows. Could not access the tv settings to adjust. Also the provided shampoo and conditioner were empty (glad I packed my own and finally the Ice Maker on the 4th floor has been out of order both this trip and the last time I stayed which was a month ago causing me to go to another floor to fill up ice. Other than that everything was fine. Will stay again.

Self

10/10

Exceptional

14 Apr 2026

Orlando

This is a great venue to stay at and my family and I felt safe the entire time! The only thing I didnt agree with is that youre charged for parking in the hotel parking lot, even though you paid to stay there AND had to drive a vehicle to the venue. Other than that, the room smelled great and everything was spotless upon arrival! Regardless of the parking charges, I'd stay here again!

Family_with_children

10/10

Exceptional

14 Apr 2026

Ana

New place , comfortable and clean .

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Luis

Yes all clean, Air was OK, uncomfortable paying 20 dollars for parking. Yep!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Leslie

Only downsides are breakfast is not included and pool closes at dusk.

Self

10/10

Exceptional

04 Apr 2026

John

The room was clean, staff was friendly and it was next to the venue we were attending

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Vernon

Quiet and close proximity to everything

Family_with_children

2/10

Poor

01 Apr 2026

NURIA

I reserved and paid for this room from Friday to Sunday. I notified the hotel that I was going to be arriving at the property at 7 am on Saturday since I had an overnight flight and needed the room to sleep and rest on Saturday morning. I called Friday before boarding to confirm… the staff was the most unprofessional, rude person who responded that since I was a no show my room may not be available at 7 am. And that I had to pay per hour for early check in.

How is that possible if check out was supposed to be at 11 am on Sunday…

Anyhow, reconsider booking a room in this place!! I’ve never encountered a hotel with staff who are not willing to assist the customer!!!

Self

8/10

Excellent

29 Mar 2026

Brisis

We were pleasantly surprised by our stay. The hotel seems fairly new, and while we didn’t try the breakfast or spend time in the common areas, our room was a highlight—spacious, clean, modern, and very comfortable.

A couple of things stood out, though. There’s a charge for parking, which was frustrating, especially since the lot is large and doesn’t appear to have limited space. Also, while our room was well maintained, the hallways and elevator areas didn’t feel as clean. We stayed for the entire weekend and didn’t notice those spaces being refreshed.

Family_with_children

10/10

Exceptional

29 Mar 2026

Meylin

Very nice and clean! Many food options near by

Family_with_children

10/10

Exceptional

25 Mar 2026

shannon

Loved the decor, the gym was equipped, the pool was great and always clean .
Bug free hotel , ac worked and the bed was soft and comfortable. Will stay again

The bunny rabbit that came to pool wasa nice touch to our first night.

Family_with_children

10/10

Exceptional

23 Mar 2026

Yelyzaveta

Clean room , friendly staff

10/10

Exceptional

23 Mar 2026

peyton

Room was cleaning. Everyone was nice but ridiculous. It’s $75 for parking.

Self

10/10

Exceptional

22 Mar 2026

Brian

Clean

8/10

Excellent

21 Mar 2026

Isabella

Cute hotel, great decor and room was nice and clean. The blow dryer in our room started smoking when i tried to use it which was scary, but i called the front desk and they brought a new one up to me in minutes. I did receive a call while we were out asking to enter our room to install accessible blinds since we were in an Accessible room. When i said i wasn’t sure if i was comfortable with that as we left our things out, the AGM said this was basically the only day they were able to do it. I don’t know why we were booked for this room ((did not request an ADA Accessible room)) if they knew these installations were scheduled. He was very nice and apologetic but the situation could have been avoided. Overall good stay though!

10/10

Exceptional

21 Mar 2026

Landry

Great stay before a cruise. Close to Universal

8/10

Excellent

20 Mar 2026

Monica

Quiet, clean, and comfortable hotel.

Partner

2/10

Poor

19 Mar 2026

Yifan

terrible front desk service. over charge my credit card, refuse give statement

10/10

Exceptional

19 Mar 2026

Eugenia

clean room, odd decor choices but modern and comfortable.

Business

6/10

Pleasant

18 Mar 2026

Ann

Some of the staff were very helpful with the exception of a few.

Partner

10/10

Exceptional

18 Mar 2026

Faresha

Beautiful view of the lake and a very convenient location. Hotel looks pretty new so everything was in perfect condition.

10/10

Exceptional

18 Mar 2026

Melina

The view we had was very peaceful, staff was always super nice and helpful, and our room was beautiful

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Ruslan

Big and clean room. Friendly staff, lake view

10/10

Exceptional

15 Mar 2026

Harold

Me encantó

10/10

Exceptional

13 Mar 2026

Paul

Clean modern hotel room and resort. Great breakfast. It did lack a safe in the hotel room. My only complaint.

Family

8/10

Excellent

11 Mar 2026

Jesus

$15/day parking is steep, and Paying for Breakfast is unheard of.
Other than that it was a decent three night business trip stay.

Self

10/10

Exceptional

11 Mar 2026

Michael

Very pleasant place to stay

Self

10/10

Exceptional

09 Mar 2026

Daniel

Very very clean hotel, every where.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Lori

Xxx

Partner

6/10

Pleasant

08 Mar 2026

Suellyn

Nothing special

8/10

Excellent

05 Mar 2026

Jane

Rooms and bedding clean and spacious. Enjoyed
Breakfast offerings…
Staff were friendly and helpful

Self

8/10

Excellent

05 Mar 2026

Brandan

Staff was super friendly, room was spacious and clean. My only issue was that our room was not serviced for 4 consecutive days out of our 7 day stay. We even asked the front desk on day 3 for service and came back to the room the same way we left it. Had to ask for towels numerous times for this reason, even on one occasion, not receiving towels after the front desk said they would be delivered to the room. Looks like a lack of communication, but everything else was good!

Partner

10/10

Exceptional

03 Mar 2026

Linda

Was an absolutely amazing hotel.

Family

10/10

Exceptional

27 Feb 2026

Jason

Was planning on staying for only one night then woke up an hour before checkout and decided we wanted to stay again. All staff was extremely friendly and managed to get us a new room on the same floor in barely an hour! They accommodated us so well and it was very clean. The king suite was absolutely amazing and the normal king was great as well. Tons of fun stuff to do super close by and overall it was an amazing stay. Thank you Hilton!