Name: Residence Inn Orlando At Seaworld®
Address: 11000 Westwood Boulevard, Orlando, 32821, US

2/10

Poor

07 Aug 2026

Alexander

Rude unhelpful staff. Was quted a much less price by Expedia. They told me Expedia lies

Family

4/10

Poor

07 Aug 2026

Kevin

Hidden charges,parking was expensive, long lines on breakfast buffet (more so on the weekends)

Family_with_children

10/10

Exceptional

07 Aug 2026

Hugo

Muy buena ubicación con conexiones cortas a malls y parques de atracciones,

Family_with_children

10/10

Exceptional

07 Aug 2026

Kyle Thomas

The staff was all very nice and accommodating, the one thing I did not like was the cost of parking.

Family_with_children

6/10

Pleasant

06 Aug 2026

Rene

Breakfast not that good. The parking is so expensive. From the way the Hotel was presented, it says \"Parking Available\" that you would think its free. Most of the time, hotel parking in in Orlando FL is free. When we checked - in , the staff that spoke to me was rude and arrogant the way she speaks. She has no ID or a name tag, She 's black with a short hair. But the other staff are nice, specially in the dining area for breakfast.

10/10

Exceptional

06 Aug 2026

Marsha

Loved the hotel. Only thing is the elevator is so far lol

10/10

Exceptional

04 Aug 2026

Voytek

The breakfast food was fine; the room was clean and cool.

10/10

Exceptional

03 Aug 2026

Divinity

Very great will be visiting again

10/10

Exceptional

03 Aug 2026

Aurelio

It is a family oriented hotel. Couples and business related guest can also appreciate this hotel. The free breakfast buffet is great. Staff was friendly and helpful. This is my hotel to go when in Orlando and the vicinity of International Drive.

10/10

Exceptional

03 Aug 2026

Robinson

El desayuno es lo único que no varían lo mismo todo los días

6/10

Pleasant

03 Aug 2026

Shana

The staff was friendly but the towels were thin and not well cleaned.

8/10

Excellent

02 Aug 2026

Tamar

Nice, clean room, though could be better equipped. Booked for 5 people, though bedding and crockery etc only provided for 4. Had to ask for extra sheets and take turns having hot drinks. Pool was nice. Carpet in common areas seemed quite dirty.

8/10

Excellent

02 Aug 2026

Annel

Need more breakfast variety. Improve sofa bed commodity.

8/10

Excellent

02 Aug 2026

Bobbi

Breakfast ended way too early only used last day because had to leave for flight at 8am. Sea world rep is only there until noon daily to help with any perks for staying at resort and transportation only offered until a little after noon with unknown pick up times therefore never got to use. The pool and hot tub close at ten so if you go to SeaWorld and stay until they close good luck getting back in time to use them. Thank goodness I didn’t have to park a vehicle there it costs $27 a day! The room itself was okay besides a dead bug/beetle on the kitchen floor.

6/10

Pleasant

02 Aug 2026

juan

Dear Marriott Customer Care,
I hope this message finds you well.
I am writing to share my disappointment regarding our recent stay at your property. My family and I chose Marriott because of the trust we have always placed in your brand and the consistently high standards we have come to expect. Unfortunately, this stay fell far short of those expectations.
From the moment we settled into our room, we encountered several issues that significantly impacted our comfort and overall experience.
The most disruptive issue was a flashing red light inside the room that blinked continuously throughout the entire night. It made it nearly impossible for any of us to get a proper night's sleep. A comfortable and restful stay is one of the main reasons guests choose Marriott, and unfortunately, that was not our experience.
In addition, the air conditioning only worked properly in one section of our suite. The suite consisted of a living area with two separate bedrooms, but the airflow reached only one of them. The smaller bedroom remained extremely hot throughout the night, making it very uncomfortable for anyone sleeping there.
We were also surprised by the condition of the sofa bed, which was advertised as an additional sleeping option. Unfortunately, it was in such poor condition that it was clearly not suitable for anyone to sleep on. We do not believe it should be offered as a usable bed in its current state.
Another maintenance issue was the bathroom door, which was misaligned and w

10/10

Exceptional

01 Aug 2026

adamo

Breakfast, is only eggs, and mire eggs, they dont have chesse, ham,, beacon

2/10

Poor

01 Aug 2026

Denis

We booked a Family Suite specifically because both the advertisement and our booking confirmation stated that it included a full kitchen. On arrival, we discovered the room only had a kitchenette, with no oven, minimal storage space, and only a limited selection of utensils. This was clearly not what had been advertised.
When we raised the issue with reception, we were told that only the two-bedroom apartments have ovens. If this is the case, the property's advertisement and booking information should clearly state this, rather than describing the Family Suite as having a full kitchen.

Unfortunately, we had already purchased groceries before arriving, including food that required an oven, based on the facilities that had been advertised. This caused significant inconvenience and unnecessary expense. Although the hotel offered to cancel our booking, they still expected us to pay for the first night's accommodation despite the room not matching the advertised description.

With no practical alternative that evening, we stayed for one night before moving to another hotel that met our needs. Overall, this was a very disappointing experience. Accurate advertising is essential so that guests can make informed booking decisions, and we hope the property updates its listing to ensure future guests are not similarly misled.

10/10

Exceptional

31 Jul 2026

Taquaysha

I loved everything about my stay. It was an easy check-in process, and the staff were so respectful and helpful. The room was a very nice and well cleaned.

10/10

Exceptional

31 Jul 2026

Christine

Staff very helpful

6/10

Pleasant

31 Jul 2026

Nesly

Extremely long line for breakfast like a free foods event, hidden costs for parking, and PROPERTY NEEDS A TOTAL REHABILITATION

6/10

Pleasant

31 Jul 2026

Shannon

Our family stayed 5 nights, our room was not refreshed/cleaned our entire stay. The cost of parking seemed a bit expensive. Pool and Hot Tub were very nice. Did not use the restaurant. The breakfast buffet had a long line every morning, the choices were nice but most every morning the lack of food was high. It was very congested at the toast and coffee area.

4/10

Poor

30 Jul 2026

Lauren

I will never stay at a Marriott again. Going back to Hilton. Room service did not come once to make our beds or clean up. They knocked on our doors at 9am while we were getting ready or sleeping and asked if we needed room service. I said not now but please come back. No one ever came back out of the 4 nights we were there. I had to send my child for trash bags and towels. We had 5 people in the room. Overflowing trash and dirty towels. Hilton comes in while we are gone, makes the beds, will tidy up and change the trash. The breakfast was horrible, waffle maker not working, hard French toast sticks. I was not impressed at all with this hotel or staff. Not a good place to stay.

10/10

Exceptional

30 Jul 2026

miguel

cleaness

10/10

Exceptional

30 Jul 2026

Yahsari

Great room, spacious, and clean. Nice free breakfasts.

10/10

Exceptional

29 Jul 2026

Crystal

Rooms were clean and spacious; great for family/kids we traveled with. Pool/hot tub were great! Grounds were well kept with nice basketball court. Wifi was fairly slow, but tolerable. Note it is $27 a night to park; we did not realize this so prepare to include that in your budget. Morning breakfast was fantastic, but fairly long lines so get there early. Recommend moving the waffle station to another location, as it impeded the traffic of the regular buffet line. Excellent distance from Sea World; shuttle is provided but small and can only accommodate a small number of people at a time so do plan accordingly and give yourself enough time in case it is at capacity. Overall, staff were very helpful, the facility was nice and we would definitely not mind staying there again!

10/10

Exceptional

29 Jul 2026

Larissa

Clean rooms, great friendly staff, breakfast used be be way better, limited fruits, somedays no fruit or pancakes/waffles at all, wish breakfast was until at least 10am, its very crowded with the limited hours, and parking is very expensive especially if you’re staying longer. But we still enjoyed it. Not sure we will come back, we always come to residence inn when we go to Orlando, maybe its time to try another.

10/10

Exceptional

29 Jul 2026

Carmen

La estadia fue muy agradable todo limpio el desayuno perfecto para mi y mis hijos les fascino el desayuno ,
La unica observacion me hubiera gustado q la piscina cerrrara mas tarde.
Gracias

10/10

Exceptional

29 Jul 2026

Giuseppe

Our stay was great. Helpful and courteous staff. Breakfast buffet was good but a bit chaotic. The almost $30 a day parking is the only downer to this property.

10/10

Exceptional

27 Jul 2026

Daniel

Todo estuvo muy bien, todo muy limpio, el desayuno agradable, las camas y sábanas en perfecto estado, todo bien para nosotros

10/10

Exceptional

26 Jul 2026

Michaela

I enjoyed my stay here. Breakfast was great, the staff were helpful and the room was very comfortable. Especially the beds. The bathroom were nice and I liked how the shower and sink were divided for multiple people to use.

6/10

Pleasant

26 Jul 2026

Sarah

It was convenient since seaworld was right around the corner but the facility needs some updating. Our bathroom was a dirty, the pool was also dirty, and the exit door by our room the handle was missing meaning anybody can easily have access to the hotel. Overall it wasnt a bad stay.

10/10

Exceptional

26 Jul 2026

Cheryle

Clean rooms, great breakfast, staff very friendly, location close to lots of places, free shuttle to the different parks

4/10

Poor

26 Jul 2026

Lorena

Unfortunately, our stay had several issues that impacted our overall experience.

The biggest problem was the speakers that were left on all night directly outside our window. We notified staff, and they assured us security would resolve the issue, but nothing changed. As a result, we lost an entire night of sleep.

Breakfast was also extremely overcrowded, and the setup was inefficient. Guests had to stand in three separate lines—one for food, one for drinks, and another for toast. Staff struggled to keep items stocked, and it would make much more sense to open the second serving line (currently used for oatmeal and a few other items) for additional breakfast foods to help the flow and reduce wait times.

The laundry room was another disappointment. The trash bins were overflowing, with garbage bags piled around the room, making the area feel unclean and poorly maintained.

Finally, housekeeping only services the rooms every other day, and they begin knocking around 9:00 a.m. If you’re hoping to sleep in while on vacation, expect to be interrupted early in the morning.

Overall, there are some areas that could be improved to provide guests with a much better experience.

8/10

Excellent

25 Jul 2026

Amanda

It was a fun stay… very nice rooms… and great breakfast..

8/10

Excellent

24 Jul 2026

YANISLEY

The pressure of the water for the shower was very poor. They should check that room. Parking is very expensive. That is how much they charge for valet in other hotel.
Good breakfast, that is really nice detail.

10/10

Exceptional

23 Jul 2026

Donald

Great location. Very clean room and great staff.

8/10

Excellent

23 Jul 2026

James L

!

6/10

Pleasant

23 Jul 2026

Erin

Front desk was very short with us at checkin. We were a little confused about separately paying for the parking and he not helpful almost like we were irritating him.
The elevators need to be serviced. All of them shook when arriving on any floor.

10/10

Exceptional

22 Jul 2026

Lesyaine

Lo súper recomiendo 😍

10/10

Exceptional

22 Jul 2026

Randall

Nice and Clean rooms and a reasonable breakfast buffet.

6/10

Pleasant

22 Jul 2026

Rafael

La propiedad está ubicada de manera estratégica para visitar todos los parques, tiene farmacias y centros comerciales muy cerca. Sin embargo, en habitación para 5 personas donde se utiliza el sofá cama, es muy incómodo. El mattress estaba en muy mala condición. Por otra parte, NO incluye el estacionamiento y fue un gasto extra (por 4 días $110).

2/10

Poor

20 Jul 2026

Allyna

False information
Staff wasn’t polite
Shower leakage

Family_with_children

6/10

Pleasant

19 Jul 2026

Min

Service is great, breakfast less than mediocre, and the water throughout the whole hotel smells like sewage and feels very off. Becsuse of the last fact, I would not stay here again.

Partner

10/10

Exceptional

16 Jul 2026

Jose

IT IS MY FAVORITA HOSPEDERIA BUT FIND CHANGE THAT CAN AFFIELD WHAT WAS GOOD SERVICES AND QUALITY AND IS THE KITCHEN SERVICES THAT HAVE PERSONAL SERVICES SERVING FAST AND NOW THE SAME PERSON SERVES AND IS NOT GOOD FOR THE MANAGEMENT OF UTENSILIES FOR HEALTH OF US HOSPEDATES. I want to RETURN TO THE PERSONNEL IN THE CLEANING OF FOURTH AND IN THE KITCHEN. ATTE. SR. MIRANDA

Partner

10/10

Exceptional

16 Jul 2026

Marina

Great for a family vacation! Breakfast was very good satisfied everyone's needs in the morning. Property was clean and well maintained. pool was clean. only downside was the unexpected change that was not listed previously during reservation but changed that parking you had to pay for. for our trip that was over $200 we were not expecting to pay.

Family_with_children

4/10

Poor

15 Jul 2026

Brandon

I was really disappointed. One reason we booked this trip was the convenience to getting to and from SeaWorld. The shuttle service was an hour late taking us and over and hour late picking us up. We were out there waiting in 100 degree heat with small kids. After waiting for over an hour, we just decided to get an uber to take us back. The rooms were clean(ish). They have nice amenities in them. Not a 4 or 5 star at all. They didn’t clean the rooms while we were gone. So we had to ask for new towels and remove the dirty towels. I’m used to much better service from residence inn. Our stay was well below the normal service we get from them.

Family_with_children

8/10

Excellent

14 Jul 2026

Allison

Nice property. Good breakfast with lots of variety. Front desk staff was unclear about parking questions. Comfy rooms.

Family_with_children

8/10

Excellent

12 Jul 2026

marianne

Rooms were nice and clean all necessities for kitchen were there

Family_with_children

10/10

Exceptional

10 Jul 2026

Vikram

Room and the facilities

Family_with_children

10/10

Exceptional

07 Jul 2026

Diane

Delightful hotel and staff. Wonderfully located to true history in Alexandria

Family

10/10

Exceptional

07 Jul 2026

Irene

Excellent peoples

Family_with_children

10/10

Exceptional

06 Jul 2026

Alexi

Our room was exquisitely clean. Breakfast served was awesome. The pool outside was so huge and enjoyable for the kids and parents alike. Highly recommended!

Family_with_children

2/10

Poor

05 Jul 2026

Timothy

Horrible

6/10

Pleasant

05 Jul 2026

ROSALINDA

Pool opens late in the mornings (9 am).
No waffles on Sundays.
French toast sticks stale.
Have to pay for parking.😔

Room was clean. Bed was comfortable.

Family_with_children

10/10

Exceptional

05 Jul 2026

Victoria

100% recommend I will be staying there in the future

Family_with_children

6/10

Pleasant

03 Jul 2026

Casie

The overall stay was worth it for the price and location. The breakfast was great . The room could have been cleaner upon arrival.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Jossie

Did not like that you could not self serve your breakfast and they only served waffles on Mondays and Tuesdays, which was not stated before bookingand the kids were disappointed

Family_with_children

8/10

Excellent

02 Jul 2026

Thanh

Everything was good except the sofa bed needs to go. It’s sinking down so bad. You couldn’t sit comfortably how can you sleep in it! It definitely needs to change immediately.

Family

10/10

Exceptional

30 Jun 2026

Erin

Very nice hotel. The breakfast is great!

Family_with_children

10/10

Exceptional

28 Jun 2026

maria natalia

We are surprised with the very VERY nice hotel for the price we got. Its absolutely clean, convenient, friendly staff , convenient location, comfortable beds. Highly recommend!!

Family_with_children

10/10

Exceptional

27 Jun 2026

Michele Jacquelyne

Our room was amazing, very clean and very neat. The breakfast was amazing. Better and less crowded when they first open. The outdoor pool is incredible! We loved it and the bar and grill was perfect! I’m definitely coming back

Family_with_children

10/10

Exceptional

27 Jun 2026

Akwugyuabe

Breakfast was amazing!

Family_with_children

10/10

Exceptional

25 Jun 2026

Laurie

We enjoyed our stay here. The property does need some updating but they keep it clean and they have a good breakfast, nice pool and hot tub. We enjoyed staying here.

Partner

10/10

Exceptional

24 Jun 2026

Paula

Traveled alone for a convention! It’s was great. Not 5 star but it was doable. Pool was decent and room was spacious and clean. Had a kitchen so was great. I had my groceries delivered. Worked out fantastic!
I Uber to the Orlando convention center, which was about 8 to 10 minutes with traffic.

Self

10/10

Exceptional

21 Jun 2026

Armen

11 am check out.

Partner

10/10

Exceptional

18 Jun 2026

Raywattie

Amazing

Family

10/10

Exceptional

16 Jun 2026

Bernadette

This hotel

10/10

Exceptional

16 Jun 2026

Tina

It was clean and had free breakfast

Partner

10/10

Exceptional

16 Jun 2026

Kasey

Great place to stay

Family_with_children

6/10

Pleasant

14 Jun 2026

Kristi

We always look for resident Inn hotels. The layout is great and you have everything you need in the room. However, this was our first time staying at the residence Inn, Orlando SeaWorld and to be honest, we will not be returning to this hotel. Since it was affiliated with SeaWorld, there were perks that we did not know about. You would think when you’re greeted by the front desk staff and they ask you if it’s for business or pleasure and you say pleasure they may inquire more information. I am sure at least 50% of the people staying at this hotel are going to SeaWorld. This was our first time staying at this hotel so we had no idea what the perks were & if there were any. I think the front desk staff should be more engaged with their customers and ask a few more questions, especially if they plan on going to Seaworld.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Steve

The pool was great, the breakfast was awesome

10/10

Exceptional

14 Jun 2026

Tameka

We had a great stay here, the pool was really nice!! The breakfast was great. We'll definitely be back.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

RAYMOND

The staff are very friendly and accommodating. The rooms are neat and clean. The location is near everything you need.

Family_with_children

8/10

Excellent

10 Jun 2026

Maximilian

Great service with a friendly smile throughout the property, easy to access parking area

Partner

6/10

Pleasant

10 Jun 2026

KHALED

Breakfast was fresh and well served.
Amenities and pool are clean.
Room service didn't show up for 4 nights without warning or explanation.
Unexpected additional payment ($30/day) for parking.

Family_with_children

8/10

Excellent

07 Jun 2026

Jeremy

Nice

Family_with_children

6/10

Pleasant

07 Jun 2026

MARC

We recently stayed here during our Orlando vacation and overall had a good experience.

The hotel was clean, and the room size was adequate for our family’s needs. The breakfast was okay, nothing extraordinary, but it got the job done. One thing we noticed was that the breakfast area seemed very closely managed by staff. Also, cash tips were not accepted, which felt a little awkward since we wanted to show appreciation for good service.

The pool was a highlight for our family. Our kids absolutely loved it, and it was a great way to relax after long days exploring Orlando.

There were a few inconveniences. The ice machine was quite a walk from our room, and unfortunately, our microwave did not work during our stay, which was frustrating when traveling with children.

One of the best parts of our stay was having a bar right in the hotel. Laura, our bartender, was amazing. She has excellent hospitality skills, communicates wonderfully with guests, and made us feel welcome every time we stopped by. She truly stood out and helped make our stay more enjoyable.

Overall, a clean and family friendly hotel with a great pool and exceptional bar service, though there are a few maintenance and convenience issues that could be improved.

Family_with_children

10/10

Exceptional

06 Jun 2026

Nitin

Nice place to stay

Family_with_children

10/10

Exceptional

06 Jun 2026

Sherrie

Amazing place the staff was awesome and very helpful and the rooms are super clean

Family_with_children

8/10

Excellent

04 Jun 2026

Nabil

Clean room

Family_with_children

2/10

Poor

03 Jun 2026

Jason

The place is fine, but because they do not CLEARLY incorporate the cost of parking into the total cost, I can only give them on star.

Partner

4/10

Poor

02 Jun 2026

Ruth

The stay was ok but they forgot to tell you that you must pay $27 a day just to park and it’s always an 3rd party and there’s no public parking no where.

Self

10/10

Exceptional

01 Jun 2026

Maria

Clean, very nice

Self

10/10

Exceptional

01 Jun 2026

Velicia

It was mines and my husband first time here and overall it was wonderful very clean staff was nice and friendly. Will definitely come back

Partner

10/10

Exceptional

31 May 2026

Nancy

Everything was great. I just don’t like that the parking is not included

Family

10/10

Exceptional

31 May 2026

Cindi

Close to SeaWorld

Family_with_children

8/10

Excellent

30 May 2026

Jennifer

We enjoyed our stay overall. The staff were extremely pleasant and that was so important to us. We even received a free upgrade to a bigger room. We didn't even ask but it was offered. The hotel was clean, the breakfast was very good. A ton of selection. My only complaints were the beds were not very comfortable. The hotel was not within walking distance to Sea World as stated online at Expedia. The \" free shuttle\" you had to book and it only came a couple times a day. So we opted to take an uber. The night we came, supposedly the kitchen had issues at their outdoor bar and grill and we also had to order out. Overall, the hotel was worth staying at. The pool area was nice. We would use again if we were in the area.

Family

10/10

Exceptional

30 May 2026

Odell

Everything

Family_with_children

6/10

Pleasant

29 May 2026

Fabiano

Our stay was pleasant, and the staff was very helpful. However, we did experience a few issues that we would like to point out.
The bathtub faucet was loose and not properly secured, which caused it to come off while we were taking a shower.
The hotel hallways are somewhat narrow and dark, especially on the upper floors, which was one of the reasons we chose to move to a ground-floor room.
On the day we had breakfast, the waffle machines were not working.

Family_with_children

10/10

Exceptional

29 May 2026

Jon

Habitaciones espaciosas y bien equipadas, con cocina funcional, nevera, lava platos y horno de microondas. El edificio tiene una lavandería automática que funciona muy bien con tarjetas de crédito -- el jabón y suavizante puede comprarse en la tiensa del hotel. Personal atento y amable, especialmente Sharon. La tienda tiene lo básico, pero de quedarse en el hotel varios días, es necesario ir a un supermercado. No hay restaurante, sino una deli con opciones limitadas y con horario de oficina (o un poco más extenso en la tarde). El bar abre de 4 a 10 pm, con algunas posibilidades de comidas sencillas. Se puede sobrevivir perfectamente con lo que ofrece el lugar, pero dado que las habitaciones tienen cocinas equipadas, se puede aprovechar para comer mejor, más saludable y a menor costo.

Self

10/10

Exceptional

28 May 2026

Velma

We liked the location and everything in general

Friends_and_family Family

10/10

Exceptional

28 May 2026

Odell

Loved everything

Family_with_children

8/10

Excellent

27 May 2026

Trudy

Parking way too expensive!!!

Friends_and_family Family

8/10

Excellent

27 May 2026

Chandrika

Mostly everything is OK. I just didn’t like the breakfast. I think it should have been a wider variety and the pools is kinda dirty but I get it because they were outside pools but we enjoyed our stay. Thanks for a nice hospitality.

Family_with_children

10/10

Exceptional

26 May 2026

Cindi

Clean and close by SeaWorld. The shuttle service was non-existent so don’t rely on it. We wound up walking the mile to get back to the hotel since it never showed up and we had a toddler with a stroller with no car seat. That’s why the taxi and uber were not an option.

Family_with_children

8/10

Excellent

26 May 2026

MARTIN

Nice property to stay at if you are visiting Sea World.

Family_with_children

10/10

Exceptional

25 May 2026

Karen

For a last minute trip it was the best choice to stay here! Great and helpful staff. Room was clean and well maintained. Had all the necessary items! Would stay here again!

Friends_and_family Family

10/10

Exceptional

25 May 2026

Margaret

The rooms were clean and well kept. The breakfast was delicious and hot each morning.

Family_with_children

10/10

Exceptional

23 May 2026

Clayton Lamont

Everything is good.