Name: Hilton Garden Inn Orlando at SeaWorld
Address: 6850 Westwood Boulevard, Orlando, 32821, US

8/10

Excellent

24 Jul 2026

william

Being a hilton honors member apparently doesn't mean anything with the staff here. All others hiltons they offer bottle water and occasionally a free breakfast. This place diddly squat. While the hotel is awesome the staff leaves a bad taste in your mouth.

2/10

Poor

22 Jul 2026

Emily

I visited this hotel for 2 nights while my mom was having surgery at a nearby hospital. I was just looking for a clean bed and a quiet room. The first room, number 412, is a hazard. The room itself is clean, but I opened the door to the bathroom and it reeked of mold. I don’t say that lightly. I’ve lived in Florida most of my life and as a professional property manager, I know the difference between a slight mildew smell that’s normal, and something potentially dangerous. Thankfully, they allowed me to check into another room in the morning, room 711. This room also had a very strong mold smell in the bathroom, but it was not nearly as horrible as the previous room so I kept the door shut and completed my stay. Room 412 needs to be removed from service immediately and remediation started.

6/10

Pleasant

22 Jul 2026

Tammy

Hotel is a bit outdated and rooms could use a deep cleaning. Front desk staff was neither friendly or helpful. During check in, waited 10 min while staff took a call and did not acknowledge us. No apology. Asked about Seaworld shuttle and was directed to a sign on the desk. Not a good first impression. If you book this hotel because it has a shuttle, may want to reconsider. Shuttle did not show one morning during posted time. After several of us waited 15 min; we opted to walk instead. The prior night after a long hot day at Seaworld, we decided to take 9:30 PM shuttle back to hotel. There was NO air conditioning on bus and it was stifling. Windows cracked a few inches. Hilton was the last stop so sat on bus 40 min. Even worse driver apparently took a break on stop before ours and only said I’ll be back and exited bus. He returned 10 minutes later. We left bus and waited outside for him to return as it was unbearable in heat. Overall you get what you pay for, we won’t stay here again. If you don’t mind walking, Seaworld is about a 15-20 min walk.

4/10

Poor

22 Jul 2026

Stephanie

The check in was fast. The mattress was old and lumpy. The jacuzzi was broke. The breakfast was an upcharge, and okay at best.

10/10

Exceptional

20 Jul 2026

sharon

This is an older property, but it is very clean. The staff is excellent. Very willing to help. So close to Seaworld. We had 2 rooms both were great. Thanks for a great stay!

Family

10/10

Exceptional

20 Jul 2026

Odhay

Perfect for families

Family_with_children

10/10

Exceptional

20 Jul 2026

Matthew

My wife and I checked in about 9pm ish on a Saturday night after spending the day at Universal. Its location is quite good! Not too far from Universal, Walmart, Disney, Chick-Fil-A, etc.

The checkin process was easy, and the room was absolutely fantastic! When we walked in, the TV welcomed us by name and we had so much space!

Cons:
The shower was a bit finnicky and kept going really cold all of a sudden.
The $15/night parking charge is quite extortionate considering you are already paying to stay there, but it is what it is.

6/10

Pleasant

19 Jul 2026

gisely

The mananger its no so simpatic. Not help so much

10/10

Exceptional

19 Jul 2026

rebeca

Great hotel walking distance from sea world and not far from universal. Breakfast was great staff are fantastic!

Self

4/10

Poor

15 Jul 2026

Kymarie

I would not go back to that hotel. The front desk person didn’t look like she liked her job, I had a clogged toilet and the ac didn’t function properly. Maybe my expectations were too high.

Business

8/10

Excellent

15 Jul 2026

Matthew

Staff were super helpful and room and amenities were all great. My only concern is that I wish breakfast was complimentary. Having said that the food was very good just wish it was included with the stay.

Self

10/10

Exceptional

13 Jul 2026

Jaehee

Clean and very nice stuffs…
Wouldn’t be perfect if Breakfast was included

4/10

Poor

13 Jul 2026

Francisco Javier

Poor hotel.

Room serive service was very poor. Alternate days room service was incomplete, and wasn't daily. One day the beds were donde, but they did not left clean towels, other day they left clean towels, but did not make the beds.

The washbasin or handwashin in the bathroom was plugged and did not drain appropriately. The shower was dripping constantly.

All was reported and nothing happened. We were a big group and everybody was pretty disappointed.

The lobby is small and the bar as well.

Very few employees for room service and maintanance.

Goods:
The check-in service was fantastic. Most of the customer service emplyees were great.

The gym is good.

The pool is OK.

In general, I give 2 stars. The price was not cheap either.

10/10

Exceptional

12 Jul 2026

Lakecia

The staff was amazing and the property was beautiful and convenient.

10/10

Exceptional

12 Jul 2026

Tom

Good stuff all around.

Partner

10/10

Exceptional

10 Jul 2026

sabrina

The hotel was super close to sea world which is why we stàyed there. Pretty nice hotel for a good price. Just a heads up there is a $15 night parking fee.

Partner

10/10

Exceptional

09 Jul 2026

Phyllis

I love this location! The rooms are very clean, the breakfast is great, and it's near everything!

Partner

8/10

Excellent

09 Jul 2026

Dennis

Excellent hotel right in the shadows of the gigantic Marriot Ressiance. Clean comfort rooms. Very quiet property, well maintained.

Self

10/10

Exceptional

07 Jul 2026

Karla

Would be great to provide additional times to shuttle over to SeaWorld. Especially, for those who join late in the afternoon when checking in.

Family

10/10

Exceptional

07 Jul 2026

Megan

My family like there....... no more reason needed to give 5 stars

Family_with_children

10/10

Exceptional

05 Jul 2026

Erick

Great location and staff.

10/10

Exceptional

05 Jul 2026

Terrence

Clean room staff friendly

Self

6/10

Pleasant

05 Jul 2026

Terrance

AC smell needs cleaning tub and sink didn’t drain shower hard to shut off no pen and paper to write on disappointment with hilton

Self

10/10

Exceptional

03 Jul 2026

Michael

Great stay! Very clean and close to everything!

8/10

Excellent

03 Jul 2026

Neil

Great location to sea world. Had everything you would need for a nice night's stay.

Family_with_children

10/10

Exceptional

03 Jul 2026

Joseph

I really enjoyed my stay at Hilton Garden Inn Orlando at SeaWorld. The location was perfect close to SeaWorld, restaurants, and everything we needed. What made the biggest difference, though, was the staff. Everyone was genuinely friendly, welcoming, and always happy to help. They made us feel comfortable and appreciated throughout our stay. The room was clean, the atmosphere was relaxing, and the overall experience exceeded my expectations. I would definitely stay here again and highly recommend it to anyone visiting Orlando.

10/10

Exceptional

03 Jul 2026

Cary

Great

Family_with_children

10/10

Exceptional

02 Jul 2026

Beatriz

Clean room and excelent service

Family_with_children

10/10

Exceptional

02 Jul 2026

Maria

It was a good stay. However, they charge some beverages to our room that where not order by me. We were not even by the pool. I am glad I stopped and did it in person check out to avoid future headaches. Staff was good.

Family

10/10

Exceptional

02 Jul 2026

Celia

Staff were professional and the room was clean.

Self

10/10

Exceptional

02 Jul 2026

WILLIAM

Front desk staff. Was exceptional friendly. The nice younger front desk Hispanic lady helped me greatly

Family_with_children

10/10

Exceptional

01 Jul 2026

Cody

Some areas needed a little rejuvenation/touch up but the staff was great and the entire place was clean.

Family

6/10

Pleasant

01 Jul 2026

Noemi

The location is great but bed sheets were dirty and stained and it was an ordeal to get them changed. Hairs in the toilet, their cleaning staff is no good.

Partner

10/10

Exceptional

28 Jun 2026

Samantha

The check in is 4pm which is a tab bit later than traditional check-in times! There will be a long line once 4pm strikes of people waiting to check-in. This was a bit discouraging…

Partner

6/10

Pleasant

28 Jun 2026

Gloria

The staff was courteous and professional for the most part. However, the restaurant staff was not!

Also my room had an adjoining room with loose connecting door. This was of concern especially as a woman traveling with teen females. The faucet had a loud leak and the toilet ran if you don’t reset the handle after each flush.

To top it all off, there was a mini roach in the bathroom when my daughter was using the bathroom and large dead one the following day.

Family_with_children

10/10

Exceptional

27 Jun 2026

Philip

It was a pleasantly surprising stay and it was very reasonably priced. The hotel is less than a block from sea world and was very clean and quiet. I will certainly be returning for additional stays.

Family_with_children

10/10

Exceptional

27 Jun 2026

Harold T

Excellent location, staff is very helpful and professional.

Family_with_children

2/10

Poor

22 Jun 2026

Paige

I would not recommend staying at Hilton Garden Inn SeaWorld Orlando.
While already in Orlando with my three children for my daughter's dance competition, I was informed that my confirmed four-night reservation had been canceled due to overbooking. The hotel claimed the third-party booking company should have notified me, yet they had blocked all third-party reservations and refused to honor my booking. I was told I could rebook directly through the hotel for over $100 more per night. I spent nearly four hours trying to resolve the issue, including multiple 40-minute holds. Hilton Corporate attempted to contact the hotel six times without success. Eventually, Corporate secured me a room for one night only, not the four nights originally reserved.
What was especially frustrating was the inconsistency. Another guest who booked after me was transferred to another hotel and accommodated. A guest whose reservation had been mistakenly entered for the wrong month had their reservation corrected and honored. I received no such assistance.I ultimately paid more than my original reservation simply because it was the most practical option with three children and competition luggage. The hotel offered no compensation, no complimentary breakfast, and no effort to make the situation right. Upon arrival, despite three employees being behind the desk, I waited over 10 minutes before being acknowledged.This experience caused unnecessary stress and showed a serious lack of customer service!

Family_with_children

6/10

Pleasant

22 Jun 2026

Noemi

I love the location, as it is walking distance from Sea World. But the linens were dirty and there were hairs floating in the toilet, also tub was leaking. We called the service and the lady tried to do bed. It took at least an hour the whole ordeal, some of , their linens look old and stained. I ended putting the pillow cases myself. It was frustrating that a Hilton had so little maintenance.

Partner

10/10

Exceptional

21 Jun 2026

Bil

Staff is always very friendly and helpful. Rooms are clean. Hotel is well maintained.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Joeann

Everything was great, except if your staying next to a connecting room, you can hear everything.

Family_with_children

10/10

Exceptional

20 Jun 2026

Patricia

Close to Discovery Cove and Universal.

Family

6/10

Pleasant

15 Jun 2026

TIMOTHY

I chose this hotel because it has a bar and restaurant however both were closed on Saturday and Sunday!

Pet

8/10

Excellent

12 Jun 2026

Adriana

Breakfast: more free options (example: coffee and snacks)

10/10

Exceptional

10 Jun 2026

Tarree

This was our second HGI on our FL tour and they were great. The check in was great, person was very friendly and courteous. Pls clean the leaves out of the pool, but other than that it was another amazing Hilton stay

Partner

10/10

Exceptional

08 Jun 2026

Arthez

Property and rooms were very clean. Didn’t like having to pay for breakfast.

Family

10/10

Exceptional

07 Jun 2026

Tiffany

Everything was good

Family_with_children

6/10

Pleasant

05 Jun 2026

ANN

The location of this hotel was good, very close to SeaWorld and they had a free shuttle to get there.
I had a great view of Orlando and got to see the fireworks at Disney from my room on the 8th floor!
My biggest complaint was they didn’t have any umbrellas at the pool! Orlando in June is very hot and sun is strong. Hilton Gardens if you are reading this: PLEASE GET SOME UMBRELLAS FOR THE POOL!
A lot of people are sensitive to the sun
And they want to enjoy lounging by the pool
When they’re on vacation. I don’t think I’ve ever been to a hotel where they didn’t have at least 1 umbrella by the pool.

Business

8/10

Excellent

04 Jun 2026

michael

Clean room

Family_with_children

10/10

Exceptional

02 Jun 2026

Quiesha

We had a wonderful stay at the Hilton Garden Inn near SeaWorld! The hotel was extremely clean, and the staff was friendly and welcoming throughout our visit. Our room was spotless, comfortable, and well-maintained, which made our stay even more enjoyable.

The location was also very convenient, especially for visiting the nearby attractions. Everything felt fresh, organized, and family-friendly. I traveled with my family and felt comfortable and safe during our entire stay.

I would definitely stay here again and highly recommend this hotel to anyone visiting the Orlando area. The cleanliness alone deserves five stars!

Family_with_children

10/10

Exceptional

01 Jun 2026

Monica

Clean room and clean property

Family

8/10

Excellent

01 Jun 2026

Jennifer

Our comforter had blood stains on it. Also the front desk clerk sounded and acted like a robot. Not so friendly… other than those things, it is normally a nice place to stay. I think the location of this hotel is why it is the way it is. Very touristy

Family_with_children

8/10

Excellent

31 May 2026

Cheryl

The only issue was hearing voices/tv from next room although not loud enough to complain

10/10

Exceptional

31 May 2026

Ohanna

Tudo perfeito, desde a recepção até a saída!

Family

6/10

Pleasant

30 May 2026

Rosa

After being here for 3 days, I requested for housekeeping to refresh my room to no avail. No bags, no cups and in other hotels I see there are water bottles in the room for coffee maker but not here. So we’re supposed to purchase our own water to make the coffee that they have in the room.

Partner

10/10

Exceptional

30 May 2026

Danna Michel

Todo fue excelente

Self

8/10

Excellent

30 May 2026

Jerry

Very pleasant stay.

Family

8/10

Excellent

29 May 2026

Pricilla

Curtains were ripped but hotel was great.

Partner

10/10

Exceptional

28 May 2026

David

Very clean and comfortable. Easy check in and check. Nice amenities and very reasonable price. Would definitely stay here again if I ever come back to Orlando

Self

10/10

Exceptional

26 May 2026

Joshua

I really did enjoy the room and the air-condition work amazing. Had a blast there

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Charles

Location was close to amenities.

Partner

10/10

Exceptional

25 May 2026

Patricia

Only stayed for a night but staff was friendly and the entire property was very clean! Will definitely choose this hotel again.

Family_with_children

10/10

Exceptional

25 May 2026

Karlos

If you’re planning to visit SeaWorld, this hotel is an excellent choice.

Self

10/10

Exceptional

24 May 2026

Brian

Excellent just wasn't expecting having to pay to park in the parking lot. Seems a bit to far of a grab..

Partner

10/10

Exceptional

24 May 2026

Angel

Was great and everything was perfect

Family_with_children

2/10

Poor

22 May 2026

Fátima

They have a lot problem in the room.
Ar condicioner not working
Door doesn't open
Staff very rude

Partner

4/10

Poor

22 May 2026

George

The location of this property is fairly good, convenient to most of the attractions and International Drive. That being said access FROM the property is poor. You can only go one way out of this location, and getting anywhere else requires you to make a U-turn into heavy traffic. My reception/check-in was good, and the gentleman who helped me was very pleasant and helpful. The room was clean, HOWEVER, the flaws with the room are numerous. Starting out with simple stuff that can almost be overlooked if you know about it ahead of time, such as a wall-mounted thermostat that does not work (you have to go to the window unit to adjust the temperature), and wall-mounted curtain controls that are supposed to adjust the draperies and the blackouts but don't (again, you have to go to the window to adjust these, not big but when you see controls you expect them to work!). The mattress was incredibly thin and poorly constructed, with springs everywhere, making sleep nearly impossible. Other things to know: guest parking is an additional $25, and breakfast is NOT included (even though it was supposed to be). It costs $20 per person for a continental breakfast, or you can order off the menu. The outdoor pool was nice and had a hot tub, but it is outside, and afternoon storms can ruin a good time. The property has a bar open from 5 to 10 pm. Not being a drinker, I am unsure of the prices. I WILL NOT stay at this property again. Best to you all.

Family_with_children

10/10

Exceptional

22 May 2026

katie

We stayed here and took the 10 to 15 minute walk to sea world. It was perfect

Friends_and_family Family

10/10

Exceptional

22 May 2026

david

Sad that the bar restaurant was not open due to low occupancy for my stay. Not a deal breaker but it was a factor in choosing this hotel. Other than that an excellent stay.

8/10

Excellent

20 May 2026

Cheryl

Refrigerator had a very bad smell on arrival, but a gentleman came and cleaned it resolving that issue. Everyone did a great job.

Self

2/10

Poor

18 May 2026

Adnan

NEVER CHECKED IN WAS GIVEN A ROOM WITH SOMEONE ALREADY INSIDE OF IT CANT BELEIVE THE WAY I WAS TREATED BY ESTHER AT THE FRONT DESK

10/10

Exceptional

18 May 2026

Karlos

I stay at this hotel because it is super convenient when visiting SeaWorld. From the hotel parking lot to the park’s main entrance takes me no more than 15 minutes, and that’s with a very relaxed pace. The hotel itself is clean and the staff members are pretty friendly. If you are planning to visit SeaWorld, and you don’t want to spend an arm and a leg at the Renaissance, this hotel is the top choice.

Self

6/10

Pleasant

18 May 2026

Kyle

Toilet broken flooded room

8/10

Excellent

16 May 2026

Marianne

Great location, we weren't there for the hotel's amenities so I can't speak to that but the staff was excellent, the property is well used but very clean and well appointed. I would definitely stay there again and recommend. Breakfast buffet is a bit pricey but of course optional.

8/10

Excellent

15 May 2026

Karla

Plan to pay for parking fee of $15

Partner

10/10

Exceptional

14 May 2026

Michael

Loved the location- super quick to get to the outlets, the parks, Chick Fil A and the outlet mall! Would stay here again!

8/10

Excellent

13 May 2026

Jennifer

Breakfast buffet was nice. They also had a menu if you wanted something else. The bed was super uncomfortable. Property was xlean and most staff was helpful. The waitress seemed overwhelmed alone. We walked across the street to seafood. Id stay here again

Family_with_children

10/10

Exceptional

11 May 2026

Edney

I had 2 rooms and one them the sheets were definitely not changed. However we asked in the front desk and the issue was solved rapidly and they were all really professional and kind.

Family_with_children

10/10

Exceptional

10 May 2026

Juan Carlos

Didn't try the hotel's food

Friends_and_family Family

10/10

Exceptional

10 May 2026

Bernardo

Un bonito lugar y muy buena atención y rápida la atención también

2/10

Poor

09 May 2026

Sushil

Rude staff and dirty room

Self

8/10

Excellent

09 May 2026

Beth

Did not visit the bar. The pool was not heated but amenities were good, hotel was very clean. Staff were super helpful and amazing.

10/10

Exceptional

08 May 2026

Myra

Very nice & large rooms! One of the best places! Beds could be upgraded but still nice!

4/10

Poor

30 Apr 2026

Julie

Very basic hotel. No shuttles anywhere, not even airport or Disney. Same old drinking water in lobby with moldy lemons for days. Small pool in parking lot area out front. Overall very disappointing for a Hilton!

4/10

Poor

30 Apr 2026

Tatyana

The staff was great and polite. However, the hotel itself felt like a Hilton brand with a motel 6 vibe. The hotel looked and felt dated. The room wasn’t 100% clean because I found some hairs that did not belong to me. The shower never got hot and the tub was dirty with black stains. For the purposes that we needed it for to hit the theme parks, come back and sleep, and leave the next morning it was fine. I don’t think we will be staying there again.

Partner

6/10

Pleasant

29 Apr 2026

James

No pool towels. Hallway ac broken. Mentioned it to staff that hallway thermostat was set to 65 but was 85 in there. Nothing ever changed. Food downstairs smelled like old grease and the vibe was very blah. Could use some music or just decorate. Felt like a conference destination not a stay for the parks. 15 min walk to sea world. Closer hotels available if thats your reason for staying.

Partner

8/10

Excellent

27 Apr 2026

Charles

The hotel was conveniently located, the room was clean. Biggest complaint is the AC did not work very well resulting in a stuffy, humid room. The front desk staff seemed uninterested in being helpful and moving through the motions.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Kelly

Clean and friendly staff

10/10

Exceptional

26 Apr 2026

Enrique

Good

Family_with_children

8/10

Excellent

14 Apr 2026

Cerise

Convenient breakfast options with many complimentary drink options. Pool area was very relaxing and welcoming!

Friends

10/10

Exceptional

12 Apr 2026

Billy

This is the best place to stay in orlando.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Ashley

It was nice and clean, everyone was nice

6/10

Pleasant

10 Apr 2026

Leslie

The desk clerk insulted me, having a nerve to ask me for $200 dollars cash, instead of stating that a credit card was needed to place a $100 hold per room for possible incidentals. Why would I give him my cash to hold instead of a card. When it’s just to place a hold which is not going to be charged to the card anyway.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Tanya

Free hot coffee was enjoyed sitting by the pool in the sun every morning. There is pay breakfast. Staff were welcoming and hotel is clean comfortable and safe! Close to many destinations but far enough to be out of the chaos.

Family

10/10

Exceptional

10 Apr 2026

Dashanda

Affordable, close to attractions, friendly staff!

Self

8/10

Excellent

09 Apr 2026

James

The waitress in the breakfast room was not prompt with the service. Needs improvement.