Disney's Old Key West Resort

United States , Orlando Area - Florida - FL
ORLANDO, 1510 North Cove Road
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75 reviews shown

10/10

Exceptional

05 Dec 2025

Lori

Very large, clean one bedroom.

Leisure Family

10/10

Exceptional

07 Aug 2022

Ricardo

Old key west is a great place to stay. The rooms are spacious clean and modern. The pool is clean. I would recommend.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Mar 2022

Joshua

Beach away from ocean

Amazing beach filled

Friends_and_family Family

10/10

Exceptional

06 Dec 2021

Lynnae

Beautiful resort with lots of amenities!

Leisure Family

8/10

Excellent

03 Sep 2021

Kristen

The room was very clean. However, just like all of the Disney resorts, the walls are paper thin. Thankfully our neighbors were pretty quiet, but you could hear them do everything, especially flushing the toilets. So for a room that was over $300 a night it was not quiet enough unfortunately. Everything else though was very nice. No other complaints.

Leisure Partner

10/10

Exceptional

29 Aug 2021

Stephanie

We actually arrived earlier than arrived but they were great and let us check in early. Our room was amazing and we didn't want to leave.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2021

Verified traveler

The property had the most excellent service.

Leisure Family

2/10

Poor

19 May 2021

Verified traveler

Bugs in the kitchen swarmed all over my food as soon as i set my plate down on the counter.

Leisure Self

6/10

Pleasant

29 Apr 2021

Verified traveler

A staff handled our check in process was not cheerful while visitor(we) are excited about our resort experience. I used exchange this time. I do not think I would come back this place again.

Leisure Partner

8/10

Excellent

25 Apr 2021

Verified traveler

Loved the buses, the number of stations on the property and cleanliness. Did not like the construction area where our rental car tire picked up 6 contractors staples.

Leisure Family

4/10

Poor

07 Mar 2021

Verified traveler

It was gorgeous, rooms were amazing. Staff was nice other than they calling the police on me for using my drone for 2 minutes and having to deal with the police for hours. Yay

Leisure Family_with_children

8/10

Excellent

23 Nov 2020

Jonathan

Great resort, staff unhappy

Cute resort! He a great time. Staff a little snarky. They removed some services due to COVID, however it wasn’t clear what they were and weren’t doing. And the staff appeared upset when you didn’t understand. Such as, they wouldn’t change linens because of linens. However I reviewed all communication and in room collateral and it didn’t state that anywhere, but they were upset I didn’t know. When I asked for new towels, they brought dirty ones. Again, great time, but sure didn’t communicate little things. Lastly, the charged for parking but didn’t ever once tell me. I don’t mind paying, was just odd that it was again, entirely not communicated.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2020

Pedro

Excellent resort, looking forward to revisiting in the future

Friends_and_family Family

10/10

Exceptional

29 Sep 2019

Madeline

Anniversary

It was an amazing 2 days. We very much enjoyed the resort.

Partner

8/10

Excellent

25 Sep 2019

Verified traveler

spacious great housekeeping several small issues were reported but not taken care of while we were there. Need to replace the kitchenware as to pots and pans which were non stick but all scratched up.

Leisure Family_with_children

10/10

Exceptional

18 Sep 2019

Beautiful property, lovely 1 bedroom villa. Will definitely return

Leisure Family

10/10

Exceptional

11 Aug 2019

Verified traveler

Wonderful as usual. This is a home away from home. 1 bedroom villa is perfect in terms of space and facilities.

Leisure Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Excellent customer service from the checkin to checkout. Any needs/concerns were quickly and efficiently addressed. Spacious rooms and peaceful surroundings. I will definitely be back.

Leisure Family

10/10

Exceptional

23 Jul 2019

Travis

Best family hotel

By far best disney room to stay in for the space and price

Family

10/10

Exceptional

14 Jul 2019

Donna

Disney fun

Love old key west Disney property stayed here many years ago and still just as lovely and always wonderful service fun for kids and adults

Family

8/10

Excellent

16 Jun 2019

Carol

We were upgraded to a Vacation Club Villa (not sure why, but could have been due to our 4 am arrival. We appreciated the extra room! Unfortunately they forgot to clean one of the rooms and bathrooms, making a late night even later.

Family

8/10

Excellent

13 Jun 2019

Verified traveler

The property was very well maintained, greenery was amazing, felt like you were actually in the keys.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2019

Verified traveler

We liked everything. They gave us a preferred room, transportation was great, loved the pool, Olivia’s, Gurgling Suitcase, gift shop, etc. The staff was very friendly and helpful. Loved our trip and will be back. Thank you.

Leisure Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

The property was great in every way. The room was immaculate. The size was enormous and it really felt comfortable.

Leisure Family_with_children

6/10

Pleasant

05 Mar 2019

Eileen

Not Magical

We are Disney Annual Passholders and always wanted to stay at Old Key West. Redeemed a free night from hotels.com to help with the $400/nt price tag. The only positives were Olivia's restaurant and the beauty of the area. The room was well stocked with towels and coffee essentials. Boats took us to Disney Springs and buses took us to the park.
However, the room had a few bugs; if I had to kill one more bug I would consider it an infestation. The room was not ready when we checked in so we didn't get in till after park hours. Then we asked for a 12p check out ( regular check out is at 11a) and were denied. At $400/nt, I didn't think that was a terrible request. The place is mammoth. There are no elevators to go to 2nd floor, and there are no ice machines anywhere in the vicinity of your room. We could either go to the pool area for ice or back up to the front where we checked in. That was at least a me away. When I say mammoth, I'm talking a city. I would not stay here again.

Family

10/10

Exceptional

18 Feb 2019

Verified traveler

Great stay

Very nice hotel in a perfect location for Disney.

Family

10/10

Exceptional

06 Feb 2019

Verified traveler

Everything was excellent, my family and I had a great time.

Leisure Family

10/10

Exceptional

07 Jan 2019

ANA GRACIELA

Confortable villa

Wonderful. Easy check in, confortable villa, beautiful place

Family

10/10

Exceptional

02 Jan 2019

Verified traveler

The property was in excellent condition and the staff were very friendly and helpful.

Leisure Family_with_children

8/10

Excellent

18 Dec 2018

Verified traveler

The resort was very nice and clean. It was a little too spread out for us and wish there was more restaurant choices. We have stayed in quite a few of the other Disney resorts and felt there was more choices at other resorts. That being said - we enjoyed our stay.

Family

8/10

Excellent

17 Dec 2018

Ximeng

Great resort. Timeshare not hotel.

Resort is nice, but know that this is a TIMESHARE aka Disney Vacation Club Property so you are not in a traditional hotel. We were in a 2 bdrm villa and were very far from the main building, where you’ll find check in, ferry to Disney Springs, community center, store and dinning. The bus system gets you from property to Disney parks in about 15-20 minutes. The cafe on property, Olivia’s is very basic...no character breakfast or anything special. The property itself was nicely maintained but lacked the spirit and cheer of being in a large hotel building. The unit itself was spacious and big, 2 bedroom full living dining and kitchen combo with a terrace.

Family

10/10

Exceptional

08 Aug 2018

Verified traveler

Amazing stay as always. Only downfall was the building we were in was very outdated and all the way in the corner.

Partner

10/10

Exceptional

04 Jun 2018

Derek

Our family will return.

First stay. We enjoyed the pool. Kids especially enjoyed the slide. Having games for kids on pool deck was entertaining.

Family

10/10

Exceptional

14 May 2018

Nick

Top quality Disney property!

Parking spots close to your room. Several bus stops throughout property. Clean rooms that make you feel at home. Already booked my next stay!

10/10

Exceptional

26 Apr 2018

Clean, handy, spacious.

Was a great place to stay and super clean would stay there again

10/10

Exceptional

25 Apr 2018

Verified traveler

Best Disney property.

Exceeded all expectations. 1 bedroom villa in back of property. Close to one of the swimming pools and bus transportation to all Disney parks. Parking free in front of unit. This may be a timeshare resort and all units may not be the same. Ours was perfect. Bring your groceries. Full kitchen setup.

10/10

Exceptional

19 Apr 2018

Hwayne

Great value

Room on first floor was good choice. No stairs to contend with. The cleaning staff were very efficient and the room was always clean.

8/10

Excellent

06 Apr 2018

Danielle

Good resort

Overall, a good trip. However, we were surprised that we had to walk up to our third floor suite with our luggage- no elevator! We would have taken the offer of a porter had we known... The Old Key West is an older resort and it shows... the finishes are a bit battered, etc. But it was clean and spacious and just what we needed. Full kitchen with everything we could need.

The transport to and from the parks takes awhile, as you have to wait at a bus stop, and then stop throughout the resort to let passengers on and off. We went during Spring Break which was our only time to go, but which also made it extremely busy.

Family

8/10

Excellent

04 Apr 2018

Debra

Great place to stay with family

This is a great place to stay when with a big group but be careful not to get a room too close to a bus depot because it is too noisy.

10/10

Exceptional

10 Feb 2018

Pat

Great amenities

On a golf course. Quiet and convenient to all attractions.

4/10

Poor

15 Jan 2018

Richard

Great Room and Resort, one small issue

The resort and room were gorgeous! However, when we arrived in the room we found the refrigerator had hair in it and food stuck on the bottom shelf. We called to have them come clean it so we could put our food in it and we were told they were coming and they never showed up. We sat in the room for 2 hours waiting. For Disney standards this was pretty unfathomable and disgusting. I don’t think asking for a clean refrigerator is too much to ask.

10/10

Exceptional

27 Sep 2017

partyof6

The hotel was lovely; the transportation to parks and the springs was slow and spotty.

10/10

Exceptional

04 Sep 2017

Joanna

We loved our stay.

Taking the boat to Disney Springs was relaxing and enjoyable.
The resort facilities and atmosphere were amazing.

Family

10/10

Exceptional

14 Aug 2017

Jeff

Disney World Trip and Resort

This is a nice, quiet, out of the way place to stay for your Disney Vacation. I will stay here again when I go back in 4 years. What I really liked was the amenities that the Villas had to offer. This helps with the Disney expense a lot.

10/10

Exceptional

02 Jul 2017

Tracy

Welcome Home Again!

This is our 25 trip to Disney World, and love to stay here it has a home charm and spacious as they come. See u next year OKW.

8/10

Excellent

20 Jun 2017

Cassandra

The resort is huge. Transportation from your room to the check in hub required the Disney Bus. Very inconvenient. I wouldn't stay here again.

Family

10/10

Exceptional

16 May 2017

Andrew

Lovely resort

Very couzy and accommodating resort. Like being at home!

Family

6/10

Pleasant

24 Apr 2017

Kathy

High end Hotel on Disney property

Have stayed here several times with wonderful experiences; unfortunately this time housekeeping was non- existent.

The floors were dirty, the toilet leaked, no one picked up used towels (we had to call each time we needed fresh towels), no trash pick up. Overall cleanliness was terrible.

If it had been my first stay at this hotel I would never book again!

Fortunately we will not base another stay by this one.

8/10

Excellent

05 Dec 2016

Irina

Nice large rooms.

Very nice resort. Really large rooms. Water taxi was very convenient and takes only 10 minutes to Disney springs. Pools are heated and community room has a lot of entertainments for kids. We enjoyed Old Key West!

10/10

Exceptional

20 Sep 2016

Verified traveler

Very central

Had problems with health excellent help! All staff were very helpful.
Busses good service to all parks.

10/10

Exceptional

06 Jul 2016

Verified traveler

Great place to stay! Grounds were beautiful and transportation to and from the parks was fantastic.

8/10

Excellent

12 Jun 2016

Frank

Not too bad

Nice trip to Disney. Resort was nice. Housekeeping was just so so. Transportation to the parks was a bit of a hassle so we just drove our own car. Pools were very nice, not crowded. Overall a great trip. Not sure if I would choose this resort again though

Family

8/10

Excellent

12 May 2016

Mike

Spacey, Convenient and Comfortable.

We booked a 2 bedroom suite with kitchen and dining room as we had 5 travel It was very clean and quiet located across from a swimming pool. The units stacked 3 high with with parking in the front. The property is huge but the bus service is excellent. Approximately 10 minutes waits to go to any Disney property. You can catch a boat to Disney springs and in the evening it a very nice ride. The restaurant is homey and quite good if you don't have the energy to cook or go to Disney Springs. Disney springs has some good restaurants and some fair. Reserve as early as possible when you can. The staff is all very friendly and work hard to please. The main lobby area has a pool that is quite good for kids on rest days. Had a great time.

8/10

Excellent

21 Apr 2016

Meridith

Great stay at OKW resort! We were in building 32 so our room was just outside of the bus stop that took us to all the parks. We had 5 adults and 2 children in the group - and still had tons of space in our 2-bedroom villa - so much so that my 3 year old nephew thought we had moved into a new house!

Family

10/10

Exceptional

14 Apr 2016

Rachel

Very clean, large rooms and better than anticipated!

6/10

Pleasant

26 Mar 2016

Verified traveler

Overall nice facility, but check in took 40 minutes and didn't get it right... Had to go to guest services 3 more times in and out of park to get things right

8/10

Excellent

07 Mar 2016

Verified traveler

Top notch Disney customer service and cleanliness. Not as luxurious as 4 or 5 star hotels, but worth it to stay on Disney property. Had a really good dining experience at hotel restaurant. Nice pool & amenities as well. Very nice to have Ferry to Disney Springs.

8/10

Excellent

26 Jan 2016

Mohammad

very nice villa

very nice hotel, quit, decent, good service, I was in two bed rooms villa in the ground floor, near the turtle pond station, shuttle were available every 20min. to all Disney parks and to the Disney springs (Disney down town), staff are friendly, generally I recommend this hotel specially to large family's.

10/10

Exceptional

21 Jan 2016

Antonio

Looks like a home

If you intend to spend some days at Disney with the little ones, Old Key West is a very good choice. With big apartments including a full kitchen, washing machine and dryer. With all the basic material that you have at home. Good transportation system in and out of the parks and a great staff.

10/10

Exceptional

18 Jan 2016

Harold

Old Key West the place to be

Great property and experience

Family

2/10

Poor

29 Dec 2015

Raymond

Trip of chaos

This stay was terrible from beginning until the end. They messed up our check-in there are no elevators and my husband is a disabled vet so going up stairs is rough. They had us in an occupied room then argued with my husband about the pin number. Had to haul all of our stuff back down and reload then go back to the front desk which is NO WHERE near the room rough guess about a mile plus away. The room was old and it smelled old. It was clean but was a substandard room for 475 a night. Then on Sunday morning after we had been at the park until closing the night before we had someone pounding on our door at 810am. I opened the door and had housekeeping state aren't you leaving today? Check out is not until 11 or so...needless to say it was terrible and I was very disappointed. We saved to do something special for each other for Christmas..this was not it.

Partner

8/10

Excellent

23 Oct 2015

Verified traveler

Nice

Nice resort. More timeshare area. Room was big and comfortable other than pull out bed.

Family

8/10

Excellent

29 Sep 2015

mary

Love being on Disney property

2 bedroom villa was perfect size. Loved having washer and dryer in room. Multiple pools on site. Great transportation.

10/10

Exceptional

23 Jun 2015

Kathy

Old Key West is a magical experience!

I have stayed at Old Key West in the past and just like this time, it was fantastic. We had a two bedroom, two bath villa that was HUGE, 1,300 sf. There was a king, two queens, a sofa pullout and a very comfy chair bed. Plenty of room. Full kitchen, jetted spa tub, huge closets, washer and dryer. The amenities are typical first rate Disney. The on site restaurant is very southern Florida in atmosphere and food is wonderful. Of course, once you park your car, you never need it again with all the modes of transportation available. The main pool/recreation area is amazing with a huge pool, water slide, tennis courts, corn hole, playground, all complimentary. Free parking, although the lot is usually but you can lark in a villa lot across the street. No resort fee, ever! And the Disney hospitality is super. After check out, I had left two check books in aight stand. I remembered before heading home, returned to the hotel and even though the complex is massive, the cast member and her manager located my items and had them sent to check in and the mgr personally returned them to me. Nowhere else can you find service like this! I highly recommend a magical vacation at this beautiful resort!

Family

10/10

Exceptional

23 Jun 2015

Shelby s.

Perfect for large families!

I just got back from Disney's Old Key West from a 5 night stay in a 2 bedroom villa and it was wonderful. I went with a party of 9, which included 5 adults, 4 children (15, 7, 5, and 19 months old) and we all had enough space. The kitchen had glassware (including some plastic dishes for the kids and wine glasses), utensils, plates, knifes, dishwashing soap, etc. There was also a laundry room inside our villa that had detergent. Our suite also had a high chair (like the ones found in restaurants) and a Graco port-a-crib. The crib also had a fitted sheet which was also nice (most hotels I have stayed at do not have a fitted sheet, but just a regular sheet to wrap around the mattress). We stayed near the hospitality center and were close to the Peninsular bus stop. Old Key West has a few bus stops and a ferry. The pool was great and the the slide was pretty long, which I did not expect. I loved the vibe of the resort and the staff was very helpful. The only downside to the hotel itself was both bathrooms were in each of the bedrooms, which was a little rough for the people who sleep on the pull out sofa and chair, since they have to go into a bedroom to use a bathroom. I thought a separate entrance to the bathroom from the hallway may have been more conducive for guests who sleep in the common area. However, that is the only critique I have of the layout, otherwise, it was perfect.

Family

8/10

Excellent

01 Jun 2015

adams family

Nice hotel rooms need upgrading and very dark

Very good check in staff couldn't have been more friendly and helpful and public areas all look good and clean with great key west theme which we loved however this is not carried through in the rooms which seem dated and very dark and not the cleanest I've stayed in the location was perfect for us as we could walk to Disney springs down the nature trail in the daytime and the boat ride is lovely in the evenings but one of the boat staff were very rude to my mother in law on her ecv the pools are lovely and well kept as are the grounds we would stay here again but only after rooms are renovated because for the price you pay id expect much more especially from Disney

10/10

Exceptional

24 May 2015

Andrea

High standard

Top class property. Our two bed villa overlooking the lake was superb.

10/10

Exceptional

22 May 2015

Carol

Old Key West your home away from home

One girl from Mission Viejo went well out of her way to help us locate boxes for us and also give advice on activities. She couldn't have done more. The villa was perfect for us especially the large open living room kitchen area . We came together to celebrate my son's graduation from med school and had the grandkids with us. They enjoyed it and we all loved it. We enjoyed the boat ride and the pool and were impressed with the attentive lifeguards and lifejackets for the little ones. The slide captured their attention as well. It was wonderful!

Family

4/10

Poor

29 Apr 2015

John G.

Family Trip

The room was about a mile from the hospitality area. We have a 3 year old and there was not sidewalk in our area so we had to walk through a parking lot to get to the bus stop to get to the hospitality area. We paid too much to be too far away to enjoy the hotel.

Family

10/10

Exceptional

25 Mar 2015

Steve

Typically high Disney standards.

Like most Disney resorts on the pricey side but well worth it for the high standards of service and the quality of the property. Our 2 bed villa was spacious and comfortable, hotel facilities were excellent, clean and well maintained, staff were friendly and helpful. Small touches like free parking at theme parks were nice.

Family

6/10

Pleasant

01 Jan 2015

Callie

Too large to be restful!

We stayed in a delux studio, 2 adults, 2 kids, 9 and 11. The room was big and cozy, however it is starting to show its age. We have stayed at nearly every Disney resort, the theme is great, but the shear size of the resort is TOO much. Since this is a Disney Vacation resort, it is not set up for daily visits, for example for breakfast, to the main building. If you are planning to cook/eat in your rooms this is fine. But if you want a more luxury vacation where you don't cook, this is not the place for you. The food at Olivia's Cafe was great, just too hard to get too. Everything takes an exta 10-25 minute walk, even to the bus stops! We were already so exhausted from the parks, we didn't need to walk a mile to and from the busses or the extra 20+ min wait on the buses(usually only 15 at other resorts). We have never been quite so tired. We won't be staying here again, unless we change our requirements of a restful stay.

Family

10/10

Exceptional

01 Dec 2014

Mark

Thanksgiving at Disney World

We had a two bedroom villa and it was absolutely fantastic. Lots of room for all of us - 4 adults and 2 children. We will definitely do this again when going to Disney.

Family

8/10

Excellent

22 Nov 2014

super mommy lm

Fantastic vacation

We stayed in the two bedroom villa and was very comfortable. Nice room and close to bus top.

Family

8/10

Excellent

06 Nov 2014

I Luv Florida