Name: Silver Lake Resort
Address: 7751 Black Lake Road, Kissimmee, 34747, US

4/10

Poor

19 Jul 2026

LADONYA

Our room was dusty and toilet barely flushed but, the biggest issue of them all was the broken bed!!! I sat on the end of the right side of the bed (on the side my husband slept on)and it felt like it collapsed. I sat in the middle and left side end of the bed and same thing happened. That caused us to uncomfortably sleep (barely) in slump downward angle (Like we were sinking) Unfortunately, we just dealt with it but, we regret not asking for another room... But, I'm pretty sure management knew about that raggedy bed! We're never staying here again!

Partner

8/10

Excellent

19 Jul 2026

Gregory

The location is very convenient to shopping and dining.

Family

10/10

Exceptional

19 Jul 2026

Renaldo

Las instalaciones del hotel son muy buenas, la limpieza en las habitaciones excelente, el personal muy amable y el servicio y la comida en el area de la piscina estaba muy bien en resumen fue una corta estancia pero muy placentera sin duda volveria a visitarlo

Family_with_children

6/10

Pleasant

19 Jul 2026

Janise

Staff was friendly in person, trying to get someone to pick up the front desk phone was horrible. Rooms were clean but having to walk out to throw my own trash away was a NO for me. What housekeeping here for (nothing) The pull out bed was horrible horrible horrible. I wouldn't recommend This villa nor would I come back. The only thing that I enjoyed was the food next to pool area.

Family

10/10

Exceptional

19 Jul 2026

Jennifer

Staff was very nice and place was very accommodating although someone next door had a dog that was whining & barking most of the night but other than that? Everything was nice.

Family_with_children

6/10

Pleasant

19 Jul 2026

Mark

The mattress was one of the worst I’ve ever slept on—I sank into it like it was decades old. My room had no cups, and although the front desk sent some up, it took two trips just to get more than one. Housekeeping never cleaned the room during my stay. That said, the front‑desk staff were consistently pleasant and helpful, and the small restaurant was run by equally friendly people; the steak‑and‑egg burrito is worth trying. Overall, the price was reasonable, but the basics definitely need improvement.

Self

4/10

Poor

17 Jul 2026

Angie

Here for a vacation package conference, I would not use this place to try to sell vacation packages. We had crumbs in the bed and on the floor when we checked in. Security latch was broken when we arrived, asked them to contact me so I could be present when they fixed it. They never called and came without us being here.
1. I pay for privacy.
2. Maintenance claims to have spoken to someone when they went to fix the latch. I don’t know who the heck that was because my entire party was with me. LIARS! No integrity!!

We tried to check in early after traveling 16 hours to get there, they couldn't make that happen in a five hour time span. We actually weren’t able to get a room until after the check in time!

*The nicest thing is avoiding the main drag to get to Disney locations by using exit other than the main entrance.

Desk staff are friendly. However, notes in the computers are not working as a means of communication because there have been too many incidents for things not to run smoother.

Family_with_children

10/10

Exceptional

17 Jul 2026

Nancy

It was nice after a long day to be able to eat at the pool restaurant. Room was nice and large, beds and living room furniture were very comfortable.

Family

10/10

Exceptional

17 Jul 2026

Michel

Awesome

Family_with_children

8/10

Excellent

17 Jul 2026

Jordan

The place was amazing but it just had a weird smell in the rooms

Partner

10/10

Exceptional

16 Jul 2026

Chiquita

The 2 bedroom villas were nice with a peaceful view. The property was very clean and spacious.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Kelli

Everything was perfect!

Family

10/10

Exceptional

15 Jul 2026

Ashley

It was nice and and clean , loved the pool I would love to stay again here it close to everything and the theme parks

Partner

6/10

Pleasant

12 Jul 2026

Angelle

Ground level. Balcony was tiny to tiny to sit on and woods come up to it. The room had ants. Furniture was old. No plug access near beds for electronics. Bathroom was old. Toilet paper roll was far from toilet closer to shower. Had coffee in room but cups were too high to reach. Tv was very small. Tried calling office but no answer. AC vents were very dirty.
On check in and check out , desk clerk was very nice. Bed was comfortable and it was fairly quiet.

Self

8/10

Excellent

12 Jul 2026

Anna

Everyone was friendly and helpful. We really enjoyed our stay!

Family_with_children

2/10

Poor

12 Jul 2026

Bryce

Terrible time, terrible place. The room was super dated and by the marks in the furniture it may have been older than me. The walls are paper thin so you can hear everything everyone is doing. The rooms share a single entry way door so your neighbors are waking you up constantly because let’s face it nobody’s trying to be quiet and thoughtful anymore. Balcony area looks out at unkept trees/swamp area. The kicker was the room across the way from us was either under construction or being renovated so there was CONSTANT noise from 7am-7pm. Stay literally anywhere else.

Partner

10/10

Exceptional

11 Jul 2026

Stela

I am booked for second time this resort and as the first time was because Is well kept, stuff is friendly, you have stuff to do in the resort, it's kids friendly s

8/10

Excellent

10 Jul 2026

Lora

We loved our stay. The air conditioner could have been cooler.

Family_with_children

4/10

Poor

10 Jul 2026

Christopher

There were no glasses or cups in the room. I went to the front desk to request some, I was told they would send some up but never did.
Room was kinda dirty.
Pools were nice but staff at Tiki bar wasn’t friendly and beers were warm and expensive.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Allan

Family liked the property and enjoyed the pool. Everyone seem friendly, but you were frequently approached about timeshare.

Family_with_children

8/10

Excellent

08 Jul 2026

Eric

The property is beautiful, well maintained and has a lot of good amenities. The pool areas are nice and plentiful. The game room had a lot of good options. The kitchen and laundry in the room were very convenient

Partner

10/10

Exceptional

07 Jul 2026

Brian

Everything was perfect, very quiet, convenient to Disney. The initial sales pitch for a time-share was a little over the top in my opinion and a tad pushy, especially after mentioning that I was not interested--perhaps ease up on that; I understand you are geared towards that, but for the folks that show no interest, or maybe not financially able to do something like that, that answer should suffice and should be enough----even with that said however, 5 stars for the property and amenties.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Nancy

The rooms were clean and when items were needed such as toilet tissue or paper towels they were brought to the room within a short time.

Friends

6/10

Pleasant

06 Jul 2026

Timmy

The resort was nice and clean but the building wall seem to be really thin. I stay on the second floor and was able hear people in the 3rd floor talking and kids running back and forth very load.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Janice

The check in process was quick and smooth. The villa was clean and maintained. Th resort has a lot of family friendly amenities and the staff was very friendly. I look forward to book again in the near future.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

David

Family friendly and clean

Family_with_children

10/10

Exceptional

05 Jul 2026

Kimahla

The resort was beautiful. It was honestly more than I expected. Check in was easy, the amenities were great. The room was good! I will definitely be staying here again the next time I visit

Friends

8/10

Excellent

05 Jul 2026

Shacana

My family and I had a great time at this resort. The price is very affordable for a family on a budget. The staff was very friendly and helpful. The restaurant at the resort was very good. The pool area and Grill was the highlight of our stay here. We will book again!

Family_with_children

10/10

Exceptional

04 Jul 2026

Jennifer

We had another great experience at the Silver Lake. The property is always nice and clean and we enjoy having so much space in our room. The refrigerator is convenient as well as having in room laundry.

Partner

10/10

Exceptional

02 Jul 2026

Jeffery

We stopped here for an overnight stay. We arrived late (@11:30 pm). The room was spacious and well layed out. Due to our late-night arrival, the person at the front desk offered a complimentary late check-out. We had to depart early, but it was still a nice gesture. Beds were comfortable; master bathroom was huge! The only hiccup we had was the 2nd bath tub wouldn’t drain well. Due to our early departure, we didn’t have time to contact front desk to have it serviced. Seemed like a lot of families there enjoying their stay. Nice, quiet area and perfect for what we needed. I would like to return in the future and checkout the resort itself.

Family

10/10

Exceptional

02 Jul 2026

Barry

Very nice

10/10

Exceptional

01 Jul 2026

Tiffany

Room: Beautiful room. SO CLEAN!

10/10

Exceptional

01 Jul 2026

Hecror

Fue una maravillosa hospedaje bien limpio, organizado, buena área y nunca esperé ver tan limpio los cuartos 100% garantizado

6/10

Pleasant

01 Jul 2026

Joey A.

We had to switch rooms twice.

Partner

6/10

Pleasant

30 Jun 2026

Monica

There were no sheets for the sofa bed and the people in the next room over were smoking weed so it smelled terrible in the hallway and the entrance to our room.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Isel

Love response and friendly staff. Pool areas was awesome and nice bars and restaurants. Excellent place to stay

4/10

Poor

29 Jun 2026

Erissa

The rooms are clean but our first room had no AC then the second room had no hot water the first night. They don’t do anything about the people smoking marijuana so the whole building, elevator and pool areas just reek of it. We stayed here twice but may not stay again.

Family_with_children

8/10

Excellent

29 Jun 2026

Newell

Pool area

Self

10/10

Exceptional

29 Jun 2026

RICARDO J SERRANO

Todo estuvo accesible, organizado y muy buema ubicacion para MAGIC KINGDOW

Family_with_children

2/10

Poor

28 Jun 2026

STEPHON

Booked a one night stay at this location. Upon checking out, we always pull the sheets to ensure that the staff cleans the room properly. Wellllll, once the sheets were pulled on the king bed, it revealed about 3 stains (wet bed stains). I took pictures to show the front desk, but was told, since I was checking out, there was nothing that I could do. Wasn't offered an apology, nor did management bother to come speak to me about the issue or take a look at the pictures that I took.

In addition to the bed, there was a slipper belonging to a past guess located under the bed that was stained. In the other attached room, we found female eyelashes that weren't cleaned up in the bathroom, and a finger nail entangled inside one of the pillow cases in that room. Behind that bed, was a childs toy that was left behind, that housekeeping failed to remove.

So, I'm lost for words honestly.

Room #9308 G & H

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Andy

We checked in closer to 5 and found the cleaning crew still in the room. They rushed to get out and it showed. We had no trash bags and found food stains on the walls. The shower door wouldn’t close. We called for both bags and maintenance and neither came. The room is comfortable enough and the beds are good. I like the space and it’s very close to Animal Kingdom and other dining. It’s fine for the cost but don’t expect luxury.

Family_with_children

10/10

Exceptional

27 Jun 2026

Shana

Above average for the price. Great value. The staff was friendly and helpful. Clean!! The pools (plural) were great. Good activities.
Maybe should have more pots and pans; that’s my only constructive comment.

Family

10/10

Exceptional

26 Jun 2026

Lonette

I like the clean rooms, the staff was friendly the virtual golf room was under maintenance so we didn't get to use it, overall everything was great

Family_with_children

10/10

Exceptional

26 Jun 2026

Jamie

It was very nice and we enjoyed our stay at this property.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Pamela

We stayed here for 10 days this June. Honestly the two things I very much disliked was when you check in they send you over to a desk with another staff member to get your parking pass. It’s a scam to get you involved in a time share. The woman who I sat down with couldn’t take no for an answer. All I wanted was my parking pass. After wasting almost a half hour of my time I had to get up while she was still talking and told her for the 10th time NO! I don’t want to do it! She was rude and obnoxious. Nobody should feel pressure like that right when they check in.
She made me really mad.
Second thing was the pullout bed/couch. Metal pieces jagging into my son’s back. Was the worst pullout couch ever! That mattress shouldn’t even be called a mattress!
Other than those two horrible experiences the rest of the place was superb. Loved the room and amenities, loved the pool and pool bar. My son loved the food at the marketplace inside the lobby. I would definitely stay here again. Just a heads up about the pushing of the time share. That was obnoxious!

Family

10/10

Exceptional

24 Jun 2026

Mohamed khalid

Stayed in a 2 bhk villa. Dont expect room service to come and clean unless you request one. All the trash needs to be removed by yourselves on daily basis if staying longer. There is a thrash bins nearby. Location wise good and closer to parks. Recommended

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

William

Great place relaxing

Self

8/10

Excellent

21 Jun 2026

otha

This resort is a great get away the rooms was great but the bed wasn't need to be replaced but over all we will come back

Partner

10/10

Exceptional

21 Jun 2026

Rebecca Taylor

Very nice resort, but will try to sell you on the timeshare stuff for your parking pass. Very pleasant stay and close to lots of resturants and things to do.

Family_with_children

6/10

Pleasant

20 Jun 2026

Valerie

Needs an update and needs to be more modern

10/10

Exceptional

19 Jun 2026

Lourdes

Resort is in great location from parks , rooms very well clean

10/10

Exceptional

19 Jun 2026

Lysandra

Property is amazing, the staff is very friendly and check in process was easy. First time here and I will definitely come back.

Family_with_children

8/10

Excellent

18 Jun 2026

kenneth

Amenities were very good. Getting pool towels was complicated. Would have been nice to be able to get recreational equipment before 9am.

Partner

6/10

Pleasant

17 Jun 2026

Peta-Gay

Rooms were ok, but property is very dated. Beds were old and creaky. Will not be visiting again.

Family

8/10

Excellent

15 Jun 2026

NEIL

Resort is great and price is great as well. I did the time share sales presentation and it was a well-rehearsed 3 hours. Three different sales people tried to get me to buy. Was told it was 90-120 minutes but was an hour longer. I was also offered a huge \"discount\" if I bought today and only today. That was a major turnoff. Last guy claimed he was taking a survey but was really making a last pitch. Was noticeably upset when I declined. I received a gift card for $100 and a 7 night stay at one of their resorts, but don't know yet if there are any conditions.

Self

8/10

Excellent

14 Jun 2026

lisa

Pool very nice but umbrellas are needed for shade as they are only with the chairs and not sunbeds.
Furniture could do with updating.
Would be nice to have room cleaned but this comes with a charge and you have to request clean bedding and sheets and change everything yourself.

Partner

10/10

Exceptional

14 Jun 2026

Toni

Loved everything it was excellent

Partner

10/10

Exceptional

13 Jun 2026

Tammy

The staff was very nice and helpful with questions until I was asked to take a tour of the grounds, and declined. That was when the staff became rude

Family_with_children

4/10

Poor

12 Jun 2026

Zeyad

been seven days there with no Air conditioner I go the reservation there they sent me sam guy to the fix it but they don’t fix it

Family_with_children

8/10

Excellent

11 Jun 2026

Kristen

Nice pool and good place to stay that is close to Disney

Family_with_children

8/10

Excellent

10 Jun 2026

Gina

Great location!

Family_with_children

8/10

Excellent

08 Jun 2026

Elizabeth

Priced well and close to parks.

8/10

Excellent

07 Jun 2026

Karen

Great stay

Partner

2/10

Poor

07 Jun 2026

Stella

Horrible experience had teenagers running around ring doorbell 1 in the morning and fighting and an arrest. Need more security

Family_with_children

4/10

Poor

07 Jun 2026

Luis

Added a night, ask before and during check in to joint the stay. Make me check out and wait to the other check in time.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Cynthia

Great location to Disney. However, the back entrance was closed during high traffic time. Told parts on order! I said really, as it was not accessible during our stay in early 2025.

Did have problems in room but were fixed immediately.

Family

10/10

Exceptional

04 Jun 2026

Katherine

I love coming here

10/10

Exceptional

02 Jun 2026

Alex

Love staying here! Hidden gem right next to animal kingdom, we love the management, Andrew has always done a great job of taking care of us as we look forward to staying at our own oasis!

Partner

10/10

Exceptional

01 Jun 2026

Maria

Clean rooms family-friendly, great staff

Family_with_children

10/10

Exceptional

01 Jun 2026

James

We have stayed at Silver Lake several times and it’s always fabulous! The rooms are spacious, comfortable, very clean & air worked great! Staff are always kind. We did not like the push to do a time share thing but that’s the only negative we have! Pools are beautiful! The cafe inside the resort is fabulous! The food and people are great! Super job to the chef! We will definitely stay at Silver Lake next time we’re in Kissimmee!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Tamika

Wonder staff clean room and family-friend

8/10

Excellent

01 Jun 2026

LaVriel

Family-friendly, good location, and very friendly staff. However, the room could have been cleaner.

Family_with_children

6/10

Pleasant

31 May 2026

Adrian

The staff and hotel property were nice, the resort is well hidden and have a security guard before you enter the property so your car is safe. But the rooms themselves were not that clean. Hairs on the shower walls upon check in and room was not as clean as it should have been. Our sink also did not drain, it would take an hour to drain.

Partner

10/10

Exceptional

29 May 2026

Mike

Need new furniture and mattress

Friends_and_family Family

10/10

Exceptional

26 May 2026

Matilie

Silver Lakes was amazing. Beautiful pools, activity center much to do,clean rooms. Very spacious villas. Food for sale very reasonable.

Friends_and_family Family

4/10

Poor

26 May 2026

Frank

The original person that checked me in was terrific. Very helpful and friendly. Then they said I had to go to another desk to get a parking pass, which didn’t make sense to me but I went over there to get the parking pass and it was an entrapment to try and get me to come to some meeting to set up for some timeshare or something of that sort. Not only did they not want to let me just leave they wanted a $40 deposit on my card so I would come to a meeting. I didn’t want to go to the meeting. Why am I arguing about giving them money to set up a meeting that I didn’t want to go to?

That was annoying, but the place overall was pretty nice besides not a lot of insulation in between the walls I could hear everything from the people in the unit next to us.
The amenities were nice however, the bar/grill shut down early with no explanation. Multiple people came up also and it was closed early and they didn’t tell anybody. Other than that it was not a bad place. As far as amenities go. It was pretty nice.

Partner

8/10

Excellent

26 May 2026

Kenneth

The property was nice had everything you needed for a great stay the staff could do better and carry a smile and like their job

Partner

10/10

Exceptional

25 May 2026

Daimara

Todo bueno

Family_with_children

10/10

Exceptional

25 May 2026

December

Perfectly appointed rooms with excellent pools on property!

Friends

10/10

Exceptional

23 May 2026

Elizabeth

This is a beautiful resort. Great location. Close to restaurants, shopping etc.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Arnesha

Very nice and clean. Had great things to do and the pools were very nice. For the price it was amazing I stayed for almost a week and didn't even spend a grand and it was only less than 10 minutes from Disney which was perfect for my trip.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Maura

Amenities were fabulous! The sleeping quarters were dirty, floor nasty, scared to sit on couch. We out towels down.

Family_with_children

8/10

Excellent

21 May 2026

Stephanie

Great location. Quiet. Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

19 May 2026

kerri nicole

The kids really enjoyed the pool & the food at the pool was great!

8/10

Excellent

18 May 2026

Betty

This property is being renovated and was on. Going once done will be nice.Breakfast was okay but microwave and toaster down and electric issues not enough coffee again electric issues ,bed was okay

Self

10/10

Exceptional

17 May 2026

Tatum

Everything was great

6/10

Pleasant

16 May 2026

Juan

The property is outdated but about as close to Disneys AK and MK, as you can get off property. Room is older but everything pretty much as photographed. They had a lot of activities planned and you can hear the fireworks at MK that’s how close it is. Not terrible but I probably won’t be back.

Family_with_children

10/10

Exceptional

16 May 2026

Jasmine

It is always a pleasure to stay at this resort. It is clean, spacious, the staff are great, the amenities are wonderful, and the environment is overall fantastic!

Family_with_children

4/10

Poor

15 May 2026

Dalton

While check in was easy and the room was clean our ac did not work and it was extremly hot in our room. we did check in very late so we did not ask to move rooms because our toddler was sleeping and by time we realized the ac was not cooling it was too late to try and move him and our stuff. we were told a manager would contact us about the issue and of course no one has. ( at this point it’s been a week) we didn’t really check any amenities out because we stayed just the night but they looed to be fine.

Family_with_children

10/10

Exceptional

15 May 2026

Taira

Muy limpio la piscina hasta las 10pm un muy buen horario, el personal de recepción muy atento todo exelente

Family_with_children

8/10

Excellent

14 May 2026

Susan

Nice Resort. Large rooms. Quick check in and my room was ready early. Only negative was being forced to go to the time share solicitation desk in order to get my parking pass.

Self

10/10

Exceptional

13 May 2026

aaron

Great

Partner

10/10

Exceptional

12 May 2026

Francisco

Beautiful. I loved it

Family

8/10

Excellent

10 May 2026

Sheryl

Check in staff is nice just wish they had more for adults other than the movie theater and pool closes at 10 and the deck

Family_with_children

4/10

Poor

10 May 2026

David

If you like hotel rooms that haven't been updated since before Y2K, this is the hotel for you.

Family_with_children

8/10

Excellent

09 May 2026

Monique

The room was great and spacious. The pool was fantastic. The wifi did not work properly the whole time we were there even though I reported it to the desk every day. It would also be appreciated if they supplied coffee filters instead of being told to buy them at the very expensive store in the resort. I did not appreciate having to decide about a time share presentation as soon as we arrived when I was tired from a long trip.

Partner

6/10

Pleasant

09 May 2026

Emilie

I'm not sure what the acceptable level of mold/mildew is acceptable, but Bldg 200, room 225 pushed those limits. We got there at check in and the room we initially had was still being cleaned. We went back to the front desk and they switched our rooms quickly and was friendly. The rooms were good size and comfortable, just the bathrooms needed to be better.

Partner

10/10

Exceptional

09 May 2026

Carla

I was pleasantly surprised with the size of the 2 bedroom 2 bathroom accommodations. Perfect for my party of 3. The place was clean and had enough amenities for our 5 day stay. Check in was super easy and I was again surprised when our room was ready at noon when we arrived. They do offer a \"timeshare\" presentation if you are interested, so be prepared for that when you get your parking pass. We used the pool while we were there which was clean for the most part but some napkins did make its way into the pool, probably by the wind. Overall, we enjoyed our stay and would love to stay here in the future.

Family_with_children

8/10

Excellent

09 May 2026

Rashida

Bathroom is outdated and the tub was not clean.

Friends_and_family Family

4/10

Poor

08 May 2026

Donald

Some in condo issues