Galleria Palms Hotel

6/10

Pleasant

14 Jul 2026

VICKIE

good price, old property, staff not too friendly

Family_with_children

10/10

Exceptional

14 Jul 2026

José Antonio

Es satisfactorio viaje y encontrar gente amable que facilite el disfrutar de las vacaciones y ustedes lo hicieron

Friends

8/10

Excellent

14 Jul 2026

Carmen

The room was clean enough, the staff was helpful and the breakfast was excellent.

Family

6/10

Pleasant

14 Jul 2026

Christopher

Room was ok. Hotel needs to be fully updated. Not partially, Breakfast was basic and hit or miss. Our last day there they had breakfast burritos which were delicious. Rooms were comfy but you could hear everyone and the music at the pool, people taking showers, and opening and closing their doors. Had to sleep with AC running and tv on to drown out the other guests.

Partner

8/10

Excellent

14 Jul 2026

Jezah Mae

The front desk staff was polite. The breakfast was good and having a good AC in our bedroom.

Family_with_children

10/10

Exceptional

14 Jul 2026

Viviana

Personal muy amable dispuesto a ayudar , buen desayuno

Family_with_children

10/10

Exceptional

14 Jul 2026

Casey

Service was wonderful. All staff where always pleasant and always here with everything!

Partner

10/10

Exceptional

13 Jul 2026

Lisa

We enjoyed the free breakfast and pool was nice. Room was very clean

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Elizabeth

This was the first time staying in this hotel in a long while. They updated some things that really made it better. Great deal, decent hot breakfast, continently located, and just perfect for a quick trip

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Marysa

Clean room with excellent ac, good breakfast, good location.

Partner

10/10

Exceptional

13 Jul 2026

Heladio

Everything was good.

Family_with_children

8/10

Excellent

13 Jul 2026

Aneel

The room was clean and comfortable, very good location for food, lots around the area to walk too. Walmart is a good the toad as well. Breakfast is pretty decent as well

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Robert

The rooms were clean and well maintained. The hotel is centrally located to almost all parks. Epic universe is a bit of a drive.
Breakfast was always on-time and well prepared.
The staff members were helpful and always available.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Bernadette

Overall the room was clean and comfortable. Its a great location with easy access to the theme parks.

10/10

Exceptional

12 Jul 2026

Naveen

Clean room, great breakfast

10/10

Exceptional

12 Jul 2026

Kenia

The staff was extremely nice, it’s a small basic hotel but employees were very helpful and friendly. Even though it seems like a budget hotel, it was very clean and comfortable. They don’t compromised hygiene I would stay here again.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Monica

For the price and just a place to lay your head it’s the perfect place. Front desk was very nice and the afternoon fresh cookies was a nice touch. Breakfast wasn’t great but honestly not a deal breaker

10/10

Exceptional

11 Jul 2026

Gregory

Recomendado

Family_with_children

10/10

Exceptional

11 Jul 2026

Ashley

Great stay for families. Clean and safe.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Steven

Shuttle to Universal was great. Shuttle to Disney Hollywood Studios was too late going there to use. (10am). Very polite and helpful staff. Could use more snack vending

6/10

Pleasant

10 Jul 2026

Marlon

The Hotel it`s a very good to your propositi, it`s a good hotel on the good price, The location is excellent, near of parks Disney and many restaurants and fast food. The guests have discount on Ihoop, it`s a very good because Ihoop it`s open 24 hours per day.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Yanetzi

All very well. Thanks so much

4/10

Poor

09 Jul 2026

Sarah

Very noisy. No sound masking in rooms. Could hear even low talking from the next room and hall. Doors stick which can also be heard from rooms throughout the hotel.

Staff was very nice and helpful

Family

8/10

Excellent

09 Jul 2026

Hannah

My family and I stayed at the hotel for 6 days. We were immediately greeted at the front desk. The young lady got my name and handed me my packages I had delivered prior to my stay. The room was clean. The only complaint I have is that the drain in the tub did not work requiring us to run the water to avoid it all draining out. We were able to ask the front desk for an umbrella to use at the table near the pool. Everyone was so nice and accommodating. Will recommend to others

Family_with_children

4/10

Poor

08 Jul 2026

Philip

This hotel is a budget hotel. Nothing more Nothing less. The staff is capable and friendly. The air conditioner in my room was loud and made a sound which made it hard for me to go to sleep . There was what looked like a “ blood stain” on my shower curtain. Nothing is luxurious or wonderful about this place. I don’t know why the reviews were so complimented the way they were on Expedia . Again the price was good and it is very close to the parks of Disney World.

Family_with_children

10/10

Exceptional

08 Jul 2026

Maria Christine Tan

Accommodating staff. Close to Disney and Universal Studios. Great location.

Family_with_children

10/10

Exceptional

08 Jul 2026

lesly

Staff was super friendly and the hotel was really clean, breakfast buffet was different every day and delicious

Family_with_children

10/10

Exceptional

08 Jul 2026

Tania

Muy lindo todo a pesar de ser un hotel antiguo

Family_with_children

4/10

Poor

08 Jul 2026

Zahily

Está aceptable la ubicación es buena pero la propiedad no está muy buena principalmente los baños , necesitan ser remodelados . El hotel tiene piscina sin embargo cuando fuimos la piscina estaba rota y no se nos informó antes muy desagradable porque íbamos con la ilusión de bañarnos en la piscina. Las personas del front desk muy atentas y carismáticas . Había problemas con la limpieza xk se demoraban mucho en recoger la basura de los tanque al lado de la máquina de hielo .

Family_with_children

10/10

Exceptional

07 Jul 2026

Kelvin

Todo super bien nada malo q decir

Family_with_children

10/10

Exceptional

07 Jul 2026

Kelly

The rooms and property are clean. Very happy,The staff was great. No complaints here

Partner

10/10

Exceptional

07 Jul 2026

Bogdan

I liked this place so much I came back. Breakfast provided, with a pool that is open till 11pm is a plus. It's clean, quiet and well maintained. All of the staff was exceptional.

Family_with_children

10/10

Exceptional

07 Jul 2026

Bogdan

Galleria Palms was fantastic! We actually stayed here twice because we left for a concert and came back late a few days later. The staff was super friendly and worked with me to get checked in in the early morning (even after the official check-in time). Everyone was informed of my situation, and I couldn't have asked for better experience. Plus, it's close to Dinsey and they offer shuttle service to both Disney and Universal directly from their front door. Highly recommend staying here.

Family_with_children

8/10

Excellent

06 Jul 2026

Cristina

The location is fantastic and the value is there but there are definitely some maintenance that needs to happen. Good breakfast. Great cookies!!!

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Adriana

Over all the property was okay. The room was clean but it seemed outdated like some plugs were loose. There were times the shower or sink water would stink. As well as the bed sheets didn’t smell completely clean. The phone service was horrible and WiFi didn’t work. We would have to exit the hotel to have complete service. Since it was just a place to come back to sleep and not stay all day was okay but was expecting something more. The good part was they had tea down stairs & fresh cookies. Someone would come and give us fresh towels which was good as well.

Family

8/10

Excellent

06 Jul 2026

Gareth

The best cookies! They were free. Shuttle was also free and helpful.

Family

10/10

Exceptional

06 Jul 2026

JUDITH A

Very clean room. Extremely pleasant staff. Delicious choices at breakfast.

Self

8/10

Excellent

06 Jul 2026

Srey

Friendly staff, good breakfast the think I concerned is blanket is old please change the blanket and the room need more chair . Thanks

Family_with_children

10/10

Exceptional

05 Jul 2026

Soufiane

An exceptional stay for our family of four. The kids absolutely loved the pool, and we appreciated how spacious and clean room
Breakfast was good 👍 everything was ok The location is perfectly situated within walking distance to major attractions.

Family_with_children

10/10

Exceptional

05 Jul 2026

Nicole

Place was clean. The breakfast was so so but otherwise it was a nice place to stay

Partner

6/10

Pleasant

05 Jul 2026

John

We stayed over the holiday weekend and part of the hotel hallway was hot as if there was no AC on and the cable in our room was not working.

Partner

10/10

Exceptional

05 Jul 2026

Carrie

The staff were wonderful. Wish I knew the name of the young lady who checked us in on July 3 about 8:30pm. Super helpful and knowledgeable. The room was renovated and clean. Not my favorite breakfast but it did its job until lunch.

Partner

8/10

Excellent

04 Jul 2026

John

Stay was fine for the price, staff was pleasant and super helpful. Accommodations were more than adequate for a hotel at this price point. A leaky, dripping faucet was no big deal, mildly annoying. Breakfast was a bit of a downer, even considering it’s “free”. Hint - not everybody is a fan of turkey bacon and turkey sausage ☺️

Self

10/10

Exceptional

04 Jul 2026

Vinicius Barbosa

Very good, very clean, smells great

Family_with_children

6/10

Pleasant

03 Jul 2026

Marc

Convenient location. Breakfast included had a lot a variety.

Partner

8/10

Excellent

03 Jul 2026

José

Recomendado para familias

Family_with_children

10/10

Exceptional

30 Jun 2026

Paul

Thank you to the team who made my visit such a pleasure. Looking forward to visiting again very soon.

Self

10/10

Exceptional

30 Jun 2026

Israel

Me gustó el precio accesible, lugar limpio, desayuno variado por día, estacionamiento gratuito, transporte a parques de Disney gratuito, los parques de Disney de 10 a 15min de distancia, muchas tiendas cerca; el sr de recepción que nos atendió me pareció que estaba un poco irritable, tal vez había tenido un día pesado pero en general la estancia fue agradable.

Family_with_children

8/10

Excellent

29 Jun 2026

Lawrence

Hotel was Nice. Front desk staff were nice and helpful. One of 2 elevators out of order. Overall nice stay and probably will stay again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Naomi

Estuvo súper bueno

Family

10/10

Exceptional

28 Jun 2026

Sheila

Everything was great from the early checkin,the hot fresh cookies and the very clean room. They greeted me with an welcoming smile,and very helpful. Thank for a wonderful experience.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Aramis

Every time we stay in this hotel, we have a great time. Room clean, staff friendly and polite, and the AC and breakfast were good

Family_with_children

10/10

Exceptional

28 Jun 2026

JoAnn

The room at this hotel was wonderful! The bed was extremely comfortable, and had 3 pillows per queen bed. We loved that the flooring was laminate instead of carpeting. The room appears to have been recently renovated. Parking was free and we had no problem finding a space. The area is very safe and we never worried about parking the car in the lot. The hotel is very close to Disney attractions, a definite plus. We had 2 breakfasts which is included in the very reasonable cost of the room. We were very satisfied with this hotel stay.

Partner

10/10

Exceptional

27 Jun 2026

Charles

I really had a wonderful stay at your hotel. Everyone was so courteous and friendly. Thanks again for everything.

Partner

10/10

Exceptional

27 Jun 2026

Shileel

The hotel was excellent!

10/10

Exceptional

27 Jun 2026

SHEILA

Excellent hotel with outstanding service.

10/10

Exceptional

25 Jun 2026

José Gabriel

Nos gustó mucho la atención del personal del restaurante y principalmente de la Sra sol

Family

10/10

Exceptional

25 Jun 2026

Judy

We would stay here again the breakfast and room was nice. The pool was getting maintenance done and we were a little disappointed it was closed during our stay. Everything else was great.

Family

10/10

Exceptional

25 Jun 2026

Amber

Good air conditioning and good food service nice staff

Business

10/10

Exceptional

25 Jun 2026

Shantaly

It was clean, the staff was wonderful and the breakfast was amazing. Loved that they change the menu up a little everyday, their famous cookies deserve the hype. The only thing was during my stay the pool wasn't available the whole week of my stay. Wasn't

10/10

Exceptional

25 Jun 2026

Domingo Rodriguez

Good hotel ,

Family_with_children

8/10

Excellent

25 Jun 2026

STEPHENIE

Rooms looked newly renovated. Very clean. Staff was helpful and friendly. Breakfast was good. Overall great hotel and great price. Seemed to be centered close to most things I needed like the parks and Disney Springs. WiFi and TV was sketchy, going in and out a lot but we were too tired to watch much TV. Free parking was a bonus as well. Staff was a little loud early in the morning in the hallways, especially when we wanted to sleep in. But overall I would definitely stay again.

Family_with_children

10/10

Exceptional

24 Jun 2026

Luz

La localidad es perfecta queda cerca de todo, alrededores limpio, parqueo comodo, habitaciones comodas y limpias. El servicio excelente, desayunos muy buenos.

Partner

10/10

Exceptional

24 Jun 2026

Jessica Edith

Clean room, very nice staff, good breakfast. Pool was closed because it was being redone. Would have been nice to have at least 1 pool day

Family_with_children

10/10

Exceptional

24 Jun 2026

Marcia

the room was clean. The staff was excellent! The breakfast was great! The airconditioning was very good.
The staff excels on how they treat their patrons and any problem was rectified right away

Partner

8/10

Excellent

24 Jun 2026

Bhagat

Great place to stay with that price!!

Partner

10/10

Exceptional

24 Jun 2026

Glinette Morales

I stayed for a week.The pool was under maintenance during all my stay.

Family_with_children

10/10

Exceptional

23 Jun 2026

Lynne

Great value for the area. Clean, great location, close to restaurant, wonderful price. Breakfast was average, but factoring in the price, it could not be beat.

Partner

8/10

Excellent

23 Jun 2026

Ayrim

The areas were clean and the staff was very attentive

Partner

10/10

Exceptional

22 Jun 2026

Domingo

More varite in Breakfast. All for area is good

2/10

Poor

22 Jun 2026

Emelia

The pool was out of order, and I was not informed about this when making the booking and was meant to be told only when I arrived to the property, which I was not.
In the peak of summer in Florida, this was false advertising. And I left the very next morning, after arriving at 10pm and only stayed because I had no other choice at that time of night.

Self

6/10

Pleasant

22 Jun 2026

Kymberlie

Breakfast was good,rooms were clean, pool was being refinished so it wasn’t available, nothing on website said so, however they did refund me 10$ for the inconvenience.. would probably stay again… location was five minute to WDW HS in the am and 13 minutes from Epcot during 5 o’clock traffic.

Family

10/10

Exceptional

22 Jun 2026

ALVARO

A/C was excellent, room does NOT smell humid, moldy, nothing... all good and very clean... maybe looks old on the hallways, but room is removated, maybe still need to renovate the shower but great room I have to say.

Family_with_children

6/10

Pleasant

22 Jun 2026

Anthony

Shower mixer handle was loose and water temp was hard to keep consistent. Pool was closed which really didn’t matter for us, but might for some travelers.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Ralph

Friendly front desk, clean room, quiet first floor.

Family_with_children

10/10

Exceptional

22 Jun 2026

Thomas

Clean rooms

Friends

6/10

Pleasant

21 Jun 2026

Tina

The pool was half full and I was not told it wasn't available. Wasn't happy about that. Breakfast was just ok, room was very clean, staff was nice, location was great.

Self

10/10

Exceptional

21 Jun 2026

Paulina

I traveled with my family (with 2 kids).
Hotel staff was extremely friendly and helpful.
Hotel location is great, near Walmart, CVS, and restaurants and only 5 minutes from the Disney parks, which was awesome.
The hotel also offers a shuttle to the Disney parks ( which we didn't use because we drove) but it was a great alternative.
Everything was clean. The only thing was one of my bathroom sinks was not working properly, but it was a minor detail in comparison with everything else.
Breakfast was ok also and pool was not working.
Parking is free and we only paid (they hold) the $100 accidental fee.
Overall it was a great stay and will highly recommend. We will definitely stay again in he future.

Family_with_children

8/10

Excellent

21 Jun 2026

Martha

The pool was closed down in June. Why?

Partner

10/10

Exceptional

21 Jun 2026

LUIS

Very clean room and welcoming staff. Shuttle services great for the theme parks

Partner

10/10

Exceptional

21 Jun 2026

Alejandro

Muy bueno todo súper limpio los empleados muy amables

10/10

Exceptional

20 Jun 2026

Siraj

Amazing hotel! Very clean, comfortable, and well-maintained. You can tell that the staff truly care about their guests and work hard to make everyone feel welcome. The entire team was friendly, professional, and always ready to help.

The breakfast was surprisingly diverse with plenty of options to choose from each morning. Everything was fresh and well organized.

The location is great, the rooms are spotless, and the value for the price is outstanding. It’s not easy to find such a combination of quality, cleanliness, service, and affordability.

I highly recommend Galleria Palms Hotel and would definitely stay here again!

Partner

10/10

Exceptional

18 Jun 2026

Lydia

Good place to stay for the price

10/10

Exceptional

18 Jun 2026

Elizabeth

very great staff and perfect location for my trip

Family

10/10

Exceptional

17 Jun 2026

Donald

Everything.About the hotel was great if I had any thing to say I think you could improve on the breakfast other than that , everything was perfect

Self

8/10

Excellent

17 Jun 2026

Mirian

Excelente opcion

Family_with_children

10/10

Exceptional

17 Jun 2026

Laurie

The room was clean and quiet. The hotel is in a great place, close to Disney, food, and shopping. Breakfast was great. Would stay here again.

Family_with_children

10/10

Exceptional

16 Jun 2026

Michele

Great location, clean, comfortable beds. Would stay here again

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Marcia

It was over 90° so while we were there, however, the air conditioning was excellent.
There was one problem when we got there I had talked my husband into bringing his swim trunks, and the swimming pool was not in use because it was being completely refurbished. It would have been nice to have known that ahead of time however, if I would’ve known I probably wouldn’t have come. After talking to the staff who were so understanding, helpful, empathetic, sympathetic, they said I could get out of my hotel stay if I prefer. My thought was I’m not really gonna be there much for the pool anyway so we stayed and they gave us a discount because of it and that was very much appreciated. I love the fact that they have tile floors throughout the hotel! And they were always kept very clean!
The breakfast was very good and it wasn’t the exact same thing every day they change it up. I will definitely go back and stay there again and tell my friends because they will have a new pool next time we go.!

Partner

10/10

Exceptional

16 Jun 2026

Melissa

It was a really nice stay. The room was 100% spotless and the staff was amazing. The breakfast was also really good and it was very close to the disney parks which is just a plus if that’s what you’re staying for. The only thing I will say was that the pool was completely not able to be used, the water was taken out and you couldn’t go in. And they didn’t tell me until I had paid and was there. But I didn’t mind too much everything else was really good.

Partner

6/10

Pleasant

15 Jun 2026

Julie

The breakfast was good. The staff were very friendly. We enjoyed the free cookies in the afternoon. Our biggest complaint was that we were not told ahead of time that the pool would be closed for repairs during our stay. So the pool was only available the first night and was closed the rest of the week, which was disappointing. Also, the furniture in our room (chair) was stained and dirty. I think this property needs to upgrade the furniture. We also had trouble getting the tv remote to work, which was not a big deal since we did not spend a lot of time in our room. As for the room, the A/C worked great and it was quiet at night. Everything just seems to be older and in need of an upgrade.

Family

6/10

Pleasant

15 Jun 2026

Daniel

The room and hotel were clean and quiet. The free breakfast wasn't as great as last time I stayed.. the pool was being repaired which if I would've known ahead of time I would've booked somewhere else because with the temperature is being 95 and above, I was looking forward to taking a swim to cool off.

Self

8/10

Excellent

15 Jun 2026

Victoria

Clean room and good breakfast.

Family

8/10

Excellent

15 Jun 2026

Sherry

All the staff we interacted with were pleasant and helpful. The room was clean. The breakfast was okay but shut down early.
The only reason I did not give it an excellent on everything was because the pool was not opened (in fact had no water in it) I felt that should have been mentioned in the description for when booking the room.. Other than that I would stay again.

Family

10/10

Exceptional

14 Jun 2026

Angelica

No one advised the pool was empty and out of order when room was booked nor at check in

6/10

Pleasant

14 Jun 2026

Caroline

Clean room

Family

2/10

Poor

14 Jun 2026

Caitlin

Bathroom in the room was dirty with hair, there was also hair on the bedding. Pool was not available for use and empty. Breakfast had various options but none were too tasty. Won’t be returning.

Partner

8/10

Excellent

14 Jun 2026

Julio

They did not have the pool open as it was under construction. Breakfast was good. Room was clean.

Family_with_children

6/10

Pleasant

14 Jun 2026

Angela

The staff was very friendly and helpful. The rooms were pretty outdated and there was an old smell to the room, but it appeared fairly clean. Breakfast was just ok; I highly recommend upgrading to a more quality coffee offering (it was very weak and watery). The pool was drained and taped off, which should have been mentioned when we made the reservation.

Family

10/10

Exceptional

14 Jun 2026

Domenic

Great location, plenty of free parking, breakfast was your standard hotel free breakfast, very easy to get to Disney parks(under 10 min drive), Walmart is a 3 min drive, lots of fast food within a 5 min walk.

Friends_and_family Family