Name: Embassy Suites By Hilton Orlando Sunset Walk
Address: Sunset Walk Drive, 3151, Kissimmee, 34747, US

10/10

Exceptional

20 Jul 2026

Darryl William John

Clean rooms, staff was amazing. Breakfast was so easy and helpful.

10/10

Exceptional

20 Jul 2026

Tracy

Great place to stay! It was walking distance of all the things we wanted to do. The room was clean and the staff was friendly.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Kimberly

Five stars from me no issues everything was perfect

Family_with_children

10/10

Exceptional

19 Jul 2026

Stephanie

This is a great place to bring the kids for vacation.

Family_with_children

8/10

Excellent

18 Jul 2026

Tasha

Room was nice and spacious with all the amenities you need.

Family_with_children

10/10

Exceptional

18 Jul 2026

Sharon

Great location
Spacious rooms

Family_with_children

10/10

Exceptional

18 Jul 2026

Yanier

Todo me encantó

Family_with_children

10/10

Exceptional

17 Jul 2026

Danielle

Breakfast was incredible, stay was so comfortable, room.was huge would definitely stay here again!!! Very clean

Friends

10/10

Exceptional

16 Jul 2026

andrew

Very nice condo/ hotel unit. High end finishes and functional kitchen. Breakfast was good and so was the water park. Overall a solid stay!

Family_with_children

10/10

Exceptional

16 Jul 2026

Manuel

Una chulada 100% perfecto

Family_with_children

8/10

Excellent

16 Jul 2026

Tnia

A nice wonderful clean place to stay .My only issues is we came here for the discount on Island H20 adults night. And it was not including .We would stayed somewhere else if we knew it was not included as advertised.

Partner

10/10

Exceptional

16 Jul 2026

Carlos

Love it

Partner

10/10

Exceptional

15 Jul 2026

Nancy

Excellent place to go if you're going to Orlando/Kissimmee area. Breakfast was included and had a wide variety of fresh items to choose from. Reception at 5pm every night offering drinks and snacks, Access to H2O water park, access to Margaritaville pools, free laundry and shuttles to water park and Sunset Walk Promenade for dining and shopping. Rooms were clean and spacious. The pool is big and the water is warm. If I had to complain about anything was that I had to ask several times for towels and toilet paper. We would be left two towels for a family of four. Other than that minor issue which was a little frustrating that I had to keep leaving notes, the staff was very friendly and accommodating. Beautiful place with lots of perks. I would definitely stay here again.

Family_with_children

10/10

Exceptional

14 Jul 2026

Janet

I loved our stay, Staff is friendly and helpful.

Family_with_children

10/10

Exceptional

14 Jul 2026

Isol Marie

.

Family_with_children

10/10

Exceptional

14 Jul 2026

Alexander

Demasiado perfecto , limpieza, atencion .Definitovamente regresaremos pronto

Family_with_children

10/10

Exceptional

13 Jul 2026

Liliam

Excellent

10/10

Exceptional

13 Jul 2026

Yenisleidis

Super bueno 10/10

Family_with_children

10/10

Exceptional

13 Jul 2026

Carlton

Great property and great amenities

10/10

Exceptional

12 Jul 2026

anyureiby

Ame ese hotel volveré pronto está súper bueno los trabajadores son amables el desayuno espectacular

Family_with_children

10/10

Exceptional

12 Jul 2026

Cristal

Love this place

Family_with_children

10/10

Exceptional

11 Jul 2026

I'm Unique

The room was very neat and the scenery was great.The breakfast was also amazing. The room had great amenities and was very spacious and comfortable. It was convenient that it was so close to H20 Waterpark as well as other attractions and restaurants. The children really enjoyed themselves and ate very well in the morning for complementary breakfast and we look forward to returning in the near future...thx again!

Very good stay. Will certainly recommend to anyone.

10/10

Exceptional

11 Jul 2026

Handrie

Excelente

Family_with_children

10/10

Exceptional

10 Jul 2026

Yoisy

Super bueno muy agradable

Partner

10/10

Exceptional

10 Jul 2026

Duniesky

Muy limpias las instalaciones y el personal que te atiende es muy atento y amable

Friends

6/10

Pleasant

10 Jul 2026

Muriel

Management was horrible and extremely rude. They need costumer service training on how to speak to guest. other than that the hotel was wonderful.

Family_with_children

10/10

Exceptional

10 Jul 2026

dargelo

The best experience in Orlando

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Nathalie

Daily room cleaning needed

Family_with_children

10/10

Exceptional

09 Jul 2026

Yuric

Amazing experience…. Look at making breakfast longer during the week.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Laura

We had a great stay! The rooms were beautiful, comfortable, and very clean. The staff was incredibly friendly and always willing to help. The complimentary breakfast was excellent, and we loved the included water park with unlimited re-entry during our stay. Having access to the pools at the neighboring Margaritaville hotel was a great bonus. We would definitely stay here again!

Family_with_children

10/10

Exceptional

06 Jul 2026

Scott

Great place to stay.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jameel

Beautiful

8/10

Excellent

06 Jul 2026

Michael

Property was good , rooms very nice , options of using other resort is good

Family_with_children

10/10

Exceptional

05 Jul 2026

Gerson

Awesome time but not good housekeeping

Family_with_children

10/10

Exceptional

05 Jul 2026

Joseph

.

Family_with_children

10/10

Exceptional

05 Jul 2026

Carlos

The rooms were amazing. The pool was perfect. It felt like you were in the Carribean but it was Florida.

Family_with_children

10/10

Exceptional

05 Jul 2026

Sharmeen

My kids and I had a great experience. We very much enjoyed the 2 bedroom, 2 bathroom suite. Everyone was lovely!

Family_with_children

8/10

Excellent

05 Jul 2026

Nicole

We have been to this property 4 times and this time a few things weren’t up to par.

There was a spot of black mold on the shower. That’s just. It acceptable. But it’s Florida and I get it.

Second the pool was overrun with people, but it was a holiday weekend. There was a large group of teenagers that came in, took over a cabana and were smoking weed and the. Jumping in the pool - off the landscaping and over peoples heads. We then heard one of the kids say they aren’t even staying there! And no one said a word to them. No security and minimal entry checks.

The breakfast buffet was chaos. People in their slippers and pajamas. And massive groups coming in Together . People get a room and invite their entire family there it seems

It’s ok and yes, it was a holiday weekend but it was chaotic.

Also we had issues getting a cabana reserved and it wasn’t u til the second day that and employee remedies the situation.

Overall employees are very very nice and can be helpful. The breakfast is good and the amenities and location are great.

They could implement more oversight of how many guests are accompanying a real resort guest

Partner

10/10

Exceptional

05 Jul 2026

Carla

Great location, excellent staff. 100% recommended.

Family_with_children

10/10

Exceptional

05 Jul 2026

Michele

The hotel was very clean and the amenities were fantastic. The hotel staff was excellent.

Family_with_children

10/10

Exceptional

04 Jul 2026

lee

Great place to stay.great facilities and a free breakfast.Close to theme parks and restaurants within walking distance

Partner

10/10

Exceptional

03 Jul 2026

Yudith

Exelente

10/10

Exceptional

02 Jul 2026

David

It was great! Breakfast was phenomenal! Such a good location as well.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

MANUEL

100 % recomendado

Family_with_children

10/10

Exceptional

02 Jul 2026

Pawandeep

I had a great stay with my family. The rooms were very clean and great options for breakfast.

Family_with_children

10/10

Exceptional

02 Jul 2026

Noelia

¡Muy bello y cómodo!

Family_with_children

10/10

Exceptional

01 Jul 2026

Jeanette

I enjoyed everything. Was a calm and peaceful trip me. With a great pool set up and breakfast buffet.

Partner

10/10

Exceptional

30 Jun 2026

JAILENE M

Amazing staff, breakfast was delicious, 5pm social was amazing & Mantiza & Alberte went above and beyond!!

Family_with_children

8/10

Excellent

30 Jun 2026

Leona

The 2 bedroom suite was excellent! It was a very nice apartment type layout with all the amenities.

Family_with_children

10/10

Exceptional

29 Jun 2026

Bianca

Great for a family

Family_with_children

10/10

Exceptional

29 Jun 2026

Claudia

Un lugar espectacular

8/10

Excellent

29 Jun 2026

Dayron González

I really like how clean and big their rooms are really nice. It makes you feel that you are on vacation

Family_with_children

10/10

Exceptional

28 Jun 2026

Yudith

The room was always clean, and housekeeping did a great job every day. The breakfast was delicious with a wide variety of options included in the price. The staff was friendly and helpful. Highly recommended!

Family_with_children

8/10

Excellent

28 Jun 2026

Katherine

Smelled like new . Loved it

Family

10/10

Exceptional

26 Jun 2026

ANGELI VILLAREAL

Clean room and good location

Family_with_children

2/10

Poor

24 Jun 2026

julio

definitely do not stay at this hotel. This ruined my vacation from the very beginning.

Customer Service
Terrible from the start. The manager, an woman, was not friendly at all. , but she definitely doesn’t know how to deal with customers. I arrived a little early for check-in and she told me the room wasn’t ready. She gave me several excuses, and in the end she said they were cleaning it. I want to point out that this was a lie, because I checked the reviews and they have done the same thing to other people.

Then they told me to wait and that they would call me when my room was ready. I waited almost an hour at reception but they never told me anything. I decided to leave because I have two kids and they were getting uncomfortable. By then it was 3:30pm and my check-in was at 4:00pm. We went to eat and kept waiting for a call from reception to get my room, which never came. By then it was almost 5:30pm. We were tired and wanted to rest in the room we paid for. We went back to reception to ask for the room since they never called. At 6:00pm they finally gave me my room, with a thousand excuses for why they never called.

Room
I paid for a suite with a balcony. I got a suite in the building farthest from reception, on the first floor, with a balcony that was really just a back door with a view of some bushes. I had to fix it later, and they moved me to the 3rd floor in a building a little closer to reception.

Family_with_children

10/10

Exceptional

22 Jun 2026

Delisia

Clean room nice pools & free breakfast

Family_with_children

8/10

Excellent

20 Jun 2026

Lendsey

Great place to stay.

Friends

8/10

Excellent

20 Jun 2026

blanca

Pool bar service was not friendly or top notch. Rather a little rude. Cleaning service was good and the breakfast staff were excellent. Especially the omelette crew.

Family_with_children

10/10

Exceptional

20 Jun 2026

Amy

We loved staying here and wished we could have stayed longer. Our room was amazing and spacious. We will be back.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Yamilet

Buen servicio , el personal muy amable,la pasamos increible

Family_with_children

10/10

Exceptional

19 Jun 2026

glenda

Muy limpio y una buena atencion

Family_with_children

10/10

Exceptional

19 Jun 2026

Dung

The best stay we had ever! The suite was great. This was more than enough space for us (2 adults and 5 kids). Room was clean and spacious with a balcony. There were so many food options within 5-10 mins, Walmart/target close by with many other stores! Our kids loved the pool! Breakfast is buffet style every morning with such a great staff crew. Plenty of parking. Highly recommend and we will be back next year!

Family_with_children

10/10

Exceptional

19 Jun 2026

Yaneisy

El mejor q he ido

Family_with_children

6/10

Pleasant

18 Jun 2026

Elvis

In general, everything was fine, just I will recommend the management to be sure the people of the front desk ( not all of them) to be more kind with the people in specific with other ethnicity.

Family_with_children

10/10

Exceptional

18 Jun 2026

Elisa

Todo bueno

Family_with_children

8/10

Excellent

15 Jun 2026

Edgar

Overall good place to stay.

Family_with_children

10/10

Exceptional

15 Jun 2026

Victoria Erica

We had an amazing time and the property was even more than we expected. We had a king sized suite and it was huge. The amenities in the room were exactly what we needed and we loved that there was a laundry room with free washers and dryers that was a welcomed convenience to wash all of our clothes before heading back home. The resort fee is a little pricey but at the end worth it for the property offered.

10/10

Exceptional

15 Jun 2026

Rosselyn

Great hotel with amazing amenities. The pool area was great, you can buy drinks and was well maintained. We ordered room service every night and the food was delicious. I believe the food came from Margaritaville next door. The breakfast was great. Rooms are spacious and well maintained, we did have an issue with some dusty fans but they came the next day and cleaned them. 10 out of 10 do recommend.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Harold V

Exceptional service the the place was very clean the manager at the front desk was very attentive with everything you needed the cleaning staff did an amazing job we had a great stay .

Family_with_children

10/10

Exceptional

14 Jun 2026

Brian

We stayed in a suite and it was fantastic. The complimentary breakfast was perhaps the best ever experienced. The young man tending bar and taking dinner orders was exceptionally helpful and attentive. I would stay here again no doubt, and highly recommend this property with utmost enthusiasm. Well done all around.

Family_with_children

10/10

Exceptional

14 Jun 2026

fabian

Estuve en la habitacion 5410 y la housekeeping super buena muy atenta y la habitacion muy limpia en general a todo el personal le doy 100%todo me encanto gracias pie hacer mis cacaciones tan lundas

10/10

Exceptional

13 Jun 2026

Helen

Everything was nice great Hotel suites and great service

Family_with_children

4/10

Poor

13 Jun 2026

Shehzad

The room had problems the minute we walked in. Toilet was clogged. Tap in the sink was broken. In the breakfast buffet it gets too crowded you cant even find a table. Poorly managed buffet. Run out of plates and silverware.i even heard staff usung swear words i mean what thpe of hospitality business doea that. You call reception or speak with them first thing come sout of their mouth well there therw is nothing i can do or its not my fault of i just work here. Not a good experience overall

Family_with_children

10/10

Exceptional

13 Jun 2026

Eddie Burney and

Excellence in everything

10/10

Exceptional

12 Jun 2026

Matthew

Just as described

Business

10/10

Exceptional

12 Jun 2026

Scott

Brand new property. Excellent breakfast. Close to attractions and free shuttle to Disney.

Partner

6/10

Pleasant

12 Jun 2026

Christopher

Had some annoyances staying here, after a long day at the parks we come back to our room made up , but with no towels in the room they did not replenish. I tried calling the front seat and none of the phones in the building worked. I called from my personal phone to request more towels I was on hold for 10 min and then they hung up on me. I had to personally go to the front desk “another building” and request more towels, they then told me that the manager told them “not” to answer the phones because of customers in the lobby.. the lobby was empty… kind of ridiculous for them to ignore phone calls to the property. The hallways were hot, for breakfast they need to definitely get a program worked out because the lines were super long and there was no coordination, people are walking and skipping everyone trying to get their breakfast. There was a whole other section they could open up by where you can toast breads but it was closed. All 4 days I was there. The property is big “the room I am talking about” but probably won’t stay here again.

Family_with_children

8/10

Excellent

11 Jun 2026

Rebecca

The 2 bedroom 2 bath was AMAZING!! the room was functional, clean, stocked, and everything we needed and more. The breakfast was sub par; way too many people for the amount of food and space; had to wait in line 30 min for an omelet/egg. Had to wait 10 min for juice as there was only one dispenser for everyone. No milk or creamer for coffee; no forks. Staff was not helpful and the area was overrun by teens getting plate after plate of food and running into the rest of us just trying to get one or two things. For 5 buildings of people there was no where near enough space for breakfast and then they closed all doors at 9 even when we were waiting in line to get things. The coffee was out and there was no options for coffee such as creamers and flavors. Night time desk clerk was not friendly but the AM clerks were friendly.

Family

10/10

Exceptional

10 Jun 2026

Yasmani

Excellent service, incredible place, supper cozy!😊

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Cecilia

Excellent property and great staff! We will be back again!

Family_with_children

10/10

Exceptional

09 Jun 2026

Eliecer

Everything was perfect!

Family_with_children

8/10

Excellent

09 Jun 2026

Lazaro

ok

Family_with_children

10/10

Exceptional

09 Jun 2026

janet

This was a surprising treat of a hotel. I have stayed at many Embassy Suites, this was by far the nicest one I have seen. The room was spectacular, service was great. Happy hour and breakfast were top notch!

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

YAnet

Todo

Friends

10/10

Exceptional

08 Jun 2026

Chad

Rooms top notch. Staff very kind, helpful. Howard at front desk, Beatrice at the restaurant bar, and our maid (room 5212 5/26-31) stood out most. Great location close to Disney and nice Target.

Family_with_children

10/10

Exceptional

08 Jun 2026

Adrienne

Upon arrival, I was greeted and automatically that was a very good feeling. The property’s beautiful landscape had my mind at ease. The staff were really helpful to us and the breakfast was good.

Family_with_children

10/10

Exceptional

07 Jun 2026

Hairon

Es uno de los mejores hoteles que hemos ido.Muy limpio y moderno,volveríamos a ir otra vez sin duda alguna.10/10

Family_with_children

10/10

Exceptional

07 Jun 2026

Eusebia

Everything was very clean, breakfast was good and staff were helpful