Holiday Inn Club Vacations at Orange Lake Resort

United States , Orlando Area - Florida - FL
KISSIMMEE, West Irlo Bronson Memorial Highway, 8505
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100 reviews shown

10/10

Exceptional

08 May 2026

Mark A

Huge resort. Our Villa was super nice.

Family_with_children

10/10

Exceptional

08 May 2026

Imry

We love this resort! Come back here every other year. There are so many pools and activities for the kids. This year there was also Star Wars-themed trivia at the pool, which our son loved! One of the main pools is heated, so that was very convenient during a couple of colder days we were there. Very accessible to all Disney and Universal parks. Great food options on site and in the area. Our kids love it here, so we'll definitely be back.

Family_with_children

8/10

Excellent

08 May 2026

Odin

Excelente para un fin de semana en familia con niños .

Family_with_children

10/10

Exceptional

07 May 2026

Jeanne

Very nice property to stay at.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Alena

👍👍👍👍👍

Family

10/10

Exceptional

06 May 2026

Jaclyn

Waterpark is not an actual “waterpark”, very misleading on the details for the property stay and River Island not being included at all. Paid 20$ per 3 adults & 9 kids and it was really just for the kids. Room was very nice tho! Kids enjoyed foam party!

Family_with_children

8/10

Excellent

06 May 2026

Christina

We honestly didn't get to take advantage of the amenities, because we were visiting Disney most of the time.
I will say the ONLY downside was the cleanliness of the room, Our toddler was walking barefoot in our bungalow and his feet were black within an hour or two. And the coffee table's 2nd tier was dusty. Besides that, stay was great!

Friends_and_family Family

10/10

Exceptional

06 May 2026

Ricardo

Our stay at Orange lake was great. The resort is clean and all the employees that i came in contact with where eager to help.

Partner

6/10

Pleasant

06 May 2026

Christopher Pasquale

My wife and I wanted to love this property. The description on Expedia is extremely misleading. The description and pictures make it seem like it is a normal size resort, meaning you have your room in a building and a building is near the pool and a lazy river. When we stepped onto the property and checked in, we soon realized this is basically a timeshare resort and got bombarded by timeshare sales people within the first 10 minutes of checking in. The resort is 1400 acres. Our room was beautiful, but the building was in the north village and if we wanted to walk to the lazy river, it would’ve taken 20 minutes, if we wanted to walk to the main check-in where the arcade was and breakfast restaurant was, it would’ve taken us 30 minutes to walk. Yes, they have shuttles and yes, the shuttles are somewhat convenient, but if you miss a shuttle bus, you would have to wait 30 minutes to catch another shuttle so you have to plan dinnerreservations or whatever you want do accordingly. The room prices were fair, but not so inexpensive. I mentioned this because every single thing was a surcharge, they nickel and dime you to death. In the lazy river, we wanted to get an inner tube, well that is nine dollars each per person. You need something else it’s a surcharge anything else it’s a surcharge, so on and so on. Expedia needs to do a better job of truly identifying what this property really is. It was so inconvenient that my wife and I had to spend an extra $210 to rent a golf cart.

Partner

10/10

Exceptional

05 May 2026

Dany

Everything was perfect! Great location, excellent service, and top-notch facilities. The atmosphere is very family-friendly but also peaceful. We enjoyed every minute of our stay and would definitely recommend it to anyone visiting the area.

6/10

Pleasant

04 May 2026

Nicholas

It was very good, but the last day is a lot of Maintenance and Screws and couldn’t very loud voice around my room

Partner

6/10

Pleasant

04 May 2026

Karla

The rooms were very nicely upgraded. We enjoyed our stay.

Family_with_children

10/10

Exceptional

04 May 2026

Deanna

10/10

Family_with_children

10/10

Exceptional

04 May 2026

Brittany

10/10

Family_with_children

8/10

Excellent

04 May 2026

Thomas

Everything was very nice the only thing is check out was at 10 and they cut off the key cards at 9 so likely it was just a bar of soap we wanted back in for

Friends_and_family Family

10/10

Exceptional

03 May 2026

Robert

Great resort to bring our family and spend time by the pools. The 3 bedroom condos are very comfortable and clean

Family_with_children

10/10

Exceptional

03 May 2026

Elaine

Great staff love that every time I go it’s a clean environment.

Family_with_children

10/10

Exceptional

03 May 2026

Jocelyn

Great for everyone

Self

8/10

Excellent

03 May 2026

Large facility lots of pools and activities. Several restaurants and arcades and they have transportation if you aren't close to any of it.

Self

8/10

Excellent

03 May 2026

George

Two main things.
1) Breezes restaurant need to upgrade kitchen because sometimes order can take 1 hour to be done.
2) Like some hotels, rooms has lot of noise non stop especially from bathroom ventilator and ac system.

Family_with_children

10/10

Exceptional

03 May 2026

Michelle

Great place

8/10

Excellent

03 May 2026

KEVIN

I recently stayed at Holiday Inn Club Vacations at Orange Lake Resort and had a great overall experience, especially for a family-friendly getaway with plenty to do on-site.

The staff were consistently helpful and friendly, which made a big difference throughout our stay. The pool areas were a highlight—especially the lazy river at River Island, which feels more like a water park than a typical hotel pool.

One downside was the lack of clear communication about activities at the pools and bars. There were events happening, but it wasn’t always obvious when or where. Better signage or schedules would help guests take full advantage.

The restaurants and arcades were a nice bonus, though more information about deals or specials would have been helpful. The website was also pretty basic and not very user-friendly, and mobile food ordering would have been a great added convenience.

Overall, it’s a fun, activity-packed resort. With better communication and a few tech upgrades, it could be even better.

Family_with_children

10/10

Exceptional

02 May 2026

Arniecia

10/10

Exceptional

01 May 2026

Monique

Hands down one of the best hotels and resorts I have ever been to! There was zero to complain about and everything was a 10/10 and way more than I ever expected.Will always be back!!!

Friends_and_family Family

10/10

Exceptional

01 May 2026

Thomas

Great room

10/10

Exceptional

01 May 2026

Paige

We got upgraded and the two bedroom was amazing. A full kitchen, two bathrooms (both with a shower and tub and the master bathroom had keys in the tub, 3 beds (1 king) and plenty of room. Plus, we had our own patio with furniture. The kitchen had every utensil you could think of and they even provided laundry detergent for the washer and dryer that were in the villa. Everything is within a 10 minute drive; publix, has stations, restaurants. There are also plenty of restaurants on the property, and there's something for almost every craving! We only went to one restaurant on property, Stone and Current. It is quite pricey, but my boyfriend and I both agree that is is 100% worth every penny! There is plenty of parking throughout the resort and the pools/lazy river are so big that we never felt cramped or overwhelmed. We were always able to find seats and umbrellas, even when there was a big crowd, and even on a Friday! There's are extremely comfortable and the villas cool down nicely. I will say, if you need a firmer pillow or a heavy blanket, then I'd recommend bringing your own. It seems like they try to space out customers because we really didn't hear or see anyone next to us. There were a few incidents where one worker would tell us one thing and then another would tell us something different, but they were always friendly and apologetic. We also wanted to mention, if they offer you the bonus gifts to attend the timeshare presentation, DO IT!

Partner

10/10

Exceptional

30 Apr 2026

Norlan Montano

Perfect place

Family_with_children

10/10

Exceptional

30 Apr 2026

Gwen

Clean, friendly and so much to do for everyone

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Sarmad

Amazing resort! Multiple pools and activities for kids and families. Kids loved the outdoor movie, Gatorland visit and lazy river. We stayed in a 2 bed and bath villa. Room was clean and staff was great. Kitchen had all the utensils. Only 15 minutes away from Disney and 30 minutes away from Universal. Will definitely be returning.

Family_with_children

8/10

Excellent

29 Apr 2026

Nichole

The shower curtain had mold on it. The hallways smelt musty (old damp carpets). Some of the towels were stained that our room came with. Cabinets in the room are very outdated and you can see when you look at the cabinets (paint is chipping/worn away). The staff were awesome and friendly. The bathrooms and common areas in the resort are clean. The guy who sells discounted tickets in the lobby james and Jessica in the main lobby are very helpful.

10/10

Exceptional

29 Apr 2026

Marvin

I stayed for my sister's 60th birthday celebration for the weekend. Upon checking in, my room was upgraded! Sweet!! My 2bd villa was awesome!! Very spacious, well maintained and beautifully designed. The property had great amenities. Lots of pools, golf and fun activities for kids of all ages. The food at all of the restaurants I ate at was pretty good. The only thing I didn't like is that our group was spread out all over the property so in order to meet up, we had to either drive to each other or take property shuttle. Other than that, I really enjoyed my stay and I would definitely recommend this resort.

Family

10/10

Exceptional

28 Apr 2026

Felicia

Clean, updated villa.

10/10

Exceptional

28 Apr 2026

Maddison

This resort was so nice, staff was kind , and so much to do. The pools were very clean, and not overly crowded. Will definitely have staying there again!

Friends

10/10

Exceptional

28 Apr 2026

Breanna Shanone

Room was clean , staff was really nice , pools where nice and clean , I would stay here again

Family_with_children

10/10

Exceptional

27 Apr 2026

Justin

Everything about the resort and villa was top notch

Family_with_children

10/10

Exceptional

27 Apr 2026

Janet

Excellent

10/10

Exceptional

27 Apr 2026

syed

Nice and clean place

10/10

Exceptional

26 Apr 2026

Catriona

Such an incredible stay at this resort!

Family_with_children

10/10

Exceptional

26 Apr 2026

Geovanni

We can’t stop talking about how amazing everything was at this resort. So far the best experience at a resort. We will definitely return, and recommend this place to family/friends! So much excitement about everything at this place that I’m at a loss for words. So much activities to do here that you don’t even get a chance to explore outside. Prices are good, staff is super friendly and helpful, security is extremely helpful and approachable. Just love it here!

Family_with_children

10/10

Exceptional

26 Apr 2026

Tracie

Wonderful place and staff. No complaints!

Family_with_children

10/10

Exceptional

26 Apr 2026

Janet

Everything exceptional

Partner

10/10

Exceptional

26 Apr 2026

Kamala

The property was really big enough for enough people. It was great experience, especially I like the way staff was really friendly and I would like to thank to the entire team, especially the Alex manager Amit or Hamir

Family_with_children

6/10

Pleasant

25 Apr 2026

Douglas

The concept of the property is cool, the pool area is great for kids but the room was extremely outdated and had horrible smell.

2/10

Poor

25 Apr 2026

Joy

The resort itself is great! I loved our room - it was perfect - and every staff member that we encountered on the grounds were very pleasant and helpful. The shuttles left a lot to be desired as it became increasingly difficult to find shuttles going to river island and most shuttles told us that we had to wait for the next one meaning if sometimes took around 40-50 minutes to get on to a shuttle to go anywhere within the resort if you weren’t driving. This wouldn’t really be a deal breaker for me personally but was highly annoying.

The dealbreaker for me was the absolute harassment that we endured from the staff threatening additional charges to our room and harassing us by phone several times over multiple days until we would agree to attend their timeshare presentation. Utterly ridiculous and wholly unprofessional. I would never stay here again because it was so uncomfortable dealing with these slimy sales tactics. So gross. Not everyone wants to buy a timeshare and this disgusting, predatory practice is chasing away customers but go off. Were it not for this harassment by the IHG staff, I would consider this resort for every single trip back to Disney going forward but because they think it is okay to treat paying customers like this, I’d always look elsewhere going forward. Hope it was worth it! :)

10/10

Exceptional

25 Apr 2026

catherine

Yes,yes and yes!!! We are not club owners buy we were treated as if we were/are. My only recommendation is if the TV in our villa could be more updated so we can stream or at least connect to streaming channels. It was very 2000,and had a Dvd player...i mean,i dont know who still has or plays their dvds or brings them to vacations anymore🤔

Family_with_children

10/10

Exceptional

25 Apr 2026

Michelle

Loved this place. Perfect for families.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

RMonti

Check in was fast & friendly

Family_with_children

10/10

Exceptional

24 Apr 2026

Isaac

Great place for the price. Met our needs perfectly for the amenities, room ans location

Family_with_children

10/10

Exceptional

24 Apr 2026

Jayqua Jeannie

Very clean

Family_with_children

10/10

Exceptional

24 Apr 2026

Ashley

I didn’t realize how big the place was or how much there was to do.. def will stay longer next time but we loved it while we were there.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Brittan

Rooms were updated and clean! Came with most anything you needed. Pool areas were great and lots of activities.

10/10

Exceptional

23 Apr 2026

Shealyn

The hotel was amazing perfect size for our family! Loved how it had two bathrooms and a washer and dryer! The kitchen was a bonus for sure! Everything about this place is a yes for me!

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Jose

Good choice for a family vacation or if visiting Disney, great location!!

Family_with_children

4/10

Poor

20 Apr 2026

Rachel

Check-In took over an hour. Only had one person work in the counter. The room keys I was given did not work. Had to wait another hour to get keys to my room. I would suggest looking elsewhere if your time is important

Partner

10/10

Exceptional

20 Apr 2026

timothy

I arrived on April 10, 2026 and left on April 18th. I thoroughly enjoyed the stay. The room (2 bedrooms, 2 baths, kitchen, living area, and balcony) was great. Lots of room. We stayed in the West Village. The pool area was nice though we stayed out in the sand area all week - coolers and beer was not allowed to be brought into the pool area. We would wander to the pool area to cool down. We ate at the Breezes restaurant 3 times on property. the food was very good with reasonable prices. Also, ate at the Pizzeria in the North Village - very good. Plenty of other restaurants off property nearby. There were other areas of the resort available but we hung out in the West Village all week. Convenient location to all tourist attractions. I would definitely recommend the resort.

Friends

4/10

Poor

20 Apr 2026

Craig Victor

Place was nice, waited hours for the room to be ready but never got a text, had to go back to the front desk to find out the room was ready, master bad room a such a smell that my wife wouldn’t sleep in the bed. She put down 3 sheets and made the kids sleep on the floor. The smell was so bad we got up the next morning as fast as we could without enjoying the park for our final day. Food was good. The smell of the room left a bad taste in our mouths. Won’t be returning.

Family_with_children

10/10

Exceptional

20 Apr 2026

Iana

Can't wait to come back and enjoy the entire property. The villa was beautiful!

Family_with_children

10/10

Exceptional

19 Apr 2026

Roberta

We enjoyed this property so much, im currently booking for july.

Family_with_children

10/10

Exceptional

19 Apr 2026

Marvin

Awesome

10/10

Exceptional

19 Apr 2026

Ellen

This place is giant! We booked because we love a good lazy river and this resort didn’t disappoint. Our check in was easy and the staff member really fixed us up by putting us in the building right next to the lazy river. It was the perfect getaway.

Partner

10/10

Exceptional

19 Apr 2026

Andrea

Clean room nice pool

8/10

Excellent

18 Apr 2026

Thelma

The room were clean but the carpet was dirty!

Family_with_children

10/10

Exceptional

18 Apr 2026

Fabrin

I absolutely loved our stay here. We stayed in the villas which looked amazing on the inside. Very spacious and modern. The only complaint was the restaurant \"Stone & Current\". My husband and I both got Beef Wellington, which was ok but definitely not worth $40. The crab & cheese dip was bland, the broccolini was bland, not cooked fully and not worth the price. The lobster soup was probably the best tasting thing. We got the chicken thighs to-go but tasted it while in the restaurant, it was also bland & not cooked correctly. The breading was soggy and falling off the chicken. There really should be a sous chef checking the food before it goes out, and if there is a sous chef, they did a terrible job. It was not worth the price of almost $200. But I guess that's resort food for you. I would never eat there again.
I also didn't like that the $200 gift card we got after going to the \"timeshare tour\", couldn't really be used on everything at the resort, although they said it could at the desk when they are trying to get you to sign up for the timeshare tour. And I didn't like that they automatically took 18% off of every thing you bought at a restaurant or bar, as gratuity. But they don't tell you that ahead of times. All in all, it was a pretty great trip.

Friends_and_family Family

2/10

Poor

17 Apr 2026

William

I rarely leave negative reviews, but this was without question the worst hotel experience I have ever had.

From the moment we arrived, the service was unacceptable. The staff was not only unhelpful, but outright rude and, at times, offensive. We were forced to wait over an hour just to check in, and during that time it became clear that the focus of this property is pushing timeshare presentations—not providing a quality guest experience. We simply wanted a room for the night, not to be pressured into a sales pitch.

When we finally got to our room—after climbing stairs because there was no elevator—we were extremely disappointed. The room was outdated, dingy, and unclean. To make matters worse, there was an exposed electrical box that appeared unsafe and certainly not up to code.

The billing was just as frustrating. We were overcharged for the room and hit with an additional $40 “resort fee” that was never disclosed upfront—and for amenities we never used.

This entire experience felt misleading and poorly managed from start to finish. Between the lack of transparency, the condition of the property, and the treatment by staff, I would strongly advise others to stay away from this hotel.

Partner

10/10

Exceptional

17 Apr 2026

alexzandrea

So many things to do! Great time. Kids loved it. And the pool water was WARM!!

Family_with_children

4/10

Poor

17 Apr 2026

George

The villa was great. Customer service was not. Florida resident discount on resort fee? Refused to compensate. Check out, basically threw us out. Would not allow any resort time that day. Shut the access cards off immediately. I had 15 family members also staying there and the could care less! Out the door you go!

Family_with_children

10/10

Exceptional

16 Apr 2026

Michelle

The POOL! WOW it was amazing very family friendly

Friends

10/10

Exceptional

16 Apr 2026

Alane

Best Vacation ever ... Pools were fantastic, food was good,

10/10

Exceptional

15 Apr 2026

Jerika

Great place to visit; great for family of all ages

10/10

Exceptional

15 Apr 2026

Donald

Yes the pools were enjoyable. The only issue was the saving of pool chairs . I was at some of the pools at around 8:30 am which was no problem for me . I did see a variety chairs with towels, and families showing up around 11 11:30 am while others were trying to find chairs. We all payed for the experience and should have the opportunity to enjoy it equally thank you

Family_with_children

6/10

Pleasant

14 Apr 2026

Karen

The resort is spacious, but they offer you a four-hour tour designed solely to sell you vacation packages. If you aren't a member, the apartments you get are the oldest ones available. The resort itself is absolutely massive; the pool with the lazy river is very shallow—so shallow, in fact, that it scrapes your feet. It’s not terrible, but I’ve definitely stayed at better places.

Family_with_children

8/10

Excellent

14 Apr 2026

Briona

Overall my stay was amazing.My only complaint is that the staff at the bar didn't communicate that it was happy hour.I ordered food for full price when they could have communicated that it was happy hour.Other than that it was clean,plenty to do on the resort and kid friendly.

Family

10/10

Exceptional

14 Apr 2026

DAVID

One of the best stays we have experienced.

Family_with_children

10/10

Exceptional

13 Apr 2026

Mark

Very

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Lazaro

Perfect i will go back for sure

Family_with_children

4/10

Poor

13 Apr 2026

Chaitanya

Avg

Family_with_children

10/10

Exceptional

12 Apr 2026

Peter

We had such a great time - we actually didn’t even leave the resort for the days we were there. I would just suggest buying more pickle ball racquets - not enough for the number of courts

10/10

Exceptional

12 Apr 2026

Kaylee

We booked the accessible room and we were placed right in the front of the property which is great if you have a car bc it’s easy to go places and cut off the time you have to travel through the giant resort. We loved the little pool up front in west village. Our villa was clean and equipped with everything that we could need including shampoo, conditioner, coffee, salt and pepper, tissue, body wash, lotion etc. We thoroughly love this resort!

Family_with_children

6/10

Pleasant

09 Apr 2026

Richard

Over crowded amenities. If you weren’t at the pool to claim a spot at 7am you wouldn’t get one. Stayed here 4 or 5 times over the last 10 years and nothing has changed to improve the amenities. The property constantly calls and hassles you to attend a timeshare meeting. They claim it’s 90 min but we have done it before and after 3hrs they finally brought us back to our vehicle. Btw they automatically charged my card $75 to attend the meeting I never agreed to go to. When I tried to fight it they just kept trying to reschedule for the following day. I never got my $75 back. I think our time stay in at orange lake had come to an end.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Marianela

Very pushy to go on a 90 minute timeshare sales pitch about the property. They also didn’t mention that many of great activities listed in the property amenities come at an additional cost. Would have been a great stay without these two shady practices

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Michael

Everyone was great and friendly.

6/10

Pleasant

08 Apr 2026

William

Overall the experience was not bad. The shuttle was very helpful. The villa, where we stayed, was very clean. The amenities are also great and the distance to the parks also great.
The issue we had was with the staff at the desk. The check-in experience was not hospitable. After waiting almost 30 minutes, with 3 kids, the agent seemed bothered by us. He could not locate our reservation and asked “was your reservation for yesterday?” I of course said, no. He then just stood there waiting for us to figure things out. I had to call Expedia to get a confirmation number. Once I provided it to him, he said, “here it is.”No apologies. We were standing there another 25 minutes.
Finally the night before leaving we stopped by the desk and asked for a late check out. Just one hour. We even said we would pay an extra fee if needed. Or flight was scheduled for 5pm and checkout was 10am. The agent immediately said no. I said could I speak to your manger, just asking for 1 hour. He pretended to go to the back office to get a manager and then proceeded to ignore us at the desk. We stood there waiting. I approached the agent and asked if he had spoken to the manager. He said yes, and the manager said no. I asked to speak to the manager personally. He said the manager is walking the property. Which of course, showed he lied about speaking to the manager about our request. Unacceptable. Checkout we waited for the shuttle one hour in our room past 10am. Yet we got a No.

Family_with_children

2/10

Poor

07 Apr 2026

William

There are insufficient chairs for the pool! People waited hours to get a chair! I will not be back!

6/10

Pleasant

06 Apr 2026

Warrick

Great place if you have little kids adults not so much, nice pools and golf courses

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Kimberlee

Room was clean and property was perfect. They need more pool
Chair was hard to find a spot after 8am.

10/10

Exceptional

05 Apr 2026

Hannah

So awesome! Room was spacious and clean and staff was super helpful

6/10

Pleasant

03 Apr 2026

Erin

Pools were frea

10/10

Exceptional

01 Apr 2026

SHARON

I have taken my family here the last five

10/10

Exceptional

31 Mar 2026

Justin

Pool was amazing...could use a bit more dish and laundry detergent... One thing I struggle with is the cost of $9 to rent a tube for one day. I had seven people in my family...so to spend $63 per day on just tubes is hard to justify.

Family_with_children

10/10

Exceptional

31 Mar 2026

Desiree

Clean room and pool areas

Family_with_children

10/10

Exceptional

31 Mar 2026

Victoria

This is a huge resort. There are multiple pools and activities (pay to play) condos are good with plenty of space and washer/dryer

8/10

Excellent

31 Mar 2026

Bridgette

Room felt like we were in a basement. Window to the atrium, no outside view.

Family_with_children

10/10

Exceptional

31 Mar 2026

Karina W

Clean rooms, family friendly, lots to do

Family_with_children

10/10

Exceptional

31 Mar 2026

Rikilee

The resort amenities such as pool and arcade are great for families. The bell staff was absolutely incredible.
Front desk staff - lots of confusion and language barriers. Unfortunately my card was way over charged for amenities I did not get to enjoy.
Better check in and information upon check in would be extremely helpful.

Self

10/10

Exceptional

30 Mar 2026

Nicole

Pools were great but crowded during spring break

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Enid

Everything great