Holiday Inn Club Vacations at Orange Lake Resort

United States , Orlando Area - Florida - FL
KISSIMMEE, West Irlo Bronson Memorial Highway, 8505
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Louis

Best resort we HAVE ever been to!!! LOVE IT

Partner

10/10

Exceptional

12 Mar 2026

Tahothoratie

No better resort near all of the Orlando must-do's

Partner

8/10

Excellent

11 Mar 2026

Deborah

Both pools East Village and Lazy River were great. My only complaint/suggestion (which I hear from Management that it is being attended to, and thank you for the gift basket left at our door) was the website. It is outdated and could be so much better. Had problems booking cabanas and also no real resort information available. Wish we didn’t have to get parking passes from time share sellers, but do understand that that is the property. All in all a good stay.

Family

10/10

Exceptional

11 Mar 2026

Jeremy

Lots of activities for the whole family. Decent food choices. Our room was spacious and very clean, had everything you needed.

Family

6/10

Pleasant

11 Mar 2026

Melissa

Pool was dirty and the cost to do anything on property was high. The “resort fees” were over $200 and nothing came with that. The room was spacious and clean. Would stay somewhere else due to the fees required at check in.

Partner

10/10

Exceptional

10 Mar 2026

Maria

Really great facility

Family

10/10

Exceptional

09 Mar 2026

Nancy

Good

8/10

Excellent

09 Mar 2026

Elizabeth

The lazy river doesn’t exactly flow, the water was cold. No complaints about the other pools. It’s expensive so just prepare for that. Our room was decent, the bathtub in our master bath had a leak and made a massive mess if I bathed our kids in it. It was nice to have a full kitchen and laundry unit in the room.

Family_with_children

10/10

Exceptional

09 Mar 2026

Robert

Yes

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

John

Pool was excellent. Annoying that they charge you 25$ for a late checkout. Especially on daylight savings day....

Family_with_children

10/10

Exceptional

08 Mar 2026

Rachel

The pools were great, plenty of things to do onsite. The room was clean and had everything we needed for our stay with fully equipped kitchen.

Partner

10/10

Exceptional

07 Mar 2026

Kelly

Excellent amenities. More than I imagined. Thumbs up for kids and families.

6/10

Pleasant

06 Mar 2026

Elisa

The hotel is spacious great for family vacations and the price is excellent.
I didn’t like the towels are. It changed daily but you have the option to do laundry for clean towels. I don’t like to do laundry on my vacation.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Tim

It was a very nice stay

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Vivian

Beautiful, clean and spacious villa

Family_with_children

6/10

Pleasant

03 Mar 2026

Edward

Property is beautiful but way to spread apart! They do have shuttles but just wasn’t for me!

Family_with_children

10/10

Exceptional

02 Mar 2026

Kellie

This property is as everything you could ask for, you don't have to really leave it. Great restaurants, awesome pools and activities all day

Partner

8/10

Excellent

02 Mar 2026

Anthony

Clean room, comfortable for family of six. Staff when checking in delayed me getting the room by 30 minutes. They thought the room wasn’t ready but it was. The parking is. It good. Too many people driving in to use the pickle ball courts take up parking. We had to park 7 buildings over from our room. Not convenient.

Family_with_children

6/10

Pleasant

01 Mar 2026

Ken

Ice machine was not turned on. the microwave had the wrong rotating dish.. Cabinets poorly designed. For example, had to open the oven to get at some eating utensils. Hidden fees not advertised on Hotels.com. No mention of it being a time share or we would not have stayed there. They do not take cash. there was no mention of this either. Racoons patrolled the street raiding trashcans at night. Food was just ok but my kids said I was a better cook.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Kinasleivy

La habitación estaba impecable todo muy tranquilo perfecto para disfrutar en familia

10/10

Exceptional

01 Mar 2026

Tara

Everything was superior, the staff the accommodations, and the amenities. We had a fantastic stay!

Family_with_children

8/10

Excellent

01 Mar 2026

Joanne

The place is very clean and the staff is very friendly and helpful. The only draw back is that everything is sooo spread out. Also, be aware that this is a Vacation Club, aka, time share so they won’t even give you the keys to your room until they try to wear you down to take a 90 min+ marketing tour. Stay tough, unless you are so inclined to do the tour. I did not do the tour and the place was good.

Family

8/10

Excellent

01 Mar 2026

Stephen

Staff were very friendly and caring and acted quickly to a situation we encountered with another guest.

Family_with_children

10/10

Exceptional

28 Feb 2026

Trevor

Great resort. Kids loved the pools! Close to Disney!

8/10

Excellent

28 Feb 2026

Daryk

The room and pools were nice however the constant asking for us to do their seminar & lack of respecting our “no thank you, we aren’t interested” started the stay off rough.
Gilbert at the front was very friendly and welcoming when we showed up and helped throughout the checkout process as well!
I’d verify the fun zone before you show up, one worker told us they were about to close and that all of the fun zone is included in our stay except the bouncy place and the zip line.
We came back the next day and a different worker told us that the fun zone cost per person and wasn’t included.

Family_with_children

8/10

Excellent

28 Feb 2026

Bryan

Property was gorgeous though extremely big. Check in was very slow and got pressured to sit through the sales presentation.

10/10

Exceptional

28 Feb 2026

Julie

There literally was not one thing that we had issue with!

Family_with_children

8/10

Excellent

27 Feb 2026

William

Room was very clean and spacious! All staff we interacted with were wonderful. The only downside (in part due to our lack of knowledge about the resort) is that if you don't have a car you rely strictly on the shuttle. At times we waited almost 20 minutes for a ride to the main clubhouse to get to pools and restaurants. The food selections on property are great and the pools were fun - my family loved the lazy river! We do plan to go back and this time with a rental car to get the most out of our stay.

10/10

Exceptional

27 Feb 2026

Mary

Outstanding!!!!

8/10

Excellent

26 Feb 2026

Dan

Pool area is great, the rooms are nice, but bed/sofas are slightly discomfortable

Family_with_children

8/10

Excellent

26 Feb 2026

Frederick

Great amenities

Partner

10/10

Exceptional

26 Feb 2026

Ana Margarita

Absolutely loved it!

6/10

Pleasant

26 Feb 2026

Jenny

Family

8/10

Excellent

25 Feb 2026

Mark

Amenities of the resort were fantastic. We enjoyed the stay. I thought the room was a bit outdated and should be aesthetically improved

Partner

10/10

Exceptional

25 Feb 2026

Margaret

Great amenities. Too much of a hard sale on the time share

Family_with_children

6/10

Pleasant

25 Feb 2026

Katharine

Room was in very good condition and the kitchen was perfectly stocked. We loved the pool areas and amenities. The staff overall were very friendly and helpful.
An optional tour was pushed on us at check in. After a long day of travel and managing tired kids we missed the fine print that we couldn’t cancel the tour without paying a $50 no show fee which seems disingenuous. I called a full day early to cancel and was told we would be considered no-show.

On check out day we had housekeeping knocking on our door at 9am and then again immediately at 10 and then a phone call as well which was a bit frustrating as we were actively trying to get out the door.

The experience overall was good, but clouded by the events at check in and check out.

Family_with_children

10/10

Exceptional

24 Feb 2026

Mindy

Loved the 3 vedroom villa. Lots of space. Giant property.

10/10

Exceptional

24 Feb 2026

Marla

The stay was everything I expected and more. The villa was clean and cozy. My family enjoyed the amenities. The only thing missing was more time to enjoy everything the resort had to offer.

Family_with_children

10/10

Exceptional

24 Feb 2026

Michael

This resort is our all time favorite vacation spot , don’t even have to leave there is so much to do here and they offer great activities for the kids!

Family_with_children

10/10

Exceptional

24 Feb 2026

Kyle

Great place for the family

8/10

Excellent

24 Feb 2026

Larisa

The villa was large, clean and renovated. The staff was friendly but overzealous in trying to get us to tour the time share option. The property is so big that you have to drive everywhere. There is no vending or dining option in the individual villa buildings.

10/10

Exceptional

23 Feb 2026

Norman C

Great place, loved all the amenities. Condos are great, well equipped.

Family_with_children

10/10

Exceptional

23 Feb 2026

Carlota

Amazing value for the accommodations and amenities. The kids loved the pools.

Friends_and_family Family

4/10

Poor

23 Feb 2026

The room was in the laundry room basement, so it smelled of cleaning supplies and was extremely hot and muggy. Had to go through back doors and down weird hallways to get to the room, and then the wristband they gave us to open the door didn't work, so we had to go through the maze to find the front desk again. Always ask for a key card instead; the wristbands don't work. The pool was not found nor near the rooms. We saw the pool on a map, but had to drive far away to get to it, so we were never able to drive over to the pool. It was in a totally different area. This is a TIMESHARE, so upon arrival, they try to upsell you on wristbands and packages. Not what we were expecting or interested in. Wasted a good hour of our time with it. We would not stay here again.

2/10

Poor

23 Feb 2026

Bryan

$700 in added fees. For what? Wasn’t for cleaning the room. Was there for two weeks. Asked for a cleaning a week into it and was told no and given sheets to change the beds myself. Toilets had fungus growing in the bowls. Hot tub was below 100 every day. Ridiculous. Had my nephew show up to stay a few days. Security held him up saying he needed to learn how to check into a resort. He told me this after I left or I would have been at the security office. Went to west side and rented a cabana for $75 for my family. Next day went to river island and was charged $250 for the same cabana. I asked why the price difference and was told that river island is the main spot. Restaurants and water slides were closed. With left at 11am to go back to the West side. Been coming here for the past 18-years. Last time. And no means no. I do t understand why I have to pull the phone off the wall for the time share to stop.

Family_with_children

2/10

Poor

23 Feb 2026

Enrique

Our upstairs neighbors were horrible fighting the whole time had to call the police at one point. They Parked their car in the grass at my window and honked the horn all night they were running and stomping crying loud and screaming out the back door after the cops left.

Family_with_children

10/10

Exceptional

23 Feb 2026

Samuel E

Room & staff were great

Friends

10/10

Exceptional

22 Feb 2026

Bruce

Room was excellent resort was great

Friends_and_family Family

4/10

Poor

21 Feb 2026

Sukanya

I paid for 4 nights even though we stayed 3, as we would arrive around 10AM. Which is ok as the \"villa\" was big. However, not happy with the services here - One, the elevator did not work intermittently and we were on 6th floor. Two, the staff was not helpful - one person asked us to wait in line for checkout, thankfully another came in and asked us to just drop the key. Three, I requested a shuttle to take us from the villa to lobby at 9:15 - they confirmed verbally but there was no one.

It's a good place and the pool was good. Wish they get the services normalized. Perhaps it being so big a resort dipped service quality.

Family_with_children

8/10

Excellent

21 Feb 2026

LISA

Great place!

6/10

Pleasant

21 Feb 2026

Catherine

Ok, and I’m being generous. However, the staff are lovely here. The “resort” is a compound. Rent a car, or you’ll be waiting for a shuttle or walking miles around. The “villas” are ok, outdated. There is no room service,you take out your own trash, make beds,
and you have to wash your own pool towels (ps- you get charged so make sure you keep a leash on them) The pools are fun, lots to do for kids. Rent a cabana at the pool; or your hoarding chairs to get a spot. This is a budget hotel at best, we made a last minute decision and this was available, hard to compare since we are used to luxury and it would be unfair to do that.

Family_with_children

10/10

Exceptional

21 Feb 2026

Adrienne

Everything from the room and amenities, to the staff and other happy guests was amazing. So amazing we ended up buying a timeshare! So we will definitely be going back again and again and more!

Family

8/10

Excellent

20 Feb 2026

Travis

The room was nice and all but when you open the door you were immediately hit with the smell of paint and a high concentration of it as well. Management was notified but really didn’t rectify the situation due to capacity of the resort during this time. We stayed for 4 nights and every night when we returned from Disney it smelled of paint. They claim the tubs were redone and that’s why we smelled the paint but the room should’ve never been rented out until this was aired out like you’re supposed to when you paint or refurbish tubs with paint or varnish.

Family_with_children

2/10

Poor

19 Feb 2026

Brian

My first 24hours, my iron stained my white shorts, the coffee machine in my room was broke so wasn't able to have coffee first thing in the morning. I went to golf, no shuttles to get you to legends if your tee time is before 8am. I was told security would come get me, when i walked over to their building since no one picked me up after 30 minutes, they told me since i wasn't handicap they wouldn't take. Posted shuttle times are 8am and don't offer shuttle to get you to tee time if before 8am.

Self

8/10

Excellent

19 Feb 2026

Jaycee

Great pool

10/10

Exceptional

19 Feb 2026

Riyaj

Great resort

10/10

Exceptional

18 Feb 2026

Jamila

The check in staff was very pleasant. The grounds were beautiful and so was the room. My family and I enjoyed our stay.

10/10

Exceptional

18 Feb 2026

Melissa

Room was great.

10/10

Exceptional

17 Feb 2026

David

Was great, didnt have time for the kids to use the pools but yhey looked like a ton of fun. \"Room\"..aka condo was great and even had a good view of the fireworks from Disney. Only frustrating thing is the ol \"go see joe to get the room key i just gave you \"activated\"\" for a timeshare hook.

Family_with_children

10/10

Exceptional

17 Feb 2026

Stephanie

Great room, clean, fresh and super easy check in. Pool and location is great!

Family_with_children

10/10

Exceptional

17 Feb 2026

Joslin

Clean rooms amazing amenities and location was perfect. I will book again

8/10

Excellent

17 Feb 2026

DAWN

Room was very clean and very big. Pool was beautiful, clean and warm. The entertainment team was very good. The marketplace had delicious bakery and ice cream.

Partner

2/10

Poor

16 Feb 2026

HECTOR

Cons:
We experienced multiple disruptions during our three-night stay totaling $1,049.19 (including resort fees). Despite calling ahead about our late arrival, check-in took about 25 minutes close to midnight.

At 6:50 AM the first morning, the in-room fire alarm sounded, waking our entire party. It went off again around 7:00 AM. Maintenance responded and said it would be fixed, but that same night at approximately 11:45 PM the alarm went off again, requiring another visit. The repeated disturbances significantly affected our rest during a short stay.

On checkout morning around 9:36 AM, while we were still gathering belongings and had not completed checkout, a staff member entered the room without confirming that it was vacant.

Pros:
Maintenance responded promptly when called.

Overall, for a stay costing over $1,000, we expected functioning safety systems and clearer room access procedures. Unfortunately, the experience did not meet that expectation.

10/10

Exceptional

16 Feb 2026

Claire Mary

Went for a long weekend with 3 young children aged 2-7. Stayed in a 2 bedroom villa. Very accommodating and provided a crib and high chair for our stay, also a few dishwasher pods and laundry soap which was really convenient! Villa was newly renovated and spotless. We loved the pools (heated)!, great for all ages of our children. Pool bars and food were great also! Would definitely stay again!

Leisure Family

8/10

Excellent

16 Feb 2026

Kyle

Everything was great except the floors were dirty in the unit. Turned your feet black walking on them barefoot

Leisure Family

10/10

Exceptional

15 Feb 2026

Kiel

Clean and comfortable

10/10

Exceptional

15 Feb 2026

Elisabeth F

The room was spotless and the staff was wonderful!!

10/10

Exceptional

14 Feb 2026

Megan

We had a great stay. Very clean and tons to do for our 3 children!

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Ann

Clean , staff housekeeping excellent

Leisure Family

10/10

Exceptional

14 Feb 2026

Natilee

Staff and amenities

Business Friends

10/10

Exceptional

12 Feb 2026

ayra

Clean and super close to everything. So many amenities for kids and adults

Leisure Family_with_children

8/10

Excellent

12 Feb 2026

Meegan

Beautiful resort with lots of pools, restaurants, several gyms, at least two arcades. Staff were very friendly and accommodating. Room was mostly fine - we appreciated having the kitchenette. However, we had no window to the outdoors, just to a common space which made the room feel very dark and closed in. That kind of ruined it for us.

Leisure Family

6/10

Pleasant

10 Feb 2026

Isabel

Room was average. Housekeeping did not clean the room the following day.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Amy

Everything was great

Leisure Family

10/10

Exceptional

10 Feb 2026

Beatriz Elena

Clean and spacious rooms, perfect for families and friends.

Leisure Family_with_children

4/10

Poor

10 Feb 2026

Adriah

Shouldn’t have to say “NO” more than once to the timeshare sales pitch! We said no about 10 times before having to just walk away! This should not be a part of the check in process, ridiculous! On top of that, the room was not in very nice condition. Broken hair dryer, broken toilet paper holder, broken towel holder, soap scum all over the counters and cabinets were super worn and not nice! Superbowl music playing extremely loud til 11pm in the lobby when your room is looking out into the lobby was not it!!! Also being charged at $39 plus tax amenities fees PER NIGHT is crazy. I did not see a mention of this when booking my room!! Would not ever recommend staying in the actual hotel studio rooms!

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Arturo

Perfect room

10/10

Exceptional

09 Feb 2026

Denise

Excellent location with excellent service! We had a newer villa and it was clean and huge. Very very satisfied

Leisure Family

8/10

Excellent

08 Feb 2026

Lesley

This is a timeshare resort, they will try to sell you something and hold you keys while trying to convince you to take a tour.

Friends_and_family Family

2/10

Poor

08 Feb 2026

Nick

Upon check-in people were rude, trying to force people into timeshares that’s not why we wanted to stay at this facility will never stay at another facility. That is a Holiday Inn resorts because they try to force things on you that one doesn’t want and then telling you they’re gonna charge you a bunch of extra fees if you don’t go along with it.

Leisure Family

10/10

Exceptional

07 Feb 2026

Chelsey

Such an amazing resort, and HUGE! Our room was spacious and very clean. Front desk was very helpful, fast with our check-in and very informative. We would definitely stay here again..we just hope the cold doesn’t follow us down next time haha

Leisure Family_with_children

8/10

Excellent

05 Feb 2026

Susan

The resort is beautiful and can’t complain about anything AFTER check-in. Check-in took forever and because it’s a timeshare resort, they hold your room key and parking pass hostage until they give you their sales pitch. After a long drive, we just wanted to get settled. Also, the price you see is not what you get. There was a resort fee on top of it all and a $25 early check-in fee. We were half an hour early. Once we got through all that, the resort was beautiful.

10/10

Exceptional

05 Feb 2026

Amanda Marie

Room was spacious and clean. Staff were very friendly and accommodating. The resort was larger than I had anticipated with plenty to do. The shuttle buses were very handy and drivers went out of their way when the weather was cool to drive you back to your room.

8/10

Excellent

05 Feb 2026

Richard

A door from the bedroom to the living room squeaked loudly. If they missed that, made you wonder other things they missed

Partner

10/10

Exceptional

04 Feb 2026

Jenny Eugenia

Clean and spacious room

6/10

Pleasant

04 Feb 2026

Patricia Ann

The room was good. I was very upset having to drive to each pool. I requested a room that my granddaughters could walk too. Also calling daily for timeshare times was a little much, I made it very clear at check in that I was not interested in the timeshare meetings. Pools were cold and the hot tubs were to hit to be in.

Leisure Family_with_children

10/10

Exceptional

04 Feb 2026

RAUL

Very good

8/10

Excellent

03 Feb 2026

Brigitte

Room was spotless. Staff was pleasant.

Business_and_leisure Family