Holiday Inn Express Clermont Se

Holiday Inn Express Clermont Se – West Orlando

United States , Orlando Area - Florida - FL
Clermont, 105 Summer Bay Boulevard, 105
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

06 May 2026

Alyssa

Honestly the best place I’ve been to in a long while. The whole experience was amazing. My kids had an amazing time. Definitely will be revisiting soon!

Family_with_children

10/10

Exceptional

04 May 2026

Kevin

Very clean. I highly suggest it.

Family

4/10

Poor

04 May 2026

Richard

Room had a very moldy smell

Family

10/10

Exceptional

03 May 2026

Laura

The hotel and resort are amazing. I loved being able to have multiple different options for pools. Staff was great, especially Love. Everything was clean and nice. The hotel also provides pool towels. The only complaint I have was breakfast was not very good and it was the same stuff every single day

Family_with_children

8/10

Excellent

03 May 2026

Hilda

I have no coments ...........

6/10

Pleasant

03 May 2026

Jake

breakfast wasn’t kept stocked, our shower nozzle was stripped and hard to use, dated hotel

Friends_and_family Family

6/10

Pleasant

01 May 2026

Sylvia

The room was ok. They should remove the carpets and put woiden floors or tiles. Carpet had a smell.

Partner

10/10

Exceptional

29 Apr 2026

Silverio Javier

The facilities were amazing. Everything was clean and in place. The room was above expectations. And the staff was very friendly, helpful and very knowledgeable. The breakfast was one of the best we've ever had, everything done in the moment. Everything was just awesome!

Family_with_children

8/10

Excellent

28 Apr 2026

Hamza

Clean rooms. Breakfast was ok, staff were nice

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Diondre

Was an amazing stay. Love the fact that we get to use the resort facilities

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Kristy

The Hotel is ok but needs some work. Our shower faucet kept running. The shower needs a good scrubbing. The bathroom door handle was broken so it kept coming off and the bathroom door would stick. The door entering the room had to be pushed hard in order for it to full lock. Called front desk about issues and maintenance said there wasn't much they could do. The light under the microwave doesn't turn off or at least couldn't find a switch so we just unplugged it. Needs better lighting in the room it was a bit dark.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Jared

Many amenities and located in a great area

Family_with_children

6/10

Pleasant

26 Apr 2026

Cornelius

The staff was friendly at check in. The rooms are updated but came with some issues. Our room had a door knob in the bathroom broken and the TV remote was taped together.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Donald

Resort like environment

Self

10/10

Exceptional

25 Apr 2026

Lisette

Perfect nigth and costumer service

Family

2/10

Poor

25 Apr 2026

Amanda and Dan

They close the main pool early (before 7) so forget about going swimming after dinner. The other four pools they misrepresent are at least a 10 minute walk, more if you have a toddler. Driving there is a nightmare. It took one hour to go 6 miles. The entire evening was a waste and a disaster, the kids were disappointed. We will never stay there again.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

cassidy

It was awesome i would definitely go back there so much to do on one resort great for kids loved it

Family_with_children

10/10

Exceptional

25 Apr 2026

yuri

Need to improve Breakfast. Other than that it’s a good place.

10/10

Exceptional

25 Apr 2026

Todd

The property was well maintained. Breakfast was excellent and the guy at the front desk (not sure of his name now)was very friendly and gave us information that was very helpful !! The room was huge and clean …becuase of our short stay we didn’t get to see all the resort. Hopefully we will next time we stay 🙂

Partner

8/10

Excellent

23 Apr 2026

Lynne Bernice

Clean, staff accommodating. Pool bit on small side and never any pool towels but would give them to you if asked at reception. Breakfast, although repetitive, very good and saved us loads money. Would visit again

Partner

10/10

Exceptional

22 Apr 2026

jakata

The food was fresh and delicious

Family_with_children

10/10

Exceptional

21 Apr 2026

Randy

Clean room , slightly noisy but comfortable, convenient area for shopping. Staff was awesome

4/10

Poor

20 Apr 2026

Nathanial

The room was definitely clean and most of the staff were very kind. Breakfast was missing bacon and sausage looked a little underdone. Didn't know about any bar.

The pool situation quite upset me. The whole reason we came to this property was for the splash water park and they told us that it's only open from 12-5?!?!? What kind of hours is that?!? It gave us absolutely no time to use the hotel for why we booked it! I am very upset about this.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Mandy

Clean rooms and friendly staff. Pool closed to early for our family to really use it. Access road to grocery store was very helpful. Some of the amenities we were not even sure where they were located. However, we didn’t ask where they were.

Friends_and_family Family

2/10

Poor

20 Apr 2026

Ravindra

No hot water on 4th floor

Family_with_children

8/10

Excellent

19 Apr 2026

Alan

Workers were cool and laid back. Very helpful as we. The iron was annoying to use and the shower was a little weird with the faucet system but that’s me nitpicking. I had to take a little longer for checkout and the crew was understanding. No real complaints. Great price. Breakfast wasn’t bad either. Would come back!

Self

10/10

Exceptional

17 Apr 2026

Humberto

Clean room breakfast was good but outdoor was kinda jucky especially the pond not too good of a view.

2/10

Poor

15 Apr 2026

Micah

Lost water for a day and the pictures do not match the hotel

Family

4/10

Poor

14 Apr 2026

Diana

The property itself looked beautiful, but my experience was extremely disappointing.

After checking in, I discovered the toilet in my room was not working. I reported it right away and was assured it would be fixed. Later, I was told the issue couldn’t be resolved and that I would be moved to another room. However, instead of being reassigned, I was handed a plunger and asked to handle the problem myself, which was completely inappropriate.

When I requested a new room, I was told the hotel was fully booked and the only option offered was a refund. I had no choice but to leave and find another place to stay late at night, which was very stressful for my family.

Overall, this was a very negative and unacceptable experience

Family

10/10

Exceptional

13 Apr 2026

Stevenson

The hot breakfast was delicious! Room was clean. My son loved the pool, and the restaurant at the club house was fairly priced and delicious. Bring your fishing poles, the lake holds large mouth bass.

Family_with_children

10/10

Exceptional

12 Apr 2026

Melanie

Staff were welcoming and friendly. Having access to the amenities on the entire resort is great. We loved the clubhouse pool and mini golf. Breakfast was fresh and had lots of selection. My only suggestion would be to have breakfast last a little longer as it is over at 9:30 am. Access to the coffee throughout the day would be nice. Great stay!

Family_with_children

4/10

Poor

12 Apr 2026

Sarah

The beds were awful, cheap quality and a disappointment, the resort is nice but they

10/10

Exceptional

10 Apr 2026

Dawn

Clean room. Nice area. Felt safe. Breakfast bar great. Free shuttle to Disney.

Family_with_children

6/10

Pleasant

09 Apr 2026

matthew

The staff was really nice. The room was not great. The bathroom floor was buckled, the shower was tiny, and the room was outdated. You could hear every noise from the hall and surrounding rooms. I would NOT recommend this hotel as there’s a lot of better ones around.

Family_with_children

8/10

Excellent

09 Apr 2026

Joseph

Overall good.

Partner

6/10

Pleasant

09 Apr 2026

Lindsey Nycole

I will start this by saying, you definitely get what you pay for and I didn't pay a lot for this stay. The property is a bit misrepresented with all these amenities being on Holiday Inn grounds but are actually scattered throughout a pretty large time share resort.
Staff was friendly. Breakfast was standard continental fare. The coffee was really good! Our first room, in the main building (there's two), was extremely damp and smelled of musty, tangy air. Very few outlets worked, and then the hot water went out. Called the front desk and they kindly moved us to the second building. Room was nicer, dry, and didn't smell sour. However, it was SO LOUD. Might as well not have had walls. Everyone carrying on in normal tones of voice and just normal ins and outs sounded like they were in the room with you. It was awful.
All in all, it was ok at best. Would not book again and would not put my friends or family there either.

Family_with_children

8/10

Excellent

08 Apr 2026

Cardel

The property was very nice and family friendly. Breakfast was conveniently served & hot daily. Check in and out was flawless and professional.The only downfall was the bathroom showers & towels. They are dated and need replacement. Overall, our family had a great time here and if we visit Clermont we will definitely come back.

Family_with_children

10/10

Exceptional

07 Apr 2026

Samantha

Great overall stay! We definitely plan to come back, my kids have autism and the staff was amazing with them! Breakfast was always great however get there early! It won’t disappoint! As a person with celiac disease the eggs, yogurt, and potatoes were my go to every morning! I will say the big kahuna offers gluten free buns but I got violently ill from it so if you’re celiac eat elsewhere. Clean room, great staff. Seen live alligators in ponds, lots of wildlife from cranes to unique ducks. Starbucks available at the clubhouse! Didn’t get to zip line but we plan to next time they do charge a small fee for it but we are okay with that. Game room was fun, can rent out stuff for pool, basketball, tennis, ping pong, etc. mini golf was fun as well. Best deal in the area cannot wait to return in winter!!!

Family_with_children

4/10

Poor

06 Apr 2026

Darlene

The chairs at the main pool near the buffet were broken and in poor condition.

One of the large pools in the complex was closed for maintenance, and this was not communicated to us. We only found out when we got there and had to leave.

We were told that the basketball court would be open at night. We went because we have a teenager who plays, but it was closed.

There is only one very small elevator for the entire hotel.

The breakfast is very good, but it is not organized. There was only one employee handling both the breakfast and the cleaning. I didn’t get her name, but she was excellent—constantly restocking items and trying to keep everything in order. It’s too much for one person.

There were two toasters, but one was broken, which caused a long line just to toast bread. Honestly, the breakfast buffet area is a mess.

The pancake station also had a long line, and it takes a very long time for the pancakes to be made. They should have them prepared in advance so guests can simply grab them and move on.

Overall, the breakfast buffet area is very disorganized and too small for the number of guests. The dining area is also too small—you have to wait for others to finish before being able to sit down and eat.

All the employees are excellent, from the front desk to the breakfast staff and housekeeping. Customer service is outstanding.

However, I’m sorry to say that I would not stay at this hotel again due to all the issues mentioned above.

Family_with_children

10/10

Exceptional

05 Apr 2026

Madeleine-May Sterling

The front desk staff were so friendly and kind, room was clean, the entire resort was perfect! I’ve never been happier with a stay and will be planning future vacations around being able to stay here.

Family_with_children

8/10

Excellent

05 Apr 2026

Tamara

Breakfast was good but stops getting filled at 9:15 (9:25 doors close even tho breakfast s served until 9:30!). Pool needs cleaned a bit more — lots of leaves and debris to push out of the way. Cleaning staff sweetly arranged my son’s stuffies on the bed for him. He loved it! Lots of parking no matter what time we arrived. There are some wear and tear spots that need addressed — hole in the ceramic tile got my son’s toe out first night.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Desiree

This was a nice place to stay. Clean and nice staff. You are able to use the whole resort with multiple pools and mini golf plus other activities.

Family_with_children

10/10

Exceptional

04 Apr 2026

MARLENE

The hotel was very clean and breakfast was good! Staff memebers were attentive and kind.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Trisha

Breakfast was a madhouse and was never replenished, hotel offered outside guests breakfast for a fee, and could not keep up with enough food. Ran out of ketchup for days and never replenished. Bathroom doorhandle disconnected from the inside of the bathroom in room 1201 and locked me in, someone in the room had to open-but what if I was alone? who knows...... pool towels were threadbare and small. Coffee was great, and each cup was fresh ground from beans. little messy with sticky tables, sticky floors. Watch out for the people in lobby trying to sell timeshare! Other guests were loud. Trash overflowing and kept up on. Trash bins in stairwell stunk bad, but we like using stairs instead of elevator. % pools are NOT on property site. THis in inside a resort and you CAN use the resorts pools but they are walking distance or use golf carts, very crowded.

Family_with_children

6/10

Pleasant

02 Apr 2026

Phyllis

Breafast was excellent!

8/10

Excellent

31 Mar 2026

Rebekah

Great place to stay with the kids. Great amenities and wonderful breakfast.

The only problem we had was our a/c wasn’t working and there was no great way to fix it. Don’t was about 75 in our unit the entire time.

Family_with_children

10/10

Exceptional

30 Mar 2026

Derek

Overall a very good stay. Tons of activities available for my family. Highly recommended!

Family_with_children

10/10

Exceptional

30 Mar 2026

Mary D

Clean room nice breakfast bar and coffee machines

10/10

Exceptional

30 Mar 2026

Kechia

Great staff Breakfast & Amenities

10/10

Exceptional

30 Mar 2026

Alesha

Everything was great!

8/10

Excellent

29 Mar 2026

Christina

For the price, the hotel is clean and safe. The breakfast was good and staff were super nice. Only “complaints” if any would be that 1 elevator for the hotel kind of sucks. Other than that, it’s good for tourists looking for a close Disney hotel without the high price.

2/10

Poor

29 Mar 2026

Susan

The staff didn’t at all tell us at check in that there was no hot water as the boilers were being replaced and as of 10:30 at night there was still no hot water we called and spoke to staff several times who didn’t care at all let alone we were given a different room than we booked at check in as they didn’t have any of the rooms available that we booked. The breakfast wasn’t bad but the rooms are not very clean at all not to mention no soaps left or anything let alone major electrical problems as only certain switches work and have to have lights on at all times to get outlets to work

Partner

8/10

Excellent

28 Mar 2026

Gerald

When I called the hotel to ask if there was a security deposit of incidental cost they told me no, that a card to put on file was only needed. When we arrived at this location, then it's an entirely different story. The reason that this really troubles me is that being a black man with dreads in a bun, it makes me wonder if things like this are profile related? What else would make sense? I had a credit card and paid for the room in advance. Additionally this limited the amount of money we had allocated to spend for our youngest's birthday trip. Veey troubling. The policy should be the same across the board. Floor in the bathroom was worn, uneven, and some portions not attached (Room 2306) so be careful. The room was generally good as most Holiday Inn Express and Suites that we have encountered. Breakfast was better than most.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

michael

There is poor lighting in the room. No overhead light and the lamps are barely bright. Even with having the window wide open.

10/10

Exceptional

28 Mar 2026

christopher

Rooms kept very clean, breakfast was good and the staff was great!

Family

8/10

Excellent

27 Mar 2026

Michael

Greeat

8/10

Excellent

24 Mar 2026

Ali

I think it was a great hotel for the price however I find it weird that they advertised timeshares in their lobby

Family_with_children

10/10

Exceptional

22 Mar 2026

Michael

Great

Family_with_children

10/10

Exceptional

22 Mar 2026

Dominique

Room was so clean , staff was attentive . It felt like home . So many good places surrounding this area

Partner

8/10

Excellent

22 Mar 2026

Susan

Great location and amenities. Couldn’t been cleaner.

2/10

Poor

21 Mar 2026

Michael

Hotel Manager should reconsider her job. Rude. Unprofessional. And a jerk. Unsafe hotel. Wake up call NEVER HAPPENED. Never stay here!!!!!!

Family

10/10

Exceptional

21 Mar 2026

Weiqing

Total is good expect for breakfast, everyday is almost the same.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Jennifer

Great location and facility

10/10

Exceptional

18 Mar 2026

Jennifer

Great place, great price, good breakfast and amazing amentities from Summer Bay resort. Can't wait to stay again!

2/10

Poor

15 Mar 2026

Maria Karla

No never got to stay in the hotel

10/10

Exceptional

13 Mar 2026

Jeffrey Allen

We enjoyed the Big Kahuna bar and pool area as well as the pool immediately on our Holiday Inn Express property.

Partner

10/10

Exceptional

09 Mar 2026

Mary

Very nice hotel! The staff was outstanding! Loved the pool area by the bar and grill and the music. Breakfast was great.

Family

8/10

Excellent

08 Mar 2026

Deborah

Overall, it was a good place to stay. Breakfast was decent. Room was large.
Two problems: the lights and the theme park shuttle. The lights were all connected, so they all had to be on or off. We were given incorrect information on the shuttle and ended up at the wrong hotel.

8/10

Excellent

05 Mar 2026

Patrick

Breakfast was good, access to lots of pools, splash pad, and zipline. Great features.

Family_with_children

8/10

Excellent

04 Mar 2026

Dave

Clean

Self

8/10

Excellent

03 Mar 2026

Elise

Fine overall

Partner

2/10

Poor

02 Mar 2026

Brandon

Dirty rooms, hallways , broken elevators, dirty pool. The breakfast ran out of drinks and food at 830 -9 each day we were there for the 4 day stay.

Family_with_children

10/10

Exceptional

01 Mar 2026

John

Outstanding stay very clean couldn’t be happier with the staff, and the treatment rooms were clean overall excellent.

Partner

8/10

Excellent

28 Feb 2026

James

The bed was very comfortable and we enjoyed the breakfast. Overall we had a positive experience. Only negatives were that the hotel was fully booked and so they were not responsive to our requests for service. The handle on the bathroom door was broken and kept falling off and we asked them to fix it but they never responded. The bathtub was super slow to drain and we asked them to fix that too but they didn't respond. Also there was plenty of space for hanging up clothes but virtually no hangers. We asked a few times for more hangers but no response.

Partner

10/10

Exceptional

27 Feb 2026

Anna

The room was extremely clean and the staff was very accommodating even when we had a issue with the hot water in our room they were quick to move us

Friends

10/10

Exceptional

27 Feb 2026

Ida M

The room was awesome,breakfast was great n omg the heated pools we loved

Family_with_children

10/10

Exceptional

26 Feb 2026

Joan

Staff so nice

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

marco

Very convenient great staff

6/10

Pleasant

24 Feb 2026

Rebecca

Bed was not great and the thermostat wouldn’t let you set it to less than 70. Hot breakfast was fine at best. The location is good and the use of the nice amenities in the area was a plus.

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Joanna

Room, building, and housekeeping staff

Friends_and_family Family

4/10

Poor

24 Feb 2026

Makhzuna

There was rotten wood underneath the AC and mold present in the bathroom. I was staying with my young children and didn’t feel comfortable knowing that they were breathing in dirt and refused to

8/10

Excellent

23 Feb 2026

Vinicius

Nice room

8/10

Excellent

23 Feb 2026

Joann

Good room, great front of house service.

10/10

Exceptional

23 Feb 2026

Duncan

Clean rooms and hotel, excellent continental breakfast!

Family_with_children

2/10

Poor

22 Feb 2026

Laura

The airline announced that our flight would be delayed until 11:00pm. We called the hotel directly and spoke with K (for short) and explained our situation. No way would we make it by midnight. (its a 2.5 hour flight). K stated it was no problem and she would make note of it. When we arrived at 3:30am we were told we were \"no shows\" and had no room. We had to \"go online\" to book another room and pay for another room for the night. The night person was rude, was difficult to converse with because of her limited use of English and very unhelpful in resolving his issue. The problem was resolved with ease the next day by a very competent woman who not only kept us in the same room honoring the rest of our 3 night stay, but refunding the money we spent for the \"additional\" night.

Partner

8/10

Excellent

21 Feb 2026

EDWARD

Property was clean.

Family

2/10

Poor

21 Feb 2026

Alexis

We had a broken shower for 4 days while we stayed there. We asked several times for a new room and they didn’t accommodate until the last night to switch us rooms. They refused to give us a discount for not being able to shower as well.

Partner

6/10

Pleasant

21 Feb 2026

ellen

Unfortunately we found out the lights/outlet near the bed did not work. Nor did the light go on, when in the night, we went to the bathroom. We left the Bathroom light on to light our way. We wondered why our phones and hearing aide chargers did charge. Also the refrigerator did not function. We were perplexed for 2 days thinking our charges were defective, before we figured it out. When the foyer light was off, the entire left side outlets did not work. We addressed it to the front desk and whatever electrical problem was, it got resolved. soon after. Annoying though for sure. Otherwise we liked the location while we visited family in the area.

Partner

10/10

Exceptional

18 Feb 2026

Carla

The rooms were nice. The morning breakfast was well organized. The staff were very kind.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Daniel

Very clean room and building

Partner

4/10

Poor

17 Feb 2026

Kaitlyn

Housekeeping was great! Breakfast was okay, cinnamon rolls were really good. Mattress was definitely not the comfiest I’ve slept on. Majority of the outlets in our room did not work and one of the bedside lamps. I only saw one luggage cart our entire stay there and it was nowhere to be found when we were trying to check out. Security was a cool bonus!
Received a phone call after checking out threatening to charge us a late check out fee or another day because housekeeping found belongings in our room. Once I requested to know what was in the room, the items described were not ours. Turns out they reported the wrong room. I didn’t really enjoy being threatened to pay more for a budget hotel after I already drove 5 hours away

10/10

Exceptional

16 Feb 2026

Catherine

Staff were super friendly. Room was clean and comfortable. Breakfast was busy, but delicious with the normal hot and cold options you’d expect. Lots of parking. Wish I’d had more time to enjoy the other amenities - will definitely be back.

Partner

4/10

Poor

15 Feb 2026

Sonja

Two of the lights did not work in the room.

10/10

Exceptional

15 Feb 2026

Christine

My room was always spotless!!

Leisure Friends

8/10

Excellent

14 Feb 2026

Olga

Staff was great and very helpful. Love your coffee , had a very nice stay also the movie in the theater was good. will definitely stay again ty

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Susan

The King room was very spacious and clean. Breakfast was cold and dining area very congested. Desk staff was extremely pleasant and very helpful. Was great to be able to use the full amenities of the resort. Great stay for the price.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Anny

Room clean

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Janet

The room was spacious and clean.

Self

10/10

Exceptional

10 Feb 2026

Amy

this is a great property on one of the best kept secrets in Orlando! This is my second time saying there and we just keep finding more and more stuff to do. Would definitely stay there again

Business_and_leisure Family

10/10

Exceptional

08 Feb 2026

Alexandra

Excellent hotel great service, excellent location, Amazing staff very knowledgeable and friendly people.

Business_and_leisure Family