Name: Holiday Inn Express Clermont Se – West Orlando
Address: 105 Summer Bay Boulevard, 105, Clermont, 34714, US

2/10

Poor

22 Jul 2026

Shantell

We had to change rooms 3 different times.
One no power
One no electricity
And so on VERY POOR

8/10

Excellent

22 Jul 2026

Allyson

Great location, safe, friendly staff. The hallway and room smelled somewhat musty but my room was cleaned every day. Will need some updating soon but overall a nice place to stay

10/10

Exceptional

22 Jul 2026

Rebecca Lynn

The property is located in a gated community and close to Disney, several restaurants and fast food,WalMart, Target, Publix. Staff was amazing, clean rooms, good breakfast with different items daily.

10/10

Exceptional

22 Jul 2026

Kimberley

Wonderful amenities! Several pools and and activities, such as karaoke, movies, games, mini golf and zip lining. We had so much fun we barely left the hotel. Every day there was something to do. We would definitely come back. We highly recommend this hotel.

8/10

Excellent

20 Jul 2026

Alana

The hotel room was clean and the bathroom toilet and sink area was just fine, however the bathtub/shower combo was not appealing to the eye. It was very dated. I had no prior knowledge that the hotel was on a resort and I actually only realized it because the map of the grounds were on the guest services desk. The person working the desk provided me with 2 blue bands but did not mention that they were for breakfast (I got breakfast without them with no issues) and I did expect to get information about the different amenities that they offered from her as well but I quickly found out on my own. This is the first hotel I’ve ever been to that had two building but they are directly beside each other so the walking distance to the front desk was a little walk but not bad. Enjoyed the grounds but I’d have to be guaranteed a room with a better shower if I were to return.

Family_with_children

10/10

Exceptional

19 Jul 2026

Winny

Everything was great specially the breakfast… the only thing was that the AC was annoying at night… it kept blasting out loud every 30 minutes.

Family_with_children

4/10

Poor

19 Jul 2026

Latasha

Found dirty towels and sheets on the bed water wouldn’t go out the shower and it was hot couldn’t adjust the ac it was hot need more improvement

Family_with_children

10/10

Exceptional

18 Jul 2026

Mary

We parked right at the door the staff was friendly and helpful Rooms were clean and neat which is what’s important to me. Breakfast was very good lots to choose from. I would definitely say again.

Friends_and_family Friends

8/10

Excellent

17 Jul 2026

Shanta

The breakfast was great! The resort is far from universal, there is a shuttle to the theme parks. However the shuttle to universal is at 7am (park opens at 10am) and the return is at 7pm (park closes at 9pm). So there's one shuttle with weird times. We booked this hotel for the shuttle but never used it.

Family_with_children

6/10

Pleasant

16 Jul 2026

Thilan Dinusha

average hotel. The property has timeshare so allow to use those amenities when stay at the hotel. They mainly push you to go to the timeshare meeting. Old hotel but nothing like I expected. Had to change room due to A/C making loud noise.

6/10

Pleasant

16 Jul 2026

Stephanie

Great stay!! Will be back!!

10/10

Exceptional

13 Jul 2026

Reginald

All was good no problems with our stay.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Charlette

The stay was worth it for the money.
Very clean
Staff was wonderful.
Upon check in, we encountered a technological glitch with the computer which negatively effected our card payments for my daughter, god daughter, and I..
We ended up with multiple charges.
Staff remedied that abd made sure our accounts were rectified.
I blame it on the rapid
storm .Beside that, I definitely will do it all over again.

Family

2/10

Poor

10 Jul 2026

Samantha

I reserved a room at this hotel for my husband and son for a baseball tournament. The bed smelled like urine and the TV in the next room was blaring. My husband had to call the front desk around 3 in the morning request they tell the people next door to turn down the TV. When the front desk rep looked in her system, she said to my husband there wasn’t even anyone staying in that room, so they eventually sent someone up to turn it off. I’m sure one of their employees was hanging out in there at some point and didn’t turn it off. Because of the horrible experience my husband cancelled our second night. The front desk agent said she was making notes on the account to document the experience.
Sadly I booked through hotels.com and tried to request a refund due to the inexcusable experience. Hotels.com tried to reach out to the hotel multiple times and they wouldn’t respond. Beyond frustrated with this location and hotels.com with how they handled our terrible experience. And yes, I know, shame on me for booking through a 3rd party. I will not make that mistake again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Amanda

We enjoyed our stay here! The property was very nice and beautiful. The staff was great. Our room was nice and the breakfast station was really top notch! The location was really nice too. There were a lot of dining and shopping options close by. Would definitely stay here again!

Partner

10/10

Exceptional

09 Jul 2026

Rick

Ok

10/10

Exceptional

08 Jul 2026

Andrea

Staff was great help.

Family_with_children

10/10

Exceptional

07 Jul 2026

Roxana

My family and I love the hotel and the amenities. Breakfast super good

Family_with_children

2/10

Poor

07 Jul 2026

Rick

Ok

10/10

Exceptional

06 Jul 2026

Rick

All

10/10

Exceptional

06 Jul 2026

Dorothy

We had a good time everything was very nice access to the pools and ect will be visiting next time

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Debby

The staff is great the whole facility and amenities are excellent the only thing is that the rooms need some updating the doors to the bathrooms get stuck on the door jam and the door handle easily can come off because of that. The showers and tub definitely need a makeover the panels have a messy caulk around them the drain to the tubs need to be replaced. Parking is great the rooms overall are clean they complimentary breakfast. They have restaurants and bars and pools you can use along with jet skis and cycle boats it’s a great place to getaway

Pet

10/10

Exceptional

06 Jul 2026

Luis

Good

Family_with_children

10/10

Exceptional

05 Jul 2026

Earnestine

The holiday inn has an amazing bathroom and a pleasant atmosphere, could use more wash clothes in the rooms. We were a family of 4 and only were given 3 wash clothes. I always had to ask for extra.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Michelle ynes

The staff were so helpful and attentive throughout our stay. The breakfast is very good and had lots of variety. Our room was very comfortable, and the pool area was nice

Family_with_children

10/10

Exceptional

04 Jul 2026

Angela or Charles

Hotel was clean and spacious. Breakfast was typical...cereal, oat meal, eggs, sausage etc.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Rick

Good job

8/10

Excellent

01 Jul 2026

Morris

Nice amenities, breakfast was nice and convenient. Would stay here again.

Self

10/10

Exceptional

30 Jun 2026

Siva Narayana

Rooms are clean and good options for breakfast

Family_with_children

10/10

Exceptional

30 Jun 2026

Bruno

Good for the area

6/10

Pleasant

29 Jun 2026

Tiajuana

This hotel can be better takin care of. The room was very dark and had no lights or lighting in it. We had to raise the window all the way up just for light.we asked for light and they didn't have any to provide. They tried moving us to another room and not only did it not have light it smell of mildow. I was not got to stay there the whole time smelling that so I stay in the first room. Need to do better.

Family_with_children

10/10

Exceptional

28 Jun 2026

Jonathan Avila

Great location, clean room and facilities, good breakfast and excellent service.

Family_with_children

10/10

Exceptional

28 Jun 2026

Debby

I can use all the different pools and park in the facility breakfast is included the is clean the only thing that the room I had the bathroom door knob came off in my hand because the door jams other than that it was great

Partner

10/10

Exceptional

27 Jun 2026

Jennifer

It's amazing for a quick one or two nights. Guest are able to use all the amenities at Summerbay Orlando by Exploria; they have multiple pools, two of which close at midnight with weekend entertainment. A Starbucks, two bars and grill, fireworks nightly. The breakfast is included with room, great if you're in a pinch, but they have a 24hr Denny's or many other restaurants down 192.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Fahad

So this place isn't too bad. It's large, has a pool and is pretty clean. However there are few issues which I'll explain below.

1.) When we first checked in, one it took us forever because it was just taking such a long time, second the front staff just said \"second building\" is where we would be staying. It was confusing to find the second building because there is no signage or anything to indicate that this is the second building owned by holiday. Anyways when we found the main entrance it looked like the entrance for the cleaning stfaa. Again no signage or anything to indicate this is the main entrance. It was very hot outside so once we figured it out we were able to get in.

2.) Not sure why you need a paper bracelet for breakfast? I think that is childish. I'm a grown adult, I do not need to be treated like a child. That paper bracelet can rip, or be lost easily. I don't think it's necessary for people to have that during breakfast. Find a better way.

3.) Not sure why the key card loses access to the room. This happened to me to twice at a different holiday express hotel. And this being the second hotel. Should get that resolved.

4.) Shower head sprinkler did not function properly because water was not able to come out from all of the showerhead holes. Since I wasn't staying too long I didn't make a big deal but this should get looked at as well for other guests.

Overall it definitely was a clean hotel, had everything we needed. Just communication needs to bet

Friends

10/10

Exceptional

26 Jun 2026

Boris

Clean room, good breakfast.

Family

6/10

Pleasant

25 Jun 2026

david

The room was renovated and clean. The halls were renovated but had leftover smell of moldy - ness.
The worst issue we had was-- the hotel web site boasts property splash pad water area --closed for a month before we even arrived -- not noted on website ( actually promoted).The mini golf, 5 pools / swim up bar/ food , game room, pool table /goose ball , rock climbing don't belong to the hotel property despite that they are the majority of the pictures on the website* ( tho the hotel has a nice small pool on property).
* In order to access the promoted amenities/activities you must sit for a sales pitch/ tour for the property adjacent to it ...this not even hinted at on the hotel website. So don't pick this hotel for it's promoted amenities unless you are willing to give up precious vacation time for a pushy sales pitch.

Family_with_children

8/10

Excellent

24 Jun 2026

Holly

We checked in for a one night stay at the end of a long road trip, ahead of our theme park trip. The property was mostly clean - I noticed some bathroom mildew - and the main floor of our building had a strong odor of marijuana.

Breakfast was delicious and the staff were excellent throughout our brief stay.

We were disappointed that the kids' splash pad area was closed. I would likely have booked elsewhere if that had been disclosed.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Bernastine

The room was very clean.The staff was very professional every morning, breakfast was good. And on time room service was great I would recommend anyone to stay here.

8/10

Excellent

23 Jun 2026

Kelly L

My room was clean but was very stuffy and smelled stale. Probably just that it is an older hotel.
The coffee was absolutely amazing and I hope they don't change that because I will be back for sure!
Plenty of activities to enjoy on property!

Self

10/10

Exceptional

23 Jun 2026

Kent

Clean rooms and friendly staff.

Family

10/10

Exceptional

22 Jun 2026

Merari

Great place for families

10/10

Exceptional

21 Jun 2026

abigail

Would stay longer they have no many amenities available and additional cost but so much included to do with friends and family !! Will come back

Family_with_children

6/10

Pleasant

20 Jun 2026

Richardo

The room and surrounding areas were very clean and well kept.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Kumar

Clean room, breakfast was great, nice views.

Family_with_children

8/10

Excellent

19 Jun 2026

Diane

The staff was friendly and informative. The hotel was clean. It was great to have parking included with the hotel stay. The hotel was close to so many restaurant and gas locations! The breakfast was included but I was never awake early enough to try it.

Self

6/10

Pleasant

19 Jun 2026

KELLY

Property is huge and tons of amenities. However, bed sheets were dirty and had to call to have the bed linens changed. The fire department was called and we were evacuated… and since that night, there was a continuous beeping in the next-door room that was heard through the walls. It was terrible. The room did not have any cold water. The lighting was awful. If you’re planning on working in this room, it’s impossible. The pool was not maintained. It was really dirty and cloudy and one night while we were swimming I looked over and found one of the pool lights hanging outside of the pool, which is obviously a safety. Family is smoking weed at the pool with children around, I never saw security once. There was throw up on the ground by the pool. Unfortunately, I will not be staying at this hotel again.

Family_with_children

10/10

Exceptional

19 Jun 2026

Gracie

Clean quiet rooms, very friendly staff, delicious free breakfast, and friendly gate keeper. Pool was nice and relaxing.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Tina

5

10/10

Exceptional

17 Jun 2026

cody

Honestly was one of the most affordable, cleanist, and nicest hotels I've been to just for a weekend with the kids

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Donna P

Breakfast was poor. The eggs and potatoes were sub-par. Most of the cleaning staff were rude or did not communicate efficiently due to language barrier. The front desk staff were very helpful.

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Stephanie

The front desk staff were friendly but our room was dirty. The towels had dried dirt on them. The next morning the

8/10

Excellent

15 Jun 2026

Karelys

Overall, considering the room rate, the stay and experience were good; however, I was dissatisfied that the shampoo and conditioner provided were sufficient for only one person, even though there were four of us in the room—the same issue applied to the towels, which were only provided for three people. The breakfast quality regarding the eggs needed improvement; they were unpleasant—I asked for a replacement twice, but the new ones were just as bad: burnt and dry. The staff, however, were very cordial, and the service was excellent.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

NAOMI

Our room was fine, however, the doorknob for the bathroom was loose, the bathtub had a dark ring around the bottom and the ac didn't keep the room cool. We had to set it at 66. The beds were too firm for us and the blanket had a stain on it. The pool light was floating in the pool and there were no pool towels available outside. Other than that, it was fine. Don't think we will be staying at this location again though. First time we have not had an overall great stay at this hotel chain.

Family_with_children

8/10

Excellent

14 Jun 2026

Alison

Clean room, comfortable bed, good breakfast, and a reasonable nightly price. The resort is a nice bonus but beware of timeshare schemers. We were immediately off-put by the parking pass guy at the hotel trying to lure us into one via a “golf cart tour” that gives you a $200 gift card at the end. Avoid at all costs. Would’ve been nice to not be heckled as soon as we arrived.

Partner

2/10

Poor

13 Jun 2026

oland

The room across from us went up in smoke! They cooked something in the microwave for too long. Thankfully it didn't catch on fire. But we had to evacuate and wait until the fire department cleared the smoke. It affected my throat and I couldn't sleep well that night.

Partner

2/10

Poor

12 Jun 2026

Raed

Showed in the description that the the hotel is 6 min away from the beach, when we arrived I was surprised that the nearest beach is an hour!

Friends

2/10

Poor

12 Jun 2026

Lisa

A lot of things were under “maintenance “ like the kids area which was primary reason we booked but wasn’t told when booking. Wasn’t told at all until we went to go check it out. My room was out dated & ended up having to switch rooms at 11pm the first night because when I went to lay down there was blood stains on the sheets and I was completely grossed out I really wanted to switch hotels but didn’t wanna lose 430$ and not knowing if and when I’d get it back so we switched rooms and I was adamant the next room better be spotless. But I won’t be back also the breakfast was super questionable. And the pool gates need to be double checked because they weren’t locking properly :(

Family_with_children

10/10

Exceptional

11 Jun 2026

Joanna

Welcomed in when we arrived, and accessible amenities. So glad that we were able to check in early after a long flight

Family

10/10

Exceptional

10 Jun 2026

Rafael

Extraordinario

10/10

Exceptional

10 Jun 2026

Shannon

Very clean and comfortable and the staff was extremely nice and helpful

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Lisa Hollis

The staff were all super friendly. We had an issue with not having enough towels and it took about 3 days before we were getting the correct amount. The room was large but needed a chair or something extra bc it was just a big open space with nothing in it, so a lot of our stuff was on the floor. The tub was in need of some repairs. The breakfast was really nice. The access to the resort pools was very nice. They really need to give guests a way to get on the property without having to stop each time and tell the guards where we are staying. The property did what we needed it to do bc we weren’t there much. But I don’t think we would stay there again.

Family_with_children

10/10

Exceptional

09 Jun 2026

Angela

This was such an awesome place to stay, my son and his friend enjoyed the pool, hot tub and the poolside food!! They loved it that they could stay out til midnight. My friend and I also enjoyed the pool, hot tub, and pool side food until midnight. The breakfast was amazing and after breakfast we headed to Sea World. We will definitely be back. Loved the fact of free hot breakfast, free parking, and great security!!

4/10

Poor

08 Jun 2026

Christopher

The property for the most part was decent for the price. I’m just not happy with the fact that i didn’t receive my deposit back. I called about 3 weeks ago and talked to customer service and was told I’d receive some kind of contact within 48 hours and never heard anything. Nothing.

Family_with_children

6/10

Pleasant

08 Jun 2026

Bonnie

It was all bad customer service was terrible

Partner

8/10

Excellent

07 Jun 2026

gina

just want to let the grounds staff know, that when you enter the building #2 the sprinklers are pointed at you as you enter the door to the hall so you get wet, it happened twice both at night and in the morning both times got wet.
Also as we got down for breakfast the family 5 minutes before us took all the sausages and none left for anyone? , i asked the cook and she said sorry they took them all ! Greedy! , i saw them give 12 sausages to their 18 month old baby, who then didn't eat them just left them on the table. What is wrong with people? no consideration for anyone else.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Carlos

El desayuno es regular, cuando fuimos el parquesito acuático estaba cerrado o en construcción

Family_with_children

10/10

Exceptional

03 Jun 2026

David

Excelente difinitivamente vuelvo todo super

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Courtney

Staff was friendly

Family_with_children

6/10

Pleasant

01 Jun 2026

Natalie

The pool availability is awesome, also the poolside entertainment was great. Breakfast was good. The bathroom shower needs to be maintained a lil better. Shower mold present. Also shower wall was previously broken and the patch up job was done badly. Front desk representative was very helpful and so was the breakfast staff.

Family_with_children

10/10

Exceptional

30 May 2026

Emily

Hotel was amazing and very clean. Team work was so good, excellent

Partner

10/10

Exceptional

29 May 2026

Kimberly

Wonderful everything including the staff was Wonderful

Friends_and_family Family

8/10

Excellent

27 May 2026

Victor H

Great location, lots of restaurants near by. Close to all parks. Only issue, 5 night stay, 2 nights had no hot water, carpet had stain spots, bathtub looks very old and lots of paint chips and cracks, with leaky faucet.

Family_with_children

10/10

Exceptional

27 May 2026

Leslie A.

Excellent breakfast, clean room, lots of amenities to choose from mini golf & plenty of pool choices. All clean pools!

Friends_and_family Family

10/10

Exceptional

26 May 2026

John

Everything was excellent, except, I'm not a fan of the small bar of soap.

Self

10/10

Exceptional

26 May 2026

Jerome

Clean room and great service

10/10

Exceptional

26 May 2026

MARITZA

Great hotel in the convenient area.The room was very nice.The costa coffee so delicious and the breakfast buffet and the parking is include.

Family

6/10

Pleasant

25 May 2026

vanessa

The rooms were clean, but the bathrooms are already very old, and the bathtub had some slightly rusty areas. We asked to change rooms because the refrigerator wasn’t working and we had food and milk for the baby. However, when they moved us, we realized there was no hot water for showering. But overall, the service was good, the breakfast was good, and everything was clean.

Family_with_children

10/10

Exceptional

25 May 2026

Albert

Breakfast was good, plenty of selections, pool was bug and since you have rhe other amenities within the resort available, hotel pool was mostly empty. Other resort amenities include the putt putt mini golf, zip line, kids poom, jacuzzi and main pool with restaurant and tiki bar. Plenty to relax and enjoy.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Debby

Miguel was very welcoming and the staff were very friendly all the way to the end. Breakfast was included and the ease of using the pools and finding our way through the property was easy dogs are welcomed and the place was so clean

Partner

6/10

Pleasant

23 May 2026

Robert

Dirty

Family_with_children

8/10

Excellent

23 May 2026

Iris

The air in the room could have been cooler

Friends

10/10

Exceptional

22 May 2026

Amanda

Breakfast was yummy, location was perfect and staff were very friendly.

Friends

8/10

Excellent

18 May 2026

JOSE HUMBERTO

ok.

Self

10/10

Exceptional

18 May 2026

Robert

Great

Family_with_children

10/10

Exceptional

18 May 2026

Gerardo

Limpio y buen servicio

Self

10/10

Exceptional

18 May 2026

Damorria

It was a great experience for my birthday thank you for thiss!! I really enjoyed it and wanted to stay longer!!

Friends_and_family Family

10/10

Exceptional

17 May 2026

Shalevia

Great stay

Family_with_children

10/10

Exceptional

16 May 2026

Emily

Muy buen lugar y sobretodo limpio

Partner

2/10

Poor

14 May 2026

Jacqueline Licette

I was so upset I was traveling with a 2 year old and the shower had hair all over, carpet & couch so many stains, the bed sheets weren’t even on the bed, the towels were stained, the the tile with slippery. I was so grossed out I never leave reviews but I had to.

Family_with_children

10/10

Exceptional

14 May 2026

Douglas

The pool had exceptional trash in it. There had been an earlier storm. It was cleaned promptly once reported.

Partner

4/10

Poor

13 May 2026

Jeffrey

Yes

Family

10/10

Exceptional

13 May 2026

Amanda

You’re able to use the 5 pools at surrounding hotels, good breakfast, clean property

Family_with_children

10/10

Exceptional

13 May 2026

Renata

The best place

Self

8/10

Excellent

10 May 2026

Cherina

Clean room

Partner

8/10

Excellent

09 May 2026

Kathleen

Front desk lady very pleasant. Hotel is clean. Beds were comfortable. I was pleasantly surprised that the hotel is located in a small resort that had several pools. The main hotel pool was less than desirable so we appreciated the other pools we were able to frequent. Continental breakfast was nice. They had omelettes sausage, bagels, cereal, yogurt, etc.

Family_with_children

10/10

Exceptional

06 May 2026

Alyssa

Honestly the best place I’ve been to in a long while. The whole experience was amazing. My kids had an amazing time. Definitely will be revisiting soon!

Family_with_children

10/10

Exceptional

04 May 2026

Kevin

Very clean. I highly suggest it.

Family

4/10

Poor

04 May 2026

Richard

Room had a very moldy smell

Family

10/10

Exceptional

03 May 2026

Laura

The hotel and resort are amazing. I loved being able to have multiple different options for pools. Staff was great, especially Love. Everything was clean and nice. The hotel also provides pool towels. The only complaint I have was breakfast was not very good and it was the same stuff every single day

Family_with_children