JC Inn

United States , Orlando Area - Florida - FL
CLERMONT, 9330 W. Us Highway 192
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100 reviews shown

2/10

Poor

03 May 2026

Jennifer

The room was disgusting to the point that we left right after check in and didn’t even unload our car. Stains on the carpet. Smelled like cigarette smoke even though it’s a non smoking room. The were roaches and spiders everywhere. Mold on the lamp next to the bed. Shower was crusty and gross at the bottom like it had never been cleaned. Looked like a room that would have bed bug. Absolutely disgusting! DO NOT STAY HERE

Family_with_children

6/10

Pleasant

26 Apr 2026

Penny

Older hotel, needs updated. Air condition did not work in our room, just fan. I prepaid for room but when I checked in she asked for an addition $8 for hotel charge....which should of been included when I booked the room and paid.

Friends_and_family Family

2/10

Poor

25 Apr 2026

Erika

Do yourself a favor and pay a little bit more to get a decent hotel!

Family_with_children

2/10

Poor

05 Apr 2026

Deborah

There was stale wrapped up bread, cereal with no milk and a waffle maker that overcooked the waffles. No fruit or bagels or anything.

When i checked in, i went to take a shower and the shampoo and conditioner bottles were completely empty. The AC doesnt blast to what it should for the temperature it was set at.

Definitely not worth the money they charge per night.

Self

8/10

Excellent

25 Mar 2026

James

Honestly not a bad place to stay

2/10

Poor

19 Mar 2026

Ryan

Booked a room with the stay protection plan. Ended up having to cancel a few days before arrival. Hotel wouldn’t give me a single penny of my money back stating it was a non refundable purchase. (Even though I paid for stay protection). Told me it wasn’t their doing and to check with hotels.com to get my money back. Hotels.com told me that this wasn’t their doing and that I need to check with the hotel. Both just pinning it on each other while I wasted a few hundred dollars. Beware of booking this hotel and beware of a deceptive “stay protection plan.”

2/10

Poor

18 Mar 2026

Charlie

Needs major upgrade and update

Family

2/10

Poor

15 Mar 2026

Eugene

A bump every thing was old and dirty

Partner

4/10

Poor

19 Feb 2026

Vijay

staff are really nice, but overwhelmed. room - floor was wet and 1 of the beds was not made prior to my visit

Self

8/10

Excellent

11 Feb 2026

Alan

Not the cleanest but one of the staff was amazing!

Leisure Self

2/10

Poor

09 Feb 2026

Jess

Literally the worst hotel I have stayed in. The water ran brown. Gross. The room reaked of chlorine. The front desk lady gave us keys to an occupied room. Than moved us to a dirty room. Awful.

2/10

Poor

31 Jan 2026

Kim

Zero stars. No maintenance kept up at all. 3 other couples in breakfast area (which was a joke) saod their tvs lights etc didnt work properly either. 3 dif remotes wld not work for tv and kept goung in and out. Stsins on hesdboard didnt want to touch.

Partner

10/10

Exceptional

25 Jan 2026

Cheria

The receptionist was the best part of my stay.

2/10

Poor

18 Jan 2026

Jen

Did not stay the night.

Self

2/10

Poor

29 Nov 2025

Jean

Everything was bad and they make you pay 8$ taxes at check-in

Business_and_leisure Family

2/10

Poor

27 Nov 2025

katherine

The rooms were extremely hot the moment you walked in. Very run down place. Shower was stained, bed sheet were dirty, door wouldn’t close properly. The entire room reeked of a stench due to AC not circulating. Bed was as hard as a rock. Do not recommend.

Leisure Family

4/10

Poor

15 Nov 2025

Olguta

Leisure Partner

2/10

Poor

09 Nov 2025

Jordan

Breakfast was horrible. The bags of donuts were stale, as were the loaves of bread. The waffles were decent.

The room was dirty. Stains everywhere, including out blankets. Also, the water came out of the faucet brown. Towels were clearly worn down and bad quality.

Leisure Family_with_children

10/10

Exceptional

25 Sep 2025

Flavio

Great place and easy to get around

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Lori

Clean, comfortable bed, quiet, close to everything.

Leisure Self

6/10

Pleasant

07 Aug 2025

Verified traveler

Had to wait about 10 mins for some one to check in around 9 pm. Room was ok. The carpet on floor was soiled and dirty, seemed like it was not shampooed in years. The beds were pretty comfortable . Room was cleaned every other day.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Robin

I had a nice stay. Maybe need to freshen up the place a little. The rooms need fresh paint.

4/10

Poor

11 Jun 2025

Cheryl

The hotel is nothing like the pictures shown inthe hotels.com app. It is very run down. The sheets and beds were clean. Neither time we went to the pool was the pump on. Breakfast was waffle, bread for toast, donuts from a bag, or cereal and coffee was in small cups. They locked one of the lobby doors to keep you from taking food to your room. VERY DISAPPOINTED for Quality Inn

2/10

Poor

15 May 2025

Mary

Unsafe!!!

When we arrived, there was NO ONE around. The office was dark with a single light on in the back rooms. Wasn’t even sure it was open. When checked the door, it was unlocked. Went in and called out several times saying hello is anyone here? Took a whole 3 to 4 minutes for anyone to respond. When he did come up to the desk, I told him that I had reserved on hotels.com for a handicap accessible room, and he immediately wanted my credit card and said that he did not see where it said handicap accessible request. Not to argue with him, I told him that as long as it was wheelchair friendly meaning that my husband could get around in a wheelchair in the room and was close to an elevator or on the first floor. It should be fine. He assured me that everything was good to go and told me not to put the key next to the phone because it would deactivate the room key. We drove around the building to where our room was located in immediately noticed that there was a broken fence right across from our room. I let that go thinking that maybe there has been a recent accident and they hadn’t had time to fix it yet. However, when we went into the room and tried to close the door, it would not close…it kept bouncing back at us. I tried to engage the bolt and the bolt would not engage. I looked up and saw that the door had been dented in and the chain lock had been removed. We immediately decided that we did not feel safe there as we have a two year-old daughter. We checked out.

Friends_and_family Family

6/10

Pleasant

21 Apr 2025

Robert

Nasty

There were bugs in the room and it’s very outdated

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

pilar

Good customer service.
Room carpet snelled humidity, bad odor.
Additional $10 charge.
No eggs at breakfast.

Leisure

2/10

Poor

05 Apr 2025

Yuliya

The “breakfast” consists of waffles, bread and cereal with milk and terrible coffee. My boys were hungry. They do not eat waffles… Even cheese sandwiches would be better. The property itself is old and very “tired”. They charge you extra $10 even if you paid the whole price ahead.

Leisure Family

2/10

Poor

30 Mar 2025

Daimelys

I didnt like

2/10

Poor

26 Mar 2025

Claudia

No hot water available for my whole stay. Very bad experience because i was traveling with a 6 yrs old child. We had to take could shower after coming from parks. Alot of traffic leaving and going to the hotel. I will not stay in this hotel again. Very outdated hotel in need of repair not heated pool. The carpet in the room had many stains also the sheets had stains.

Leisure Family_with_children

8/10

Excellent

21 Mar 2025

Michael

It is very conveniently located, with clean, comfortable rooms. However, the receptionist lacked common courtesy in communication skills and appreciation for the customer.

8/10

Excellent

12 Mar 2025

Verified traveler

Honest feedback here!

Upon checking in, the sheets in the room were not clean so we had to go ask for new sheets (and change them ourselves). The floors in the room were quite dirty and in desperate need of a cleaning. The shower faucet had to be tightened so tight just to get the water to stop dripping in the shower/tub. In the morning, at the breakfast setup in the lobby, one employee was complaining to another about something that happened. The employee had no reservation when it came to using profane language which was not very professional at all.

Partner

2/10

Poor

09 Mar 2025

Greg

Ovwrpriced

Not worth $130+

Friends_and_family Family

6/10

Pleasant

02 Mar 2025

Dawn

Cheerleading Clinic

The room was clean and nice, however this hotel was located across the street from a bar, which had loud music playing until late that night. Had a terrible issue with Key card for our room and no elevators. I had to go back and forth several times to get into our room, which made us late for a cheerleading clunic. The Front desk clerk had a hard time getting into our room as well. Upon arrival I was informed of an additional charge of $8.94 and I was told it was a remaining balance for the Hotel room. I paid the full amount through the Hotel app for this room and don't understand the additional charge. Other than that my stay was good.

2/10

Poor

16 Feb 2025

José L

This was the most expensive room per night and everything was dirty the sheet looked clean until you look under it, the carpet in our room was dirty the play ground fence has been hit it looks like it was hit by a car and is still broken one of the fence pieces was half broken and sharp, all the slides and toys were dirty, the play ground and parking was full of leafs. Breakfast was cereal,bread, waffles,coffee, juice,donuts,not that much to select, employee services fine, ac work fine but the property was in terrible condition. I give them 1 star. Dont get fouled by the photos on the page there not the same at ALL.

Family_with_children

6/10

Pleasant

11 Feb 2025

Verified traveler

This Quality Inn lacked… the quality.

It’s the place you stay when you can’t afford the nicer places and it’s all you have available. The staff was nice, but the desk clerk seemed to double as the only housekeeping. The bathroom was clean, with the solid surfaces than can be cleaned at least, but the carpet and A/C reeked of mold. My red itchy eyes and sneezing confirmed what I smelled. The towels seemed to be washed with straight bleach added, as my skin let me know as I’m sensitive to that as well. The bed was way too hard, but I travel with a rolled up egg crate bed topper for just that reason, and that made it ok. I’m on a tight budget when I travel for work, so I’m ok with older furniture and the property needing updates, but the mold and the musty smell made it one step below what I’m comfortable with. The clientele is an odd mix along that part of 192, there were some retired aged vacationers, seemed to be families with young kids as there was a nice little playground for them, and quite a few guests traveling with work trucks. Pretty sure when I first arrived, there was a guy meeting up with an escort in the room a couple doors down (no judgement, just an observation), so all types in that area. Everyone kept to themselves and it was quiet at night. Really, if they could steam clean the carpets and fabric covered headboards, and a good cleaning of the A/C units, it would feel much cleaner. Because most lodging has gone to dynamic pricing, it was far to expensive for what I experienced.

Business

4/10

Poor

09 Feb 2025

Donald

For the price we paid, this place was dirty and would not recommend it at all.

6/10

Pleasant

27 Jan 2025

Verified traveler

Clean but Old

The room and the hotel itself needs a full update. Old mini refrigerator, super old light fixtures and very poor lighting, the bathroom area needs to be updated. Clean room but really dated.

Friends_and_family Family

6/10

Pleasant

19 Jan 2025

Russell

It was clean but seemed a little outdated. Deadbolt was hard engage and disengage, remote to the tv was taped together and didn't work all of the time. Not enough accessible plugs. Had to crawl under the desk to access a plug or plug it in the bathroom sink area (not convenient). Not a good selection for the continental breakfast. For the most part it was clean and comfortable for the price. 7 out of 10.

Friends_and_family Friends

8/10

Excellent

08 Jan 2025

Trip

efficient check-in and overall very satisfactory for my purposes.

Business

8/10

Excellent

03 Dec 2024

nathan

The nearest store was a walk..lucky I had a car.

6/10

Pleasant

25 Nov 2024

Jennifer

Clean place to lay your head for the night

It was okay for a quick stay to visit family in the area. A clean place to rest my head. Staff was friendly. Not sure if I was there at an off time or they are just not that busy, but the free breakfast is just a coffee machine, waffle maker and some pastry. I would not stay there for that. Room was clean and I even learned to use the \"dry\" label on the AC to take out the little bit of humidity in the room, which is always the case with these types of outside rooms

Friends_and_family Family

10/10

Exceptional

14 Nov 2024

Verified traveler

Thank you, great stay!

Partner

6/10

Pleasant

27 Oct 2024

Jeremy

Just was ok. Good price

Leisure Friends

6/10

Pleasant

27 Oct 2024

Jason

Good enough to lay your head for one night.

For a one night stay, it was a good enough place to lay my head. The room was pretty clean but all metal in the room was old and rusted. The beds were old and uncomfortable. Carpet was old and torn. “Breakfast” wasn’t even worth trying to eat.

Self

2/10

Poor

26 Oct 2024

Antonio Kumar

Upon entering the room I encountered a bad odor. I step back out immediately and went into my car and after a few minutes I went back in and I knew I couldn’t stay there.
I booked another hotel across the road and cancel my stay there the following day.
It was a wet musky smell in the room.

Leisure Self

4/10

Poor

20 Oct 2024

Kurt

The lobby and breakfast area were dark, turn lights on. Was to dark with lights on to read my Bible

2/10

Poor

14 Oct 2024

christopher

Not happy

It wasn’t very clean and smelled pretty bad.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Francis

Rtrtiogu

2/10

Poor

23 Sep 2024

Pam

Upon check in we had to wait 15 minutes for someone to check us in and there was no one in the lobby. The maintenance guy had to chase down the desk clerk. This was a non-smoking hotel the first room they put us in smelt like somebody smoked 20 packs of cigarettes that stale cigarettes smoke wafted out at us. It was horrible, they changed rooms for us and the hotel was practically empty. I think my husband and I were the only guest there the last day we were there I found a bedbug in the bed. I won’t stay there again.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Luis

Nice

Leisure Family

6/10

Pleasant

27 Jul 2024

Sandy

Tub was very slippery 😌, just a few chairs and no umbrella. Breakfast no protein you could have waffles. No fruit or yogurt.

Leisure Partner

10/10

Exceptional

20 Jul 2024

Dustin

Quality Inn was a nice location near enough to major attractions and parks, but far enough away to not have much traffic to deal with.
The staff was nice and friendly, and the room was clean and well maintained.
I would stay at this location again for a future trip.

Leisure Self

6/10

Pleasant

27 Jun 2024

Sharon

Breakfast was a disappointment ! No protein available! A diabetic needs protein!

Leisure Partner

6/10

Pleasant

28 May 2024

Odemaris

N/a

Partner

8/10

Excellent

31 Mar 2024

William

The property is conveniently located within about a 30 minute drive to Disney. It’s located on a very busy road, but I didn’t really notice the traffic noise from my room. They do offer a free Continental breakfast in the lobby area, which is a good thing, because there was not a coffee maker in the room. The property does look a little run down and it could use a little sprucing up, but I would stay here again.

Leisure Partner

4/10

Poor

29 Mar 2024

Steven

Photos of place was chop,its not as nice as it look ,left 1 night earlier to find a safer and nicer place for my wife.

6/10

Pleasant

26 Mar 2024

Joseph

Not Worth The Stop

Run down, older room conditions, no available charging stations for phones.
$120 for 1 night was out of reality for a hotel in these conditions.

Partner

6/10

Pleasant

24 Mar 2024

Ashley

The property was terrible but the pictures should definitely be updated it’s not clean and maintained like the pictures on the website. Breakfast was late so didn’t benefit my family. All the ice machine didn’t work.

Leisure Family

8/10

Excellent

11 Mar 2024

Joseph

I would stay again

Check in was easy, room was nice, new, clean, but no coffee pot, breakfast was very minimal..

Self

4/10

Poor

09 Mar 2024

Theresa

Won't stay here again

The hotel was really run down on the outside. The room was clean. Needs new carpet. Bathroom was nice. Door did not have security lock and I did not feel safe. Only saw one other guest. Guessing hotel was very empty. Breakfast was a bunch of stale cereal, bread to toast, and tiny donuts. You could also make waffles. No fresh fruit, yogurt, or anything like eggs, bacon, or sausage like the other Quality Inns I have stayed at. Had a stale bagel, but they had no cream cheese. I guess you get what you pay for! Was supposed to stay two night, but left after one. I recommend you drive a little farther east and stay at the Quality Inn on Entry Point Blvd. Much nicer place and friendly staff!

Self

4/10

Poor

08 Mar 2024

Anna

Cheap is cheap. Everything is terribly basic.

Business Family_with_children

2/10

Poor

02 Mar 2024

Jose

Not a good place to stay

The facility is outdated and air conditioning smelled mildewy. I have asthma, so I struggled breathing all night . The tub looked like someone just spilled bleach on it and it was left there, because the tub was very dirty with a streak down the middle. We just needed a place to lay our head for one night because we were driving to chicago the very next day so we dealt with it but I would never stay there again.

Business

6/10

Pleasant

19 Feb 2024

Richard

Our room was clean. Beds were comfortable, sheets clean. AC unit was quiet, but bathroom fan was very loud.Place in general needed TLC. Electrical sockets sloppy, potential fire danger. Dark tint on windows makes it hard to tell they’re open. Repair needed on fence. Some parking lot signs worn off to point of being unreadable.

Leisure Family

10/10

Exceptional

04 Feb 2024

Gretchen

The property is a bit dated but our room was clean and well maintained .

2/10

Poor

04 Feb 2024

Rosemarie

One room in the facility had mold on the ceiling. Room had very dirty sheets. Shower drain wouldn't drain. Lamps were very dirty with burnt lamp shades. Very unsatisfactory. Wouldn't recommend staying here at all. Should be called Poor Quality Inn.

Leisure Family

4/10

Poor

18 Jan 2024

jeff

After staying in 31 hotels this year, this by far was the worst, had to change rooms 3 times, not clean tv not working and the cigarette smell was bad.

Leisure Partner

2/10

Poor

31 Dec 2023

Nestor

Quality? Nooooo. I can’t describe how bad it is very poor and dirty. We found old food from other guests into the bes sheets. And the manager said I have found worst stuff. It is what it is. I definitely don’t recommend this place for anyone

Leisure Family

4/10

Poor

15 Dec 2023

abram

Bathroom out dated and water backed up .. continental breakfast wasnt good selection

Leisure Family

4/10

Poor

04 Dec 2023

Heather

Pull up to establishment, it looked like it was shut down. It was only 7:45 pm. Drove around the parking lot to see if there were any other cars. There were only a few. Pulled up to front again. Lobby was almost completely dark except a very dim light. Staff was pleasant, not over welcoming. Took a photo copy of my drivers license instead of just verifying ID like other hotels. (I asked for the copy back the next morning at check out). Very run down and doesn’t look like the photos that advertises it. Outlet GFI broken, pieces had fallen out around it. Hole and wires exposed. Rusted ice bucket, tissue holder and plate around it. Sheets had stains on them on both beds. Door didn’t close flush with the frame, window had space between the frame and the actual glass one could easily put fingers through it. Drove in and It didn’t feel safe, very difficult to rest easy overnight there. Walking into lobby and the room and it was like falling into the 1970s. Clocks set to wrong time, no usb ports, towels very thin and dingy looking. Gate around playground was in disrepair and looked like it had been driven into by a vehicle. Ice machines either broken (2nd floor) or worked poorly. Areas around machines dingy. No staff from 3-7am. Loud music blaring from a vehicle at 3:30 am. No staff to handle it. It felt unsafe in the room with the door and window issues. Free breakfast was minimal waffles, juice, apples, bread, cereal and bagels. Very sparse. I would NOT recommend staying here.

Leisure Family

4/10

Poor

24 Nov 2023

Bryan

Leisure Family

10/10

Exceptional

20 Nov 2023

Johnny

Staff was great. Pool was nice. TV was good but I would like a better channel setup. I would also like more electrical outlets besides the one by the bathroom sink to coonect phone at night. Breakfast was okay for the price. I would stay there again.

Leisure Friends

8/10

Excellent

18 Sep 2023

Keith

Easy transaction, looks to be getting updated. Clean rooms, we stayed for one night for a softball tournament

Friends_and_family Family

8/10

Excellent

14 Jul 2023

Kim

The person that checked me in was very nice

Leisure Self

4/10

Poor

09 Apr 2023

Janira

This property doesn’t not clean argumentative when telling them did not get for what we paid for 2nd time quality poorly run and do not clean properly

Leisure Family_with_children

4/10

Poor

03 Apr 2023

Yaritza

Needs update urgently

Leisure Family

10/10

Exceptional

25 Mar 2023

Judy

I and two of my friends stayed overnight to be closer to an educational day event. Our room was nice and cool upon arrival, as well as clean. The only complaint I would mention is the toilet was not seated firmly on the floor, causing a loud noise every time a person sat on or got off the toilet.

Friends_and_family Friends

6/10

Pleasant

19 Mar 2023

Cathy

The bedding was not clean. Once we pulled the covers back to lay down on the sheets, we noticed that there was some sort of white grainy substance on one side of bed between the sheets. The hotel staff did immediately moved us to another room.

Leisure Family_with_children

2/10

Poor

18 Mar 2023

Salvatore

We left and didn't stay . The furniture looked scary u would be afraid to sit on couch . The manager was away from the front dest for a very long time .We tried to call several times , then when we got there, there were a group of people waiting and they said they where there a long time .
Finally he came out to check us in he had blue rubber gloves on . We went into the room and we left to find another place to stay . The other Quality Inn near by was booked .

Leisure Partner

4/10

Poor

27 Feb 2023

Heather

Outside Property not cared for. Pool furniture was old and wore out.
Ice maker not working. Rugs in room filthy. Coffee at breakfast was cold and not much choice to eat.

Leisure Partner

2/10

Poor

24 Feb 2023

Krissy

Skip this hotel.

Was unable to stay in the room assigned. It had the worse smell. Mildew. Musty old smell. They even tried to give me another room but the smell was just as strong. Did not give me a refund. Wasted $100.

Friends_and_family Family

8/10

Excellent

18 Feb 2023

Fred

Check-in was easy, internet did not work at first.

Leisure Family

6/10

Pleasant

13 Feb 2023

Verified traveler

They really should try harder.

I opened the doors and there were 2 roach spray cannisters left in the middle of the room. The rest of the night, all I could think of was what I was breathing in and additionally, what would crawl into my bags while I slept? The \"free\" soap was the worst and I didn't trust using the drawers or closet because of the roach spray.

Business

4/10

Poor

17 Jan 2023

Sandra

We reserved two rooms and the heat didn't work in either. The place needs updating.

Family

8/10

Excellent

17 Jan 2023

Julliette

The bathroom was fairly small and you can tell it was well used. Shower head leaked but otherwise a very pleasing stay and wonderful conversations with staff

8/10

Excellent

06 Dec 2022

Michael

Very helpful staff.

2/10

Poor

06 Nov 2022

Alfredo

Is a very poor place in service to stay even for one night.
The front desk person wasnt there when we arrived for check-in and finally when he shows up not even an apologie, when we told him that we were there waiting for over 15 min he gave us a very rude answer.
For breakfast… oh my god, you better even try to get a decent meal. Waffles, cereal, and coffe. That’s it. Patio funitures around the pool are in very bad conditions. .. thanks God we only booked for one night, and never again

Business Family

6/10

Pleasant

19 Oct 2022

Michael

the photo is not current, place for contractors not family

Business Self

4/10

Poor

04 Oct 2022

Lane

Dirty, did not receive any new clean towels or linens for 6 days .

Business_and_leisure Self

8/10

Excellent

29 Sep 2022

Sarah

We came here to evacuate from Hurricane Ian. The property is dated but sufficient.

Leisure Partner

8/10

Excellent

26 Jul 2022

Magdaliz

At first I was scared to book but I am happy I did. The room was very clean and well put together. My husband and I stood with our 2 children.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2022

Kinsey

Disappointed

The floor was so dirty that my feet turned black when I took my shoes off. Had to wear flip flops in the room. The sheet didn’t fully cover the mattress and it looked pretty gross too. There weren’t any bugs and it didn’t smell bad. But was still disappointed in how gross it was. Also there was nothing but waffles for breakfast. No protein.

Friends_and_family Family

2/10

Poor

18 Jul 2022

William

Horrible experience

There were disgusting stains on the carpeted floor. The room smelled like vomit when I arrived at 3:30 a.m. The clerk up front made me wait 30 minutes for no reason even though I already paid, and she charged me $20.00 in addition to paying for the room which I already did. I left after the first night.

Self

2/10

Poor

26 Jun 2022

Leo

I left and booked in another hotel. My room smelled really bad and the a/c was super loud. I would not have been able to sleep in that environment.

Business

8/10

Excellent

25 Apr 2022

Elaine

I thought they would change the sheets every day
They said only when we check out.

Leisure Family

6/10

Pleasant

21 Apr 2022

Michael

basic accommodations - the staff needs to do a better job of maintaining the facility - property & rooms (especially carpeting) need some deep cleaning & TLC

Leisure Partner

10/10

Exceptional

11 Apr 2022

Ray

Door did work properly on room 209

Business Self

6/10

Pleasant

02 Apr 2022

Cathy

The room smelled, the linen was rough, towels and washcloths were worn out. I am not usually a hard critic, but I will not recommend this place.