Name: Hilton Vacation Club Aqua Sol Orlando West
Address: 17777 Bali Boulevard, Winter Garden, 34787, US

Hilton Vacation Club Aqua Sol Orlando West

Orlando Area - Florida - FL · United States

17777 Bali BoulevardView location

100 reviews shown

8/10

Excellent

26 Jul 2026

Abdiel

It started raining and water was coming in through the glass door on the master room and also on the bottom floor by the sofa-bed in the corner water was coming in.
The coffee maker had hair
I told the staff and they just said they were going to check it after we left

8/10

Excellent

26 Jul 2026

Ladarius

Great Staffs

10/10

Exceptional

25 Jul 2026

joseph

All was good.

8/10

Excellent

25 Jul 2026

James

We had to pay additional $75 for resort fees that were supposed to be included, a $300 deposit was due on arrival as well. So if you plan to stay there you better have some additional money available at check in.

10/10

Exceptional

24 Jul 2026

Denise

We LOVED the 2 bedroom 2 bathroom suite. Perfect for my family of 6. And the Amenities/ Waterpark was Great with a Bar & Grill on site.

2/10

Poor

24 Jul 2026

Troy

Enjoyed the room, floors was dirty but besides that it was a nice room. Never had house keeping come once in the period of 4 nights. The front desk was super nice even checking in, then when directed to the other desk I was immediately bombarded with timeshare bulls***. I walked away and then 3 nights later came back to extend my stay, instead was just harassed into time shares. I REPEATED several times no thank you I’ll just spend my money, but was told in response I’d have to make a new reservation with an additional $300 deposit. BUT if I did the time share it would be no problem.
Waterpark is fantastic for the kids, loved the bartender and activities while kids was swimming. Resort is beautiful, room was nice just needed a bit of cleaning. Timeshare harassment is garbage and I literally spent my money elsewhere because of this.
I’d recommend doing everything you can not to speak to the garbage ass front desk timeshare people

10/10

Exceptional

24 Jul 2026

Gleisy

Beautiful place. Was unaware of the parking fee but it was affordable so I was ok with it . Would stay again.

10/10

Exceptional

23 Jul 2026

Tiffany

My family & I love this property. We stayed here over 5 times. Staff are super friendly. The waterpark is great for children of all ages.They have a restaurant and bar. The lemon pepper wings & smoothies are so good‼️I just miss the shuttle which was so convenient for getting to the parks

4/10

Poor

22 Jul 2026

Carmen

I paid extra for early check in & resort credit, they had no clue about it look at me weird even though I showed reservation they did not honor it, Room wasn’t available till after 5, bed uncomfortable, did not honored Hilton member discount on food or water bottles given, “unless you an owner or work there”Broken elevator. Old furniture. That area needs upgrades 400 buildings. Wont plan on coming back…smelly room. We finished cleaning with our own supplies, Only good thing we enjoyed some was the water park . Food prices outrageous, arcade did not work, took money. Total dissatisfaction for a Hilton 😒

10/10

Exceptional

22 Jul 2026

Odalys

No prepara las habitaciones ni botan la basura

2/10

Poor

22 Jul 2026

Analyn

The place was beautiful but make sure you don’t forget your stuff because you won’t get it back no matter how many times you asked for help. I called twice and went to the front desk twice to ask for help if they can give me back my jacket that i left in the previous unit that we booked, they said they will send me a link and i have to fill it up which i did. But nobody reached out to me. I called and went to the front desk again if they can just hand it to me since i’m still in the property but different unit, they said they will but never happen. So yeah! Enjoy my jacket whoever has it. It wasn’t expensive or anything but it was a gift to me that i valued. It was very disappointing.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

joseph

Awesome

10/10

Exceptional

20 Jul 2026

Jessica

Family

6/10

Pleasant

20 Jul 2026

Nastassja

Beautiful resort it's just my room was bug infested

Family_with_children

8/10

Excellent

20 Jul 2026

David

The property is conveniently located to restaurants and attractions. It offers a few fun activities to engage in. It rains a lot off and on in Florida and when it does, the pools and other outside activities shutdown. One drawback is that when we asked for fresh towels, they didn't delivery washcloths. We were able to obtain our next vacation with airline and hotel paid and a meal voucher by attending a presentation.

Partner

10/10

Exceptional

20 Jul 2026

Luann

Very good place to stay with family , love the water park.

Family_with_children

10/10

Exceptional

20 Jul 2026

Juan

love this place, great location and great amenities

Family_with_children

2/10

Poor

20 Jul 2026

Ramon

I did not have a good experience during my stay. Since checking in they gave my room to someone else with my name , we were locked out of our room for about four hours. Today, we had to wait again while the issue was being fixed. The whole experience was very frustrating and inconvenient. Unfortunately, because of this, I will not be returning in the future.

Family_with_children

10/10

Exceptional

20 Jul 2026

Priscilla Alexis

Love it here! Great place for family and friend stays. Activities in premises. The suite are great with 2nd bedroom. We love everything about this place.

10/10

Exceptional

20 Jul 2026

Julio

Will be coming to the same property for nine years now and always is amazing a little different but always the same. Good time thank you forever Lliki Tiki.

6/10

Pleasant

19 Jul 2026

Lourdes

After we checked in we were directed towards another desk to get our parking pass. The salesperson Janelle was extremely rude. She gave us a sales pitch for a timeshare meeting and we told her we were only staying for two nights and wouldn’t have the time. She got very aggressive and called us “cheap” because we also told her that the resort was already putting a $300 hold on our card and we didn’t want any additional holds. She went on to insult us by saying she didn't understand why we were not being smart about staying for the presentation. This kind of approach is very disturbing. We went there to spend time with family not to be insulted and guilted into a situation we had no interest in. As far as the room, the kitchen was not well equipped. Not enough pots/pans to cook a meal. All together we rented 4 separate rooms with our family and we had to share kitchenware amongst the rooms and then return them back to our rooms. We shouldn’t have to do that. The person who checked us In and the person who checked us Out were extremely nice.

Family_with_children

2/10

Poor

19 Jul 2026

Kayla

Family_with_children

2/10

Poor

19 Jul 2026

Michelle Marie

Hello,

I am writing regarding my recent stay at your hotel. Unfortunately, I was extremely disappointed with the experience. The view from the room was not what I expected, and the room itself did not look anything like what was advertised or shown at the time of booking.

I chose this hotel based on the photos and description provided, and the actual accommodations fell well below those expectations. As a result, I feel that I did not receive the experience I paid for.

I would appreciate it if you could review my stay and consider providing some form of credit, refund, or compensation for the inconvenience and disappointment.

Thank you for your time, and I look forward to your response.

Family_with_children

4/10

Poor

19 Jul 2026

Raymundo Zamora

La propiedad en sí estaba limpia,la habitación se veía limpia por encima solamente la bañera del baño principal se veía sucia se pudo aver echo algo mas deberían poner más atención en el personal de limpieza ya que tardaron en darnos la habitación más de lo que decía en la página del hotel eso fue lo principal que no nos empezó a gustar ya que tardaron más de dos horas en darnos el Cuarto después de las 4…nos tuvimos que salir antes de lo esperado porque entrando a la propiedad no había servicio a internet y el WiFi de nuestra habitación no funcionaba salimos dos días antes de lo que pagamos debido a esto ya que necesitábamos salir fuera de la propiedad para trabajar por internet.. pedimos que si podían limpiar la habitación y cuando regresamos solo hicieron las camas ni barrieron no limpiaron nada pedimos ayuda con el WiFi tampoco tuvimos respuesta y ahora pedimos un reembolso por los días que nos salimos antes y no a habido una respuesta pronta espero que solucionen esto ya y aún no nos an regresado el depósito en la página no decía nada de depósito y aparte de taxas es más de lo que te cobrarían por otra noche en el hotel gastamos más de lo esperado para este mal servicio

Family_with_children

10/10

Exceptional

19 Jul 2026

karina

Good

10/10

Exceptional

18 Jul 2026

Cory

Clean Room
Great staff
Outdoor pool/park great for families
Private balcony

Family_with_children

2/10

Poor

18 Jul 2026

Matt

Upon arrival everything looked like Glitz and glam until we arrived at the building we were to spend the weekend in when we arrived before even getting the luggage out there were about 9 raccoons roaming the hallway we were so afraid to get out and use the elevator telling the staff didn't know Justice they were aware of the situation who claim they could not get it under control there was food all over the stairwell as around the elevator doors no matter what floor you were getting off on there was food throat everywhere the raccoons had made a terrible mess and staff was not cleaning it up until the next shift which was morning so all night you listen to the scratching of raccoons needless to say I would never stay there again no recommended to anyone

Partner

2/10

Poor

18 Jul 2026

Oliver

Do not ever book here, I booked a stay for my family days in advance, after a 4 hours drive, I arrived to this property, they processed my check in, charged me card took a security deposit, and after a 30 min wait they informed me that they were “overbooked” and offered me a small room for a family of 6 or a refund. All this at 11:30 Pm. The manager jumped in and made everything worse, she was rude and had a really bad temper. Worst experience I’ve ever had at a hotel. WORST

Family_with_children

10/10

Exceptional

18 Jul 2026

Blanca Esther

Gray hotel for family trip

Family_with_children

8/10

Excellent

18 Jul 2026

Robin

Didn’t like only one lock worked on slider

Friends

10/10

Exceptional

18 Jul 2026

Tyrel

Absolutely coming again!! Lol

8/10

Excellent

18 Jul 2026

Glendy

Nuestra estadía fue muy buena. El hotel cuenta con amplios espacios y muchísimos parqueos, lo que hizo muy cómoda nuestra llegada. Está ubicado aproximadamente a 20 minutos de Magic Kingdom y muy cerca de varios restaurantes y lugares para comer.

El apartamento era espacioso y cómodo para la familia. Al llegar, notamos que las toallas no estaban limpias, pero llamamos a recepción y rápidamente nos llevaron unas nuevas, por lo que el inconveniente se resolvió de inmediato.

La piscina nos encantó, especialmente para los niños, ya que tiene áreas con pequeños canales y juegos de agua donde pueden divertirse con seguridad. En general, es un lugar muy tranquilo, ideal para descansar después de un día en los parques. Sin duda, volveríamos a hospedarnos aquí.

Family_with_children

10/10

Exceptional

14 Jul 2026

Juan

Excellent

Family_with_children

10/10

Exceptional

14 Jul 2026

Eduardo

This place was outstanding as usual. I’ve been coming here for the past 16 years now that Hilton took over it’s even better nicer cleaner and they must try for all families, especially with children. They could enjoy the waterpark and so forth.

10/10

Exceptional

13 Jul 2026

Liliana

Clean rooms

Family

6/10

Pleasant

13 Jul 2026

Valerie

The room was dated and not like the pictures posted which was disappointing and the reason we choose this resort over another.

Family_with_children

6/10

Pleasant

12 Jul 2026

Edson

The ac unit was struggling to keep up on this Florida heat.the room felt warm

Family_with_children

10/10

Exceptional

12 Jul 2026

Yoide

Me encantó, valió cada dólar gastado, una cosa que me gustó fue la seguridad que tienen, protegen el descanso y la seguridad de sus huéspedes. Hace poco estuve en otro hotel de otra cadena hotelera(westgate) donde a pesar de que habían letreros bien grandes que prohíban jugar con pelota en la piscina, había muchachos jugando a pesar de haber bebés en la piscina y continuaron jugando con la pelota, casi golpen a una bebé y la seguridad solo les llamó la atención una vez y no hizo nada. En cambio quiero felicitar al personal de seguridad del Hilton que en una situación parecida durante nuestra estancia, no solo les llamó la atención, a los muchachos impidió que siguieron tirando la pelota y no molestaran ni golpearon a nadie con ella.

Partner

10/10

Exceptional

12 Jul 2026

Haley

We’ve been staying here for years and since the Hilton bought out the property, it has truly made a great difference. The newly renovated rooms look amazing. The property is beautiful and the staff is very attentive. We will definitely be back again!

Family_with_children

10/10

Exceptional

11 Jul 2026

Stefan

Room was clean and staff friendly

Family_with_children

10/10

Exceptional

11 Jul 2026

👌

8/10

Excellent

11 Jul 2026

Erica

Older place but great pool and food for kids. Location is great.

Family_with_children

10/10

Exceptional

10 Jul 2026

Roger

They’re amazing. Catered to our needs. Never any issues.

10/10

Exceptional

07 Jul 2026

Ryan

Clean rooms, king and queen suite plenty big enough for our family of 5, pools and Waterpark, nice arcade, plenty of restaurants around the area, not far from disney/seaworld/universal. We had a good time would recommend 👌

Family_with_children

10/10

Exceptional

07 Jul 2026

Jarided

Limpia y a muy buen precio

Family_with_children

10/10

Exceptional

06 Jul 2026

Gilda

We loved everything and had a wonderful time. The towels and all the accommodations were excellent. The rooms were very clean, and everything was in great condition. We truly enjoyed our stay and would definitely come back.

Family_with_children

2/10

Poor

06 Jul 2026

Angel L

I bought a package on Orbitz paid in full flight stay and car I knew aqua sol had a $300 deposit and the other hotel fees why did they charge me another $692.76 when I arrived at resort I didn’t realize I had already paid on Orbitz only thing left was deposit and hotel fees
When I reported to the manager he agreed they were wrong and issued a refund it’s been 5 days no refund I will never go back there again sad because I kinda liked the place.. they need more experience workers or legit ones … kind of scamming in a way

Partner

8/10

Excellent

06 Jul 2026

Ricardo

It's clean no problem will booked again

Partner

10/10

Exceptional

06 Jul 2026

Uramis

great place, you can stay there all day and go out for dinner or drinks.

Family_with_children

6/10

Pleasant

06 Jul 2026

Tyesha

Thankful for the stay. I asked for a room and ended up getting a accessible room that had one bathroom with a tub and sink that leaked. Hair was in the tub. My 11 year old was not happy about that part. The room was. a nice size, but I hope they have the housekeepers to go back and do a double take for cleanliness and maintenance issues/leaks.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Sam

Some of the stuff are getting old. The shower faucet handle barely work, it is loose. The worse part is how thin the ceilings are. I could hear people walking upstairs. Someone was walking all over the place until 2am and kept me awake

10/10

Exceptional

05 Jul 2026

Lacey

Our 4th of July weekend celebration was wonderful. Everything from the suite to the many amenities was beautifully organized and maintained. Such a family friendly atmosphere. And as usual the staff was amazing. Can’t wait to come back.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Rosario

Muy buena atención
Todo muy limpio organizado y agradable.
Sin duda lo recomiendo y volvería de ser posible

10/10

Exceptional

05 Jul 2026

Ashraf

Very clean and staff was very helpful. Would definitely visit again.

Family_with_children

2/10

Poor

04 Jul 2026

Alexandria

The staff was not helpful, and our experience was extremely disappointing. When you check in, they strongly encourage you to sign up for a timeshare presentation. We were told that, in exchange for attending, we would receive a free stay at any Hilton property and a late checkout. Since the presentation was scheduled for the morning of our departure, we were promised a checkout time of 12:30 p.m. instead of the normal 10:30 a.m. We attended the presentation as agreed. After returning, we spent some time at the pool because we believed we still had two hours before checkout. While we were there, our room key stopped working, leaving all of our belongings locked inside the room. I called the front desk and also went to the office in person to explain that we had fulfilled our obligation and had been promised a late checkout. The only assistance they offered was sending security to let us into our room so we could collect our belongings. They showed no concern or willingness to honor what their own concierge staff had promised. We were told the concierge “didn’t send the email they were supposed to,” but that should not have become our problem. Traveling with a 6- and 7-year-old made the situation even more stressful. Instead of honoring the additional two hours we had been promised, we were forced to rush to pack and leave. This experience left a very negative impression. We’ve stayed at Hilton properties many times in the past, but after this experience we won’t be returning.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

valerie

We had 11 people 2 ajoined rooms.We called often for amenities they were very prompt. Was disappointed by the mini golf because it wasnt open for most of our stay.Nor was there anyone there every time we checked.Room was nice and clean. We visited activity center it was ok.Overall was an ok stay.They really need to be more on top of the activities in my opinion.The pool was closed due to lightening many times. The communication was lacking for the closings of pools. One pool opened an hour before the other during the storm and we weren't aware.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Sandra

Es muy buen sitio para vacacionar en familia, lo único por mejorar es que la limpieza la hacen cada tercer día y es muy regular.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Michael

The place could have been cleaner.

10/10

Exceptional

03 Jul 2026

Yurisney

Execelente atención y muy limpias las habitaciones,cuentan con todo y muy funcional .

6/10

Pleasant

02 Jul 2026

Robyn

My family has used timeshare to stay at this resort for over 20 years, back when it was Liki Tiki. Unfortunately, since Hilton took over, we’ve noticed a significant decline in overall quality and experience.

The resort once stood out for its full staff presence, certified lifeguards, security at the entrance, and a well-maintained lake (pond), which is now dirty and poorly kept.

One of my biggest concerns involved the elevator emergency system. My 2-year-old accidentally pressed the emergency button twice. Instead of speaking to someone directly, we only heard a recorded message stating someone would get back to us. We waited in the elevator for about three minutes explaining it was an accident, but no one responded and no emergency personnel were contacted. It raised serious concerns about what would happen in a real emergency.

There were also safety issues at the pool. My son found several broken tiles, including one about half the size of a standard tile. We reported it immediately, but no action was taken to secure the area during our stay.

Our first room (942E) had multiple maintenance problems. The toilet nearly overflowed and required two visits from maintenance. The Samsung washing machine also failed to drain, running for over two hours. Although maintenance attempted repairs and said it would be replaced, the issue recurred, leaving my grandchildren’s bed sheets soaked. We were later moved to room 844EF, This vacation was very disappointing

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Giovanni

Me gustó la estancia en general, solo que hubo unos cargos que no estaban acordados, no sé si fue porque hice la reservación por medio de expedía. Lo otro fue que por un poco de lluvia nos sacaban y cerraron por mucho tiempo.

Family_with_children

10/10

Exceptional

01 Jul 2026

Donna

The rooms were very clean and well equipped and the pools were amazing!

Family_with_children

8/10

Excellent

01 Jul 2026

Tiffany

Room was clean and spacious. The kids enjoyed the water park even though it was closed most of the day due to thunderstorms. When they were finally able to get in, they had a great time. Haven't been here since it was liki tiki but still just as great as it was then. Will definitely be going back.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Diane

Great family resort all amenities within walking distance wonderful friendly and helpful staff

Family_with_children

10/10

Exceptional

29 Jun 2026

Judith

Everything was great ! We are planning to return!

Friends_and_family Family

8/10

Excellent

29 Jun 2026

ZORIMAR

The stay was very nice. We were definitely In a renovated unit. The room was very comfortable and the kitchen was useful and had updated amenities. The resort amenities could definitely use updating. The pool with the kids splash pad area was always the busiest of course and had no where to sit each time we tried to visit. We ended up at the smaller pool bc it was easier to find seating. The staff was so courteous and helpful. Doris ( I believe is her name) helped check us in and she was lovely and attentive. The pool restaurant was good too and the bartenders there and staff were amazing ! For the price it’s a great value! Close to Disney and great places to eat !!!

6/10

Pleasant

29 Jun 2026

Brittany

Overall, the property is beautiful, and the amenities are excellent. While we didn't use the other two pools, the water park was a highlight of our trip. Unfortunately, the service at the bar left a lot to be desired. On two separate occasions, my husband was ignored by the bartenders—particularly Anthony-who appeared far more interested in serving shots to intoxicated guests than assisting other customers. Our suite was spacious and well-equipped with a full kitchen, washer, and dryer. However, we were unable to access our room until nearly an hour after the advertised 4:00 p.m. check-in time because it was still being \"cleaned\". Once we finally got inside, I had to wipe down the kitchen counters and sweep the entire suite myself. The biggest disappointment, however, was how the resort handled an incident involving our rental car. On our very first day, another guest struck our parked vehicle, causing significant damage. We lost an entire day of our vacation dealing with hotel security, our insurance company, and the rental car company. When we contacted local police, we were informed they would not respond because the accident occurred on private resort property and that we would need to work through the resort's security department. Despite repeated requests throughout our stay, the resort's security team refused to provide us with a copy of their incident report or the surveillance footage of the accident. The lack of professionalism and cooperation overshadowed any good

Family_with_children

8/10

Excellent

28 Jun 2026

Miranda

I really loved this place. All the amenities were great. The only issue i had was thst we rented a queen suite and im positive the bed we had in the toom was a full. Its was so small for 2 adults especially my fiance being a larger size. The bed was very hard and uncomfortable. Otherwise everything else was great. The Waterpark was amazing. Spent most of the day there.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Rosario

The property is very nice and clean. I would return again. We just didn't get to enjoy the water park because check in is not until 4pm and their water park closes at 5:30 and then we left the next day.

Family_with_children

10/10

Exceptional

28 Jun 2026

Francisco Lopez

👍

Family_with_children

10/10

Exceptional

27 Jun 2026

Juan Carlos

Todo estaba bien, muy limpio, con todo lo necesario para una buena estadía a un buen precio.

Family_with_children

10/10

Exceptional

27 Jun 2026

EMILY

Simply amazing

Family_with_children

10/10

Exceptional

27 Jun 2026

Bijon

The room was spacious and clean. There was cooking utensils in the room which helped tremendously. The waterpark area was small but it did what it needed to do. I was disappointed my son couldn’t go down the slide on my lap. I typically let him go on his own but the current was fast from the slide and he really wanted to go but I was uncomfortable with him only being 2 even though he had in a life jacket and has completed swim lessons.

Family_with_children

10/10

Exceptional

26 Jun 2026

PEDRO

Muy exelente el trato que recibimos en todos los axpectos

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Eric

Usually we have always done westgate for our family stays. What I liked about aqua sol was the deluxe room was larger with full kitchen and balcony. What I didn’t like was it only has 3pools During our stay we heard a lot people complain that they kept telling people to get out the pool due to lightening in the area. According to my phone and others lightening was about 20 miles out. We asked what app they used for transparency but they did not share. One of the days it was closed all day until about 6:30pm. The amenities for basketball or golf are not anything great and they close it at 8pm! Which I found to be pretty inconvenient for my son. The arcade is ok and the bar food was not good. Overall the staff was nice when we mentioned these things but they couldn’t do anything about it. I heard a lot of owners say it was not like this and were unsatisfied with their stay as well. We won’t be staying here again

Family_with_children

10/10

Exceptional

25 Jun 2026

Jeffry Ernesto Pérez

Un trato muy amable. Sigan así. Bendiciones.

Family_with_children

10/10

Exceptional

24 Jun 2026

Zandelea

Overall great stay! I will definitely be booking again in the future. Aside from the light night and thunderstorms keeping us from the waterpark and the pool except the morning we were leaving, definitely worth the price for everything. Very nice, safe gated, family friendly resort!

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Arie

So The Stay Was Great, Being That My Daughter Tablets Ended Up Missing The Night Of Check In,When I Tracked It The Next Morning…I Was Waaaay In Another Building ,Like 2Miles Over.
With A lot Of House Keeping Staff, Security Did All They Could.I Mean They Was Very Helpful.
How Ever We Didn't Find It But When I Left That Area They Turned It Off.So At That Point I Knew No One Was Going To Turn It In.
I Say That To Say This, I Would Suggest More Cameras On The Outside Property.

One Bad Apple Can’t Spoil It For The Hole Bunch. Lol So This One Incident Doesn’t Stop Me From Coming Back. Just More Cautious.
Overall It Was Very Clean, Quite,The Staff Here Is Awesome, Craig , Jenner They All
Very Welcoming , Helpful,Patient, Considerate.

Family_with_children

10/10

Exceptional

24 Jun 2026

PHYLLIS

This was a great place to stay, family friendly, clean rooms and the staff was amazing. Thank uou

Friends_and_family Family

2/10

Poor

23 Jun 2026

Eric

THERE WAS ACTUAL POOP ALLL OVER THE FLOOR OF OUR ROOM WHEN WE ARRIVED.
WE ALSO GOT A VERY OUTDATED ROOM THAT LOOKED NOTHING LIKE THE PHOTOS ONLINE -

Partner

10/10

Exceptional

23 Jun 2026

nena maria

I come every year for my vacation. Love it❤️

4/10

Poor

22 Jun 2026

Josmaril

This has been my favorite place since i moved here to florida 10 years now but i recently visited this place for fathers day weekend and I was not checked in till almost 7pm after i was informed will be at 4pm I was out there with my 7 kids ; i know we cant control the weather. But we werent even able to enjoy the pools it was just a ruined weekend for me and my family

Family_with_children

6/10

Pleasant

22 Jun 2026

Laura

arrived 2 and a half hours after check-in and was told my room was not ready. Had to leave the lobby and get back in an extremely long line just to get my keys activated when my room was ready at 7 PM. Staff was trying to be understanding, amenities were great weather permitting can be a very fun trip.

10/10

Exceptional

22 Jun 2026

Heather

Check in was effient. The staff was very friendly and helpful the entire time. Paul from Arizona checked us in and learned we were their for our daughter's birthday and immediately sent a snack basket to our room. The custodians were all smiles and waves every time we passed. One even let me take the short cut through the water park area on my morning walk so I didn't have to go around. Just little things like that made the entire stay amazing. Michelle the bartender at the water park area was amazing. she was fast and friendly. The bartender by the arcade and lobby pool (didn't catch his name) was super sweet and made me a delicious mocktail, making sure to ask what kind of flavors I like. I'm already looking at future dates to book again for longer!

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Yolanda

Friendly staff nice place

Partner

10/10

Exceptional

20 Jun 2026

Jose

Todo perfecto, superó mis expectativas en lo general

Family_with_children

2/10

Poor

20 Jun 2026

William

Todo súper mal no recomiendo esta propiedad no tienen buen trato los trabajadores muy mala atención y que decirle del uso de la piscina estuve 3 días y no pude usarlas ya estaban cerradas por supuesto mal tiempo que no cayó ni una gota de agua no se los recomiendo

Friends

2/10

Poor

20 Jun 2026

Frank

Nunca pudimos bañarnos en la piscina , 3 días cerrados y sin lluvia ni nada de peligro , la comida estaba fatal , carísimo y muy poca , yo NO RECOMIENDO ESTA PROPIEDAD, realmente un DESASTRE Y UNA PERDIDA DE DINERO , NOOOO RENTEN AQUÍ

Family_with_children

10/10

Exceptional

19 Jun 2026

Jhonathan

buenicimo

Family_with_children

8/10

Excellent

19 Jun 2026

Chelsea

The pool is a great place for family and kids. The property is great gated entry which is reassuring of safety when in a new place. We loved the screened in patio.
On the other hand there were some things we were unhappy with. The new owners is through Marriott. That being said they are very very pushy on \"promoting their new property resort, and scheduling you a tour and information just incase you would like to stay in the future\" \"no worries their not trying to sell you anything, just want a deposit that you will show up and after wards get refunded a free gift\"... these are LIES they 100% are trying to sell a timeshare in Marriott hotels, and are extremely pushy using dark psychology tactics and some intimidation tactics that are very displeasing as a guest. Respectfully had to say no over a dozen times. Wasted over 3 hours our vacation time with so many ridiculous sales tactics..

Besides the ridiculous sales tactics. On an 8 night stay we only recieved 1 day of actually housekeeping. And had to call for fresh linen and towels, we took our do not disturb sign off our door during the day so housekeeping could clean, but other that day 3 of our stay, they never returned...

Family_with_children

10/10

Exceptional

19 Jun 2026

Lisa

This was a great family vacation,we loved everything about this place It was so clean,the kids loved the pools and game room.Would definitely recommend this place.,we are looking forward in going back.

Family_with_children

10/10

Exceptional

18 Jun 2026

Kristina

Our stay was a dream! Beautiful views from our balcony, 3 different pools to enjoy, ice cream and a gorgeous bar with great bartenders! It was perfect!

Family_with_children

10/10

Exceptional

18 Jun 2026

Marylia

Front desk could have been a bit nicer

Family_with_children

10/10

Exceptional

18 Jun 2026

Kevin

My kids and I stayed here 3 nights . The location, amenities and staff were all perfect

Family_with_children

10/10

Exceptional

17 Jun 2026

Luce

We had a wonderful time at Hilton Aqua Sol Resort. The rooms were clean and comfortable. The outdoor pool and water park were enjoyable, and the kids loved it. The staffs were nice and helpful.

Family_with_children

8/10

Excellent

16 Jun 2026

Christopher

The staff was kind and accommodating. The room had a laundry bag of towels left by housekeeping and it looked like there was mold starting to grow in near the master shower. There was also a cockroach on bag that was stored in the lobby.

10/10

Exceptional

16 Jun 2026

Andres

Love this place

Family

10/10

Exceptional

15 Jun 2026

Julie

Family friendly

Family_with_children