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Surestay By Best Western Clermont Theme Park West

Orlando Area - Florida - FL · United States

9240 US Highway 192View location

8.4/10Excellent1,007 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood8.0/108.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Clermont Theme Park West

Set in a prime location of Orlando (FL), Days Inn Clermont Theme Park West puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time.

Service-minded staff will welcome and guide you at Days Inn Clermont Theme Park West. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, wake-up service, balcony/terrace, alarm clock. The property offers various recreational opportunities.

No matter what your reasons are for visiting Orlando (FL), Days Inn Clermont Theme Park West will make you feel instantly at home.

Read more about this hotelShow less

Located in Four Corners, SureStay Hotel by Best Western Clermont Theme Park West is a 4-minute drive from Orange Lake Golf and 6 minutes from Northeast Regional Park.

This hotel is 8.1 mi (13 km) from Disney's Animal Kingdom® Theme Park and 8.4 mi (13.5 km) from Disney's Blizzard Beach Water Park. Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Pool access available from 9 AM to 9 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Lake Davenport 0.9 km / 0.6 mi
Surfari Water Park 3.4 km / 2.1 mi
Northeast Regional Park 4.2 km / 2.6 mi
Orange Lake Golf 4.2 km / 2.6 mi
Four Corners FC 4.5 km / 2.8 mi
Island H2O Live! 5.7 km / 3.5 mi
Mighty Jungle Golf 6.2 km / 3.9 mi
Bonanza Golf & Gifts 6.9 km / 4.3 mi
Flamingo Crossings Town Center 7.4 km / 4.6 mi
Highland Reserve Golf Club 7.5 km / 4.7 mi
Walt Disney World® Resort 10.1 km / 6.3 mi
Showcase of Citrus 11.2 km / 7 mi
Lake Louisa State Park 11.3 km / 7 mi
Orange County National Golf Club 12.7 km / 7.9 mi
Jack Nicklaus Course 12.9 km / 8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • Number of floors (main building): 3
  • Suites: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 25 more facilities & services
  • Check-out hour
  • Wi-fi
  • Transfer service
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Terrace
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Non-smoking area
  • Smoking areaExtra charge
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Surestay By Best Western Clermont Theme Park West

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Satellite TV
    • Cable TV
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Surestay By Best Western Clermont Theme Park West

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Satellite TV
    • Shower
    • Bathtub
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Surestay By Best Western Clermont Theme Park West

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Hairdryer
    • Shower
    • Bathtub
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 20 m²ROO.NM
    Room NON SMOKINGPhoto unavailable7 photos

    Surestay By Best Western Clermont Theme Park West

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Toiletries
    • Satellite TV
    • Carpeted floors
    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 20 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Surestay By Best Western Clermont Theme Park West

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Satellite TV
    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Surestay By Best Western Clermont Theme Park West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Clermont Theme Park West

8.4
Excellent
1,007 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Jeffrey
The room was very clean. I did my wipe down test and the grounds of the property was very well maintained. The air conditioner worked well and the staff was excellent. Front desk brought my Amazon package to our room.

Wish all hotels had this type of cleaning!
Partner
10/10
Exceptional
13 Jul 2026
Mia
Staff members were nice
Family_with_children
10/10
Exceptional
12 Jul 2026
Edwin
The girl was very clean and improvements on the building was impressive. I have stayed there 4 straight years. This place is better than the past. Breakfast offer this year was just ok. Will stay there again. Close to Disney, restaurants and stores. Thank you again
Friends_and_family Family
8/10
Excellent
09 Jul 2026
Alysha
Washer was broke and breakfast was simple. Otherwise great stay! Air conditioner in room was great, pool was a good temp. Would stay again.
Friends
10/10
Exceptional
07 Jul 2026
John
Quiet room, clean and bathroom with full supplies. Would definitely stay there again.
6/10
Pleasant
19 Jun 2026
Chris
Both beds had covers with large spots on them; couldn’t tell if the spots were new or stains (if stains, they should not be used). Floor was not clean - walked around in socks in the room; they were filthy from the floor.
There seems to be a no visitor rule; the emphasis on this was a bit much. We have 2 kids living in the area, and hotel would have been a central place to meet. We weren’t comfortable having them come to the room after the warning at check-in.
Partner
10/10
Exceptional
18 Jun 2026
Sara
Amazing.! Was my second Time there.
Family_with_children
10/10
Exceptional
15 Jun 2026
Benjamin
Great value. Excellent staff and amenities. I would stay here again.
Self
8/10
Excellent
06 Jun 2026
Jennifer
I didn't like no tub stopper but king bed and I liked the bottles of shampoo conditioner lotion hanging in the shower. The night clerk Thurs night I checked in was very nice and the British guy super cool! Would highly recommend to anyone. Safe and quiet.
Self
6/10
Pleasant
03 Jun 2026
Will
Spiders in the bathroom and the paint chipped on the walls with metal sticking out. I cut got a deep cut from the metal.
Partner
10/10
Exceptional
31 May 2026
Michelle
.
Family_with_children
10/10
Exceptional
25 May 2026
Ian
Great value
Family_with_children
10/10
Exceptional
22 May 2026
Cheyanna Nicole
It was great
Partner
10/10
Exceptional
20 May 2026
Irene
We loved everything about our stay...specially the friendly staff and accommodating. Very clean.
4/10
Poor
18 May 2026
Michael
There were three people to my room. It was my nieces graduation. Her Grandmother and and Father stopped by and we were going to use the pool. They stereotyped my nephew because he had tatoos and I was hounded by three people as to how many were in my room and threatened to keep my deposit and charge another room. It made my family feel so uncomfortable they left early around to.m. I checked out at8 p.n. the night before I was suppose to. We weren't loud, causing problems or anything. They treated me as if I was some criminal. It's clean and well kept. But this was unacceptable and unnecessary
Friends_and_family Family
6/10
Pleasant
11 May 2026
Ramone
Just ok, but good for the price.
Self
10/10
Exceptional
06 May 2026
Kelly D
It's a good place...I will stay there again.
Business
10/10
Exceptional
04 May 2026
Nikea
There wasn’t a protein option for breakfast but the pancake and coffee machine worked well. Overall, everything was clean and worked properly. The staff was knowledgeable and helpful with any questions.
Self
10/10
Exceptional
03 May 2026
jesus
Good
10/10
Exceptional
03 May 2026
Ermelinda
The room is very clean and cozy including the bed 👌
Everything about this hotel is excellent I would highly recommend it to anyone who would like to stay here and it's close to everything else around it.
Partner
4/10
Poor
03 May 2026
trevor
Room smelt stale. Interior old and doesn’t match pictures. Needs updating bad. AC rattled all night
Family_with_children
2/10
Poor
01 May 2026
Kris
Room was filthy, sheets had dirt or blood on them, we had to have them changed, the new sheets were stained. The pillows were very old and flat, the floor was sticky. I will not be staying at your locations again.
10/10
Exceptional
26 Apr 2026
Gavyn
Great hotel for price!
Partner
8/10
Excellent
25 Apr 2026
María
En general no está tan mal, el piso es imitación de madera pero no se veía limpio, el desayuno como es hasta las 9am nunca llegamos temprano, debían poner una hora más, el joven del front desk muy amable.
Family_with_children
6/10
Pleasant
22 Apr 2026
Nathan
It was a solid average hotel. Clean and comfortable. I didn't eat the breakfast, which was pretty limited, except for some fruit and coffee. The coffee was fine. The room was clean and the AC worked great. The area seemed safe and had stores, restaurants, etc. nearby. A good value and would stay again.
Self
8/10
Excellent
20 Apr 2026
Chevette
Good place to stay for the lower price. Room was very clean. Office did put another couple in our already occupied room though, they fixed soon after.
Partner
8/10
Excellent
19 Apr 2026
Sarai
We did not have breakfast, AC & everything work. Hard time opening door however it was a good stay. Front desk service excellent though no smile.
Due to slippery floor vinal mat my husband fell. Thanks God no broken bones just mild tail bone pain.
Suggest:
1. install anti slippery mat and bar Handel to step in/out of the bathtub.
2. cleaning floor corners, base boards and touch up to maintain the whole complex clean and in good appearance.
3. Notice washer door on 3rd floor rusted. Pain door with rust resistance paint and in addition build pony wall to protect them from weather.
Hope the entrance someday will be more appealing.
Thank you
10/10
Exceptional
16 Apr 2026
Diana
Clean room
2/10
Poor
16 Apr 2026
Sandor
Avoid this place at all costs. Rooms aren’t clean. Staff wasn’t an issue but this goes beyond them. Bathroom was disgusting. Water does not drain properly leaving you standing in a puddle of dirty water from the dirty tub while showering. Who wants to raise any concerns at 1am when you arrive dead tired from an 8 hour drive. Breakfast is basically bread or cereal and was a huge let down. Stay away.
Family_with_children
8/10
Excellent
15 Apr 2026
Tatiana
Room was clean, staff very welcoming. Breakfast selection quite limiting but satisfying. Fresh brewed coffee was a highlight. Strange combination of closet and bathroom in one area, but not critical. Quiet location.
8/10
Excellent
13 Apr 2026
Salvatore
The room was clean. Grounds were clean. The air-conditioning worked amazing. Rooms were much bigger than I thought they were going to be. The only issue I had is that Hotels.com has the hotel charging $100 deposit only if you bring pets. However, when I arrived, I was charged $100 deposit. Even though I had no pets. This is very misleading and the reason I did not give this hotel five stars.
Self
10/10
Exceptional
13 Apr 2026
Winn W
The room was clean and comfortable. Good location.
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
Nick
Very clean and quiet
Self
2/10
Poor
10 Apr 2026
Oddys
I didn't get a chance to stay they wouldn't help me switch the dates I didn't want to cancel just transfer my date because I wouldn't have made it in time it was a large waste of money.
10/10
Exceptional
08 Apr 2026
Bienvenido Alfredo
All good
10/10
Exceptional
07 Apr 2026
Elerson
Good place to stay for few days.
Self
10/10
Exceptional
05 Apr 2026
Dana
Very friendly staff. The room was very clean and the property is in very good condition. I would seek out this hotel again based on this stay.
Partner
8/10
Excellent
04 Apr 2026
Hogeun
Good price, location, facilities. breakfast.
Family_with_children
4/10
Poor
04 Apr 2026
Shayla
The guy at the desk, Robert, was very rude when checking in. There were stains on the sheets and the towels. The breakfast was a disappointment. Would not stay here again.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Colleen
Great everything.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Lillian
The only minor complaint i could have is the room needed a new shower head.
Family
4/10
Poor
29 Mar 2026
Freddy
Poor breakfast conditions and disgusting rooms.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Tina
Not really much to talk about. Ok stay if you are passing thru
Friends_and_family Family
8/10
Excellent
27 Mar 2026
Deborah
The facility was clean and neat. Kinda retro in its feel. Very quiet given its location. Felt secure.
Friends_and_family Friends
10/10
Exceptional
26 Mar 2026
Frederic
Clean room, staff very friendly and helpful, AC worked great! Plenty of parking close to room, clean pool, great value

Will definitely be back!
Self
6/10
Pleasant
25 Mar 2026
carmen
Room was ready by 1p but they charge $10 an hour early check in fee. Normal check in was 3p. Room was missing a few things & was able to get
8/10
Excellent
25 Mar 2026
James
The staff was very friendly, family run operation. Don’t judge by the outside, the rooms are very clean, a little dated but the bed was very comfortable- no problems falling asleep. Plenty of shopping plazas on the highway but the highlight is downtown Clermont about 25 minutes away.
2/10
Poor
23 Mar 2026
Alexandra
There are bed bugs. I have pictures of bed bugs on the pillow cases. I got bit and had an allergic reaction to the bites.
Friends
10/10
Exceptional
22 Mar 2026
Cassandra
Really enjoyed our stay great service
Partner
6/10
Pleasant
22 Mar 2026
LaKesha
This location does have $100 security deposit, not only for pets. Breakfast ends at 9am even on the weekend. It is further away from the parks and a drive to and nearby stores. One of the few hotels we've staued at withoit seeing any roaches, so thats a plus.
Family_with_children
6/10
Pleasant
21 Mar 2026
Gregory
The bathroom needed some repairs
Could also be a little cleaner
The bathroom door was bad and needed to be replaced
Bathroom walls needed paint
Bathtub faucet was loose needed repair repairs
Family
10/10
Exceptional
20 Mar 2026
James
No business facilities were required.
Partner
10/10
Exceptional
20 Mar 2026
James
No business facilities were required.
10/10
Exceptional
16 Mar 2026
Cindy
waffles , cereal , yogurt and toast nothing hot that was a bummer when coming from a long drive but still was eatable. room wasn't that clean , counter had lots of grease stains , shower curtain very dirty and had hair on it. Housekeep need to learn to disinfect the rooms. The hotel was safe overall and i got my deposit waived so very grateful for that. Will recommend
Family_with_children
8/10
Excellent
14 Mar 2026
Gregg
It was fine for what we needed. Just a place to sleep.
Partner
10/10
Exceptional
08 Mar 2026
Stacy
Very nice room. The front desk lady was very nice and helpful. Kids enjoyed swimming in the pool.
Family_with_children
8/10
Excellent
07 Mar 2026
Darbie
The room was clean but the breakfast was not good. The pool appeared clean but very cold. Didn’t see any hot tub….
6/10
Pleasant
04 Mar 2026
Trish
Although clean with helpful staff the area was not the best and the breakfast was lacking in options and only available from 6-9 am
10/10
Exceptional
04 Mar 2026
Sara
I had a great stay at SureStay. The room was clean, the bed was comfortable, and check-in was easy. The staff was so nice and welcoming, which made the stay even better. It’s a budget-friendly option with everything you need — a great choice if you’re looking for something affordable and convenient.
Partner
6/10
Pleasant
02 Mar 2026
Michael
The internet was just fine. The staff was very pleasant and helpful. The property could use some updating, but a deal for the price. There was an odd scent on the breakfast room, so we didn't use it too much. The coffee was good, but I prefer real cream.
8/10
Excellent
02 Mar 2026
MaryEllen
Quiet place and comfy beds.
Partner
4/10
Poor
22 Feb 2026
Christina
Room was dirty, rundown, outdated, TV didn't work, check-in was confusing. The breakfast room is tiny and the food is unimpressive. It is in a convenient area to Disney World, and the bed was comfortable. I would not recommend and will not return.
4/10
Poor
22 Feb 2026
Mary
When we checked in, we were told we would have housekeeping twice since we were there 6 nights(first clue), we had it once. Had to go get towels 3 times, tissues and toilet paper once. The first time we went to free breakfast, there were pancakes and waffles, but no syrup or butter. The floors are bare, which is a plus, you would think. I spilled something, grabbed a hand towel to wipe it up, and the towel was filthy. Pool was too dirty to swim in. The adjacent property is boarded up.
Family
10/10
Exceptional
22 Feb 2026
Joshua
Clan room and good location from Disney
10/10
Exceptional
18 Feb 2026
Bernadette
The room was clean and great value for the price! The breakfast was good - having pancakes, toast with butter/jelly, mini muffins, yogurt, orange/apple juice, coffee, tea, oatmeal and cereal. The staff was helpful.
Partner
10/10
Exceptional
18 Feb 2026
Ross
Room was very clean. Good value!
Family
2/10
Poor
17 Feb 2026
Melissa
This place was terrible. Very dirty. They didn't clean the sheets and there were a bunch of hair in bed so i had to get new sheets and remake the beds. There were dead rats in the lot. Abandoned building next doorparkingpaid
Friends_and_family Family
8/10
Excellent
03 Feb 2026
Lavelle
Nice room. A little dirt. The breakfast room could be bigger. It was very full and tight.
Leisure Family
8/10
Excellent
01 Feb 2026
Jennifer
Room was clean. Staff friendly.
Breakfast a bit meager but sufficient
Leisure Pet
8/10
Excellent
27 Jan 2026
Marcia
Very clean room. Front desk staff had specific and exact instructions for the hold on your credit card, the door lock and quiet hours.
Partner
8/10
Excellent
24 Jan 2026
Colette
Yes
Leisure Family
10/10
Exceptional
22 Jan 2026
Robert
Great service
Leisure Partner
8/10
Excellent
18 Jan 2026
Tommy
The room and facility as a whole was very nice and well maintained
10/10
Exceptional
16 Jan 2026
Julie
The room was very clean and comfortable. Staff was always helpful and polite.
Partner
10/10
Exceptional
16 Jan 2026
Julie
Room is clean and spacious, well kept. Check in was smooth.
Friends_and_family Family
2/10
Poor
11 Jan 2026
Dustin
We will never stay at this location again. The renovation was good and the hotel outside feels moderately safe, staff was polite. ROOM, disgusting!!!
Walls super thin, could hear every word of the tv in the adjoining room next door. Our sheets were ABSOLUTELY DISGUSTING with massive unmissable stains. Photos will be in my Google review. Gross…
10/10
Exceptional
10 Jan 2026
Wendy
The room was freshly painted and there were new tile floors. Freshly painted exterior as well. The only thing was the bedspreads had done stains on them. Overall it looked better than some of the other motels in the area.
Leisure Family
10/10
Exceptional
10 Jan 2026
Colleen
Simple and clean. Staff super friendly. Will stay again.
Self
8/10
Excellent
31 Dec 2025
Kelly D
Nice Property
Business
10/10
Exceptional
30 Dec 2025
Luis
Everything was perfect
8/10
Excellent
28 Dec 2025
Kiara
Everything fine and clean. The breakfast was poor.
Leisure Family
10/10
Exceptional
21 Dec 2025
April
Great place
8/10
Excellent
21 Dec 2025
Tamera
Clean room and confortable. Location
Partner
8/10
Excellent
19 Dec 2025
Robin
They need to fix the elevator we would hit down and it would close and open again, did it a few times. The people that work there nice and friendly.
Leisure Friends
10/10
Exceptional
15 Dec 2025
Alejandro
Staff is up to par and rooms look great! Great stay!!
8/10
Excellent
08 Dec 2025
Linda
Breakfast was disappointing..pancakes tasteless and too thin...no cramers for the coffee only milk
Partner
10/10
Exceptional
07 Dec 2025
Steve
Front girl was awesome
Business
10/10
Exceptional
07 Dec 2025
Dayana
No fui a desayunar no podria opinar sobre esto pero la habitacion para el precio estaba excellence
Business Family
10/10
Exceptional
06 Dec 2025
Kim
Room was nice and clean. Bed was comfortable. Staff was excellent and very helpful. Nice little breakfast. Place was close to everything we needed.
Friends_and_family Family
4/10
Poor
05 Dec 2025
Helen
Room was clean allowed people to smoke right outside their rooms. Rented to others not just vacationers no coffee offered in the room
Business_and_leisure Self
10/10
Exceptional
30 Nov 2025
Lindsay
The rooms were clean and nice. The front desk people were very nice.
10/10
Exceptional
30 Nov 2025
Matthew
Clean room, comfortable bed, and friendly staff.
Leisure Self
6/10
Pleasant
29 Nov 2025
Rajith
The staff were good and the room was okay(floor seems not cleaned). The location was nice as well. However, we did notice some shady individuals staying in other rooms, which made us feel a bit unsafe—especially since we were traveling with family.
Leisure Family
8/10
Excellent
25 Nov 2025
LAURA
Clean and convenient
Friends_and_family Family
2/10
Poor
24 Nov 2025
Montique
Didn't stay, arrived early. There's no luggage storage and no place to sit comfortably until room opened up. Ended up leaving and getting a better place.
Friends_and_family Family
8/10
Excellent
19 Nov 2025
Gilbert
Room very clean and staff super friendly. Room nice and quiet.
Only complaint is complimentary breakfast needs help. I've been to Best Westerns before and been offered bagel and cream cheese, scrambled eggs, sausages and bananas. This one has none of that. Poor selection for breakfast.
Leisure Family
6/10
Pleasant
11 Nov 2025
Rabindranauth
The bed cover had a large stain in the middle of the bed ,u can do with some updates
6/10
Pleasant
10 Nov 2025
Tammy
The decor was old fashioned, the bedspread smelled like cat urine, the bed and pillows were hard and the showerhead was horrible. It needs a good updating to get a better rating.
Business
8/10
Excellent
08 Nov 2025
Lynn
We didn't eat breakfast. The room was clean and comfortable.
Leisure Family
6/10
Pleasant
06 Nov 2025
Amelia
The property itself was clean. However, the AC unit in my room was blowing hot air. I had to walk over to the front desk because the phone in the room was not working. I informed the front desk he then proceeded to inform me that it’s never happened before and someone would come at look at it. No one ever came to check my AC unit and I was very hot all night.
Leisure Family

Location & surroundings

Surestay By Best Western Clermont Theme Park West
9240 US Highway 192, Clermont, United States

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Surestay By Best Western Clermont Theme Park West

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