Summer Bay Orlando By Exploria Resorts

United States , Orlando Area - Florida - FL
CLERMONT, 17805 US Highway 192 W n/a
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Thomas

We enjoyed our stay and asli the pool area.

10/10

Exceptional

10 Mar 2026

Porshia

Loved that one of the pools was open to 12; was able to get some good hot tub action in after a long day at universal. Room was perfectly stocked for all our needs.

Family_with_children

10/10

Exceptional

09 Mar 2026

Javier

Very nice.

Partner

10/10

Exceptional

09 Mar 2026

Terry

The pool and hot tub by the recreation building was great. Some of the other pools were not as warm and the hot tub jets were poor. The putt putt is great.

Partner

10/10

Exceptional

08 Mar 2026

Emily

So many amenities, it was great for our soccer team and families!

8/10

Excellent

06 Mar 2026

Mae

Great source of entertainment for kids, the villa was perfect set up with full kitchen, washer and dryer in unit. The check in process took a very long time.

Family_with_children

10/10

Exceptional

06 Mar 2026

Rachel

Un lugar maravilloso

Family_with_children

10/10

Exceptional

05 Mar 2026

Denise

The location is very peaceful and
The grounds are kept beautifully maintained.
Condos are spacious, clean and have all the amenities needed .

10/10

Exceptional

04 Mar 2026

Kenneth

Property is beautiful. Room was a bit outdated and showed its age. Still
Love staying here.

Family_with_children

10/10

Exceptional

04 Mar 2026

Pam

We love staying at Summer Bay! Resort has everything you need. Looking forward to coming back next year.

Friends

10/10

Exceptional

04 Mar 2026

Jennifer

we love this resort and plan to return again next year!

Family_with_children

10/10

Exceptional

03 Mar 2026

YARIEL

A very nice resort, clean, comfortable with a bunch of activities and ammenities. The young lady at the front desk was great.

Partner

10/10

Exceptional

02 Mar 2026

Maylee

I had an amazing time. It was such a great experience - I didn’t want to leave. Everything was perfect. I’ll definitely be coming back.

Partner

10/10

Exceptional

02 Mar 2026

Ivonne

so much to do and amazing service

10/10

Exceptional

02 Mar 2026

Nicole

Great place to stay

8/10

Excellent

02 Mar 2026

Marcus Rodrigo

It's taking a very long time to get a refund of $250, which was charged at the beginning of my stay and still hasn't been returned to my account.

10/10

Exceptional

01 Mar 2026

Diane

The staff was very helpful. The suit was extrmely clean with a fresh updated appearance. Thank you.

Self

6/10

Pleasant

01 Mar 2026

Dennis

Check in was a much longer process than it needed to be. One very nice young man checking everyone in alone while 4 people were at the other counter “validating parking”. Very slow process with a long line. We were given the keys to our room only to find that it was not cleaned and sofa was on several pieces. Back to the counter, wait in line to advise the very nice young man of room condition. He did, put us on another room. Our only complaint really was the condition of the beds. Horrible! Could not sleep. This was a vacation get away with my wife but I do travel existentially for work and sleep in a lot of hotels. These were by far the oldest and most uncomfortable beds I have tried to sleep in. Old lumpy mattress with springs and bed frames that squeaked with any turn of the body. We tried all 3 beds. All 3 were horrible. Everything else was great. Very clean and the staff was very friendly.

Partner

10/10

Exceptional

01 Mar 2026

Leduar

Very good stay everything was clean and safe and the staff made sure we had everything we needed.

Business Family_with_children

10/10

Exceptional

28 Feb 2026

Leslie

Room was great. Very clean with comfortable beds. Staff was very helpful and polite.
Enjoyed the pools and hot tub. Unfortunately we were.in the bucaneer bay villas and thrre was only a kids pool but we walked next door or drove farther down and were able to enjoy the pool.
Had an issue with the dryer (so handy having washer and dryer in our unit) but it was quickly fixed.
Played mini golf and pickleball which were both fun.
Will gladly come back

Family

10/10

Exceptional

28 Feb 2026

Vishan

We booked last minute and got a junior condo which was good.

Everything was lovely.

10/10

Exceptional

28 Feb 2026

Sherry

it was a very nice place Lots of things to do Clean rooms For the price of a two bedroom and one bedroom condo was very reasonable My family enjoyed there stay

Family_with_children

8/10

Excellent

26 Feb 2026

Peter

Rooms were clean staff was courteous and the property was in a very convenient location lots of stores and restaurants nearby. Would stay here again.

Family_with_children

2/10

Poor

25 Feb 2026

Yim

We arrived at 5:30pm was told our room was not available. After an hour, we were given keys to an occupied room!!! This is major security issue as we could’ve walk into another family. This is completely unacceptable. In addition, there was a charge of $133 from the hotel. On what? Unacceptable. Do not stay here

10/10

Exceptional

25 Feb 2026

Jessica

Les chambres sont propres. Grandes, tout inclus, vaisselles et autres. Staff sympathique. Les installations sont bien entretenues. Mini golf, piscine, spa. Les arcades pourraient être améliorer

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Jose

Rooms are nice and workers were really nice

Family_with_children

8/10

Excellent

24 Feb 2026

Hayley

Clean room, friendly environment, and good amenities.

Family

6/10

Pleasant

24 Feb 2026

Miguel

The room was clean, the only issue we had during our stay was we lost hot water in the shower and water pressure in the sinks altogether for a day and 1/2 towards the end of our stay. There was no notice of maintenance or anything.

Partner

10/10

Exceptional

24 Feb 2026

Jennifer

100% would stay again. Clean rooms, excellent staff. They allowed us to be able to stay and use club house area on our check out day before our late flight. They have a room to store luggage if needed too. They have showers, towels(check out and back in at the desk) and changing area for pool. Food area and coffee shop at club house. We were never bored.

10/10

Exceptional

24 Feb 2026

Jennifer

First I want to speak to the fact that booking with Hotels.com for this property is inaccurate as they stated they had a room that is not available on this website. I thought I was booking a two bed queen room, and when I arrived to the property, I found that this room does not exist. The only option to fix this was to get a refund from Hotels.com and rebook the room that I wanted, the whole incident took way longer than it should have, and it resulted in me, missing an event that I had scheduled while in Orlando. This is just to warn other Hotels.com users when they are booking at this facility to contact the property to ensure that the room that they want is available.
As for this facility, I greatly enjoyed staying here. There were ample activities to do throughout the day. They had multiple pools and hot tubs with activities in the clubhouse. They had activities throughout the day. They have mini golf racket sports you name it they had it. The room itself was well equipped, comfortable beds and enough space for my party to enjoy being together as well as having adequate separate space. Overall, this hotel was a wonderful experience, Jasmin and the hotel manager were very accommodating, kind and helpful while I was trying to redo the hotel booking.

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

James C

Pros - nice grounds, pools weee great, we enjoyed walks around the complex, convenient location especially with Publix right next door, friendly staff, everything we needed was there for us like laundry and dishwashing detergents, pots, pans, etc, and our building was in a quiet area so relatively peaceful.

Cons - we checked in, opened the door and it was someone else’s room. They “upgraded” us to a larger unit with 2 bedrooms but it was farther from the pools, no lanai (which was one of the things I really liked about the original room we booked), and the upgraded room was very outdated inside and out.

Partner

8/10

Excellent

23 Feb 2026

brad

Friendly staff, easy to deal with

Leisure Family

10/10

Exceptional

23 Feb 2026

Jun

Great stay.

10/10

Exceptional

23 Feb 2026

Arlene

No complaints

10/10

Exceptional

23 Feb 2026

Claudie

Cuisine fonctionnelle, propre et pratique. Belle piscine bien entretenu. Les enfants ont eu beaucoup de plaisir au mini put et terrain de basket. Nous allons revenir!

6/10

Pleasant

22 Feb 2026

james

The room furniture needs to be updated very outdated. The check in staff was nice but the check out staff was not very dismissive had to check out early acted like it was an inconvenience to see if I could have received a refund for checking out early. The manager did refund it but the staff leading up to it needs a little training on customer service I was not being rude etc the staff was very dismissive. Property was nice my only issue was the check out staff.

Self

4/10

Poor

22 Feb 2026

Deysi

The room was smalin dad

10/10

Exceptional

22 Feb 2026

Andrew

Staff were friendly and very helpful. The unit was clean and had all amenities needed including a huge bed! Balcony was a good size and lovely for sitting out to have juice, tea or an evening drink. The shuttle is a huge benefit just going to & from the supermarket was great.
Big Kahuna's bar & grill was a nice family friendly area and did the best mozzarella sticks I am informed.
Great place to stay & we did it without a car.

Partner

8/10

Excellent

22 Feb 2026

Luis

Dryer was broken but they replaced it asap. Fan was broken they also fixed that. They tried to sell you a time share and if you say no they tried to push it on you at a lower rate. Too pushy! The brunch was excellent and the staff was excellent!

Family_with_children

10/10

Exceptional

22 Feb 2026

Heidi

Clean room, friendly staff, and fun activities and pool area.

Family_with_children

8/10

Excellent

22 Feb 2026

stacy

Had a great stay. The property and units were very clean. Nice amenities. My unit was missing some items, but staff was able to bring what we asked for.

Friends

10/10

Exceptional

22 Feb 2026

Tom

stayed for two nights and have another for four nights comming up Very happy with our first stay the room was wonderful and the amenities were great The location of the resort is great close to everything

Family_with_children

10/10

Exceptional

21 Feb 2026

Margaret

Everything Was Perfect 💕

Partner

10/10

Exceptional

21 Feb 2026

Peter

The room was very clean and the staff friendly. We had a great stay, the rooms were spacious.

Family_with_children

8/10

Excellent

21 Feb 2026

Michelle

The staff are very good. The amenities are great lots for the kids to do. We have little kids that enjoyed the pool and splash pad. The splash pad really needs a paint job and the water was freezing but the kids still went in. The rooms are ok the beds are comfortable.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Timothy

Clean facilities and friendly staff.

Friends

10/10

Exceptional

21 Feb 2026

Larry

The room was very clean and had everything we needed for our stay. Staff was very friendly and helpful.

Partner

8/10

Excellent

21 Feb 2026

Ashley

The pool water was a little cold. But we have stayed here over 5 times, and the independent conditions feel like home. We wish there were more staff to provide faster towels and room essentialsl.

Business_and_leisure Family_with_children

8/10

Excellent

20 Feb 2026

Timothy

The 2 bedroom suite was perfect for our family. Nice layout, the kitchen was great.
The downside was we were quite far from any of the pools. We also found a cockroach in our room. The neighbors upstairs were very loud, we did call the front desk to complain about the noise.

Family_with_children

10/10

Exceptional

20 Feb 2026

Malissa

The room was spotless and the staff was great. Easy check in/out. Pools were clean.

6/10

Pleasant

20 Feb 2026

JOSEPH

The room and resort are kept wonderfully .Staff very nice. Quiet and peaceful. My room lacked pots and pans for cooking but had everything else I needed. The bathroom was nice but getting into the shower seemed a tiny challenge due to the high tub wall and I'm 5'10 in good shape. Not much to do after a certain hour. Great for family

Self

10/10

Exceptional

19 Feb 2026

Shalon

Clean, friendly, and safe setting for a girls trip.

Friends

10/10

Exceptional

19 Feb 2026

John Albert

Clean rooms, the pools and hot tubs were a +++.

Family_with_children

6/10

Pleasant

19 Feb 2026

Lauren Marie

Our stay was okay. I’ll start with the bad:

They have you check in and give you a parking pass. Then, they have you go to the concierge to “validate” the parking pass they literally just handed you (which makes zero sense).

In reality, this is a scammy ruse for them to say “how did you book this trip? Oh, you booked on (insert website here)? You know you get a free gift with that!” Surprise- the gift isn’t really free, it’s just them trying to sell you a timeshare.

I get that’s probably a common practice at resorts, but the parking validation ruse is just so pitiful. Don’t fall for it.

We arrived a little before our check in time and were not offered to have our bags stored, shown any amenities, shown where to get food, etc. Just the timeshare pitch and that’s it.

The unit we booked had a pull out sofa, but had no bedding to go with it. The place in general is a bit run down.

The good: Our unit was clean and had many convenient items like dishes, paper towels, toiletries, dish soap, laundry soap, and coffee. The pools are fun. The shuttles are convenient and the resort itself is close enough to the parks to drive or uber if you want. There’s also a Starbucks there and a Publix close by (walking distance) for essentials.

Overall, I would not return to Summer Bay. The lack of hospitality coupled with the gimmicky/scammy timeshare pitch upon check in is just not what one wants to experience after a long travel day.

10/10

Exceptional

19 Feb 2026

Rosalyn

Very nice resort

Partner

10/10

Exceptional

18 Feb 2026

MARITZA

The apartment was clean and quiet. Great amenities.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Laura

Very nice resort! Friendly staff.

Friends

2/10

Poor

16 Feb 2026

Kathi

First, DO YOURSELF A FAVOR when looking at reviews for this hotel and sort them by \"lowest rating\". There you will find much better insight as to what you'll likely experience at this property. If only I had done that before booking and not went by the first few reviews I'd read. Now, I am wondering where the great reviews came from unless their clientele typically stays at a Motel 6. If so, this would be a step up. That said, I waited to post this until after sorting the comments (as noted above) thinking perhaps our stay was a one off. Confirmed it wasn't. Expedia doesn't allow enough characters for me to write a comprehensive review of our terrible experience so will be posting on Trip Advisor to add specifics. In a nutshell, the property is understaffed and would never stay here again for a multitude of reasons. Highlights - unit and the staff were pleasant enough (maintenance gentleman was especially nice and professional) nothing was offered by management other than refunding our resort fees of $33.30/night (regarding the broken A/C unit which, understandably because of the late evening hour, couldn't be replaced until the following day when we were checking out (78 degrees in our unit so had to sleep with sliders open when it was raining and weren't even offered a room change)! Lots of sketchy characters staying here as well. Never, ever again.

Leisure Family_with_children

6/10

Pleasant

11 Feb 2026

naightasha

It was nice overall. We had a great time and enjoyed the activities. The kitchen was the best part of the room. The furniture was outdated which was a bit of a turnoff. Also there was hair in the shower when we arrived.

Leisure Partner

8/10

Excellent

08 Feb 2026

Sheila

It was ok

8/10

Excellent

02 Feb 2026

Lori Jo

Clean, comfortable and courteous staff and the property is meticulously maintained.

Leisure Partner

10/10

Exceptional

01 Feb 2026

ADDRENE

Rooms are clean , well laid out, with all the amenities you could possibly need. The grounds are beautiful, multiple pools are welcoming, and the mini golf is excellent. The staff are friendly and very helpfully - great place to stay.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Tanya

Clean amenities and spacious rooms

Leisure Family

6/10

Pleasant

21 Jan 2026

Cassette

The room not in a good condition. The windows could not be locked. Had silver tape over the locks. There were dust everywhere. The bathroom did not have a cabinet. A free standing sink with a small black table between the toilet and sink with towels and toilet paper sitting on the top.

8/10

Excellent

19 Jan 2026

Victoria

The room was clean. It was a nice area. Maintenance was well done kind of far to the parks. The Disney parks and transportation only ran parsley so I had to Uber, which caused it more money.

8/10

Excellent

19 Jan 2026

Greg

The room was clean, wish we received the towels when we asked for them, we wish the doors were working properly.

Leisure Family

8/10

Excellent

18 Jan 2026

Yira y

Deberían tener Netflix para los
Niños en la noche,y cortinas para la ducha después todo bien gracias

Family

10/10

Exceptional

15 Jan 2026

Carmen

This place was nice, quiet, and plenty to do here

10/10

Exceptional

11 Jan 2026

carol

All of the above

Leisure Family

10/10

Exceptional

10 Jan 2026

Dana

There are so many things to do there! The room was very clean, the staff was nice, and the pools were heated.

Leisure Partner

8/10

Excellent

10 Jan 2026

Shamar

Didnt go to the pool

Friends_and_family Family

2/10

Poor

09 Jan 2026

Paulette

Bugs in bed. Couldnt move until next day. Manager rude and didnt want to even speak to us. Bed bug dog called in to investigate next day. Told us not bed bugs? No proff to us. We were dusgusted. Had to move rooms. Dryer did not work. Smaller room provided. Manager woukd only remove resort fees, which we never used.

Family

10/10

Exceptional

09 Jan 2026

Omixam

Excellent

Business Family

4/10

Poor

06 Jan 2026

Jasmine

The room did not come equip with complimentary items. Unfortunately I had to call multiple times for items. Rooms did not get cleaned. Also, the specific location was dated. Looking forward to returning but staying at a different location.

10/10

Exceptional

06 Jan 2026

Sandip

Rooms were clean and specious.

10/10

Exceptional

06 Jan 2026

Jacqueline

No complaints

10/10

Exceptional

06 Jan 2026

amit

I was good experience with Summer Bay. Get the theme park shuttle free

10/10

Exceptional

05 Jan 2026

Adriana

There was a lot to do for my kids and family. There were a lot of pools to choose from. They had fun activities at the pool. We went to movie night. You can zip line rock climb. The property was spotless. Our room was dated but very clean and had everything you could need. We had a great stay!! Highly recommend!!

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Jitendra Kumar

It was really late check-in like at 4pm and too early check out at 10am which will be difficult..

On asking for little late checkout it was really rude voice and asked for more charges equal to a night stay charge ..

On asking help on emergency request there was very pale response and no proper help provided ..

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Darlene

Amazing stay everything included. It was like living in a little apartment. It was great. We had a great time. The staff is very cordial and very pleasant. The pool is heated. It’s close enough to everything else. There’s a Publix next-door so you could go food shopping if you need to for your little kitchen, it’s awesome.

10/10

Exceptional

03 Jan 2026

MONIQUE

I did not use the pool because of my length of stay time didn't permit but I love staying at Summer Bay Resort. It was my second visit and definitely I will be back. Its a safe, clean, family environment.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Chris

All clean and staff friendly

Leisure Family

10/10

Exceptional

31 Dec 2025

Heather

Room was amazing, nice, clean, staff were helpful and kind. Transportation to and from the park was nice.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Daniel

Property was very clean and well kept. I did not give 5 stars because we had problems with people above us making noise at all hours of the night. Security came 2 nights in a row, to try to quiet the neighbors. When we requested to be moved for the remaining 4 nights of our trip we were told no by management and the front desk. We had to deal with loud neighbors the rest of the vacation. Would probably not stay again because of this. Management was not willing to help out with our issue.

Leisure Family

10/10

Exceptional

30 Dec 2025

Krystle Welcome

Great clean stay

Leisure Family_with_children

2/10

Poor

30 Dec 2025

Jennifer

Horrible staff, very rude and unprofessional. Had to take our suitcases and walk around the resort at 11pm with a kid after a 30 hour flight which we told the staff about. The coffee shop is extremely poorly ran by two very dirty women who dropped food on the ground and picked it up and threw it back in the freezer, wiped the countertop with a napkin and wiped the rim of my coffee cup with the same dirty napkin. There was an employee middle aged man sitting behind a table in the lobby cussing on the phone in English and speaking in another language with the other staff very loudly and yelling. Found 8 Bugs in the room over a 4 day stay. Waited over an hour to get shampoo since they only provide one small tube of shampoo and conditioner for a room that is supposed to sleep 4 people. Avoid at all costs. They should pay people to stay there. The staff should all be fired. Manager was nice at the end but they can’t refund prepaid hotel on Expedia and can’t do anything about coffee shop purchases so pretty pointless

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Katherine

Good hotel

10/10

Exceptional

28 Dec 2025

Octavio

Excellent stay.

Leisure Partner

6/10

Pleasant

27 Dec 2025

Jesse

I was extremely disappointed with my stay at Summer Bay Resort and would not recommend it to anyone. The room was dirty upon arrival, with stained linens and dust throughout. Housekeeping was inconsistent at best, and several requests for basic items like clean towels and toiletries were either ignored or fulfilled hours later.

The staff appeared overwhelmed and uninterested in resolving issues. Customer service felt dismissive, as if complaints were an inconvenience rather than a priority. Amenities advertised online were either closed, poorly maintained, or overcrowded, and the overall resort felt mismanaged. For the price, this stay was absolutely not worth it, and it fell far below the standard of what a resort experience should be. I regret choosing Summer Bay and would not return.

8/10

Excellent

26 Dec 2025

Bernadette

The rooms were clean, nice and spacious. The brunch was not as pictured and not worth money. The pizza at restaurant was good though

Leisure Family

8/10

Excellent

24 Dec 2025

Monica

Clean room, easy check in. The amenities are amazing. Worth every penny!

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Sharon

We stay here every month and always have everything we need. It's a very good property.

4/10

Poor

22 Dec 2025

Ulisses

Amenities did not all work, places we were told closed at midnight actually closed sooner than that, travel agent was very pushy upon arrival .

Business_and_leisure Partner

8/10

Excellent

22 Dec 2025

Hanna

I liked the amenities and activities available on site. As well as having a full kitchen, washer, and dryer.

10/10

Exceptional

22 Dec 2025

Monique

Our family has stayed a summer bay multiple times and it always a wonderful experience.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Alexis

The property was great the room was clean and it was plenty to do for kids

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

meldina

Yes

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Valencia

The bedrooms were very clean, with a little dust in the corners, but generally in good condition. The master bathroom faucet was old and worn out; it definitely needs some updates in the bedrooms and bathrooms.

The staff was very well managed and professional.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Zachary

Place was amazing and affordable!

Leisure Family

10/10

Exceptional

14 Dec 2025

Janice

Favorite spot