Quality Inn Suites Kissimmee By The Lake

United States , Orlando Area - Florida - FL
Kissimmee, Fl, 7785 West Us Highway 192 Kissimmee Florida 34747
Show on Google | Map

100 reviews shown

10/10

Exceptional

12 May 2026

Tlaloc

Good breakfast, convenient location, helpful staff, good room size and well maintained

Partner

4/10

Poor

12 May 2026

Dorene

Only have a pool. No gym. Lobby was actually the dining room. The was probably the only clean thing. The room was poor but the cleaning staff did great.

8/10

Excellent

11 May 2026

Don

Clear room and nice beds, good hot breakfast and big clean pool. Staffs are very helpful. Hotel is a bit noisy because of the location.

Family

2/10

Poor

10 May 2026

Vilmary

It was bad , the 3 days I stayed they only clean the room 1 time , no toilet paper, I couldn’t sleep at all always someone screaming or making noise, everyone can park there even if you are staying or not . The items in the room broken. Never again

Family_with_children

10/10

Exceptional

10 May 2026

Patricia

Breakfast was a nice bonus.

Family

4/10

Poor

10 May 2026

LaShunda

It was ok. Pictures online are misleading. Its a very old motel. Updated a bit but carpet felt soiled and nasty. Bed comforter was stained. Breakfast daily was good. Not normally a place i would stay at

Family_with_children

10/10

Exceptional

09 May 2026

Brian

Great location and value and hotel close to WDW

6/10

Pleasant

09 May 2026

Jessica

Nice staff. Ac was leaking water so the carpet around it was wet. Beds were old/spring and very uncomfortable but the area was perfect and the breakfast was alright.

Family_with_children

4/10

Poor

08 May 2026

Christopher

Room hadn't been clean well at all with pieces of stuff still on the carpet and a nasty black spot that was gel like on the bathroom floor. I took pictures and you could see this was brushed over in a rushed way that left it unacceptable. The TV was terrible. It was fuzzy on every channel and not premium at all. There's 11 channels. Two are PBS, and one is Spanish only. Several was news or local channels. The office door and one of the big windows had finger smudges all over like it was cleans after that days earlier breakfast. I was grossed out with the entire stay. The beds are not comfortable and very hard so if you want a really firm bed, this is the place. Also the toilet paper holder is behind where you'll sit on the toilet which is not reachable so you have to stand up to get to it. The A/C made a chirping noise periodically which was annoying. I paid for three nights and left after the first. It was that bad to me. You've been warned if you read this. This was my worst hotel stay in many years. This is a great location for Disney, and that's about it. I'd pay more or chose somewhere else next time.

Self

10/10

Exceptional

07 May 2026

valerie

We have stayed here several times. It's convenient and if we can't get into the Shades of Green on Disney Property we stay here. We never really have dealt with the staff unless checking in or checking out. The pool looks very clean, the rooms are clean as well. The only thing I would complain about is not having a separate area where the sink is to change. The toilet and tub are behind a closed door, but very small area. I think there should be a separate area from the shower and toilet area to change especially when more than 2 people are staying in the room.

4/10

Poor

06 May 2026

Harry

The TV did not work, the staff verified that it didn't work and then did nothing. The heated pool was very cold and too cold to swim in after sunset even though it is open until 11. Then on the last night we found a big german cockroach in our room. The staff could not care less and now we have to deep clean all of our possessions before we can bring anything inside after a long trip.

Partner

8/10

Excellent

05 May 2026

Imadeddine

Breakfast can be better

2/10

Poor

05 May 2026

Megan

This property was terrible! The rooms were nasty. The carpet was wet, towels were stained and bugs were everywhere. The pictures that they show on Expedia are nothing like in person. Also, when I got home and unpacked, I realized that I had items that I purchased from Disney are missing. The items missing cost more than $200. I was told housekeeping would only come every three days, but they came the day after check-in which I thought was really weird and they came the rest of the trip. We were only there for three nights so they shouldn’t have even been in our room. We also got locked out of our room twice while we were there. DO NOT STAY THERE!!!

Friends

8/10

Excellent

04 May 2026

Kevin F

Hotel and rooms could use some maintenance. I had to ask for a second room as the first one the door would not lock. It would just hit the strike plate but was not aligned. The second room after several tries could be locked but you could see where someone tried to pry their way into the room and the extra metal plate was bent out from the outside.
Having rooms facing out to the parking already doesn’t feel as secure as a hotel and feels more like a motel. Which just meant every time I left the room I took everything with me. Not very convenient. Also make sure that windows are locked as both rooms had window closed but locks were left open which was also not very secure.

Self

10/10

Exceptional

04 May 2026

Kerri

Breakfast was great.

10/10

Exceptional

03 May 2026

Samantha

Very good value for the money. Bed is comfortable. Nice sized fridge. Breakfast is good. Pool area lovely

Self

6/10

Pleasant

03 May 2026

JONATHAN

Bad had stains we did not notice at the time on both beds.
Bathroom had mold spots
Staff was nice but bed sheets should be cleaner.

Family_with_children

8/10

Excellent

01 May 2026

Solomon Manipon

Breakfast was okay. There were 2 washing machines not working, out of order, only 1 machine was good. We decided to go out to a laundromat to wash our laundry. The laundry room needs improvement. That’s my only complaint. Thank you.

Family

2/10

Poor

01 May 2026

Coleen

Employees that couldn’t be bothered wheni was checking in, employee was more concerned about their DoorDash order. It looked like the room hadn’t been cleaned in years, dust and little bugs everywhere. Opened the door to the outside only to be greeted by a dead cockroach and there was a huge utility machine in front of the hotel that made too much noise. Definitely will not be coming back. Save yourselves.

Partner

4/10

Poor

30 Apr 2026

maria

Muy sucio!

Partner

8/10

Excellent

28 Apr 2026

Deanna L

Grreat place for the money. Convienet area. Laundry area needs a little help.
Thanks!

2/10

Poor

28 Apr 2026

Shantall

Rooms were ok. Definitely need some updating but worked for what was needed. On property breakfast was ok at best. We had some issues with check in and the room not being ready causing our day to be delayed significantly and other reservations had to be cancelled. The front desk staff was little help and wanted to do bare minimum, filled with empty promises and no follow through. I would not stay here again.

Partner

8/10

Excellent

27 Apr 2026

John

While I anticipated that this wasn't going to be the nicest, priciest hotel in Orlando, I was pleasantly surprised by the location being so convenient to everything. We did have a couple of issues with stained bed sheets on the first night, and the shower handle beginning to come apart, but they were addressed the next day. I would say that this hotel could use some upgrades in mattresses as well. My wife ended up sleeping in a divot on her side of the bed.

Would I stay here again? 50/50,

Friends_and_family Family

8/10

Excellent

27 Apr 2026

kimseng

clean and reasonable price.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Michael

Rooms were very clean tried to check in early guy was not very friendly so we left came back at 6 this gentlemen was very nice and helpful I didn't get names but nightime was much better. Tv was tough to get working had to have them on hotels web to load then all night was interrupted on tv with other people on there phone to airplay there should be a code for each room. Breakfast food was ok but the room they serve it was tiny and got very crowded but was very clean over all was well worth the money was updated and clean

Partner

8/10

Excellent

23 Apr 2026

Alexine Shirley

Yes

8/10

Excellent

22 Apr 2026

Miguel Angel Lopez

Recomendado

10/10

Exceptional

22 Apr 2026

Yanping

The location is good and close to Disney World. Breakfast is good.

10/10

Exceptional

22 Apr 2026

Glenville

Great stay all around

Family_with_children

6/10

Pleasant

20 Apr 2026

Katrina

Room was clean enough The hotel does not look at all like it does on the website. Staff was great, but the room was not the best. Sheets had some noticeable stains and the bathtub had old paint in it. Carpet is old and dingy. I do not plan on staying here again.

Self

2/10

Poor

20 Apr 2026

Amber

Room was damp and smelled of mildew. Tv screen was busted. Homeless were in the parking lot with shopping cart full of wire that looked like it have been stolen. I have no idea why this is a decently star’d hotel. We will not stay again.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Marco

I had a disappointing experience at this hotel. There were cockroaches in the room, and when I reported it, the staff said they would only check it after we checked out, which was not an adequate response. I also requested early check-in and was charged an additional fee. When I asked if they could hold my luggage for a couple of hours after check out, they wanted to charge extra for that as well, which I declined. Overall, the service and cleanliness did not meet expectations.

Family_with_children

2/10

Poor

19 Apr 2026

Jonathan

I was very disappointed with my stay at Choice Hotels. I asked numerous times for towels so I could wash my kids and get our family ready for Disney World, but it took over 4 hours for them to be delivered to our room. That lack of attention and urgency caused us to lose half a day at Disney World, which was extremely frustrating considering our family’s tickets cost $1,400 per day.

On top of that, the hotel was dirty. We found cockroaches under the kitchen sink, and there were stains all over the floors. For the price and the expectations of a hotel stay, this was unacceptable. The poor service and unsanitary conditions ruined what should have been a family vacation. I would not recommend staying here.

Friends_and_family Family

6/10

Pleasant

17 Apr 2026

Laurie

Breakfast was good. Too many smoke smells of mariquana outdoors coming thru the room vents from downstairs which was annoying. Close to Disney- convenient. Daily room service was ok but could improve. Parking was convenient.

Family

6/10

Pleasant

17 Apr 2026

Monica

Some of the room outlets didn’t work, the breakfast was exactly the same every day, and the daily room cleaning only included making the bed—they didn’t clean anything or take out the trash. The staff were very kind and helpful.

Family_with_children

8/10

Excellent

16 Apr 2026

Traci

We stayed here bc of location, free breakfast, free parking and free shuttle to Disney.
Location was as expected for mid range price hotel. Do note that the rooms opened directly to the outside rather than enclosed hall. It was quiet to sleep, even though it faced a street. Breakfast food was typical. Wished it served to 9:30AM. *** The one problem was the shuttle. It didn't pick up early and we had to drive to the Magic Kingdom which resulted in an extra $35 parking fee. Don't depend on the shuttle for your transportation.

Partner

10/10

Exceptional

14 Apr 2026

Miguel

All good

Family_with_children

10/10

Exceptional

13 Apr 2026

Revon

Good selection for breakfast

8/10

Excellent

13 Apr 2026

Jennifer

I wish it wasn’t such a far walk from the elevator to the building office

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Alexandra

Internet was good. Breakfast was delicious. Room was nice. Beds were hard though.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Harry

Every thing was great except the mattress was lumpy.

Partner

6/10

Pleasant

10 Apr 2026

Megan

The room was clean and smelled great. Initially I was very pleased with this property until toward the end of our week long stay. A shopping bag full of souvenirs from our trip came up missing and when I called to speak to the hotel manager I was told they weren’t available. I explained that I am 100% positive it was removed by housekeeping and was told someone would call me back. It has been days and I still have not received a phone call from the manager. So I will now be contacting someone through the corporate phone number. This is unacceptable.

Family_with_children

6/10

Pleasant

10 Apr 2026

Derron Rawle Mc

Staff was very friendly and welcoming. Breakfast was nice, with some variety and good taste. The room itself was not clean, there was dust, I had to clean the coffee maker to use it the very night I arrived, and don't get me started on the carpet....🙄 There was hair, dust, and it just appeared that the room was not vacuumed in quite some time. But I made the best of it and I didn't complain. Let's hope they do better when they see this.

Self

10/10

Exceptional

09 Apr 2026

donovan

It was a pleasure staying there, very clean and up to date funitures etc will stay again if visiting disney

Partner

4/10

Poor

08 Apr 2026

Elaine

The room wasn't as clean as I had hoped for. There was a chair in the room that had a reddish stain on it, some of the pillows weren't cleaned (still had stains on it). We also saw a cockroach near the washroom area, and a spider on the ceiling.

Partner

10/10

Exceptional

08 Apr 2026

Jasmine

Yes everything was perfect

2/10

Poor

07 Apr 2026

georgena

My son and autistic grandson were disgraced and treated very poorly.this isnt over.....
discrimination does not set well...... my son did speak with management. Perhaps you folks will too.i want my money back for their room for both of the nights of their stay that i paid for.

Family_with_children

8/10

Excellent

06 Apr 2026

Hung

Clean facility, friendly staff, close to Disney. It's a value place if you have no fancy expectations. It has double beds, continental breakfast. Shuttle busses to some, but not all attractions.

Family_with_children

10/10

Exceptional

06 Apr 2026

arunjay

Goood options in breakfast..Great locations..Daily cleaning of rooms..Kitchen utensils are missing in room with Kitchen..

Family_with_children

6/10

Pleasant

05 Apr 2026

Lyn

Old hotel. Our aircon makes loud noise that made it hard for us to sleep.

10/10

Exceptional

05 Apr 2026

Bernadete

Comfortable and clean. Staff very accommodating and friendly. The only scary thing was people in and out of woods behind the pool area.

Self

10/10

Exceptional

04 Apr 2026

Bernadete

Clean comfortable room. Staff was amazing very professional and welcoming.

Self

8/10

Excellent

04 Apr 2026

Pang

Staffs were amazing. Breakfast was bountiful. Pool was nice. Rooms could be cleaner.

Family_with_children

10/10

Exceptional

03 Apr 2026

Ann

Everything was beautiful! Thank you!

4/10

Poor

02 Apr 2026

Deborah

Our room was ok but found a live roach in the drawer and the ice bucket had mold in it.

Partner

10/10

Exceptional

31 Mar 2026

Dipti

My experience was a mix of positives and a small area for improvement. On Monday morning, the front desk staff was not very friendly or welcoming, which made the check-in experience less pleasant than expected.

However, I want to especially recognize Elizabeth, who was serving breakfast on Tuesday (3/31). She was incredibly warm, cheerful, and welcoming—truly a standout. She made the morning enjoyable and created a great atmosphere for guests. I would give her 100% for her outstanding service.

The rooms were clean, and I appreciated that housekeeping maintained them well each day. A big thank you to Elizabeth and the cleaning crew for helping make our stay comfortable and enjoyable for our family.

Thank you! 🙏

Family_with_children

10/10

Exceptional

31 Mar 2026

Timothy

Clean room, friendly staff and good breakfast

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Wayne Douglas

Breakfast was kept well stocked during the morning rush. Plenty of seating. Coffee not so great.

Family

10/10

Exceptional

28 Mar 2026

Timoya G

The breakfast smelled amazing and the recipients was a delight and very kind, sweet, and helpful.

Partner

4/10

Poor

27 Mar 2026

Dana

The workers were great. Our room was clean but nothing worked. Couldn’t get the shower to work, the blow dryer was broken and the tv had no channels that worked. Very disappointed we had to change rooms and the tv still didn’t work and the pool was not heated. Ice cold

Family_with_children

8/10

Excellent

25 Mar 2026

Christopher

10 min from Disney! Good stay!

10/10

Exceptional

24 Mar 2026

Terry

Good location, Decent Hotel with a pretty nice pool area. Good breakfast.

Partner

8/10

Excellent

23 Mar 2026

Ekta

Breakfast was decent. Same everyday. People in the kitchen were nice and kind. The room was decent not amazingly clean. It has carpet and seems not dry cleaned or cleaned from a long long time. Our stay was smooth. If you are expecting something extra luxurious and extravagant then this is not the place for you. It’s a on budget place.

Partner

2/10

Poor

22 Mar 2026

Joanna Mae

8/10

Excellent

21 Mar 2026

Hernan

Pool is nice.
Staff is very helpfull

Family

6/10

Pleasant

21 Mar 2026

Diana

Needs a renovation. The carpets are old and dirty we have cockroaches on the room. They never use a vacuum to clean the room. The towels are old and has a grease smell.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Drew

Breakfast gets crowded after 8am. Very clean room. No complaints.

8/10

Excellent

19 Mar 2026

Gary

Clean room helpful staff

Self

8/10

Excellent

19 Mar 2026

Glenville

Breakfast is good, staff is friendly, very quiet

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Ronda

Could use some updates

Partner

10/10

Exceptional

18 Mar 2026

Harriet

The breakfast needs to be updated more varieties

Self

8/10

Excellent

16 Mar 2026

Melissa

Good location. Bed, linens and towels were very clean however the state of the rooms are not great. Our door from the outside was warped and busted. Our bathroom door was also warped …looks like water damage. Breakfast and area is very nice and clean. Good selection of food.

Partner

6/10

Pleasant

16 Mar 2026

Josie

Rooms were whatever. Typical for a budget hotel. The beds were clean but the overall room could have been cleaner. Super close to the parks and the reason why we choose this place. Breakfast is basic but good for a quick and easy out the door breakfast

Partner

4/10

Poor

16 Mar 2026

April Justina

Room was in poor condition. Had roaches. Door to room was not sealed so when it rained, water flowed in on the carpet. Entire room was damp. Fire alarm went off multiple times throughout the night because the alarm needed maintenance.

6/10

Pleasant

15 Mar 2026

Entela

Cleaning and front desk staff were very kind. They offer a free shuttle to the Disney them parks but we missed our shuttle as the driver pulled up and only stood there for one minute and left us there without notifying us. We only went here because the Maingate Lakeside Resort closed down and we had to find another place to stay at the last second.

Family_with_children

6/10

Pleasant

15 Mar 2026

Christine

Clean room but tub area is worn, needs recauking, towels clean but time to be replaced. Cable for TV was out when we arrived and told it was being worked on. Never was fixed. Breakfast was good with eggs, sausage, waffles, juice and coffee. Hotel was rated 7/10 by reviewers. Was hoping it would exceed my expectation but did not.

8/10

Excellent

13 Mar 2026

Patricia

It is very nice for what you pay for it.

Partner

10/10

Exceptional

13 Mar 2026

Edward

Nice clean rooms. Staff were very friendly and helpful. Free breakfast was a nice perk especially considering the price. Will definitley go back again.

Self

8/10

Excellent

13 Mar 2026

James

Best Quality Inn I've stayed in a long time !

Self

10/10

Exceptional

10 Mar 2026

Yanping

The location is close to Disney World. The breakfast is good. The room is clean.

10/10

Exceptional

10 Mar 2026

Ananio

Was my very first time. I have to say it was awesome. Excellent location by the way.

Self

4/10

Poor

10 Mar 2026

Susan

Door to room didn’t seem secure. A lot of marijuana smell outside. Shower faucet was messed up.

2/10

Poor

10 Mar 2026

Paul

Heater not working. Given small fan heater. Stayed for 12 days and not one word of communication from the staff. No one spoke English.
Outdated room. The one easy chair was old and uncomfortable. No tv listing in room just an envelope for the maids tip. Disgusting

Partner

10/10

Exceptional

09 Mar 2026

Antionita

the property was clean and well-kept. our bed was made everyday as well as fresh clean towels everyday. the breakfast was good. The location of the property was convenient to Animal Kingdom and a lot of restaurants.

Family_with_children

4/10

Poor

08 Mar 2026

Joseph

Rooms smelled like a heavy cleaner. A/C unit was super loud.

Family_with_children

2/10

Poor

08 Mar 2026

Diana

Our room wasn't clean. There was a cockroach in the room for which we got a 2 day stay out of the 7 days we stayed there. We were told after we had breakfast that we couldn't take the two muffin we had from the breakfast, we couldn't take them out of the dining room. But for several days we watched people take plates out of the dinong room. I would not stay yhere again.

6/10

Pleasant

07 Mar 2026

William

They took cash as a deposit and then acted as if it was a problem to give it back at checkout. Don’t accept cash if you can’t refund it at checkout.

Partner

10/10

Exceptional

05 Mar 2026

Timothy

Clean room, friendly staff, good breakfast

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Cristina

Quick check-in; friendly staff

Self

10/10

Exceptional

05 Mar 2026

Patrice

This was a fantastic option for my teens and I for a couple of days at Disney World. It was an easy drive to Magic Kingdom and Disney Springs (the hotel also offers a free shuttle that we didn’t use due to timing) and a great hot breakfast. The front desk staff was very friendly and helpful and the outdoor pool was clean and well maintained (but a bit chilly for February!) I would stay here again.

2/10

Poor

04 Mar 2026

Nathan

The bed was dirty. The carpet was filthy. The bathroom door didn't close. You had to listen to people talking outside until 2am. Don't call this a hotel. It should be listed as a motel. The only thing this motel has going for it....it is close to Disney World.

Family

6/10

Pleasant

04 Mar 2026

Enid

Old property, good attention. Mid to decent breakfast. The shuttle was handy but doesn’t have late night options if you want to stay and watch the night shows in parks. Overall it’s okay if you’re just sleeping here :)

Friends

8/10

Excellent

01 Mar 2026

Amelia

Reception staff and breakfast was good.

10/10

Exceptional

01 Mar 2026

Judith

The suites are very spacious, is close to everything, the breakfast was decent (except the coffee was horrible) and I drink any coffee but I couldn’t drink that. The staff was nice, we didn’t have time to try the pool or anything else but yes I will come back here.

Family

10/10

Exceptional

26 Feb 2026

Garrett

The room was very clean and the staff was very friendly

10/10

Exceptional

25 Feb 2026

Sara

Excellent service, room was great , breakfast was great!!

6/10

Pleasant

25 Feb 2026

Judy

Room small and hotel somewhat dated but it was clean and staff very helpful and Friendly. The breakfast area was well stocked and maintained. Our stay actually exceeded our expectations based on the location and affordable pricing.

Friends_and_family Family

2/10

Poor

24 Feb 2026

Luciana

The place was just in terrible condition. It was very cold in Orlando 39 degrees that night. No heat. I called and they brought me a space heater that didn’t work at all. The bed cover was stained. It look like it had never been washed. So no heat or clean blanket. I do not recommend anyone to stay there. Dirty and very noisy. People walking by your door at 2am talking loudly and car alarms. You can hear the truck going by. The door didn’t close properly.

Family_with_children

6/10

Pleasant

24 Feb 2026

Angel

The room was in good condition the staff was nice. Bathroom is very small.

Family

6/10

Pleasant

23 Feb 2026

Corinne

Television had to be reset to cable channels every time it was turned on. Cleanly mess. The bathroom was not the greatest.