Quality Inn Suites Kissimmee By The Lake

United States , Orlando Area - Florida - FL
Kissimmee, Fl, 7785 West Us Highway 192 Kissimmee Florida 34747
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Yanping

The location is close to Disney World. The breakfast is good. The room is clean.

10/10

Exceptional

10 Mar 2026

Ananio

Was my very first time. I have to say it was awesome. Excellent location by the way.

Self

4/10

Poor

10 Mar 2026

Susan

Door to room didn’t seem secure. A lot of marijuana smell outside. Shower faucet was messed up.

2/10

Poor

10 Mar 2026

Paul

Heater not working. Given small fan heater. Stayed for 12 days and not one word of communication from the staff. No one spoke English.
Outdated room. The one easy chair was old and uncomfortable. No tv listing in room just an envelope for the maids tip. Disgusting

Partner

10/10

Exceptional

09 Mar 2026

Antionita

the property was clean and well-kept. our bed was made everyday as well as fresh clean towels everyday. the breakfast was good. The location of the property was convenient to Animal Kingdom and a lot of restaurants.

Family_with_children

4/10

Poor

08 Mar 2026

Joseph

Rooms smelled like a heavy cleaner. A/C unit was super loud.

Family_with_children

2/10

Poor

08 Mar 2026

Diana

Our room wasn't clean. There was a cockroach in the room for which we got a 2 day stay out of the 7 days we stayed there. We were told after we had breakfast that we couldn't take the two muffin we had from the breakfast, we couldn't take them out of the dining room. But for several days we watched people take plates out of the dinong room. I would not stay yhere again.

6/10

Pleasant

07 Mar 2026

William

They took cash as a deposit and then acted as if it was a problem to give it back at checkout. Don’t accept cash if you can’t refund it at checkout.

Partner

10/10

Exceptional

05 Mar 2026

Timothy

Clean room, friendly staff, good breakfast

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Cristina

Quick check-in; friendly staff

Self

10/10

Exceptional

05 Mar 2026

Patrice

This was a fantastic option for my teens and I for a couple of days at Disney World. It was an easy drive to Magic Kingdom and Disney Springs (the hotel also offers a free shuttle that we didn’t use due to timing) and a great hot breakfast. The front desk staff was very friendly and helpful and the outdoor pool was clean and well maintained (but a bit chilly for February!) I would stay here again.

2/10

Poor

04 Mar 2026

Nathan

The bed was dirty. The carpet was filthy. The bathroom door didn't close. You had to listen to people talking outside until 2am. Don't call this a hotel. It should be listed as a motel. The only thing this motel has going for it....it is close to Disney World.

Family

6/10

Pleasant

04 Mar 2026

Enid

Old property, good attention. Mid to decent breakfast. The shuttle was handy but doesn’t have late night options if you want to stay and watch the night shows in parks. Overall it’s okay if you’re just sleeping here :)

Friends

8/10

Excellent

01 Mar 2026

Amelia

Reception staff and breakfast was good.

10/10

Exceptional

01 Mar 2026

Judith

The suites are very spacious, is close to everything, the breakfast was decent (except the coffee was horrible) and I drink any coffee but I couldn’t drink that. The staff was nice, we didn’t have time to try the pool or anything else but yes I will come back here.

Family

10/10

Exceptional

26 Feb 2026

Garrett

The room was very clean and the staff was very friendly

10/10

Exceptional

25 Feb 2026

Sara

Excellent service, room was great , breakfast was great!!

6/10

Pleasant

25 Feb 2026

Judy

Room small and hotel somewhat dated but it was clean and staff very helpful and Friendly. The breakfast area was well stocked and maintained. Our stay actually exceeded our expectations based on the location and affordable pricing.

Friends_and_family Family

2/10

Poor

24 Feb 2026

Luciana

The place was just in terrible condition. It was very cold in Orlando 39 degrees that night. No heat. I called and they brought me a space heater that didn’t work at all. The bed cover was stained. It look like it had never been washed. So no heat or clean blanket. I do not recommend anyone to stay there. Dirty and very noisy. People walking by your door at 2am talking loudly and car alarms. You can hear the truck going by. The door didn’t close properly.

Family_with_children

6/10

Pleasant

24 Feb 2026

Angel

The room was in good condition the staff was nice. Bathroom is very small.

Family

6/10

Pleasant

23 Feb 2026

Corinne

Television had to be reset to cable channels every time it was turned on. Cleanly mess. The bathroom was not the greatest.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Ava Suzanne

Room had left over stuff from previous person.
Staff was very courteous and helpful.

Family

2/10

Poor

22 Feb 2026

Gabriela

The Ac smelled so bad i barely alwtp and the carpet was dirty the bathtub is dirty too the air vents are very dusty i was coughing all night up until i checked out

Family_with_children

8/10

Excellent

22 Feb 2026

Oscar

Room was always spotless and clean. Staff and front desk always polite and courteous.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Carlos

Good Hotel

2/10

Poor

22 Feb 2026

Andra

The room smelled, there’s gaps in the entry door and door frame, it’s extremely outdated and just gross. I’m guessing this isn’t far from being torn down. Even a refurbishment wouldn’t help this place. Also, not enough food for people to get breakfast and not enough places to sit if you do manage to get food. Also, the shuttle isn’t conveniently timed to get to the parks. It doesn’t leave for EPCOT until 11:15. So odd.

Self

10/10

Exceptional

21 Feb 2026

Michael

The room was clean and had a great smell. :)

Self

8/10

Excellent

21 Feb 2026

Daniel

The location was very close to everything including Walt Disney World and plenty of restaurants. The staff were friendly and helpful. The room was adequate. The bedding wasn’t that comfortable and could use new mattresses and pillows. Overall though we had a very nice stay here.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Adriana

The hotel was clean, nice breakfast

Family_with_children

6/10

Pleasant

20 Feb 2026

amanda

The heat in my room did not work. It was well below freezing while I was there and the heat was blowing cold air.

Self

10/10

Exceptional

20 Feb 2026

Judy

Great room. Had everything you would need.
Breakfast was great, so many choices. Location was convenient to get to any of the Disney parks.

6/10

Pleasant

19 Feb 2026

Susan

Room was ok, staff was very friendly. It is apparent that owner is allowing multiple dumps trucks and a semi to take up 20 plus parking spots every night

4/10

Poor

18 Feb 2026

Lisa

Bathroom was tiny and gross, crumbs of food on nightstand and one of the beds was lopsided

Partner

2/10

Poor

18 Feb 2026

Cory Allen

Room was very loud...
Door head a big space you can see the side woke...
Room was not vacuumed....
Showerhead was constantly tripping....
Shower head mold...
No furniture in bathroom to put anything on or in...
( Toothbrush, makeup or hairbrush)
Microwave head only 3 lakes....
TV mod was not working....

Partner

10/10

Exceptional

18 Feb 2026

Debbie

Room was clean and in great shape. Staff was very friendly and accommodating.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

francesca

Clean room, continental breakfast not bad for a 3 star hotel, would have been better if room was closer to lobby.

6/10

Pleasant

17 Feb 2026

Iram

Room was good but dated, breakfast was good, staff at the reception was good. The lady who works during breakfast and does the cleaning was not good and very rude.

Family_with_children

2/10

Poor

16 Feb 2026

magalie

Heater not working when the temperature was in the 30s; bed not made; sink and tub not draining well with water pooling at every use; horrible breakfast service with no place to seat.
Not coming back.

6/10

Pleasant

15 Feb 2026

chantelle

Just okay. Wouldn't stay there again. Disappointed on the lack of theme park shuttles they offered and breakfast. Two top reasons we stayed and ended up not using either. Rooms were fine but a little small. Had a few issues when we first arrived but staff was able to address (unfortunately half did not speak English so it made it a little difficult) I would give the bed a 3 out of five.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Yanely

Had an odd smell at first, then it went away not sure if the rug wasn’t clean well. Bathroom had bad tiles and the water took a long time to get warm to shower. The front light don’t work but the lamps did, also the TV I had to login into Netflix which was fine but Tyhad a lot of steps to login to WIFI and no cable options. The breakfast was good I enjoyed it and the hotel did what it was suppose to do so it was fine for my stay.

Friends_and_family Family

4/10

Poor

12 Feb 2026

Regina

Staff-Lady at the front check-in very rude. I called to get early check in, no accommodation without a charge she wanted to charge me extra $25 & gentleman I spoke to confirm my reservation told me to call like hour before I wanted to check and if room was available not problem- never mentioned anything about additional charge. Very inconvenient with my children in the car. we had to burn gas a ride around the town when all we wanted was a hot shower and rest. When I got there she checking two gentlemen in front of me again very rude, direct & short answers. When checking in she forgot to give me the keys so I go back in and she rudely hand me the key with blink stare and straight face. No
apologies no nothing. I also asked for an itemized bill she said I’ll get that in the morning when I check out. Once Inside room, smelled stale and congested, carpet was damaged, mold in the bedroom and not very clean. Very old hotel and photos are miss leading. Over priced, very disappointing with the overall experience.

10/10

Exceptional

12 Feb 2026

Andres

Everything ok, quiet, good room, all needed and closest to parks, good breakfasts, free parking at hotel

Partner

4/10

Poor

10 Feb 2026

Leonardo

The room is in very bad condition especially the bathroom, the toilet was completely loose, the bathtub clogged up, the AC (PTac model) has the evaporator coil very dirty, the front door is unsafe, I think the owners have to invest some money on it, I believe they just want to collect money without inversion... I hope they see this review and improve the rooms conditions for future guests..

Leisure Family_with_children

8/10

Excellent

10 Feb 2026

Anthony

We have stayed here several times and like this hotel. Good parking, lots of lighting at night, and lots of video cameras. Breakfast is good with 4 waffle makers and lots of tables. Coffee and juice are available 24 hours in the lobby. Only one elevator which is a bit rickety. Good location for Disney parks. Would come here again. No scummy resort fees!

Leisure Family_with_children

10/10

Exceptional

10 Feb 2026

David

Clean, affordable, great location.

4/10

Poor

10 Feb 2026

JOSE

Lack

10/10

Exceptional

10 Feb 2026

Bernadete

The staff was very polite and professional. The room was clean and comfortable. Definitely one of the best hotels I've stayed in.

Business_and_leisure

2/10

Poor

09 Feb 2026

Shermin

Shermin to ino bezar : This was one of the worst hotel experiences I’ve ever had. The room was extremely dirty when we arrived. The bedsheets had visible stains, the bathroom clearly hadn’t been cleaned, and we even saw several cockroaches crawling on the floor. There was mold in both the room and bathroom, which made the space feel unhealthy.

There was also a large gap under the entrance door, and since it was −10°C outside with no heater in the room, it was freezing all night. The hotel told us they don’t provide heaters at all. The staff didn’t care when we complained and were very dismissive.

Breakfast was terrible , not fresh, mostly empty, and the eggs and sausages looked like they had been sitting out for days. After eating there, we felt sick and suspect the food made us ill.

They also advertise a shuttle to Disneyland, but it’s very misleading. It only runs once in the morning and once at night to just one park, and they do not have shuttle to the major park which is Magic Kingdom !!! On top of that, the hotel claims it’s close to Disneyland, but the actual travel time was much longer than advertised, especially with normal traffic. I would definitely not stay here again.

Leisure Family

8/10

Excellent

08 Feb 2026

Emily

Conveniently located, comfortable bed and good breakfast.

Leisure Family

2/10

Poor

07 Feb 2026

Beatriz

Terrible!!! Horrible rooms, dirty lobby is a mess. Super cheap but it doesn’t worth it. There is better cheap hotels in the area

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Jessica

Clean rooms, friendly staff and great location,

Leisure Family_with_children

2/10

Poor

04 Feb 2026

Azin

I would strongly advise against staying at this hotel. The room was dirty and poorly maintained from the start . stained sheets, mold in several areas, cockroaches on the floor, and a bathroom that was never properly cleaned.

The lack of heating during extremely cold weather made the stay miserable. Cold air came through the door and we were freezing every night. The staff were dismissive and unprofessional when we raised these issues.

Breakfast was awful, limited options, not refilled, and the eggs and sausages looked days old. We also felt ill after eating.

To make matters worse, the hotel advertises a shuttle to Disneyland and claims to be close by, but both are misleading. The shuttle barely runs and only goes to one park, no shuttle for Magic Kingdom park! and the actual distance and travel time are much longer than advertised. This place was far below expectations and not worth the money.

Leisure Family

8/10

Excellent

02 Feb 2026

Jacqueline

Check in was easy. The room was clean and spacious. The breakfast was good and the hotel was very convenient for getting to the parks

Friends_and_family Family

2/10

Poor

01 Feb 2026

Richard

There were multiple roaches multiple days. I went to the front desk and addressed my concern and wanted my room sprayed. The girl said she could switch my room. I told her what good will that do if they are going room to room. She took my number and said she would get back to me about spraying the room. Still have not gotten that call.

Leisure Partner

6/10

Pleasant

31 Jan 2026

Dennis

Great location and value.
However, in twelve nights, housekeeping only came twice. Therefore, we had to go to the front desk to get towels on several occasions.
The rooms keep out no outside noise so it can be very noisy.
Also, on a petty note, breakfast is at 630 but they don’t put any yogurt out until 800am…makes no sense.
Also, there’s no phone in the rooms so you can’t call the front desk.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Yifan

nice

2/10

Poor

27 Jan 2026

Thomas

Horrible stay, rooms were clean, not perfect. There was no maid service, they forgot! Had to call front desk for towels, soap. Breakfast not stocked great, do not get any theme park tickets there, youll be forced to watch a 3 hour time share presentation. Would not recommend for the price paid.

Self

8/10

Excellent

25 Jan 2026

Tina

Room was clean and spacious but a little dated. Since I didn't plan to spend a lot of time in my hotel room dated did not bother me at all. They had a decent breakfast with yummy fresh waffles. Parking was free and I parked right in front of my room. Hotel was close to Disney but parking is very expensive. I would consider using an Uber or Lyft next time to get to the park. I would stay here again in the future.

Leisure Self

8/10

Excellent

25 Jan 2026

Jason

Room was clean and breakfast was good and hot. Parking was ample and off street so semi secure. Only complaint is that maybe the toilet was a little short, but I'd stay here again no question.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Dianne

There was an order in the room. The linens are old and need to be replaced. The shower curtain was frayed and there was hair on the floor in the bathroom/sink area.

6/10

Pleasant

25 Jan 2026

Justin

Solid stay.

2/10

Poor

24 Jan 2026

LEE

the pool was freezing cold the desk was rude would not suggest staying their

Leisure Family

4/10

Poor

24 Jan 2026

Deyanira

Staff was great, but room not clean many old/barely repaired things. Rug was dirty with crumbs, paint splashes. Mini fridge was rusted and dented, dusty.

Leisure Family_with_children

4/10

Poor

23 Jan 2026

Donna

Nice enough but** there were bugs in the lampshade by the tv. Wouldn’t put my clothes on bed or suitcase on beds because I don’t know what kind of bugs they were

8/10

Excellent

23 Jan 2026

Ivette

Clean room

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Sissi

Clean, perfect parking , good attention

Family

4/10

Poor

22 Jan 2026

Alisa

Breakfast was not good. Kids were putting their hands in eggs

Leisure Family

10/10

Exceptional

21 Jan 2026

Ramsesa

Front desk excellent service

8/10

Excellent

20 Jan 2026

Hyunjune

They did not keep the breakfast bar properly stocked. Items were running out and not being replaced.

Business

4/10

Poor

20 Jan 2026

David

I spend 5 days there, and not once did they service the room. Breakfast was good, but the shuttle service and customer service was worse then a motel.

Leisure Family

10/10

Exceptional

20 Jan 2026

Abryana

Very good

10/10

Exceptional

20 Jan 2026

Orlando

Clean room and polite staff

Leisure Family

8/10

Excellent

19 Jan 2026

Glenville

Staff was good, room was clean, breakfast was great

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Thomas

Rooms were nice and spacious. Breakfast was ok. Can get busy, but you will always find a seat to eat.

Family

8/10

Excellent

18 Jan 2026

Julissa

Room was clean and neat. A little noise from other guests, but that’s normal any hotels, not only this one.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Erin

Busy hotel poor guy at front desk only one working so long check in

Leisure Friends

6/10

Pleasant

17 Jan 2026

Sarah

Room was in great condition, a little dark lighting around the site. The dining room looked nice but food was not good at all.

Leisure Family_with_children

8/10

Excellent

17 Jan 2026

Phuong

good service and staff

6/10

Pleasant

15 Jan 2026

Julissa

Property was less then I expected.

6/10

Pleasant

13 Jan 2026

Brianna

The toilet didn’t flush well, and the room was just ok.

Business Family

8/10

Excellent

12 Jan 2026

Louis

Found a couple of bugs in the room. Stayed at quality Inn suites for Disney World full marathon weekend. Price of the room is great. The bed and mattress are great. Big room and free parking. Complementary breakfast is appreciated. This is not a five star hotel however does the job at a great price.

Leisure Self

4/10

Poor

12 Jan 2026

Stephanie

The breakfast was good and tasty. but the room was not clean… pubes in the shower to start. Not just one, there were multiple in it, on the side, and the floor. You can tell the rooms aren’t cleaned thoroughly. I looked on the side of the night stand for the outlet and it was so dirty down there with dust, a hair tie, piece of candy.. The door to the room also didn’t seal tightly… you could see the light from outside along the entire door all night… also you could clearly tell people had smoked in the room before even though it says no smoking. The price for the room was affordable but the cleanliness was lacking. The staff were very nice and friendly!!

6/10

Pleasant

12 Jan 2026

Tiffany

Hotel centrally located to shopping and dining and on the Walt Disney World parks. Breakfast was monotonous with sausage and waffles. One day they did have biscuits and gravy. They also had fresh fruit yogurt and orange juice. Shadow service was OK but leaves away after the parks open housekeeping services were definitely lacking as we only got service twice in 12 days. Even after they cleaned, it wasn’t very clean. heater in our room did not work and was very loud as it was 37° the first two nights we were there. If you want a package delivered to the front be expected to pay a fee to get it for the purpose of serve for us to sleep every night it was OK but I would not stay here again.

Business_and_leisure Partner

8/10

Excellent

10 Jan 2026

Mitchell

Room is basic but clean and the bed was comfortable. Parking felt safe. Breakfast was good but the food area was very crowded.

Leisure Family

4/10

Poor

05 Jan 2026

LaKesha

We arrived around 530ish p.m., check is was fine. Got to our room to unload and relax. Inspected the room (very small and tight), not the cleanest and a cup of water was left in the fridge. Around 930pm as we were about to get to bed, a roach cralwed around the nightstand, and all over our stuff. Went ti the front desk immediately. They were nice enough to change rooms from a 2 double to a king and a pull out. It was a 2 room, so a lot more space. Got to that room and theres a spider crawling from the ceiling. Food on the floor by the bed, and since there were 4 of us, we pulled out the pullout only to find hair, food and plastic in it. Lets not forhet the 2 inch mattress was so badly stained...i guess they changed shift cause after 1115 pm the guy at the front desk, was only there for a job. He switched us to another 2 doubled that just happened to open up (also a 2 room with a pull out). Luckily there were no bugs, but still a lot of food on the floor, hair in the tub, an open used bar of soap and something pink and sticky in the fridge. It was now after midnight, itwas better than either rooms with insects. Turned on both heaters (coldest nights in a while) and one didnt work. I had to check out a personal size space heater from the front desk. Didnt do much, but it was something. After packing up and moving, we disnt get stettled in and ready for bed until after 1-2am (with little kids) so we ended up sleeping in almost missing breakfast and missed hours of the WDWpark.

Leisure Family_with_children

6/10

Pleasant

05 Jan 2026

Andrew

The room facing the pool was very noisy but the room facing the back road was quieter

Leisure Family

10/10

Exceptional

04 Jan 2026

Isrrael

Friendly staff , clean rooms

Leisure Family

4/10

Poor

04 Jan 2026

amir

Not clean sheets, they do house keeping each 3 days and sheets had stain and mark. It’s a motel and the doors are open to outside of the building.

Friends_and_family Family

4/10

Poor

04 Jan 2026

Vanesa

Only one elevator and you has to manually close the door.

Leisure

6/10

Pleasant

02 Jan 2026

Terence

It was good for the price

Family

10/10

Exceptional

02 Jan 2026

Herman

Great

Leisure Self

10/10

Exceptional

30 Dec 2025

Tomoko

The staff was kind. The laundry facilities were available, so I could do my laundry right away, which was great. They also exchanged money at the front desk. There were shops nearby, so I had no trouble finding dinner. I was able to relax and enjoy my time. Thank you!

Leisure Self

6/10

Pleasant

27 Dec 2025

Vera

Room was clean but smells and very dark, breakfast - too small dining area for such a big facility, we liked waffle :)

Leisure Family

2/10

Poor

27 Dec 2025

Janaya

The room was full of roaches and blood stained sheets

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Gabriel

Very clean

Leisure Family

6/10

Pleasant

26 Dec 2025

Roberta

Abbiamo soggiornato in questa struttura per una notte e l'esperienza è stata nel complesso discreta. La camera era silenziosa e la posizione è comoda per la vicinanza a diversi fast-food. Nulla da eccepire sulla pulizia del letto e degli arredi; tuttavia, abbiamo riscontrato delle mancanze per quanto riguarda il bagno. In particolare, il pavimento avrebbe richiesto una pulizia più accurata, specialmente negli angoli meno visibili come il retro della porta.Ma anche il lavandino non era splendido…
Il personale all’accoglienza è stato cordiale.
La colazione andava bene!

Leisure Family

10/10

Exceptional

26 Dec 2025

Karen

Clean room, free parking, great breakfast, laundry access, close to Disney!

Leisure Family

10/10

Exceptional

25 Dec 2025

Nicol

Excellent