Name: Candlewood Suites Harlingen
Address: 4319 S Expressway 83, Harlingen, 78550, US

10/10

Exceptional

21 Jul 2026

Stephen

Everyone

10/10

Exceptional

15 Jul 2026

Natalie

Beds were so comfortable, room was very spacious and clean.

Self

4/10

Poor

13 Jul 2026

Antonio

Furniture in room was old , was old ,dirty and nasty my wife would not sit on them
Water faucet in bathroom would only produce a trickle
Requested at check in 3pm room to be cleaned next day we were told you have to notify them before 12pm the day before and here it is 3pm

Partner

2/10

Poor

10 Jul 2026

Lee

First room was not cleaned at all, second was marginally better. No service even when staying a week; requested it twice and it never happened. Rooms are poorly maintained and it still somewhat smells like smoke even though all the rooms have been converted to non-smoking. Would not stay again.

Self

4/10

Poor

05 Jul 2026

Sophia

The rooms are extremely outdated and appear to have had little to no upgrades. The refrigerator had rust on the sides, the desk chair was old with the seat tearing, and the room had a musty smell. The bedding also felt sticky and uncomfortable.
The only positive was the staff—they were friendly, accommodating, and helpful. Unfortunately, the condition of the property outweighed that. I would not recommend staying here and will not return

Family_with_children

2/10

Poor

05 Jul 2026

Claudia

Room was somewhat clean however the carpet felt damp and there was a smell like mold. The refrigerator was making a loud sound and Freezer part was not working. The hallway air was set at 80 degrees!!!!! It was hot . Also the rooms had the unit on window not central air. I complained about loosing my food because refrigerator was not working properly and they did offer another room, unfortunately this room’s carpet felt damp too, this was a smaller room and also no central air. When I booked I kind of went by others reviews but that didn’t work as my experience was different. Hotel had a run down feel to it like a trucker stop type of hotel. I will never stay at this chain of hotels again.

Family

4/10

Poor

14 Jun 2026

Steve

Very rude girl checked me in. Room smelled very musty and damp. I will be in this area working for 4-6 mths but will not return.

Self

10/10

Exceptional

25 May 2026

Mildred

Great stay! My husband and I were very comfortable

Pet

10/10

Exceptional

18 May 2026

Nancy

They don’t have kitchen

10/10

Exceptional

27 Apr 2026

Michael

Great

Self

10/10

Exceptional

22 Apr 2026

Enrique

Hotel is great

2/10

Poor

19 Apr 2026

Travis

The pictures are either highly outdated or incredibly photoshopped because the property looks nothing like this. The parking is minimal, they allow pets/service animals, but there is nearly no place to walk your dogs to use the restroom, there is moldy/mildewing grout lines in the bathroom, the carpet has stains all over, if you don't keep the A/C at a very cold temperature, you can feel humidity in the rooms, and the furniture has severe wear marks. My room only had 1 night stand in it. Also, if you have a service animal, be prepared to pay an animal fee unless you're an IHG rewards member because when I was checking in, the guy at the front asked if I was aware of IHG's animals fees and then asked if I was an IHG rewards member. After he pulled up my account, he told me that they would waive the animals fees since I was an IHG rewards member, even though my dogs were service animals. This property lacks education and training, clean rooms, adequate parking, and places for you to walk your dogs.

Partner

10/10

Exceptional

07 Apr 2026

daniel

Nice comfortable and quiet place. Would stay again.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Rebecca

My room was missing recliner and a dining chair and knob for stove timer

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Guadalupe

Good place and people

6/10

Pleasant

13 Mar 2026

Edgar

Room was clean. Towels were not in the best condition. Room furniture was a little beat up. Vinyl floor in the entrance was sticky.

Business Self

2/10

Poor

02 Mar 2026

Michael

We get there after booking online and driving 10 hours find out the room I booked was given to someone else because they were so full. I needed the two beds that was given to someone else. Then go to our room and the hallway smells bad unclean. Room was very basic bathroom sink water barely had any water. No breakfast no donuts nothing to eat for what we paid I could have gotten a better motel and better amenities and price but I heard that this was a good place to stay, but I will never stay there again. When we visit the Valley. Do not recommend this motel.

Family

4/10

Poor

22 Feb 2026

Humberto

The room felt old and unkempt. There were aged stains on the walls and one of the towel handles in the bathroom had broken off. The place has seen better days in the past.

Partner

6/10

Pleasant

07 Jan 2026

carmen

Well there were only 2 towels when my husband went to ask for more he was told there was a shortage & he was given only one 😳 I’m sorry but that is unacceptable!! The tub looked dingy I had to run hot water b4 taking a shower. The mattresses are firm which I’m not a fan of other than that it was just ok

Leisure Partner

10/10

Exceptional

29 Dec 2025

Jose

Very well stocked kitchen,clean room, quiet surroundings.

Leisure Self

4/10

Poor

24 Dec 2025

MARIA

Not clean, beds looked liked they were not made correctly.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Jose

Great SUITES.

Leisure Self

10/10

Exceptional

19 Dec 2025

Jose

Clean room

Leisure Self

10/10

Exceptional

12 Dec 2025

jose

Great place to bring family / or work wise well kept...super quiet n clean

Business_and_leisure Pet

8/10

Excellent

11 Dec 2025

alejandra

Easy check in and check out. The hot water was not working but it was no big issue. Hotel was clean and so was the outside area. Free washer and dryers.

Leisure Partner

10/10

Exceptional

01 Dec 2025

daniel

Staff was super nice, and room was clean and comfortable. Would stay again for sure.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

alfonso

The staff was super courteous. We had problems with the booking but the staff worked with us and got it resolved. The room was very clean. Only issue was the shower. The water was not contained to the shower and the bathroom floor kept getting flooded. Alfo there were 4 of us, but only towels for 2.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Bryanna

Nice clean room and friendly staff.

Partner

8/10

Excellent

07 Nov 2025

María

No towel’s not cleaning the room

2/10

Poor

02 Nov 2025

Alonzo

The room was hot when made front office aware of AC tuning on they advised me to flip wall plug around. I asked for a different room they advised they were full and could not which me to a different room. So now I’m with no other options due to not having enough money to spend on a second room.

Business

2/10

Poor

26 Oct 2025

Salome

The cleanliness of this hotel was a 0 out of 10. Do not believe the pictures. The hotel smells of a mold stench and the rooms are rough. We found a bed bug and there was holes in the wall of the restrooms.

The staff was accommodating but only to the best of their ability.

Family_with_children

4/10

Poor

17 Oct 2025

Myles

Room had a bad smell, dead and alive bugs

10/10

Exceptional

14 Oct 2025

Jose

Great Place…10/10

Business_and_leisure Self

2/10

Poor

12 Oct 2025

Leticia

Not clean room

We did not stay and were told I would get a refund but that has yet to be shown. The room was not clean upon arrival and because we also had a baby with us we chose to go elsewhere. We were not offered an additional room, automatically their answer was ok we will refund you and let us leave.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Rodolfo

Great location, friendly and courteous staff, and affordable rate.

Partner

8/10

Excellent

05 Oct 2025

Amy

The room was a bit run down, and we did see a cockroach.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Luis

Helpful staff

Business Family

8/10

Excellent

01 Oct 2025

Karen

Appreciated that they let our family gather in the lobby space for get together for a while. Our reservation indicated three adults at the room. We only had two bath towels in the room and had to go down to the lobby to get more. There was indication some pest control was needed. Overall, our stay was good

Leisure Family

4/10

Poor

27 Sep 2025

Leslie

We went for a 2 night stay. Our room 214 smelled clean and was tidy. Upon using the toilet, we realized after flushing that the water would run constantly so my husband had to keep fixing the flap inside the tank. We complained but the young man at the front desk said someone would be in the next day to repair toilet. During the night I woke up to go to restroom only to stand on carpet that was wet and very soggy next to the A/C unit.
We requested the name of owner/manager. We wanted to leave but they would not give us a refund but instead offered a different room.
We moved and all seemed okay but upon returning from an event the room smelled musty, the sheets were rough and it felt humid even with A/C on. We survived the night and swore we’d never return.

Friends_and_family Friends

4/10

Poor

02 Sep 2025

Ronald

Not worth the stay

This place is not a good place for families to stay its more for business personal to be on the job and would have to your own meals to cook for your self it's like staying in someone's apartment
The amenities are poor everything is under lock and key there wear bugs in room and the bed uncomfortable not worth my 3 night stay spent most of my time with friends to stay away from the room only to sleep in
(PS not even a continental breakfast )

Friends_and_family Family

2/10

Poor

27 Aug 2025

Verified traveler

Shower tube handle dettached from the wall. Pieces fell apart. Noticeable noises behind the wall (like running water that seemed to be clogged all throughout the day/night). Entrance door was loudly noisy, seemed wasn’t oiled up and made loud noise opening it up and closing it. Shower floor was so wore and with stains seemed unremoveable.

Business

2/10

Poor

24 Aug 2025

Maria

First of all i rented a kingside room and when i checked in the room was hot chevked on the ac and it wasnt working.. Then i was moved to a two queens room ac was still not cold

Leisure Partner

6/10

Pleasant

23 Aug 2025

Joaquin

Not clean

Family

4/10

Poor

18 Aug 2025

Francisco

Would not recommend, for more than one day stay

Pool was disgusting, had to re-key 5-6 times for a 3 day stay. Customer service was dismissive of re-key inconvenience. door kept sticking, no ice machine had to wait for refrig ice to be made. had to complete towel exchange everyday only supplied two bath/hand towels.
Overall would not recommend, even with few selections in Harlingen.

Friends_and_family Family

4/10

Poor

15 Aug 2025

Diana

I wouldn’t be returning to this hotel it was not clean as soon as you walk in the hotel smells like an old wet odor. The room had roaches.

Leisure Family

4/10

Poor

10 Aug 2025

gloria

ROACH HOTEL

The front desk clerk was nice & informative.The room looked like the bed had been made, but hadn't been vacuumed and the floor felt dirty. As we started unpacking we came across quite a few roaches on the desk, counters, wall, and bathroom. There was a roach in the small wash cloth that I was using for my face. I was disgusted and wanted to leave, but I would have had to pay for another room somewhere else and lose my money there as well. So we just had to grin and bear it. Luckily it was only one night. The gym looked dirty and smelled musty like the rest of the hotel.The treadmill looked worn down and wasnt working.The bench was torn and in need of replacement. They really need to have some type of pest control. I would definitely NEVER stay there AGAIN!

Friends_and_family Family

2/10

Poor

09 Aug 2025

Sergio

Stay away if you value your money!

This place was by far the worst place I’ve ever booked!

There were so many things I could point out but I will just mention the main reasons of not to stay there.

1.the whole building had a really bad stench to it especially throughout the hallways it literally smelled like a dirty hamster cage!

2. The walls in the room looked dirty and it had patches of different colors like if there was unfinished work there, this place is in need of a paint make over , the tub looked dirty and unclean.

3. The worst thing was that you could feel moisture in the air the whole room and bedding felt damp not a good feeling at all ! I wish I would have read the reviews before I booked here!! Please avoid this place at all cost , I’ve had better experiences at a 1 star hotel this is unacceptable on their end.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

David

Good beds ice maker in room great AC

Partner

4/10

Poor

05 Aug 2025

Gabriel

Needs Improvement

The room that I was give had a broken locking mechanism. The door would not lock and opened without the key card. They did not want to give me another room until I told them that I was going to cancel the reservation. The second room I was given had live roaches in it.

Self

10/10

Exceptional

05 Aug 2025

LEE

Nice and quiet

6/10

Pleasant

02 Aug 2025

Jesus

I recently stayed at this hotel, and unfortunately, the experience did not meet my expectations. Upon arrival, the reception area gave a poor first impression—it looks run-down and poorly maintained, which immediately creates a sense of discomfort.

Overall, the property shows clear signs of wear and a lack of proper upkeep. Both the common areas and some service zones are in need of urgent renovation. The hotel does have potential, especially given its good location, and the staff was courteous during my stay.

I truly hope they invest in the necessary improvements soon, as it could offer a much more pleasant experience with better maintenance.

4/10

Poor

26 Jul 2025

Norma

Musty smell

10/10

Exceptional

26 Jul 2025

Mario

Room was clean place was quiet and relaxing

Business

4/10

Poor

21 Jul 2025

Rowdy

Floor in the bathroom was dirty an tiles felt like would fall through, bathroom counter was dirty

Business

4/10

Poor

09 Jul 2025

Maira

The room had roaches and the shower had floor damage and felt like you would fall right through the bottom

Leisure Family_with_children

6/10

Pleasant

08 Jul 2025

Amy

Room was big and beds were comfortable but the fire alarm went off twice through the night. Once was 3:45 am which was not fun.

Leisure Family

2/10

Poor

06 Jul 2025

Kevin

The peoperty never had towels we had to ask for sugar. The bed was hard the property spells like wet carpet. Chris was the only staff member that made himself available the rest half spoke of answered questions

Leisure Family

6/10

Pleasant

30 Jun 2025

Freddy

Not

10/10

Exceptional

24 Jun 2025

Brandon

Really good check in. Nice room

10/10

Exceptional

20 Jun 2025

Jose

Clean room , television has a lot of great channels to watch.

Business Self

4/10

Poor

19 Jun 2025

Mike

We have a thing about towels. We like them thick and numerous. These were thin and few. Asked for more at front desk and they were even thinner. The front desk people were nice and efficient and the room was clean and the bed was comfy. The fridge didnt work. Continuously cut on then cut off after 3 seconds 24/7. This resulted in little sleep.
Last thing was, the hallway stunk. Beautiful wife agrees. We will look for a different place next time in Harlingen.

Business

8/10

Excellent

17 Jun 2025

Robyn

Needs a bit of updating.

Leisure Partner

4/10

Poor

13 Jun 2025

Lisa

Hotel lost power and AC

Leisure Family

2/10

Poor

10 Jun 2025

Norma L

Very noisy at 3 am people at pool, babies crying. Slamming doors all night long. Not a good place for your pets.

Leisure Pet

6/10

Pleasant

09 Jun 2025

Yvonne

The cleaning service is only once a week. Had to go down stairs to trade dirty towels for clean ones because they only have maid service for once a week

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Jose

Clean room great selection on television

Business Self

10/10

Exceptional

06 Jun 2025

Jose

Great room , very clean.

Business Self

10/10

Exceptional

06 Jun 2025

Jose

Quiet, very clean room.

Business Self

10/10

Exceptional

05 Jun 2025

Jose

Nice parking lot , Great room

Business Self

2/10

Poor

03 Jun 2025

Jolynn

Room did t have all the amenities it was promised to have. The front desk female clerk had me chasing housekeeping for towels. Room was t cleaned the following day. The shampoo/conditioner and soap bottles were empty and despite calling twice to have them refilled, they weren’t. Left message to have a manager call and no one ever did. Asked for Area Manager info and was declined that information.

Leisure

6/10

Pleasant

29 May 2025

Abel

The place needs updating

Leisure Family

10/10

Exceptional

27 May 2025

Maria

We really love this place , we celebrate stay our wedding there , we couldn’t choose a better place.

Leisure Family

10/10

Exceptional

26 May 2025

Fattima

Nothing to complain

Business Partner

10/10

Exceptional

23 May 2025

Evelyn

Pleasant and clean.

2/10

Poor

13 May 2025

Arnoldo

Awful

Very run down and dirty hotel. The lobby and hallways floors were full of stains and trash. The room was dirty with roaches, everything metal was rusted, and all the floor corners were full of dirt build up and trash. The hallways and rooms reeked of humid carpet, beds the same.

Friends_and_family Family

4/10

Poor

11 May 2025

Maria

Serice at counter was good their cleanliness was poor like they dont clean much in there roaches in the room and our restroom

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Gloria

Great stay!

The young man at the front desk was very polite and helpful. The room was clean and spacious.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Celestino

This was my back up after I canceled my other hotel!( because it was trash!) and Candlewood serviced me with amazing service over all amazing. Should have came here first!

Leisure Family_with_children

8/10

Excellent

25 Apr 2025

Jesus

The price was good. Its outdated.

Leisure Family_with_children

6/10

Pleasant

23 Apr 2025

Robert

Good location

The location was good as we were meeting with the other family members at another hotel. When we checked in, I wish we were told that there is no maid service unless we requested the service. After a couple of days, I went down to request clean towels, and not all towels were available.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Adrian

Great place friendly staff

Business_and_leisure Self

6/10

Pleasant

17 Apr 2025

Dawn

Wish they had breakfast

10/10

Exceptional

13 Apr 2025

Samuel

Was great my kids loved it

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Roberto

Great service and proximity from Airport

Leisure Partner

6/10

Pleasant

07 Apr 2025

Cynthia

Tienen un mal mantenient

6/10

Pleasant

06 Apr 2025

Jamie

Definitely an old building with old furniture

Leisure Family

6/10

Pleasant

19 Mar 2025

Maricela

Disappointed

First night was fine. Second night, no one had come to clean room, refresh towels, make the beds etc. It was requeated. When i arrived in the evening ready to reat, the room was found in the same manner as i had left it that morning

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Salvador

It was ok. A time of sadness due to death in family.

Friends_and_family Family

10/10

Exceptional

07 Mar 2025

Enrique

All good. Excellent place.

Friends_and_family Friends

6/10

Pleasant

02 Mar 2025

Lucien

A lot of roaches. There is an infestation of roaches. Otherwise, it was excellent.

Self

4/10

Poor

23 Feb 2025

Verified traveler

Very disappointing stay

Lighting in the parking lot is non terrible, very dark walking to and from vehicle at night. Room is in need of repairs. Numerous light switches do not work. Air conditioning units do not heat the room. Sofa and chair in room are out dated and very worn. Restroom ceiling and walls have patch work that is cracking and not painted. The light fixture on the restroom ceiling is dark due yo mildew or mold on the inside. Very bad experience!!

Friends_and_family Family

8/10

Excellent

23 Feb 2025

Curtis

Well equipped room.

Leisure

10/10

Exceptional

18 Feb 2025

Chris

Perfect

2/10

Poor

02 Feb 2025

Charles

This hotel was terrible, a dump that I paid too much for. Bulb in lamp on night table was burnt out and they didn't have a replacement. Recliner was broken and one arm felt like it was going to fall off. Towel rod fell off the wall when I reached for a towel and the bracket fell into the toilet with my pee which meant I had to reach in to get the bracket out so I could flush the toilet (disgusting). Very low water pressure in the bathroom sink so I didn't even attempt a shower. Table between living area and kitchen was wobbly and coming loose from the wall. I was not at all pleased with the room and would never stay there again. Not to mention I could get the room with two queen beds because all of those rooms have been rented out to the Army for border patrol troops.

Leisure Family

10/10

Exceptional

31 Jan 2025

travis

Great staff

10/10

Exceptional

28 Jan 2025

Grisel

Rooms are very spacious.

10/10

Exceptional

23 Jan 2025

Rodolfo

Definitely Recommend!

Front desk clerk was very nice and friendly. Hotel and room were very clean and beautiful.

Self

6/10

Pleasant

16 Jan 2025

Jim

Its a four story hotel yet \"no elevator\" is listed on your web site......
there's a sign by cooling/heater that its controlled by thermostat on wall.............NOT SO I adjusted temperature on unit itself

10/10

Exceptional

16 Jan 2025

Mark

N/A

10/10

Exceptional

02 Jan 2025

CARLOS

VERY FRIENDY AND HELPFUL STAFF.....

Leisure Family_with_children