Name: La Quinta Inn Suites By Wyndham Mercedes
Address: 7007 East Expressway 83, Mercedes, 78570, US

10/10

Exceptional

15 Jul 2026

Jose

Best place

Family_with_children

10/10

Exceptional

15 Jul 2026

Luz

Excellent!!!
The Hotel was very good

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

antonio

Got in early

10/10

Exceptional

06 Jul 2026

Juan

Great hotel!

8/10

Excellent

05 Jul 2026

Yajaira

The employees were great, friendly, and always helpful. The hotel was clean, and the breakfast was real good. My only complaint is that the pool looked dirty, and the jacuzzi was dirty and wasn’t working. We were really looking forward to relaxing in the jacuzzi, and that’s one of the main reasons I booked this hotel. Unfortunately, that part of our stay was disappointing.

Family_with_children

10/10

Exceptional

29 Jun 2026

jaime

It was a good stay

10/10

Exceptional

28 Jun 2026

Luis

Everything was fine only pantry needs to be well stack

Family_with_children

10/10

Exceptional

27 Jun 2026

Marco

Breasfast was just ok. Stay was good.

Family_with_children

6/10

Pleasant

26 Jun 2026

Denisse

Staff was knocking at our door a little before 10:00am letting us know it was time for checkout, when at check-in we were told it would be at 11:00am. We felt rushed to check out earlier than expected.

Family_with_children

10/10

Exceptional

17 Jun 2026

Adrian

When visiting the valley . We stay here . Breakfast and rooms were great

4/10

Poor

07 Jun 2026

Jesus

1st I had requested a downstairs room i didn't get secondly honestly this hotel smell like mildew something in the air idk but my allergies where full blown...breakfast was awesome the attendant was very helpful n professional..

Friends

10/10

Exceptional

06 Jun 2026

Rhonda

Front desk staff was amazing Michaela really accommodated us and so did Jesus. Excellent service job well done

Friends_and_family Family

6/10

Pleasant

26 May 2026

Steve

Air conditioner leaked water

Partner

8/10

Excellent

24 May 2026

Dorothea

A newer clean property right off the freeway. An ISD administrative building on one side and a strip mall with little stores on the other and Wendy's & Chick-fil-A close. They're building a movie theater on the other side of the ISD building. The outlet malls are very close. Some grass for pets. But no pet run and no pet waste area. An uncultivated farmland right behind. La Quinta used to be very pet friendly. Expedia called ahead and I confirmed with the lady at the Desk that ESA animals were free and as soon as I made the reservation sitting right there she asked me for $25 apiece for my 2 dogs per day. They waived the fee because it was their mistake, but said in the future they would be charging for ESA animals which is a shame. They are smoke free except they have a large barbecue pit to one corner of the building in the back and smoke entered my room for 3 or 4 hours one day. Smoking is allowed at entrances. The bathroom mirror is weird and has settings right on the glass for light and heat. Bathtub plug didn't fit. Sink plug gets stuck. Bad spot on carpet in my room. Washing machine didn't drain water. But they did refund me. They ran out of towels but then caught up. Breakfast selection is limited. I don't like meat in my eggs. Elevator broke for a few hours. The enclosed pool would be much improved if they added Plants. Night man pretended to check on a wailing dog in another room for me- but the dog kept wailing. Maintenance is nice. It's fine but not a destination.

Pet

10/10

Exceptional

24 May 2026

Maria

Great property especially for the price. Awesome staff: very helpful and recommended Reynas BBQ which was so good. Very clean room, enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Donna

La Quinta Mercedes location customer service is very helpful. Rooms are thoroughly clean. Beds are comfortable and breakfast was very delicious and fresh every morning.

Partner

10/10

Exceptional

18 May 2026

Mistie

This was a quick stay with a very late check in. The front desk was helpful. The breakfast was good.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Alejandro

Staff was great, rooms were clean and tidy. Plenty of Parking. Breakfast was good.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Luis

Clean room and safe parking

Family_with_children

8/10

Excellent

20 Apr 2026

Sarah

Room was good

Partner

10/10

Exceptional

17 Apr 2026

PERLA

coffee and chocolate were good. Parking area was felt safe.

Family

8/10

Excellent

16 Apr 2026

Gina

Everything was great but I booked this because of the hot tub and the water was cold

10/10

Exceptional

16 Apr 2026

Junaid

Nice and clean room

Partner

10/10

Exceptional

14 Apr 2026

Carissa

Very clean room, cold ac, and comfortable bed. The continental breakfast was nice. The only downside was there’s very thin walls and floors. I could hear children running up and down hallways and jumping on the bed.

Self

10/10

Exceptional

07 Apr 2026

Donna

Breakfast was simple and good. The area is safe and easy to park a big vehicle, it’s a clean well maintained hotel.

Partner

10/10

Exceptional

06 Apr 2026

Nayeli

clean and good conditions. Friendly staff. Definetely will comeback

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Sharon

Excellent!
See previous comments.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Jose

Exceeded expectations!

Family

6/10

Pleasant

21 Mar 2026

Carla

Room smelled terrible, we were moved to another room, but the shower was loud in that room. We have stayed at this property multiple times but it seems there are issues each time.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

JOEL

Friendly staff, clean rooms breakfast.

Family_with_children

10/10

Exceptional

13 Mar 2026

Carla

Always our favorite place to stay when we are visiting from WTX!

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

lionel

All good

4/10

Poor

13 Mar 2026

tom

Just stay somewhere else, this plave is NOT good.

4/10

Poor

09 Mar 2026

Guillermo

No tube oportunidad de. Disfrutar

Partner

10/10

Exceptional

08 Mar 2026

Rebecca

The staff were awesome especially the maintenance man Renee !!!

10/10

Exceptional

08 Mar 2026

Rebecca

The staff were awesome!!!! Renee the maintenance man was very assertive and helpful!!!

2/10

Poor

05 Mar 2026

tom

I made multiple trips to the area for work & stayed at this hotel. Had minor issues though out my stays, but nothing to complain about. Until today, when I had a maintenence employee tell me to move my car. Apparently, this man is in charge of all things at this hotel & is comfortable enough to tell the customers what to do. Management(or lack thereof of) should keep this man away from paying customers & have him focus on the run down, beat up rooms. Maybe paint something.

I'lll be back in the area for the next 8 weeks and WILL NOT stay here again

2/10

Poor

05 Mar 2026

tom

I made multiple trips to the area for work & stayed at this hotel. Had minor issues though out my stays, but nothing to complain about. Until today, when I had a maintenence employee tell me to move my car. Apparently, this man is in charge of all things at this hotel & is comfortable enough to tell the customers what to do. Management(or lack thereof of) should keep this man away from paying customers & have him focus on the run down, beat up rooms. Maybe paint something.

I'lll be back in the area for the next 8 weeks and WILL NOT stay here again

Self

10/10

Exceptional

25 Feb 2026

Alejandro

Clean room

Partner

10/10

Exceptional

16 Feb 2026

Christopher

Great customer service!
Great location, short drive to Mexico @progresso crossing.
Andy, Steve, Amanda & I think Stefanie the young lady at the desk when we left we’re all great!
Definitely will return

Leisure Partner

10/10

Exceptional

11 Feb 2026

odra

I really enjoyed staying at this hotel. The room was cleaned, has extra coffee, the staff really friendly and the breakfast was amazing. The hotel has a different breakfast menu for each day of the week than others La Quinta Hotels that I has been staying in the past.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Marbelia

Cleanliness, staff was amazing, easy access from highway

Friends_and_family Family

8/10

Excellent

01 Feb 2026

MATTHEW

We have stayed here before with no problems that’s why we booked it again! We got put in a room on the second floor and it smelled like sewage. They moved us to the 3rd floor no problem the rest of the week!!

Leisure Family

10/10

Exceptional

01 Feb 2026

Ludy

Yes

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Dean

I’ll start with the high point: the shower is a sanctuary. The water pressure and body wash were so good they almost made me forget the room was roughly the size of a postage stamp. Unfortunately, I had to share that small space with a few roaches who, sadly, did not chip in for the King-sized price I paid for a Queen-sized bed.
The fitness center has a very convincing 'abandoned relic' aesthetic, and the breakfast menu is a committed tribute to the egg-and-tortilla lifestyle. Between the 15-minute hallway shouting matches and my car being used as a coaster by local vandals, the lack of security was… noticeable. The staff is lovely, but they deserve a building that isn’t trying to fight the guests.

Business Self

8/10

Excellent

20 Jan 2026

Alfonso

Everything was clean.

Business Partner

10/10

Exceptional

20 Jan 2026

Amy

Everything was clean and service was excellent

Leisure Self

4/10

Poor

18 Jan 2026

Abel

Stayed here for 2 days. First room on 1st floor, we entered it smelled of urine. Reassigned to 2nd floor directly abover previous room. Stayed 1 night with a peculiar smell. Next day, i figured it out. It smelled like raw sewage. The hallways all smelled the same. Moved to room way at end, smell was not in there. Staff was nice but this building has plumbing issues. If you smell something stale in hallway, it sewage. Major repairs needed.

Leisure Pet

10/10

Exceptional

12 Jan 2026

Jordan

The room was comfortable and clean. The beds did not disappoint. We were definitely too close to the lobby and heard a lot of noise in the morning so if that is an issue for you be sure to ask for the end of the hall- away from the lobby!

10/10

Exceptional

11 Jan 2026

Evangelina

Excelente

Partner

4/10

Poor

11 Jan 2026

Ivan

Too much noise outside and inside. You can hear everything from your room. The second floor had a humidity smell. The toilet although it as clean, it had a bad smell if you leave the toilet seat up (perhaps a drainage issue?).
Even though it’s not that old, the place needs maintenance.

Leisure

10/10

Exceptional

10 Jan 2026

Michael

Clean and convenient

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Eduardo

yes

Leisure Family

10/10

Exceptional

29 Dec 2025

Albert

Yes

Partner

10/10

Exceptional

28 Dec 2025

Adrian

Good place to stay for sure, breakfast is good. No complaints here

Leisure Partner

10/10

Exceptional

18 Dec 2025

Rosa

Clean room great breakfast and staff

Business_and_leisure Family

10/10

Exceptional

15 Dec 2025

Alma

It has very good breakfast options and a spacious parking lot. The front desk clerk(evening) was very attractive. We were pleased with the hotel.

Business Family

10/10

Exceptional

06 Dec 2025

juan

Excelent

Leisure Family

4/10

Poor

05 Dec 2025

Steven

Horrible smell throughout the property. Smelled like a sewer. Water had bad order. We will not go back.

10/10

Exceptional

30 Nov 2025

Anthony

Breakfast had tacos, refried beans, scrambled eggs with chirizo, waffle making station, lots of teas, coffee, juice, cereal and bagels. Really nice check in lady. Pool was nice to have some drinks by, too cold to get in. Clean non-smoking room. Close to outlet mall.

Leisure Family

8/10

Excellent

27 Nov 2025

Kathy

Room clean. Staff nice.

8/10

Excellent

20 Nov 2025

Kimberly

The room was very clean and comfy .

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

LUIS ANGEL

All Excelent

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Mariano

Limpiezas

Business Self

10/10

Exceptional

08 Nov 2025

Kenneth

YES, the room was spotless and the staff courteous.

Leisure Family

6/10

Pleasant

03 Nov 2025

Derek

Room coukd have been cleaner.

10/10

Exceptional

28 Oct 2025

ISRAEL SALINAS

Great place

8/10

Excellent

23 Oct 2025

Esmeralda

Great job

2/10

Poor

20 Oct 2025

Konie

This hotel is HORRIBLE. The front staff were very unprofessional. I checked in early online and when I got to the desk, it still took 30 minutes and then we did not get the room we requested. Jesus did put us in a room with two kings to compensate, however, the room was filthy. There was still food and sticky substance on the table. The phone in the room did not work and the toilet had problems. When we called on our cell phone to the front desk, the answer was \"well, the hotel is fixing the issues, they have had problems for a few days now.\" Then, we went to the spa/pool, and found out they had been closed for at least a week. This is supposed to be a Wyndham property, but it does not hold up to the standards he should.

10/10

Exceptional

12 Oct 2025

David

The hotel was very well maintained. Staff was really nice and attentive.

Leisure Family

8/10

Excellent

11 Oct 2025

Beverly

AC was okay, just noisy as it shut off and on. I was placed across from the elevator and the custodial closet, so early mornings were noisy as well.
Even though the hotel didn’t appear to be fully booked, someone who snored loudly was placed right next to me, and someone with very active kids right above me. Perhaps people could be spaced out more so we all get some sleep!

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Irwin John

Comfortable, clean room

Leisure Friends

10/10

Exceptional

08 Sep 2025

Dennis

Staff was Great. Everything was comfortable

Business

2/10

Poor

03 Sep 2025

Faith

Roaches in rooms, very loud construction with no prior warnings, incredibly rude staff. I’ve never left a hotel early but had to cut my stay short because of how awful the whole experience was.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Jordan

Very nice hotel!

Business_and_leisure Partner

6/10

Pleasant

02 Sep 2025

Fernando

Good ty

4/10

Poor

02 Sep 2025

Chad

DIDNT LIKE ANYTHING ABOU MY STAY, opened the door it stunk the mildew, i arrived late and was tired, went to adjust room temp at the A/C at the window, the carpet was soaking wet around the unit bathroom wasnt clean either,

10/10

Exceptional

02 Sep 2025

Juan

The mall is right down the street. I've aleays stayed at La quinta hotels in the past and they're always great.

Leisure Family_with_children

6/10

Pleasant

25 Aug 2025

Chad

It severed it’s purpose, just expected it to be cleaner.

10/10

Exceptional

15 Aug 2025

Anisa

We love there breakfast sweet and simple cause we are not big eaters and bed is very comfortable and clean we lay 3years we stayed at same place for 5 times

Leisure Partner

10/10

Exceptional

14 Aug 2025

Silvia

I liked that I was provided water for my medication. What I did not like was the fact that I had to take my towels to the front desk having three little ones to look after.

Leisure Family_with_children

4/10

Poor

01 Aug 2025

Roberto

Quiet place to stay and easy access to shopping. Outside and inside appearance was nice. Entering room, huge dead cockroach receiving us. Bathroom rails for towels was half way attached to the wall. Toilet seemed to have the pink liquid they use to clean it. Sink was clogged so we had to open very little water in order to not get splattered.

2/10

Poor

31 Jul 2025

Dijana

Unpleasant experience

We did not have a good experience from the moment we entered the room. It did not smell clean; instead, it had a musty odor, as if it hadn’t been opened in a while. In the early morning, we discovered a cockroach turned on its back, which we believe one of the kids accidentally flipped while walking to the bathroom. We quickly packed our things and checked out as soon as possible. We still paid for the stay, but left immediately after the incident.

This incident forced us to end our trip early and drive over four hours back to San Antonio to the hotel we had checked out of the day before, as we needed a place to stay until our flight home. Given the hotel's location, we understand that critters can occur, but since we are stationed overseas, we had to wash all our clothing and luggage before flying back to ensure we didn’t bring any pests with us. This situation really dampened our plans.

The front desk staff had little to say about the incident. The only customer service response we received was when a staff member was sent to remove the cockroach. He was pleasant and tried to lighten the mood with jokes, but it didn’t alleviate the fact that the incident caused us significant last-minute changes and unexpected expenses. It felt like this was considered a normal occurrence. We paid for the day as requested be front desk and that was it.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Liz

Delicious breakfast and kind staff

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Neyda

very nice clean and breakfast was great

Leisure

10/10

Exceptional

15 Jul 2025

ANA ELISA

Regresaremos pronto!

Todo excelente

10/10

Exceptional

12 Jul 2025

Ana Lisa

Friendly staff

Leisure Partner

8/10

Excellent

10 Jul 2025

Tom

Had to make a fast trip

Partner

8/10

Excellent

30 Jun 2025

Jasmine

Stay was good only thing i didnt like was the smell of the water coming from the faucet other than that everything was good.

Leisure Family

10/10

Exceptional

22 Jun 2025

Elvira

Excellent,clean, comfortable,great atmosphere

Partner

10/10

Exceptional

20 Jun 2025

Paul

Great value for price. Nice clean and great staff.

Leisure Partner

10/10

Exceptional

19 Jun 2025

Valentin

Great stay, room needed ac work though

8/10

Excellent

17 Jun 2025

Crystal

The property was great, except the elevator wasn’t working and it wasn’t easy for my aunt who is handicapped to be going upstairs.

Business Family_with_children

10/10

Exceptional

12 Jun 2025

Erica

Everything was great feom check in to check out. Breakfast is great. Beds are really comfortable. 1st floor is really noisy.
2nd floor smelled like mold as soon as we can off elevator. Everything was clean and will choose to stay on my monthly visits

Business

10/10

Exceptional

10 Jun 2025

Maria

Really nice, comfortable bed, and conveniently located to all attractions.

Leisure Partner

6/10

Pleasant

08 Jun 2025

Ron

I’ve stayed here a few times before and had pleasant experiences but this time was okay at best. Tried for an early check-in. The online check-in gives you the option but was told the manager declines them. If they would say they can’t do an early check-in because they don’t have one room available I understand, but that was not the case. I got an early check-in last time I stayed there and it was one of the reasons to go back. So I had to do the 3pm check-in which I scheduled through the online process the day before arriving. When I got there at 3pm there was not a room available that I reserved. I had to downgrade or wait 90 minutes. I downgraded. Inside the room the TV is small. Not ideal but okay. But for some reason about 20% of the channels were audio only. Cable networks, movie channels, etc. Quite a few of them. The breakfast was again okay. There were no oats. Only one yogurt. Very little syrup which ran painstakingly slow. None of this is absolutely terrible, but all of it made the experience only okay at best. The good thing is the outlet mall is very close. It’s in a safe neighborhood with easy access to the interstate. The cleaning staff did a good job and is helpful.

Leisure Partner

8/10

Excellent

08 Jun 2025

Elise

Clean and convient to shopping. Good breakfast but since it was crowded needed to be restocked and wasn't.Was an excellent place to stay and would definitely stay again.

Leisure Partner

10/10

Exceptional

07 Jun 2025

GARY

Great service

Partner

10/10

Exceptional

04 Jun 2025

Mark

Very comfortable place. Staff was friendly. Clean