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DoubleTree by Hilton Sulphur Lake Charles

Lake Charles - LA · United States

330 Arena RoadView location

8.4/10Excellent469 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.2/108.2
Quality10.0/1010.0
Value7.2/107.2
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About DoubleTree by Hilton Sulphur Lake Charles

Our hotel is off I-10, half a mile from the West Cal Arena and Events Center. Downtown Lake Charles is 11 miles away, and you’ll find several restaurants, shops, casinos, and parks within that distance.

Enjoy free WiFi, onsite dining, and a swimming pool during your stay, plus our signature Chocolate Chip Cookie.

Read more about this hotelShow less

Located in Sulphur, DoubleTree by Hilton Sulphur Lake Charles is within a 15-minute drive of Golden Nugget and Lauberge Casino Lake Charles. This hotel is 0.4 mi (0.6 km) from Creole Nature Trail Adventure Point and 0.5 mi (0.8 km) from West-Cal Arena & Events Center.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Sulphur? This hotel has 1584 square feet (147 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 7.95 to 10.95 per person
    • Uncovered self parking fee: USD 5.00 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Creole Nature Trail Adventure Point 0.6 km / 0.4 mi
West-Cal Arena & Events Center 0.8 km / 0.5 mi
Pattison Complex 2.1 km / 1.3 mi
Sulphur Parks & Recreation 2.6 km / 1.6 mi
Henning Cultural Center 2.6 km / 1.6 mi
Frasch Park Golf Course 3.3 km / 2 mi
Winner's Choice Plaza 5.9 km / 3.7 mi
Center Circle Recreation Center 8 km / 5 mi
McMurray Ball Park 8.1 km / 5 mi
Interstate 210 Park 13.5 km / 8.4 mi
Horseshoe Lake Charles Casino 13.7 km / 8.5 mi
Lake Charles 14 km / 8.7 mi
Westlake Recreation Center 14.1 km / 8.8 mi
Lafleur Beach 14.3 km / 8.9 mi
Prien Lake Park 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • Number of floors (main building): 4
  • Double rooms: 66
  • Suites: 18
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Car hireExtra charge
  • Valet parkingExtra charge
Show 29 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Printer
  • Business centre
  • Fax
  • Children playgroundExtra charge
  • Casino
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Billiards
  • Bowling alley
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen Beds • 1 Bedroom • 5 m²TWN.H6-2Q
    TWIN Accessible-Two Queen BedsPhoto unavailable6 photos

    DoubleTree by Hilton Sulphur Lake Charles

    TWIN Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 5 m²TWN.2Q-1
    TWIN TWO QUEEN BEDSPhoto unavailable7 photos

    DoubleTree by Hilton Sulphur Lake Charles

    TWIN TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 5 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable7 photos

    DoubleTree by Hilton Sulphur Lake Charles

    TWIN TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    DoubleTree by Hilton Sulphur Lake Charles

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    DoubleTree by Hilton Sulphur Lake Charles

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about DoubleTree by Hilton Sulphur Lake Charles

8.4
Excellent
469 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.2 /10
Quality
10.0 /10
Value
7.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Sheryl
N/A
10/10
Exceptional
02 Jul 2026
Casey
Wonderful
4/10
Poor
02 Jun 2026
KRISTEN
No hot water during our entire stay and very poor water pressure
10/10
Exceptional
31 May 2026
Clara
Spacious and clean room.
Comfortable king-sized bed.
Adequate bath essentials.
Partner
8/10
Excellent
15 Apr 2026
Jason
Kodey got us checked in and even tried to help get my co worker into a handicap accessible room, which we very much appreciated. The hotel needs to be refreshed. You can tell the pipeliners have used and abused it. My room had staples in the walls and ceilings from blocking the room off with plastic, probably from a previous leak. There was a thermostat on the wall but it didn't control anything. The room was clean overall though. My only real complaint is that we were both charged $5.51 for a parking fee that was not included or disclosed by expedia and was never disclosed by double tree at check in or check out. Still waiting for these charges to fall off after calling the hotel and them agreeing to reverse the charges.
Business
8/10
Excellent
28 Feb 2026
Amy
Very clean and friendly staff.
10/10
Exceptional
08 Feb 2026
Danielle
Yes
10/10
Exceptional
28 Dec 2025
Carmenza
Very good place
Business Partner
6/10
Pleasant
11 Dec 2025
Sandra
The bathroom was not clean. Mirror dirty. Sink had beard hair. The air conditioner sounded like an animal was trying to escape from it at times.
Business Self
10/10
Exceptional
20 Nov 2025
Erin
Rhianna at the front desk was exceptional! Best check in and superior customer service.
10/10
Exceptional
15 Nov 2025
Michael
Great place
10/10
Exceptional
09 Nov 2025
Liliana
Love it!!! Excellent service! Receptionist was amazing so funny! And helpful !!! Love their cookies!!!!! 🍪 thank you so much!
Friends_and_family Friends
10/10
Exceptional
18 Oct 2025
Lisa
Breakfast was well stocked but food was not good tasting.
Partner
10/10
Exceptional
30 Sep 2025
Roy
Food was very good i had the hamburger and breakfast.
Business Self
10/10
Exceptional
28 Sep 2025
Earnest
It was wonderful will definitely stay again
8/10
Excellent
12 Aug 2025
Edward
This is an excellent option for a business stay. the staff is super-friendly and knowledgeable. I love the modern decor. The bar and restaurant are easy access and the welcome cookies are amazing !!
Business Self
10/10
Exceptional
08 Aug 2025
Tiffany
Love this Hotel will book again comfortable beds and fast internet. Favorite part is the live music and dining options!!
Business_and_leisure Family
10/10
Exceptional
18 Jul 2025
sara
Staff was so friendly and welcoming!!
Leisure Family
10/10
Exceptional
22 Jun 2025
R Jared
Guest Services staff members were all extreme nice and engaging. Everyone cares about your experience.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Pedro
When we first arrived, the greeter was so nice. Made us feel welcome the staff in the morning in the eating area or so cheerful and helpful with our two daughters thank you very much to them.
Leisure Family
2/10
Poor
10 May 2025
Curtis

Roach Infestation

This hotel had roaches. As soon as we walked in there were roaches in the room. Disgusting
Friends_and_family Family
4/10
Poor
13 Apr 2025
Clarence

No water

Usually love Doubletree. This time not so much. Went out for the night only to come back to no water for the room. No toilet, sink, or shower. Went to call the desk only to have a phone that didn't work in the room. Planned on sleeping in only to find, the window treatments are terrible for keeping out light. Only, help offered for no water was a breakfast voucher. Room was $190 total. A breakfast voucher? Seriously? Fortunately water was back on when we woke up. Was not a $190 stay.
Partner
10/10
Exceptional
06 Apr 2025
Henry
A bit too close to the highway; best to choose a room far from it
Leisure Partner
10/10
Exceptional
31 Mar 2025
Georgia
Spacious rooms, heated pool was nice
Leisure Partner
4/10
Poor
22 Mar 2025
Holly

Water was out for entire hotel

The room was very nice but in the morning the water was out for the entire hotel we checked with the front desk and we told since we went through a third party there was nothing that could be done
Friends_and_family Family
8/10
Excellent
28 Dec 2024
Nicholas
Front desk was prompt and helpful. Room was comfortable and clean. Restaurant/bar wasn’t open both stops on the trip.
Leisure Family
10/10
Exceptional
28 Dec 2024
Anne-Marie
Loved the hotel. Very clean and comfortable room and bed.
Partner
10/10
Exceptional
22 Dec 2024
Talonda

Amazing

Great area only 12 minutes from the Golden Nugget. The bar had great drinks and food. The entire staff was amazing.
Friends_and_family Friends
8/10
Excellent
19 Dec 2024
CHAD

Business stay

Nice hotel for one night stay while driving back home.. Comfortable and clean.
Business
10/10
Exceptional
06 Dec 2024
Amy
Nice.
Clean.
Friendly service.
Smelled nice.
Loved the cookies.😁
Leisure Partner
8/10
Excellent
21 Nov 2024
Marilyn
Plugs on the wall didn't work. I plugged my CPap into a wall plug and went all night without realizing I was not getting any air because never came on.

Bathroom counter is too high for average person. I am 5'4\" and had to stand on my tiptoes to wash my face!
10/10
Exceptional
27 Oct 2024
lisa
The staff was amazing! Enjoyed our stay! The restaurant/bar was fantastic and had an awesome staff!
Leisure Partner
10/10
Exceptional
16 Oct 2024
Kenneth

Top Rate, Comfortable Accommodations

The hotel was FANTASTIC! Whenever we plan on returning or going through Lake Charles for future events or family visits this WILL DEFINITELY be our go-to hotel. Management was superb, the room was very comfortable and spacious, and the bar down stairs was quite accommodating. Thank you for a wonderful experience.
Partner
10/10
Exceptional
29 Sep 2024
Brooke
Room was clean and breakfast was excellent.
10/10
Exceptional
25 Aug 2024
Terry
This was a fabulous stay
Leisure Partner
10/10
Exceptional
29 Jul 2024
Leatrice
The hotel and staff were very nice. I am likely to stay here again.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Leondra

Great weekend getaway.

Staff was amazing! I love the comfort of them having a restaurant in the hotel that served breakfast and Dinner. This was my first time staying there and would absolutely recommend.
Friends_and_family Family
8/10
Excellent
11 Jul 2024
Walter

Nice Hotel

Quiet and comfortable but desk chairs were very uncomfortable and lacked casters.
Self
10/10
Exceptional
07 Jul 2024
julio
Great staff and great hotel
10/10
Exceptional
04 Jul 2024
Josephine

Friendly Staff

Nice people. Very helpful and accommodating
Partner
6/10
Pleasant
01 Jul 2024
Marbella
They did not have eggs or any hot dishes for breakfast
Leisure Family
10/10
Exceptional
27 Jun 2024
Mike
convenient and pleasant place to stay
Leisure Partner
10/10
Exceptional
22 Jun 2024
Ronny

CLean place

I wss in Sulphur on business for 4 days and it was a comfortable stay, the room was clean, the bed comfortable and the staff friendly.
Business
8/10
Excellent
18 Jun 2024
christopher
Good stay other than some of the breakfast food was not properly prepared and cooked. Location was close to casinos and softball park for our tournament.
Friends_and_family Family
10/10
Exceptional
02 Jun 2024
Jay
Nice
Leisure Family
10/10
Exceptional
26 May 2024
Talonda

Quiet

The staff was so friendly. Me and my friend have received complimentary water. The room was very comfortable very spacious. About 10 minutes from The Golden Nugget.
Friends_and_family Friends
10/10
Exceptional
21 Apr 2024
monica
na
10/10
Exceptional
20 Apr 2024
Alejandro
Great stay
6/10
Pleasant
17 Apr 2024
Marinus

Hilton Sulphur

The hotel itself is very nice and one of the few which has a restaurant in that area. But the location next to I10 make it very noisy and it was impossible to have a good sleep.
Business
10/10
Exceptional
31 Mar 2024
Leatrice
It was nice.
Business Family
10/10
Exceptional
29 Mar 2024
Zulema
Very friendly and helpful staff. Clean!!
Leisure Family
10/10
Exceptional
18 Mar 2024
Jim
Nice hotel, amazing staff. Very good experience.
Business
10/10
Exceptional
10 Mar 2024
Patty
Great service at the restaurant and even had live music playing. Very nice, updated property!
10/10
Exceptional
09 Mar 2024
Lakishia
The stay was great the service from John from overnight until the morning checking out. Thank you John for your amazing service.
Self
4/10
Poor
24 Feb 2024
Joe
Tile in bathroom was cracking and coming up. I stubbed my toe on it multiple times. The shower was patched up and cracking. There was all over the floor in the downstairs bathroom. The breakfast was not what I would usually expect from Hilton. The fruit was rotten, the grits were very dry, they served powdered eggs omelet with dale cheese that was stale like it was from yesterday. I never leave reviews and spent a lot of money on a sub par hotel. Not up to par with any other hilton hotels that i have stayed at. Should not have the hilton name.
Business Family
10/10
Exceptional
26 Jan 2024
BJ
Overall a good stay.
Business_and_leisure Family
10/10
Exceptional
29 Dec 2023
Sean
Clean and great service at an affordable rate.
Leisure Partner
10/10
Exceptional
04 Oct 2023
Mario
Was a nice place with cool bar.
Business
10/10
Exceptional
18 Jul 2023
Kevin
Very clean and hosts were great. Really good breakfast also.
Business Self
8/10
Excellent
17 Jul 2023
Michael
The air conditioning was loud keep us from getting good night sleep.
Partner
10/10
Exceptional
19 Jun 2023
Lucy
We will stay again
Leisure Family
2/10
Poor
05 Jun 2023
Lanette
Location
Leisure Family
2/10
Poor
14 May 2023
David
Went there for a get away with my family overall nice place but our vehicle got stolen out the parking lot the first night we was there. The thieves sat there on camera in front of the lobby for 2 hours until they stole our vehicle and no one noticed anything.
Leisure Family_with_children
10/10
Exceptional
14 May 2023
Antonio J
I like that the Property was vey clean
Leisure Partner
10/10
Exceptional
12 May 2023
Corey
New and super clean
Business_and_leisure Family
10/10
Exceptional
04 May 2023
Lee
Beautiful place. Very clean and friendly staff. The although I'm sure the staff is clean I meant the facilities were clean and the staff was friendly
Leisure Partner
4/10
Poor
25 Mar 2023
Verified traveler
They do not have enough staff to run the Kitchen and dinning Hall. Some of the stuff that is on line for food is not on the paper Menu.
Leisure Partner
6/10
Pleasant
21 Mar 2023
Kenya
We booked a 2 night stay. Upon arrival everything was great. Check in was great. The second day we left around noon and did not return until 11:15 pm. We entered our room to find that it was not cleaned that day. Dirty dishes still in room, no towels, trash overflowing, etc. I called the front desk to report this and at least get some towels. We were tired from a very long day. The young lady who brought us towels confirmed it was daily cleaning and just said she would let her manager know. No one from management ever addressed the issue. I was just disappointed. I did not expect this at the Double Tree.
Leisure Family
10/10
Exceptional
19 Mar 2023
James

Great stay and A+ services by staff

Great staff and check in clerk
Friends_and_family Family
10/10
Exceptional
17 Mar 2023
Lakeisha
The young lady that check me in (Paige) was very nice. The warm cookies were great along with the complimentary water. There was an issue with the blackout shade & it was promptly resolved. I was moved quickly to another room & the front desk clerk Paige brought the room key almost immediately it seemed like with the exception of waiting on elevator to get to me. She gets an “A” for customer service & doing so with a smile !
Business Self
8/10
Excellent
25 Feb 2023
Kevin

My review ton Doubletree Sulpher, LA

The bed was uncomfortable. I was way too firm. I would have been just as comfortable sleeping on the floor. My 15 year old son said the same. The room was decent. I could have been cleaned a little better. The hotel location was right near a busy highway which the sound traveled into the 436 room.
Friends_and_family Family
10/10
Exceptional
19 Feb 2023
Shawntee
Darcy was very nice and attentive.
Business_and_leisure Family
6/10
Pleasant
06 Feb 2023
Josef
I really wanted to give this hotel a higher rating. We visited the Lake Charles area twice in the last year to look at birds. We had a bad hotel experience in Lake Charles last year and wanted to give Sulphur a try. Sulphur is much less congested than Lake Charles and this hotel has many restaurants nearby. The hotel is right next to the highway and traffic sounds are constant. I don't mind that because I always bring silicone ear plugs (for sleeping) when I travel. However, the bathroom had a sewage smell part of the time. We were on the 4th floor -409-and liked the room a lot. ,y wife's an architect and thinks the roof pump pulling the air from the bathroom (in a central shaft) wasn't working. Yes, we could've asked to move to a different room but arrived at the hotel late both nights. The sewage smell problem is either a maintenance or design problem. It's a shame because the hotel seems new. We'll stay in Sulphur again but will try a different hotel.
Leisure Partner
10/10
Exceptional
05 Feb 2023
Debra

Great night

The sweet lady who checked us in was very nice & funny.
Partner
10/10
Exceptional
30 Jan 2023
gary
Close to the venue we were attending
Leisure Partner
10/10
Exceptional
14 Jan 2023
Linda
The hotel is absolutely beautiful!! We are really enjoying our stay here.
Leisure Partner
10/10
Exceptional
12 Jan 2023
carlos

Great Stay

Met all my expectations.
Will definitely stay there again.
Business
2/10
Poor
01 Jan 2023
Josephine L
Nice hotel, nice staff however room wasn’t cleaned. I did clean the tub because i was tired then when getting bed the bedding was full of dried up blood. Call the front desk and was immediately given another room
Leisure Partner
6/10
Pleasant
30 Dec 2022
Kim
The facility looks new and clean. However, on the 2nd night of our stay on Christmas Eve, there’s no water. We could understand that it’s no fault of theirs that the City turned off the water but what we didn’t like was there was no prior warning and it caught us off guard.
Leisure Family
6/10
Pleasant
14 Nov 2022
Roy
This property was definitely remolded. I can’t tell what it was prior, but this shouldn’t be associated with a “Hilton”. I have a family member that works for Hilton and this property does not feel, nor look like a Hilton property.

The shampoo and conditioner in the room was cheap and awful.
Why are you having to pay for a breakfast there when you are spending money to stay there in the first place.

Make sure you get a print out of your bill before you leave. Do you see all the taxes they had on. This in price gouging. Do not stay at this property
Business_and_leisure Family
10/10
Exceptional
24 Oct 2022
Christian
Rooms were really clean and nice a great shower and bed!
Business_and_leisure Partner
10/10
Exceptional
23 Oct 2022
Verified traveler

More than Satisfied

Safe area. Clean rooms. Lots of outside lighting in the evening.
Friends_and_family Family
6/10
Pleasant
26 Sep 2022
Stan
Liked the dinning and bar area. Nice clean new building. AC was loud had to use ear plugs. Staff was nice.
Leisure Partner
10/10
Exceptional
18 Sep 2022
Kelly
Clean and new; friendliest staff
Leisure Family
10/10
Exceptional
11 Sep 2022
Gene

Excellent

Excellent Customer service. Very comfortable bed. The room was bigger than expected.
Partner
10/10
Exceptional
11 Sep 2022
Angel

Good choice

Easy check in. The most comfortable bed we've slept in so far this trip.
Partner
8/10
Excellent
04 Sep 2022
Leatrice
Friendly staff, would visit again!
Business Family_with_children
10/10
Exceptional
28 Aug 2022
BRANDY
Clean and friendly staff
Leisure Family
10/10
Exceptional
22 Aug 2022
Kelly
Friendliest staff; clean and nice facility; easy to find location
Leisure Family
6/10
Pleasant
15 Jul 2022
Elizabeth
Heard the interstate all night. A/c was broken in lobby, and nightly cookies weren't offered because the oven was broken. Seems to be falling apart. Area around hotel needed maintenance. Disappointed
Leisure Family
8/10
Excellent
10 Jul 2022
Jose

It was okay

It was okay.
Friends_and_family Family
10/10
Exceptional
10 Jul 2022
Verified traveler
The Staff is amazing. The manager went over and beyond to help when we had trouble with my car. She even took me to the baseball field where my son was playing. The man who does maintenance is so sweet and works so hard. I highly recommend this hotel
Friends_and_family Family
6/10
Pleasant
09 Jul 2022
DENETREOUS
breakfast not included, no bags in trash cans overall wasn't bad
Leisure Family
6/10
Pleasant
27 Jun 2022
Ashley
The Double Tree isn’t terrible but I just wouldn’t book there again. They advertise breakfast but it’s not free and costs $15 per person. In our room, there were stained towels, bed spread, and sofa. (Yellow stain) I’m not sure what it’s from but no one wants to pay for that. Also, the desk person is almost always M.I.A. You have to constantly wait to be serviced.
Leisure Family
2/10
Poor
22 Jun 2022
kali

Room size

I booked and paid for a room that would accommodate myself and family. When I arrived at the hotel to check in I was given a different room. Staff informed me that their manager switched my room last minute but could not tell me why. The hotel was booked and they could not provide me that room that I paid for.
8/10
Excellent
22 Jun 2022
Lisa

Great comfy stay

Stay was good. It’s a new place so we had to get ice from the kitchen because no ice machines we on the floors yet. Pool was just ok. It was small. Service was great but only one girl to handle everything. She did it well though. Beds were awesome!
Friends_and_family Family
10/10
Exceptional
21 Jun 2022
Micheal
Staff was very friendly and made me feel welcome
north side of the hotel is VERY close to the highway
Business Self
10/10
Exceptional
19 Jun 2022
Steven
Enjoyed the stay, coming back next week!😃
Friends_and_family Family
10/10
Exceptional
13 Jun 2022
Leslie
Great
Partner
6/10
Pleasant
27 May 2022
Constance
I liked the location. It was 5 minutes from our destination. The first night was nice and quiet. The lady at the fron desk was very nice as well. One of the workers didn't know where the laundry room was or that it only took a card and not coins. Our rooms were not cleaned from the first night or at lest given fresh towels and maybe even the trash taken out. This was very disappointing. The second night was very loud and full of children running all over the place and no staff members addressed them or the parents.
Leisure Family

Location & surroundings

DoubleTree by Hilton Sulphur Lake Charles
330 Arena Road, Sulphur, United States

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DoubleTree by Hilton Sulphur Lake Charles

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