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SpringHill Suites Lake Charles

Lake Charles - LA · United States

1551 West Prien Lake RoadView location

8.4/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Lake Charles

Enjoy a complimentary buffet breakfast at the SpringHill Suites by Marriott Lake Charles. This hotel offers a fitness center, complimentary Wi-Fi, and a TV in the common area. You can also take advantage of a nearby fitness facility and a ballroom, or hop on the casino shuttle (surcharge).

The hotel has 3, 498 sq ft of event space. The 108 guestrooms feature refrigerators, microwaves, memory foam beds with down comforters, sofa beds, LCD TVs with satellite programming, and private bathrooms. Complimentary wired and wireless internet is provided.

Nearby attractions include Magnolia Square Shopping Center, Prien Lake Mall, Lauberge Casino Lake Charles, and Golden Nugget.

Read more about this hotelShow less

With a stay at SpringHill Suites by Marriott Lake Charles, you'll be centrally located in Lake Charles, within a 5-minute drive of Lauberge Casino Lake Charles and Golden Nugget. This hotel is 0.9 mi (1.5 km) from Magnolia Square Shopping Center and 1 mi (1.6 km) from Prien Lake Mall.

Make yourself at home in one of the 108 guestrooms featuring refrigerators and microwaves. Your memory foam bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with satellite programming provide entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lake Charles? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Shuttle service to and from the casino operates on Fridays and Saturdays only.
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Magnolia Square Shopping Center 1.5 km / 0.9 mi
Prien Lake Mall 1.6 km / 1 mi
Contraband Bayou Golf Club at L Auberge Du Lac 2.1 km / 1.3 mi
Lauberge Casino Lake Charles 2.1 km / 1.3 mi
Cinemark Lake Charles 2.1 km / 1.3 mi
Golden Nugget 2.4 km / 1.5 mi
CHRISTUS Ochsner Lake Area Hospital 2.5 km / 1.6 mi
Freedom Healthcare 2.9 km / 1.8 mi
Interstate 210 Park 2.9 km / 1.8 mi
Southgate Shopping Center 3 km / 1.8 mi
Prien Lake Park 3 km / 1.9 mi
The Country Club at Golden Nugget 3.1 km / 1.9 mi
Country Club Plaza Shopping Center 3.1 km / 1.9 mi
Lake Plaza Shopping Center 3.4 km / 2.1 mi
Lafleur Beach 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 108
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 44 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6-3

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6-2

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 33 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable12 photos

    SpringHill Suites Lake Charles

    SUITE TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable18 photos

    SpringHill Suites Lake Charles

    SUITE KING SIZE BED

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Cable TV
    • Housekeeping
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Bathroom
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 BedroomSUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable3 photos

    SpringHill Suites Lake Charles

    SUITE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    SpringHill Suites Lake Charles

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Lake Charles

8.4
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
27 Jul 2026
Alvin Raymond
The gym has rusted and outdated equipment. Needs to be modernized.
8/10
Excellent
26 Jul 2026
Joe
To expensive for this place
8/10
Excellent
23 Jul 2026
Denise
no complaints!
10/10
Exceptional
12 Jul 2026
Leanne
Grounds and building were clean and well-kept. Our needs were very well met at this property
Family_with_children
8/10
Excellent
05 Jul 2026
George
Our room was fine but our shower did leak a bit. Also the walls in our bathroom were dirty & the lamp in our bedroom had rust stains
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Gayla
The room was very clean. Parking was convenient and felt safe. The staff were courteous and very accommodating.
10/10
Exceptional
30 Jun 2026
Howard
Thank you, for the nice stay!
Partner
8/10
Excellent
25 Jun 2026
Cornelius
Overall Great experience
Partner
10/10
Exceptional
18 Jun 2026
Deuanna
Staff checking us in helped us above and beyond.
Partner
8/10
Excellent
16 Jun 2026
Laura
Everything was great! Only one bit of info. You want to check which side the room is on. We were on the side with Interstate210 (back side) right outside, so even though we were on 5th floor, sounded like Indianapolis 500 going by. If you are used to traffic noise it’s fine, but if you need quiet especially at night make sure to get a room on the front side. Room was great, food was great, staff was great!
Partner
10/10
Exceptional
11 Jun 2026
Heather
All good
10/10
Exceptional
10 Jun 2026
Kimberly
Everything about our stay was great. Breakfast was good, rooms were always cleaned, beds were comfortable, air was cold, enough charging spots, loved the double bathroom, staff was AMAZING, parking was a little tight but maybe because it shared a parking lot with another hotel.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Melissa
Clean rooms and the lady at the front desk was very helpful. The breakfast was good. Will definitely be back
Family
10/10
Exceptional
16 May 2026
Cynthia
Convenient location and great staff! Already booked our next stay.
Partner
10/10
Exceptional
03 May 2026
Ashley
Very clean but the best part is the staff. They are very very nice and accommodating.
Partner
10/10
Exceptional
28 Apr 2026
Shantell
Awesome!
10/10
Exceptional
25 Apr 2026
Steve
Great staff, we didnt eat breakfast but it smelled delicious
Partner
10/10
Exceptional
25 Apr 2026
Shawn
Yes
Self
8/10
Excellent
25 Apr 2026
Kahla
Breakfast was good. Staff was responsive to requests.
10/10
Exceptional
23 Apr 2026
Macarialbert
Very clean rooms staff very nice and friendly
6/10
Pleasant
20 Apr 2026
Thomas
Did not eat
6/10
Pleasant
19 Apr 2026
Maria
The room was spacious but very outdated and in need of repairs. The shower door would not close all the way leading water to drop on the floor. The curtains were torn, and paint was chipping off the walls in the bathroom. The breakfast was not tasty at all and sparce.
Family
10/10
Exceptional
18 Apr 2026
Dana
Our stay was just what we needed
Family
10/10
Exceptional
16 Apr 2026
Mary
The Front Desk Lady is very nice. She always made me feel so welcome.
Business
10/10
Exceptional
10 Apr 2026
Cary
The property was great. Our room was very quiet, clean and nice set-up. The breakfast was very tasteful. A mixture of hot and cold food. We will definitely stay there again.
Partner
4/10
Poor
23 Mar 2026
Maria
Disappointing stay – major cleanliness and noise issues
I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable:
Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty.
Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep.
Service: The staff member serving breakfast was very rude and unprofessional.
Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
randy
Very nice room
One of the best in size
Partner
10/10
Exceptional
22 Mar 2026
Horacio
VERY GOOD!
10/10
Exceptional
21 Mar 2026
Imelda
The room was great!!
10/10
Exceptional
19 Mar 2026
Tiffany
It was very nice. In a great location too
6/10
Pleasant
18 Mar 2026
Elizabeth
Hot tub was definitely hot! A little too hot 🔥
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Evan
Clean room
8/10
Excellent
11 Mar 2026
Angela
Nice, clean
10/10
Exceptional
04 Mar 2026
Amanda
Clean safe and comfortable!
6/10
Pleasant
01 Mar 2026
Hortencia
No remote in room called frontdesk at 12am response was \"Oh God\". I told her I would go down and pick it up. Very low water pressure used a cup .
Partner
10/10
Exceptional
27 Feb 2026
Wade
Great place to stay
Family
8/10
Excellent
25 Feb 2026
Geoffrey
Room was great. Breakfast they ran out of eggs and meat. Took them a while to restock it once they were told. But the facility was very nice.
Friends_and_family Friends
10/10
Exceptional
15 Feb 2026
Emanuel
yes
Leisure Family
10/10
Exceptional
19 Jan 2026
Jocelyn
Stayed for a couple’s getaway! The suite was spacious and comfortable. We were able to spread out, get ready for fun nights on the town and especially to relax and sleep. Hot breakfast is served from 7-10am and checkout at noon. There’s a good selection of items available for purchase at the front desk. It was a fantastic time! We planned our stay for the weekend and ended up extending for another day. Without a doubt would return!
Leisure Partner
10/10
Exceptional
18 Jan 2026
SUSAN
The room was great, lots of space
Friends_and_family Family
6/10
Pleasant
11 Jan 2026
Jordany
For the Price the room was not up to par , low water pressure ,dirty towels and floors.
Leisure Family
10/10
Exceptional
11 Jan 2026
Hannah
Very nice room and clean
Partner
10/10
Exceptional
09 Jan 2026
Wilford
The evening staff during my check in was awesome! Facial expressions means alot the young lady was very polite and helpful! I will stay here every time im in Lake Charles!
8/10
Excellent
07 Jan 2026
Ajith
Breakfast was a limited menu spread which was ok, parking is available onsite which was fine. The staff was OK, and didn't seem to really understand Mariott Bonvoy loyalty works - I am a Gold Elite but they refused to acknowledge it
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
Michael
Great room and staff!
Leisure Family
6/10
Pleasant
03 Jan 2026
Nicholas
Staff were friendly, hotel was a little run down- not like the pictures. Room had peeling wallpaper, broken light fixtures, and no hot water. Would not recommend
Partner
10/10
Exceptional
01 Jan 2026
Joycelyn
Clean
8/10
Excellent
29 Dec 2025
Gregory
Good hotel
6/10
Pleasant
27 Dec 2025
Nicque
The staff was amazing. She was the only one on duty and she was very courteous, however they were overbooked and we did not get the accommodated room we were promised. This is definitely something that needs to be looked into.
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Brandi
Hotel was very clean.
Leisure Family
10/10
Exceptional
05 Dec 2025
Steve
Clean and comfortable room
Leisure Partner
10/10
Exceptional
28 Nov 2025
Steve
Everything was great!
Leisure Family
10/10
Exceptional
23 Nov 2025
Dale
Yes I was happy with the room and the staff!
10/10
Exceptional
16 Nov 2025
Worthy
The property and all services werr excellent.
Leisure Family
10/10
Exceptional
15 Nov 2025
Bradley
Nice place, close to shopping and food.
Leisure Family
10/10
Exceptional
11 Nov 2025
Patricia
Location was great and close to everything. Were there to attend Clint Black concert at nearby casino. Staff was very nice. Hotel could use some updating but we would stay there again.
Leisure Family
10/10
Exceptional
09 Nov 2025
Christopher
Room was clean staff was great had a great stay thank you
Leisure Family
10/10
Exceptional
09 Nov 2025
Shelly
Great location and nice, clean, spacious rooms! Parking was quite full, but it was a weekend night with concerts at two local casinos.
Leisure Friends
10/10
Exceptional
02 Nov 2025
Edward
Great service!
Leisure
10/10
Exceptional
27 Oct 2025
Tracie
Room was clean and a good size. Parking was easy, free and safe on the premises. Breakfast needs some work but overall we enjoyed our stay and will definitely return.
Partner
8/10
Excellent
26 Oct 2025
Arthur
ok
10/10
Exceptional
16 Oct 2025
Vi
When we came around 8am for breakfast there were no hot food (egg bites, sausages..) we had to wait for awhile.
4/10
Poor
13 Oct 2025
alan
The staff was extremely helpful and curious. The room was clean. The room had multiple maintenance issues. The blinds were torn open, the sink was broken, the trim around doors was broken, the mirror had a broken spot in it, and the front door lock didn't work half of the time. The deadbolt would not stay retracted making it hard to lock the door when you left.
Leisure Family
10/10
Exceptional
13 Oct 2025
Wendy
I loved staying at Springhill Suites in Lake Charles, Louisiana.

The hotel is very clean, and the way everything is set out makes getting around easy.

Breakfast was good - waffles, muffins, cheese omelettes, coffee, various milks, oatmeal, packets of cereal, bacon, juices, bread.

The very best thing was the staff. All the staff I met or passed in the halls, were very nice. They all said ‘Hi” or nodded.

When we arrived the check in area was quite busy. The lady helping the new guests did very well. She didn’t panic or become agitated, but kept calm and got through all the check-ins.

Our room had a very nice set up. There was a partition with a desk going halfway across the room for guests to use and for charging electronics. There was also a couch there. Very nice!

All the other areas were laid out side by side. I really liked it. The television could have been larger.

Overall I really liked staying at Springhill Suites. I will definitely stay here again.

Thank you for being such nice people.
4/10
Poor
12 Oct 2025
james
The room was facing to the highway and it was very noisy
Leisure Family
10/10
Exceptional
05 Oct 2025
Kayla
The area was overall quite pleasant, and the staff was exceptionally friendly, making it a truly enjoyable stay.
Business_and_leisure Partner
10/10
Exceptional
03 Oct 2025
Deborah
Clean room, friendly staff.
Leisure Family
10/10
Exceptional
25 Sep 2025
Alexia
Great location
Business
10/10
Exceptional
15 Sep 2025
Orianna
The staff was great and my room was clean and nice.
10/10
Exceptional
08 Sep 2025
Zebra
This is a nice clean hotel with easy access off the Interstate. Good hot Breakfast that offers grits, cheese omelets, biscuits with sausage gravy. The coffee is very good and not watered down. The room are spacious and the beds are very comfortable. Looking forward to my return In the fall.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Jose
Very convenient and easy access to a main road
8/10
Excellent
27 Aug 2025
Phyllis
Nice bed and pillows!
Leisure Family
10/10
Exceptional
23 Aug 2025
RUBEN
The modern look and cleanliness
8/10
Excellent
17 Aug 2025
Brandy
The lady at check-in was very outgoing and welcoming.
The room was very spacious and nice. Only issue was some lights did not work and the room smelled of mold/mildew. It felt very humid inside. Once I turned the thermostat down it was better.
Leisure Partner
8/10
Excellent
16 Aug 2025
Isaya
Bed
10/10
Exceptional
15 Aug 2025
Everetta
Great hotel. Great location. Great room layout. Great staff. Great price. Great customer service.
10/10
Exceptional
14 Aug 2025
Chad

Loved the location!

The location of the hotel was perfect. Close to the highway, several restaurants and 2 casinos. The rooms were very spacious and clean. Beds were comfortable. Continental breakfast was good, they had omelets, biscuits and gravy, toast, cereal and a variety of milk and coffee. We enjoyed our time, check in was quick and easy. We would stay here again.
Friends_and_family Friends
10/10
Exceptional
13 Aug 2025
Anna
I liked the property but I wish the breakfast had more of a variety.
Leisure Family
6/10
Pleasant
28 Jul 2025
Megan
Our original assigned room was occupied. The front desk was extremely apologetic and gave us a different room. The bathroom wasn’t clean. The reading light next to the bed didn’t work. The door to the toilet area (separate from shower) was stuck and too heavy for my elderly mother-in-law to close on her own. The room was big and the couch comfy but one of the beds squeaked getting in and out of it and was quite soft. The only saving grace was the front desk personnel, who were polite, friendly and very helpful.
Leisure Family
6/10
Pleasant
27 Jul 2025
Rosalie
Overall, our stay was good, but there were a few things that could’ve been better. There was no parking available, and the front desk person wasn’t very helpful—she just told us to park next door with no real direction. The AC didn’t work that well, and there was a leak from the vent in the bathroom. Also, the shower was super slippery.
Partner
4/10
Poor
20 Jul 2025
Kay
We were there for 5 nights and they only cleaned our room one time even though we spoke to the housekeeping manager and were told she would take care of it.
Leisure Friends
10/10
Exceptional
12 Jul 2025
Anabely
Excellent customer service. Room was great
Leisure Family
10/10
Exceptional
12 Jul 2025
Mary
Very convenient and customer service excellent Lethicia Ford is the person that she always check me in. She is exceptional, friendly and very professional. Thank you so much for making us so welcome.!!!
10/10
Exceptional
11 Jul 2025
Christal

Excellent hotel

Excellent hotel, would definitely stay again.
Friends_and_family Family
6/10
Pleasant
11 Jul 2025
Erica
It was across from Target
Business Family
10/10
Exceptional
08 Jul 2025
Stacey
The rooms were very clean and neat. All the staff was nice and helpful.
Leisure Family
6/10
Pleasant
06 Jul 2025
Mayra
No working AC in the lobby. Dirty elevators. Dirty floors.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Mary
I love to stay there every time I travel too late Charles because it’s very convenient for me and the lady from the front desk is amazing. I don’t recall her name now, but I will put him in the next review.
10/10
Exceptional
04 Jul 2025
Tamla
Nice overnight stay!
Leisure Family
4/10
Poor
29 Jun 2025
Shundra
Room was filthy ! I had to beg for towels. The next morning the housekeepers just walked into our room while my husband and I were still in bed. Very disappointed. Definitely won’t be returning.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Rosalva

Nice stay

Perfect quiet stay. No complaints.
Partner
2/10
Poor
21 Jun 2025
Anthony
Was suppose to charge my card for incidentals charge me for full room rate every time I call and give me the runaround.
Leisure Partner
6/10
Pleasant
14 Jun 2025
Kala
Other than the shower takes a good ten minutes to get hot the room was great. None of the doors that were supposed to require a key card to enter worked. The gates that are attached to the indoor pool area are wide open and the door going outside does not lock. Meaning anyone could come into the building!! The breakfast was very minimal and the lady that was over it was very rude to another guest right infront of me.
Friends_and_family Family
6/10
Pleasant
11 Jun 2025
Eric
The staff.
Business_and_leisure Partner
10/10
Exceptional
07 Jun 2025
Peter
Nice property, didnt like it was so hot in the indoor pool room, there were some lamps or lights un plugged in room, the ice maker on my floor was out of order.
Leisure Partner
2/10
Poor
27 May 2025
Verified traveler

No cleaning service if you stay 3 or less nights.

They only offer cleaning service if you stay more than 3 days which is something they should have published in their website and hotels.com gotta have a warning about that. Considering children, beaches and outings, cleaning service is necessary for some families.

I had to ask for clean towels and they only dropped them without considering cleaning or touching anything else.

The room had mold and dust, seems like no cleaning was given for months. I wouldnt have stayed if I knew no cleaning was provided.
Friends_and_family Family
10/10
Exceptional
19 May 2025
Lee
Staff was super friendly & helped in every area needed.
Leisure Family_with_children
10/10
Exceptional
19 May 2025
Patricia
Great service, friendly staff!
Business_and_leisure Family
6/10
Pleasant
22 Apr 2025
Michael
It is close to the Golden Nugget
Leisure
10/10
Exceptional
19 Apr 2025
Tamika
Great

Location & surroundings

SpringHill Suites Lake Charles
1551 West Prien Lake Road, Lake Charles, United States

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SpringHill Suites Lake Charles

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