Name: Americas Best Value Inn Lake Charles I 210 Exit 11
Address: 3411 Broad Street, Lake Charles, 70615, US

2/10

Poor

13 Sep 2025

Karmyn

This hotel is not for kids and family. Literally! I walked in and walked out.

Leisure Partner

2/10

Poor

20 Jul 2025

Tabari

The toilet was broken the fridge was dirty as well as the bathroom.. it definitely wasn’t worth $128 for one night.. I won’t be back

Partner

6/10

Pleasant

14 Jul 2025

Beanira

Nice staff and friendly

Leisure Partner

4/10

Poor

13 Jul 2025

Billy

Bad hotel.

The TV in the room did not work. The clock also was broken. I will not be staying here again.

Business

10/10

Exceptional

03 Jun 2025

Rosalind

I just needed quiet time and I got exactly what I needed. The owner are nice and friendly. I will visit their again.

Friends_and_family Family

8/10

Excellent

18 May 2025

Joseph

I would definitely recommend staying here!

Business_and_leisure

2/10

Poor

04 May 2025

Trevor

I was awakened at 2am with a women yelling “give me my $50” “you owe me my $50”

Business Self

10/10

Exceptional

15 Apr 2025

Michael

Friendly staff helped with my late arrival due to travel complications. Clean, convenient, safe. I would definitely book here again.

Leisure Self

2/10

Poor

11 Mar 2025

James

The room sunk. There were stains on the beding. Terrible place.

10/10

Exceptional

23 Feb 2025

Cesar

Everything is good

Business_and_leisure Family_with_children

4/10

Poor

07 Nov 2024

Siobhan

No thanks.

Arrived to have to stand outside & ring the bell until staff reluctantly came and asked to see my ID. They took that back to the computer, leaving me outside, then gave me a key. The room smelled musty, had a smoke detector beeping for a battery, and was not clean.

Business

8/10

Excellent

10 Oct 2024

Leonard

Good place to stay for the rate.

10/10

Exceptional

08 Oct 2024

Marquelle

Clean and hospitable.

2/10

Poor

16 Jul 2024

Leslie

Not the cleanest and definitely got the ick after seeing a roach crawling on the wall in my room.

Leisure Family_with_children

6/10

Pleasant

09 Jun 2024

TAMARA

People were walking the parking lot all night. I dont even think they were guests. Strange activities going on.

Leisure Family

10/10

Exceptional

09 Jun 2024

Tina

Was convenient for many of family that needed to stay at this hotel and located behind hotel was RV camp. ❤️❤️

Leisure

10/10

Exceptional

09 Jun 2024

Doris

Very clean for a motel

Business Family

10/10

Exceptional

08 Apr 2024

Leonard

Very good rate!!!🤗

Business_and_leisure Family

10/10

Exceptional

09 Mar 2024

Leonard

Great stay for the price!

Leisure Family

10/10

Exceptional

07 Mar 2024

Leonard

Good rate for the room provided.

Leisure Family

10/10

Exceptional

03 Feb 2024

Leonard

Great for the rate!

Leisure

6/10

Pleasant

28 Jan 2024

DELORES

Never could get the ac to work is was set at 69 and was hot in the room

2/10

Poor

18 Nov 2023

Norma

el hotel todo super bien la reservación con expidia fue mala por que nunca estuvo mi reservación en ese hotel y no tenían cupo quiero cancelar esa reservación por que tuve que irme a otro hotel y pagar de nuevo.

Family

8/10

Excellent

23 Jul 2023

DION

Overall it was a nice stay. Clean room, comfortable and easy access to the highway.

Leisure Partner

10/10

Exceptional

12 Jul 2023

Leonard

Easy accessibility to interstate 210.

Business_and_leisure Family

10/10

Exceptional

04 Jul 2023

Leonard

Clean and quiet!🤗

Leisure Family

10/10

Exceptional

29 Jun 2023

Leonard

Clean and quiet!!!

Business Family

10/10

Exceptional

01 Jun 2023

Vanesa

Great stay

Leisure Self

8/10

Excellent

31 May 2023

Yolanda

Safe

2/10

Poor

26 Mar 2023

Keith

This property is horrible, dirty and unorganized. There is no amenities, no breakfast, coffee maker, pool closed . The place does not even look like the picture. The room stink and woke up with bite marks. Do not stay here

Leisure Family

8/10

Excellent

20 Mar 2023

Keith

It was good even though we had to wait until the room was cleaned.

Partner

4/10

Poor

14 Jul 2022

Richard

Keep driving

Old, mold and poorly kept.

Business

10/10

Exceptional

06 Jun 2022

Kendrea

I have a great stay no complaints

Leisure Self

4/10

Poor

11 May 2022

Daniel

Not clean bad surroundings

Leisure Family

4/10

Poor

28 Mar 2022

Verified traveler

Worst stay

Booked a king bed smoking and they did not have. Gave me a double bed and first room had broken peephole so asked for another room and that room had the air conditioner stopped working.
Parking area had trash and broken glass and people sleeping in vehicles
The free continental breakfast was not given
Also when I booked it stated that Golden Nugget was 3 miles away…..wrong it’s more like 7 miles a

Partner

4/10

Poor

12 Mar 2022

Juanita

It really wasn’t too much i liked about the hotel. The couch was dirty and stained . We had to Lysol everything down just to feel comfortable with laying down to go to sleep that night . Hotel wasn’t what we expected .

Leisure Partner

2/10

Poor

27 Feb 2022

Jasmine

It was just nasty

Business Partner

4/10

Poor

08 Feb 2022

Dennis

Beds very uncomfortable

Business Self

2/10

Poor

18 Jan 2022

Theresa

No coffee pots in the rooms

Leisure Friends

8/10

Excellent

18 Dec 2021

Keith

Stay was great only problem was with the tube.

Partner

2/10

Poor

14 Dec 2021

Bobbie

They advertise you get breakfast and newspaper in lobby. Days or nights you have to conduct business at window outside even in the cold. Manager looked angry and was not friendly. Door knob broke, could not close door from outside of bathroom or you couldn't open it.
If I could I would give it a minus 2 star rating. No I would not recommend this property to anyone.
FALSE ADVERTISING!!!!

Business_and_leisure Family_with_children

4/10

Poor

05 Dec 2021

David

There was a chair that looks like they dug out of the dump. I was scared I was going to get a disease from. They had no coffee maker. And the bathtub was very slick. Slip hazard

Leisure Self

2/10

Poor

28 Nov 2021

iulian

Rude stuff bugs bad toilet

Business Partner

2/10

Poor

22 Nov 2021

Florinda

My whole experience was just awfup

10/10

Exceptional

08 Nov 2021

Billy

Everything

10/10

Exceptional

25 Oct 2021

art

great

Business Self

4/10

Poor

07 Sep 2021

Verified traveler

Scary

I did not feel safe at this hotel.

Friends_and_family Family

2/10

Poor

01 Sep 2021

Mitchell

No Breakfast. Room was miss pices of the dresser. the staff was rude. and it is 2 twin beds not king.

Leisure Family_with_children

6/10

Pleasant

12 Aug 2021

Pedro

WIFI

Free WIFI was advertised and was not able to connect. Called front desk and they were no help.

Business

4/10

Poor

01 Aug 2021

Verified traveler

Lady that checked us in was very rude and didn't smile acted like we were going to destroy the place.

Business Family_with_children

6/10

Pleasant

20 Jul 2021

Verified traveler

The staff was courteous and professional. The room did not look like nothing that I seen online but it was very clean

Leisure Family

2/10

Poor

19 Jul 2021

Verified traveler

Creepy worker and bugs!!

The man working the desk offered to be my \"company\" for the night if my boyfriend did not make it there after work! I was extremely uncomfortable. He meet me by the stairs going to the room and was very awkward. The whole place looks ratty and run down. Its also very dark outside!! The room was gross. There was an old poofy red chair that was covered in nasty looking stains. Lord only knows what happened in that thing! I sat on the bed and tiny roaches ran out from under the pillows. I called my boyfriend told him the issue with the guy at the front desk and the bugs. I stayed on the phone with him to go get in my car and left. I did not even stop at the front desk because of how creepy the worker maid me feel. We then booked another room for the night in Sulphur, La at Super 8. It wasn't much better but there was no bugs!!!

Oh and the pool is disgusting green with stuff growing above the water.

Partner

2/10

Poor

12 Jul 2021

Verified traveler

Had $1200 worth of equipment stolen from my work truck while staying here and when I went to the front desk about it she said”sorry we can not help you we are not responsible” I said okay well can we see your cameras(which I purposefully parked by) so when can file a police report. She said THEY DONT WORK. Says that they don’t rewind so there for these cameras are WORTHLESS. In my option that is very unprofessional and will not be staying here again!

Business Partner

2/10

Poor

05 Jul 2021

Verified traveler

Pool had black and green water and trash floating sticky floors ice machine broken forgot key in room asked for another key and wasn’t even questioned for ID Or name poor security I know last minute reservations are expensive but not 340 a night I will never even consider this place again

Leisure Family

8/10

Excellent

05 Jul 2021

Verified traveler

the staff was WONDERFUL! Unfortunately, as far as the hotel, you get what you pay for :( (prices in Lake Charles are WAY high, since the hurricane)

Leisure Partner

4/10

Poor

04 Jul 2021

benito

Cheap motel in dire need of some TLC

The hotel is a dire need of work. The pool area is full of trash..the pool water is green in color with trash in it. It looks like it hasnt been cleaned in over a month. The restroom door was broken. The tub area had hair from a previous customer.

Self

4/10

Poor

02 Jul 2021

Verified traveler

Furniture/Fixtures in poor condition, no coffee pot.

2/10

Poor

02 Jul 2021

Verified traveler

This hotel is disgusting. False advertising. Online pics look absolutely nothing like the hotel. Pool had nasty disgusting water in it. Was told it would be operating within 2 days. Still wasn’t when we left. Room was gross. Lobby was closed, no breakfast, no nothing.

Leisure Family_with_children

2/10

Poor

29 Jun 2021

Verified traveler

The pool was brown and green had trash in it and it had a bad ordor. the room had pieces of wood missing from dresser and the icebox was old and had rust on it and the bathroom had black stains around tbe tub and I wouldn't recommend this hotel for anyone.

Leisure Family_with_children

2/10

Poor

20 Jun 2021

Carol

This place needs extreme attention! Pool green with trash. Took the room half the night to cool down. Only one person, on duty and she is still asleep this morning after 8 and with NO coffee I am pissed. I'll be calling several people about this crap.

Friends_and_family Friends

2/10

Poor

01 Jun 2021

Verified traveler

No tags to put on the door to keep housekeeping out. House keepers look as if they are homeless and on something. Will not be going back. Housekeeper opened the door even after we said we didn't need housekeeping. The pool has black water and trash in it. We saw it the next morning.
The stairs are broken. Can't believe their still in business.

Leisure Family

8/10

Excellent

01 Jun 2021

David

Prep stay

The room was great, the only problem was rooms were ready at 2:00pm supposedly, we got there at 3:00 and were told our room wouldn’t be ready for 20 to 30 minutes.

Partner

6/10

Pleasant

30 May 2021

bubba

Poor

So many bugs 😭 no toilet paper

Friends_and_family Family

4/10

Poor

19 May 2021

Verified traveler

I didn’t even stay I bought the insurance for the trip and Can’t get in touch with anyone to get my money back

Leisure Family

8/10

Excellent

01 May 2021

Verified traveler

J

Business

8/10

Excellent

28 Apr 2021

Verified traveler

.

Business Friends

8/10

Excellent

26 Apr 2021

Verified traveler

The staff at America Best was Excellent. Very helpful checking in and after I checked out, I left a personal item behind and called the front desk and they had it. This tells me how honest their cleaning staff is, very important. And they were kind enough to ship it back to me. I offered to pay for the shipping since it was my fault but they declined. Very appreciative for Peter at the front desk.

Leisure Family

8/10

Excellent

26 Apr 2021

Verified traveler

Available at the last minute :), location is so/so area. Many hotels in this area are being repaired due to storm damages, alot of devastation, expect to see renovations. Be patient with the locals. May God bless Louisiana.

Leisure Family

2/10

Poor

19 Apr 2021

Adrianna

Horrible

Don’t waste your money. Checked in. Walked into the room and saw it was not as advertised. Furniture and cabinets were warped and water damaged. Scum in tub. Walked out five minutes later and requested to check out and receive a refund. Was told I would still be paying for the entire night, $100+ down the drain.

Business

4/10

Poor

02 Apr 2021

Verified traveler

The kids couldn’t use the pool since it was green with trash in it There was blood going up the stairs and every stairway until one of the rooms it was scary really disappointed

Business Family

2/10

Poor

22 Mar 2021

Verified traveler

I didmt like anything expedia wouldn't give refund it was next to crack houses in the ghetto i didnt wven want to leave my car a hooker tried to come onto my husband expedia said was none refundable now i see why there Was not one we had mold in tub weed was left in this horrible red chair there was french frys on it it was horrible

Leisure Partner

8/10

Excellent

22 Mar 2021

Jessica

Very dissapointing

The room I paid for was nothing like I expected it to be considering I was paying just under $150/ a night!!! Very disappointing!! I had originally thought I was getting a room at a totally different location ):

Friends_and_family Family

2/10

Poor

21 Mar 2021

Carla

Horrible condition

We got into our room and the door handle was broken off the bathroom door so it didn’t close.2 lights didn’t work and we had stained sheets and holes in our blanket

Friends_and_family Family

10/10

Exceptional

15 Mar 2021

Verified traveler

Everything, it is very convenient. And the room was extremely well maintained.

Leisure Partner

2/10

Poor

01 Feb 2021

Ronnie

The drawers had tape on them to keep them close , trip hazard on the back stair case . The first room was horrible , and the second one was a little bit better.

Partner

10/10

Exceptional

20 Jan 2021

Oscar

Nice folks

Business

2/10

Poor

20 Jan 2021

Gregory

My trip was not like I expected to be
My room was way different from the pics
It was not clean dirty shirt hanging on bathroom door. Recliner was oily dirty looking this trip was not like it was supposed to be at all

Friends_and_family Partner

4/10

Poor

03 Jan 2021

Frank

Needs upgrade

Needs to be updated. Warn out furnishings.

Partner

2/10

Poor

14 Dec 2020

MoeRabi

The place is dirty and not decent at all, the price was expensive, we could it complete one night in this place and checked out the next morning, they agreed to refund us the money of the remaining nights but they didn’t

Business Family

2/10

Poor

12 Dec 2020

Jack

Too expensive for filthy couch mold on walls and ceiling dirty sheets a pillow cases

Friends_and_family Partner

4/10

Poor

02 Dec 2020

Samantha

It's the only lodging in the area and it shows.

The motel itself looked to be in decent condition. Lake Charles was hit by two hurricanes this year and that did take their toll. The stairway was held up with supports and was separated from the main walkway (picture below). The room, however, was not damaged by a hurricane but by someone. The beds appeared clean and the bathrooms were relatively clean as well. However, that's where the positives stop. The lamp on the table was completely rusted and the shade was damaged. The phone was dead unless the cord was placed in just the right way. We did receive a call from the \"front desk\" at 2:30am, stating that there was a problem with our credit card, however that was a scam most likely unrelated to the hotel. The most concerning part was not the stains on the carpet, the loud yelling and frequent comings and goings from other occupants, or the mildew smell from the air conditioning. It was the completely shattered stovetop that had not been repaired or removed. It appears as though someone smashed something through it and no one bothered to clean it up. Completely unsafe. We are very glad that we only stayed one night.

Business

6/10

Pleasant

27 Oct 2020

Larraine

The room was decently clean, but the chair is the room was extremely worn. There was no bathroom tissue in the room.

Business

2/10

Poor

27 Oct 2020

James

Terrible

To sum it up they gave me a candle and said they were to cheap to put a bulb in the bathroom so wont be going back there

Partner

8/10

Excellent

17 Jul 2019

Verified traveler

Was within walking distance of Lake Charles Peterbilt. Good night stay.

Business Self

8/10

Excellent

13 May 2019

Shala

Nice

It was nice and quiet

4/10

Poor

05 May 2019

Verified traveler

Front desk staff was friendly and accomidating.
Maid staff was aweful, banging on door and window, yelling outside our room. Started before check out time and after telling them i was sick and trying to get ready to leave, pleaae give me a few extra minutes they continued to obnoxiously pester us. Said Im sorry as we were leaving and the maid(very rough appearance) gave us a grut spoke under her breath and a nasty look.
We will not go back there again.

Leisure Partner

10/10

Exceptional

28 Apr 2019

Brandi

The front desk receptionist was very friendly and efficient. The room was clean. Most importantly, the a/c in the room worked great! Extremely fast check out.

Leisure Family

4/10

Poor

22 Apr 2019

Verified traveler

There was nothing unique about the property.
The customer service was terrible. The towels had pubic hair on them. There is no mirror in the room, only in the bathroom. There is a bad smell when you turn on the air/heat and they wouldn’t even honor us a late check out for an extra hour. I will not be returning to this facility. It reminds me of a $30 per night motel.

Friends_and_family Family_with_children

2/10

Poor

06 Apr 2019

Verified traveler

The room look dirty and I set in the chair and nearly hit the floor. The remote back is held on.with grey duct tape. The toilet paper roll is 3/4 empty and its the only roll!😤😤

Leisure Partner

2/10

Poor

02 Apr 2019

Verified traveler

Rooms Dirty with bad small bugs in the beds take this place off your list

2/10

Poor

01 Apr 2019

PeteAntoine

I did not like anything about property are staff. It was terrible.

Leisure Family

8/10

Excellent

21 Mar 2019

Verified traveler

It was clean. Easy to get to. Had to check in at window as lobby was locked

Leisure Friends

10/10

Exceptional

04 Mar 2019

Debra

First Timer

It was a great first-time experience. The staff was very friendly and the room was clean, comfortable and quiet.

Partner

2/10

Poor

19 Nov 2018

Diane

Dirty linen and dirty towels. Rude staff.

Family

10/10

Exceptional

26 Oct 2018

Verified traveler

Great location and price. Room was very clean and the bed was incredibly comfortable and big!

6/10

Pleasant

14 Aug 2018

Verified traveler

The hotel was in a good location. But the service was horrible. Room was not ready at check in.

4/10

Poor

29 Jul 2018

Verified traveler

this is a hotel for workers in contruction type work. there was no breakfast as advertised. No one there to check out with in morning .

6/10

Pleasant

09 Jun 2018

Bradley

In the hood...

Neighborhood is scary. There is another America's Best in a better neighborhood in Lake Charles. This place was OK but price was a little high to stay in such a scary neighborhood.

2/10

Poor

03 Jun 2018

Verified traveler

Front desk staff

The front desk had us wait for over an hour bc they stated they could not find our reservation even though we were showing them email confirmation . They one male and one female even started bad mouthing Expedia!!

8/10

Excellent

05 Mar 2018

Verified traveler

Needs some help in a couple areas ..

I stayed all week and my sheets was never changed, they picked up the room, but never wiped anything down, and didn’t have extra blankets when i asked for them. Also the owners stayed parked in the areas that was closest to my room so that was very annoying and inconsiderate in my opinions .