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Quality Inn Sulphur - Lake Charles

Lake Charles - LA · United States

101 Mallard StView location

7.6/10Very good728 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort7.6/107.6
Condition7.2/107.2
Location8.0/108.0
Neighborhood8.4/108.4
Quality6.0/106.0
Value7.8/107.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Sulphur - Lake Charles

Welcome to our Quality Inn hotel in Sulphur, LA, located off I-10 next to Lake Charles attractions, casinos, restaurants and more. Arrive to free parking, connect with free WiFi and start your day with a free hot breakfast. Then, enjoy cozy guest rooms with a flat-screen TV, microwave and refrigerator.

Thanks to the value we provide, you can spend more time making memories at West Cal Arena and Events Center, Lake Charles Event Center or Sam Houston Jones State Park.

Read more about this hotelShow less

When you stay at Quality Inn Sulphur - Lake Charles in Sulphur, you'll be in the suburbs, within a 15-minute drive of Golden Nugget and Lauberge Casino Lake Charles. This motel is 0.4 mi (0.6 km) from Winner's Choice Plaza and 1.6 mi (2.6 km) from McMurray Ball Park.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Masks are required in public areas for unvaccinated guests.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Winner's Choice Plaza 0.6 km / 0.4 mi
McMurray Ball Park 2.6 km / 1.6 mi
Center Circle Recreation Center 3.3 km / 2.1 mi
Creole Nature Trail Adventure Point 6.7 km / 4.2 mi
West-Cal Arena & Events Center 6.8 km / 4.2 mi
Pattison Complex 7.5 km / 4.6 mi
Henning Cultural Center 8 km / 5 mi
Sulphur Parks & Recreation 8.2 km / 5.1 mi
Frasch Park Golf Course 8.6 km / 5.3 mi
Interstate 210 Park 8.7 km / 5.4 mi
Horseshoe Lake Charles Casino 8.8 km / 5.5 mi
Lake Charles 9.2 km / 5.7 mi
Westlake Recreation Center 9.3 km / 5.8 mi
Lafleur Beach 9.5 km / 5.9 mi
Prien Lake Park 9.7 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
Show 12 more facilities & services
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • Newspapers
  • Toaster: 1
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Fax
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 28 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Radio
    • Smoke detector
    • Ironing set
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    Show all 25 amenities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Alarm clock
    • Toiletries
    • Towels and bed linen at surcharge
    • Housekeeping
    • Desk
    • Satellite TV
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Radio
    • Smoke detector
    • Ironing set
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Alarm clock
    • Toiletries
    • Towels and bed linen at surcharge
    • Housekeeping
    • Desk
    • Satellite TV
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    Show all 23 amenities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Towels and bed linen at surcharge
    • Shower: 1
    • Bathtub: 1
    • Bathroom: 1
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Towels and bed linen at surcharge
    • Shower: 1
    • Bathtub: 1
    • Bathroom: 1
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 28 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Towels and bed linen at surcharge
    • Desk
    • Toiletries
    • Alarm clock
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    Show all 23 amenities
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Satellite TV
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    QUADRUPLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Housekeeping
    • Towels and bed linen at surcharge
    • Desk
    • Toiletries
    • Alarm clock
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Satellite TV
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Sulphur - Lake Charles

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Sulphur - Lake Charles

7.6
Very good
728 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
8.0 /10
Neighborhood
8.4 /10
Quality
6.0 /10
Value
7.8 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Bradley
The staff was very helpful at the front desk . The people that clean the rooms came early in the day to provide clean towels take trash etc and asked if there was anything needed
10/10
Exceptional
20 Jul 2026
Janelle
Good
10/10
Exceptional
17 Jul 2026
Ray
Room was cleaned every day
Self
6/10
Pleasant
11 Jul 2026
Melva
I went to this property after the one across the street gave my room away. Although they said there was a room we get to the room and it had not been cleaned from the previous night day. The staff jumped right on it and got it cleaned up. However, the air-conditioning at this hotel is not great. This is my second time here and both times the AC was not working properly.
Partner
2/10
Poor
10 Jul 2026
FERNANDO
when the guest arrives to the hotel, there was no rooms available, it is unbeivable, what a bad service
Self
8/10
Excellent
30 Jun 2026
jennifer
Breakfast was not great. Part of workout area was being for storage
Friends_and_family Family
8/10
Excellent
26 Jun 2026
Laura
There was a very strong smell from a diffuser. It was meant to be good but it was too strong!
Friends
4/10
Poor
19 Jun 2026
Mary Ann And Jeffrey
Very limited breakfast. Cereal, yogurt or waffles. Only 2 tables in breakfast area. Hallway had a terrible odor. No hair dryer in room. Not a very up to date hotel
Friends_and_family Friends
8/10
Excellent
14 Jun 2026
Michelle
Was a wonderful hotel for a small weekend trip. Staff was friendly and helpful. The room was nice, clean, and spacious. The small a/c would make a humming/ringing noise at night while we were sleeping but still got decent sleep. The bed was huge and very comfortable as well. Bathroom was clean. The toilet paper dispenser was falling out of the wall and I wish the bathtub had some sort of grip on the bottom. It was very slippery and I almost faceplanted twice but other than that it was wonderful. Breakfast was very light with cereal, fruits, and waffles.
Partner
10/10
Exceptional
05 Jun 2026
Rafael
Clean room
Self
10/10
Exceptional
05 Jun 2026
Rafael
Clean roonm
Self
8/10
Excellent
04 Jun 2026
Alfonso
Overall good place to stay
Partner
8/10
Excellent
01 Jun 2026
Richie
Great bed, clean room
Friends
8/10
Excellent
25 May 2026
Ana
The beds were comfortable and clean but the room smelled like mold, the breakfast was very minimum no eggs, so we went out for breakfast, we spent one night for the price I guess is ok
Partner
10/10
Exceptional
17 May 2026
Joann
We didn’t eat breakfast
Friends_and_family Family
8/10
Excellent
04 May 2026
Isamar
It's located in good place. I stayed one night in double bedroom and was ok. The olny thing were, the shower curtain was dirty and the phone in rhe room didn't working. There's not an American breakfast,is just like a meal. The good thing was I did my late check out for 1 hr and I haven't to pay extra.
Family_with_children
8/10
Excellent
03 May 2026
Tiffany
Breakfast was very limited. Rooms were clean, beds were comfortable, and a/c was cold! Waffle House within walking distance!
Friends_and_family Friends
4/10
Poor
25 Apr 2026
Coral
The place is very run down. Specifically our room had numerous issues. Drains in both sink and tub had issues. One of the comforters had large stains on it. The same bed had a metallic loud squeak almost every time you sat on it. One bar of soap was provided to share for both the sink and shower - which were in different “rooms”. (The sink was located outside of the bathroom). My husband went to breakfast and the waffle maker did not work, so he was going to get cereal, but there was no milk.
Partner
4/10
Poor
21 Apr 2026
Terri
The room was clean and the staff very helpful and friendly. There was no microwave or coffee maker in our room. There were very minimal options for breakfast. It should not be included in the hotel description as “breakfast included.”
Friends_and_family Family
8/10
Excellent
03 Apr 2026
Melissa
Fresh fruits and hot & cold breakfast items
Friends_and_family Family
2/10
Poor
24 Mar 2026
Iwao
I will never stay in this hotel.
Self
6/10
Pleasant
22 Mar 2026
Anthony
N/A
Family
10/10
Exceptional
22 Mar 2026
Chad
Great
Business Self
10/10
Exceptional
17 Mar 2026
Chad
Great
Business Family
10/10
Exceptional
09 Mar 2026
Jonathan
Nice
8/10
Excellent
25 Feb 2026
Erica
We really enjoyed the room but there was a paper towel holding up the table and there was food left in the refrigerator. The front desk didn't have quarters for the coin washing machine and dryer. We were pretty upset about that because we wanted to wash.
Partner
4/10
Poor
24 Feb 2026
Eli
Wasn't clean
Self
2/10
Poor
19 Feb 2026
Demilo
I booked a room never went for the date and had to rebook for the correct dates and they never refunded me
2/10
Poor
16 Feb 2026
Marisa
The room was not as clean as expected. The bed sheets had stains on them. There was trash I’m guessing from previous guest. The building smelled musty. Do not recommend.
Leisure Partner
10/10
Exceptional
13 Feb 2026
Brittney
My non-smoking room and bathroom is always clean. I’ve stayed before. The staff are really nice and helpful.
Self
10/10
Exceptional
11 Feb 2026
Chris
It had plumbing issues and it had mold.
10/10
Exceptional
06 Feb 2026
Ursula
Friendly staff
10/10
Exceptional
03 Feb 2026
Erika
Muy buenos
10/10
Exceptional
03 Feb 2026
Erika
Excelente
10/10
Exceptional
28 Jan 2026
Brittney
I had no issues at all. Very nice and kind staff. Room was clean and I was able to wash clothes on site if needed.
10/10
Exceptional
28 Jan 2026
Rodolfo
Everything was great
10/10
Exceptional
20 Jan 2026
Rodolfo
Yes
10/10
Exceptional
14 Dec 2025
Thomas
All good and staff was excellent
Business
8/10
Excellent
01 Dec 2025
LESLIE
Roo
10/10
Exceptional
09 Nov 2025
Betty

the room was clean and the staff were all very nice and helpful.
Self
10/10
Exceptional
07 Nov 2025
Gregory
Clean and spacious rooms. Remodeled property. Professional hotel staff. Great lighting on exterior of hotel and parking lot.
Leisure Self
2/10
Poor
31 Oct 2025
Wendi
TV’s did not work. Was moved to another room and the tv went out. Was forced to stay. Was not able to get money back. Sleeping in a dog house would have been better.
Business Self
8/10
Excellent
24 Oct 2025
Carol
Excellent customer service
8/10
Excellent
24 Oct 2025
Melba
Staff went beyond courtesy and was very friendly and understanding. Excellent excellent customer service.
10/10
Exceptional
10 Oct 2025
Erika
Excelente servicio
Business Self
10/10
Exceptional
04 Oct 2025
Carrie
Clean room and staff was friendly
Leisure Self
4/10
Poor
28 Sep 2025
Tisha
I had bugs in my room and my toilet handle in my room didn’t work either
Leisure Self
10/10
Exceptional
24 Sep 2025
Yhaneika
Staff was friendly and room was clean.
Leisure Self
8/10
Excellent
19 Sep 2025
Esteban
Nice hotel Good pool. Breakfast was good just a little bland. But would stay here again
Leisure Partner
6/10
Pleasant
14 Sep 2025
Jon
Bathroom was like in the middle of being refurbished. Towel units ripped from wall sitting on the floor. General condition of bathroom and paint throughout.
Leisure Partner
8/10
Excellent
14 Sep 2025
KIMBERLY
Staff was extremely nice
Leisure
8/10
Excellent
07 Sep 2025
Jon
Reasonably priced and convenient to restaurants and shopping and casinos
Leisure Partner
10/10
Exceptional
16 Aug 2025
Gabriella
Tia and the other staff members are very helpful and always greet me with a smile on their faces. The property manager, Mr. Patel is firm but fair and has a standard for the caliber of guest he allows on the property that ensures everyone has a safe, comfortable, quiet experience at a very clean hotel while staying at the Quality Inn. 10 stars
10/10
Exceptional
11 Aug 2025
Warren
I would say the staff care about their customers. I stay there for 4 days and it was very quiet with no problems, also a plus about the place they have breakfast in the morning and also a weight room. I like my stay. I would recommend this hotel.
Leisure Self
10/10
Exceptional
23 Jul 2025
Stephanie Renee
Easy access. Comfy beds!
Leisure Family
2/10
Poor
11 Jul 2025
Suman
Very Dirty and not well kept
8/10
Excellent
12 Jun 2025
Oneil
Comfortable.
Business Self
4/10
Poor
09 Jun 2025
Yadira
We checked in and we were given our room and our key then we proceeded to go to the room. I open the door and there was luggage and clothes so i immediately close the door and head back to notify the front desk, the girl who was there was bothered instead of apologizing. We were given another room and the top security lock to the door was broken. Not safe
Leisure Partner
8/10
Excellent
29 May 2025
Charles
Every thing was clean, breakfast was good
Friends_and_family Family
2/10
Poor
29 May 2025
michael
Property in good location. Staff unfriendly.. room had roaches.
10/10
Exceptional
19 Jan 2025
Emma
Very nice front desk. Felt welcomed from thenmoment i walked in the door. Room was spacious and very neat and clean. Love the tile floors
Leisure Self
6/10
Pleasant
15 Jan 2025
rey
Room not ready when I checked in.
Business
6/10
Pleasant
17 Dec 2024
Jerald
not a good choice of breakfast
Business Family
8/10
Excellent
29 Nov 2024
daniel
clean sheets, lots or pillows, and a nice bed. had a very nice night
Leisure Self
6/10
Pleasant
11 May 2024
Michael R
No hot water. Under renovation with no warning before we booked. No breakfast available after it was advertised as so.
Business
2/10
Poor
27 Apr 2024
Marilyn
Looks dangerous and dirty
Business
2/10
Poor
27 Apr 2024
Shelby
When you walk into the front desk you're being attacked by fruit flies property was just disgusting and then they try charging my car to $180 by far not worth it don't ever stay here
Leisure Friends
8/10
Excellent
03 Apr 2024
Judy
Bed was clean and hot water in shower was great! We had been on road 8 hours. Nothing fancy and served the purpose is definitely under construction.
Friends_and_family Family
2/10
Poor
02 Apr 2024
tanika

They are not polite

When i pull up it was a young lady that was 23 outside on phone instead of getting up she sat and finished the phone call i did not know it was the manager so she came in had trouble and the printer didnt work. That was first sign then i got my room 209 it wasnt clean the tub and tv didnt work after i brought up my bags went down stairs they change my room to 224 at the other end of the hall way . I went in that room it had no lamp shades no table and desser light no bulb but at this point i was like im not going to be in this room im be at Casinos. The refrigerator didnt work and no table also and Saturday morning i was woke up to men trying to enter my room to put a head board up cause they didnt tell me they was renovating the hotel and their is so breakfast or ice and Wi-Fi kept glitchimg knocking u off if i would have known i would not stay but they said once checked in you cant get a tefund.. Or i would have left they started construction at 7am so i didnt get no rest at all til they left . The room smell lije mildew i ask for airfesher they said bring it right back cause its strong . Its only 1 man thats housekeeping and he needs help. I tried to call to ask questions nobody answer i west i would have book with best Western cause they was so nice and polite when i got the hotel wrong. It wont let me add my pictures 😒
Friends_and_family Family
2/10
Poor
08 Mar 2024
Jesse
I didn't stay not even 30 min. As i was walking to the room.. the hall ways were dirty you could see dirt piling up on the edges of the floor and it looked as if they were spraying some kind of white powder all along the edges of the floor. Once i got to the room it was the same on the floor and everything in the room seemed worn out ,broken, rust & and the A/C didn't even work plus they had left a small portable heater in the room.. trash as place. I dont recommend it
Business Self
2/10
Poor
24 Feb 2024
Astrid
Not breakfast and it’s under construction
2/10
Poor
16 Feb 2024
Joni
one entrance, blocked front entrance, construction everywhere, everything was dirty, wasnt happy
Business
6/10
Pleasant
30 Jan 2024
Kevin
My room was okay the place was not very clean possibly doing work on the place the continental breakfast consisted of Bad Coffee no coffee stirrers and no food
Business Self
2/10
Poor
20 Jan 2024
Kris
The room didn’t have heat. The hotel was under construction. DON’T STAY HERE!!!!
Self
10/10
Exceptional
15 Jan 2024
Syrece
The front desk guy was very friendly. He made the say more fun just by being kind.
Leisure Partner
6/10
Pleasant
13 Dec 2023
Gerardo
Roaches in room.
Business Self
10/10
Exceptional
25 Nov 2023
Javier
It smelled like humidity and tv did not work. The staff was nice and helpfull.
Leisure Family
10/10
Exceptional
24 Sep 2023
Verified traveler
Check in clerk was professional and helpful. The toilet didn’t flush in the room and she immediately switched my room, and then only 1 key worked and again she immediately fixed it. Very nice young lady.
Partner
2/10
Poor
24 Sep 2023
Bach

Unsafe and dirty

I feel unsafe. Smoke alarm and door safely latch were missing from the room. Hotel were dirty. Pictures attached said it all.
Partner
10/10
Exceptional
15 Sep 2023
janis
great value and very clean,with a good staff
Leisure Self
2/10
Poor
13 Sep 2023
Letrice
This property looked rundown from the outside but I was always taught not to judge a book by its cover. So I checked in. I always get extra towels and extra blankets it’s the first thing I do after checking in. I noticed the towels were old, they looked washed but they were still dirty looking if that make sense. Basically they were not white anymore. I got inside the room and noticed the cover on the electrical outlets were gone. The smoke detectors pulled from the wall the carpet was dirty the bathroom was also dirty. I always clean the bathroom first at every hotel I’ve ever stayed in it’s a normal thing for me. But I’ve never saw it that dirty. It was already late and I had to get up early the next morning so I had to sleep in there. I checked out the very Next day and was told I would get a refund for the nights I didn’t stay. I checked into another hotel and of course I didn’t get my money back and Expedia wasn’t much help at all either. This hotel had ppl outside all day and all night as well. I would rate 0 STARS but I had to put something. Never stay here unless you like sleeping in places like this. I didn’t sleep at all I was so tired at work that morning it was a darn shame. Hate it!
Business Self
4/10
Poor
30 Aug 2023
Peggy
Was affordable and convenient and the bed was very comfy. The desk clerk was friendly and professional. Rooms in poor condition. Was next to impossible to get the door open. Hair in the shower. Needs an update.
6/10
Pleasant
06 Aug 2023
Ami
The back door doesnt lock. There was no juice in the dispenser. Had to complain about cuz no breakfast.
Leisure
10/10
Exceptional
24 Jul 2023
Demetrice
It was what it was for the low price. Was not in the best condition but clean. Spittle have been nice to know i was being put in a handicap room worth an option to take the room but overall it was an ok stay.
Friends_and_family Friends
2/10
Poor
19 Jul 2023
Keagan
This property smelled horrible the windows were boarded up with duct tape and cardboard and the rooms was sweltering I was sweating just standing there.
Business Partner
8/10
Excellent
12 Jul 2023
Blas
Great staff, they were friendly and helpful.
The stay was good. Location is perfect for keep traveling fast in the morning.
Leisure Family_with_children
2/10
Poor
10 Jul 2023
Miranda
They're cutting in a breakfast was nothing but a honeybun my toll it was dirty they were very unfriendly there's a leak underneath my sink the receptacle on the side of the bed there's no cover to it do I need to go on!!!!
Leisure Friends
6/10
Pleasant
09 Jul 2023
Jess
The room was very dark upon entering the room, plus it had poor lighting, bathroom tube needs to be reseal no shelving in bathroom to place you items like shampoo,soap or other items you will need.
Leisure Family
10/10
Exceptional
11 Jun 2023
Paola L.
Very clean and safe place to stay super affordable
Leisure Partner
4/10
Poor
30 May 2023
Clarita
Away from casino. Top floor can hear footsteps. Sink from bathroom separated! Bed too high unable to climb up!!! Remote of tv not working. Lastly the last night we’re unable to use our card key!!!
2/10
Poor
29 May 2023
Anna M.

Awfulness

This place is horrible. I never!!!! I would love a refund. No type of breakfast.
Friends_and_family Family
4/10
Poor
30 Apr 2023
Kayla
The DirectTV box wasn’t hooked up. Once we did, the box was screwed to the wall facing the floor so impossible to change channel with a remote. The lock at the top of the door was broken. Key reader to back door of hotel was broken so anyone could come in the hotel. Bathroom could have been cleaner.
Leisure Family
6/10
Pleasant
29 Apr 2023
Curtis
Said breakfast and only juice and coffee and some green bananas
Friends_and_family Family
2/10
Poor
26 Mar 2023
Adam
I understand closing off rooms if they are damaged by a hurricane or something like that, but allowing people to stay in a room where the repairs are not complete is not at all understandable. Between the window frame and the wall is an easily visable seam, at its peak somewhere between a quarter and half inch running most of the length of the frame. By seam, i mean that i could place my room key beneath the window frame and slide it underneath, and it would fall to the sidewalk below. In essense, a facility should never be offering its guests a room where bugs could enter easily, rain could come into the room, or the air conditioning unit could hardly keep up with the outside air.
Leisure Family_with_children
6/10
Pleasant
17 Mar 2023
Stanley
The free breakfast as advertised doesn't exist.
8/10
Excellent
16 Mar 2023
Rock
Nice hotel, considering the price.
Quote funky in places. Hall really smelled like ethnic cooking. And bunch of gear stacked up in the hall.
Wow - who got drywall mud smeared over the outside of my room door.
Inside - nice. Newly renovated. But wish it had an extra table or some flat surface to put, say, my coat. There’s no closet or place to hang clothes.
Great value.
Just needs attention to detail.
And a faster check in experience.
But I’d go back again. Good location.
Business
2/10
Poor
14 Mar 2023
Charles
Where do I start I only booked because they advertise that they had breakfast which they did not have they only had honey buns and a coffee if that and they also charged me twice and refused to give me a refund they also did not want to give me my card back in my hand but slid it on the counter I will not be going back or to any other location for them
Business Self
10/10
Exceptional
07 Mar 2023
Ana
Bed was
So comfortable and the room was clean, will stay again!
Leisure Partner
2/10
Poor
06 Mar 2023
Kenneth
Reservation made a week in advance was not kept by the hotel. The room we booked was not available so they could only give us a smaller one. Hotel room was nasty. Long dark hairs on the pillows and sheets and all over the shower and bathroom. Crumbs, dirt, and filth all over the bed frames. Bathroom has holes in the walls and the bath constantly dripped and sputtered. Smell of weed filled the room off and on through the night. Had people trying to open our front door and room-joining multiple times throughout the night. Staff were pleasant.
Business_and_leisure Partner
4/10
Poor
01 Mar 2023
Lisa
No breakfast, only granola bars, bananas and beverages.... Not worth the extra money I sent for the sole reason. Very disappointed.
Leisure Family

Location & surroundings

Quality Inn Sulphur - Lake Charles
101 Mallard St, Sulphur, United States

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Quality Inn Sulphur - Lake Charles

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