Mark
Oh man, this is a tough review. We have 5 people in my party including grandma who is on a wheelchair. This place is close to the top of a hill, built on a slope. I got a room for 5 people. It ended up having 1 twin futon, which they expected to fit 2 people (no). A full sized bed (OK for two people) and a single bed. The room was split into 2 levels with a narrow spiral staircase to the lower level. The floor downstairs was sopping wet, we found out the ceiling was leaking. The host, to her credit, ended up giving us 2 alternative rooms, each with a queen bed and a large couch to sleep on and that ended up accommodating us much better for sleep. The rooms also had AC units which were a godsend during the summer heat. The rooms smelled badly of smoking, but were otherwise nice. At this point I was going to give this place 5 stars based on the great customer service. I had also purchased van transfer to the airport the next morning at 10am, paid in cash.
This is where it falls apart. We had a flight at 2pm. I had incorporated 1 hour for travel time (it's around 30-40 min away) plus the 3 hours for international travel. It was an HOUR late. I can't express how stressful this hour wait was, not knowing if we would make our flight (we barely did)! And we had to go down 2 sloped streets (with wheelchair) to get to him! It was ridiculous. Never again. I'm giving 3 stars because the hosts were amazing and did their best. Otherwise it would have been 1 star.
This is where it falls apart. We had a flight at 2pm. I had incorporated 1 hour for travel time (it's around 30-40 min away) plus the 3 hours for international travel. It was an HOUR late. I can't express how stressful this hour wait was, not knowing if we would make our flight (we barely did)! And we had to go down 2 sloped streets (with wheelchair) to get to him! It was ridiculous. Never again. I'm giving 3 stars because the hosts were amazing and did their best. Otherwise it would have been 1 star.
