Hamilton Brisbane Airport Hotel

6/10

Pleasant

19 Jul 2026

Donna

We found out on arrival at 9am that a non contact check-in meant nobody at reception. So a general idea of arriving earlier than check in time to drop off luggage and go exploring was not permitted by this place. We were offered by the maintenance man in exchange for extra money an earlier check in to our room. The deluxe family room was very spacious, clean and comfortable albeit a bit old. The restaurant was only open M-F and we left at 4am for an early flight so cannot say if breakfast was served on the weekend. Parking seemed ample. No staff to comment on which was the weirdest to every one that was trying to check in there. Just a code given to access the room. Thankfully there was a couple of shops within a 10-15 min walk to save the stay. Unfortunately missed the chance to be tourists in Brisbane when travelling with small children who were exhausted after the long wait almost 2hrs to drop off our bags and get some food. Location was convenient for the airport however found it quite noisy with traffic, other patrons and a loud drilling sound that went on until early evening.

2/10

Poor

19 Jul 2026

Susan

This is now a \"new fashion\" (=staff out of jobs!) self check-in, rundown hotel with everything from flights of stairs & no lift, awful instant coffee, no open restaurant, no staff, two lights not working in our room (including one bedside), poor bed etc. etc...

Partner

4/10

Poor

10 Jul 2026

Thomas

Close to airport.
Very small double bed. Not comfortable at all Toilet door needs replacing.
Do not like the “no reception” although they were helpful when I phoned them

Partner

4/10

Poor

09 Jul 2026

Darryn

Well, I paid an extra $45 to get in at 11.00am after about 10 phone calls talking to an automated answering service I finally got the code for the front door and my room. Will be giving this one a miss in future.

Self

10/10

Exceptional

05 Jul 2026

carlos

Good location, clean room

Self

4/10

Poor

27 Jun 2026

Melissa

I’m sorry to say but our stay wasn’t great. Firstly, the shower screen leaked everywhere in the bathroom - not from splashing out the shower, it leaked literally from underneath the glass making it extremely slippery and wet in the bathroom. Next, the curtains in the room let every ounce of light in - when lights in the carpark are on all night, that was extremely less than ideal. Between the lights and the mattresses, we had one of the worst sleeps of our lives. For $207 a night - terrible!!!!! The only thing this place has going for it is its location to the airport. That’s it!

Family_with_children

6/10

Pleasant

24 Jun 2026

Craig

Check in is a bit of a pain

Partner

8/10

Excellent

15 Jun 2026

auguste

Forgot there is no-one at reception. One has to fill in form, send ID all of which is okay but would be nice if one could get a text and/or email a few days before check-in reminding one to complete the online check-in

Self

6/10

Pleasant

15 Jun 2026

Miles

The establishment was okay overall and reasonable for the price. The room was clean and the location made it easy to find places nearby for dinner. Unfortunately, that’s where the positives ended. Parking was a real issue — although it’s meant to be one vehicle per room, several spots were taken up by trailers, and one vehicle with a trailer managed to occupy six spaces. The car park was completely full by 6pm. The hallways were noisy throughout the night, and the bed was extremely firm, almost like sleeping on the floor. Not one of the better stays I’ve had.

Self

8/10

Excellent

14 Jun 2026

Graham

No shower rails

Partner

4/10

Poor

13 Jun 2026

YI

No front desk, complicated app-based check-in, and no housekeeping at all during your stay.

The room was dated, the faucet was broken, and even the towels weren’t replaced after two nights.

If you expect basic service, cleanliness, and convenience, avoid this property.

Business

4/10

Poor

13 Jun 2026

Trajche

There is no front desk at all. No service . It’s terrible especially they have a sign on the door telling you that front door is not working and you need to try to find another door by yourself.


Ridiculous customer service, they tell you that you have to do the checkin after we booked .

To even access your room, you have to download an app ?!
and go through a complicated check-in process, which is very inconvenient.

There was no room service during my stay. I stayed for two nights and even the towels were never replaced.

The room itself is quite old, and the faucet was broken.

If you value convenience, cleanliness, and service, I would strongly not recommend staying here.

Business

8/10

Excellent

13 Jun 2026

Kirk

The guest welcoming us and help us during our check in

Family_with_children

8/10

Excellent

06 Jun 2026

John

.

Self

10/10

Exceptional

06 Jun 2026

Montanah

Was comfy and easy to check in

Family_with_children

10/10

Exceptional

03 Jun 2026

Paul

Nice clean rooms.

4/10

Poor

31 May 2026

Michael

Room needs upgrade maintenance, ie, rust on metal fittings and hinges in bathroom plus musky smell in room

Partner

10/10

Exceptional

31 May 2026

Rae

Parking was great
Location was great
Room was lovely and big

Family_with_children

8/10

Excellent

25 May 2026

Jeanette

Great motel, just the entry was difficult for us due to entry codes not working.
Good value, location & booking process.

Partner

10/10

Exceptional

23 May 2026

Mirko

Great location & amenities

Self

2/10

Poor

19 May 2026

Keith

waited 45 mins for meal, one person cooking, delvering to rooms, making drinks, i e. eating understaffed

Partner

8/10

Excellent

09 May 2026

caroline

All good to

6/10

Pleasant

05 May 2026

Ross

Didn't use this

Partner

8/10

Excellent

03 May 2026

Jenny

The room is large and very clean. Large smart TV. Toilet and shower area is very small. Easy to park, close to restaurants and cafes.

Partner

10/10

Exceptional

02 May 2026

Clarence

Convenient and clean!

Self

10/10

Exceptional

27 Apr 2026

REPEKA

We had an overnight stay and was perfect location near shops and the riverside.

Partner

4/10

Poor

24 Apr 2026

Bevan

Very old room doesn't look like in the pictures. Not very hygienic.

10/10

Exceptional

23 Apr 2026

Damien

Clean room

Self

8/10

Excellent

19 Apr 2026

Belinda

I was impressed with how clean the room and bathroom was. Room neat and comfortable. Walking distance to the river and restaurants. Easy check in (received a code for our door and got in easily). Easy to park. Suited our overnight well.

Improvements: We had no hand towel or flannel. Remote didn’t work so we couldn’t watch TV - it needed new batteries.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Garry

Easy check in
Basic accommodation but had all necessary amenities

Self

6/10

Pleasant

12 Apr 2026

Kylie

Clean room. Good easy parking

Self

4/10

Poor

09 Apr 2026

Paula

The room needed some attention. Hotel not in a good state. The restorant good experiance

8/10

Excellent

08 Apr 2026

Samol

good and clean affordable accommodation for travelling passengers

Self

6/10

Pleasant

08 Apr 2026

Jillian

If you dont want to climb 3 flights of stairs with your luggage.... stay elsewhere. NO LIFTS. On arrival at 2pm we requested to be put on lower level due to our health and age but was declined even though most guests hadnt arrived by then.

Partner

8/10

Excellent

07 Apr 2026

Joe

Contactless checkin , good parking , great location to Portside eateries and airport

Friends

2/10

Poor

07 Apr 2026

Aaron

Terrible. Would never stay here again

Self

10/10

Exceptional

06 Apr 2026

Brandon

Close handy location from airport & cruise terminal. Reasonable clean. Wasn't keen with the toilet & shower behind the same door. No lift. But would there as an overnight

Self

6/10

Pleasant

05 Apr 2026

Amy-jayde

It was close to the airport for the commute early morning. The property is very old but they have managed to make it as great as they can would stay again

Friends

8/10

Excellent

04 Apr 2026

Edgar Gerard

Clean room. Nice staff. Ample parking good location not too far from airport.

Self

8/10

Excellent

01 Apr 2026

Warwick

Neat & tidy

Family

8/10

Excellent

01 Apr 2026

Damien

Clean room and food is good

Self

8/10

Excellent

26 Mar 2026

Dave

The room was good value for money, handy to the airport and the freeway.
The chef in the restaurant does an amazing job and the food was excellent

Partner

6/10

Pleasant

26 Mar 2026

Brian and Meryll

Unfortunately no lift to upper floors people

Partner

8/10

Excellent

22 Mar 2026

Anthony

Convenient

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Stephen

Yes

4/10

Poor

19 Mar 2026

Eugen

No daily service. Not even a facecloth available.
No human contact at all.
Restaurant poor

Self

2/10

Poor

18 Mar 2026

jodie

This lace was a disgrace. Drunks and druggo patrons loitering in the carpark and out front of the entrance. Making threatening comments to us as we walked past.
No elevators so had to lug heavy suitcases up stairs. The stairwells stink and run down. The rooms are cramped and in poor condition. The back of the bathroom door at the bottom was all broken away and just painted over. Bathroom so small not even enough space to dry and dress.

We felt so safe on arrival that 15 mins after arriving we made the decision not to stay and left in search of somewhere else to stay.
When we contacted the establishment along with the assistance of Wotif the management refused to give us a refund even knowing what had happened. It was only that I forced the issue and threatened to go to consumer affairs that they offered a refund for one night when we had booked for two.
I would not recommend this place to anyone.

Partner

8/10

Excellent

17 Mar 2026

Andrei

Nice and close to the airport convenient 24 hr check in

Self

4/10

Poor

15 Mar 2026

Sharon

Room was clean and basic. No reception on site, which is advised online, but a pain when it comes to checking in.
We were not sent the codes to get in so had to call for help.
We were reasonably unscathed but feel bad for the 2 separate international guests who we helped later on. One had already been sitting outside for well over an hour, not able to get in.
We leant them our phones and it took an hour and multiple phone calls for them to get their codes to get inside. Check in is terrible

Partner

4/10

Poor

09 Mar 2026

Andrew

Room was very basic,no face clothes,just cups no saucers,no glasses to have a drink.Small bar fridge was on the floor,very difficult for an elderly person to reach and on the opposite end of the scale,the hand basin was so high that it nearly touched my chin.

Self

4/10

Poor

07 Mar 2026

Jenna

No there was no signage or information regarding the laundry infact i didnt even know there was one to use.
The air con was good

Self

10/10

Exceptional

06 Mar 2026

Laurence

Did not use laundry. Staff friendly. Air conditioning fine. Our telephone request for early check in was very efficiently taken care of by the manager. Lovely dinner, with friendly service in the restaurant.

Partner

10/10

Exceptional

04 Mar 2026

Paula

Clean but not sound proof heard all planes

8/10

Excellent

23 Feb 2026

Darryl

Older building and the rooms were a bit tired, but they were clean and excellent value for the money

Partner

4/10

Poor

23 Feb 2026

jason

Very dated and not overly clean

8/10

Excellent

19 Feb 2026

Philip

Room was clean, house keeping staff friendly.
Bed not the most comfortable.

Partner

6/10

Pleasant

19 Feb 2026

Heather

The ensuite needs remodelling, very age hotel. They need to put internal lift in, due to not having a lifr, I could not have my delux suite. I had to take a outdated ground floor room. Do I get a refund??? after unable to go up6 flights of internal stairs

Self

8/10

Excellent

17 Feb 2026

Cheryl

Clean and tidy. Good communication re booking.

2/10

Poor

14 Feb 2026

Gill

The room was very old. Shower over the bath. No water even in the fridge once I found the fridge. Rooms all need updating for the amount of money charged.
Furthermore you should advise your guest that there are no lifts in the place or not that I could find. Long way to lugg a bag up 3 flights of stairs.
Really disappointed and would never stay there again.

Leisure Self

2/10

Poor

14 Feb 2026

Beth

Terrible room,terrible furniture ,no face washers,no handtowels,pool looked dirty no reception at checking in, charges if u landed early and wanted to get it,did not see 1 person to do with management, very disappointing would never stay there Beth

8/10

Excellent

14 Feb 2026

KAITLYN

Everything was fabulous clean room great staff and service but our mattress was not very good maybe mattress toppers would help for more comfortable mattress apart from that I recommend anyone and everyone to stay

Leisure Family

6/10

Pleasant

08 Feb 2026

Andrew

Clean but needs to be updated

Leisure Self

6/10

Pleasant

08 Feb 2026

KALUKUMARA

Convenient location to the airport, small clean rooms, in-house restaurant, limited menu. Vending machine for Convenient, ample off street parking

Leisure Partner

8/10

Excellent

03 Feb 2026

Terry

The only major complaint is that there is no reception desk; you have to check in online, then they are supposed to send you the room number and access code. I checked in early morning which required giving them my mobile numbr and e-mail. I received an automated verification that I was checked in and then nothing happened. We thought maybe it wouldn't come until 2 pm, the occupancy time. We were at the hotel at 2 and couldn't get in. We had to call an Australian phone number and then they sent the code after a few minutes. They seemed astounded that I didn't have an Australian phone number even though I booked from the U.S. and it's at an international airport; they wanted to text the info to an Australian phone number, but I told them to email it to me. I had to verbally confirm email address. The room was barebones in terms of style, but it was clean, spacious, air conditioned, and close to the airport. It also had a fridge and an electric tea kettle with instant coffee and tea. There was even a small carton of cream in the fridge.

Partner

4/10

Poor

31 Jan 2026

Chantel

Hotel itself was fine for an overnight stay, beyond our air con not working, everything was clean and what you would expect for the price. Overnight check in though was a nightmare. Hard for international travellers who don’t have an Australian phone number. My partner and I spent an hour waiting outside the hotel trying to get the correct room number key. After 30 minutes of talking to a hotel staff member we were told that we could expect an email with the room key in 2-5 minutes, but we never got it. Had to go through the whole process again with a different staff member and luckily we were able to get in with the correct key number. Frustrating thing to deal with in the middle of the night and after a long day of travels.

Leisure Partner

6/10

Pleasant

31 Jan 2026

steven

No reception
Chaos finding room

10/10

Exceptional

31 Jan 2026

Mirko

Very convenient to work , great amenities

Business Self

8/10

Excellent

30 Jan 2026

Brendan

Clean room, easy parking

Business Self

6/10

Pleasant

29 Jan 2026

Nathan

The room was in good condition but the door was loose.

8/10

Excellent

27 Jan 2026

Barbara

Room was clean, bed was comfortable.

Leisure Self

2/10

Poor

24 Jan 2026

Brighid

No staff onsite, shower leaked and flooded carpet, no extra towels available. Unsafe, unclean, property has no maintenance and building code violations. Will be requesting a refund and reporting the property.

10/10

Exceptional

19 Jan 2026

Michael

Easy

Business Family

10/10

Exceptional

17 Jan 2026

Scott

The room was really clean and had all the amenities you could ask for, except for a couple of wine glasses, but that was no big deal. Conveniently close to an awesome street of places to eat and a great pub. The out-of-hours contactless check-in process was super easy and the internet actually worked so was able to settle in for some stable Netflix-ing. All-in-all a well-priced, easy and convenient overnighter.

Leisure Self

10/10

Exceptional

15 Jan 2026

Elizabeth

Clean room, abut run down in bathroom, requires more amenities such as plates, curlery & extra sheets as they only clean every 5 days. No reception or keys

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Kim

Ok little place to stay as a stopover. Value for money and friendly staff

Partner

8/10

Excellent

13 Jan 2026

Robyn

Convenient older style accom at fair price

Leisure

4/10

Poor

06 Jan 2026

Monika

A particular staff was very rude, no proper services was provided. Bathroom n handbasin was over flowing with water.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Albert

Staffed not helpful

Business

8/10

Excellent

01 Jan 2026

Elizabeth

The room was very clean and helpfull staff.

Leisure Partner

6/10

Pleasant

30 Dec 2025

Zara

The room was in good condition but the shower wasnt fabulous

8/10

Excellent

27 Dec 2025

Linda

This is a standard old motel that has been refurbished enough to extend its life but not enough to overcome all of the signs of age like a rusty bathroom door frame and tired old doors on the wardrobe. Still the bed is comfortable with sparkling clean sheets, the room is large and well furnished and the location is convenient. Just watch out for the 2cm high step between the bed and the bathroom that nearly tripped me a half dozen times before I finally had it registered.

Leisure Self

6/10

Pleasant

24 Dec 2025

Alina

The location is somewhat far from the airport (around a 15-minute Uber ride). The shower had some overflow issues, and there is no housekeeping service until after 7 days, so towels remain damp. There was also some noise from children late at night.

Partner

2/10

Poor

23 Dec 2025

Ruikai

Very disappointing stay. The cleanliness was extremely poor. The pillows and blankets had visible stains, and the electric kettle was dirty and clearly not cleaned properly. Hygiene standards were unacceptable. In addition, the hotel was completely unattended, which made check-in and the overall stay inconvenient and unpleasant. The soundproofing was also very poor — we could clearly hear conversations from the neighboring room. I would not recommend this hotel.

10/10

Exceptional

19 Dec 2025

Jennifer

Easy access . Beds comfortable and great location to great dining and the Hercules st park

4/10

Poor

10 Dec 2025

Stewart

Broken floor tiles in bathroom, terribly sagging bed and balcony doors with so much gap that it made the road noise intolerable.

Business Self

6/10

Pleasant

07 Dec 2025

David

Hotel was perfect we had problems with receiving the access codes and had to telephone the helpline which when you have just arrived after a long flight is not perfect

Partner

8/10

Excellent

05 Dec 2025

Carmen

Only needed a one night stay before an early flight. Building was older style but room nicely renovated. Bed comfortable. Overall good value.

Leisure Self

6/10

Pleasant

05 Dec 2025

Adriana

The room was a little bit dirty no staff available

Leisure Family_with_children

8/10

Excellent

03 Dec 2025

Natalie

This hotel whilst rather basic, was perfect for my needs, which was effectively, just a good sleep before my early morning flight. I was surprised to see it had a nice pool. The door to my hotel room on the ground floor didn’t open or close very easily. Maybe the door had swelled in the humidity but I managed

Self

8/10

Excellent

03 Dec 2025

Leonie

Room clean and tidy, good location

Leisure Partner

2/10

Poor

01 Dec 2025

Keely

No staff, definitely neglected

2/10

Poor

24 Nov 2025

Roger

The ground person was extreamly helpful, so to was the cleaner who gave us batteries for the tv remote. But the batteries were not the problem thr tv remote still would not work so no tv. The room smelled bed extreamly uncomfortable, pillows smelled and there eas a large cockroach on the pillow when I came back from the loo. zThis hotel is the worst we have ever stayed in, and I vertsinly will not return

Partner

8/10

Excellent

22 Nov 2025

Phil

Great stay covenient

2/10

Poor

21 Nov 2025

Mehrdad

There was cockroaches and lizards in the room

Business Self

6/10

Pleasant

15 Nov 2025

Rachel

Room smelt badly like bleach and it made it hard to breathe. The entrance codes didn’t work always

Leisure Partner

8/10

Excellent

10 Nov 2025

Margaret

Good, clean room, with adequate en suite, kettle with tea and coffee and small fridge with small carton of milk.

Leisure Self

8/10

Excellent

08 Nov 2025

Peter

We stayed one night prior to flying out the following morning.

I am not a fan of remote online check in, which relies on receiving codes and instructions via SMS etc. There is too much that can go wrong. Having said this our experience was fairly smooth.

There is no lift at the motel and our room was two floors up. I am ok lifting large heavy bags, but this could clearly be a major problem for some people.

Partner

10/10

Exceptional

29 Oct 2025

Tammy

Everyone was absolutely amazing and helpful

Leisure Family

6/10

Pleasant

29 Oct 2025

Jenny

Clean and quiet room.
Bed very hard.
Restaurant was good basic meal well priced.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Kath

Always clean and tidy