Name: Zenseana Resort and Spa
Address: 147 Prabaramee Road, Patong Beach Kathu, Phuket, 83150, TH

10/10

Exceptional

11 Jul 2026

Robert

This hotel is very new and modern and very well taken care of. After a rocky check-in regarding their mandatory ฿2000 deposit that they keep for 45 days if you use a credit card. Definitely use cash cause you get it right back unfortunately I didn’t have cash. My room was very nice and the shower is the best shower I’ve had in years. The staff were very, very nice and very helpful. Breakfast was OK and there was many various foods to eat.

Self

10/10

Exceptional

26 Jun 2026

Nishaad

The accommodation was spotless, comfortable, and exactly as advertised. The staff was exceptionally helpful and responsive, making the entire stay smooth and enjoyable. I would gladly stay again and highly recommend this place.

Self

4/10

Poor

08 Jun 2026

Charles

Highly Uncomfortable Stay — Loud, Moldy, and Unrestful
The Good:
The hotel actively promotes and features local pride celebrations, which might appeal to travelers looking for that specific atmosphere.
The Bad:
Constant Noise & Sleep Disruption: Getting a good night's sleep here was impossible. The hotel sits right on a busy main road with heavy, constant traffic noise. On top of that, there is a temple nearby that starts loud prayers every morning between 4:00 AM and 5:00 AM.
Moldy Rooms: The room quality was very poor. Every single time we walked inside, we were greeted by a strong, overwhelming smell of mold.
Unreliable Wi-Fi: The internet connection was highly frustrating. The Wi-Fi constantly dropped in and out, making it incredibly difficult to stay connected.
Verdict:
Between the mold, the dropping Wi-Fi, the traffic, and the 4:00 AM temple wake-up calls, this was a highly frustrating experience. I left feeling completely exhausted and would not recommend staying here if you value comfort, quiet, or a clean room environment.

Partner

10/10

Exceptional

30 Apr 2026

Michael

Lovely hotel not to far out from pantong strip 5 minute to the beach pleanty of bar with in reach hotel staff are great as well plus nut really really lovely man made my hols

Self

10/10

Exceptional

27 Apr 2026

Oleg

Breakfast was great! Front desk is superhelpful!

10/10

Exceptional

24 Apr 2026

Aaron

budget

Friends

8/10

Excellent

21 Apr 2026

Oleg

The only problem was that there was no A/C in the lobby and it was hot. Other than that it was nice hotel and I wouldn’t mind to go back.

10/10

Exceptional

13 Apr 2026

Darryl James

Great hotel close to everything.
Staff were incredible and room was very comfortable.
Would definitely stay again.

Partner

10/10

Exceptional

04 Apr 2026

Grant

Zenseana you didn’t disappoint us once again! Can’t wait until our paths cross again!!
Stay well our friends!

10/10

Exceptional

24 Mar 2026

Catherine

The staff went over and above to make sure your stay was as welcoming as possible

Partner

8/10

Excellent

18 Mar 2026

Taya

Great place to stay!

6/10

Pleasant

07 Mar 2026

Ryan

Staff are lovely and very helpful. Pool area and \"rooftop bar\" leave a lot to be desired. Good breakfast with lots of choices

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Jon

The staff was amazing especially Zen. She was there to answer questions and bring a special personality to the resort.

Self

10/10

Exceptional

12 Feb 2026

Daniel

Was amazing

8/10

Excellent

08 Feb 2026

walaa

It’s very clean and nicely updated. Located near everything and walking distance to Bangla road

10/10

Exceptional

04 Feb 2026

sean

Staff very friendly and rooms tidy

Leisure Friends

10/10

Exceptional

01 Feb 2026

Bettina

Kind staff, nice room and delicious breakfast

Partner

10/10

Exceptional

25 Jan 2026

Gordon

This is a clean and very nice hotel. The breakfast buffet is excellent.... the staff are friendly and helpful. Excellent value for the money. A lot of energy is spent ensuring your stay is very pleasant. Clean is always appreciated.

Only one negative..... the constant group of smokers sitting at the front door. This needs to be eliminated for this hotel to welcome non-smokers. Most of the world has moved on from this stinky, filthy habit.

I will re-book when smokers' rights to pollute the air i breathe no longer supersedes my rights to breathe clean air. Especially right at the main entrance to your otherwise beautiful hotel.

Leisure Self

10/10

Exceptional

02 Jan 2026

Labeed

Nice property but no beach front or ocean view at all

Leisure Family

4/10

Poor

01 Jan 2026

Colburn

Room really could have been cleaner. Staff also was not helpful. I think I was expecting more given the price but maybe the price was just inflated because it was a holiday.

Leisure Family

6/10

Pleasant

30 Dec 2025

deepal

Front desk staff need more training- they were not very friendly

Leisure Partner

2/10

Poor

23 Dec 2025

Yochai

Made us ask for towels every day and gave us a lot of problem to bring us some because it’s a green hotel, we were three people, and we were supposed to work it out with two towels a day

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Martin

0
Complaints friendly staff

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Mark

Resort food was amazing and staff were so friendly.. would definitely stay here again.

Leisure Partner

8/10

Excellent

02 Dec 2025

JACK GEORGE

YES

Partner

6/10

Pleasant

28 Nov 2025

carlos

The hotel is comfortable, but when my family and I were there, we had many problems with the internet and the TV never worked, even though they tried to fix the problem. The staff was very friendly and helpful.

Leisure Family

8/10

Excellent

25 Nov 2025

Faye

Clean family room

Friends_and_family Family

2/10

Poor

21 Nov 2025

Enrico

A poor experience. Dirty room and pool area, long check-in times, cocktails with no alcohol and broken WiFi. Staff were confused and appeared under trained at the best of times

Partner

10/10

Exceptional

27 Oct 2025

Shanai

Great airconditioning, comfy bed and pillows!
Staff were welcoming, helpful and so nice.
Room was quiet spacious, pool area and bar was such a great chill out spot.

Located not far from the beach, a 15 minute walk from bangla road such a good location!
Definitely loved this hotel and would rebook.

And the breakfast, best breakfast ever!!!!

/please note the PA /voice that happens around 5am i think that comes from the nearby mosque may wake up light sleepers.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Jeffrey

Bed was amazing

Leisure Self

6/10

Pleasant

12 Oct 2025

Mikkel

Central location, but between the mosque next door, that calls for prayer at 04.45 am and the “youth-party”-vibe that Patong has, it’s no place for a family. The hotel was clean, but needed maintanence and a seroius upgrade soon. They already started construction in the 4th floor (we stayed on 5th), which would have been nice to be aware of before booking. The noise was ongoing from 10-16.00.

We ended up checking out a day prior, just to get away.

A good place for the youth to party, a bad place for a baby family.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Angela

Fast check in/out. Clean and friendly staff. Cherry at the front desk was very nice and helpful. The breakfast was great, lots of options.

Friends_and_family Friends

8/10

Excellent

12 Aug 2025

Verified traveler

Nice place. Convenient location.

Self

10/10

Exceptional

31 Jul 2025

Sara

Everyone was very helpful and the place was gorgeous inside

Leisure Family

8/10

Excellent

29 Jul 2025

Brett

Great location - staff were super friendly. Would definitely stay again

Leisure Self

8/10

Excellent

26 Jul 2025

Luis

The hotel is good, but they need to pay some more attention to the cleanliness in the bathrooms, however is a good option.

10/10

Exceptional

14 Jul 2025

cha

Family Vacation

This was one of the best hotels I have ever stayed in. The staff goes out of their way to help. Centrally located and short walk to the beach

Friends_and_family Family

2/10

Poor

13 Jul 2025

Imane

Good location, hotel is OK but staff is terrible... They were super rude particularly the ones working at the restaurants. Also the cleaning staff leave the room unfinished. I have attached a sample picture of our mugs left at the sink of the bathroom for whatever reason. Iwould not go back just for the staff.
We did the full board option. The food was good but prepare to waste 2 hours to get and eat your food each, as they take forever!

Leisure Family

6/10

Pleasant

25 Jun 2025

John

Staff was excellent but the resort had very bad internet service spa was closed maid did not clean room every day also awaking at 4.30am every due to a temple next door will not stay here again

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Stephen

Good choice for being close to the beach

Very attractive hotel. A bit out on the edge being on the north side of the town... although that means you may not get gouged on food / drinks like in the centre of town. The rooftop bar / pool offers a fantastic sunser view. Plus the pool is a good size and swimable.

Self

10/10

Exceptional

09 Jun 2025

Sainabou

Amazing place

Self

8/10

Excellent

04 Jun 2025

Sureka

We stayed for four nights at Zenseana and had a pleasant experience. The hotel had a nice ambience, and the staff were friendly.

Leisure Partner

10/10

Exceptional

26 May 2025

Jose

The property was great. Well kept the staff was very friendly.

Leisure

10/10

Exceptional

16 May 2025

Ireneusz

Ok

Leisure

8/10

Excellent

14 May 2025

Nima

Outside the hotel was so dirty and you can smell sewage and they doing maintenance in the lobby.

Leisure Family

10/10

Exceptional

10 May 2025

Paul Gregory

What makes the zenseana is the friendly lobby staff they are so great. Very eco friendly stay. I enjoyed it and the prayers in the early hours were not a bother

Leisure Self

10/10

Exceptional

03 May 2025

Verified traveler

Bonito hotel.... Muy cerca de la playa, muy conveniente

Friends_and_family Family

8/10

Excellent

01 May 2025

Sohrab

Wifi

8/10

Excellent

24 Apr 2025

Karl

Very polite and helpful staff. Property is quite nice, the breakfast is excellent and the dining restaurant is very good. We did have a discrepancy between the booking of some family details (number of guests in room and number of breakfasts), but this was resolved after talking with the Expedia VIP line and three times with reception staff. Should have been unnecessary. Also had an issue with the coffee makers that was never resolved, and also kept getting too few towels delivered to the room on the daily. Small issue, but again should not be necessary. I would stay again, good value for money from a pleasantly staffed location.

Leisure Family

10/10

Exceptional

17 Apr 2025

Samba

Very clean hotel, lots of restaurants and the beach nearby. Very polite and helpful staff

10/10

Exceptional

14 Apr 2025

Grant

We had an excellent stay at Zenseana and the entire Staff made us feel very welcome there!

Leisure Partner

10/10

Exceptional

14 Apr 2025

Harrison

Staff was incredible, great value.

Leisure Friends

10/10

Exceptional

08 Apr 2025

Andrew

Lovely clean hotel with a great rooftop pool and bar. Ideal location as only a 5 minute walk the the beach and 20 minute walk to the infamous Bangla Road.

The staff are probably the nicest of any hotel we’ve stayed in over the last 25 years. From reception to concierge, housekeeping to bar / cafe, they are such lovely warm and friendly people.

Leisure Family

8/10

Excellent

03 Apr 2025

Crystal

Kh from pool was an awesome bartender

8/10

Excellent

03 Apr 2025

Crystal

Kinda hem from

8/10

Excellent

03 Apr 2025

Jacqueline Anne

The staff at the Zenseana are tremendous. I have to say the best of any hotel Ihave stayed. The hotel is modern and clean, in a great location. Breakfast was fresh and tasty and Nut and Nook always a delight to see.
The room we had was tired and in need of an upgrade, facing the central courtyard above the breakfast room. Due to this there was some disturbance from circa 6am. This noise transfer was nothing compared to the disturbance we had from the hallway and connecting room. People walking past after coming in at 2/3am talking loudly then subsequently making a noise in their rooms woke us every night. Twice i had to go out ànd ask people to be quiet. The sound proofing was terrible, i also felt security should be asking guests to be more respectful however the Thai people are too nice to do this.
Patong is party city and this hotel is a great location for this. If you value your sleep maybe not for you.

Leisure Partner

8/10

Excellent

01 Apr 2025

Farshad

Everything was good but this is not a 5 start hotel

Leisure Partner

8/10

Excellent

27 Mar 2025

Maree Elizabeth

Lovely

Leisure Partner

10/10

Exceptional

18 Mar 2025

Michael

Property and my hotel room immaculate, staff so friendly,
Shops and bars soon as you got outside, and the beach was only a 5 minute walk away, the hotel is in a very busy area, but this was fine by me,

Leisure Self

10/10

Exceptional

16 Mar 2025

Paul

My first trip to phuket this hotel delivered in all respects and made my stay more enjoyable

Leisure Friends

10/10

Exceptional

15 Mar 2025

Kane-Paul

Very impressed first visit to phuket and the accommodation and greeting was superior to mist other hotels i have stayed at. I would definitely recommend people to book here

Leisure Friends

8/10

Excellent

11 Mar 2025

Vilavone

The hotel was in a busy side street. It was clean and had enough space for our suitcase. It was close to the shops and the beach.

8/10

Excellent

09 Mar 2025

Joel

The hotel was walking distance to the beach and shopping area. The staff at the hotel were very nice.

Leisure Family

6/10

Pleasant

27 Feb 2025

Richard

Hotel was fine. Beach location. Very busy. Noise from mosque nearby was annoying at 5:30 am.

10/10

Exceptional

25 Feb 2025

Ashley

Amazingly friendly hotel

Very nice hotel in Patong. Very friendly staff and the rooms were immaculately clean and comfortable. Loved the roof top bar and pool which had great views across the bay. Breakfast was exceptionally good with lots of options

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Dean

A very cramped hotel, not worth the money and doesn’t deserve the star rating

Leisure Self

8/10

Excellent

20 Feb 2025

latasha lee

I like the hotel I will return,
Make sure you buy your excursions from the people at this hotel and not nextdoor ,because they will rip you off

Leisure Family

10/10

Exceptional

08 Feb 2025

Eva

Lovely hotel

Lovely staff and hotel. Windows onto the inner courtyard not so good so I found it noisy in the evening. Staff accommodated me by changing the room.

Self

4/10

Poor

05 Feb 2025

Anthony

Right next to a mosque that blasts music at 5 am for 1 hour

Leisure Friends

6/10

Pleasant

04 Feb 2025

Valerie

Overall good stay

The Zenseana is located about a third of a mile from the beach. You can easily walk to Patong beach. The bathrooms and showers were very nice and we enjoyed the rooftop pool and cafe. The beds are very firm. The air conditioning was either too cold or off. The light switches were difficult to use. The breakfast choices were adequate. The staff was very helpful in calling a taxi when we needed one.

Friends_and_family Family

6/10

Pleasant

30 Jan 2025

Allen

Overall was enjoyable stay, however, the TV didn't work for half the stay and asked multiple times for it to be fixed but never happened.

Leisure Partner

8/10

Excellent

28 Jan 2025

Patricia

Hotel and service was great, just be mindful if your room is adjacent to the main road it does get very noisy from the street traffic.

Leisure Family

8/10

Excellent

28 Jan 2025

Juana Orfilia

It’s a nice hotel in a very busy and hectic street. If you are looking to relax maybe not a good idea.

Friends_and_family Friends

4/10

Poor

21 Jan 2025

Elena Cristina

Overpriced for what has to offer

Not my vibe, it says is a 4* hotel which for me doesn't seem right, old furniture and communication with hotel is barely existing, I be tried numerous times to contact them
And no one replied on this app.is very chaotic and doesn't look like a 4* hotel at all.

Partner

6/10

Pleasant

17 Jan 2025

B

Little dirty and facilities are old, had to kill a roach

Leisure Friends

4/10

Poor

17 Jan 2025

Brett

Great location in Patong. We had a two room deluxe suite. Unfortunately the toilets are not suitably private for families with glass doors. The front desk lady was exceptionally rude on checking out which has soured our experience.

Leisure Family

4/10

Poor

13 Jan 2025

vasko

No air con in foyer or lifts

Leisure Family

10/10

Exceptional

31 Dec 2024

Kaitlyn

This stay was perfect for my time at Patong Beach. The staff were wonderful, the location was great, and it was very clean and modern. I would stay here again!

Leisure Family

2/10

Poor

27 Dec 2024

Ogonna

This hotel is ill-advertised. We stayed there for only 1 night of the 5 booked and had to lose money, unfortunately as we got no refund or help from Expedia or the hotel. First, the hotel is very near a mosque that starts praying at 5am. That woke me up! Second, My room was on the 6th floor. Very loud Music was playing from morning till night from the pool area on the 7th floor. Impossible to relax. Third, the room was advertised and sold as a deluxe room but there were two mattresses joined together uncomfortably instead of one big mattress. I complained about it and nothing was done. I would never recommend anyone who wants a relaxing holiday in Phuket to stay at this hotel. The staff wasn’t helpful. Neither was Expedia! I will never book with Expedia every again!

Leisure Partner

8/10

Excellent

24 Dec 2024

Thuan

Nice Hotel

It was a nice hotel. Things are a lot more expensive in Phuket because it is a beach town and they know they can charge tourists a lot more than in Bangkok or Chiang Mai. It’s about a 10-minute walk to Patong Beach. I also paid for the breakfast buffet, which was worth it.

Friends_and_family Family

8/10

Excellent

23 Dec 2024

David

Was told i could not take coffee to my room from breakfast. The manager had zero idea about VIP or the platinum service .. no upgrade but was allowed a late check out

10/10

Exceptional

16 Dec 2024

Taijuanna

Had a Blast! Great atmosphere!

Leisure Family

8/10

Excellent

13 Dec 2024

Jade

We loved our room, we had the 2 bedroom family unit which had an adjoining hallway with lockable outside door. It really suited our family to be together but have own privacy. Really nice shower and comfy bed. We found food options a bit limited and didn’t particularly enjoy the room service food but we eat out mostly. The highlight was the really nice room. Shame the spa is still closed. Friendly and helpful staff.

Leisure Family

6/10

Pleasant

09 Dec 2024

david

Staff great but m room shower leaked and loud noise from other room could be heard all night My tv didn’t work and bathroom smelled

Business Friends

4/10

Poor

28 Nov 2024

jonathan

Mosquitoes throughout ground floor, first breakfast all around my legs, bitten twice. Thereafter wore long trousers, drenched in insect repellent.
Breakfast dreadful - coffee machine effectively not working and the small amounts of coffee that were very slowly produced were disgusting - so in practice no coffee offered at breakfast - just not good enough.
The hotel does look good - but in practice - for so many reasons that I can’t be bothered to list - it was just terrible.

Leisure Self

8/10

Excellent

27 Nov 2024

Chantel

The spa wasn’t open when we came which was the only downside. Other than that very close to the strip (10 min walk) but not too close so you can actually sleep at night. The lady who can book you excursions is very good (bear in mind that the companies are sometimes late due to traffic).

All staff are accommodating and friendly. Special shoutout to security he always has a smile on his face and helped us cross very busy roads. An amazing man !

Leisure Friends

10/10

Exceptional

25 Nov 2024

Md Shahinur

I had an exceptional stay at Zenseana Hotel! The staff are truly amazing — always friendly, professional, and willing to go the extra mile to ensure guests feel welcome and cared for. Their hospitality exceeded my expectations.

The location is another highlight. It’s conveniently close to the beach, making it perfect for relaxing seaside strolls. Additionally, there are plenty of halal local restaurants nearby, which made dining out a breeze and added to the overall convenience.

I highly recommend Zenseana Hotel to anyone looking for a memorable and hassle-free stay. I can’t wait to visit again!

Leisure Partner

6/10

Pleasant

24 Nov 2024

Jennifer

We arrived to check in around 1:30…under estimating how long it would take with traffic so we expected to wait around for about 30 mins (check in was 2pm). At 2pm they told us it would be another 10-15 mins so we stuck around ( not wanting to rifle through our luggage for swim suits etc to go to the pool or beach)
We weren’t able to check in until 3:30.
Rooms were clean and modern but the ac makes the room smell really musty. It’s very noticeable when you leave and then come back.
Rooms faced the street so there was traffic noise constantly. Lots of loud bikes and music from the tuk tuk’s.
The roof top pool was in need of updating. Coldest pool in all of the places we stayed in Phuket. Lounge chairs were in disrepair and very uncomfortable. If there were no pool towels you had to go all the way down to the lobby to get one.
Breakfast buffet was sub par compared to the other places we stayed.

Leisure Family

10/10

Exceptional

20 Nov 2024

Manilai

Beach is further than expected. It is walkable but your walking in traffic to get there. Hotel staff is nice and friendly

Leisure Family

10/10

Exceptional

15 Nov 2024

Edgardo

Great property and great people. Jinky the restaurant hostess was so kind and funny. She always brightened up our day.

Leisure Friends

8/10

Excellent

09 Nov 2024

Stephen

Friendly staff aircon worked very good, easy walking distance to beach

8/10

Excellent

31 Oct 2024

Ahlem

Super hôtel idéalement situé .cheek-in un peu long mais excellent hôtel dans l’ensemble . L’équipe est au top surtout l’hôtel de la sécurité à l’entrée la définition même de l’hospitalité et la gentillesse thaï.

Friends_and_family Family

10/10

Exceptional

25 Oct 2024

Paulina

Amazing hotel! We spent two wonderful weeks here. The staff was friendly and helpful, the room was clean. The pool were ok , and the food was delicious, especially the breakfasts. Great location. Highly recommend

Family_with_children

8/10

Excellent

20 Oct 2024

Asunta

The stuff are so thoughtful & great service

Leisure Friends

10/10

Exceptional

24 Sep 2024

Shalveen

Everything was good staff and everyone involved did it right cheers and thanks

Leisure Self

4/10

Poor

04 Sep 2024

J. Eric

It’s right on a very busy street on the outskirts of town, kind of a cheap hotel may be a good place for college students or something, bathroom, and bed were pretty crappy. Definitely not a five star hotel.

Leisure Family

8/10

Excellent

05 Aug 2024

Shane

Washroom was flooding only thing

8/10

Excellent

30 Jul 2024

Siu Kuen Maggie

The property is fine, with good location, but the traffic and mosque could be noisy. And do not believe about the “speedboat trip is not bumpy”, and it was twice expensive compare to booking online directly.

Leisure Family

8/10

Excellent

20 Jul 2024

David

Wonderful staff, pool and gym, and in a great location. The breakfast buffet was fabulous. The only thing that could have been improved is that the wifi in our room wasn't great.

Leisure Family

10/10

Exceptional

20 Jul 2024

Aqil

Staf

Business_and_leisure Family