Hotel Route-Inn Gotenba

10/10

Exceptional

26 Feb 2026

KOICHI

Great location! Wonderful breakfast and onsen.

Family

8/10

Excellent

29 Aug 2025

Jordan

great central area to gotemba station and easy access to bus routes to Mt Fuji for hikers. Room was clean and enjoyable. The bed was a little uncomfortable.

Leisure Self

10/10

Exceptional

28 Aug 2025

Vedrana

Really convenient and easy walk from Gotemba station, friendly staff, and a clean and comfortable room. I loved that they provided little skincare kits in the bathroom, as well. It was a great layover stay before a trip to Mt. Fuji.

Leisure Self

10/10

Exceptional

20 Aug 2025

Aidan

Great property for value , friendly staff

Leisure

8/10

Excellent

25 May 2025

Patrice

Overall great hotel. Breakfast was above expectation.
Mattress was way too firm, kind of concrete firm.

Leisure Self

10/10

Exceptional

08 Dec 2024

Johnaphen King Yan

Great location, close to the JR Gotemba station, have a great view of Mt Fuji and above average breakfast

Leisure Self

10/10

Exceptional

02 Nov 2024

Chu

Very clean. Facilities updated. Nice location. A complete view of Fujisan on a clear day.

Leisure Self

8/10

Excellent

17 Oct 2024

Lisa-Jane

Great business hotel. Very clean. Staff very friendly & helpful but very little English. Not a problem as we all have translaters.

Room was small, just enough rooom for one person to walk past the bed to the bathroom.

Breakfast was typical Japanese food, no western foods besides scrambled eggs & pastries.
I liked it.

Partner

8/10

Excellent

09 Oct 2024

Kalyani

Breakfast was good, room well organized, did not know that public bath was available

Leisure Family

6/10

Pleasant

09 Feb 2024

Verified traveler

Disappointed.

Could do so much better. Beds were terribly hard and only one small pillow.
Room looked refurbished but dull dreary colours . Small bath and rather high to get into to have a shower.
Breakfast for Westerners very poor . No cereal no toast or fruit or yogurts . They had run out of Croissants .
Excellent location to catch bus to Mount Fuji and Train Station.

Partner

10/10

Exceptional

22 Nov 2023

Verified traveler

Close to the train station

Easy access from the station. Friendly staff at front desk. Nothing much is around the hotel. Bed was too hard for me.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2023

Jeffrey

Staff very friendly, good breakfast, and excellent view of Mt. Fuji.

Leisure Family

4/10

Poor

27 Sep 2023

Scott L.

Minimal Cleaning/Maid Services, Hard beds.

Business Self

10/10

Exceptional

26 Aug 2023

Jane

Route Inn is an excellent brand. This was the second one we stayed in. Extremely clean and comfortable. Friendly and helpful staff. They stored our luggage while we climbed Mt. Fuji. I loved the hot springs bath on site. Laundry machines worked great. Breakfast had plenty of offerings. Easy walking distance to Gotemba Station and free bus to the Outlet Malls. Would definitely recommend and would gladly stay here again.

Leisure Family

10/10

Exceptional

28 Jul 2023

Lisa

We were so glad to have booked our stay at the Hotel Route-Inn Gotenba Ekiminami. We came in by train and it was an easy walk down to the hotel from the station, a few blocks. This was a great base to climb Mt Fuji - I took a taxi from the hotel to the Subashiri trailhead (or the Gotemba trailhead would work), then took the trailhead bus right back to Gotemba Railraod station for an easy walk home. There are several good restaurants in the area (we recommend Horaana Pizza!) but if you are tired there is a 7-11 in between the station and the hotel that has EVERYTHING you need including drinks, beer, wine, and many wonderful meals that are easy to heat in the hotel microwave. The restaurant offers a full traditional Japanese breakfast. The beds were firm and the room was a bit small, but this is common for Japan. It was truly one of the cleanest rooms and bathroom that I have every stayed in. We had some complicated questions and the Route-Inn staff was incredibly courteous and helpful to us. The outlet mall has a free bus and it was a fun way to rest after climbing the mountain.

Leisure Partner

10/10

Exceptional

12 Nov 2019

Verified traveler

Good location, about 5min walk from train station

Friends_and_family Family

8/10

Excellent

21 Sep 2019

Verified traveler

Hiked mt fuji and this property does the trick. If you are taking the train into Fuji and you get off the train/bus and want to get to a hotel ASAP book this place. It’s less than 100 meters from the station that takes you to Fuji/Tokyo. Hotel itself was all right, needs some upgrades for sure but regardless the hospitality is great.

Friends_and_family Family

6/10

Pleasant

12 Jul 2019

X.Y

Cosy and close to the nearest station

Business Self

6/10

Pleasant

30 Jun 2019

CL

The room is dated. Renovation is necessary. The aircon is not cooling enough and created a lot of noise. Replacement of aircon unit is advisable.

Business Self

8/10

Excellent

10 Apr 2019

Verified traveler

The hotel is not too far from the train station, and is therefore convenient. The staffs are not good at speaking English but are nice to try help out.

Leisure Family

8/10

Excellent

01 Apr 2019

Rik

Property was suitable for our requirements and comfortable for a 1 night stay

Business Friends

10/10

Exceptional

27 Mar 2019

Verified traveler

Good view of Fuji mountain and hospital staffs

Leisure Self

8/10

Excellent

12 Aug 2018

Marcus

Great stay at a comfortable hotel

Exactly as described, comfortable and good service. Breakfast is fairly decent as well!

8/10

Excellent

12 Aug 2018

Marcus

Comfortable Stay

It was a very comfortable stay, where the hotel stuff very gladly helped to store my luggage overnight whilst I climbed Mount Fuji on the Subashiri trail. I would highly recommend this hotel.

8/10

Excellent

25 Jul 2018

Verified traveler

Near the train station and convenience store. Plenty of parking.

6/10

Pleasant

29 Apr 2018

Plameuk

Great View of Mt Fuji

Staff are pretty helpful. This hotel is ok if you do not have to spend the whole day there. Bed is comfortable but the best part of the hotel is the fantastic view of Mt Fuji. Only single & double bed rooms have view of Mt Fuji. The free breakfast has a lot of varieties - I enjoyed it.

8/10

Excellent

07 Oct 2017

Albert

Free parking and spa

We enjoyed the free spa each night during our stay. Parking on site is a bit tight and one night I had to park else where. Luckily later that night an empty parking space became available and I moved the car back in. Otherwise, I would not be able to sleep tight that night.

8/10

Excellent

23 May 2017

shawn

Great value and view

Value for money business hotel of Japan. Small room but it offer everything. Great view of Mount Fuji. It also provides a small onsen for free.
Breakfast was good. Near Gotenba premium outlet & food.

6/10

Pleasant

18 Apr 2017

Verified traveler

pillow not comfy. too small. toilet too squeezy. overall is ok as I stay only for a night.

8/10

Excellent

12 Dec 2016

Verified traveler

Nice Mount Fuji view

Recommended hotel for best price value and views.
Will definitely come back, easy acces to station.

8/10

Excellent

28 Nov 2016

Ismail

Over it is good hotel, with Mount Fuji visible from your room window.

10/10

Exceptional

09 Aug 2016

Stephen

Nice hotel to view Fuji mountain

Great location. Extremely polite and helpful staff. Excellent service and amenities. Very clean and comfortable room. Free breakfast is nice and good value. Everything exceeds my expectation. Would certainly recommend it.

8/10

Excellent

04 Jul 2016

Verified traveler

Hotel has free breakfast and free parking

The hotel may be a little old but it's clean. Hotel comes with free breakfast and free parking. Don't mind staying again

10/10

Exceptional

24 Apr 2016

Solo Traveler

Best view of Mt. Fuji

The best veiw of Mount Fuji is from this hotel. This hotel is very close to the JR Station. The room is small and comfortable and suitable for one person. Or two people with no luggage.

6/10

Pleasant

29 Jan 2016

Verified traveler

Convenient to the station.

Literally five minutes easy walk. The room with a one and a half size bed was minute. The breakfast was good.

10/10

Exceptional

10 Jan 2016

Verified traveler

Nice hotel near the station with onsen

The hotel is walking distance from the train and bus station. It is on the same side as the bus stop to Grinpa amusement park. There is 7/11 on the way from train station to the hotel. The onsen is an extra too for more like business hotel. Breakfast was good mix of food.

2/10

Poor

29 Nov 2015

Joffre

Below Average Hotel

I have stayed in numerous 3 star budget hotels in Japan and I think this is the worst hotel. The room is super small about the size of one regular parking space. Facilities in the room are old and poorly maintained. It is also a long walk from the JR Gotemba station. Check out time is 10 am and there will be added charge for extension. Staff can barely understand English and not tourist oriented since the hotel caters more to local travellers. I should have booked the hotel right in front of the JR station instead.

Family

10/10

Exceptional

01 Nov 2015

Verified traveler

very clean and great service

great

Partner

10/10

Exceptional

17 Aug 2015

Sergio

+++++

Close to the station. Nice place to stay if you want to climb Mt Fuji

6/10

Pleasant

06 Apr 2015

Dionis

It was so so.

It is located near the Gotemba station, about 5-8mins walk. I booked wrongly and was allocated a smoking room which is quite tormenting because the smell was so strong that I had a hard time falling asleep. So never make the same mistake like I did if you are a non-smoker. Breakfast choices were very limited, skip it if you can. And ask for a room facing Mt Fuji, it will be worth it!

Family

8/10

Excellent

19 Jan 2015

Verified traveler

Nice hotel close to Gotemba station

Great view of Mt. Fuji from the hotel and within walking distance of the Gotemba train station. Really pleased with the public bath (onsen) on site, too. Only downside was that it was right next to the train tracks, but they never blow their horns, so I was never woken up by them (just heard the occasional train rolling through).

8/10

Excellent

15 Jan 2015

Linh

Great view of Mt. Fuji

We stayed here to go skiing/snowboarding at Yeti Town on Mt.Fuji.
Close to the train and bus stations. In walking distance of restaurants too.
Hotel staff was friendly and helpful. Room was clean and great view of Mt.Fuji from the bedroom window.

4/10

Poor

28 Dec 2014

Verified traveler

Staff was extremly inflexible to guests' needs

Location was within walking distance to the train station. Was travelling with a child and had problems with the hotel's rigid check-in policy. Staff was unable to understand much English and was extremely inflexible in meeting guests' needs. Wasted over an hour in trying to explain ourselves - especially when we are checking in late at night (and checking out early the next morning).

Family

6/10

Pleasant

22 Dec 2014

Chee Keong

Decent hotel close to train station

Good location - within 10 minutes walk from Gotemba train station, and 15 minutes free regular shuttle to Gotemba Premium Outlets. But hotel room was small, and bed was hard.

Partner

10/10

Exceptional

22 Nov 2014

Wing Ki

Magnificent view of Mt. Fuji. Close to JR station.

I stayed here for 1 night in between my visits to Tokyo and Hakone. The hotel is close to the Gotenba JR station, where there are free shuttle buses to the Gotenba Premium Outlets every 20 minutes as well as express buses to Tokyo. I booked a single room but was given a spacious triple room. What was even more surprising was that when I woke up in the morning and opened the curtains, I found that my room had a magnificent panoramic view of Mt. Fuji :). Breakfast is buffet kind with a reasonable number of choices. Hotel staff spoke very little English. A great experience overall.

6/10

Pleasant

05 Nov 2014

Sarah

Don't stay here if you want to visit Mt. Fuji

We didn't release that this hotel is a 2 hour bus ride from Mt. Fuji, don't stay here if you want to sight see. There's not much around the hotel except the train station. The rooms are tiny, we couldn't open both suitcase at the same time. The beds are the hard type that you find in Asia. The staff was really nice but had very little English.

Family

8/10

Excellent

04 May 2014

PB

Bussiness hotel with a great view of Fuji

10 mins walk from JR Gotemba station, great view of Mt. Fuji

Family

6/10

Pleasant

02 Feb 2014

Verified traveler

Nice hotel to view Fuji san from your hotel window

We arrive late but the staff still friendly attending to all my request. We took twin bed and each bed are big and we still can sleep on 1 bed. The room size is just OK and did not expect much but the room has all i need. The check out time is too early at 10 am.

10/10

Exceptional

06 Jan 2014

Verified traveler

Clean room and nice view

The room is so clean, good buffet breakfast and also great Fuji Mt. view from the room.

8/10

Excellent

23 Jun 2013

Brian

Convenient location

Location was close to Gotemba premium outlets but not recommended if you intend to visit the Hakone area.

Partner

6/10

Pleasant

18 Apr 2013

Verified traveler

Nice, Clean but Small

There's absolutely no way of opening up 2 luggages in the room. Close to train station is a plus. Hotel staff is polite but unable to converse in English.

8/10

Excellent

07 Mar 2026

NAOMI

花粉の季節。
お部屋にテッシュボックスがありませんでした。

Family

4/10

Poor

20 Jan 2026

Isao

枕が高すぎる。フロントへ相談したが、丁寧な方とそっけない方がいて、気分は良くなかった。部屋のエアコンがうるさすぎるし、温度調整が出来ず、寝づらかった

Business

10/10

Exceptional

03 Jan 2026

KIE

ビジホでありながら、大浴場があるところ。
清潔でした
チェックインもスムーズでした

Leisure Family

10/10

Exceptional

02 Jan 2026

takahiro

客室の清潔感がとても良く、日々の客室スタッフの方々の意識の高さを非常に感じることが出来ました。また来ます！

Self

10/10

Exceptional

17 Dec 2025

Hsin-Lien

步行至JR御殿場站和公車站約5分鐘，若要自駕，門口即有停車場，交通方便。
男性櫃台人員 (忘了名字) 服務親切，且積極處理客戶問題。因為我從不同來源各訂一晚房間 (等於連住兩晚)，早班的女性櫃台人員直接拒絕幫我安排在同一房間，要我第二天收拾行李 check-out 再 check-in；但晚班的男性櫃台人員一開始雖說因兩間房型不同 (一為單張雙人床、二為兩張單人床) 而無法連住同房，但因為兩房房價相同，還是幫我處理，讓我不需換房，非常感謝。
雙床房空間大，一進門的玄關空間就足以將29吋行李箱平開攤放。室內有基本備品，若有額外需求，也可到大廳自行取用。飯店鼓勵環保，如果選擇不打掃房間，會送一個自動販賣機的代幣，換飲料。
住房皆附早餐，雖然品項稱不上豐富，但也算營養健康。
從門口即可看到雄偉的富士山，大大加分。要吃宵夜的話，附近也有便利商店。大廳有製冰機、咖啡機、自動販賣機及微波爐。唯一不足的是室內只有一張椅子。

Friends_and_family Friends

8/10

Excellent

29 Nov 2025

Daisuke

スタッフの対応が親切丁寧

Friends_and_family Friends

10/10

Exceptional

07 Aug 2025

NAGOMU

客室も綺麗で清潔感があり、朝食のビュッフェも充実してました。

Leisure Self

4/10

Poor

28 Jun 2025

Fumiko

大きな風呂がありとても良かった。

8/10

Excellent

21 May 2025

YASUMASA

自分は御殿場の定宿にしてます。

駅近、静か、大浴場あり。周辺に飲食店ほどほどあり。昨日は〝和処はるの茶屋〟さんで一杯！

Business

8/10

Excellent

06 May 2025

YUKI

一泊で利用しました。スタッフの方のサービスは高いです。駐車場に限りがあるため不便でした。大浴場があるのはいい、朝食は普通という感じでした

Leisure Self

10/10

Exceptional

03 May 2025

MASAYUKI

コスパが良い

Business Self

10/10

Exceptional

15 Mar 2025

Verified traveler

コスパと交通の便のよさがピカイチ

富士スピードウェイへの出張に際して利用。駅からの近さ、価格のリーズナブルさ、駐車場の台数の多さから選択。ロビーにフリーのコーヒーもあり、スタッフの皆さんもフレンドリーで、とてもよい滞在ができました。

Business

8/10

Excellent

22 Jan 2025

YASUMASA

御殿場の定宿

御殿場の定宿です。いつも有難うございます。快適です。

Business

8/10

Excellent

19 Jan 2025

Makoto

良かった

8/10

Excellent

16 Jan 2025

masaaki

きれいな施設で、朝食も美味しかったです。

6/10

Pleasant

04 Jan 2025

HITOMI

部屋は狭いかもしれませんが、清潔感はあります。スタッフの皆さんがキビキビ動いてらしてとても親切です。

Leisure

10/10

Exceptional

12 Sep 2024

YASUMASA

いつも通り

いつも通り。大浴場もあるよ！

Business

10/10

Exceptional

08 Jul 2024

SAWAI

静かで景色もよくて、どこへ行くにも便利です。

Leisure Friends

6/10

Pleasant

24 Jun 2024

Futoshi

お部屋の匂いが気になりました。

Business Self

10/10

Exceptional

13 May 2024

Shoko

駅から近くスタッフの方の対応がとても良かったです。朝食も美味しかったです。

Leisure Friends

10/10

Exceptional

08 May 2024

Takehiro

良かったです

10/10

Exceptional

01 May 2024

YASUMASA

快適。大浴場もあります。

いつも通り快適な御殿場前乗りになりました。

Business

10/10

Exceptional

18 Mar 2024

YASUMASA

駅近、大浴場、快適

大浴場にも入り、いつも通り快適に過ごせました。有難うございました。

Business

8/10

Excellent

10 Mar 2024

SUEAKI

　フロントの対応が良かったです。又風呂が人工温泉でしたが広くて良かったです。

Leisure Friends

10/10

Exceptional

10 Jan 2024

YASUMASA

快適、快適

いつも通り快適に過ごさせていただきました。
また！

Business

8/10

Excellent

07 Jan 2024

Chi Lun

酒店附近有便利店，徒步大概5分鐘到御殿場站有餐館。
也有免費接駁巴士到特賣場。房景能望到遠處的富士山。
包含自助早餐。
在登記時漏電話在前枱，職員馬上致電到房間通知。

Leisure Friends

8/10

Excellent

26 Nov 2023

KEIKO

駅から300メートルくらいの距離にあり、コンビニもホテルから100メートルくらいの位置にあり便利です。ホテルは静かな場所にあり、大浴場もあるため、ゆっくり過ごすことができます。

Leisure Self

10/10

Exceptional

04 Oct 2023

Miyuki

とても良かった

Leisure Self

10/10

Exceptional

26 Apr 2023

YUK TING

方便去outlet
附近好多燒肉店
唔一定響市區食
床好好訓，好舒服
twin room 房間大

6/10

Pleasant

19 Apr 2023

KIYOSHI

排水の音なのか良くわからないが定期的に音が聞こえてきた。

Business Self

6/10

Pleasant

27 Mar 2023

Hirohisa

客室が狭い。

Business

10/10

Exceptional

29 Jan 2023

YOSHIMASA

ノーストレス、グッドステイ

チェックイン日は、雪がちらつく天気でしたが、翌朝カーテンを開けると、窓いっぱいの富士山、それも紅富士。とても幸せな朝でした。　朝食も品数多く、ノーストレスの朝食がいただけ、Very goodなステイができました。
日程に余裕が有れば、もう一泊泊まりたい程でした。

Self

10/10

Exceptional

14 Jan 2023

Verified traveler

房間面向富士山之選!

酒店位置距離JR御殿場站5分鐘, 這次住6樓, 房間清晰面向富士山, 超一流的景觀! 但房間稍為小了一點, 勉強能打開行李箱. 房價已包免費自助早餐, 每天食物都有不同, 而且味道中上.
車站有巴士去富士山河口湖, 或者免費shuttle bus去御殿場outlet, 我每天去完上午的行程, 下午5點左右回到車站坐shuttle bus去outlet購物, 好方便! 附近雖然食店唔多, 但有便利店, 還好!
綜合房價, 交通位置, 房間景觀, 值得再入住!

Self

10/10

Exceptional

02 Jan 2023

hiroki

滞在後熱が出た。

Partner

10/10

Exceptional

26 Dec 2022

Kenichi

スタッフの方が丁寧かつテキパキしていて気持ちがいいです。