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Super Hotel Gotemba 1

Shizuoka · Japan

286 13 Niihashi Gotenba ShiView location

8.6/10Excellent244 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Super Hotel Gotemba 1

Enjoy complimentary Wi-Fi and convenient amenities like a vending machine and laundry facilities at Super Hotel Gotemba - 1 in Gotemba. Each of the 100 guestrooms features a flat-screen television, private bathroom with a shower/tub combination and deep soaking bathtub, complimentary toiletries, and an electric kettle. Daily housekeeping is provided.

With free self-parking onsite, you'll be just a 2-minute drive from Gotemba Premium Outlets and 6 minutes from Fuji-Hakone-Izu National Park. This hotel is also conveniently located near Lake Higashiyama (0. 7 mi), Chichibunomiya Memorial Park (0. 8 mi), and Fuji Bussharito Heiwa Park (1. 2 mi).

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With a stay at Super Hotel Gotemba - 1 in Gotemba, you'll be a 2-minute drive from Gotemba Premium Outlets and 6 minutes from Fuji-Hakone-Izu National Park. This hotel is 10.9 mi (17.6 km) from Lake Ashi and 7.3 mi (11.8 km) from Fuji Speedway.

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include electric kettles, and housekeeping is provided on request.

Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Dongshan Lake 0.9 km / 0.6 mi
Chichibunomiya Memorial Park 1.4 km / 0.8 mi
Gotemba Premium Outlets 1.7 km / 1.1 mi
Fuji Bussharito Heiwa Park 1.9 km / 1.2 mi
Ashigara Hotspring 4.4 km / 2.7 mi
Fuji-Hakone-Izu National Park 4.6 km / 2.8 mi
Fureai Public Pool 4.8 km / 3 mi
Fuji Gotemba Distillery 6.7 km / 4.2 mi
Otome Toge 7.5 km / 4.7 mi
Fuji Sky Forest 9.7 km / 6.1 mi
Gotemba Golf Club 9.8 km / 6.1 mi
Komakado Kazaana Cave 9.9 km / 6.2 mi
Otainai Seikoen Caves 10.1 km / 6.3 mi
Fujisan Juku no Mori Ampitheater 10.3 km / 6.4 mi
Kintoki Shrine 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    TRIPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE FEMALE ROOMDOUBLE • FEMALE ROOMDBL.FA

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BEDTWIN • BUNK BEDTWN.BK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    TWIN BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SMOKINGRoom • DELUXE SMOKINGROO.DX-JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS SMOKINGDOUBLE • BUSINESS SMOKINGDBL.BS-JK

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE BUSINESS SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS NON SMOKINGDOUBLE • BUSINESS NON SMOKINGDBL.BS-NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMY NON SMOKINGRoom • ECONOMY NON SMOKINGROO.EY-NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room FEMALE ROOMRoom • FEMALE ROOMROO.FA

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    Room FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Super Hotel Gotemba 1

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Super Hotel Gotemba 1

8.6
Excellent
244 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.6 /10
Amenities
8.6 /10
75 reviews shown
10/10
Exceptional
23 Oct 2025
Hayden
Rooms were very clean upon check-in. Easy access to bus routes to Hakone. Staff was very nice and went above and beyond to assist us with everything we needed. Breakfast was a nice plus!
Leisure Friends
8/10
Excellent
23 May 2025
Ho Man
Everything is good
Leisure
8/10
Excellent
23 May 2025
Ho Man
Everything is good
Leisure
8/10
Excellent
29 Apr 2025
Jing
Breakfast was quite meh, toilet was super small and to get better pillows, you need to be back in the hotel earlier. The pillow that comes with the room is not suitable for most people. For the price it was okay
Leisure Family
8/10
Excellent
14 Apr 2025
michelle
We loved that this property gives you a keycode to enter room. No worrying about losing keycard. Breakfast was included - mix of english and asian. Netflix on tv.
Leisure Family
8/10
Excellent
14 Jan 2025
Muhammad
View mount fuji from my room.. very nice.. room bigger for me and price affordable.. having onsen.
Leisure Friends
10/10
Exceptional
27 Dec 2024
Janet
Small but reachable for all basic necessities
10/10
Exceptional
25 Dec 2024
Verified traveler
Very good staff and very helpful, very clean rooms, however they are very small. Good location, but accessible by car only.
Partner
10/10
Exceptional
14 Dec 2024
JERMAINE
Great place to stay!!!
10/10
Exceptional
11 Dec 2024
zui
I love the view of Mt Fuji framed perfectly by the window of my room
Leisure Self
10/10
Exceptional
28 Nov 2024
tay
value for money. super friendly staff with wonderful Mt Fuji view from the hotel room. brakfast is simple but yummy. Toilet is small but is super clean and funtional. Highly recommended.
Friends_and_family Family
8/10
Excellent
22 Nov 2024
Morgan
We had a great stay. The room only had one pillow, but an additional one could be obtained from the reception area. The bathroom was very tight, but functional. Breakfast ended at 8:30, which seemed a bit early, but the hotel worked for our needs.
Leisure Partner
10/10
Exceptional
20 Nov 2024
Michael CK
The shower room is a bit too small
Leisure Friends
10/10
Exceptional
19 Nov 2024
Tuvshinbat
Fit exactly what I was expecting from the hotel and its staff.
Leisure Family
6/10
Pleasant
23 Oct 2024
John
For the price , it’s good
Leisure
10/10
Exceptional
03 Sep 2024
Karen
Staff were very friendly and helpful
Leisure Partner
10/10
Exceptional
24 Mar 2023
Nishtha
Great property with small but well equipped rooms. Polite staff and service. Breakfast has good options, and lots of dining options at walking distance. Stayed with family for 2 nights, and would certainly recommend.
Leisure Family
8/10
Excellent
29 Oct 2021
Verified traveler

Very good

Very good business hotel. Maybe not these fit for a family. Breakfast was “ok”.
Friends_and_family Family
10/10
Exceptional
25 May 2021
Eleanor
The hotel is very clean and pleasing staff.
Friends_and_family Friends
10/10
Exceptional
21 May 2021
Verified traveler
The hotel is a nice place, and close to Gotenmba Outlet mall. The room is clean, fresh linens and breakfast is hot
Leisure Family
8/10
Excellent
22 May 2026
HIROYUKI
清潔感があり、アメニティも無駄がなくよかったです。
Partner
6/10
Pleasant
10 May 2026
TOSHINORI
良かったです。
10/10
Exceptional
26 Apr 2026
ひろふみ
朝食は6:30からですが、和食中心だったと思います。
美味しいです。スタッフの方もおっしゃってましたが、8:30くらいには寂しくなるそうです。
また時間指定はありますが温泉があったようです。
次は入りたい……来年、また利用したいです
10/10
Exceptional
19 Apr 2026
ナオチカ
清潔感があってとても良かった。
Business
10/10
Exceptional
18 Apr 2026
Benjamin
Zuerst einmal muss ich sagen dass das Hotel eher als Durchgangshotel genutzt wird für Handwerker, Dienstreisende, etc. Wir wurden daher auch nach einigen Tagen von der Managerin angesprochen ob wir in der Gegend arbeiten würden.

Die Lage des Hotels ist perfekt um die gesamte Region rund um den Fuji, die Halbinsel Azu, etc. erkunden zu können, da man eine direkte Autobahnanbindung hat, sowie Landstrassen in jede erdenkliche Richtung.

Das Frühstück ist einfach gehalten und tendenziell eher nach dem japanischen Klientel ausgerichtet, aber sehr lecker.

Das typisch kleine Zimmer im 7. Stock war unser absolutes Highlight, da wir einen Blick über Gotemba hatten und jeden Morgen mit der wohl besten Aussicht auf den Fuji erwacht sind den man sich vorstellen kann.

Und falls man mal eine kleine Pause vom Sightseeing braucht ist ein riesiges Outlet Center etwa 5 Minuten mit dem Auto entfernt.

Das Hotel und das sehr freundliche und hilfsbereite Personal sind absolut eine Empfehlung wert!!!
Friends
10/10
Exceptional
13 Apr 2026
Yoshimi
受付のスタッフさんがとても親切でした。
8/10
Excellent
05 Apr 2026
Annie
房間可看見富士山,附近有御殿場Outlet及東山湖櫻花環湖滿開
Family
10/10
Exceptional
31 Mar 2026
潤二
接客よし、立地よし、部屋も綺麗、対応も早い、また予約したくなりますね。
10/10
Exceptional
22 Dec 2025
M
客室、大浴場共に清掃が行き届いており快適に過ごせました。
Leisure Self
8/10
Excellent
25 Oct 2025
Yuji
先日、仙台のスーパーホテルにも宿泊しましたが、どちらのスーパーホテルも不満な所が全く無くしっかりと休息が取れてリラックスできて良いです。
Leisure Self
8/10
Excellent
09 Oct 2025
KUNIYOSHI
アルコールの自販機が無かった事は 少々残念でした。
Self
10/10
Exceptional
06 Oct 2025
Kentaro
大浴場は綺麗でシャワーの水圧が気持ち良い位強い
Leisure Family
8/10
Excellent
02 Oct 2025
SHUICHI
朝食会場にいるフロントスタッフの挨拶、気遣いが大変心地よく気持ちよく仕事へ向かう事ができた。
当該地域へ出張する際はまた利用したい。
Business
10/10
Exceptional
28 Sep 2025
ゆうた
ウェルカドリンク、朝食、お風呂!全部最高!
6/10
Pleasant
14 Sep 2025
MASAHITO
中心地より離れている為、駅周辺で食事、飲み会等を予定している方には少し距離があります。ホテルの近くにコンビはあり、ちょっとしたものは買いに行ける距離です。
Leisure
2/10
Poor
05 Sep 2025
Paul
Nous avions prévu de rester 2 nuits : nous ne sommes restés qu'une seule, même sans remboursement.
Chambre avec lits jumeux alors que nous avions demandé une double.
Tellement petite qu'on ne pouvait pas poser ses bagages : nous les avons mis dans la douche (et nous n'avions que 2 sacs à dos).
Poussiere dans la chambre.
Pire hôtel que j'ai fait en 2 voyages au Japon, et même tois voyages confondus.
A fuir
Leisure
8/10
Excellent
18 Aug 2025
サチコ
ヨーグルト、シチュー、富士宮やきそばが特に美味しかったです。
Leisure Family_with_children
10/10
Exceptional
12 Aug 2025
Naoto
とにかくフロントの対応が素晴らしい。
寄り添った受け答えで、安心感ぎありました。
窓がもう少し大きかったらとか希望もありますが、大浴場もあり満足です。
ただ、土曜、レース開催日とかの都合でしょうが、この日は高かったのが苦しかったです。
Business Self
8/10
Excellent
15 Jun 2025
SACHIKO
今回は強風と雨の物凄い音で私は全然眠れず朝になりました。
いつもは静かだと思ってましたが、静かだからこそ、強風で何かにぶつかる音だったりゴーゴー凄くて眠れずでした。
ちなみに照明が真っ暗か明るいかの状態なので
ほんのり明るさが欲しい私は、そこもいつも顔が眩しくてなかなか寝れないんです。
枕は選べて寝心地は良いです。
スタッフの皆さまの素敵な笑顔と挨拶が気持ちいいです!!
Leisure Family
10/10
Exceptional
10 Jun 2025
HIROSHI
スタッフが素晴らしいです。
8/10
Excellent
27 May 2025
Miki
とてもわかりやすい場所で、お部屋もとっても良かったです。特にベッドが良いベッドだったように感じました。
温泉と朝食の時間におれず、特に温泉には女性の時間帯が夜は早く終わり、朝も男性より遅めからしか入れなかったので時間が合わず利用できず残念でした。
Leisure Self
8/10
Excellent
19 May 2025
まさよ
🌟🌟🌟🌟🌟
10/10
Exceptional
29 Apr 2025
masao
車利用が前提で、高速バス利用者には少し歩く必要があります。
天然温泉もあり、コスパは最高でした。
Leisure Family
10/10
Exceptional
28 Apr 2025
Tsz Kin Kent

Good Stay with Mt Fuji View

Overall a good stay, the hotel has a great view of Mt Fuji, with 7-11 a close walking distance. Great in-hotel spa facility but it alternates between male and female. Breakfast is good but it finishes quite early, 0830 / 0900.
6/10
Pleasant
27 Apr 2025
まさみ
清潔でサービスも良かった。
部屋が非常に狭かったのが残念だったが、ネットで安い部屋を探したので、それは仕方なしかな。
Leisure Family
10/10
Exceptional
22 Apr 2025
Shuji
とても感じの良い女性スタッフの方でした。一通り受付を終わらせると最後に朝食お待ちしておりますとの声をかけて頂き、次の日早朝朝食会場へ行くとその女性スタッフのかたがおられ、やはり感じ良く声を掛けてられながらテキパキと動かれておられました。
気持ちのこもったお声がけに次回もお世話になろうと思いました。
Business Self
2/10
Poor
15 Apr 2025
kyoung chul
スタッフの対応が優しくない。
6/10
Pleasant
05 Apr 2025
Shuet Ying
厠所太窄,家有長者,使用比較困難
服務台只服務到午餐12點
枕頭太硬,軟枕太少,要先到先得
夜入住就要用硬枕
Friends_and_family Family
8/10
Excellent
04 Mar 2025
junichirou
ウエルカムバーが良かった。(コップ小さいけど)
客層は、アウトレット目当てのチャイニーズ。
Business Self
10/10
Exceptional
15 Feb 2025
けんじ
朝食、お風呂も満足です。スタッフの女性も美人でした。宿泊して良かったと思います。
10/10
Exceptional
16 Jan 2025
Suenaga
丁寧でした。
Leisure Self
8/10
Excellent
12 Jan 2025
AKEMI
大浴場が小さいのが、残念ですが、お客さんもマナーがよく気持ち良く利用出来ました。
Leisure Family
10/10
Exceptional
12 Jan 2025
kenji
富士山側の部屋なら絶景ですね。
Leisure Family
6/10
Pleasant
30 Nov 2024
Teresa

對非日本客人有歧視眼光

房間偏細
入住嘅時候,有許多規條
我訂的是非吸煙房
但前台說我訂的是Run of the House

住宿體驗不良好

聲稱提供天然溫泉
但泡湯的時候發覺並不是溫泉水
Friends_and_family Friends
10/10
Exceptional
28 Nov 2024
Ho Sing
Very good stay, good staff and helpful , very polite, good experience. Very happy stay.
Self
10/10
Exceptional
25 Nov 2024
HISAMI

良かったこととダメだったこと

良かったこと
フロントの対応
ドライヤーやメイクミラー
ベッドも広いこと
コンセントがたくさんあったこと

ダメだったこと
お部屋のシャンプー、トリートメント
エアコンの音がうるさい


Self
4/10
Poor
19 Nov 2024
Verified traveler
勁細,預訂時看不到房間尺數
Partner
10/10
Exceptional
03 Nov 2024
??
モーニングの際のスタッフの対応が素晴らしい!
10/10
Exceptional
27 Oct 2024
せいいち
ツインで宿泊でしたが、受付、ウェルカムドリンク共に好印象。客室が狭いのは値段を考えればしょうがないでしょう。静かですし特に気になった点は大浴場のマットの濡れくらいです。朝食も美味しく頂きました。満足です。
Leisure Family
4/10
Poor
26 Oct 2024
よしてる
レストランが周囲にない
10/10
Exceptional
24 Oct 2024
akihiko

ホテルはいいが、客層が

工事や運送など労働者の宿泊所としての利用が多いみたい。客層が怖い。
Self
8/10
Excellent
23 Oct 2024
Toshiyuki
心地よく利用させて頂きました
Leisure Friends
10/10
Exceptional
21 Oct 2024
Atsushi
初めての利用でしたが、フロントの方の丁寧な説明などの接客、施設も綺麗で良かったです。ただ、部屋で、食事をしたのですが、折りたたみでもいいのでテーブルがあると良かったです。
4/10
Poor
10 Oct 2024
??
特にありません
8/10
Excellent
29 Sep 2024
Tomohiro
綺麗で、良かった
Leisure Self
8/10
Excellent
29 Sep 2024
信介
綺麗で良かったのですが、隣の宿泊客のいびきがうるさすぎて寝られませんでした。壁が薄いのか、いびきが大きすぎるのかは分かりません。
Leisure Self
10/10
Exceptional
27 Sep 2024
Verified traveler
There was miscommunication at the start, but the owner was very professional and attentive. They run a very good business here, and I would highly recommend this hotel to anyone staying in Gotemba.
Partner
8/10
Excellent
24 Sep 2024
Tomoyuki
キーレスでチェックアウト無しは良いですね。時間別男女交代制の大浴場は4人が身体を洗える仕様。無料の朝食はそれなりですが、それ込みでの料金なのでコスパは良いと思います。高速インターチェンジそばなので、周りにはコンビニぐらいしかありません。
Leisure Self
10/10
Exceptional
22 Sep 2024
トオル
満足でした
10/10
Exceptional
09 Sep 2024
Akimasa
料理が美味しい
10/10
Exceptional
29 Aug 2024
Kazuhiro
ICの直ぐ近くですが、静かで清潔な部屋でした。
Leisure Self
8/10
Excellent
22 Aug 2024
Verified traveler
ビジネスホテル
6/10
Pleasant
18 Aug 2024
Jean-Marc

Hôtel correct sans plus.

Hôtel correct très propre mais chambre très petites.
Petit-déjeuner très japonais et où il manquait toujours quelques choses…☹️ même du pain ! 😡
Accueil mitigé.
Friends_and_family Family
6/10
Pleasant
18 Aug 2024
セイヒン
フロアにやわらかい枕を置いてある、欲しい方自由で取れるけど、先着順ですよ、数多くない、後の方もうない、つまり大半の客はルーム室の枕が硬くて取ってた。備用の枕も少し用意して、なくなった時、補充して良いと思います。
Leisure Friends
8/10
Excellent
18 Aug 2024
かずなり
トータルでは快適に過ごす事が出来ました。
施設の使用状況(大浴場やランドリーなど)を部屋で確認できるのは便利でした。
朝食は好みの問題だと思いますが、ちょっと物足りない感じがしました。但しお味は美味しく、スタッフの方々のご対応がとても良かったです。
Business Self

Location & surroundings

Super Hotel Gotemba 1
286 13 Niihashi Gotenba Shi, Gotemba, Japan

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