BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.4/10Excellent62 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood8.6/10 8.6
Amenities9.8/10 9.8
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hakone Hisui Hotel
Set in a prime location of Hakone, Hakone Hisui Hotel puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.
All the necessary facilities, including 24-hour front desk, Wi-Fi in public areas, car park, room service, restaurant, are at hand.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms.
Access to the hotel's sauna, hot spring bath, golf course (within 3 km), spa, massage will further enhance your satisfying stay. No matter what your reasons are for visiting Hakone, Hakone Hisui Hotel will make you feel instantly at home.
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With a stay at Hakone Hisui in Hakone (Sengokuhara), you'll be a 5-minute drive from Ōwakudani and 9 minutes from Lake Ashi. This spa hotel is 6.6 mi (10.6 km) from Hakone Hot Springs and 7.8 mi (12.5 km) from Gotemba Premium Outlets.
Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with digital programming provide entertainment. Private bathrooms have hair dryers and bathrobes.
Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
8:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately JPY 3300 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Nearby attractions
Sengokuhara Onsen
0.1 km / 0.1 mi
Hakone Village Samurai Museum
0.6 km / 0.4 mi
Sengokuhara Susuki Prairie
1 km / 0.6 mi
Hakone Venetian Glass Museum
1.5 km / 0.9 mi
Kintoki Shrine
1.9 km / 1.2 mi
Pola Museum of Art
2.3 km / 1.4 mi
Daihakone Country Club
2.4 km / 1.5 mi
Fujiya Hotel Sengoku Golf Course
2.6 km / 1.6 mi
Mount Ashigara
3 km / 1.9 mi
Otome Toge
3.2 km / 2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms
4.6 km / 2.9 mi
Nagao Pass
4.7 km / 2.9 mi
Hakone Visitor Center
4.9 km / 3 mi
Ōwakudani
3.6 km / 2.2 mi
Hakone Pirate Ship
5.3 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 8
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- 24-hour securityExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
Show 18 more facilities & services
- ShopExtra charge
- GardenExtra charge
- Terrace
- Luggage roomExtra charge
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- Meeting room
- SaunaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GARDEN VIEW CAPACITY 2Room • GARDEN VIEW CAPACITY 2ROO.C2-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
Room GARDEN VIEW CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TWIN TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
QUADRUPLE DELUXE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TRIPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM GARDEN VIEWFAMILY ROOM • GARDEN VIEWFAM.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
FAMILY ROOM GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CAPACITY 3QUADRUPLE • CAPACITY 3QUA.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHakone Hisui Hotel
QUADRUPLE CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: QUA.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hakone Hisui Hotel
50
reviews shown
Victoria
We had an amazing stay! Will definitely book again in the future.
April
Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
Verified traveler
Love this hotel .
Nancy
One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Verified traveler
Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
Verified traveler
The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
Verified traveler
The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
Verified traveler
Relaxing Hakone Getaway
Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.
Yee Wa
An unforgettable experience
Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay
Family
Gorgeous location, beautiful hotel, delicious food
Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.
Veronica
Worth every penny
This place was the highlight of not only our stay in Hakone, but visiting Japan in general. It was a zen oasis of peace and serenity, where every detail seemed carefully thought out to allow for maximum relaxation. Interior design blends traditional and modern, there is a lovely koi pond and garden adjacent to the dining area. We have only enjoyed breakfast, which was exquisite. The hot springs (onsen) and spa area is a must to enjoy as it is truly delightful to watch the stars and listen to nature sounds while soaking in. Also big kudos to the hotel staff for being very attentive and most helpful.
yong
nice hotel and resorts，large room, luxury and comfort, great natural hot pool, tasty breakfast, also closed to bus station, will recommend to our friends
Verified traveler
Incredibly relaxing experience!
It was a great experience even though the town seemed a bit dead. The room was great but they need a bit of an update. I also wished they had more food options for when there are no available options nearby.
Robert
Beautiful hotel with very nice hot springs
Verified traveler
Best kept secret in Hakone area
Excellent service; beautiful and very serene surroundings. A nice gateaway place!!
Jonathan
overpriced/underdelivered
we had a daughter and booked a room for 2 adults and 1 child. when we arrived in our room it was small and in a basement far, far away from reception (i.e. extra long walk). so we asked for a better/different room. that of course would be a significant upgrade fee so we were forced to pay it. the gym was even dingier.
Julie
Amazing ryokan
Amazing, attention to detail and personal service outstanding, room 6 star, onsen amazing and so easy to get to and from Gora and Yumoto
Phoebe
The most relaxing experience
It was such a beautiful property and everything was extremely well taken care of. The staff were so polite and even though some had trouble with English did everything they could to help. We had teppanyaki at the restaurant and tried the Japanese menu. The sashimi was the best I've ever had and the wagyu beef was incredible. Afterwards we went in the private onsen for a small fee and had such a relaxing experience. The water was like silk! Our suite was massive and the beds extremely comfortable. I hope if I ever return to Japan I will have a chance to experience this again.
NUtzz
6 star hotel
From start till end, it was a very wonderful experience.
Staffs, especially Ms Asuka, was very attentive to details and our needs, even came into our room to explain what they had for room service in English as menu was written in Japanese.
Hotel managed to arrange for our heavy luggage to be delivered to our next hotel easily without any complaints.
The room was outstanding, very clean and spacious and comes with a balcony and a private onsen!
Hotel is just 5-10mins walk to a bustop which has a bus that goes to Odawara station.
Staffs, especially Ms Asuka, was very attentive to details and our needs, even came into our room to explain what they had for room service in English as menu was written in Japanese.
Hotel managed to arrange for our heavy luggage to be delivered to our next hotel easily without any complaints.
The room was outstanding, very clean and spacious and comes with a balcony and a private onsen!
Hotel is just 5-10mins walk to a bustop which has a bus that goes to Odawara station.
Marc
Spectacular property
Spectacular property with Japanese flair for minimalist design.
Food quality in hotel restaurant is mind-blowing!
Beautiful in-house onsen. Difficult communication in English, but the staff tries hard. Somewhat remote location - takes quite a bit of time to reach from Odawara or Hakone-Yumoto train stations, but worthwhile'
Food quality in hotel restaurant is mind-blowing!
Beautiful in-house onsen. Difficult communication in English, but the staff tries hard. Somewhat remote location - takes quite a bit of time to reach from Odawara or Hakone-Yumoto train stations, but worthwhile'
Qing
Like a true resort
Hisui appears to be a new hotel and is in the middle of the Hakone area (although away from all the other Yomoto area hot spring hotels) and feels like a true resort. It has the local bus stop just 3 min away which runs often to tourist site areas.
The outdoor hot spring is very nice and clean and not very crowded.
Staff knew us by the name and were attentive to every little detail in welcoming us.
Would stay here if I stay in Hakone again.
The outdoor hot spring is very nice and clean and not very crowded.
Staff knew us by the name and were attentive to every little detail in welcoming us.
Would stay here if I stay in Hakone again.
jow yuh
優秀的環境與服務人員
TAMAKI
予約した時の写真よりも狭い和室とベッド2台だけの部屋に5人押し込まれて、さらにひとり追加料金が5万、レストランの食事代を入れて30万以上かかりました。あの部屋の広さでその料金はあり得ないと思いました。もう宿泊したくないです。
ヒロミツ
ウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです
Verified traveler
快適な滞在
一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。
朝食が美味しかったです。
朝食が美味しかったです。
HIDEKI
食事が美味しい。
清潔感も有り、とても素敵な宿でした。
建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。
（今回は外周側）
1番 気に入ったのが夕食、朝食共に
サービス含め大変満足のいくお料理でした。
食事に夢中で写真が上手く撮れませんでしたが載せておきます。
温泉も綺麗で良かったです。
お湯はサラッとした感じです。
建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。
（今回は外周側）
1番 気に入ったのが夕食、朝食共に
サービス含め大変満足のいくお料理でした。
食事に夢中で写真が上手く撮れませんでしたが載せておきます。
温泉も綺麗で良かったです。
お湯はサラッとした感じです。
Verified traveler
とて落ち着ける静かな温泉宿
家族でファミリータイプのお部屋（4人部屋）に宿泊しました。
部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。
4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^;
朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。
4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^;
朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
Verified traveler
とても落ち着きます
箱根の宿泊先の一番のお気に入りです。
静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。
ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。
また、お邪魔させて頂きます。
静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。
ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。
また、お邪魔させて頂きます。
KAORU
とても良いホテルです
大満足でした。また来たいです。
Verified traveler
レストランのサービスが素晴らしい
会員制ホテルだけに、年配の常連客、家族旅行客が多い印象でした。温泉宿でレストランでゆかたがダメなのは珍しいですが、レストランでの接客係が数・質ともに充実しており、ちょっとした高級レストランのイメージでした。
わじ
スタッフの対応が良かった。
Verified traveler
食事最高
部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。
Verified traveler
お料理がよかったです
手が込んでいて 見た目もお味も最高です
手が込んでいて 見た目もお味も最高です
Verified traveler
El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso.
Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable.
Solo un poco retirado .
Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable.
Solo un poco retirado .
Verified traveler
接客も大変満足です。部屋も最高でした！
接客も大変満足です。部屋も最高でした！料理も最高です！
Verified traveler
We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.
Verified traveler
トイレのリモコンの電池が切れてオシュレットが使えなかったが即対応して頂きました、
夕食時に寒いと思ったらしくスタッフの方が膝掛けを持って来て頂き気配りが凄いと思いました。
お部屋も広く庭園、露天風呂も素敵、お食事も美味しかったです。
スタッフの方々も明るく良かったです。
夕食時に寒いと思ったらしくスタッフの方が膝掛けを持って来て頂き気配りが凄いと思いました。
お部屋も広く庭園、露天風呂も素敵、お食事も美味しかったです。
スタッフの方々も明るく良かったです。
Verified traveler
部屋のコンディションは 何時もと同じく とても良かったです。
部屋に案内をしてくれるの 心配りは？
何だか 行き届かなく 残念でした。
部屋に案内をしてくれるの 心配りは？
何だか 行き届かなく 残念でした。
HIRO
心地よい気分が味わえるリゾートホテル。
立地も良く、スタッフの対応、ロビーや客屋、温泉のどれもハイレベル。ホテルのある仙石原からは、箱根の観光名所や美術館に行くにもとても便利。客室も広くて、清潔。大浴場、露天風呂もきれいで、泉質も良い。会席料理も美味しい。また行きたくなるホテルだと思う。
LEONARDO
EXCELENTE SPA DE MONTANHA
Hotel top em todos os sentidos. O preço pago vale cada centavo.
Kaori
とてもよかったです
お部屋はとても広く、清潔に整えられていました。また、部屋にはコーヒーやお茶などの飲み物だけでなくお菓子も添えてあって、おもてなしの心が充分伝わってきました。
施設には気持ちのよい温泉があり、朝食も美味しく、ゆっくりと時間を過ごすことができました。ありがとうございました。
施設には気持ちのよい温泉があり、朝食も美味しく、ゆっくりと時間を過ごすことができました。ありがとうございました。
KEN
服務優
房價隔月有數百元上落水位。因非熱門旅館，近旅期訂房都可以。西式早餐選擇多，份量大，滿足!會席宴中炸菊花味苦，體驗特別。露天溫泉清潔乾淨，充滿咸鐵味。可walk in及預訂。現金及卡付款都可以。整體似Do Do姐電視介紹的旅館。
kim
Quiet and good hotel in hakone area
Rooms are spacious for a japanese hotel. Onsen water is great, massage is at a reasonable price. It has a small but beautiful garden. Breakfast was also really good. I would definitely recommend.
Verified traveler
家族で行って楽しめます
2連休を一泊で利用しました。大人向けの静かなホテルでしたが、お子様もいらしていて何ら不自由なく快適に過ごしました。
Verified traveler
Personne ne parle anglais.
napasorn
ชอบห้องพักกว้างขวางสะอาด เครื่องอำนวยความสะดวกพร้อม สำหรับอาหารดี พิถีพิถันในการทำอาหารดี
YOSHIMURA
リフレッシュするには最高です。
サービスも行き届いていて、ゆったりとした空間で本当にのんびり出来ました。お部屋のアメニティも充実、ドリンクやお菓子などもとても満足するものでした。
Verified traveler
静かで落ち着けるコスパのいい大人の宿
全てにおいて心配りが出来ている素晴らしい場所です。朝食のみのリクエストでしたがとても美味しくいただきました。お部屋のお風呂も広く温泉で朝ゆっくり入りました。バスローブもあり寛ぐことが出来ます。
Verified traveler
快適だが、グルメには改善の余地あり
館内は全て清潔感があり、大変快適でした。しかし、館内レストランはどちらかと言うと年配の方向けのメニューばかりで、見合うだけの金額ではない気がしました。そのかわり、近所の有名精肉店でローストビーフなどをテイクアウトし、今までで一番おいしいローストビーフでしたので、そちらがオススメです。朝ご飯には系列の甲子園のレストランのブッフェに行きましたが、そちらは品数も多くおいしかったです。
Verified traveler
하네다 공항에서 고속버스로 한번에 갈 수 있는 곳으로 한적하고 조용하여 휴식에 좋음
주변식당 및 편의시설은 부족함
객실시설은 넓고 깨끗하고 훌륭함
스파는 탕의 규모는 크지 않으나 깨끗하게 잘 관리되어 있음
레스토랑 음식이 참 맛있었음
주변식당 및 편의시설은 부족함
객실시설은 넓고 깨끗하고 훌륭함
스파는 탕의 규모는 크지 않으나 깨끗하게 잘 관리되어 있음
레스토랑 음식이 참 맛있었음
Location & surroundings
Hakone Hisui Hotel
837 Sengokuhara, Hakone, Japan
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Hakone Hisui Hotel
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