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Centurion Hakone Bettei

Kanagawa · Japan

1285 389 SengokuharaView location

9.6/10Excellent125 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood8.8/108.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Centurion Hakone Bettei

Located in Hakone, Centurion Hakone Bettei is in the mountains, a 1-minute drive from Hakone Venetian Glass Museum and 8 minutes from Hakone Kowakien Yunessun This ryokan is 33 mi (53 km) from Hakone Open Air Museum and 75 mi (12 km) from Lake AshiEnjoy recreation amenities such as hot springs or take in the view from a terraceMake yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and flat-screen televisions Your bed comes with down comforters and premium bedding Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidetsAt Centurion Hakone Bettei, enjoy a satisfying meal at the restaurant Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a feeFeatured amenities include luggage storage and a safe deposit box at the front desk Free self parking is available onsiteDistances are displayed to the nearest 01 mile and kilometerSengokuhara Onsen - 01 km / 01 mi- Pola Museum of Art - 08 km / 05 mi- Hakone Venetian Glass Museum - 1 km / 06 mi- Ōwakudani - 2 km / 12 mi- Lalique Museum Hakone - 22 km / 14 mi- Hakone Village Samurai Museum - 26 km / 16 mi- Daihakone Country Club - 33 km / 21 mi- Miyagino Hayakawa Breakwater Cherry Blossoms - 34 km / 21 mi- Hakone Museum of Art - 4 km / 25 mi- Hakone Gora Park - 41 km / 26 mi- Fujiya Hotel Sengoku Golf Course - 42 km / 26 mi- Mount Ashigara - 42 km / 26 mi- Sengokuhara Susuki Prairie - 43 km / 27 mi- Hakone Kowakien Yunessun - 48 km / 3 mi- Okada Museum of Art - 5 km / 31 mi The nearest airports are: Haneda Airport (HND) - 1165 km / 724 mi Narita Intl Airport (NRT) - 183 km / 1137 mi

Read more about this hotelShow less

With a stay at Centurion Hakone Bettei in Hakone (Sengokuhara), you'll be a 2-minute drive from Hakone Venetian Glass Museum and 8 minutes from Hakone Open Air Museum. This ryokan is 3.1 mi (5.1 km) from Hakone Kowakien Yunessun and 4.1 mi (6.6 km) from Lake Ashi.

Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets.

Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 6:00 AM to midnight.
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately JPY 2000 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Sengokuhara Onsen 0.1 km / 0.1 mi
Pola Museum of Art 0.7 km / 0.4 mi
Hakone Venetian Glass Museum 1 km / 0.6 mi
Ōwakudani 2 km / 1.2 mi
Lalique Museum Hakone 2.2 km / 1.4 mi
Hakone Village Samurai Museum 2.6 km / 1.6 mi
Sengokuhara Susuki Prairie 2.7 km / 1.7 mi
Miyagino Hayakawa Breakwater Cherry Blossoms 3.4 km / 2.1 mi
Kintoki Shrine 3.4 km / 2.1 mi
Daihakone Country Club 3.5 km / 2.1 mi
Hakone Museum of Art 4 km / 2.5 mi
Hakone Gora Park 4.1 km / 2.6 mi
Fujiya Hotel Sengoku Golf Course 4.2 km / 2.6 mi
Hakuundo Chaen 4.3 km / 2.7 mi
Mount Ashigara 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Car park
  • Bellboy service
  • Luggage room
  • Restaurant
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN KING BED NON SMOKINGTWIN • KING BED NON SMOKINGTWN.KG-NM

    Photos are not available for this room type.

    Centurion Hakone Bettei

    TWIN KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Centurion Hakone Bettei

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE JAPANESE ROOM NON SMOKINGQUADRUPLE • JAPANESE ROOM NON SMOKINGQUA.JE-NM

    Photos are not available for this room type.

    Centurion Hakone Bettei

    QUADRUPLE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Centurion Hakone Bettei

9.6
Excellent
125 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
8.8 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
03 Jun 2026
Andrea
An amazing stay! The location is a bit remote but everything is accessible by a taxi. The hotel staff is incredibly welcoming and helpful. Highly recommended for a modern twist on a traditional Japanese experience.
Partner
8/10
Excellent
31 May 2026
Aaron
Overall very pleasant and unique ryokan experience in Hakone. The location was tucked away from the main areas which added to the ability to relax and disconnect. The dinner and breakfast were both delicious - highly recommend the sukiyaki for dinner! The property only felt a little dated but the flip side was it did feel more traditional lodging than a modern property that wouldn't give us the same unique accommodation. The in-room onsen was small but actually quite nice if you are sized to fit in it. The ability to book the private onsen was exceptional and was thoroughly enjoyed. The complimentary shuttle service to/from the bus stops was very helpful, although it would have been nice to know that pick-up was offered in advance of arriving, as we walked uphill with our luggage from the bus stop which was challenging. The check-in experience was rocky, as there was no-one to be seen when we arrived at 12pm, despite having confirmed that as our arrival time in advance. After that though the experience with the staff was very nice. The hot water in our shower did not work in the morning and unfortunately was not able to reach anyone prior to 7am. Overall would recommend as a memorable ryokan accommodation if you are wanting to be slightly removed from the busier areas and want to disconnect for a night or two and enjoy lovely dining options!
Partner
10/10
Exceptional
20 May 2026
Jane Morag
We had a wonderful stay at Centurion in Hakone. The hotel was fantastic in so many respects: the food was incredible, service was outstanding, our room was amazing - a haven of peace and tranquility. I think we had the most relaxing three days of our lives there.
We would highly recommend.
Partner
10/10
Exceptional
20 May 2026
Rianne Charisse
The food was fresh and amazing. The hospitality is very warm and welcoming as well. Our room also had a nice open air bath that you can relax. Facilities are very clean as well.
Partner
10/10
Exceptional
22 Mar 2026
Margarita
Exceptional staff and service. Wonderful food, loved the onsen
Partner
10/10
Exceptional
04 Mar 2026
Becky
We loved this unique, quaint, and authentic Japanese hotel.
Friends
10/10
Exceptional
19 Feb 2026
Todd
Easy to get to, amazing staff that can flexibly switch from Japanese to English if needed. Food is amazing, the Japanese Breakfast is both beautiful and delicious.
Nice accommodations, calm hot springs baths, both public and private.
Would return for another Ryokan getaway.
Business
10/10
Exceptional
25 Dec 2025
Liam
We had an amazing experience here. The staff were amazing, the rooms very comfortable, the food fantastic. It is a bit further away from the main activities of Hakone, but the team will help you navigate the bus system, which was relatively efficient.
Leisure Partner
8/10
Excellent
27 Nov 2025
Dane
The Centurion Hakone Bettei is a serene and beautifully designed ryokan that excels in hospitality, cleanliness, and overall comfort. The staff are exceptionally attentive, often providing personalized service and helpful shuttle support that enhances the stay. Rooms are peaceful and thoughtfully styled, many with private onsen baths that offer a relaxing, intimate experience. Meals—especially dinner—are generally delicious and well presented, adding to the sense of luxury.

That said, the hotel’s quiet setting also means it’s a bit remote, so transportation can be less convenient. We found the private baths smaller than expected, and breakfast leans more Japanese than Western. Prices are on the higher side compared to simpler ryokans, which may affect value for those prioritizing convenience or larger facilities.

Overall, Centurion Hakone Bettei is an excellent choice if you’re seeking a tranquil, high-service retreat—perfect for unwinding, but less ideal for travelers who want easy access to sightseeing or budget-friendly options.
Leisure Partner
8/10
Excellent
16 Nov 2025
Wei
The ryokan feels very good, new yet also traditional and quiet.

Facility/Amenities: Heated tatami floors are good taste. Things I loved in the room - 3D shower, Dyson hair dryer, foot massage machine. The reserved bath is great. The public bath is small for a public one but I ended up being the only person at the time I used it so that was ok. Things I didn't like - it is too bad the bath tub in the room was bath salt based. I also didn't expect an uphill going to the ryokan from the bus stop so that was exhausting.

Food: Food was good, especially breakfast. (Dinner options is sukiyaki and shabu shabu so they are just expected level)Things I wish were available - for the price, I feel like food service could have been in the room.

Service: I felt the management is putting a lot of effort in providing English speaking staff, but I preferred, at least, the option, of Japanese speaking staff. Explanation of food for example, was very simple. A few words, which does not do justice to the quality of the food being served.
Leisure Self
10/10
Exceptional
09 Nov 2025
LEE ANN
An out of this world experience. Excellent food and service. Second time coming and will return.
10/10
Exceptional
22 Oct 2025
Noah
Secluded beautiful area and amazing hotel
Leisure Partner
10/10
Exceptional
30 Sep 2025
Patricia
Beautiful setting. High level service. Great food.
Friends_and_family Family
10/10
Exceptional
22 Jul 2025
David
Peaceful, relaxing, onsens were so perfect. A great break from the hubbub of Tokyo. And our day of visiting in Hakone was beautiful.
Leisure Family
10/10
Exceptional
12 Jul 2025
Aaron
The perfect relaxing location for anyone looking for a peaceful break from the bustle of Tokyo. The attentive service made the stay even more stress free and relaxing. The meals were exceptional and delivered in cozy private dinning space. I will be recommending this to anyone thinking of going to Japan.
10/10
Exceptional
21 Jun 2025
Ben
Great service, very friendly and helpful staff. Room was nice and spacious. Would stay again. Food also was included and very good
Leisure Partner
10/10
Exceptional
26 Nov 2024
John
The property boasts of top notch service, clean spacious updated rooms and delicious food! It was a highlight of our Japan trip this year!
Leisure Partner
10/10
Exceptional
07 Nov 2024
Susan
Staff was friendly and helpful. Rooms were spacious and comfortable. Onsen was clean and restful. Meals were beautifully presented and delicious!
Leisure Family
10/10
Exceptional
20 Sep 2024
Henry
The overall experience is excellent. Staff over there is over nice and friendly. Private open-aired hot spring is a big plus.
Leisure Family
10/10
Exceptional
19 Sep 2024
Matthew
After a long trip across Japan, this stay was exactly what I needed. The hotel, amenities and staff were all fantastic. The bedroom was one of the most comfortable I’ve ever stayed at. The private onsen helped rejuvenate my body after days of walking and helped me feel brand new again and ready to conquer the last leg of my trip and not to mention the food at this establishment was for lack of a better word, insane. Highly recommend a detour to hakone and this property.
Leisure Partner
10/10
Exceptional
09 Sep 2024
Eric
The service, room, food, and onsen were all 10/10. Not too busy, someone was always available when we needed them. Seriously the food alone was worth the cost to stay the night. I would definitely come back.
Leisure Partner
4/10
Poor
07 Sep 2024
Carole
Over rated and over priced. Don’t go for included dinner as was not good.
Leisure Family
10/10
Exceptional
26 May 2024
LEE ANN
Unbelievable!!!
Impeccable service!
Delicious sukiyaki dinner and Japanese breakfast included.
Will definitely be back!!!
Leisure Family
10/10
Exceptional
27 Apr 2024
Grey

Perfect.

We loved every minute of our stay. We couldn't recommend it more.
Partner
10/10
Exceptional
24 Apr 2024
Michael
We had the best experience, started as soon as we arrived at the hotel until we left. Food was great, had a private hot spring room everyday. Initially we were concerned about convenience of transportation. Hotel stuff sent and picked us up from nearby places and bus stops. The only less than perfect thing is the weather, raining everyday during our stay. But it gives the perfect reason and motivation to come back. Will be our first choice next time when booking hotel in Haneda.
Leisure Family
10/10
Exceptional
10 Apr 2024
Keith
The cuisine was amazing and the staff was both attentive and friendly. Ask for clarity on anything you are unsure of-onsen customs and room temperature, etc.
Leisure Family
10/10
Exceptional
30 Mar 2024
Christopher
Wonderful property. The food is incredible, the staff is first class and the rooms are spacious and wonderful. I can’t to come back.
10/10
Exceptional
11 Mar 2024
Owen
Wonderful accommodation.

Meals were amazing, and were worth the value of the stay in itself. If you aren’t wanting to indulge in kaiseki they also offer the option of both Japanese and Western meals.

Breakfast and dinner are both included in stay, and both were highlights of my time in Japan.

You are given 24/7 access to the public Onsen, and able to book the private Onsen for 45minute blocks per day.

The staff spoke great English, and were super helpful in giving recommendations for the day, and forwarding our luggage to our next stay.
Leisure Family
10/10
Exceptional
14 Dec 2023
lap yan

Geat one night stay

Everything was great with attentive accomodating staffs, tasty food (half board), usage of the private onsen.
Partner
10/10
Exceptional
11 Oct 2023
Verified traveler

Amazingly relaxing :)

Food was amazing, and the hot springs are beautiful and very private.
Friends_and_family Family
10/10
Exceptional
07 Oct 2023
Dennis
We had the most amazing stay at this ryokan. The hotel provides dinner and breakfast. Both meals were exceptional. Probably the best breakfast I have ever eaten which included rice, soup noodles, variety of pickled veggies, grilled mackerel, cooked tofu and fruit for dessert. You also get a 45min private onsen/ open air bath scheduled for you. The hotel also provides slippers, robs and pajama's. Loved the room and atmosphere for this ryokan tucked away in the quiet mountains.
Leisure Partner
10/10
Exceptional
10 Aug 2023
Hana
Amazing rooms, bath, and food. Very friendly and knowledgeable staff, made our stay even better!
10/10
Exceptional
07 Aug 2023
David
The dinner and breakfast was amazing. Loved the private hot springs
Leisure Partner
10/10
Exceptional
30 Jul 2023
Luis
feel the full experience of a Ryocan
Leisure Family
10/10
Exceptional
08 Nov 2022
Jung
Everything was nice and good.
Leisure Family
10/10
Exceptional
09 Jan 2020
David

Amazing And Relaxing

We had an amazing time. The service was exceptional and the facilities were great. Many of the staff spoke English and those whose English was weaker went above and beyond to ensure our needs were met.

Would highly recommend and happily stay there again!
Partner
10/10
Exceptional
21 Nov 2019
Shigeru K

Great service and very nice place to stay

This place was wonderful! The food was great and onsen facility was very clean. Because of the typhoon damage in the hot spring source in the area happened few weeks before our stay, the onsen (hot spring) water was not available part of the time, but the great service of all the stuff made it great stay overall. My wife and I would definitely like to stay there again.
Partner
10/10
Exceptional
10 Mar 2026
Hayriye busra
Çalışanların tutumu ve hizmet çok iyiydi. Sessiz, sakin ve dinlenmek için harika bir yer.
Partner
10/10
Exceptional
25 Jan 2026
Emi
スタッフの方は皆さん親切でフレンドリーでした。質問や依頼にも快く答えてくださって大変感謝しております。
Self
8/10
Excellent
21 Sep 2025
Chiaki
料金とサービスのバランスが取れていると思います。
Leisure Family
8/10
Excellent
10 Sep 2025
マサノブ
すき焼きの夕飯も良かったのですが、朝食の白飯が釜で炊かれていて美味しかったし、鯵が肉厚で見たことのないような品で感動しました。
Leisure Family
10/10
Exceptional
08 Sep 2025
shuji
スタッフの方がとても明るくフレンドリーに話しかけてきて頂き元気な気分になりました。庭の木も綺麗に手をかけていて非日常的な時間を過ごすことができ又行きたいと思いました。
Leisure Family
10/10
Exceptional
28 Aug 2025
ASUKA
客室のお風呂が自然と一体化していて癒されました。スタッフは、客同士の会話をさりげなく聞いていてさりげなくアドバイスしてくれます。しかも違うスタッフ2人とも。とても良く教育されていて素晴らしいです。大浴場は小さかったので貸切露天風呂を無料でチェックイン時に予約できますので、おすすめします。食事も美味しかったです
Leisure Family
10/10
Exceptional
03 Aug 2025
G
サービスが素晴らしかったです
Leisure Partner
10/10
Exceptional
08 Jun 2025
YUSUKE
昨年から2度目の滞在。価格とお部屋やお料理、サービスのバランスもよく、外国人観光客からの人気も高まる中で、日本人観光客にとっても価格に見合った、もしくはそれ以上の安らぎの時間を提供していただきました。お料理は日によって選べるすき焼きとしゃぶしゃぶの夕飯と、和食と洋食から選べる朝食付き。ベランダには露天風呂がついている和室で、大きめのベッド2つがついており、部屋だけでものんびり滞在しやすい仕様になっています。
ホテルが提供する旅館としての強みをフルに発揮されており、和洋折衷のバランス感覚が随所に光っていると思います。大浴場など一部年季の入った設備もありますが、手入れの行き届いた施設です。何よりスタッフの方々の感じがよく、男性スタッフも柔らかい対応の方も多く、長く働かれている女性スタッフの方もいることで、安心感と信頼性が高まっています。
また、機会を見て再訪したいと思います。
Partner
10/10
Exceptional
20 Feb 2025
SACHIKO

また箱根に行くなら、また泊まりたい旅館でした。

2/7から1泊しました。
サービスがすごくよく、部屋も広くて大満足です。12部屋しかない旅館なので、大浴場でも旅館内でも、他の宿泊者の方と会う事がほとんどなかったので、ゆっくりできました。
特に良かったのが、アメニティと送迎の方のサービスです。
時間が空いていたら、ガラスの森美術館まで連れて行ってくださったり迎えに来てくださいました。
車中でも色々なお話が聞けて、本当に楽しかったです。
ありがとうございました。
アメニティも、シャンプーとコンディショナー、化粧水、乳液がよくて、髪の毛はつやつやのサラサラになりました。

食事は美味しかったですが、朝食が一度に出てきたのはちょっと焦りました。
写真を撮るには良いですが、フレンチトーストのホイップが溶けていくのを横目にサラダを食べるのは悲しかったです・・・。
しかしそれをカバーしても余りある、素晴らしい旅館でした!
Friends_and_family Family
10/10
Exceptional
15 Sep 2023
Dan
The property was new, very beautiful, private onsen was 10/10 and super relaxing. Would definitely recommend for someone wanting to try an onsen experience.
Leisure Friends
10/10
Exceptional
27 Aug 2023
あれきさんだたくま
ありがとうございました。
4/10
Poor
22 Aug 2023
Kengo
4:00から10:30まで停電でスタッフの対応も朝食の対応も遅く、エアコンもつかず、温泉にも入れず最悪でした。割引は朝食分の4000円のみの割引で70000円の価値は全くないし、もう絶対に行かない。
10/10
Exceptional
21 Aug 2023
BOIWE
nice STAFF

Location & surroundings

Centurion Hakone Bettei
1285 389 Sengokuhara, Hakone, Japan

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Centurion Hakone Bettei

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