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Livemax Resort Hakone Sengokuhara

Kanagawa · Japan

Sengokuhara 1283 87View location

6.8/10Good74 Reviews
Cleanliness6.6/106.6
Service7.4/107.4
Comfort7.2/107.2
Condition6.2/106.2
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Livemax Resort Hakone Sengokuhara

With a stay at Livemax Resort Hakone Sengokuhara in Hakone, you'll be a 1-minute drive from Museum of the Little Prince and 7 minutes from Hakone Open Air Museum. This ryokan is 3. 2 mi (5. 2 km) from Lake Ashi and 3. 6 mi (5.

8 km) from Hakone Kowakien Yunessun. Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless Internet access. The front desk is staffed during limited hours. Free self parking is available onsite. At Livemax Resort Hakone Sengokuhara, enjoy a satisfying meal at the restaurant.

Make yourself at home in one of the 13 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

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Located in Hakone (Sengokuhara), Livemax Resort Hakone Sengokuhara is within a 10-minute drive of Lake Ashi and Hakone Gora Park. This spa ryokan is 8.5 mi (13.8 km) from Gotemba Premium Outlets and 3.6 mi (5.9 km) from Hakone Kowakien Yunessun.

Treat yourself to a stay in one of the 12 guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and refrigerators, and housekeeping is provided daily. The front desk is staffed during limited hours.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to midnight.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Fee for Japanese breakfast: approximately JPY 3300 per person
    • Late check-in fee for check-in between 11:00 AM and noon
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Sengokuhara Onsen 0.1 km / 0.1 mi
Sengokuhara Susuki Prairie 0.3 km / 0.2 mi
Daihakone Country Club 1.7 km / 1.1 mi
Hakone Venetian Glass Museum 1.8 km / 1.1 mi
Pola Museum of Art 2 km / 1.3 mi
Lalique Museum Hakone 2.1 km / 1.3 mi
Hakone Village Samurai Museum 2.3 km / 1.4 mi
Kintoki Shrine 3.5 km / 2.2 mi
Hakone Visitor Center 4 km / 2.5 mi
Fujiya Hotel Sengoku Golf Course 4.2 km / 2.6 mi
Hakone Ropeway 4.2 km / 2.6 mi
Hakone Pirate Ship 4.5 km / 2.8 mi
Hakone Museum of Art 4.5 km / 2.8 mi
Lake Ashi 4.6 km / 2.9 mi
Ōwakudani 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Laundry service
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Table tennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SMOKING PREMIUMRoom • SMOKING PREMIUMROO.JK-PI

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room SMOKING PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SMOKING WITH VIEWSJUNIOR SUITE • SMOKING WITH VIEWSJSU.WV-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    JUNIOR SUITE SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR SMOKINGTWIN • SUPERIOR SMOKINGTWN.SU-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SMOKINGJUNIOR SUITE • SMOKINGJSU.JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    JUNIOR SUITE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SMOKING PREMIUMSUITE • SMOKING PREMIUMSUI.JK-PI

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    SUITE SMOKING PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SMOKING PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JK-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM SMOKINGSUITE • JAPANESE ROOM SMOKINGSUI.JE-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    SUITE JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORT SMOKINGRoom • COMFORT SMOKINGROO.OM-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room COMFORT SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE JAPANESE ROOM SMOKINGJUNIOR SUITE • JAPANESE ROOM SMOKINGJSU.JE-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    JUNIOR SUITE JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM WITH VIEWSSUITE • JAPANESE ROOM WITH VIEWSSUI.JE-WV

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    SUITE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM SMOKINGTWIN • JAPANESE ROOM SMOKINGTWN.JE-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE JAPANESE ROOMJUNIOR SUITE • JAPANESE ROOMJSU.JE

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    JUNIOR SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SMOKINGRoom • SUPERIOR SMOKINGROO.SU-JK

    Photos are not available for this room type.

    Livemax Resort Hakone Sengokuhara

    Room SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Livemax Resort Hakone Sengokuhara

6.8
Good
74 Reviews
Cleanliness
6.6 /10
Service
7.4 /10
Comfort
7.2 /10
Condition
6.2 /10
Amenities
7.0 /10
41 reviews shown
6/10
Pleasant
18 Feb 2025
Zachariah
I really liked the onsen and the in room onsen. The property area seems kind of dangerous if it snows but it’s in a nice somewhat secluded place. Wish it had mover of a view from my room when using the in room onsen.
Leisure Partner
6/10
Pleasant
30 Oct 2024
Julian
Staff were extremely cordial. Getting to the accommodation via public transport can be a bit of a penance as you can either take a bus or a taxi however i found taking the bus to be the only option as there were limited taxis in the area and waited roughly 10mins to find one. Upon leaving the bus stop you'll find yourself walking up multiple hills to finally reach your destination. I strongly recommend bringing a car. A decent stay overall.
Leisure Partner
2/10
Poor
15 Oct 2024
Weston
Unless you have a car this property is not ideal. As well staff were unwilling to let us into the restaurant and charged us extra after our stay to use the Onsen
4/10
Poor
29 Dec 2023
Jory
It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell.

We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have
6/10
Pleasant
14 Nov 2023
Victor
The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)
Leisure Family
10/10
Exceptional
13 Jul 2021
Hoa

Fabulous!

Great! The check-in process was very quick, and greeted by a nice and professional receptionist. He explained everything to us in English and walked us to our room. We had a nice view of the mountains. Our beds were very big and comfortable. The room is small but we did not need all of the unnecessary space. Our private in-room hot spring tub was perfect for our needs. The included dinner with our room was tasty, fresh, and nicely prepared. We love our waiters. They explained the meal and helped us throughout our meal. The service, smiles, professionalism are one of the best. We had breakfast at the hotel restaurant as well. The breakfast was fresh, huge, and tasty. Our breakfast waiter was nice and friendly. Thank you for a great stay. We will come back again.
Partner
8/10
Excellent
30 Apr 2026
tohokou
入り口が狭いし高すぎるのと、駐車スペースが狭く停めにくい
それ以外は値段の割にとてもよかった
6/10
Pleasant
12 Feb 2026
Shion
まずは、想像した以上にすごいところにありました。
急な坂道を10分弱登り続け、狭めの石段を上りさらに螺旋階段を上がった先にフロントでした。
ほとんどのスタッフさんが海外の方でしたが、言葉遣いや所作も丁寧で迅速でした。食事中も常にスタッフさんがいるので空いたお皿をサッと下げてくれたり、ビールやご飯のおかわりもしやすかったですし、ご飯も夜も朝も本当に豪華だったので、高級レストランにいるような感覚でした。細かいところの清掃と他の口コミにありますが、私達的には許容範囲で強いて言えば芳香剤の香りがどの部屋も強く感じるかなくらいです。総合的には各地の日本人スタッフが多くいるホテルよりスタッフさんの対応もよく、部屋のアメニティもクレンジングと化粧水乳液の他にボディミルクやヘアミルクもあり豊富で満足でした。
Leisure Partner
4/10
Poor
02 Sep 2025
Yoshikazu
駐車場・歩道等が整備されていない
Leisure Family
8/10
Excellent
03 Aug 2025
たなかけいこ
外国のスタッフさんが対応して下さりましたが、非常に丁寧に接客してくださり、気持ちよく宿泊することが出来ました。

ただ泊まった部屋のお風呂を楽しみにしてたんですが、網戸の外に大きな蜂の巣が出来ていて怖かったです。

それ以外はベッドも広く寝る際も凄く心地よかったです。
Leisure Partner
10/10
Exceptional
17 Jul 2025
ヤスノ
部屋付き露天風呂は快適で、お部屋も良かったです。
そして、ご飯はオプションで付けるべき!
味もボリュームもコスパ最高です!!
また、来たいです。
Leisure Partner
8/10
Excellent
18 May 2025
YUKO
フロントへの電話がつながりにくいのが少し残念だったけど、他は問題なく静かにのんびりと過ごせた。部屋のお風呂も良かったです。
Leisure Partner
10/10
Exceptional
24 Oct 2024
しょう
手のひらくらいの蜘蛛が出ました。
クレームではないですが、周りが森なので仕方ないかなと思います。泊まる方は要注意かと。
Leisure Partner
10/10
Exceptional
29 Aug 2024
Yuko

車1人旅ならおすすめです

駐車した途端にお迎えの方が登場。電気自動車で坂上の建物入り口まで乗せてもらいチェックイン。従業員の方はとても丁寧でした。外国生まれと聞きましたが、敬語丁寧かつ全て任せられる安心感ありました。食事は研修会の晩餐イメージの種類ですが、出来立てをタイミングを相談してくださって配膳され美味しくいただきました。値段以上と思いました。部屋は2人なら狭いですが1人旅なら部屋に温泉風呂あり、快適です。

難点は、ゆったり散歩には急すぎる斜面に位置する事、空調の音が大きすぎたこと。
Self
4/10
Poor
13 Jul 2024
Masahiro
予約してから行ってみたら、まず駐車場からかなり急な坂道で荷物を持っては大変でした。そのあとチェックインになったらペット同伴で予約したにもかかわらず、予約した部屋はペット不可だった。泊まるなら追加1万円と言われて渋々承諾したが、あまりにも節度がないのでXperiaの相談窓口に連絡したら、素晴らしい対応で追加なしで泊まる事ができましたが、もう行かないと思います。
Leisure Family
6/10
Pleasant
24 Jun 2024
hidemitsu
大浴場の男湯ロッカーの鍵が回らず開閉に苦労した
Leisure Self
6/10
Pleasant
22 May 2024
Takashi
食事がもう少し豪華な方が良いと思います。
Leisure
6/10
Pleasant
04 May 2024
norihide
外人しかいない
Leisure Family
8/10
Excellent
23 Mar 2024
Wing Chong
the traffic not good
2/10
Poor
29 Feb 2024
katsumi

最悪!

高額なプランを予約したのに夜朝食事無しと言われ追加料金を払い散々な思いをした。Hotels.comの利用をやめる事を検討しております。
Partner
2/10
Poor
24 Dec 2023
kazuhiro

もう2度と、行かないホテル

受付が、外国人で、予約確認に、時間が掛かり、予約無しとの事、ホテル・comに、電話して、やっと確認できた、又
山の中腹に、ホテルがあり、大変な所でした、再度行く気には、なれません。ペット歓迎とあり、前夜に。確認してましたが、当日は、不可でしたが、今回は、特別可能というでした、
Partner
8/10
Excellent
23 Sep 2023
Shouichi
客室風呂が最高でした。
掃除がもうすこし細部に行き届いていれば
満点です。
2/10
Poor
03 Sep 2023
TAKASHI

二度と利用しません。系列全て

フロントスタッフに日本人がいない為に、会話は成立しても細かい所の意味が通じない為に宿泊客の不満や希望に対して阿弓利等が出来ない。二度と利用しません。接待に!
Friends_and_family Family
4/10
Poor
02 Sep 2023
??
駐車場からホテル迄の坂が非常にきつく、年寄りには無理です
Leisure Pet
2/10
Poor
09 Jul 2023
Satoru
とにかく汚い
8/10
Excellent
28 May 2023
まさゆき
もう少し部屋の隅々まで清掃するといいと思います。
例えば窓ガラス、窓レール、部屋の隅っこ。大きな蜘蛛も居ました。



Leisure Partner
8/10
Excellent
23 May 2023
Hiroshi

コストパフォーマンス最強

コストパフォーマンスは最強で、リピートする可能性大。悪い口コミの多くは、施設は古い、掃除の不届き、70段の入り口の階段などですが、値段を考えれば全て許せるレベルでした。改善を絶対にお願いしたいのは、ペット可の表示。全ての部屋に対してペット可と表示されていますが、実は1部屋だけで、他の部屋ではケージから出せず、さらに3300円を現地で追加請求され、不快きわまりなかったです。長い交渉の末、追加料金は無料にしていただきましたが、チェックイン時のトラブルは旅行者にとって、ストレスが貯まるものです。HotelsComの予約システムの問題ですが、最終的な確認の責任はホテルに帰属するのではないでしょうか?早急に改善していただきたい。あと、道路から、ホテルの看板が見えないので、たどり着けないです。パウチッコをガムテープで止めた看板は剥がれていて、見えませんでした。軽自動車は別途ご案内しますと書かれていましたが、これは嘘でした。道にも1箇所案内標識を立てていただけるといいと思いました。
Friends_and_family Family
8/10
Excellent
27 Apr 2023
Debby
Need a car to hotel. Kind of far away from bus stop and is uphill. Very country feel. Good to stay without noisy. Chef is good and food is delicious. Room is not very clean. Need some hooks in toilet and bathing area.
Friends_and_family Family
6/10
Pleasant
27 Aug 2022
yoichi
仙石原の少し高い場所にある、元保養所(10部屋?)を改装したと思われるホテルで、施設はくたびれた感は否めません。
バス停から歩くとかなり遠く急な坂を上がるので、車で行くかタクシー利用をオススメします。ホテル至近駐車場は駐車台数も少なく予約しないと遠い所になるみたいです。
客室露天風呂は仙石原温泉街を眺めながら入れでとてもリラックス出来ました。大浴場も小さいながらあり、客室露天風呂があるせいか此方もほぼ1人で利用できました。
料理はバイキングではありませんが、美味しく頂けました。
少し残念なのは客室の見えにくいところですが、ジュースの蓋等あったりなど館内清掃が行き届いていないところは気になりました。
Leisure Family
8/10
Excellent
24 Aug 2022
Jinwon
店員さんたちが海外から来た方々でもとても親切だった。
Partner
4/10
Poor
17 Aug 2022
??
先日、連れと二人で宿泊しました。
順番にレビューしていきますので、少々長めです。

前日に確認の電話がありましたが、日本人ではなく、若干質問の回答があやふやでした。

ホテルの住所に辿り着き、
エントランスに着くまではほぼ階段です。
足の不自由な方は厳しいと思います。

受付の際、スタッフの方は日本人ではありませんでした。
また、そのスタッフの方は予約した本人ではなく連れにだけ説明をし、連れにガン飛ばしてる感じでこちらとしてはとても不快でした。もしツレが何か言ったら喧嘩が始まりそうな感じでした。

部屋は『シティビュー』にしました。
正直清潔感はなかったけど、
広いベッドでゆったり寝られて良かったし、
部屋のお風呂はちょっとカビ臭かったけど開放感があり良かったですね。

ご飯はどなたもほぼ高評価の通り、
全部がとても美味しかったです!!
床に落とし物をした際、床に虫の死骸やゴミなど凄かったけど、人手が足りないのかなぁ…と言う印象です。
また、食堂での接客対応は皆さまとても良かったです。
ちなみに私たちが確認出来た中で日本人はお一人だけでした。

大浴場は比較的良かったですが、
男性か女性かどちらかがお湯を使っているとシャワーがほぼ出ない笑
シャンプー流し終わるのも10分はかかった。寒かったです笑
だけど、温泉の効能はとても良く、私も連れも肌がとてもすべすべになって、
疲れもしっかり取れました!!

総合的にお食事と温泉の質は良かったけど、それ以外は…でしたね。
どちらにしても、
宿泊時はお世話になりました。
ありがとうございました。
Leisure Partner
8/10
Excellent
11 Aug 2022
みさき
自然豊かでよかった。
Leisure Friends
2/10
Poor
09 Aug 2022
たかこ
お部屋に専用風呂があり開けたとたん臭いがしお湯を貯めようとしたがお風呂の栓がなく諦めて大浴場へいきましたがシャワー栓など汚くお風呂の引戸もカビや汚れが目立ちちゃんと閉まりませんでした。お部屋も清掃が行き届いてなくとても不快でした
Leisure Family
6/10
Pleasant
08 Aug 2022
Hiroyuki
部屋は広くて快適だった。衛生器具など調度品はデザイン凝っていて良かったのですが、壁など被固定側に強度が無くてぐらついているのが残念だった。部屋付の浴室も広くて快適でしたが、清掃は大変だろうと思います。
Leisure Family
10/10
Exceptional
20 Jun 2022
TAKASHI

2食付がおすすめ

料理が素晴らしかったです。部屋もキレイでした。
Friends_and_family Family
6/10
Pleasant
15 Jun 2022
Verified traveler

客室内露天風呂は良かった。

客室内に露天風呂があるので好きな時に何度でも入ることが出来る所が良かった。室内、浴室、浴槽の広さも丁度良かった。
禁煙の部屋がなく煙草臭かったのは結構辛かった。
ホテルまでの階段が狭くて滑りやすくバリアフリーではないので足腰の悪い方はお勧めできない。
只その分秘境的ではあり景色も良い。
Self
8/10
Excellent
12 Jun 2022
みさえ
スタッフの対応とご飯は最高でした。
部屋に着いているお風呂もとても満足です。
しかし、所々の清潔感が欠けていて残でした。しかしコスパも良いので、ぜひ次回も利用したいと思います。
Leisure Partner
10/10
Exceptional
12 May 2021
yukari

素晴らしい

当日の予約にもかかわらず、丁寧な接客して頂き気持ち良かったです。
Friends_and_family Family
10/10
Exceptional
25 Jan 2020
Verified traveler
朝食のみプラン。食事はそれほどなのと、部屋は温泉でないこと以外は概ね満足。
Friends_and_family Partner
8/10
Excellent
20 Jan 2020
Yshk
歩きだとずっと上り坂でアクセスが大変ですが、眺め良く、秘境感があってのんびり過ごせました。部屋の半露天風呂もとても良かったです。
Leisure Family
8/10
Excellent
11 Nov 2019
たかやま
優しく対応していただきました
Friends_and_family Family

Location & surroundings

Livemax Resort Hakone Sengokuhara
Sengokuhara 1283 87, Hakone, Japan

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Livemax Resort Hakone Sengokuhara

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