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Hakone Retreat före

Kanagawa · Japan

1286-116 Sengokuhara, Hakone, Ashigarashimo-gun, 1286-116View location

9.0/10Excellent469 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.4/109.4
Condition8.8/108.8
Neighborhood8.6/108.6
Amenities8.8/108.8
See all ratings
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  • Hotels with spa
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hakone Retreat före

Hakone Retreat Före is conveniently located in the popular Hakone area. The property offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the property's free Wi-Fi in all rooms, daily housekeeping, Wi-Fi in public areas, car park, car hire.

Each guestroom is elegantly furnished and equipped with handy amenities. Entertain yourself with the property's recreational facilities, including hot spring bath, spa, massage, garden. For reliable service and professional staff, Hakone Retreat Före caters to your needs.

Read more about this hotelShow less

Located in Hakone (Sengokuhara), Hakone Retreat Före is within a 10-minute drive of Ōwakudani and Hakone Open Air Museum. This spa hotel is 3.9 mi (6.2 km) from Lake Ashi and 5.8 mi (9.4 km) from Hakone Hot Springs. Make yourself at home in one of the 37 guestrooms.

Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to midnight.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact the property immediately after booking with their expected arrival time.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Sengokuhara Onsen 0.1 km / 0.1 mi
Hakone Venetian Glass Museum 0.8 km / 0.5 mi
Sengokuhara Susuki Prairie 1.8 km / 1.1 mi
Pola Museum of Art 1.9 km / 1.2 mi
Lalique Museum Hakone 2 km / 1.2 mi
Hakone Village Samurai Museum 2.3 km / 1.5 mi
Ōwakudani 3.1 km / 1.9 mi
Kintoki Shrine 3.2 km / 2 mi
Daihakone Country Club 3.2 km / 2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms 3.6 km / 2.2 mi
Fujiya Hotel Sengoku Golf Course 3.9 km / 2.4 mi
Mount Ashigara 4.1 km / 2.5 mi
Otome Toge 4.6 km / 2.8 mi
Hakone Visitor Center 5.4 km / 3.3 mi
Hakone Open Air Museum 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 37
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Airport
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
Show 32 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage roomExtra charge
  • BBQ facilities
  • Library
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Gala dinner
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hakone Retreat före

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Hakone Retreat före

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 49 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable5 photos

    Hakone Retreat före

    DOUBLE DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Internet access
    • Mini fridge
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Electric Kettle
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 109 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable5 photos

    Hakone Retreat före

    SUITE EXECUTIVE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    109 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Electric Kettle
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Internet access
    • Mini fridge
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Living room: 1
    • Wi-fi
    • Toiletries
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Hakone Retreat före

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hakone Retreat före

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXE • 1 Bedroom • 49 m²FAM.DX
    FAMILY ROOM DELUXEPhoto unavailable6 photos

    Hakone Retreat före

    FAMILY ROOM DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Slippers
    • Bathrobes
    • Shower
    • Hairdryer
    • Toiletries
    • Bluetooth speaker
    • Wi-fi
    • Electric Kettle
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hakone Retreat före

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Hakone Retreat före

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDSVILLA • THREE BEDSVIL.3B

    Photos are not available for this room type.

    Hakone Retreat före

    VILLA THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA NON SMOKINGVILLA • NON SMOKINGVIL.NM

    Photos are not available for this room type.

    Hakone Retreat före

    VILLA NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Hakone Retreat före

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Hakone Retreat före

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 48 m²DBL.DX-2
    DOUBLE DELUXEPhoto unavailable5 photos

    Hakone Retreat före

    DOUBLE DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-2

    Room amenities

    • Safe
    • Hairdryer
    • Electric Kettle
    • Slippers
    • Bathrobes
    • Internet access
    • Desk
    • Toiletries
    • Wi-fi
    • Shower
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Mini fridge
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 27 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    Hakone Retreat före

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Safe
    • Mini fridge
    • Internet access
    • Electric Kettle
    • Bathroom
    • Shower
    • Hairdryer
    • Slippers
    • Bathrobes
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hakone Retreat före

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Hakone Retreat före

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hakone Retreat före

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA MOUNTAIN VIEWVILLA • MOUNTAIN VIEWVIL.VN

    Photos are not available for this room type.

    Hakone Retreat före

    VILLA MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

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    Hakone Retreat före

    SUITE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CAPACITY 4DOUBLE • DELUXE CAPACITY 4DBL.C4-DX

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    Hakone Retreat före

    DOUBLE DELUXE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C4-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE NON SMOKINGDouble or Twin • DELUXE NON SMOKINGDBT.DX-NM

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    Hakone Retreat före

    Double or Twin DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR GARDEN VIEWAPARTMENT • SUPERIOR GARDEN VIEWAPT.GV-SU

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    Hakone Retreat före

    APARTMENT SUPERIOR GARDEN VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR GARDEN VIEWTWIN • SUPERIOR GARDEN VIEWTWN.GV-SU

    Photos are not available for this room type.

    Hakone Retreat före

    TWIN SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEWDBL.DX-VN

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    Hakone Retreat före

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-3

    Photos are not available for this room type.

    Hakone Retreat före

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hakone Retreat före

9.0
Excellent
469 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
8.8 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
02 Jun 2026
Roger
To be honest, I was initially hesitant to stay at Hakone Retreat Fore. Having looked at the property photos, a part of me was worried that the aesthetic was too modern and wouldn't deliver on the traditional ryokan experience that our family was hoping for. However, I am so glad to be proven wrong - Hakone Retreat not only honours the ryokan spirit but further elevates it with unforgettable service, food, and comfort.

The main building and villa rooms are understated by design. There are no ornate furnishings, glittery trinkets, or flat screen TVs. Everything serves as the canvas which highlights the nature surrounding you - the calm, the birdsong, the gentle breeze. It is truly a retreat from the frenetic pace of city life.

The onsen features both indoor and open-air baths. You're not just staring at a fence - both have a direct views of the trees and the mountain beyond. The combination of bathing in the water as well as in the forest (\"shinrin-yoku\") creates the deepest state of relaxation.

Lastly, the staff and dining are incredible. We live in a self-proclaimed foodie city and were still blown away from the quality and execution of the Woodside dinner. The kaiseki dinner at Hyoseki was equally impressive in its deceptive simplicity and flavours. The breakfast buffet had a tremendous variety of dishes, all freshly made and delicious.

Hakone Retreat blew my expectations right out of the water! I am grateful to have stayed here and can't wait to return again very soon.
Friends_and_family Family
6/10
Pleasant
01 Jun 2026
Tamzin
My three adult daughters and I stayed at the retreat for 2 nights and had a nice time. The breakfast was absolutely the highlight of our stay! The food was high quality and there seemed to be a bit of everything of everyone. The staff were lovely and helpful, always answering our questions and trying to help in any way that they could. We were a bit disappointed with our room. It seemed a bit tired and cramped for the price we paid. There were no drawers or cupboards to put our clothes in, so the room became quiet cramped for four women. The bathroom also had limited space to arrange our toiletries. The onsen is beautiful and clean and we enjoyed that very much. Overall we enjoyed our stay, but probably would chose a newer and more modern retreat next time.
Family
10/10
Exceptional
29 May 2026
Christopher
This is a very beautiful place for a few days of tuning out and relaxing. Highly recommended.
Partner
10/10
Exceptional
26 May 2026
Eunice
The hotel is located in a mountain so you feel the breeze so nice. The staff are always ready to help. The room was very comfortable. The food was delicious.
Family
4/10
Poor
26 May 2026
Kelvin
Very outdated and dirty room! Paint on walls was peeling, dirty and chipped walls, stained carpet and balcony floors were I stained wood with holes!
Partner
10/10
Exceptional
04 May 2026
Alberto
Amazing location. Kind and helpful staff especially Sato at the check in and during our whole stay.
Partner
10/10
Exceptional
01 May 2026
Andres
Large room. Onsen, restaurant on the property.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Aimee
Everything was wonderful. The scenery was gorgeous, I loved that there was no TV so you can just enjoy the nature and peace surrounding you. Staff was very helpful and very polite. I would highly recommend this place if you’re looking to just get away, relax, and enjoy some peace at the onsen.
Partner
10/10
Exceptional
24 Mar 2026
mark
Dinner was OK, not the best. Loved everything else about the place. Breakfast was worth it.
Friends_and_family Family
8/10
Excellent
22 Nov 2025
Mirna
This was a lovely place to relax, away from the big city, for a few days.
Leisure Family
6/10
Pleasant
20 Nov 2025
Anne-Marie
This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder.
However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Leisure Partner
10/10
Exceptional
18 Nov 2025
Rosemary
Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Friends_and_family Friends
10/10
Exceptional
05 Nov 2025
Jens
Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Friends_and_family Friends
8/10
Excellent
27 Oct 2025
Wasim
Good property and good overall experience.
2/10
Poor
16 Oct 2025
Maria
I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us.

Not to mention the showers look like a prison cell (and smell disgusting).
One of the worst stays of my life. Would never, ever, ever recommend.
Leisure Friends
10/10
Exceptional
03 Oct 2025
Anwar
Staff were excellent. Room was clean but room was aged.
Leisure
10/10
Exceptional
14 Aug 2025
mimi
The room is old and smelly . Need to be remodel.
Leisure Friends
10/10
Exceptional
28 Jul 2025
Michael

Truly a beautiful setting!

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Michele
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Leisure Family
10/10
Exceptional
10 Jul 2025
Andrew
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Partner
10/10
Exceptional
27 Jun 2025
Zhihong
Everthing is great except it is little far away from shopping area.
6/10
Pleasant
02 Jun 2025
Tom
The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
10/10
Exceptional
21 May 2025
Jonathan
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Leisure Self
10/10
Exceptional
16 May 2025
Victoria

A beautiful luxurious retreat!

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Partner
10/10
Exceptional
23 Apr 2025
Nathan
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Davide
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Leisure Friends
10/10
Exceptional
17 Apr 2025
Omid
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Leisure Friends
10/10
Exceptional
02 Apr 2025
Diane
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
Leisure Self
6/10
Pleasant
02 Apr 2025
eleni
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Leisure Partner
10/10
Exceptional
01 Apr 2025
Verified traveler

Definitely a retreat

This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey.
Partner
10/10
Exceptional
27 Feb 2025
Sam

Overnight get away

From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great.

Would highly recommend
Partner
10/10
Exceptional
13 Nov 2024
Darren

A relaxing final stop on a long tour

An excellent and relaxing stay to conclude our tour of southern Japan.

The food was amazing and the staff were very pleasant and focused on us having the best stay.

Thank you very much.
Partner
6/10
Pleasant
15 Oct 2024
Elizabeth
I was a bit disappointed in the quality and condition of the rooms for the price.
Leisure Partner
8/10
Excellent
31 Jul 2024
Tom
The bathroom door was see thru and no privacy in the shower because of this.
Friends_and_family Family
6/10
Pleasant
19 Jul 2024
Jordi
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Leisure Family
10/10
Exceptional
25 Apr 2024
Irwin
This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night.
10/10
Exceptional
24 Apr 2024
Everett
Amazing property with beautiful surroundings. Very attentive staff.
Leisure Partner
10/10
Exceptional
17 Oct 2023
Jessica
This hotel is beautiful! We ended up booking an extra night because we loved the area so much. Hakone is a beautiful town full of nature. It’s so green all around. The hotel has a great bakery coffee area where they hand make their breads. There is a bus stop down the end of the road which takes you everywhere. Not a lot of dining options in the town but the hotel has a great little restaurant.
Leisure Partner
4/10
Poor
15 Oct 2023
JENNIFER
Our least favourite stay in Japan. They do not prioritize guests for their dining, no one greeted us at check-in (we had to hike in the dark from the road up to reception). The staff were SUPER unhelpful and a bit rude. The walls in the room were peeling. Although it is on a bus route, there is not much transportation here. It was a huge disappointment and I wish we could get a refund and have stayed elsewhere.,
Leisure Partner
10/10
Exceptional
01 Oct 2023
Massoud

Loved the place

Awesome place. We stayed 2 nights and explored the Mount Fuji area. Very relaxed setting and fantastic breakfast and dinner.
Partner
10/10
Exceptional
16 Apr 2023
Sandra
Absolutely beautiful inside and out! Sound of wind in trees, breathtaking views, glorious onsen! Staff could not be nicer or more efficient. Even made me a birthday card! 6 course dinner was incredible! I will be back!
Leisure Self
10/10
Exceptional
19 Dec 2022
??
벽난로를 사용해 볼 수 있는 경험도 좋았고 냉장고 안에 채워져있는 무료 제공 음료도 기분을 좋게 해줬어요!
온센을 이용할 수 있어 피로 풀기에 좋았고요.
조식도 종류가 다양하진 않아도 모든 메뉴가 맛있었어요!
아침에 체크 아웃을 한 뒤 카페에서 무료 커피를 즐기며 예쁜 풍경을 바라보는 것도 좋았습니다! 커피 맛있었어요!ㅠ
그냥 이 숙소에서 있는 시간 다 너무 좋았어요 ㅜㅜ
Leisure Friends
10/10
Exceptional
18 Feb 2022
Saehena
Always a great pleasure. It’s my 4th time staying here and I would love to come every month if I can. A perfect place to come alone and enjoy the serenity.
Leisure Self
10/10
Exceptional
12 Feb 2022
marco

Where to refresh your body & sould

I strongly recommend Retreat Hakone Före if you want to refresh your body & should for a couple of days. It's an exquisite structure fully surrounded by nature, where you can enjoy all the relax you need.
The staff is awesome, rooms are clean, free coffee and tea at the hotel cafe, and the breakfast buffet...OMG amazing!
Hot springs are also extremely clean and natural.
Partner
10/10
Exceptional
23 Dec 2021
Verified traveler

Wonderful couples trip

Had a wonderful two-night stay. Excellent food both at the Western and Japanese restaurants. The staff was extremely kind and helpful. Highly recommended.
Partner
10/10
Exceptional
29 Jun 2021
Verified traveler

Very nice hotel for a 1 night away from the city!

Lovely hotel, staff was really nice and provides a good service! Dinner was great as well. The room had a very nice view and the room set up is great!
Friends_and_family Friends
10/10
Exceptional
17 Feb 2021
Verified traveler
Serene, green and peaceful place tucked away up in the hills. Staff were very helpful and it is a true “retreat” away from the city
Leisure Self
10/10
Exceptional
31 Jan 2021
Noel
The staff was
Self
8/10
Excellent
12 Jan 2021
Aaron
The hotel was great, onsen nice, and generally a good stay.

When asking for 1 hour late check out, I was very disappointed that the hotel asked for additional charge. This is not standard practice so was very disappointing.

Additionally, the hotel clearly says “adult only” yet there were many children staying at the hotel. The title of the hotel needs to be changed
Partner
10/10
Exceptional
01 Jan 2021
Verified traveler

Awesome forest retreat

We stayed here for one night and it was the perfect place to relax after seeing museums in Hakone (highly recommend the Open Air Sculpture museum and Pola museum). Great food and onsen, cozy room with nice architecture, and we also got a lovely massage. Highly recommend!
Partner
8/10
Excellent
30 Aug 2020
Josh
Property was amazing; however for the cost we had wished we just got a villa. It was hard to justify the cost for just a hotel room. The additional amenities were great.
Leisure Partner
10/10
Exceptional
16 Mar 2020
Verified traveler
We had a great stay at this hotel. The staff were very friendly and welcoming. It wasn’t a problem that we don’t speak any Japanese. The hotel and surrounding grounds were pristinely neat and clean. Highly recommend!
Leisure Partner
8/10
Excellent
05 Jan 2020
Natalie
Hotel is really nice but away from the main city. If you want peace and quiet this is the place. A bit expensive but the breakfast is really good.
Friends_and_family Family
8/10
Excellent
21 Dec 2019
Serena

Getaway out of the city

beautiful location but service could be better
Friends_and_family Family
10/10
Exceptional
06 Dec 2019
Benny
Overall is good
Partner
10/10
Exceptional
08 Sep 2019
Verified traveler
Amazing staff, amenities, location! Such a beautiful place!
Leisure Self
10/10
Exceptional
07 May 2019
Verified traveler
wonderful place, comfort, beautiful. Bird bath (onsen) is so nice. A must stay in Hakone.
Leisure Self
10/10
Exceptional
26 Mar 2019
Verified traveler
Beautiful natural forest lanscaped property in hills
Leisure Partner
8/10
Excellent
13 Jan 2019
Shek
Everything is good except - they have removed the a la carte option from the menu in the restaurant and the visitors are forced to choose one of the available courses - this is NOT GOOD.
Everything else is fine.
10/10
Exceptional
23 Nov 2018
Verified traveler
The complimentary coffee was delicious. The bakery stocks lots of tasty things. The hot spring baths were wonderfully relaxing. The staff were friendly, gracious and helpful.
Leisure Partner
10/10
Exceptional
05 Nov 2018
Verified traveler

The Nest is The Best

Really a truly amazing experience! Loved every minute of it and cannot wait to find a way back. From the moment we arrived until we left, we had everything we could want; from assistance on excursions, free coffee, privacy, and then some, we had it all!
Partner
10/10
Exceptional
20 Oct 2018
Verified traveler

Luxury meets tranquility in hakone

The Nest was everything we expected and more. Peaceful surroundings, great design, attentive service and a beautiful onsen made this a really special stay. The bed was super comfy and you could look out over the surrounding wilderness through the floor-to-ceiling windows. Will definitely be coming back!
Partner
6/10
Pleasant
16 Oct 2018
nat
Over all is good but the first time i stay I feel better
10/10
Exceptional
10 Oct 2018
Verified traveler
Beautiful location and excellent service. Onsite breakfast and dinner options were a bit too expensive, but the baked goods from their bakery were scrumptious.
10/10
Exceptional
15 Apr 2018
Verified traveler

Trendy and relaxing

Good meals and baked goods at the Woodside restaurant, free gourmet coffee, and a great lounge room with all the hipster artifacts.
8/10
Excellent
15 Apr 2018
Mike

A country retreat

A fairly long uphill walk from the road if you have no car. (Golf cart assistance on check in and out). No TV in the room but the hotel style is rather a 'retreat'. Shower room/toilet floor and walls bare cement finish. Additional charge of 150 Yen per night for the hot spring bath (whether used or not!)
8/10
Excellent
08 Apr 2018
Verified traveler

Nice

Hotel was in a great location, great staff, but effeciency is not great, not staff fault but they need beter training, just small things but it definitely shows. Setting is nice, rooms nice size but needs upgrading. It is a shame as it could be top class but its not, 4stars at best, dinner is not very good so we were forced to eat out.
4/10
Poor
13 Mar 2018
Bo

The photo look nicer than the actual place

I won't come back here or recommend to friend becos it's noting like
the photos and Staff cannot communicate in English Plus they trying to
explain too many things, asking too many questions but not understand
any of my answers.
8/10
Excellent
03 Jan 2018
Allie

A hidden gem

Absolutely loved the hotel. Hotel staff is super friendly. You can get free coffee/ drinks from the hotel's nice little cafe. The food at Woodside which is the hotel's restaurant is EXCELLENT. I really did not expect this high-quality food and service for this price. Both dinner and breakfast were very good. Onsen is also very nice -- one outside and another indoor. It was never crowded and I actually enjoyed the onsen place all by myself everytime I went there. You can really relax at this hotel. The hotel is also close to many attractions such as the Glass Museum and the Open Air Museum, etc. I highly recommend this place.
10/10
Exceptional
05 Dec 2017
Lim

Great stay - will definitely be back

lovely place. Location was a little hard to find, especially since we were driving after sunset, but the drive was definitely worth it. The ambience is great - nestled amidst nature. Amenities are well maintained, with thoughtful touches such as Muji sleepwear provided (which was superb for the cold weather). Design is modern, very clean and great service. There's nothing not to like about this place and we will definitely be back!!
Partner
6/10
Pleasant
30 Oct 2017
Verified traveler

Good location and onsen, but mediocre room

The location is good, really close to the Hakone Venetian Glass Museum and Little Prince Museum, with fresh air and nice views. And I like the overall design style with wood as the major component. The in-house restaurants are very good, luxury and wonderful breakfast.
However, the room condition doesn't quite match the standard of the other amenities. The walls in the room have some cracks, and the shower/restroom wall is just cement wall without any decoration, and I found a bug crawling in my room... For the price I paid, really expect a better room condition. I kind of feel maybe it is because they are still halfway of finishing the overall refurnish. The amenities and outer appearance are really good but the inner room condition is on the other side.
10/10
Exceptional
29 Oct 2017
Alice

Hidden gem

The website doesn’t do it justice, we were taken aback by how gorgeous the place was. Google maps wasn’t very helpful, I’m not sure why it was showing up the wrong location but there was a sign on the Main Street so we found it eventually and we were very happy we did. Excellent service, amazing facilities. Would definitely stay there again.
10/10
Exceptional
20 Jun 2017
Natthapol

Chic hotel

Nice stay
Partner
10/10
Exceptional
21 Jul 2026
Jouke
Heerlijk hotel in de bossen. Uitstekend ontbijt. Goede bedden. Onsen zijn ook goed geregeld
Partner
10/10
Exceptional
12 Jul 2026
laurent
Un vrai petit paradis de repos au milieu de la foret
Friends_and_family Family
6/10
Pleasant
06 Jun 2026
Erica
Trevlig vistelse i Hakone. Fint hotell, men mer modernt och västerländskt än traditionellt japanskt.

Personal var hjälpsamma, körde till/från busshållsplats.
Partner
6/10
Pleasant
02 Jun 2026
Pär
It is a very nice spot for retreat, however not so much to do else. We hiked up for Mt. Kintoki and got a nice view of Mt. Fuji. That was great! We stayed for two nights and had half pension. Breakfast was excellent! For evening meal we had the 5-course menu. The dishes were good/OK, with the very clear exception for the main dishes. The first evening we had, according to the menu, lamb racks. We got a chunk of meat, or rather a chunk of fat, from an old sheep. To get access to the small amount of the very tough meat you would need a razor sharp Japanese kitchen knife which we hadn’t. Taste was similar to wool.
Second night we had as a main course “Rolled Harkone Pork”. This turned out to be rolled fat with approximately 10g of meat in the middle (a piece of 20 mm in diameter). The restaurant is supposed to be a barbecue place and the accompanying vegetables were indeed grilled on the barbecue. However, the meat was “grilled” with a handheld gas driven flame, probably due to that the “meat” was so fat that you couldn’t put it on the barbecue without getting fire. We complained both evenings on the main dishes, without any proper actions taken!
If you decide to go for this beautiful place don’t take the dinner package, go somewhere else for your evening meal!
Partner
10/10
Exceptional
20 May 2026
WONSEOK
食事が大満足でした
Partner
8/10
Excellent
07 May 2026
Katsunori
食事が美味しかったこと、カフェテリアのサービスが良かったこと、自然に囲まれた落ち着く環境などが高評価。
チェックイン対応(部屋の間違い)や、食事のサービスが遅い、お願いしたことを忘れる、レストランキャパオーバーで直ぐに入れないなど、サービス面での改善余地あり。一方トレイニーの日本人女性スタッフの対応はプロアクティブでとても良かった。
部屋の照明は暗め、部屋にテレビは無し、温泉はぬるめ、などは好みで評価の分かれるところ。
Family_with_children
10/10
Exceptional
30 Apr 2026
Hiroki
朝食とても美味しかったです。
Partner
10/10
Exceptional
23 Apr 2026
KAORU
お部屋にテレビがないので、読書したりのんびり過ごせて、心も体もとても癒されました。
料理も温泉も凄く良くてまた泊まりに行きたいと思っています‼︎
Friends
10/10
Exceptional
19 Apr 2026
Jerome
Personnel adorable, nourriture excellente au restaurant japonais comme au restaurant français. Petit déjeuner parfait. Onsen très propre et agréable. Le personnel parle anglais!
Self
8/10
Excellent
07 Apr 2026
yoshiko
朝食がとても良かった
雰囲気良く、リラックスできるホテル
方が丁寧だけど、内容を把握するのが遅くて、少し不安になった
Family_with_children
10/10
Exceptional
25 Feb 2026
Aoi
0歳の赤ちゃんと一緒に宿泊させていただきました。ベビーバスなどをご準備していただき、夕食、朝食時も広いソファー席を確保していただいていたりと、初めての赤ちゃんを連れて旅行でドキドキしていましたがとても快適に過ごす方ができました。
また、どのスタッフの方も笑顔で親切で素晴らしかったです。
私と夫がとても感動したのは料理のクオリティです。
夜のフレンチコース料理、朝のビュッフェ共にこれまで食べたホテルのお料理の中で一番美味しかったです。
箱根は近いので子どもが大きくなったらまた行きたいと思います。
Family_with_children
8/10
Excellent
20 Dec 2025
Akane
おしゃれな施設でゆっくりとでき良かった。
Leisure Partner
10/10
Exceptional
16 Nov 2025
Maiko
紅葉シーズンの宿泊でしたので最高でした。
朝食のブッフェが素晴らしい。
また利用したいです。
スタッフの方がとても丁寧です。
Leisure Partner
10/10
Exceptional
15 Nov 2025
Dominik
Top Frühstück! Tolle Zimmer mit Ausblick in den, sehr geräumige Zimmer! Toller Onsen!
Leisure Friends
10/10
Exceptional
13 Nov 2025
Asami
7年ぶりに宿泊させていただきました。変わらずに従業員様の対応も良く清潔感もありゆっくりできました。焼きマシュマロも美味しかったです。髪ゴムが無く従業員様が私用の物を貸してくださいました🙇‍♀️お風呂場に行ったらあったのですがとても親切で素敵な従業員様でした。お若そうな女性な方です。
Leisure Partner
8/10
Excellent
31 Oct 2025
Takeshi
外風呂への出入り口の床が滑りやすかったので、転ばないようにに配慮した方が良いと思います。段差もあり転んでしまう方もいるかもしれません。
それ以外は、また利用したいと思う良いホテルでした。
10/10
Exceptional
22 Oct 2025
Takashi
夕食がとても美味しかった
Leisure Self
10/10
Exceptional
15 Oct 2025
Emilie
Flott hotell i nydelige omgivelser.
Friends_and_family Family
8/10
Excellent
07 Oct 2025
Alexander
Fantastic staff, kind and helpful.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Stephan
Die Lage \"im Wald\" ist toll, man ist fast wie selbst draussen im Wald! Die Bauweise ist mit viel sichtbarem Holz und in klaren Linien gehalten. Das weitgehend verglaste Restaurant ist beeindruckend gestaltet und man hat direkten Blick auf die Küche. Das abendliche Menü war jeweils ausgezeichnet! Michelin-würdig! weiter sehr schön waren allgemein verfügbare Aufenthaltsräume inkl. sogar gratis-Getränken. Das Zimmer war von der Grösse und Funktionalität sehr gut. Das Bad erschien uns eher klein (wenn auch völlig ausreichend) aber etwas düster und unfreundlich (in Sichtbeton, der schön ein paar Jahre Benutzung sichtbar macht). Das Schlafzimmer war abgetrennt, jedoch mit sehr hochliegenden fenstern ausgestattet, was etwas von Kellerraum-Ambiance ergab (diese hochliegenden fenster haben wir schon anderswo in Japan gesehen, also vielleicht ortstypisch). Es liegt in den Augen des Besuchsres, ob er im Verhältnis zum Preis mehr erwartet oder den Style einfach liebt.
Leisure Partner
8/10
Excellent
30 Sep 2025
Carlos
Hôtel isolé dans la forêt. Beau cadre mais chambre décevante. Idem pour la restauration.
Partner
6/10
Pleasant
10 Sep 2025
Liridona
Das Personal war sehr nett aber das Hotel würde eine Renovierung gebrauchen. Der Onsen Bereich war nicht sehr ansprechend.
Leisure
10/10
Exceptional
05 Sep 2025
Verified traveler

癒しの時間

朝食のクオリティーが高く非常に良かったです。温泉、施設内の景色、カフェバー、ウェルカムドリンク(かき氷)、全て素晴らしかったです。
Friends_and_family Family
10/10
Exceptional
04 Sep 2025
Daniel
Lovely place. Great service and staff, right in nature. Really recommended to relax and take some time off
Partner
8/10
Excellent
26 Aug 2025
kazuki
自然の中でゆっくりと過ごせる貴重な場所。
夜ご飯はルームサービスで注文したがクオリティが高く部屋にいながらも非常に満足できた。温泉もゆっくり入浴できたので総合的にも満喫できたと感じている。
Leisure Self
6/10
Pleasant
22 Aug 2025
Hiroshi

夕食残念

夕食が予約のみでメニュー1種類、高額と少し残念です。宿泊料金との比較、バランスを取る必要があります。
Partner
10/10
Exceptional
19 Aug 2025
Saya
自然に囲まれた環境が素晴らしく、のんびりと過ごすことができました。料理もおいしかったです。
Business_and_leisure Family

Location & surroundings

Hakone Retreat före
1286-116 Sengokuhara, Hakone, Ashigarashimo-gun, 1286-116, Hakone, Japan

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Hakone Retreat före

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