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Hakone Highland Hotel
Kanagawa · Japan
940 Sengokuhara, Hakonemachi, Ashigara-shimo-gunView location
9.2/10Excellent335 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.0/10 9.0
Neighborhood8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hakone Highland Hotel
Enjoy stunning views from the terrace and garden at Hakone Highland Hotel. This hotel offers complimentary Wi-Fi, concierge services, and a vending machine. Dine at the on-site restaurant and bar/lounge, and enjoy a cooked-to-order breakfast (fee applies).
The 74 air-conditioned rooms feature refrigerators, flat-screen TVs, private bathrooms with complimentary toiletries and slippers, safes, and desks. Free self-parking and luggage storage are available.
Located in Hakone, the hotel is a short drive from Ōwakudani and Miyagino Hayakawa Breakwater Cherry Blossoms, and within a 5-minute drive of Hakone Venetian Glass Museum and Sengokuhara Susuki Prairie.
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With a stay at Hakone Highland Hotel in Hakone (Sengokuhara), you'll be a 5-minute drive from Ōwakudani and 6 minutes from Miyagino Hayakawa Breakwater Cherry Blossoms. This hotel is 3.4 mi (5.4 km) from Hakone Open Air Museum and 3.5 mi (5.6 km) from Lake Ashi.
Make yourself at home in one of the 74 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
20
Hotel policies
No rollaway/extra beds available
Unicode Support true
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Meals and futons for children ages 0-3 are not included in the room rate.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
20
-
Optional fees
- Fee for cooked-to-order breakfast: approximately JPY 3200 per person
- Crib (infant bed) fee: JPY 3000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Nearby attractions
Sengokuhara Onsen
0.1 km / 0.1 mi
Hakone Venetian Glass Museum
0.3 km / 0.2 mi
Sengokuhara Susuki Prairie
1.2 km / 0.7 mi
Lalique Museum Hakone
1.2 km / 0.7 mi
Hakone Village Samurai Museum
1.5 km / 1 mi
Pola Museum of Art
1.8 km / 1.1 mi
Kintoki Shrine
2.4 km / 1.5 mi
Daihakone Country Club
2.6 km / 1.6 mi
Ōwakudani
3.1 km / 1.9 mi
Fujiya Hotel Sengoku Golf Course
3.1 km / 1.9 mi
Mount Ashigara
3.3 km / 2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms
3.5 km / 2.2 mi
Otome Toge
3.7 km / 2.3 mi
Hakone Visitor Center
4.9 km / 3.1 mi
Hakone Open Air Museum
5.4 km / 3.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 74
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverageExtra charge
- Wired Internet
- Wi-fi
- Room service
- Laundry service
Show 28 more facilities & services
- Bicycle hire service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- NewspapersExtra charge
- Luggage roomExtra charge
- Library
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Air conditioning in Restaurant
- Conference room
- Meeting room: 1
- Sauna
- Hot tubExtra charge
- Massage
- Hairdressing salon
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hakone Highland Hotel
100
reviews shown
Rajiv
10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time!
Nilesh Kumar
Good
Sushil
Very nice hotel and great staff
Kenneth
Staff is very polite and efficient, the French restaurant is a good experience for fine dining!
Carol Ong
-
Jianguo
good one
Verified traveler
Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
Sailesh
Vintage hotel with great views, garden and Onsen.
MARK
🏨 Overall Impressions
I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations.
🛏️ Rooms
The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor.
♨️ Onsen Experience
The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space.
🌳 Outdoor Facilities
The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll.
👩💼 Staff and Service
The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated.
🍽️ Dining
The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable.
👍 Conclusion
Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations.
🛏️ Rooms
The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor.
♨️ Onsen Experience
The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space.
🌳 Outdoor Facilities
The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll.
👩💼 Staff and Service
The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated.
🍽️ Dining
The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable.
👍 Conclusion
Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
Alan
Lovely hotel, great location
Very nice hotel with a fantastic onsen.
Great location for exploring the area.
Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good.
There’s a supermarket and two 7-11’s and a Family Mart close by as well.
The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Great location for exploring the area.
Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good.
There’s a supermarket and two 7-11’s and a Family Mart close by as well.
The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Scott
The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
ERIC
We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
Maricela
Beautiful gardens
Manian
I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
JOSEFA ANNA
Love this highland hotel will come back soon
We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
Jort
Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
JEFFREY
Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
Chan Chung
Quiet relaxing place with onsen.
Bharath
The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering
Akiko
If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility.
Dekel
Quiet spot in the woods, exceptional service, great hot baths and spacious room, very recommended
Christy
The staff is incredibly helpful and warm. The on-site onsen is amazing. The Hakone bus stops right out front, and it is cheap and takes you everywhere. Food at the hotel includes only one VERY expensive restaurant, but local eateries, a noodle house, Korean BBQ and Italian are within a 15 minute walk or 5 minute bus ride.
Verified traveler
Great hotel and beautiful grounds
Great hotel and beautiful grounds. Would definitely return again
Verified traveler
The employees in the reception can’t explain well in English
Verified traveler
The area is beautiful, the people wonderful, and it's very easy to take busses around.
Dirk
Nice Hotel in the Hakone Highlands
A rather formal place with some French flair in a quite remote but beautiful location. We booked a premium room and it was enormous by Japanese standards. Despite remoteness, the Hotel is easily reached by frequent busses and is well situated visit the Hakone highlights. Only downside is that there re not many eating options nearby. The in house restaurant is excellent, but a bit pricey.
Olwen
Overall fantastic
Overall very impressed! The food was massively overpriced ($100 USD for dinner) but there are some great options nearby. The onesen is glorious! One thing we struggled with was the smell of cigarettes coming into our room. Also like the rest of Japan the beds are short, small, hard and the pillows too few! The staff are very polite and considerate and we enjoyed our stay.
Verified traveler
Super restaurant and best location in the region. Central to attractions. Lovely garden. Top onsen.
Verified traveler
Hotel smelled musty and the curtains had mold on them. In the middle of nowhe
Verified traveler
Lovely hotel
Beautiful spacious room. We picked a room with a private bath which was a treat. The staff were friendly and helpful and the dinner was delicious. The 2 day Hakone free pass is useful (especially if you plan on using the ropeway and or ferry) and includes the \"T\" bus which drops you off right in front of the hotel.
Verified traveler
It's a beautiful hotel with with spacious rooms. But rather far from places.
Verified traveler
Great hotel in the mountains
We had a lovely stay here. Nice and quiet, great staff, excellent onsen facilities (including the shower cubicles and change rooms!)
The area this hotel is in is very quiet and most restaurants close by 8pm. Lots of convenience stores around, though! Close to hiking trails if that's your thing - we walked to the trail head to climb up to Mt. Kintoki for a great view of Mt. Fuji. The hotel grounds looked amazing, although we didn't have enough time to explore. Our room even came with a pair of binoculars and a leaflet to guide you on a walk of the grounds.
Tip: It took us a while to get to the hotel coming from the Shinkansen Odawara station, but we discovered the very-convenient Odakyu Hakone Highway bus that stops right outside the hotel and takes you to Shinjuku station in Tokyo for 1900 Y.
The area this hotel is in is very quiet and most restaurants close by 8pm. Lots of convenience stores around, though! Close to hiking trails if that's your thing - we walked to the trail head to climb up to Mt. Kintoki for a great view of Mt. Fuji. The hotel grounds looked amazing, although we didn't have enough time to explore. Our room even came with a pair of binoculars and a leaflet to guide you on a walk of the grounds.
Tip: It took us a while to get to the hotel coming from the Shinkansen Odawara station, but we discovered the very-convenient Odakyu Hakone Highway bus that stops right outside the hotel and takes you to Shinjuku station in Tokyo for 1900 Y.
Heng Tat
Enjoyed the Onsen
The hotel grounds were very well maintained and provided a picturesque wallpaper visible from most of the hotel compound. Our room was a bit dated. It looked like there was another section that was more updated. The bus stop is just in front of the hotel.
I enjoyed the public onsen experience here – spacious changing room, many shower stalls, indoor and outdoor pools, jacuzzi and sauna all with views of the park.
Dinner was served fine dining style in a very posh set-up. It was enjoyable even though the portions were small and some of the French-Japanese fusion a bit neither one nor there for us. There is a choice of Japanese and French options for breakfast.
The hotel is next to the Venetian Glass museum (a should visit as well).
I enjoyed the public onsen experience here – spacious changing room, many shower stalls, indoor and outdoor pools, jacuzzi and sauna all with views of the park.
Dinner was served fine dining style in a very posh set-up. It was enjoyable even though the portions were small and some of the French-Japanese fusion a bit neither one nor there for us. There is a choice of Japanese and French options for breakfast.
The hotel is next to the Venetian Glass museum (a should visit as well).
Ben
Very nice hotel next door to the Venetian Glass museum. French themed hotel. Restaurant is a bit expensive, and there aren’t options in walking distance, so be prepared for that if you don’t have a car.
The spa and Onsen are really fantastic. Definitely take advantage.
The hotel staff are extremely helpful and kind, and if you’re worried they speak enough English to communicate fine.
The spa and Onsen are really fantastic. Definitely take advantage.
The hotel staff are extremely helpful and kind, and if you’re worried they speak enough English to communicate fine.
Maria-L
Deceiving food. Amazing hotel
The hotel is amazing, very clean and luxury. It is well maintained and the decoration is beautiful. Our room had a small onset in the balcony and we loved it, particularly when it was rainy outside.
The hotel is 30 min away from the station but is well connected to main attractions by frequent bus service. Several lines serve the area so this wasn't a problem for us.
I found the hotel hotel quite expensive but I thought it would be worth it since half board was included. (£2.100 two rooms two nights). Unfortunately the food was slightly deceiving particularly for the European taste. The restaurant is quite posh so... you know big plate small portions. You have a set menu with no options to choose amongst. The food is like a mixture of French / Japanese cuisine. We didn't enjoy the lack of choices and some of the dishes were sent back to the kitchen untouched, e.g. Soup of sweet corn with sea orchin. The morning after we chose Japanese breakfast which was very authentic but again .,, too much for us. It was our fault though as we wanted the Japanese experience. Continental breakfast was scarce and not exactly what I expected. There is a luxury feel around meals but I found it pretentious and not very well delivered. There are no foreigners in the hotel so I guess this is something that perhaps Japanese find it very chic and high standard. I've been in many hotels in Japan. The food served in this hotel was the poshest one ever but the most undatisfying too.
The hotel is 30 min away from the station but is well connected to main attractions by frequent bus service. Several lines serve the area so this wasn't a problem for us.
I found the hotel hotel quite expensive but I thought it would be worth it since half board was included. (£2.100 two rooms two nights). Unfortunately the food was slightly deceiving particularly for the European taste. The restaurant is quite posh so... you know big plate small portions. You have a set menu with no options to choose amongst. The food is like a mixture of French / Japanese cuisine. We didn't enjoy the lack of choices and some of the dishes were sent back to the kitchen untouched, e.g. Soup of sweet corn with sea orchin. The morning after we chose Japanese breakfast which was very authentic but again .,, too much for us. It was our fault though as we wanted the Japanese experience. Continental breakfast was scarce and not exactly what I expected. There is a luxury feel around meals but I found it pretentious and not very well delivered. There are no foreigners in the hotel so I guess this is something that perhaps Japanese find it very chic and high standard. I've been in many hotels in Japan. The food served in this hotel was the poshest one ever but the most undatisfying too.
Yin
Great Hot Spring Resort
Friendly staff, good facilities at the hotel, pacey room with comfortable bed, and the spa area is clean and well organized. The Japanese style breakfast set is delicious! Easy access by bus. Overall, worth every penny!
Verified traveler
EXPENSIVE BUT A NICE HOTEL
everything is expensive. food at the restaurant ran about 7,000 jpy.
SANAE
家族での宿泊でしたが、温泉も広く朝食も美味しくいただきました。
ありがとうございました。
ありがとうございました。
FUMINORI
食事も美味しく格式を感じる良い滞在が出来た。
KEIKO
スタッフの方の対応がとても良かったです。朝番の食事も五感を楽しませてくれました。とても満足しました。リニューアルオープンしたら、また利用させていただきたいです。
???
とっても良いホテルです。
Eliza
Otroligt överpriset för vad man får. De tog 4000 YEN per natt för en baby säng (!) som dessutom hade en himla massa år på nacken. Det var fullt av damm under möblerna. Hutlösa priser på dryck i lobbyn och ingen annan mat att erbjuda än den flådiga franska restaurangen med vita linnedukar.
Trevlig onsen. Ligger bra vid busshållplatsen men i övrigt något ödsligt. Promenadavstånd till en del restauranger:)
Trevlig onsen. Ligger bra vid busshållplatsen men i övrigt något ödsligt. Promenadavstånd till en del restauranger:)
Hernán
Un hotel amplio con muy buena ubicación y maravillosos baños onsen. Es muy recomendable este programa entre Tokyo y Kyoto.
MYUNG HEE
추천하고 싶은 온천 호텔
아주 편안했고 서비스도 최고였습니다
Atsushi
なし
Yosihisa
綺麗で静か
温泉も良い
温泉も良い
Reiko
のんびり出来ます
静かで景色も温泉も良く、のんびり過ごすことができました。公共交通機関でのアクセスが良いのも魅力です。お料理も最高でした。
YUUKO
レストランの食事がとても美味しい。
静かで綺麗でお風呂も良くて、本当にゆっくりできた。
静かで綺麗でお風呂も良くて、本当にゆっくりできた。
XIAOYING
夕食はフランスコース料理でとても良かったです
?
雰囲気は良かったけれど自動販売機などが充実して無い売店も
SHUJI
お部屋は古く交通の便はあまりよくありません
???
ずっと前から良く行ってました。とても良いホテルです。
MIKIO
箱根は現在紅葉真っ盛りでいいタイミングとホテルのサービスを満喫しました‼️
HISAKO
庭がきれい。
Mizuki
食事が美味しかった。
ATSUKO
雰囲気の良い上品なホテル
とても静かで落ち着いた雰囲気のホテルでした。林側の部屋でしたので紅葉が眺め、ゆっくりとお茶を飲みくつろげました。お庭も散策でき、隣りのガラス美術館にもすぐで車を出さなくてもホテル滞在を楽しめました。
又部屋に加湿器があるのはとてもありがたい事でした。
又部屋に加湿器があるのはとてもありがたい事でした。
Kaoru
お部屋のリクエストにも出来る範囲で対応いただけたりスタッフの対応が素晴らしいです。お食事も大変美味しく温泉も良かったです。また利用させていただきたいです。ありがとうございました。
Yuki
スタッフさんの対応が丁寧なところ、施設も管理が行き届いている感じがしました。周辺も館内もとても静かで、落ち着いて過ごすことがでにました。
Verified traveler
ゆっくり過ごせました。
清掃も行き届きいつも快適に過ごさせて頂いています。
今回は夕食が込んでいたのか…食べ終わるのを見守られていたようで、いろいろサービスして頂いたり、すぐに皿を片付けて頂きました。早く次の料理が出るのは良かったのですが余韻も大切ですね。
ソムリエの方がいなくて、サービスして頂いたスタッフに対応して頂きましたが、ワインの相談ができず、ちょっと残念でした。
ゆっくり過ごせますので、またうがいます。
今回は夕食が込んでいたのか…食べ終わるのを見守られていたようで、いろいろサービスして頂いたり、すぐに皿を片付けて頂きました。早く次の料理が出るのは良かったのですが余韻も大切ですね。
ソムリエの方がいなくて、サービスして頂いたスタッフに対応して頂きましたが、ワインの相談ができず、ちょっと残念でした。
ゆっくり過ごせますので、またうがいます。
tsuguo
冷蔵庫が効かない
トイレながしの勢いが弱い
ほかはすごく良い
トイレながしの勢いが弱い
ほかはすごく良い
Sachiko
広々したお庭とお風呂、ハイセンスなくつろぎコーナー、落ち着いた建物にとても満足しました。
レストランもとても素敵でした。力を入れているようなのでベジタリアン対応を明記すれば他とのアドバンテージが図れて完璧だと思います。
一つ、お庭のマップにブランコとあり探したのですがなくなっていて、子どもが残念がっていました。そのため施設、設備マイナス1としました。
レストランもとても素敵でした。力を入れているようなのでベジタリアン対応を明記すれば他とのアドバンテージが図れて完璧だと思います。
一つ、お庭のマップにブランコとあり探したのですがなくなっていて、子どもが残念がっていました。そのため施設、設備マイナス1としました。
かずお
ホテルもスタッフも本当に良かったです！
機会があればまた是非宿泊させていただきたいです。
機会があればまた是非宿泊させていただきたいです。
Hiroyuki
仙石原の素敵なホテル
２回目の利用です。スタッフの方の対応も良く、食事も美味しく申し分ないです。露天風呂もこじんまりしてますが、森の中感があり寛げます。ありがとうございました。
Hu Shan
整潔乾淨、寧靜的地方，可以有良好放鬆的假期
Chun Ming Dominic
I liked that the location is convenient, along the bus route, and the vicinity is quiet. Drawbacks are lack of eateries
masayo
1泊の滞在でした。
お掃除も行き届き清潔でした。
スタッフさんの対応も良くお料理も大変美味しくいただきました。
夕食時間が遅かったので最後のコーヒーはやめておこうかと思ったのですがカフインレスコーヒーを用意していただき大変有り難かったです。
一つ難点は部屋付きの冷蔵庫ではなく保冷庫ということで、部屋で飲み物をキンキンに冷やす事ができなかったことでしょうか...
色々なホテルに泊まっていて、冷蔵庫は当たり前の感覚だったので意外でした。
フロントに電話をしたらホテルの冷蔵庫で飲み物を保管してくれるという事で預かってもらいました。
ただ、暑い時期は部屋の冷蔵庫は必須だと思いました。
お掃除も行き届き清潔でした。
スタッフさんの対応も良くお料理も大変美味しくいただきました。
夕食時間が遅かったので最後のコーヒーはやめておこうかと思ったのですがカフインレスコーヒーを用意していただき大変有り難かったです。
一つ難点は部屋付きの冷蔵庫ではなく保冷庫ということで、部屋で飲み物をキンキンに冷やす事ができなかったことでしょうか...
色々なホテルに泊まっていて、冷蔵庫は当たり前の感覚だったので意外でした。
フロントに電話をしたらホテルの冷蔵庫で飲み物を保管してくれるという事で預かってもらいました。
ただ、暑い時期は部屋の冷蔵庫は必須だと思いました。
HIROSHI
外で夕食しましたが、タクシーの手配が出来なかった。ホテル側て送り迎えのサ-ビスあれば良いと思います。
Miyu
The property was beautiful and spacious full of greenery. The staff were so kind and courteous respectful and accommodating. The breakfast food that we got every morning was either western or Japanese food and it was always delicious spot on. The onsen was amazing, there was an outdoor bath to melt away stress.
Osamu
全体的に良かった。
hongik
가족 휴양지로 조용하고 멋진 분위기에서 온천 욕장의 상태와 수질도 모두 만족스럽습니다. 다시 한 번 더 가고 싶습니다. 친절한 직원 응대에도 감사드립니다.
JUNG SIK
하코네 하일랜드 호텔을 묵으면서...
가족과함께한 히코네 여행이었습니다.
호탤 직원들 모두 친절해 만족하며 보냈습니다.
담에 꼭 더시 들르고 싶습니다.
호탤 직원들 모두 친절해 만족하며 보냈습니다.
담에 꼭 더시 들르고 싶습니다.
akiko
部屋は広くて清潔。お風呂もくつろげるし、上からミストが出る所もあり、楽しめます。
朝食もおいしく、大満足です。
今回2回目ですが、又近いうちに来るつもりです。
朝食もおいしく、大満足です。
今回2回目ですが、又近いうちに来るつもりです。
ヨシコ
木々に囲まれた周辺は落ち着いた雰囲気でとても良かったです！雪❄️が程よく積もっていて幻想的でした。浴場も清潔感があり、露天風呂も心地よかったです。朝食は選択方法がややわかりにくかったように思います。でも、とてもおいしくいただきました！
EIKO
何回も来ています。
安心して宿泊でき、温泉もお料理も素晴らしいです。
安心して宿泊でき、温泉もお料理も素晴らしいです。
???
お食事も美味しかったしスタッフの対応も良かったです。
Chi Lun
Everything was good.
It's warm in the lobby and the reception is nice;
Hotel is near the bus stop, convenience store (5mins) and restaurant (10mins);
The room is neat and tidy and room size is big;
Onsen area is quiet. Breakfast is also included.
The hotel should add a washing machine and microwave.
It's warm in the lobby and the reception is nice;
Hotel is near the bus stop, convenience store (5mins) and restaurant (10mins);
The room is neat and tidy and room size is big;
Onsen area is quiet. Breakfast is also included.
The hotel should add a washing machine and microwave.
Yukari
温泉が最高でした。
Verified traveler
慢活箱根 酒店作為基地都唔錯
去到酒店已經係夜晚八點幾，上嘅山路都算多，建議最好在日間。由於沒有訂餐關係，服務員介紹附近一間只需步行10多分鐘的居酒屋唔錯。
溫泉關門時間為午夜12點，所以每晚夜歸都可以盡量享受浸浴先至入睡。
早餐不是buffet， 選擇比較簡單，只有日式或西式。
總共住了三晚，省了搬酒店時間。
自駕遊，酒店提供充足嘅泊車位，由酒店出發其他景點都方便。
溫泉關門時間為午夜12點，所以每晚夜歸都可以盡量享受浸浴先至入睡。
早餐不是buffet， 選擇比較簡單，只有日式或西式。
總共住了三晚，省了搬酒店時間。
自駕遊，酒店提供充足嘅泊車位，由酒店出發其他景點都方便。
???
静かで上品で、大好きなホテルです。お料理も大変美味しいです。
Katsuya
氷なども依頼すればすぐ持ってきていただけて助かりました
YUKA
とても良い時間を過ごせました。
すぐ隣がガラスの森美術館で割引券もホテルにて購入できて良かったです。
広くて静かで部屋もキレイでまた箱根に行った時は泊まりたいです。
すぐ隣がガラスの森美術館で割引券もホテルにて購入できて良かったです。
広くて静かで部屋もキレイでまた箱根に行った時は泊まりたいです。
YUKA
清潔で、居心地が良く、大満足でした
はるか
とても良いホテルでした！また箱根に来る際は利用したいと思います！
MISAHO
とても静かで快適に過ごせました。露天風呂やジャグジーもあり、キレイで清潔でした。また利用したいです
??
綺麗で落ち着いていて過ごしやすかったです。
広々とした庭園が気に入りました。
早朝に散歩しましたが、川のせせらぎや鳥の鳴き声等を感じる事ができ、大変気持ち良かったです。
時間制で借りることの出来る貸切露天風呂があれば尚良いと思いました。
広々とした庭園が気に入りました。
早朝に散歩しましたが、川のせせらぎや鳥の鳴き声等を感じる事ができ、大変気持ち良かったです。
時間制で借りることの出来る貸切露天風呂があれば尚良いと思いました。
Mikata
お風呂の設備が整っている。テレビに文字情報（字幕）が付くようになってほしい。
Terumi
温泉が有り 水道水が天然水で良かった。
??
部屋も広く清潔で気持ち良く過ごせました。
スタッフの方々も良かったです。
スタッフの方々も良かったです。
Noriko
とても静かで、庭園散歩も楽しむことができました。
いそべみほ
スタッフの対応がとても良かったです！
ERI
何度か利用しておりますがサービスや雰囲気、お風呂等全てに上品さを感じ安心して滞在できます。
HIROKO
お部屋も快適で、大浴場がとても良かったです。
フロントのスタッフの方々が、とても丁寧でした！
フロントのスタッフの方々が、とても丁寧でした！
Oki
素敵な料理、温泉の湯質も上等。
問題全くありません。
問題全くありません。
Verified traveler
また行きたいです。
広大な庭が素敵。
青い空、緑の芝生、緑の木々、川のせせらぎ。
フレンチジャポネと名付けられたフランス料理はやさしい味付けで美味しかった。
温泉はいいお湯だし、風呂から出たところでのんびり休めるスペースもうれしい。
チェックアウトが午後12時で、のんびりできました。
青い空、緑の芝生、緑の木々、川のせせらぎ。
フレンチジャポネと名付けられたフランス料理はやさしい味付けで美味しかった。
温泉はいいお湯だし、風呂から出たところでのんびり休めるスペースもうれしい。
チェックアウトが午後12時で、のんびりできました。
TAKASE
晴れの日のお庭の散歩は最高でした。
また利用したいと思います。
また利用したいと思います。
まみこ
就寝時、暖房を切るには寒いし最低設定の15度では暑すぎる。
送風、冷房でもないし‥
結果ほぼ、寝られなかった。
送風、冷房でもないし‥
結果ほぼ、寝られなかった。
Yuko
建物が不便な作りでした。
リュウイチ
静かで落ち着いた雰囲気で、ゆっくり過ごすことができました。スタッフのサービス心遣いがとても良い雰囲気を作り出していると思います。
また、広々とした庭の散策も楽しめました。
また、広々とした庭の散策も楽しめました。
YU REN
雖然在山區，不過走一段路有一間7-11，員工都很客氣
Verified traveler
快適でした
静かに自然の中で快適に過ごせました。敷地内を通って直接星の王子さまミュージアムへの移動はとてもワクワクし、敷地内の朝の散歩はとても気持ちが良く、星の王子さまミュージアム、ポーラ美術館の前売りをフロントで割引で購入し、とても楽しめました。
また違う季節でぜひ伺いたいと思っています。
また違う季節でぜひ伺いたいと思っています。
Location & surroundings
Hakone Highland Hotel
940 Sengokuhara, Hakonemachi, Ashigara-shimo-gun, Hakone, Japan
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Hakone Highland Hotel
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