Name: Hakone Fuga
Address: 1246 773 Sengokuhara, Hakone, 250-0631, JP

8/10

Excellent

16 Jun 2026

Mariana

Friendly staff, well maintained property.

Partner

10/10

Exceptional

27 Mar 2026

Erika

The facility is absolutely gorgeous. The staff was very helpful and polite. The room was a lot bigger than we expected. We had our first Onsen experience here and everything was just so clean and thoughtfully put together. The ambiance of Hakone Fuga in general made us feel welcome and relaxed. The location is only a short taxi ride from the Togendai stop at the Hakone Ropeway. I’ll gladly be coming back here.

Friends

10/10

Exceptional

07 Jan 2026

David

Looking for an experience? Our stay at Hakone Fuga was oozing with Japanese authenticity and traditional charm. Spacious room for a family of 4 and the private onsen on our balcony was a welcoming site after days of walking the streets of Osaka nd Kyoto! While a bit remote, we loved our stay at Hakone Fuga.

Friends_and_family Family

10/10

Exceptional

09 Feb 2021

Verified traveler

Really nice place to stay for Japanese food and onsen. I will go back for sure!

Leisure Self

6/10

Pleasant

15 Jun 2020

Verified traveler

Hot springs are nice and very relaxing. The only inconvenience is that they don´t have service restaurant without previous reservation, and that was not clarified at reservation time, so, I couln´t buy dinner inside the hotel

Leisure Self

10/10

Exceptional

14 Mar 2020

Michael

Nice place

Impressed with the staff and service. Nice touch with the welcome drink at check in. We had not ordered dinner and they happily drove us to a local eatery and picked us up when we were done. Breakfast was great. The room was average, but clean. The onsen nice! Great for place for couples. Will return.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2020

Ambrosia

Recommended

This place was amazing! The room was very comfortable and the service was really good. I’d love to stay here again when I come back to Hakone. It was not the easiest place to find though (with the bus) but it was ok considering what we got at the hotel.

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Verified traveler

We spent 2 nights here while on honeymoon. Nothing to fault with the place. Cleanliness was off the charts and so was service. We would love to come back again. Thank you!

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Japanese Paradise

Hotel Fuga is Japanese paradise. The people working at the hotel are the ultimate when it comes to hospitality and service. Check in was very nice when we were seated to a complimentary beverage and cake because it was Christmas. The facility was beautiful and tastefully furnished. Our room included breakfast In the dining area. Each dish was artfully arranged and delicious. Upon leaving we were driven by the shuttle to our bus stop for Togendai.
This was my second stay here. It would be my only choice visiting Hakone.

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Kristie

A gem in Hakone

This was a real treat-- I was fortunate to get a great deal on one of the few remaining rooms, and I was amazed at how luxurious the hotel and grounds were. From the complimentary glass of wine at check in, to the beautiful foliage view from my room, to the wonderful onsen baths, to the delicious breakfast-- everything was top of the line.

Self

10/10

Exceptional

28 Oct 2019

Verified traveler

The property was in a lovely part of Hakone and was very comfortable with hot spring baths.

Leisure Partner

10/10

Exceptional

19 Oct 2019

Verified traveler

I stayed here overnight towards the end of my trip so I could unwind after two weeks of pretty fast-paced travel. The hot tub was amazing - so good for sore muscles and so relaxing - and the apartment (I can't call it anything less than that) was gorgeous. I also appreciated the free drinks and nibbles that were available.

This ryokan is a little bit out of the way compared to some of the other ones in the area (still accessible via public transport) - I'd probably choose a different one if I was looking to explore Hakone - but for my purposes it was perfect.

Leisure Self

10/10

Exceptional

08 Oct 2019

Frederick

Wonderfully relaxing, good food. Room small but we didn’t spend much time there. Nice lounge space and hot bath area.

Partner

10/10

Exceptional

01 Oct 2019

carola

Tranquil outdoor spa

The hotel is a bit of the beaten track. The rooms are not too big but comfortable and the bathrooms could be a bit more luxurious. The spa, especially the outdoor tub is very relaxing in a tranquil setting. we opted for dinner at the hotel and the qualir ty of the food was exceptional.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

Gorgeous property and placed in a beautiful location. Quite expensive but close to worth it

Leisure Partner

8/10

Excellent

22 Apr 2019

Verified traveler

A smaller style property, very clean and stylish. Jazz plays in the foyer and there is a nice small bar. Our room was larger than others we’ve stayed in which was a treat.

We stayed here to visit Hakone. It was fairly straight forward to get to Hakone proper, though this property is a little out of the way and at busy times of day the buses in this area are unreliable and often late. I think if we were visiting again we’d choose somewhere closer to Hakone or Hakone Yumoto.
The hotel offers free shuttle pick up and drop off to nearby locations which made transport connections easier. The breakfast offered is only Japanese style set menu (no Western breakfast offered, though we thought this was an option when we booked). Tasty. Similarly, the dinner is a long set course meal of traditional and locally sourced foods - definitely an excellent meal, though quite expensive (was about ¥10000JPY each I think). There are a couple of noodle places for dinner nearby but not much to choose from.
TLDR: hotel great, location not so good, food traditional and a bit expensive.

Leisure Partner

8/10

Excellent

04 Mar 2019

Patrick

Nice stay

Food was great, rooms were very nice, clean and friendly staff. Jacuzzi was wasted opportunity.. Replace with a proper rotemburo. Outside onsen needs a good scrub down on bottom. Bed side table looks out of place.. Old looking..

Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

Beautiful hotel with excellent staff and services

This is a beautiful hotel! The onsen was nice. As was the spa. I had both the Japanese and Western style breakfasts and found both to be tasty. All of the staff are very polite and helpful. There is also a car that will take you to several places nearby that I found very convenient. There are some great things to do nearby like the Choanji Temple and train/bus stops that will take you to all of the area sights. I highly recommed this hotel!

10/10

Exceptional

15 Oct 2018

Verified traveler

Sengokuhara

Awesome and cozy environment. Views of Mt fuji

Family

10/10

Exceptional

15 Jul 2026

Benjamin

Det hele var super godt. Godt personale, rene faciliteter og værelser og fantastisk morgenmad.

Partner

10/10

Exceptional

13 Jul 2026

Marie

Amazing hotel located in a calm part of Hakone! The staff was amazing during our stay, the room was also amazing with the private bath.
The formula with dinner and breakfast was so good, we were able to discover so much nice food from Japan! Thanks for this amazing stay

Partner

10/10

Exceptional

14 Dec 2025

Akio

サウナとジャグジーのついている部屋で、とてもリラックスした時を過ごすことができました。施設全体としても大きすぎず、ごみごみしていないところがよかったです。
夕飯・朝食も味もボリュームもちょうどいいものでした。
なによりもお若いスタッフの皆さんの気持ちの良い接客に癒されました。露天風呂付の部屋もあるとのことでまた利用したいと思います。

Leisure Family

4/10

Poor

03 Dec 2025

HITOSHI

朝夕二食付きのプランしかないが、その食事の運営に課題が多い。スタッフが一品一品サーブする形をとるが、決められた時間に一斉に多くの客が同じ場所で食事を始めるため、スタッフの動線が多くて煩雑、客の食事の展開を見ていない。やたらに間が多くなり食事を終えるまでに無駄な時間がかかる。配膳スタッフも疲れていて雑な対応である。

Leisure Self

10/10

Exceptional

28 Aug 2021

ミキコ

隠れ家のようなホテルで、スタッフの対応、お食事、お部屋全て満足でした。大浴場を期待される方は物足りないかもしれませんが、我が家は満足でした。お世話になりました。

Leisure Family

10/10

Exceptional

17 Aug 2021

Verified traveler

対応も丁寧で清潔感がありました。お風呂が少し狭かった。部屋食が良かったです。

Leisure Family

10/10

Exceptional

10 Jul 2021

Verified traveler

お部屋は和モダンで過ごしやすく
何より静かで鳥の鳴き声しか
聞こえないなか入る個室の露天風呂は
最高でした。
お食事もとても美味しくスタッフの方々の
暖かいおもてなしに感謝します。

Leisure Partner

10/10

Exceptional

05 Jul 2021

Verified traveler

急な予約にも対応していただき楽しい３日間を過ごせました

Leisure Partner

10/10

Exceptional

13 Jun 2021

YOSHIHIKO

全部いいよ、

スタッフの対応が最高！

Partner

8/10

Excellent

24 Apr 2021

SATOMI

価格なりかな？

フロントに電話が繋がりにくく、何回もかける事になりました。また、トイレットペーパーが切れてしまうと言うハプニングもありましたが、それ以外は快適でしたね。
周辺に何もないので、コンビニで買い込みしておくと良いなと思いました。

Friends_and_family Family

10/10

Exceptional

11 Apr 2021

Verified traveler

室内露天風呂にとても

10/10

Exceptional

04 Apr 2021

Takayo

驚きの小さなホテル！大満足ですよ！

チェックインはジャズが流れる中、
ウエルカムドリンクを飲みながらバーカウンターで。ワインが美味しくて、リラックス。小さなホテルの良さを感じ、すでに大満足。小さいながらも清潔で感じの良い浴場でさっぱりした後の、美味しい料理。サービス係の女性と楽しく会話しつつ、その美味しさに驚き、これまた大満足。毎年通うことを主人と誓ったのでした。

Friends_and_family Family

10/10

Exceptional

01 Feb 2021

Akemi

落ち着いた雰囲気、静かで良かった。

Friends_and_family Family

10/10

Exceptional

29 Jan 2021

Kenji

総合点満点の宿

コロナ過の中、ほかの宿泊者との接触を避けるには最高の宿でした、部屋付き露天風呂は温度も適温で湯船の大きさも二人で入浴するには最適でした、半露天風呂は抵抗がありこれまでは選選択肢にありませんでしたが、こちらの半露天風呂は開感もあり、逆にシャワーを使うときに閉めると冬の寒さも遮断され便利でした、ベットもサーダがひいてあるので寝心地も最高ででした、今回はあえて夕食を付けませんでしたが、朝食もとてもおいしく頂き、コロナが落ち着いたら夕食付で訪問指定です。総合点で満点を付けさせていただきました、これからも頑張って頂きたい宿です。

Partner

10/10

Exceptional

09 Sep 2020

team

静かな環境でゆっくり過ごす事が出来ました。部屋の露天風呂もいつでも入れる用になっていて朝焼けを見ながらのお風呂もとても最高でした。

Leisure Friends

10/10

Exceptional

09 Aug 2020

ERI

別館の室内に露天風呂が付いているお部屋に宿泊しました。自然を感じながらゆったり過ごせて、お食事も美味しかったです。食事も部屋の造りもプライベートな空間を満喫できました。また関わって頂いたスタッフの皆様が本当に親切で、マニュアル以外の親切な対応もしていただき、助かった場面もありました。コロナ渦の中お誕生日をお祝いしたく今回は別館を利用しましたが、行き届いた配慮とサービスで安心して過ごせました。また利用させていただきたいです。

Leisure Partner

10/10

Exceptional

26 Jul 2020

KENTA

居心地が良いホテル、

Partner

6/10

Pleasant

16 Jul 2020

レイナ

所々、蜘蛛の巣がありそこにゴミがついていたりしていた。枕にも血がついていたりと汚いと感じてしまった