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Susukinohara Ichinoyu

Kanagawa · Japan

817-77 Sengokuhara, HakoneView location

9.2/10Excellent443 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location4.0/104.0
Neighborhood8.2/108.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Susukinohara Ichinoyu

Susukinohara Ichinoyu is a popular choice amongst travelers in Hakone, whether exploring or just passing through. The property offers guests a range of services and amenities designed to provide comfort and convenience.

Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk are there for guest's enjoyment. Designed for comfort, selected guestrooms offer flat screen television, clothes rack, linens, locker, mirror to ensure a restful night.

Access to the property's hot spring bath will further enhance your already satisfying stay. Discover all Hakone has to offer by making Susukinohara Ichinoyu your base.

Read more about this hotelShow less

With a stay at Susukinohara Ichinoyu in Hakone (Sengokuhara), you'll be a 4-minute drive from Ōwakudani and 8 minutes from Lake Ashi. This ryokan is 3.9 mi (6.2 km) from Hakone Kowakien Yunessun and 9.1 mi (14.7 km) from Gotemba Premium Outlets.

Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.

Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the Breakfast and Half Board rates for children age 3 or younger. Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Sengokuhara Onsen 0.1 km / 0.1 mi
Sengokuhara Susuki Prairie 0.1 km / 0.1 mi
Lalique Museum Hakone 1 km / 0.6 mi
Hakone Village Samurai Museum 1.1 km / 0.7 mi
Hakone Venetian Glass Museum 1.2 km / 0.7 mi
Daihakone Country Club 1.4 km / 0.8 mi
Pola Museum of Art 1.9 km / 1.2 mi
Kintoki Shrine 2.7 km / 1.7 mi
Fujiya Hotel Sengoku Golf Course 3.2 km / 2 mi
Hakone Visitor Center 3.6 km / 2.3 mi
Otome Toge 3.8 km / 2.4 mi
Mount Ashigara 3.9 km / 2.4 mi
Hakone Pirate Ship 4.1 km / 2.6 mi
Miyagino Hayakawa Breakwater Cherry Blossoms 4.4 km / 2.7 mi
Lake Ashi 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fiExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
Show 4 more facilities & services
  • Towels and bed linenExtra charge
  • Restaurant
  • MassageExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM SMOKINGTWIN • JAPANESE ROOM SMOKINGTWN.JE-JK

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4ROO.C4

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Susukinohara Ichinoyu

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Susukinohara Ichinoyu

9.2
Excellent
443 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
4.0 /10
Neighborhood
8.2 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Barbara
Very isolated location, staff nice but difficult to communicate in English. The hotel feels tired and the images on Expedia are not representative
8/10
Excellent
21 Jul 2026
michelle
Hotel room was small but worked for us. The meals were elaborate and the onsen nice.
Friends_and_family Family
10/10
Exceptional
18 Jul 2026
Johannie
La chambre était très belle et le fait d’avoir notre propre bain était vraiment super !
Family
10/10
Exceptional
13 Jul 2026
Phaknapatsphorn
Love private in-room onsen, breakfast and dinner! Amazing ryokan with great service. We look our stay here. The room is spacious! The private spa bath might look small in the photo but actually it is perfect for 2 adults. Highly recommended!
Partner
10/10
Exceptional
08 Jul 2026
Junichi
Nice to have your own onsen in the room
Family
10/10
Exceptional
03 Jul 2026
Chau
Room was clean loveeee the private warm bath in our room. It was pure bliss sitting in the bath hearing natures outside. Food was good and very generous - glad we booked food with our room as theres not a lot of place to eat around esp if you don’t have a car. Very convenient with the bus stop and family mart right outside. Was a very nice peaceful break from Tokyo.
Partner
6/10
Pleasant
30 Jun 2026
Allison
The private hot spring is great. To use the public one at the hotel, no swimsuits are allowed.

Some features of the hotel could use some updating. The front desk staff sometimes spoke English and sometimes were helpful.

The food was pretty good. But the amount of food served in insane, and honestly I wish there was an à la carte option. There are no restaurants close by.
Family_with_children
10/10
Exceptional
26 Jun 2026
King Tai
Wonderful food
Family
10/10
Exceptional
26 Jun 2026
King Ying
The food is great and property is well maintained
Family
10/10
Exceptional
09 Jun 2026
Cody
This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone.
Friends
10/10
Exceptional
08 Jun 2026
Kushal
Beautiful ryokun experience with a lot of good traditional food. Would recommend for new and old visitors to enjoy and relax.
Partner
10/10
Exceptional
07 Jun 2026
Meler
Had the most luxurious meal of my entire trip here
Self
10/10
Exceptional
07 Jun 2026
Benjamin
This was the best place I stayed on my recent Japan trip. If you're doing \"The Hakone Loop\", you might miss it, as if you catch the ship to Motohakone on Lake Ashi you will end up a while away. But! The staff here are lovely, the onsens are amazing, the dinner is phenomenal (and unbelievably huge), the rooms have a lovely atmosphere and are so comfortable, there's a bar with unlimited free drinks, and it's easily accessible via the Hakone Tozan Bus. It's right next to a convenience store too, if that's important to you. I'll remember my stay here for a long time!
Partner
10/10
Exceptional
03 Jun 2026
Cheryl
We loved that they brought in yoga in the morning and a geisha in the afternoon. The onsen was fabulous after a long day if travel
10/10
Exceptional
28 May 2026
Erin
Beautiful property with amazing traditional Japenese meals. The onsen was an incredibly peaceful experience and the staff were all incredibly helpful.
Friends
10/10
Exceptional
21 May 2026
Shania
We had an amazing stay at this onsen hotel. The traditional Japanese dinner and breakfast were delicious and made the experience feel very authentic and immersive. The rooms were beautiful, and having a private onsen in the room was a huge plus. The staff was incredibly welcoming and attentive throughout our stay. Highly recommend for anyone looking for a relaxing and authentic Japanese ryokan experience!! :)
Partner
10/10
Exceptional
21 May 2026
Andrew
yummy apple juice (free drink bar)
Partner
10/10
Exceptional
15 May 2026
Deborah
Breakfast and dinner was phenomenal and extensive. Worth every penny! We had a small private onsen attached to our room. Loved that!!!
Friends
10/10
Exceptional
14 May 2026
Nicole
Lovely place to relax after a busy week in Japan. The onsen in the room was lovely and the room service beef was delicious, as was the breakfast.
Family
10/10
Exceptional
07 May 2026
liz
Great breakfast and open air in room osen was the best.
Friends
10/10
Exceptional
30 Apr 2026
Anith
Amazing hotel and great staff
Family_with_children
10/10
Exceptional
25 Apr 2026
Jake
No real food spots that we could find nearby. But breakfast and dinner was included with the room so that helped a lot
Partner
10/10
Exceptional
17 Apr 2026
Jonah
Nice spacious room with good food
Partner
8/10
Excellent
06 Apr 2026
Connie
Great hot spring
6/10
Pleasant
04 Mar 2026
lishan
Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast!
Family_with_children
10/10
Exceptional
02 Mar 2026
DAVID
Very traditional Japanese Onsen Resort. We had a private onsen in our room. It was wonderful. Food is great if you like Japanese food.
Partner
10/10
Exceptional
26 Feb 2026
ho lun
Cleam room
10/10
Exceptional
23 Feb 2026
Arian
Very cool authentic experience
10/10
Exceptional
17 Feb 2026
Jeffrey
We loved the private onsen in our room.
Partner
10/10
Exceptional
16 Feb 2026
Chun Hon Howard
Room was well maintained
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Rachael
Amazing onsen, kind staff and beautiful location.
Friends_and_family Family
6/10
Pleasant
15 Feb 2026
Evangeline
Staff is awesome very helpful, food is ok and accommodation is ok too.
Leisure Family
10/10
Exceptional
08 Feb 2026
Wing Hay Andrew
Staff was amazing and went above and beyond to help us during our stay
Leisure Family
8/10
Excellent
06 Feb 2026
Li Huan
Clean, beautiful room, friendly staff. Great outdoor onsen. Private onsen is clean, nice, and loves that it looks into nature; though aesthetically a bit basic (looks like a hot tub).

Breakfast and dinner were fantastic. Beautifully presented, tasty, and hearty. That said, dinner was too much food and wished there were more vegetables/fruit!
10/10
Exceptional
03 Feb 2026
Katie
This place was amazing! The staff were all so friendly and helpful. We opted for the full dinner and breakfast with a hot spring bath in the room. Everything was incredible. The food tasted fantastic and the bath was lovely and spacious with a beautiful view of the woods behind the hotel. I highly recommend this place to anyone seeking a relaxing ryokan experience.
10/10
Exceptional
19 Jan 2026
Denise
The hotel is a wonderful oasis in Hakone, very quiet and serene. The rooms are comfy, it has a toilet, shower and an onsen. Theres also a public onsen which is beautiful and the restaurant is in both the main building and the annex. Theres free drinks at certain times, you use the yukatas provided, so many amenities. Great stay
Friends_and_family Friends
8/10
Excellent
18 Jan 2026
Lauren
Special to have an in-room onsen, glad we got to experience Hakone for 48 hours!
Partner
10/10
Exceptional
12 Jan 2026
Celine
Everything about this place was as described. From the room, amenities to the staff. We stayed as a family of 3 and the meals, room & onsen were perfect for our one night stay. Highly recommend.
Leisure Family
10/10
Exceptional
08 Jan 2026
Colin
Private onsen was great. The crab dinner set I ordered together with the room exceeded my expectation
Leisure Partner
8/10
Excellent
28 Dec 2025
qing
Yes
Leisure Family
10/10
Exceptional
26 Dec 2025
Pham Thao Ly
Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended
Leisure Partner
8/10
Excellent
26 Nov 2025
Fernanda
Everything was clean and lovely
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Fatima Zohra
Room was amazing, service was impeccable and the food was absolutely delicious !
10/10
Exceptional
09 Nov 2025
Jen
One of my best experience ever. Great hotel, private bath was amazing. Staffs were helpful. Food was amazing, great location especially if you have a car. Room was spacious and comfortable. Highly recommended.
Self
10/10
Exceptional
06 Nov 2025
FERRIS
Everyone was so kind, from the front desk employees to the dining staff. They put all of my nerves about experiencing a new culture to rest. I was nervous because it was my first time wearing a yukata, and eating a multi-course traditional Japanese meal. The servers especially were very encouraging and helpful, as I had a new question just about every time they walked by. A lot of the food was new to me, and it was absolutely delicious. I would recommend this hotel over and over again, and I will be returning.
Leisure Self
8/10
Excellent
03 Nov 2025
Kelly
The fish was over cooked for dinner. That was the only concern. Everything else was excellent. Breakfast was delicious. The in room onsen was fabulous. It felt so good in the crisp open air. Awesome, i wish I'd done this some 5 to10 years ago. The crowds of tourists were unbelievable. .
Partner
10/10
Exceptional
30 Oct 2025
Andrew
The rooms were lovely with a real Japanese feel and the private onsen was a wonderful luxury. The hotel provided ornate dressing gowns for dining and experiencing the hotel. And the feasts we were served at breakfast and lunch were very impressive. Thanks to all the staff for a wonderful stay
Leisure Partner
6/10
Pleasant
24 Oct 2025
Yue
the inn looked dated. They provided one small bath towel, very thin. No hand towel or face towel. If you need amenities like shower cap, body cream, you have to go to the main building to get it. Onsen is nice but no views. Dinner and breakfast were good.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Drake
Quiet and peaceful
Leisure Friends
10/10
Exceptional
14 Oct 2025
May
Family Mart next to the hotel was very convenient. Nothing else nearby in terms of shopping or restaurants. The private onsen was wonderful as were the public ones. Very clean facility. Kaiseki BF and dinner was really good! Service fantastic.
Leisure Family
10/10
Exceptional
04 Oct 2025
Richard
Absolutely delightful hotel: helpful staff, clean, comfortable, huge room, wonderful food, free tea/coffee/alcohol whenever you like, japanese robe and towels included. The private onsen was so lovely - don’t be fooled by the photos, it was clean as a whistle, just stained by the minerals in the water. Absolutely enormous amount of all sorts of strange and delicious food for both dinner and breakfast.
I’m staying in hostels pretty much every night of my holiday in Japan but wanted to spend one night having an affordable ryokan experience: this place was by far the cheapest in the Hakone area but I can’t see how it could have been better. Adding be put off by its location, it’s a short very easy bus ride from Lake Biwa; it’s also right next door to a 24 hour convenience store.
Self
10/10
Exceptional
02 Oct 2025
Matthew
I told the hotel in advance I was vegetarian and I was incredibly well accommodated. The meals were vegetarian, well presented, diverse and delicious. Lots of new Japanese food experiences. The rooms are large and relatively clean, the futon beds weren’t very comfortable (but no futons really are) and the staff were all exceptionally helpful.
Partner
10/10
Exceptional
01 Oct 2025
Jeremy
This is one of Japans best kept secrets. Would come again with family and friends to take in more from such a great stay.
Leisure Friends
10/10
Exceptional
28 Sep 2025
Abraham
The half board was fantastic and the private Onsen was the best.
Leisure Partner
8/10
Excellent
27 Sep 2025
Armando
Good staff service, but very difficult to transport
Leisure Partner
8/10
Excellent
25 Sep 2025
Ray
It was nice!!
Leisure Self
8/10
Excellent
22 Sep 2025
Kyriaki
The Susukinohara Ichinoyu Hotel in Hakone offers fantastic accommodations, featuring private spring baths as well as access to a larger public bath. The ambiance is lovely, making it a wonderful place to stay. There were also complimentary drinks, including alcohol. The only downside was the tedious trip to get there via a crowded bus, which made for a bumpy ride.

Leisure Family
10/10
Exceptional
10 Sep 2025
Emily
I absolutely loved this place. I’ve already recommended it to friends. The dinner and breakfast was great! Amazing value for money
Leisure Self
10/10
Exceptional
05 Sep 2025
Caitlin
Absolutely loved our stay there. Came as a family with 2 teenagers.
The private onsen was so relaxing and everyone got to spend \"me\" time on their own. The mineral properties of the water was pure bliss.
The dinner and breakfast was wonderful, with lots of food and all you can drink for 90mins at dinner.
Would highly recommend.
Friends_and_family Family
8/10
Excellent
04 Sep 2025
Kelly
Spotless room with private hot tub. The half-board food option we booked was average and convenient. I wish they have a kid menu, raw fish is just not something that little kids enjoy.
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
Ginger
The staff went out of their way to help us make our way somewhere at the last minute. The room was wonderful and we enjoyed the in-room onsen tub and 2 kaiseki meals.
Leisure Family
10/10
Exceptional
15 Aug 2025
Mark
We enjoyed the variety of traditional Japanese food, the bedding was on the firmer side but ok
Leisure Family
6/10
Pleasant
06 Aug 2025
Alison
The futons are very thin. Cleanliness was not great, there was hair and dust
Partner
10/10
Exceptional
16 Jul 2025
Hideki
I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!
Leisure Family_with_children
8/10
Excellent
05 Jul 2025
Hyeun
Amazing place. The room is spacious and has dining area and the bath tub with open window was the best best. However the food was a little disappointing. Otherwise it was great, the hot tub was the best of all.
10/10
Exceptional
24 Jun 2025
Wei
So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature
Leisure Family
8/10
Excellent
20 Jun 2025
Erin

A good adventutr

The location is very convenient via bus line and is beautiful. The hotel is traditional with tatami mats and futons. Food in the restaurant is also traditional. It’s good but not great and we found a really extraordinary restaurant down the hill. I expected trash service between the two days, which was kind of a big deal for our family. It was a great adventure, nice people, just maybe not totally for us.
Friends_and_family Family
6/10
Pleasant
17 Jun 2025
Wendy
Great hot spring and meals.
Leisure Family
10/10
Exceptional
13 Jun 2025
Tiffany
Very nice japanese style room and private onsen is worth it
Leisure Partner
10/10
Exceptional
03 Jun 2025
Aiden
This property was absolutely amazing!
Leisure Partner
10/10
Exceptional
31 May 2025
Simon
We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone.
Leisure Partner
10/10
Exceptional
28 May 2025
Andrew
Wonderful location, nice view
Leisure Self
10/10
Exceptional
25 May 2025
Yuewei
Have a good stay
Leisure
10/10
Exceptional
23 May 2025
Elsa
This was my first time staying in a ryokan and it did not disappoint. Loved the private onsen in the room and the traditional Japanese beds were surprisingly comfortable. The kaiseki meals were delicious and amazing! The meals are served in the restaurant, instead of in your room like more traditional ryokans, but was just as great of an experience. We used the nearby bus to get around to explore Hakone. Highly recommend staying at Susukinohara Ichinoyu!
Leisure Partner
10/10
Exceptional
14 May 2025
Stewart
The service was fantastic with traditional Japanese food
10/10
Exceptional
08 May 2025
Elizabeth
If was a magical and luxurious experience!
Friends_and_family Friends
8/10
Excellent
06 May 2025
Kai Kei
The property is fairly new, though there's not much to do inside the propery as there's no common entertainment or things to do in hotel. Resturant is ok but not up to other ryuken's standard. The convenient store nearby is a great plus.
Leisure Partner
10/10
Exceptional
23 Apr 2025
Brian
Had an incredible time here!
The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!
Leisure Self
10/10
Exceptional
22 Apr 2025
Grace
A beautiful ryokan in a secluded area but essily accessible by bus. Family mart is next door. Wonderful amenities, the most elaborate dinner and breakfast packages (if you want to try a traditional Japanese meal, THIS is it!), wonderful private onsen in room and friendly staff. Highly recommend. You will not regret your visit.
Leisure Partner
10/10
Exceptional
20 Apr 2025
Jersey
We like the convenience of staying there. Plus the staff are helpful.
Leisure Family_with_children
10/10
Exceptional
07 Apr 2025
Genille Grace
We were a party of eight with two seniors and two young kids and all of us enjoyed our stay. The stay was very comfortable and the seafood dinner and Japanese breakfast were both excellent. We would definitely return. Staff were great and super helpful.
Leisure Family_with_children
10/10
Exceptional
01 Apr 2025
Yi Ling Elaine
We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure.
Leisure Family
10/10
Exceptional
25 Mar 2025
Marie
I had a wonderful stay at this hotel! The highlight was definitely the onsen - so relaxing and peaceful. The entire atmosphere is very calm, making it a perfect place to unwind. The food was absolutely delicious and plentiful, and the staff was very friendly and welcoming. I visited on a solo trip and truly enjoyed my time. Highly recommended!
Leisure Self
10/10
Exceptional
15 Mar 2025
Selena
Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!
Leisure Self
10/10
Exceptional
15 Mar 2025
Catherine

My stay at Hakone

My dinner and breakfast were delicious. My unit comes with in room Onsen. We had a terrific stay .
Partner
10/10
Exceptional
17 Feb 2025
D L
We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this.
Partner
10/10
Exceptional
15 Feb 2025
Trysha
Beautiful property and wonderful service.
Leisure Family_with_children
10/10
Exceptional
08 Feb 2025
Perla del mar
I absolutely loved my stay there everything was perfect! From food to the room, the staff! They were so nice and helpful. Plus the hotel is beautiful, there’s free drinks, the onsen is simply wonderful. Really close to togendai! Even a family mart! 1000/10 the experience was just wonderful
Leisure Friends
8/10
Excellent
04 Feb 2025
Honey
Room was great but bed and pillows were not comfortable. The toilet area could use some heating since it was winter.
Friends_and_family Friends
10/10
Exceptional
15 Jan 2025
roderick
Service was great, room was clean with the private bath. Food was great if your into traditional kaiseki like meals. Location is great, about 2 minutes away from the bus stop and there’s a 24hr convenience store right at the bus stop.
Partner
10/10
Exceptional
20 Dec 2024
William
Excellent value for money. Private onsen in room with delicious food
10/10
Exceptional
07 Nov 2024
Verified traveler
Absolutely amazing, one of the best experiences I’ve had in Japan.
Partner
10/10
Exceptional
30 Oct 2024
Joseph
Friendly, helpful staff
Excellent breakfast
Clean, beautiful rooms
Private onsen well worth the price
Leisure Partner
10/10
Exceptional
18 Oct 2024
Marcus
Wonderful first experience with an Onsen/Ryokan style hotel. Friendly staff and excellent traditional Japanese facilities and dining. Only drawback was the proximity to the highway which was a little noisy when using the onsen rooms; however, it was very convenient to catch public transportation due to its proximity to the main road. Would recommend this stay.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Xiaolan
Great Japanese style Inn with private hot tub.

Service is great. Location is great to catch bus. There is a bus stop right in front of this hotel. Family mart next door.
30 mins bus to Hakone train station. We had half board meal and food was great too.

There is free pop and ice cream bar in front of public bath. Good value at this price.
Leisure Family
10/10
Exceptional
26 Sep 2024
Jackson
Super nice place. The included dinner was fantastic, i wasnt as big a fan of the breakfast but it was great too. Highly recommend a room with a private bath. The aesthetic of the rooms is incredible. Highly reccomend
Leisure Friends
10/10
Exceptional
27 Jun 2024
Alex
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for the day. We had a wonderful time and look forward to staying again the future. Arigato gozaimasu!
Leisure Family
10/10
Exceptional
22 Jun 2024
Donald
This was a wonderful getaway experience for us. We loved the private bath in the room and enjoyed both the evening meal and the breakfast
Leisure Family
10/10
Exceptional
09 Jun 2024
Anthony

Simple, Clean, Japanese Feel

Good and simple Onsen with Japanese feel, and without the 5-Star extras. Clean, bright, rather modern design.
Only shortfall is there is only one towel in the room. The hotel should be more generous on towels.
Business
10/10
Exceptional
29 May 2024
Michelle
A wonderful escape! Ryokan style accomodations, private and public baths and traditional meals. Very friendly and helpful staff even with a language barrier.
Highly recommend😁
Leisure Family

Location & surroundings

Susukinohara Ichinoyu
817-77 Sengokuhara, Hakone, Hakone, Japan

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Susukinohara Ichinoyu

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