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Ajisai Onsen Ryokan

Kanagawa · Japan

1320-653, GoraView location

9.2/10Excellent450 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ajisai Onsen Ryokan

Relax in the hot springs or stroll through the peaceful garden at Ajisai Onsen Ryokan. This traditional Japanese inn offers complimentary Wi-Fi, a vending machine, and daily local cuisine breakfasts (available from 8:00 AM to 10:00 AM for a fee).

The ryokan provides convenient amenities such as multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self-parking is available onsite.

Each of the six guestrooms features a flat-screen television, complimentary Wi-Fi, a private bathroom with complimentary toiletries and a bidet, a safe, a desk, and daily housekeeping. Located in Hakone's Gora district, Ajisai Onsen Ryokan is a short drive from Hakone Kowakien Yunessun and Hakone Gora Park.

It's also conveniently located 6. 8 miles from Lake Ashi and 11. 7 miles from Gotemba Premium Outlets.

Read more about this hotelShow less

With a stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park.

This ryokan is 4.6 mi (7.4 km) from Lake Ashi and 10.9 mi (17.6 km) from Gotemba Premium Outlets. Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Childcare

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No elevators Unicode Support true Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 4:00 PM to midnight.
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Contactless check-out is available.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 4:00 PM - 11:30 PM
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately JPY 3600 for adults and JPY 3600 for children
    • Pet fee: JPY 5000 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    Malay

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Hakone Museum of Art 0.7 km / 0.4 mi
Hakone Gora Park 0.7 km / 0.4 mi
Hakuundo Chaen 0.8 km / 0.5 mi
Sengokuhara Onsen 2 km / 1.3 mi
Hakone Open Air Museum 2.1 km / 1.3 mi
Ōwakudani 2.2 km / 1.4 mi
Miyagino Hayakawa Breakwater Cherry Blossoms 2.4 km / 1.5 mi
Hakone Kowakien Yunessun 2.6 km / 1.6 mi
Okada Museum of Art 2.8 km / 1.7 mi
Chisuji Falls 3.3 km / 2 mi
Pola Museum of Art 3.6 km / 2.2 mi
Hakonejinja Mototsumiya 4.9 km / 3 mi
Sengokuhara Susuki Prairie 4.7 km / 2.9 mi
Hakone Venetian Glass Museum 5.2 km / 3.2 mi
Hakone Ropeway 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 6
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Garden
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Ajisai Onsen Ryokan

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Ajisai Onsen Ryokan

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Ajisai Onsen Ryokan

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ajisai Onsen Ryokan

9.2
Excellent
450 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Natasha
We loved our night at the ryokan. The staff were friendly and attentive. We enjoyed dressing in a yukata for dinner and using the private onsen. Dinner and breakfast was amazing. Thank you 🙏
Family_with_children
8/10
Excellent
18 Jul 2026
Julie M
Pros: We had 2 breakfasts and 2 dinners while staying. We mostly had the Japanese omakase, which were lovely and delicious. Both dinners had a cooking option - 1 hotpot and 1 grilling. There were 3 options of private onsen for 2 50-minute slots/day, and if there were openings, you could sign up for an additional. We appreciated we could go as a family together. The outdoor spaces were perfect. It was fun wearing the yukata, and they gave our kid a sweet little welcome package.

Cons: The onsens didn't have any options for cold plunge - the closest were low pressure cold shower. The 1 onsen with the sauna closet option was turned off between sessions so even though we turned it on when we got there, it didn't really get warm enough to be a sauna by the time the 50 min were over. In our room, the beds were laid out on the tatami when we arrived, but we had expected fold up / turn down service, which we didn't get at any point during our 2 night stay, even when we left our room key for the day. Note that while there are options walking distance away, the roads are twisty and have hedges, and cars seem to be prevalent so it was safer for us to get taxis in the end, esp when raining.

Overall, it was pleasant and a good option if you don't have much time in Japan to experience these things. For us, it ended up being pretty expensive for what it was, considering we'd had other omakase, onsen, and stayed in tatami mat rooms elsewhere during our trip for much much cheaper.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Grant
Onsen was nice
Family_with_children
10/10
Exceptional
04 Jul 2026
David
This accommodation represented what my family, as US citizens, think of regarding a relaxing, traditional Japanese dining and lodging experience. There is much to praise about this property; the food, the room, the onsen, etc. We felt like special guests here as the hotel staff was friendly and helpful. The train ride up to the property was breath taking. This was a perfect one-night stay.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Van
The whole experience was awesome. Love their traditional dinner and breakfast. Friendly staff.
Family_with_children
10/10
Exceptional
30 Jun 2026
Soshana
Quaint and the meal was delicious!
Family
10/10
Exceptional
23 Jun 2026
QUYEN
We loved our experience and definitely would come back in the future!
Family_with_children
10/10
Exceptional
22 Jun 2026
Danais
La propiedad es fabulosa . Toda una experiencia !!!! La atención de los chic@s maravillosa . Superó todas nuestras expectativas y más !
Family_with_children
10/10
Exceptional
20 Jun 2026
Benoit
Nous avons adoré notre séjour à l’onsen Ajisai à Hakone. L’endroit est magnifique, calme et très agréable. La nourriture était absolument délicieuse, avec des repas de grande qualité qui ont dépassé nos attentes.
Les bains onsen étaient encore mieux que ce que nous imaginions : propres, relaxants et parfaitement entretenus. Tout a contribué à rendre notre séjour mémorable.
Nous recommandons cet établissement sans hésitation.
Partner
10/10
Exceptional
20 Jun 2026
Alessandro
Tranquil and easy to get to! Staff are very friendly
Family
10/10
Exceptional
19 Jun 2026
Natalie
We had an amazing stay. The meals were delicious, thoughtfully prepared and beautifully executed. Very very family friendly and the onsens were relaxing. Despite needing to sign up for slots for the private onsens, we felt like we had more than enough time to soak. Highly recommend.
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
moria
The property is beautiful with lots of areas to sit and relax. It’s set far from town and a taxi or several buses are required to reach the property. However it’s an easy walk to the cable car or bus stop.
Our room was as requested and ready for 2 adults and 1 child with comfortable futons. We had television, mini fridge and microwave.
The staff were very welcoming to the entire family and cater to entertainment for children. There were games and items ready for children.
The onsens are kept clean and reserved for private use. We did not have trouble with times as there are 3 onsens and showers available. Spa items and toiletry kits are provided.
The meals are made with care and beautifully presented. The food was delicious! They honored food restrictions as requested. The staff did amazing wonderful job with food and we felt pampered.
I gave 4 stars due to our room had the distinct and strong odor of mold (not the sulfur of the onsen, indeed mold). Our items had to be washed and sanitized to remove the odor. The air purifier in the room did not offer relief from this. The AC unit has a dry option which also did not offer relief. The rest of the property was without the moldy odor.
One evening our room sink did not have warm water so we used the communal bathroom for washing with warm water. This was inconvenient but only occurred one night out of two.
Family_with_children
10/10
Exceptional
17 Jun 2026
Josh
This place was amazing. Very peaceful. The staff was pleasant and helpful, and the food was delicious. The onsens were quite nice, and very clean. Would love to stay here again.
Family_with_children
10/10
Exceptional
09 Jun 2026
Shelly
Outdoor onsen was nice
Family
10/10
Exceptional
06 Jun 2026
Robert
The staff was very helpful during my visit. The hot springs bath was very relaxing and private.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
Kirsty
The staff were attentive and welcoming! The onsen was great. The food was delicious!
Family
10/10
Exceptional
02 Jun 2026
Amy
The staff was so nice, super helpful and friendly. The accommodations were amazing and the onsens were so relaxing. Our family had a great experience, including our 6 and 8 year old boys. A highlight of our trip. Would definitely recommend!
Family_with_children
10/10
Exceptional
20 May 2026
Murray
Great food, lovely ambience
Family
10/10
Exceptional
16 May 2026
John
Very friendly staff. Great facilities.
10/10
Exceptional
15 May 2026
Amy
Food was amazing. Schedule of the 3 onsens ensures that you will have adequate time and it will be private.
Friends_and_family Family
10/10
Exceptional
08 May 2026
Ian
I highly recommend this Ryokan for a traditional Japanese experience. The room was spacious, comfortable and I loved the tatami mat! The kaiseki and traditional breakfast meal were exceptional, with beautifully plated dishes. The staff were incredibly welcoming and helpful. The onsen was a wonderful place to unwind, with three options available - be sure to book in advance to secure a private timeslot. The nearby antique museum is also worth exploring if you have some free time. Overall, I had a fantastic and relaxing stay at this Ryokan, which provided a peaceful escape from the hustle and bustle of the city.
Partner
10/10
Exceptional
30 Apr 2026
Matthew
Lovely stay in a beautiful part of Hakone. The dinner was superb.
Partner
10/10
Exceptional
15 Apr 2026
Xiaodong
Pleasant stay, excellent dinner!
10/10
Exceptional
15 Apr 2026
Colin
Great ryokan with absolutely wonderful onsens. One of the highlights of our trip to Japan!
Family_with_children
10/10
Exceptional
15 Apr 2026
Christopher
Lovely relaxing break amongst a busy trip. Staff were lovely and accommodating, food was delicious and substantial!
Family_with_children
10/10
Exceptional
26 Mar 2026
LOURDES
So relaxing and everything was great! The best part of our trip ! Onsen was awesome and private, the meals were A(+]. Just take a taxi ( we used the Go app) to and from the station. We walked uphill to get there, but streets narrow and we were a little concerned with the cars driving by.
10/10
Exceptional
22 Mar 2026
Terry
Staff was exceptionally attentive and professional. The food was excellent. Everything was well organized. The environment was peaceful and welcoming.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Andrea
The perfect start to our Trip! Beautiful facilities in an equally beautiful area. Our room was clean and comfortable. The staff was friendly and helpful. The food was delicious. I would love to visit again!
10/10
Exceptional
19 Mar 2026
Raymond
Great stay with family. Food is wonderful! Serious ce is great.
10/10
Exceptional
17 Mar 2026
Theo
Spotless room, great staff, amazing private onsen experience. Baby friendly!
Leisure Family_with_children
10/10
Exceptional
14 Mar 2026
bingyi
Excellent breakfast and baths. Would come again!
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Sunkyung
I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure.
Family
10/10
Exceptional
04 Mar 2026
Lynne
Great experience.
Family
10/10
Exceptional
02 Mar 2026
Danny
Very clean and room was nice, large, and comfy. Staff were very friendly and helpful. Food was great - mix of different things every day for dinner, filling and good. Location is a bit tricky because it is just above a very steep hill - can just call a taxi at Gora (3 min ride and very cheap)
Partner
10/10
Exceptional
28 Feb 2026
Pamela
Incredible stay! Staff were so sweet and accommodating; the amenities felt authentic to a traditional ryokan, it was clean and modern. I spent my stay with an elderly grandfather and a little kid and everyone loved it! The indoor and outdoor onsens were perfect. There were toys on a shelf for kids to access and take to their rooms.we had a wonderful time!
Family_with_children
10/10
Exceptional
27 Feb 2026
Savannah
The room was spacious and very clean. The staff were extremely hospitable and helpful. Even when serving us our dinners and breakfast in our room they told us what we were having. The Onsen’s were excellent and very relaxing. Highly recommend for anyone but especially great for couples for the private onsen’s.
Partner
4/10
Poor
27 Feb 2026
Matthew
Staff was great, but hotel felt dated and not worth the price.
Family_with_children
10/10
Exceptional
19 Feb 2026
Netzmia
This was a beautiful location. The room was nice and cozy, I loved the private onsen time, and the staff was so friendly and sweet. They provided lots of amenities and even let us try Japanese candy. I definitely recommend this place and wish I had more time to stay longer.
Family
10/10
Exceptional
16 Feb 2026
Julie
Everything was perfect: the easy check-in, the friendly staff, the size of the room, the comfortable bed, the delicious meals and of course, the Onsen. We were treated like kings. Highly recommended ! Thank you 🙏 !
Leisure Partner
10/10
Exceptional
13 Feb 2026
Jeffrey
Awesome experience. Clean and extra friendly and courteous staff.
10/10
Exceptional
26 Jan 2026
Ma paz
Evrything
10/10
Exceptional
26 Jan 2026
Gareth
What a lovely place to stay! Staff were very nice and helpful. 3 different onsen available for private bookings which you can use multiple times per day. Highly recommend!
Leisure Family
10/10
Exceptional
23 Jan 2026
Rochelle
The Ajisai Onsen Ryokan was an amazing experience. The hotel is small, quaint, peaceful and the Onsen's are fantastic. There are not enough words to describe the staff. Nagi, Namu, Rubi... the Chef, the cleaners were TOP Notch. Stayed for 6 nights and we ordered the 7 course Kaiseki meal for 5 nights. Delicious can't even describe what we ate. We are already planning a trip back to the Ajisai. The one on one Customer Service relationship is a 10 star in
our book. Domo Arigato for soothing our souls,
Leisure Partner
10/10
Exceptional
20 Jan 2026
Travis
Very friendly staff, excellent English, room service was prompt.
Leisure Self
10/10
Exceptional
15 Jan 2026
Raven
Very cozy and nice staff :)
Partner
10/10
Exceptional
05 Jan 2026
Derrick
Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave.
10/10
Exceptional
04 Jan 2026
Julie
I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories!
Leisure Family
10/10
Exceptional
02 Jan 2026
Sterling
The food was delicious and the service was excellent. Also, the beds were the most comfortable we experienced during our whole trip.
Partner
10/10
Exceptional
01 Jan 2026
Anthony
Great, friendly staff. Delicious food. Relaxing private Onsen
Leisure Family
10/10
Exceptional
01 Jan 2026
Jaspreet
Very nice staff and a great meal.
10/10
Exceptional
21 Dec 2025
Wendy
We had a delightful stay at the Ajisai Ryokan. Communication before we arrived was great - they recommended we get a taxi from Gora station for 600yen. Our first private onsen was already booked when we arrived. The welcome was warm. We had room service meal delivered. to our
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
lailani
Very nice onsen. Very nice ryokan. Staff is very helpful. We tried all three of their onsen options. We agree this onsen ryokan experience is award winning.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Michael
Great staff, Onsen was amazing, everything I could have wished for.
Leisure Friends
10/10
Exceptional
16 Dec 2025
FNU
You HAVE TO TRY the Japanese breakfast option, they taste amazing, authentic and served perfectly!
Leisure Family
10/10
Exceptional
13 Dec 2025
Naomi
The staff was especially helpful and accommodating. The room was clean and suited our party of 4 perfectly. We enjoyed the Japanese dinner (cooking part of our meal on the individual hot plates was different and fun) and breakfast. We liked having a choice of using indoor and outdoor onsen. We would definitely stay there again.
Leisure Family
10/10
Exceptional
09 Dec 2025
Adib
The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment.
Leisure Self
10/10
Exceptional
06 Dec 2025
David
Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly.
Leisure Partner
10/10
Exceptional
26 Nov 2025
Sanam
Friendly staff,cozy environment,furnished with Japanese furniture
8/10
Excellent
15 Nov 2025
Gilbert
Gorgeous property with lovely private onsens. Yummy breakfast but on the price side. Friendly staff. Lots of amenities.
Inconvenient location. It was difficult to even get a taxi to pick us up.
Leisure Family
10/10
Exceptional
13 Nov 2025
Jeanette
The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course.
Leisure Family
10/10
Exceptional
03 Nov 2025
Tanya
We loved our stay at Ajisai! Wonderful and courteous staff. The property was beautiful and well kept. Rooms and onsens were clean and the meal service was excellent. Great for families with kids.
Leisure Family
10/10
Exceptional
31 Oct 2025
Lisa
Friendly staff. Celebrated my sons first birthday and the property decorated our room for our arrival and made the stay extra special
Leisure Family_with_children
10/10
Exceptional
26 Oct 2025
Natalie
We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family.
Leisure Family_with_children
10/10
Exceptional
23 Oct 2025
Isabel Pilar
The property is located in a quiet corner of Hakone and outstandingly beautiful with gorgeous private onsen. The staff was delightful and very helpful, overall this was a beautiful stay, very relaxing and the location is absolutely stunning. My friend even managed to spot a raccoon dog during our stay.
Leisure Friends
10/10
Exceptional
23 Oct 2025
Tyler
This was a wonderful place to spend a quiet and relaxing night soaking in the Onsen. The staff was very kind and the breakfast was very good in the morning! I highly recommend it!
Leisure Partner
10/10
Exceptional
19 Oct 2025
Keith
The breakfast was spectacular. The dinner was amazing.
10/10
Exceptional
30 Sep 2025
Grant
Ajisai Onsen Ryokan presents beautifully. The grounds fit in with the surrounding forest landscape, creating a sense of serenity. The staff were friendly, attentive, and accomodating of various requests, including changes to private onsen access on days when we were engagin in Hakone and Gora's experiences. The ryokan is well situated, close to Gora station and cable car, however, it is a difficult walk due to the general steepness of the area - especially with larger luggage or walking with small children - a taxi is recommended by the facility and myself alike. The waters of the onsen themselves are hot, but not so hot that young children cannot enjoy the experience too. In terms of dining, the breakfast options are traditional or western, and children amd babies are catered to as well. Overall, a fantastic experience, and I look forward to the opportunity to return in the future!
Leisure Family
8/10
Excellent
19 Sep 2025
Leonardo
Not the most authentic ryokan experience - very touristy but service was nice and onsen was great
Leisure Friends
10/10
Exceptional
14 Sep 2025
ANGELA
This was a unique experience. The 2 indoor and 1 outdoor onsen were very relaxing. The staff were extremely friendly, polite and helpful. The traditional Japanese food was beautifully presented and tasty. The standard of cleanliness was exceptional. About 25 minutes walk from Gora station if you are dragging heavy cases up the hill! Otherwise about 15 minutes.
Leisure Partner
10/10
Exceptional
30 Jul 2025
Han

Wonderful onsen retreat

Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk.
Friends_and_family Family
8/10
Excellent
03 Jul 2025
Ryan
Traditional Japanese onsen. The only issue iir is in the middle of nowhere and impossible to get any kind of cab or uber in the morning to go to your next destination. Everything at the hotel was great. Service is great. People are extremely kind and helpful, lovely staff!
Leisure Family
10/10
Exceptional
29 Jun 2025
Philip

Must stay in Hakone for a Japanese experience

Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences.
Friends_and_family Family
10/10
Exceptional
28 Jun 2025
Truong
This place is a great place to enjoy a private onsen and nice staff. Be ready to to hike from Gora station to the hotel. Its a bit of a steep hill. I would recommend catching a short taxi.
Leisure Family
10/10
Exceptional
27 Jun 2025
Prathima
Amazing Ryoken & onsen experience
Family_with_children
10/10
Exceptional
27 Jun 2025
Manuel
It’s a beautiful place to stay
Family_with_children
10/10
Exceptional
25 Jun 2025
Christina
Beautiful Ryokan. Peaceful and very serene. I enjoyed walking around the town, visiting the Rose Garden, and eating at local eateries. I would highly recommend this Ryokan for people wanting the onsen experience, as you can request it privately. That was the main reason why I chose this onsen. I highly recommend this Ryokan.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Chou
We stayed just one night with family. The traditional dinner and breakfast was excellent.
Leisure Family
10/10
Exceptional
23 Jun 2025
Megan
This was our luxury stay in Japan. We absolutely loved the traditional ryokan and the private onsen was just dreamy. We had the option to book an hour every morning and evening—we just booked in the evening because in the morning we are usually ready to get our day started (and I think the bookings started maybe at 8am?). We loved the little walk down the hill to the train station—it was a pretty walk. While in Halone, Gora Park is a MUST—it is so beautiful and there is so much to see. I’d also recommend the Hakone Free Pass, which covered all of our transportation, the visit to Gora Park, and lots more! We’d definitely stay here again!
Leisure Family
8/10
Excellent
22 Jun 2025
Victoria
Google maps made this place very hard to find. It’s way up a steep hill and not an easy walk so don’t plan on walking there. It’s a very difficult 20 min walk. Call a cab. Breakfast is not that great and is kind of expensive. Hot mineral springs are nice and are booked by the hour for each room so they are private. Staff is very nice.
10/10
Exceptional
20 Jun 2025
Anna
A wonderful traditional ryokan. Clean, with private onsens you can use twice per day (or more). Very friendly staff. Highly recommend! Tip: take a taxi from the train station, it is a 15 min walk but very uphill. Also, for fine dining you can walk 10 minutes to the Hyatt that has two nice restaurants incl. sushi.
Leisure Family
10/10
Exceptional
18 Jun 2025
Ralph Francis
Unique experience. Very clean.
Leisure
10/10
Exceptional
15 Jun 2025
Yanzhong
I like the hot springs.
Leisure Family
6/10
Pleasant
14 Jun 2025
Shaina

Nice but not worth the price

We enjoyed our stay at Ajisai. The rooms and futon were comfortable and staff was nice and accommodating, but for the price I have stayed at far better Ryokan. The images online made the rooms seem bigger and as if we would have our own baths attached to our room. Which is my own fault for not reaching out to clarify. But, personally, I would not have paid the ammount we did if I'd known it was only two tattami rooms and a toilet. Also, my companians were dissapointed in the way that the staff handled a large spider entering our room, as it made the room very difficult to be in, but we sincerely hope that the older man who sprayed an entire raid can into our room is okay as we could hear him coughing from upstairs. Speaking of which, the floors are very thin so if you have the downstairs room you can hear everyone walking in the hall and in their rooms upstairs.
Partner
10/10
Exceptional
04 Jun 2025
David
Super staff
Leisure Partner
10/10
Exceptional
02 Jun 2025
Denise

Family vacation

It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous.
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
David
Staff was so good.
Very friendly and hard working.
Food was excellent.
Highly recommend to those who want a get-away.
Leisure
8/10
Excellent
28 May 2025
Philip
A quiet, serene l, and authentic ryokan feel. The onsen's are wonderful and the Japanese style room is a truly wonderful experience.
Leisure Family_with_children
10/10
Exceptional
15 May 2025
Zahi
Exceptional Riocam with 2 Onsen.
Room very traditional
Food beyond expectations
The staff is very friendly.

We had a memorable experience.
Leisure Partner
8/10
Excellent
13 May 2025
Chan
The standard of the food is not up to my expectation.esp.it is a high end lodging.
Overall...a fulfilling experience.
10/10
Exceptional
11 May 2025
Timea
We had a great stay! Enjoyed the dinner in our room and the private onset!
10/10
Exceptional
09 May 2025
Kent
Beautiful property in a beautiful area. Staff was great & the food was wonderful. Hot spring baths were wonderful!
Leisure Family
6/10
Pleasant
30 Apr 2025
Kyle
The onsen was great that wasnt my problem.

My first problem was actually getting there, the google maps had me climb a bunch of stairs. The place should encourage taxi for future stays.

The second was limited food selections.

The third, was well expedia said breakfest was included but when i asked they said no i had to pay. I did but i just think it should be fixed on there expedia profile.
Leisure Self
10/10
Exceptional
22 Apr 2025
Amy
We enjoyed our stay very much. The food was great and they accommodated one of oue
10/10
Exceptional
13 Apr 2025
Harrison
Being far away from the hustle and bustle of the surrounding area truly elevates the experience. The room was clean & comfortable and the hot spring was perfect.
Leisure
10/10
Exceptional
07 Apr 2025
Verified traveler

Love the experience!

Wonderful! Best meal of our trip and relaxing private onsens. Comfortable beds and strong wifi. We would definitely return. Ajisai is a ryokan or traditional Japanese inn tatami-matted rooms, futons and private onsens or natural hot springs. Upon making a reservation, the hotel sent us a detailed email with directions and advice. The managers/owners are lovely and very helpful. When you arrive, you can feel the peaceful atmosphere. Our family studio had a queen and a twin bed raised with 2 extra futons in the closet. The rooms are spacious with a private bathroom but no showers –reserve an onsen which include showers. Buy the “half board” which includes kaiseki or a multi-course dinner and your choice of Japanese or Western breakfast. The dinner was an entire experience – just as you finish a course, another one is served. Our favorite course was the cook your own beef on your own mini cooking device – it was both fun and delicious. There were 3 choices of private onsens: indoor and outdoor, indoor with sauna, or outdoor. They were a very relaxing and rejuvenating experience. You will love the serenity and overall experience of Ajisai Onsen Ryokan!
Friends_and_family Family
10/10
Exceptional
05 Apr 2025
Luisa
The staff was wonderful. Kind, eager to help and make sure guests were taken care of. We had a wonderful dinner and equally excellent breakfast. It’s a small quiet place out of the way, and it felt private and peaceful. The onsen reservation system was simple and we got lucky to get multiple chances to try indoors and outdoors. We had a great experience.
Leisure
10/10
Exceptional
04 Apr 2025
Nancy
Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful.
10/10
Exceptional
31 Mar 2025
Edward
Great
10/10
Exceptional
31 Mar 2025
Erika
Food was great. The hot spring was amazing. The property was beautiful and clean. Will come again.
Leisure Family_with_children
10/10
Exceptional
29 Mar 2025
Jose
Loved to have a relaxing time!
Leisure Partner

Location & surroundings

Ajisai Onsen Ryokan
1320-653, Gora, Hakone, Japan

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Ajisai Onsen Ryokan

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