HB
Half Board
Usually includes breakfast and one additional meal.
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8.4/10Excellent87 Reviews
Cleanliness8.4/10 8.4
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities7.4/10 7.4
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Kasansui
Treat yourself to an onsite massage at Hotel Kasansui, located in Hakone's Gora district. Enjoy complimentary Wi-Fi and a vending machine. Dine at the hotel's restaurant, and take advantage of amenities such as luggage storage and a safe deposit box at the front desk.
A complimentary train station pick-up service and free self-parking are also available. The 10 guestrooms feature flat-screen televisions, complimentary Wi-Fi, and private bathrooms with shower/tub combinations, complimentary toiletries, and slippers. Safes and a turndown service are provided, and housekeeping is daily.
A short walk from Hakone Gora Park and Ōwakudani, Hotel Kasansui is also conveniently located near Hakone Kowakien Yunessun and Lake Ashi.
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With a stay at Hotel Kasansui in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This spa hotel is 3.8 mi (6.1 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets.
Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and slippers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Non-smoking
Business facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Spoken Language
Japanese
English
Nearby attractions
Hakone Museum of Art
0.8 km / 0.5 mi
Hakone Gora Park
0.9 km / 0.6 mi
Sengokuhara Onsen
0.9 km / 0.6 mi
Hakuundo Chaen
1.1 km / 0.7 mi
Ōwakudani
1.2 km / 0.8 mi
Hakone Kowakien Yunessun
1.6 km / 1 mi
Okada Museum of Art
1.8 km / 1.1 mi
Hakone Open Air Museum
2.2 km / 1.4 mi
Chisuji Falls
2.3 km / 1.5 mi
Pola Museum of Art
2.6 km / 1.6 mi
Hakone Ropeway
2.9 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms
3.1 km / 1.9 mi
Hakone Venetian Glass Museum
4.2 km / 2.6 mi
Hakonejinja Mototsumiya
4.7 km / 2.9 mi
Lalique Museum Hakone
4.9 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Hotel safeExtra charge
- Lift accessExtra charge
- Luggage roomExtra charge
Show 13 more facilities & services
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Meeting room
- SaunaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- Table tennisExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE SUPERIOR KING BEDQUADRUPLE • SUPERIOR KING BEDQUA.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
QUADRUPLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Kasansui
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Kasansui
50
reviews shown
Sean
Onsen was a welcome treat. Yhe staff and host were all very friendly. Large rooms, very clean.
Emma
Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay.
The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Nicholas
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Verified traveler
We had a great stay
petros
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Gregory
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
jonah
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Cory
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Fernando
Great hotel
Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Verified traveler
Kaiseki Breakfast and Dinner
Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Chatree
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Neil
Kasansui stay
The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Verified traveler
Quiet cosy hotel in Gora
This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Verified traveler
Very friendly staff! They did everything to ensure we had a pleasant stay.
yong
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
忠男
かなりの小規模で古いですが清潔ではありました。浴槽は非常に小さく二人しか入れません。食事のメニューは見た目重視で低価格の中頑張っておられることが見て取れました。とにかく一生懸命さを感じた。
けんじ
風呂の蛇口からのお湯が冷たかった。
新井
自販機にビールがない
Aymeric
Séjour au calme et expérience gastronomique
Tres bon accueil et repas excellent.
BOHANG
怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。
Damien
Hôtel assez isolé, qui mérite un vrai rafraîchissement.
Personnel très sympathique et accueillant, onsen agréable.
Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Personnel très sympathique et accueillant, onsen agréable.
Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
ケンイチ
静かでとても良かったです。
けんいち
スタッフの方々の対応が良かったです。
お風呂もゆっくり入ることが出来ました。
お風呂もゆっくり入ることが出来ました。
Verified traveler
Not rekommended
Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh)
Summary in total; not at all value for money!!!
We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Summary in total; not at all value for money!!!
We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
Wailok
1. Staff are all very nice and polite
2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle
3. Onsen is real but no good view
2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle
3. Onsen is real but no good view
mariko
お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸
Sari
Ystävällinen henkilökunta
Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet.
mifumi
私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。
リイチロウ
上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。
Michelangelo
La struttura è ben tenuta, l onsen è collegata direttamente con la sorgente vulcanica. La cena è stata davvero varia e buona, lo staff molto disponibile. L abbiamo raggiunta facilmente perché è vicina alla fermata della ropeway.
Hiroko
スタッフが、とても親切で、朝夕の食事がとても良かったです。お風呂も清潔で、ゆったりと良い休暇となりました。ありがとうございました。😊
Shiu Fun Sylvia
職員服務態度很好，並替我們找回以為遺失了的背包
NORIHISA
スタッフは非常に親切で丁寧だった。
2つある温泉設備の一方の半露天風呂が工事中で使用できなかったのが残念だった。チェックインの時に説明もなく、温泉に入って初めて分かった。事前説明が欲しかった。
施設はまあまあ年季が入ってる。
食事は良かった。
2つある温泉設備の一方の半露天風呂が工事中で使用できなかったのが残念だった。チェックインの時に説明もなく、温泉に入って初めて分かった。事前説明が欲しかった。
施設はまあまあ年季が入ってる。
食事は良かった。
サユリ
お湯がとろとろでよかったです
Linus
A cozy resting place in the middle of Hakone!
Hotel Kasansui is a lovely place just around the corner from the Hakone Ropeway and situated directly next to the local bus stop.
The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them.
As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious!
Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking.
The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience!
The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them.
As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious!
Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking.
The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience!
KOZAKAI
小さなホテルで、外観は昔の旅館のような感じでした。部屋は掃除が行き届いていて、食事も品数が豊富で美味しかったです。また、大涌谷の温泉が引かれていて、とてもよかったです。早雲山駅から近く便利ですが、周囲には何もありません。
ISHIWATA
露天風呂の一つが使えない状態でした。
少し残念でした。
少し残念でした。
jinsan
점장님이 너무 친절하게 응대해 주셔서 기억에 남습니다.
다음에도 하코네를 방문하면, 다시 한번더 숙박하고 싶습니다. 감사합니다.
다음에도 하코네를 방문하면, 다시 한번더 숙박하고 싶습니다. 감사합니다.
Verified traveler
静かに ゆっくりする おすすめ宿
混雑もなく静かで落ち着いて過ごせる温泉宿という感じ、良かったと思います。一方でお風呂の景観写真でいいと思って予約したのですが、実際は草木が伸び放題の状態で残念でした。また、湯船に流れる湯量が少いように思いました（調整されているのか不明ですが）温泉場故、湯量はほしい。
食事は夕食、朝食共に品数はそれなりでしたが、量が少なく、私にとっては物足りない感じでした。コーヒーはサービスで付いててもいいかと思います。
あとお部屋の電話が通じなかったので、日々チェックは必要ですね。
食事は夕食、朝食共に品数はそれなりでしたが、量が少なく、私にとっては物足りない感じでした。コーヒーはサービスで付いててもいいかと思います。
あとお部屋の電話が通じなかったので、日々チェックは必要ですね。
Chi Ho Carven
Staff is very helpful and nice. It is wonderful to have free ride to the bus terminal.
Verified traveler
素敵な家族旅行になりました
事前に口コミを読んでいきました。
家族二人の旅だったので、のんびりできたらと思っていましたが、周りは静かで、お客さんが適当にバラけてて、本当にくつろげました。
係の方はどなたも親切で、お食事も美味しかった！
確かに少し年季が入っていますが、清潔感があって泊まって良かったです。
家族二人の旅だったので、のんびりできたらと思っていましたが、周りは静かで、お客さんが適当にバラけてて、本当にくつろげました。
係の方はどなたも親切で、お食事も美味しかった！
確かに少し年季が入っていますが、清潔感があって泊まって良かったです。
Ruixue
アクセスが便利:早雲山駅から徒歩６分ぐらい行ける。部屋が綺麗、濁り湯の温泉は広くないが、同時に入浴する宿泊者が多くないため、快適。夕飯と朝ご飯の食事は豊富で美味しかった!全体的に良い旅館であり、また行きたい。
Fung Yi
Staffs are wonderful and super helpful! Solved a lot of problems for us. I can say they are excellent!
Hajime
施設は古いですが、清潔感があります。スタッフの方はとても親切で、心地よく過ごせます。
Verified traveler
寛ぎました。
こじんまりした静かな宿でウグイスの鳴き声が可愛いです。
清潔なお部屋に使いやすい設備（ユニットバス、冷蔵庫、ポットにお水、枕元にコンセント、など）
スタッフの方々の笑顔に癒され、何より泉質が最高です。（これ以上はほめません。実は秘密にしたいくらい。）
清潔なお部屋に使いやすい設備（ユニットバス、冷蔵庫、ポットにお水、枕元にコンセント、など）
スタッフの方々の笑顔に癒され、何より泉質が最高です。（これ以上はほめません。実は秘密にしたいくらい。）
Luz María
Personal muy atento
Queda bastante cerca de la última estación del teleférico y parada de autobús. El personal fue muy amable al adaptarse a nuestros horarios y requerimientos, la habitación es bastante amplia y el onsen afuera es simplemente delicioso.
Verified traveler
朝風呂が出来なかった
チェックアウト前の朝露天風呂を利用しようとしたら掃除中で利用不可が唯一の残念点。
他の点に関しては満足。
従業員の方も丁寧で雰囲気も良い。
強羅駅からの送迎もスムーズでした。
他の点に関しては満足。
従業員の方も丁寧で雰囲気も良い。
強羅駅からの送迎もスムーズでした。
Ho Kwong
room is big, onsen is good but a little small. food is nice. a bit difficult to find the location on GPS
ハッシー
佳山水の看板が佐山水に見えて一回通り過ぎた、宿泊施設としては普通だが少し値段が高かったような気がする
Verified traveler
細かいことを気にしなければ“お勧め”です。
良かった点：スタッフさんが終始満面の笑顔対応／温泉は硫黄臭少なめながら本格的なpH2.5の酸性湯のかけ流し／広めの部屋で眺望良好
困った点：レストランのヒーター燃料切れで暖房されず、給油後も点火せず／日本人スタッフ：０人／トイレが経年劣化で水ダダ流れ状態のため浴衣の帯で応急処置（翌朝、管理会社にTEL）／夕食の鍋料理にレンゲと取り皿の配膳なし（単に忘れてたというよりそういったトレーニングはなされていない模様）
困った点：レストランのヒーター燃料切れで暖房されず、給油後も点火せず／日本人スタッフ：０人／トイレが経年劣化で水ダダ流れ状態のため浴衣の帯で応急処置（翌朝、管理会社にTEL）／夕食の鍋料理にレンゲと取り皿の配膳なし（単に忘れてたというよりそういったトレーニングはなされていない模様）
Location & surroundings
Hotel Kasansui
1320-72 Gora, Hakone-machi, Hakone, Japan
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Hotel Kasansui
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