Indigo Hakone Gora

Japan , Kanagawa
Hakone, Hakone-machi Ashigarashimo gun, 924-1
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Jean

Staying at this hotel is a wonderful experience: calming, creative decor, very comfortable rooms, relaxing atmosphere throughout. Very attentive staff and delicious food. Very convenient location to explore the Hakone area

Family

10/10

Exceptional

18 Mar 2026

Kenny

Everything superb. Room with onsen was amazing. Staff beyond belief. Breakfast tasty and varied. Across the bridge is an excellent sushi restaurant. Only downside is location requires shuttle or taxi to get to Gora Station. They provide free shuttle from 10 am to 6 pm. Also, we don’t like western dinners and that’s all that was available. Highly recommended.

Family

10/10

Exceptional

14 Mar 2026

Cruz

Gorgeous!

10/10

Exceptional

14 Mar 2026

Regina

Beautiful, clean & welcoming hotel. The onsen spa is lovely & the in-room onsen wonderful.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Jeffrey

3 night stay, upgraded us to the Riverside, which was nice. You could hear the sound of the river even through the closed sliding door. Our room had a private onsen—very nice, just big enough for 2 and on a covered balcony. We walked 4 minutes away to an excellent sushi place two nights, and the last night had dinner in the hotel restaurant. Where I come from, hotel restaurants are best avoided, but let me tell you about this one: one of the best steaks of my life. It was a Wagu T-bone, and then in fairness, it was probably the most expensive stake of my life, but it was beautifully served. Both sides were removed from the bone and the bone served along with the meat. Along with steak, which was served on a hot stone that kept the meat warm for the duration of our meal – super nice touch— we’re small piles of smoked sea salt extra coarse, ground pepper create a horseradish and another beautiful compliment that the server identified as Yuzu. It had the texture of the greater horseradish and the most amazing flavor. Finally was a tiny sauce pan of a beautiful, brown mushroom red wine reduction. Incredible meal. We shared the steak and also shared several starters who is the perfect amount. Hotel also sports of very nice fitness gym with a rowing machine in three visits there I’ve never saw another soul. Gora is a bit of a challenge to get to. And if you’re adventurous and don’t have huge luggage, you could brave the hike from the station to the hotel. We did.

10/10

Exceptional

11 Mar 2026

karen

Spacious rooms with lovely in room Onsen.

Family_with_children

10/10

Exceptional

07 Mar 2026

Clean. High bar on everything.

10/10

Exceptional

04 Mar 2026

Jelwin

The room conditions were excellent, exceeding my expectations. The staff were very helpful and the transportation services were very efficient; above all, it helped us to relax.

Partner

10/10

Exceptional

03 Mar 2026

Nicola

Hotel exceeded expectations all around. The staff were lovely and welcoming, amenities were excellent, the food was delicious. Complimentary shuttle was a bonus.

Partner

10/10

Exceptional

03 Mar 2026

Caleb

Very great stay, staff were excellent would 100% recommend! I recommend taking the free shuttle service as the hill to the hotel is quite steep.

Partner

8/10

Excellent

28 Feb 2026

Farah

Yes but I was overcharged

10/10

Exceptional

22 Feb 2026

ANH

Beside the amazing view and the room and the everything else!!!
Staff are amazing, hotel amenities and shuttle bus service well as car service to station!! I can’t think of anything bad to write!! Wow

Family

10/10

Exceptional

16 Feb 2026

Cody

Truly the best hotel experience I’ve ever had.

I grew up in Idaho and never imagined I’d get to stay somewhere like this. This was our big splurge night of the trip, and it was worth every single penny.

From the second we arrived, the service was incredible! Warm, kind, and genuinely thoughtful. Nothing felt forced or overly formal. Every interaction felt personal.

The room was absolutely beautiful. Modern but deeply rooted in Japanese aesthetics. Natural wood, stone textures, soft lighting, clean lines. It felt calm the second we walked in. Everything had intention behind it, and the space just made you exhale.

And the setting…unreal. The mountains were moody and misty in the distance. You could see and hear the river below from the balcony, and snow was falling. Sitting in the private onsen while warm water surrounded us and snow drifted down in the cold mountain air is something I’ll never forget. The sound of the river, the winter mountains, the quiet, it was pure peace. We booked this hotel for the private balcony onsen, and I basically lived in it.

We ordered room service for dinner and had Western breakfast the next morning, both were delicious and generous. When Miyuki brought our breakfast, she surprised us with special paper cranes she had folded. That small gesture meant so much and perfectly captured the care and hospitality here.

This stay honestly felt surreal. It wasn’t just a hotel, it was an experience I’ll remember for the rest of my life.

Leisure Partner

10/10

Exceptional

11 Feb 2026

Yan Ji

Room was spacious and clean. Hotel is tucked away in a tranquil corner beside the river. Surrounding area of the hotel is quiet but there are a couple of restaurants and convenience store 8 mins walk away.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Zoe

Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this.

Partner

10/10

Exceptional

07 Feb 2026

Vincent

Staff at the hotel were very friendly and looked after my needs during my brief stay. They were able to recommend available services, and were accommodating to any needs I had.

The room at the hotel was designed for comfort, and was clean and organized once I was ready for check in. The use of smart technology and smart devices was also convenient, as it made it easy to control the various devices in the hotel room right from my bedside. The private onsen bath was also very convenient and comfortable for myself as a solo traveler.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Antonio Hoon

Staff service phenomenal - shuttle to/from stations

10/10

Exceptional

30 Jan 2026

carson

Beautiful room, super clean, amazing service, and wonderful amenities

10/10

Exceptional

20 Jan 2026

Markiesha

Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10

Leisure Partner

10/10

Exceptional

19 Jan 2026

Wendi

Wonderful staff were very attentive and kind. Rooms were beautiful. Thankful for the shuttle for Odawara station and the drivers to Gora station. We enjoyed our stay very much!

Leisure Family

10/10

Exceptional

07 Jan 2026

Meng

It’s a short stay and everything was very nice !

10/10

Exceptional

06 Jan 2026

Munita

Staff were incredible, very helpful and accommodating.

10/10

Exceptional

06 Jan 2026

Jessica

Amazing location, beautiful rooms and grounds, so close to all that Hakone has to offer- with convenient pick up and drop off. Really helpful, especially when some weather changed our plans.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Angela

The hotel and the room were very comfortable. The staff were outstanding.

10/10

Exceptional

04 Jan 2026

Glenn

This is a really nice hotel. We expected it to be a tranquil ryokan, but it instead had more of a resort feel with a lot of families using the spa area. It’s also not out in the hills, instead the rooms face houses and shops. Despite these surprises the room was amazing, the staff were excellent and the food was divine. Just noting so that others aren’t surprised.

Leisure Partner

10/10

Exceptional

31 Dec 2025

ALICIA

The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view!

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Cory

Great connecting rooms. Helpful staff.

Leisure Family

6/10

Pleasant

28 Dec 2025

SANG SOO

I expect Japanese style hot spring hotel for relax but it was not as normal American standard resort including hotel facility and food.

Leisure Family

10/10

Exceptional

26 Dec 2025

Monica

Beautiful hotel in Hakone . The in room onsen was wonderful. Highly recommend this hotel when visiting this area.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Michael

Loved the staff services and how polite and understanding everyone is

10/10

Exceptional

20 Dec 2025

Eduardo

lovely. clean, comfortable and very cozy

Partner

10/10

Exceptional

18 Dec 2025

Kamrie

It was great!

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

indervir

Hot tubs are great, room layout is perfect for private hot tub use. Staff was awesome especially bartender Yasuke.

10/10

Exceptional

14 Dec 2025

Olivia Faye

The room was stunning, large and very luxurious. The staff were fantastic and the free shuttle bus into Gora was so handy.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Ji Hin

I had an excellent stay here at Hotel Indigo Hakone. The staff were incredibly helpful and courteous. They speak excellent English as well.

The lounge area is nice. The room is even nicer. Big and spacious. Amenities are great and there’s a Nespresso machine. The private onsen is big and clean.

The HVAC is too silent which led us to think it wasn’t functioning. But it actually was.

Overall I highly recommend this location. And I highly recommend you rent a car instead of taking public transportation.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Simon

Very pleasant, very clean, friendly and helpful staff. I enjoyed the private hot bath and had wonderful stay.

Leisure Friends

10/10

Exceptional

09 Dec 2025

Cody

onsen was amazing. food was pretty good.

10/10

Exceptional

08 Dec 2025

Fen

Very clean space, beautifully and thoughtfully curated. The best is the warmth and helpfulness of the staff. They work as though they love what they do. I appreciate the seamless process for check in and the promptness of each team member

I very much appreciated the free shuttle service available to and from Gora station, especially during these cold winter days!

10/10

Exceptional

05 Dec 2025

Daniel

Check-in was great, nice to sit and relax. Room was spacious and well laid-out.

Leisure Family

10/10

Exceptional

02 Dec 2025

Melissa

The employees at this hotel are so friendly and nice! The free shuttle bus and car was very convenient as well. As soon as we arrived to the hotel from the shuttle bus, the staff sat us down in the lounge and we were able to get drinks ans snacks! Check in was quick. I stayed in the private onsen room and it was great, room was big and clean!

Leisure Family

10/10

Exceptional

24 Nov 2025

Abigail

my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Benjamin

The rooms and the facilities are fantastic. The additional services of the buses from the hotel are very helpful too.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Elizabeth

Yes

10/10

Exceptional

22 Nov 2025

Bart

Very nice hotel, can walk up stairs (very steep) to Gora train and tram station, located on a river, very peaceful. Restaurant food good, bar is a nice place to sit and contemplate your trip. I would return if in the area again.

Leisure

2/10

Poor

21 Nov 2025

Gad

We stayed at the hotel for two nights. We booked a room with a private onsen on the balcony and a river view. The high price matched the type of room and the hotel, and we expected a pampering experience — but it turned out to be a major disappointment.

Right across the river, directly facing the balcony, there is an active construction site. The noise is terrible, and the view is especially unpleasant and completely lacking any sense of tranquility. Soaking in the private onsen was accompanied by unbearable loud noise — the exact opposite of what you’d want after a day of sightseeing.

We complained at the front desk and learned that the hotel was fully booked. As compensation for the inconvenience, we received a box of cookies. I’m not sure what was more insulting and frustrating - marketing the room as a luxurious onsen experience, or getting cookies as compensation along with the manager’s very sincere apology.

The next morning, at 10:30, just as we were about to leave the room for our day trip, we got a call from the front desk saying a different room had become available. We didn’t want to waste the morning packing and moving, so we declined. Days in Hakone are short, it gets dark early, and every minute counts.

Additionally, there were three of us in the room, and the pull-out sofa was extremely uncomfortable. The mattress felt like something you’d find on a camping trip.
Indigo hotels are considered upscale, with special design and a level above the standard exper

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Saran

The onsen added so much to the experience. Shuttle bus was very welcome and efficient.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Kathryn

Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!

Leisure Partner

8/10

Excellent

12 Nov 2025

Charles

How beautiful the whole hotel was in general and we enjoyed the wonderful staff. Room was very clean when first arrived and the hotspring bath was a delight.

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Vincent

Excellent service and foods.

Leisure

10/10

Exceptional

10 Nov 2025

Diem Anh

Clean room, beautiful views.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Edwin

Favorite accommodation

8/10

Excellent

06 Nov 2025

Paul de

Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen

Leisure Family_with_children

10/10

Exceptional

04 Nov 2025

Chad

The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting

Leisure Partner

10/10

Exceptional

04 Nov 2025

Ashley

10/10

Exceptional

03 Nov 2025

Olivia

This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a \"private onsen\" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.

Leisure Partner

10/10

Exceptional

01 Nov 2025

DANDONG

Clean room, staff are very friendly and helpful.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Andrew

Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay.

P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Willy

Staff was very nice

Partner

10/10

Exceptional

24 Oct 2025

Ayia

Wonderful room and service.

Leisure Family

10/10

Exceptional

23 Oct 2025

Christian

Great

Leisure Partner

10/10

Exceptional

22 Oct 2025

eduardo

Excellent restaurant! And the spa/onsen was great

Leisure Partner

2/10

Poor

18 Oct 2025

Jonathan

I will just start by saying the the staff were really friendly and accommodating, and that is about all I can positively say about the property. We payed a large amount for the room with river view, and were really disappointed to see that the river had old buildings surrounding it with a construction site right in front of our room. Room also had cobwebs on the ceiling and the breakfast buffet food was stale by the time we had come down to eat, I also noticed flies on some of the food, which is unacceptable for what they are charging.

10/10

Exceptional

18 Oct 2025

Anjila

Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Sarah

The staff was beyond amazing and the private onsens are great! By far the best place I have ever stayed.

Leisure Partner

8/10

Excellent

15 Oct 2025

Michael

Definitely a beautiful hotel. Staff were great and happy to assist. The room was very nice. However, the price paid I feel did not fully reflect in the experience. We stayed at other similar caliber hotels during our visit to Japan at half the price. This may have to do with the popularity of Hakone and less to do with the hotel itself. I would stay here again but not at the price point I booked at.

10/10

Exceptional

15 Oct 2025

M J

Excellent stay. Hotel so helpful and their shuttle bus from/to Odawara Station was perfect. Also they have a courtesy shuttle from hotel to Gora Station that you can use - just call and they are there within minutes. Lastly there is a sushi place across river from hotel that was the best ever.

Partner

10/10

Exceptional

07 Oct 2025

Brendan

Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely

Business_and_leisure Partner

10/10

Exceptional

04 Oct 2025

kevin

Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!

Leisure Partner

10/10

Exceptional

28 Sep 2025

Thaitung

Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine.

Leisure Family

10/10

Exceptional

28 Sep 2025

JANINE

Such a relaxing experience! Rooms were clean and spacious. Beds were super comfy! Had to pay for breakfast buffet but it’s okay because it was worth it in my opinion. We had a private onsen with a beautiful view of the rivers and the mountains. The staff were incredible as well. Oh! And they provided shuttle buses to and from Odawara station. You also have the option to use their shuttle service to and from Gora station which was super convenient. I wish we stayed longer tbh! Highly recommend!

Leisure Family

8/10

Excellent

28 Sep 2025

Jaskiran

While the property was great, my one gripe about this property is that they will not let you do an early check in whatsoever without charging you $220 USD. So if you arrive at 11am expecting a room, tough beans - you better have plans in set or else you’re stuck waiting around the property without a room. I guess if you plan to do this anyway, it’s fine but we didn’t know and we had planned on spending most of our time in our private onsen. I think clear instruction on the website is needed.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Sam

Awesome property for an onsen experience. Love the public onsen requirement of bathing clothes. Hotel was spotless and staff were very helpful and friendly. Breakfast was amazing with good variety with a barista making you anything you want was a huge bonus. Location is a bit further away from train station but the free private transfer to the hotel is such a huge benefit. Absolutely will stay again.

Leisure

8/10

Excellent

24 Sep 2025

Siya

Add more amenities in room and bathroom

Leisure

10/10

Exceptional

23 Sep 2025

Melinda

This hotel was the perfect spot to wind down after 10 days of hectic traveling. The property is beautiful and the surrounding area serene. We enjoyed the food, drinks and onsen very much. Highly recommend.

Leisure Family

10/10

Exceptional

22 Sep 2025

Ngoc Amanda

Lovely little getaway spot! Staff were so friendly and helpful!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Pritila

Beautiful property

10/10

Exceptional

14 Sep 2025

Cory

Private Onsen

The best hotel I have ever stayed at in Japan. Rooms are amazing, and the private hot spring rooms are a must

Partner

10/10

Exceptional

10 Sep 2025

Sohee

This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.

Leisure Family

10/10

Exceptional

10 Sep 2025

Nicole Samantha

ONSEN HEAVEN

clean, location wise there's a 7 eleven nearby. The private onsen in the balcony is very nice. Common onsen has a jacuzzi and a sauna. Swimwear is required in the common onsen which was convenient for our group. Would definitely book here again!

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

Lucy

Had the most amazing stay at Hotel Indigo in Gora. Perfect location for exploring Hakone and the hotel facilities were great excellent. Loved having our own private onsen but also the public hotel onsen was fantastic! The staff are incredibly attentive and kind, such a beautiful experience.

The free hotel shuttle to and from Odawara Station and the hotel also makes getting there a breeze! Definitely use the hotels free car service to get up to Gora Station if your exploring Hakone, as the steps up the hill are tough and steep (and definitely not doable with luggage).

Can’t wait to stay here again in future! Will definitely stay at least 2 nights next time to make the most of this beautiful hotel.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Verified traveler

10/10

Absolutely amazing place to stay. Staff were very friendly and accomodating. They couldnt have been anymore helpful. The views from the balcony were incredible and the onsen bath on the balcony was amazing. Rooms were large and very clean.

Partner

10/10

Exceptional

07 Sep 2025

Verified traveler

Amazing stay and highly recommended. Incredible customer service and a beautiful site. Transportation to and from gora station and the shuttle to odawara was very appreciated and convenient to getting around Hakone. Would stay here again next time in Hakone. Room was spacious and on site amenities were clean and comfortable

Partner

10/10

Exceptional

30 Aug 2025

eli

Couple paradise

Amazing having the onsen inside the room.

Partner

10/10

Exceptional

23 Aug 2025

Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).

Business_and_leisure Self

8/10

Excellent

21 Aug 2025

Shannon

Firstly, the building and rooms are awesome. It's a beautiful location. The hotel seems to want to cater to couples. as a solo traveler I may have picked the wrong hotel..

Leisure Self

6/10

Pleasant

16 Aug 2025

Verified traveler

The only word that comes to mind is \"ordinary.\"

It's a perfect hotel for enjoying a private hot spring in your room, but that's about it. The facilities are well-maintained and clean, and the location is bad either. However, the service feels very systematic, like that of a city hotel—just like many modern hotels these days.
If you're just planning to stay and leave without expecting anything special, there’s absolutely nothing wrong with it.

Partner

10/10

Exceptional

13 Aug 2025

Kadie

Beds were comfortable

Leisure Family

10/10

Exceptional

27 Jul 2025

stephanie

Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area.

Leisure Family

10/10

Exceptional

27 Jul 2025

Mario

Was nice and clean, and a mixed focus between the traditional and a western onsen experience

Leisure Family

10/10

Exceptional

25 Jul 2025

Maiken Leger

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Nauman

Excellent location and great service!

Leisure Family

10/10

Exceptional

16 Jul 2025

Alon

Great hotel nice area had a great stay high recommended

Business

10/10

Exceptional

15 Jul 2025

Meghan

Incredible stay in Hakone, Japan

This property was fabulous. Just what we needed after a busy few days in Kyoto. Serene and lovely. The room was so very nice. Every detail covered. Staff was incredible. Excellent food- breakfast buffet amazing. Free shuttles to attractions and back to train station in Odawara. We loved this property. What a treat.

Partner

10/10

Exceptional

14 Jul 2025

Brian

Our party of 11 thoroughly enjoyed our stay at this property. Everything from check-in to all the facilities were all amazing experiences. Their shuttle bus service was great, nothing to be concerned about at all. The shared facilities are the best we've seen on in the trip including a much needed 24 hour gym. In addition, the rooms are to die for, really happy we stated and would do so again on our next trip! Thanks!

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

CHENG

Great in-room onsen

Leisure

10/10

Exceptional

07 Jul 2025

Steven

The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience.

Leisure Family

10/10

Exceptional

29 Jun 2025

Dina

Very excellent choice for a great birthday week!!

Partner

10/10

Exceptional

28 Jun 2025

Monika

Amazing hotel in hakone. Extremely friendly and polite staff. Welcoming, relaxing. Good vibes!

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Daniel

Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia.

Business_and_leisure Self

10/10

Exceptional

22 Jun 2025

Marisa

Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast. Great hotel, would definitely stay here again.

Partner