Name: Nol Hakone Myojindai
Address: 1488-205 Miyagino, Ashigarashimo-gun, Hakone, JP

10/10

Exceptional

20 Jul 2026

KATY

We spent a wonderful couple of days here. Facilities were great and staff always helpful and available.
From shuttle service to breakfast and the onsen and pool facilities, we were very happy with every element.
Setting is ideal also; quiet and peaceful for a perfect city detox

Partner

10/10

Exceptional

30 Jun 2026

Eddie

So far the greatest and most courteous service in Japan. The hotel was super clean, organized, and with great amenities, especially the pool

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Vsevolod

i wish i could live here. the staff was so sweet, they helped bring me into my room, brought my luggage, and sat me down for check in. i love the free waterbottle they gave, i loved the free drink bar with so much different teas, and i loved the breakfast. their food is so good, their onsen is great, and the parking is free too. the hotel is on a hill so you must get food from the nearby 7-11, sushi resturant, or box burger. i want to stay at this place a again. my daughter and i loved it!

Family_with_children

10/10

Exceptional

19 May 2026

Faye

Dinners were excellent but very expensive. Be sure to go to the Hakone open air museum.

10/10

Exceptional

03 May 2026

Nick

Quiet and super relaxing.

Partner

10/10

Exceptional

21 Apr 2026

Tatiana

Absolutely gorgeous place.

6/10

Pleasant

20 Apr 2026

Jessica

Great hotel but they overcharge significantly if you have to make any changes to the reservation especially if you make it at the hotel. The food was ok!

Family_with_children

10/10

Exceptional

01 Apr 2026

Fionnghuala

We really enjoyed the hotel as it was very modern and had a unique Japanese style. The pool area and onsen were really luxurious and the food was fine dining and the kids meals were fantastic. The only slight negatives were that the hotel is a 10 minute drive from Gora station and the shuttle buses are not that frequent also the wine was very expensive and it was quite hard to find the onsen as we didn't know it was in the seperate changing rooms. Overall a lovely stay and would recomemnd.

10/10

Exceptional

18 Feb 2026

donald

We had a wonderful stay at this hotel. The property is beautiful, peaceful, and perfect for a relaxing getaway. It’s conveniently located about a 7–10 minute ride from Gora Station via the hotel shuttle.

The room was sparkling clean and very spacious, which made our stay extremely comfortable. Breakfast was better than average, with a good selection and quality.

We especially enjoyed spending the evening at the hotel lounge, chatting and relaxing with the complimentary tea provided by the hotel — it was such a cozy and pleasant experience.

The only downside is that there are no restaurants within walking distance, and the hotel restaurant requires advance reservations. Also, the shuttle service ends at 4:30 PM, but taxis are easily available from Gora Station for approximately ¥1,500.

Overall, it’s a lovely and tranquil place to stay, highly recommended for those looking to unwind in Hakone.

Friends_and_family Friends

8/10

Excellent

13 Feb 2026

Aniece

This place is definitely a retreat. We had a nice stay. The staff was really nice. The facilities were clean. Be advised for the public onset this is not a tattoos friendly onsen, they do have guest rooms available with private deck tubs.

You will need to eat on property (make reservations) if you are not driving. There are no food spots in walking distance in the hills. You can rent electric assisted bikes until 5pm (I think) but it’s still a trek back up. We included breakfast with our stay. I’d skip wine in the lobby as it’s one coin for a taster.

You need to get off at Gora station for the shuttle to the hotel! Not to be confused with the last station on the romance car if you book the romance car for train.

Over all we have great relaxing stay.

Leisure Friends

10/10

Exceptional

14 Jan 2026

Justin

Beautiful property, fantastic staff, and the setting and view is the best around!

Partner

10/10

Exceptional

28 Dec 2025

Dave

I really enjoyed staying at this hotel. The staff spoke excellent English, and breakfast was amazing. But you have to be prepared to Uber everywhere because the roads aren’t exactly walkable. There are some good food options around - especially Box Burger.

Leisure Family

10/10

Exceptional

20 Nov 2025

Jae

The same breakfast at two days in a row. Considering the amount I paid for, the breakfast was poor.
I wish one dinner with Japanese styles and the other with Western style. Two dinners in Western styles were not so much excited.

Leisure Family

10/10

Exceptional

04 Oct 2025

Einav

The hotel is perfect, we loved it!!! The only thing we didn’t like was the breakfast that was very weird and the fact that there was nothing to eat around the hotel, only very bad and expensive restaurants

Leisure Family

10/10

Exceptional

11 Aug 2025

Jela

Pros: beautiful grounds and rooms. Hot spring inside your room was a plus, the heated pool was amazing. Free shuttle to nearby station
Cons: far from everything so buy all the food and things you need before going to the hotel.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Elizabeth

I will start off by saying this was my favorite hotel of my trip and all of them were great actually. When I arrived I was a bit disappointed as I had wanted to sight see, I could tell that was not an option ( it might be if you plan or understand more about Japan then me) and I probably should have researched more, but I'm glad I did not because this was my families favorite Japan experience. I'm glad I was forced to take a break and just enjoy Japan! The hotel is amazing. The staff is wonderful. I could not have been happier. I needed to relax and unwind, and I was really sore from walking almost running around in 100 degree weather, the spa and bath waters fixed me right up! The breakfast was best we had in Japan and one of the best I've had in a lot of my traveling. This was a special place for me.

8/10

Excellent

12 Jun 2025

Tamika

I didn’t expect we had to pay additional for the use of the thermal rooms & book sessions. Check in process was a bit long. And having to make reservations for dinner & the shuttles was a bit inconvenient as the location was a bit far from the town/convenience stores. Otherwise breakfast was lovely. Staff friendly. Property was very clean & sophisticated. Made good use of private Onsen. Was a relaxing time.

Leisure

6/10

Pleasant

02 Apr 2025

Tiffany

Super clean

Leisure Self

10/10

Exceptional

07 Jan 2025

Molica

The hotel was one of the best accommodations we’ve stayed at during our visit to Japan. The staff were so friendly and helpful, from bringing in our luggage, making our futons, helping us look for a misplaced item and farewelling us from the hotel doors. The amenities were great, loved the outdoor Onsen and the drinks that were available at the counter. Highly recommend this place whether you travel with friends or loved ones. The breakfast at the restaurant was also great too, providing a selection of local produce and the servers were very attentive. 5/5 would definitely stay here again.

Leisure Friends

10/10

Exceptional

01 Dec 2024

Joy

The hotel is beautiful nestled up in the mountains. The grounds are beautiful but unfortunately we did not get to explore much due to the rain. The staff were helpful especially after we left behind one of our luggages and they were able send it to our next destination. It’s quiet and a wonderful place to relax. The onsen and warm pool were clean and well maintained. I cannot comment on the restaurant for dinner as we never tried it. Overall a wonderful stay.

Leisure Family

10/10

Exceptional

10 Nov 2024

Willa

Amazing service. Facilities are beautiful. Kid friendly. Dinner and breakfast was amazing. Beautiful presentation and taste. Wish we could have stayed an extra night.

Leisure Family_with_children

10/10

Exceptional

27 Oct 2024

JESSICA

A beautiful hotel with staff that make you feel special from the moment you arrive. The rooms are very spacious and the onsen on our balcony was soooo relaxing! We are vegan so the hotel made a special effort to prepare us something for breakfast, which we ate overlooking the beautiful gardens. It was delicious and we are so grateful for this. Lots of nice drinks to help yourself to in the lobby too.
The rooms are beautiful and very comfortable. There were noisy guests in the room above (sounded like they were stamping around a lot), and a large noisy group with young children down the corridor - who we could hear in our room. This wasn’t the fault of the hotel however. I just wouldn’t expect this at a spa hotel where people go to relax. Luckily the noise didn’t continue into the night so we still slept very well.
All in all a lovely stay and we’d definitely return.

Leisure Partner

4/10

Poor

17 Sep 2024

Elod

Lack of customer care and terrible guest relations

Terrible customer support weighted down what should have been one of the highlight stays of our honeymoon. For the cost of a stay, you expect at least decent service and a responsive team. Instead, you get excuses and inability to solve problems effectively.

The front desk and customer support team did not read any of our emails. We contacted on multiple occasions starting in August regarding booking dinner and shuttle bus and were all ignored. It doesn't matter if it's a technical issue or not, we're in 2024 if you're unable to respond to emails, don't offer that option. I had to spend 20 euros on international phone calls the hotel as they ignored 2x my messages via hotels.com and 1x via their own website. Not last minute messages either, the last attempt I had was 2 days before our booking. When the line cut out because my 20 euros of phone credit ended no one called me back. Exactly when I was confirming a 7:45pm dinner reservation. After I added extra money to my sim and call AGAIN they then said the restaurant was full. You could have either said it immediately or call me back when the line cut to tell me. Not to mention the fact that if they would not ignore my contacts, we would certainly be able to have a table.
Unfortunately there's more to the review, but characters are limited. Extended review on Google.
Great hotel amenities, amateur customer support. Incorrectly charged at checkout even, rectified but just shows the lack of attention and care to the guests.

Partner

10/10

Exceptional

24 Jun 2024

Thiago

Amazing property, friendly staff and great amenities! Would definitely recommend for someone looking for a Japanese-style hotel near Mount Fuji

Leisure Family

10/10

Exceptional

02 Jul 2026

Gunnar

Veldig koselig og fint hotell. Det ligger litt utenfor Hakone Gora sentrum. Vi ble boende her i et par døgn med gullpensjon. Maten er veldig god. Svømmebasseng og onsen er strålende. Her koste vi oss.

Partner

10/10

Exceptional

17 Apr 2026

Oliver

Premium Hotel zum entspannen, gerade wenn man wie wir viele aktive Tage in Kyoto und Tokyo hatte. Gleichzeitig kann man von hier aus wunderbar die Region Hakone besichtigen.

Partner

6/10

Pleasant

29 Mar 2026

MUNETOSHI

概ね満足のいくクオリティ。ただ、外に食事に出たい時の交通の便が良くない点が気になった。あとは、宿泊した南側ウィングにはエレベーターが設置されていないので、大きなスーツケースの持ち運びが大変だった。事前にウェブ上で言及があれば良いと感じた。朝食ビュッフェスペース通路が狭く、海外の宿泊客達は行き交うのが大変だった様子。

Family_with_children

8/10

Excellent

29 Mar 2026

Reiko

プールはとても楽しかったです！夕食前に沢山泳いで、採暖室で暖まってからの夕食は格別でした！プールの方にも温泉にも両方着替えロッカーもついています！夕食のお野菜は地元野菜とのこと本当に美味しかったです！オードブルやお魚、デザートと最後まで堪能できました、そして旅行が終わってからも、頂いたタンブラーで、ルピシアのお茶が飲み放題で楽しかったことなど思い出して余韻に浸ることが出来ました。お見送りもありがとうございました，また行きたいです。

Family_with_children

10/10

Exceptional

20 Feb 2026

Yuan Chen

一切都很好。服務很好，很乾淨，設施很美，有免費的飲料跟小瓶子很棒。

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

CRISTINA

Excelente habitación

Leisure Partner

10/10

Exceptional

16 Oct 2025

Leticia

O hotel é maravilhoso. Tudo muito limpo, bonito e organizado. A equipe de funcionários é muito atenciosa e educada. Café da manhã é uma delicia, o onsen feminino também é muito bom e deixam produtos para você usar depois. Amei cada segundo da minha estadia.

Partner

8/10

Excellent

05 Oct 2025

Toko

とても快適に過ごすことができました。ただ、館内な温度設定が高めなのか、部屋でも暑く感じました。ルームウェアがあまり清潔ではない印象です。

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

****

朝食ビュッフェは和食メニューはほぼなかったのですが、新鮮で美味しい野菜が豊富でした。
お塩やオリーブオイル数種類あり色々試せました。メニューの種類はオーソドックスな洋食メニューが中心で一つ一つクオリティーがたかかったです。カレーがあったのですが濃厚で美味しくまた食べたいです。
スタッフの方は外国人もいらして皆さん丁寧な日本語と接客、温かい笑顔が印象的でした。
夕食も季節の食材を使ったお料理が美しく盛り付けられ、最後のデザートまで心も舌も大満足でした。

Leisure

10/10

Exceptional

26 May 2025

TOMOE

すべてにおいて
快適でした
また是非泊まりに行こうと思います！
が
女性露天風呂風呂のお湯に浮いている
虫が多かったので
時々掃除してください

Partner

8/10

Excellent

13 May 2025

Juan Pablo

Buena opción.

Un poco alejado del centro de actividades. Buen hotel y buen servicio.

Partner

8/10

Excellent

26 Feb 2025

Chih Shen

蠻好的！

一個非常不錯乾淨的飯店，但就是有一點遠！

Friends_and_family Family

6/10

Pleasant

22 Nov 2024

Verified traveler

とても綺麗なホテルでした
朝食が大変美味しいです

部屋まで荷物を運んでもらえると、なお良しです

10/10

Exceptional

18 Aug 2024

Verified traveler

酒店服務員有禮，詢問資訊也解釋得很詳細，房間乾淨整潔空間較大。

Friends_and_family Friends

10/10

Exceptional

09 Aug 2024

sio man

環境好服務好當然自己開車最方便否則出去揾食有啲難

Friends_and_family Friends

8/10

Excellent

11 Jul 2024

Verified traveler

楽しかったです！

部屋に露天風呂、比較的大きなプールもあり、楽しめました。
ホテル内も清潔で、スタッフの方々も親切でした
。1泊でしたが、ゆっくりできました。

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Yoshihiro

よい

8/10

Excellent

18 May 2024

MASAFUMI

ホスピタリティ最高です

オープン初日に宿泊しました。
従業員全員の愛想が素晴らしく、大変過ごしやすい空気を作ってくれます。
レストランの料理も大変美味しいです。
今回はペットフレンドリールームに泊まったので部屋に温泉はありませんでしたが、ワンコは快適に過ごせました。
ドッグランもありました！
4、5人入れるサウナも大浴場にありましたが、水風呂があればよかったなと思います。
また、室内プールも最高です。温泉で暖かくてのんびり過ごせます。
細かいことをいうと、
プールと風呂場に時計が欲しかったのと、
外気浴に背もたれの椅子が欲しかった。
あと、部屋のベランダの扉が少ししかあかないのですが、小型犬は出てしまうので、網戸はほしい。
網戸らしきものはあるのですが、ズレてて少ししか開かないので動かせない。
あと、売店に小腹が空いた時用にカップ麺くらいあればよかったなと。

でも、すごく落ち着いてていいです！

Partner