Name: Kyriad Direct Orléans Ouest La Chapelle St Mesmin
Address: 20, rue de la Chistera ZAC de la Chistera, La Chapelle-saint-mesmin, 45380, FR

6/10

Pleasant

19 Jul 2026

Martin

The room was good and clean the staff were very helpful and fee parking . But the downside is there is No air conditioning and the room was very hot . Also a hand held shower !!!!

Business

8/10

Excellent

13 Jul 2026

Marlène

Très bonne réception. Merci

8/10

Excellent

12 Jul 2026

Phil

We did not realise this hotel is a self check-in upon booking. This was not a problem though, and we were assisted by another guest who was familiar with the process. However, when we opted to pay for breakfast during the check-in process we were also charged for the accommodation again! This was confirmed when I enquired about it to a staff member who was on reception in the evening. This has reduced our travelling funds and is now a hassle to get refunded. We have been disappointed in the lack of response from our email request to arrange a refund.
Parking was very convenient and we had an excellent meal at the restaurant next door.

Partner

8/10

Excellent

25 Jun 2026

Christine

Tout était très bien. La clim serait vraiment un plus

4/10

Poor

21 Jun 2026

Valerie

Le personnel est très serviable et aimable. Mais concernant les chambres!!! La moquette est à certains endroits , noire! Je n'osais même pas me mettre à pied nus. La moquette se décolle sur les murs, Il n' y a pas d'intimité dans la chambre car pas de voilage à la fenêtre, très peu de lumière et de prise. Donc pas top!

Self

8/10

Excellent

20 Jun 2026

GERALD

Personnel Super.
Par contre hôtel à moderniser notamment la climatisation !

Partner

8/10

Excellent

29 Apr 2026

Philippe

RAS

Partner

10/10

Exceptional

08 Apr 2026

David Lawrence

The hotel is secure and friendly , close to shops and restaurants, not a bad overnight stay for us , and close to the motorway to the south of France
Would recommend it without a doubt

Partner

10/10

Exceptional

11 Mar 2026

Siew

We do feel safe with the parking!

Partner

10/10

Exceptional

29 Dec 2025

Jessica

Room is fine, breakfast was minimal options- wouldn’t pay for it.

Self

8/10

Excellent

24 Nov 2025

Christine

Nickel

Self

8/10

Excellent

23 Nov 2025

John

staff were excellent,

Business Self

6/10

Pleasant

19 Nov 2025

David

Chambre minuscule et petit dejeuner ridicule.
Tres mauvais rapport qualité/prix pour un KIRIAD

Business

10/10

Exceptional

15 Nov 2025

Jessica

Easy location to the freeway

Self

6/10

Pleasant

27 Oct 2025

christian

attente du pain trop longue et a chacun de couper son pain ,

Partner

10/10

Exceptional

24 Sep 2025

pascale

Accueil très agréable
Personnel competent

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Doug

Staff member (male) was most helpful on arrival at hotel. Booking in was therefore easy.

Leisure Family

10/10

Exceptional

23 Sep 2025

Andrew

Stopover on way to South of France

Chosen due to it's proximity to our route to the South of France. Room was comfortable and clean with a decent shower. Located not far from places to eat and shop for supplies. Will book again if travelling that way again

Friends_and_family Family

6/10

Pleasant

25 Aug 2025

Sabrina

Points positifs: personne accueillante a la réception, propreté ok
Points negatifs:environnement de l'hôtel très bruyant a cause de l'autoroute située à proximité
Au niveau du linge de lit un drap a la place de la couette aurait été appréciable sachant qu'il fait chaud dans la chambre non climatisée

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Verified traveler

Perfect for a stop over on the way home. Great price but didn’t like the smokers under the bedroom window which had to be opened due to the hot weather

Partner

8/10

Excellent

23 Jun 2025

Christian

Hôtel agréable et bien situé

Partner

6/10

Pleasant

22 Jun 2025

Lydie

Établissement donnant sur l’autoroute donc très bruyant et pas de Clim alors qu’il faisait 34 dehors
La nuit a été difficile….😣
Sinon
Suffisant pour un passage d’une nuit

Partner

8/10

Excellent

17 Jun 2025

ANNIE

Hotel choisi pour une nuit d étape. Récupération des clés sans problème vers 23h , chambre petite mais propre.

Friends_and_family Friends

4/10

Poor

07 Jun 2025

Craig

Rooms are what you pay for , small . The hotel is very noisy from other guests staying. Don't bother paying for breakfast as there's no room at all for more than a dozen people.

8/10

Excellent

25 Apr 2025

Fabienne

Juste une étape sur un long trajet voiture
Hôtel proche autoroute
Petit bémol , la salle de bain très petite et vieillotte
Sinon très bon accueil

Partner

8/10

Excellent

20 Apr 2025

Verified traveler

Rooms nice for a short stay. Breakfast very weak and breakfast room a little bit tiny.

Friends_and_family Family

4/10

Poor

17 Apr 2025

Stéphane

A eviter

Chambre très petite
pas de chauffage

Business

10/10

Exceptional

23 Feb 2025

Magali

Very convenient, free parking and WiFi. Staff very nice, for example we could borrow a kettle at the reception.
Room exactly like the pictures, not big but exactly what we expected for the price. Nice shower too!

Leisure Family

10/10

Exceptional

04 Jan 2025

Sergio

Nice hotel

The hotel is clean and the mattress really confortable.
The breakfast is nice with homemade croissants and creps.
Service is polite and supportive.
Totally recomendable.

Friends_and_family Family

6/10

Pleasant

06 Oct 2024

Danny

Not the best.

A very clean hotel in a good location, very close to good restaurants and the tram to Orleans.
The room was described as superior. But it was far from it. It was very small, and extremely hot, even though it was quite cold outside. A huge curtain hides a very small window, which we had open every minute that we were there. The place requires aircon, or at least a fan. The bed was quite hard. Only 1 small pillow supplied. The shower is hand held, and yet you need 2 hands to squeeze and catch the shower gel from the bottle. No power point close to a mirror. No kettle, which is usually standard in Kyraid hotels.
The breakfast room was very small. The meal itself, looked basic, but fresh.
The parking was good, right outside the hotel.
I have stayed in worse places, but i have no desire to return.

Partner

6/10

Pleasant

01 Sep 2024

Darren

Adequate

Leisure Partner

10/10

Exceptional

05 Aug 2024

malcolm ronald

Very happy with the hotel and room the only complaint i have there was no air con in the room and it was very hot in the room and had trouble sleeping everything else was excellent

8/10

Excellent

19 Jul 2024

Verified traveler

Enjoyable stay

Ours was just a 1 night stay before driving further to catch the ferry. Room was small but adequate. En suite, again small, but adequate. Everything was very clean and the breakfast was good. staff very friendly and helpful.

Partner

8/10

Excellent

27 May 2024

Jane

Ideal overnight stay

Room small but well appointed. Ideal one night stop. Breakfast v good

Partner

10/10

Exceptional

10 Mar 2024

Christine

Orléans overnight

Room was small but adequate. Ensuite was clean and room was tidy and warm. Hotel was close to eating outlets and also a tram station for easy acces into the city centre. Staff were friendly and accommodating.

Partner

6/10

Pleasant

04 Oct 2023

maureen

The staff (Kevin?) were friendly and the rooms very clean, but we opted to upgrade to a larger two bedded room.
The double bedded rood was smaller. . . I'd have hated to see it as you couldn't swing a cat round in ours.
That said I couldn't fault it otherwise.
It was really easy to find off the peage and had good parking. Auchan is just down the block.
Wish they had tea and coffee facilities.

Leisure Partner

8/10

Excellent

20 Sep 2023

Mark

Pleasant

Good place to stay for a stopover, close to autoroute and public transport to Orléans. Parking very good

Self

8/10

Excellent

24 Aug 2023

Nick

Great place for an overnight stop

Weather was super hot when you arrived. Fantastic place to stay for a night or two if journeying further south. Place is spotlessly clean. Got everything you would need for a good nights sleep. The hotel doesn’t have aircon though so room can get very hot, plus no fan so if it’s 38° outside like it was when we stayed on our return it can get hot. But that’s a minor issue. Just have a shower in the morning before you leave and your fresh ready to go, The hotel does do a nice little breakfast if needed but the breakfast area is small so not ideal with excited little children but perfect for more grown up families or couples etc. would definitely stay again if we were off to the south of France or Spain as it’s only about 4.5 hours just over from the tunnel or ferry port in Calais. There is also a gigantic Auchan supermarket a stones throw away so you can stock up on anything needed for the next leg of your trip. The staff are lovely and are so willing to help, even in English if your French is patchy like mine!!.

Friends_and_family Family

4/10

Poor

21 Jul 2023

ERIC

Très cher pour si peu de confort

Hôtel excessivement cher pour le confort apporté. Pour ce genre de prestation, autant loué un formule 1.

Partner

8/10

Excellent

18 Jul 2023

rebecca

Fine for a night on our way to holidays

Leisure Partner

4/10

Poor

06 Jul 2023

monir

Limite

Les services tv par cable n'existe pas.
Photo ne reflète pas la réalité de la chambre.
Bruyant grincement de porte récurent faut faire quelque chose cause trop de nuisances.
Vraiment pas bien dormi de bon matin femme de ménage qui claque toute les portes.

Partner

8/10

Excellent

06 Jul 2023

Jodie

Good

It is what it is, you get what you pay for, clean and comfortable. No air conditioning, which is stated but it was very stuffy in the morning. We checked in on the machine so didn’t meet a reception but the house keeping people were really lovely.

Partner

10/10

Exceptional

04 Jul 2023

Kevin

Enjoyed

Very friendly clean basic hotel
Would stay again

10/10

Exceptional

16 Jun 2023

Martine

Très bien

Hôtel calme prés de l'autoroute. Personnel aimable. Très bon restaurant à côté de l'hôtel. Pas de climatisation mais l'hôtel m'avait envoyé un message pour me prévenir que celui-ci n'était pas climatisé.

Business

8/10

Excellent

04 Jun 2023

Anthony

Petite chambre mais très propre et bien isolée

Partner

8/10

Excellent

28 May 2023

Verified traveler

Mauvaise surprise.

Accueil très gentil de la réceptionniste.
Chambre très sobre mais literie très confortable et propre.
Bonne isolation pour l'extérieur.
Bruyant quand les personnes marchent à l'etage superieur.
Heureusement ce soir là, personnes vite installées et calmes.
Par contre grosse deception au moment du petit dejeuner où on nous refuse l'accès du chien dans l'espace ouvert du petit dejeuner, petit bichon habitué à voyager et très calme qui était deja adopté par nos voisins de table.
Lors de la réservation, aucune information sur cette restriction.
J'accepte de payer une certaine somme car il y a des abus evidents.
Mais autant dire que l'on ne prend pas les animaux plutôt que faire payer une telle somme alors que notre chienne reste dans son panier et est tres propre ET silencieuse.
C'est abusé.
Nous nous sommes retrouvés à manger dehors...
Ouf il faisait 14 degrés sans pluie.....
Autour de l 'hôtel , les 2 restaurants refusant aussi les chiens, nous nous abstiendrons et cela malgré une facilité d'accès quand on sort de lA10....
Voyager avec son animal.....un défi a relever.
Dommage!!

Partner

10/10

Exceptional

16 May 2023

J D

Good value stopover

Friendly reception staff. Pleasant accessible room. OK breakfast. Good value for one night stopover.

Partner

10/10

Exceptional

05 May 2023

Julie

The staff was helpful and friendly. The room was really clean and we had a good breakfast.

Leisure Family

8/10

Excellent

02 May 2023

Amanda

Great place for a basic stopover

Great for a basic, no-nonsense stay. The staff are super helpful and friendly. The bed was comfy. My only issue was that breakfast choices aren’t good if you are looking for something healthy or free from dairy or white bread. Fruit would have been nice.

Self

6/10

Pleasant

30 Jan 2023

Simon

Not like in the photos!

Great staff but room was not like those shown in the images on Hotels.com.

Business

6/10

Pleasant

24 Dec 2022

BJ

Wij zijn beter gewend van Kyriad

De toegewezen kamer 205 ontzettend klein! Douche/badkamer zo klein dat je je kont niet fatsoenlijk kon keren. Ontbijtzaal op de begane grond ook veel te klein. De stoelen bij de kleine tafeltjes zo mogelijk nog kleiner. Behalve de goede matrassen op de bedden is dit hotel eigenlijk het meest geschikt voor kleine mensen/dwergen etc.
Volgende keer wordt het weer een B&B hotel in Orleans.

Partner

6/10

Pleasant

17 Nov 2022

Gaelle

Hotel qualite prix correct

Qualité prix correct pour 1 nuit

Business

6/10

Pleasant

17 Nov 2022

FABRICE

Je déconseille

Chambre très petite, salle de bain horrible.
Un aménagement devrait être refait au niveau des sanitaires, cabine petite, impossibilité de laisser des affaires dans la salle de bain sans les mouiller. Mauvaise insonorisation.

Business

6/10

Pleasant

21 Oct 2022

Agnes

Les chambres un peu vieillottes surtout la douche

Business

6/10

Pleasant

12 Oct 2022

Benita

It is a very basic hotel

Leisure Partner

8/10

Excellent

22 Sep 2022

Thierry

Bon rapport qualité prix pour une étape

Un établissement convenable pour une étape dans l'agglomération orléanaise. Calme malgré une sortie d'autoroute à proximité. Bon rapport qualité prix.

Partner

2/10

Poor

06 Sep 2022

Hendrik

Meer nadelen dan voordelen

Wie niet teveel geld kwijt wil voor een overnachting en genoegen neemt met een erg kleine kamer (wij kozen voor het queensize bed) en mini badkamer, en geen hoge verwachting heeft van het ontbijt en de service, is dit een prima hotel. Kamers en beddengoed zijn schoon, het bed is goed, maar het ontbreekt verder aan elke vorm van luxe. 1 Ikea krukje om op te zitten, maar geen zitje oid. Het hotel ligt pal aan de snelweg, dat is handig als je op doorreis bent, maar die hoor je dus ook de hele nacht. Achter het hotel is een buffet restaurant waar wij wel prima gegeten hebben, dus dat vonden wij een pré. Wij zouden al met al niet zo snel teruggaan.

Partner

4/10

Poor

22 Aug 2022

Sandrine

Bon pour nuit obliger de fermer le volet malgre la chaleur car les spot de la facade ont claire tt la nuit
Automate a entree qui ne retrouve pas votre réservation

Partner

8/10

Excellent

09 Aug 2022

Linda

Friendly helpful staff. Restaurant within easy walk. Parking secure and free. Room clean. Needed air conditioning or a fan though as was really warm overnight. 👍

Leisure Family

10/10

Exceptional

31 Jul 2022

Hetty

Wij warennop door reis naar de Dordogne. Fijn verblijf

Friends_and_family Family

8/10

Excellent

03 Jun 2022

Gita

Convenient and clean

It was first time we have done check in via machine. It was a bit slow, but machine spit out room card at the end.
Clean room. Refurbished up to good standards.
We would have been happier to have a kettle in a room, we were too tired to go out after long travelling.

Partner

8/10

Excellent

04 May 2022

Isabelle

Bonne soirée étape

Chambre rénovée ainsi que la salle de bain, très propre. Ai été obligée de changer de chambre au départ car odeur de tabac froid !

Business

10/10

Exceptional

17 Mar 2022

Guillaume

L’ascenseur coince un peu et la moquette dans la chambre pourrait être remplacée par du parquet qui est plus hygiénique.
Pour le reste, tout s'est bien passé, le personnel est très aimable et le petit déjeuner est très correct.

Business

8/10

Excellent

10 Jan 2022

JOSE MARIA

Correcto. Poco espacio para colocar equipaje.

Friends_and_family Family

8/10

Excellent

02 Jan 2022

vincent

Etape repos

Arrêt d'une nuit sur notre trajet retour de Paris. Simple et efficace !

10/10

Exceptional

21 Oct 2021

Pascale

Excellent séjour.

L'endroit est pratique, bien situé, le personnel efficace et sympathique. Hôtel très bien tenu.

Partner

10/10

Exceptional

14 Oct 2021

Verified traveler

Great

Spotlessly clean. Great value

Partner

10/10

Exceptional

26 Sep 2021

corine

idéal pour un retour de vacances

l hotel est propre rien à signaler
le seul bémol la salle du petit déjeuner est petite

Partner

4/10

Poor

17 Sep 2021

CELIA

A éviter

cabine de salle de bain avec rideau .. sur vos photos vous indiquez avec paroi de douche
pas de restauration sauf petit dejeuner - tres bruyant si la chambre donne sur le parking et chambre non isolée - pas de climatisation
aujourd'hui vous affichez un prix à 96€ !!!! ca ne vaut pas 50€

Business

10/10

Exceptional

23 Jul 2021

Patrick

Demande de facture

Bonjour
Toujours satisfait
Par contre toujours le même problème pour avoir une facture
Veuillez me faire parvenir une facture pour la société
SAS. VITALIS
38 rue Servan
75011 Paris
Merci

Business

8/10

Excellent

13 Jul 2021

Benoît

Etablissement très propre et excellent accueil.

Très bon accueil et la responsable n'hésite pas à discuter avec vous notamment au petit déjeuner qui ai correct.

Friends_and_family Family

8/10

Excellent

12 Nov 2020

carlos

Convenient

Convenient, close to highway

Business

6/10

Pleasant

08 Aug 2020

Guy

safety

I was very disappointed because my room was allocated to another customer while I was occupied this room. This one open the room while we were inside, lucky I was inside.
While speak to the receptionist, she told me that was a mistake from the system.
For me this could not happen if you were organised.

Friends_and_family Family

6/10

Pleasant

04 Jan 2020

Verified traveler

Disappointed

Had no idea that this was a poorer grade hotel to the normal Kyriad.
The booking stated reception operated till 10pm but our arrival at 8.30pm was met with a machine for entry. No persons on site to meet needs like extra pillows.
Very small room with barely adequate facilities.
Felt uneasy about parking security. Will not return.

Partner

6/10

Pleasant

30 Nov 2019

Verified traveler

Adequate for the money and convenient to various restaurants

Leisure Self

6/10

Pleasant

29 Oct 2019

Robert

Does the job!

This hotel does the job but not really a hotel. More of a motel. Good value on balance.

Partner

8/10

Excellent

06 Sep 2019

pamela

Traveling

Very clean but found bed uncomfortable especially the pillows not very big more like small cushion

Partner

8/10

Excellent

01 Apr 2019

Verified traveler

Good

It was ok for few days. Nice breakfast and friendly staff.

8/10

Excellent

19 Feb 2019

Philippe

Overnight stopover

Perfectly located hotel for an overnight stopover on the way North or South through France. Simple but clean and quiet. Easy automated check-in.

Family

6/10

Pleasant

09 Aug 2018

Paul

Very basic, very noisy very hot, would not stay here again

Partner

8/10

Excellent

05 Jun 2017

Julia

Great stopover hotel

Stop over on our way through France to Eurotunnel, accommodation met our family needs with rooms that easily take a family of 4. Great value for money. Breakfast was basic but fresh, tasty and not expensive. A reasonable range of value restaurants in the areas for our evening meal, all walking distance so we could have the last beer of the holidays!

Family

10/10

Exceptional

25 Aug 2016

Margaret

What's not to like?

Pleasant receptionist, clean room, plenty of hot water in the shower, good tv (the Olympics were on!) & good hairdryer.
A short walk to several decent restaurants.
Also very reasonably priced.
What's not to like? We'll certainly use it again.

Partner

10/10

Exceptional

12 Jul 2016

Todd

Very helpful staff

We were running late for check in after visiting castles and a very slow meal. The hotel staff stayed late at the desk so they would still be there when we arrived. This is not a scenic location but a place to stay the night before heading back out for more sight seeing. Close to shopping, highway and food. We had four people and were able to stay comfortably in one room. Bathroom is real big.

4/10

Poor

22 Jun 2016

Verified traveler

Ok. Not great

Not great value considering price. We paid more and stayed here as expected better than F1 and nearby cheap hotels. It's better, maybe, then again. No air conditioning. Wifi is simply unusable and I suspect the hotel knows it. Bathroom a plastic, F1 style one and room cramped. Could hardly get luggage in. So hot and cramped. However breakfast was good (extra cost) and it was clean and better presented than other budget hotels. Staff were nice & friendly too. I'd try one of the cheaper budget ones for the saving if visiting again. You can definitely get better for same money. Car needed too. Probably a 10-15 minute drive to orleans center.

Family

4/10

Poor

13 Nov 2015

Verified traveler

Decent 1 night stay

A decent room simply to crash after a long drive. A cut above Formula 1, but don't expect paradise. For around $50, you gave your own tiny bathroom, tiny room, and decent bed. Convenient to highway, too.

8/10

Excellent

09 Nov 2015

Verified traveler

Good hotel

Very relaxed.

Family

8/10

Excellent

12 Sep 2015

Verified traveler

Easy to find, well situated

Easy to find and check in. Staff helpful and knowledgeable as well as multi lingual.

2/10

Poor

03 Sep 2015

orfe

Never stay at this BB again.

This hotel is a baget hotel, not €88 at night. Hotel was very poor and the toilets was very very very small. Just French TV. I'm very very disappointed.

Family

6/10

Pleasant

03 Feb 2015

George

Good but small

Hotel room was basic but we expected that. It was small just enough room for 2 people. Clean, quiet and warm.

Partner

6/10

Pleasant

23 Jan 2015

Kevin

Budget hotel, no complaints

This is a budget hotel but it delivers what you need. The room and bathroom are super small but OK. You have to get creative to fit yourself and your luggage. Free parking, free Wi-Fi and right on major highways so if you're driving it's convenient.

Partner

6/10

Pleasant

24 Jul 2026

Vincent

Qualité très moyenne
À mon arrivée la télécommande la tu ne fonctionne pas
Chambre pas super propre
Pas de Clim mais ventilateur réservée à quelques chambres
Déçu globalement

8/10

Excellent

16 Jul 2026

Erwin

Schone kamer, vriendelijk personeel

8/10

Excellent

04 Jul 2026

JEAN MICHEL

Chambre propre mais pas climatisée bon petit déjeuner parking facile

10/10

Exceptional

28 Jun 2026

Brigitte

Très bonne literie 😀
Établissement très propre à conseiller les yeux fermés
Pas de commentaire concernant le petit déjeuner car nous n'en avons pas pris

Partner

10/10

Exceptional

15 Jun 2026

Sonia

Nickel, une équipe bienveillante.

Business

8/10

Excellent

18 May 2026

Max

Petit déjeuner simple