Name: Premiere Classe Orleans Ouest - La Chapelle Saint
Address: Rue d´Aquitaine, S/N, La Chapelle-saint-mesmin, 45380, FR

8/10

Excellent

19 Jul 2026

Gary

Ideal one night stop over right next to autoroute will stay again

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Roos

Ideale plek voor overnachting wanneer je op doortocht bent. Prima bedden, airconditioning. Optie voor zelf aanmelding indien je laat aankomt.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jose

Très bien

10/10

Exceptional

03 Jul 2026

Thomas

Small room but with all the comodities. It was perfect for my stay.

10/10

Exceptional

26 Jun 2026

Valérie

Le personnel est super sympa

2/10

Poor

25 Jun 2026

Anthony

Booked room with Lanai Balcony, given room without balcony as reception explained that my room had been allocated to someone else. Lift was broken so my wife who uses a stick to walk had to climb 4 fights of stairs to second floor. I had to carry all luggage up the stairs. I I had been informed the lift was not working. I would have booked elswere. The room was clean and compact but excellent for the price, although no balcony as booked and no working lift ruined my visit.

Partner

10/10

Exceptional

03 May 2026

NICOLAS

Superbe accueil!!! Plutôt rare en général donc la cela mérite d'être dit. Chambre convenable et propre.

10/10

Exceptional

01 May 2026

Muriel

Très contents dans l’ensemble !

Friends_and_family Family

2/10

Poor

01 May 2026

Alexandre

Un préservatif usagé était sous le lit, ainsi qu’une paire de chaussettes, l’accueil a été prévenu mais aucun geste commercial n’a été fait

Partner

10/10

Exceptional

21 Apr 2026

Laure

Simple but very clean. Good quality for the small price.

Partner

10/10

Exceptional

15 Apr 2026

Larissa

Pas de petit déjeuner

Partner

6/10

Pleasant

10 Apr 2026

Nicholas

I normally rank this hotel as good, excellent for a one night stay on the way south. However this time I felt a little let down by the pod bathroom. It needed renewing,visibly scuffed and dirty and only one third of a toilet roll. On the whole the hotel is good for the price

Partner

8/10

Excellent

08 Apr 2026

Jean-marie

Clim pas encore en service

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Dimitrios

Everything was very practical for a few hour stay before hitting the road again

10/10

Exceptional

14 Feb 2026

Corine

Good value for money. Friendly staff, clean and quiet room.

Self

8/10

Excellent

06 Feb 2026

FREDERIC

Propreté impeccable, bonne literie. Parfait pour une nuit étape.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Julien

Propre; conforme

Self

8/10

Excellent

30 Dec 2025

iain

A comfortable but basic hotel room. Great location just off the motorway making it a good stop over on my way to and from Spain

Self

8/10

Excellent

24 Dec 2025

madeleine

Very safe parking space, clean room and friendly staff

Self

8/10

Excellent

09 Dec 2025

Agnès

excellent rapport qualité prix. Proche de l'autoroute. Très calme. Offre sur place d'une petite restauration. Proche d'un grand centre commercial.

Partner

6/10

Pleasant

27 Nov 2025

Cheryl

The Staff were friendly, attentive and professional.

The room was clean and the bed was very comfortable.

On arrival The room smelt extremely stuffy and had to be aired.
It would have been helpful if we had a kettle or tea making facilities in the room and a usable Wifi connection.

Leisure Partner

6/10

Pleasant

20 Nov 2025

Stephanie

Clean, basic, secure parking, an exceptional team of staff.

8/10

Excellent

16 Nov 2025

Mr Julian

Clean room staff welcoming all you need for an overnight stay

8/10

Excellent

06 Nov 2025

Leslie

Très bien pour le prix, cependant la moquette dans l’ascenseur et la cabine sanitaire sont un peu vieilles et semblent ne pas être très « fraîches » (rouille en bas de la cabine, tache dans la douche, poussière sur l’interrupteur…) mais pour le prix c’est mieux que ce à quoi je m’attendais.

10/10

Exceptional

26 Oct 2025

Anthony

Cheap but perfect

10/10

Exceptional

19 Oct 2025

mathieu

Douche un peu petite mais hôtel première classe le plus propre dans le quel j’ai séjourné

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Jane

Not keen on pillow slips, otherwise good stay

Partner

10/10

Exceptional

01 Oct 2025

Anthony

Got a room with balcony, perfect for the price, cheap no frills room for the night, with lift and vending machine in reception with MW. Air con not great but it was October. Pillows are very basic and small, overall great stay for the price

8/10

Excellent

26 Sep 2025

gilbert

RAS

Partner

10/10

Exceptional

22 Sep 2025

philippe

ras

Partner

2/10

Poor

29 Aug 2025

Mercedez-Jane

I usually stay in priemere classe hotels. Usually, you get your standard, but I saw this hotel and it looked newer so thought we would give it to you. I am disabled and have never had an issue parking in disability bays. However, on this occasion, I was made to feel as though I couldn't be there. I had my disability badge in the window but still was told the bay is for disabled. I told the women my badge was in the window, I even got it out to shower her, but this didn't seem to be enough. I know I am young, but young people can be disabled too. Up until this point, I was generally happy, but it made me feel self-conscious and unwelcome. I couldn't relax.

Leisure Family

6/10

Pleasant

14 Aug 2025

Philip

Great budget option, close to motorway connections, ideal for a short stay or stopover. Room was clean but dated with a tiny bathroom. Beds comfortable.

Leisure Family

10/10

Exceptional

29 Jul 2025

Adam

Clean hotel with working check in and a/c that worked great.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Peter

The bathroom area too small .Nice powerfull shower.

8/10

Excellent

30 Mar 2025

Marion

Super convenient location, perfect for one night

Basic rooms and facilities- as expected for a budget hotel and very competitive price. Great location very close to motorway exit. Lots of food, drink options in walking distance. Really friendly and helpful receptionist - thank you. For one night, with a dog, perfect.

Partner

10/10

Exceptional

24 Dec 2024

Stephan

friendliness of staff

Business_and_leisure Self

6/10

Pleasant

20 Sep 2024

Sylvain

Bon rapport qualité prix.

Chambre propre et literie confortable.
Les Employés sont sympas.
Par contre la douche est minuscule, donc difficile d'accès pour un homme.
Par ailleurs, la clim n'est pas réglable depuis la chambre. Elle est contrôlée par l'Hôtel, ce qui est anormal.

Partner

10/10

Exceptional

07 Sep 2024

Yannick

Very nice and helping staff. Really appreciated
Quiet environment

Friends_and_family Family

6/10

Pleasant

16 Aug 2024

Verified traveler

Functional and clean

This was an overnight stop on a longer journey. Rooms are basic, (exactly the same as all in this brand), but functional. 2 rooms. 1 was very clean, the other was less so (sheets stained?).
Staff were lovely, polite and helpful.
Doors open into internal corridors (better than last one where they opened outdoors).

Friends_and_family Family

2/10

Poor

09 Aug 2024

Myriam

A fuir

Extrêmement choquer par l’hôtel , des cafard dans ma salle de bain au réveille !!! J’ai était voir la responsable, au lieu de faire profile bas , elle ma affirmer que c’était des insectes de la famille des cafard, mais pas « des cafard » scandaleux ! A fuir
Jamais vue des cafard dans un hôtel c’est inadmissible tout simplement !( sur les photos on dirai qu’ils sont mort car de base c’était une vidéo) .

Self

8/10

Excellent

18 Jul 2024

Nicholas

Ok for overnight stop

It was OK and good value. Would only stop overnight room/ bathroom very small.Getting a bit worn at the edges but not too bad

Partner

10/10

Exceptional

15 Jul 2024

Nathalie

Tres bien

Partner

8/10

Excellent

07 Jul 2024

J S

One night in Orleans

Receptionist very good booking in no problem, room was ok bit dated shower was the problem too small and with having a slippery floor not good needs to be addressed apart from that all good

Business

2/10

Poor

02 Jul 2024

Janet

Breakfast good but coffee not very good. Bed very comfortable. Room a bit small for 2 people.

2/10

Poor

29 Jun 2024

Pranesh

It was clearly written check out noon on my reservation however they kicked me out at 11:30! Yes KICKED OUT might be excessive but that was literally how I felt.

10/10

Exceptional

25 Jun 2024

Helen

Great value for money

Great value for money. Room and breakfast. Reception staff very friendly. Super clean. For the money we paid it was great. Nice that a budget hotel has a lift and air con.

Partner

8/10

Excellent

13 Jun 2024

Francois Vincent

perfect for an overnight on the highway.

Perfect for a single night between highway journeys. Simple, clean, easy access, very affordable breakfast, polite service.

Self

8/10

Excellent

05 Jun 2024

David

Orléans hotel

Small rooms with tiny restroom and shower. Room was very clean and plenty of parking.

Partner

10/10

Exceptional

25 May 2024

Marcin

Worth the money

Good experience, nice welcome even when we arrive at 2:30am. Very polite and welcoming
Small room but enough for one night stay clean bed and en-suite bathroom.
Free on site parking free
Cheap breakfast and good coffee.

Friends_and_family Family

8/10

Excellent

25 May 2024

Lesley

Overnight stop

One of the better Premiere Classes we have stayed in. Very clean and we were delighted to find the desk still open when we arrived at 2 am. Would stay again.

Friends_and_family Family

8/10

Excellent

25 Feb 2024

Kerry

Good budget hotel. Easy parking. Was small but would expect this from a budget hotel. Overall it was clean and comfortable.

8/10

Excellent

16 Sep 2023

Willy

Gewoon goede

8/10

Excellent

16 Sep 2023

Paul

Basic hotel just of the motorway exit.

Basic hotel just off the motorway in Oléans.
Secure parking, basic but clean room. Bathroom is one of those plastic \"pods\" but adequate for one night.
Not much in terms of restaurants nearby but only 5 min walk to the tram which takes you to the centre of town every 15 mins or so. Buy tickets at the park and ride €3.40 return.

Partner

6/10

Pleasant

18 Jun 2023

PASCAL

confort correspondant au prix en France

seul avantage par rapport à certain entrée de gamme la climatisation
Proche sortie d'autoroute

Self

8/10

Excellent

07 Jun 2023

Jason

Perfect for what it is.

Needed an overnight stop on a long journey. For the price, the room was excellent, the bathroom a little small for me, but still functional. I wasn't expecting luxury for the price, but I got a good comfy double bed, AC, and a decent shower for a lot less than I paid for a room elsewhere.

Self

8/10

Excellent

23 May 2023

Verified traveler

Good easy stopover hotel.

Well positioned by motorway. Cheap price for stopover and served purpose well... Restaurants nearby in walking distance. Secure carpark behind gates locked at night. Lovely receptionist. We added the continental breakfast and it had everything you need, including great hot coffee! The only negatives are, bathrooms are a bit tired and only one small pillow each. But a good, clean, convenient stopover. Thank you.

Partner

4/10

Poor

09 May 2023

Dominique

Location good. Very uncomfortable bed and awful pillows very noisy people in corridor

Leisure Partner

8/10

Excellent

10 Apr 2023

Danièle

Très bon accueil
Chambre confortable bien isolée et propre
Séjour d’un nuit

Partner

6/10

Pleasant

14 Mar 2023

Karl

Staff were very nice and helpful, my only compliant is that I had a no smoking room, along a no smoking corridor, but could smell old smoke stink everywhere

Self

8/10

Excellent

20 Sep 2022

Leigh

We arrived at 10pm and the hotel door was locked. We had to use a machine to get the room keys but the machine would not recognise the room bookings so we could not get the keys to get into the hotel. Don't need this hassle after a long journey. There was a number to call which we did and someone opened up for us and he was very helpful. We had concerns that if no one answered the phone we would not be able to get into the hotel.

Leisure Friends

8/10

Excellent

22 Aug 2022

alejandro

I would love air conditioning!

Leisure Family_with_children

4/10

Poor

11 Jul 2022

Gary

Give it a miss

Cheap it what you get with this Hotel, drunken people shouting and keeping you awake all night, disorganised, breakfast we didnt have as the supply of the rubbish food that was available was short coming, pay a little more and get a lot better.

Friends_and_family Family

8/10

Excellent

18 Jun 2022

Gillian

One night stay over

Arrived a bit late but reception still open. Friendly greeting. Efficient check in. Room was as expected. Breakfast was good and fresh.

Partner

8/10

Excellent

19 Aug 2021

Anastasiia

One night stay

We were staying for one night, short stop before continuing our trip. The situation of the hotel is very convenient, it's just near the highway. There are places to eat nearby.
For the cons: it's quite outdated, not very good sound proof, you can here people from the next room and from the corridors. The self check in machine is very slow, takes ages to get a card from the room.

Friends_and_family Family

6/10

Pleasant

10 Aug 2020

Verified traveler

Very hot sleeping. Good value breakfast.Close to the Motorway

Family

8/10

Excellent

20 Jan 2020

Verified traveler

The staff member who checked me in, and helped me whenever I required it, was excellent. That made my stay.

Pet

8/10

Excellent

31 Jul 2019

Anastasiia

Premiere Classe Orléans Ouest - one night stay

It's situated very conveniently, close to the highway, but you don't hear the noise from it. The room is cozy and quiet, good for the break on the way in case of long journey. There is a possibility to take breakfast, it's not expensive. It was very hot in the room, but we stayed in a extremely hot day, so it was expected.

Partner

6/10

Pleasant

31 Jul 2019

Verified traveler

Room was very hot, but we were travelling during heat wave (40degC) and we were aware that room did not have air conditioning, so this cannot be seen as a fault.

Friends_and_family Family

8/10

Excellent

21 Mar 2019

elaine

Just stayed 1 night to brake up journey, could do with some descent pillows.

Family

6/10

Pleasant

01 Feb 2019

Verified traveler

Clean but basic. No details of time breakfast stopped serving. We arrived late evening & overslept. Unable to have breakfast which we had paid for

10/10

Exceptional

21 Oct 2018

Jumbo

Very nice and Clean & Good Staff

this hotel we use as a mid way stop it is very handy for the motorway for both North and South. Approx 60-70 miles south of Paris. A welcome stop for after and before fighting your way round PARIS>

6/10

Pleasant

13 Aug 2018

Tracy

Good value for money

The hotel was ok, reasonable price to stay there and breakfast was good value.
The lady on reception/serving breakfast was very miserable! She needs to be a bit more customer friendly and put a smile on her face. It was like we were an inconvenience to her!
We stayed on 21st July, checked out 22nd July.

Family

10/10

Exceptional

30 Jul 2018

Jane

Cheap overnight stop

Breakfast good. Room small but adequate for overnight stop. For once an hotel that has sheets instead of duvets!

Partner

6/10

Pleasant

29 Jul 2018

JOHN

Never again.

Not very impressed with this hotels booking in process. Had to find the night porter to get in. Secure car park.

Partner

4/10

Poor

26 Jan 2018

Verified traveler

Cheap but not so not cheerful

You get what you pay for...not a lot. If it's an overnight stop over close to the motorway you want and you smoke so don't mind cigarette odour throughout the building and don't mind getting a drink from a machine instead of the luxury of a kettle then this is the place for you. That is if you can get in. Out of hours( check what they are before booking) , it's self admission. I didn't have a code to do this but found my booking by name, however the computer didn't recognise my payment as having been made in advance and wouldn't issue a key card unless I paid again. I was lucky , I tried the door again and the receptionist was there and check in was fine. He was pleasant ,chatty and helpful and by far the best asset of this place. Didn't have high expectations having stayed in bargin convenient over night stopovers previously but we were disappointed so next time will pay the extra . Dark when we arrived but saw a tram into Orleans which if staying in the area the location would be handy to go into city without haste of parking.

Partner

6/10

Pleasant

14 Jan 2018

Verified traveler

Cheap but good hotel

A good hotel for a quick stop over on the way back from Spain.

8/10

Excellent

15 Oct 2017

Verified traveler

Handy to tram

Stayed one night. The hotel is close to the end of the tram line, which is very convenient.
The room was comfortable, although not all the lights worked and the toilet ran. It has a nice set of cubby shelves.
The bathroom is very small.
Getting to the hotel can be tricky: there is an alley to the hotel just before you get to the toll plaza, but it is easy to miss. Safer to go by way of rue 'd'Aquitaine.

8/10

Excellent

26 Jul 2017

Margaret

Nice clean hotel

Family

6/10

Pleasant

15 May 2017

Verified traveler

Ideal as stopover.very secure car park

Manager very helpful, room basis but adequate, en suite bathroom small,strong smell of smoke in room which made uncomfortable for us being non smokers value for money
Yes

10/10

Exceptional

31 Mar 2017

Jane

Straight off the motorway.

Ideal for night stop, basic and clean

Partner

8/10

Excellent

27 Feb 2017

Mark

Cheap and Convenient for Travellers

Overnight stop-over while travelling from the Cantal to Calais so didn't explore the area. Chosen for ease of access to the motorway and low cost. Room was clean and practical. WiFi was good. Breakfast was well priced and adequate for travellers on the go. Pillows were a bit lumpy. Otherwise a cheap and cheerful. Would use again for cost and convenience.

Partner

2/10

Poor

12 Dec 2016

Gavin

Rubbish

Was not nice at all

Partner

8/10

Excellent

11 Aug 2015

Alison

Lovely for a stopover

Just great for stop over. Clean and pleasant. Campanile restaurant very nearby you get a discount. Good value for money. Stopped at Campanile in Clermont Ferrand, the room was not so good and i paid double the price! Only exception Campanile had tea and coffee in room, well one tea bag and one sachet of coffee for two people!!??

8/10

Excellent

11 Aug 2015

Jane

Convieniant

Pleasant staff.convieniant as just off the motorway,basic but clean. Could do with air conditioning,and sheets instead of duvet because room v hot!

Partner

6/10

Pleasant

10 Aug 2015

Rob

stop Over

Good cheap no frills, clean, one night stopover on way to Spain. A couple of reasonable restaurants nearby

8/10

Excellent

02 Jun 2015

aamir

Good experience

Bit old but not too bad
Good location

Family

10/10

Exceptional

01 Jun 2015

susan

ideal hotel for our stay overnight stay

I stayed overnight at this hotel and found every thing to our satisfaction and would recommend any one who wished to stay here friendly staff helpful in every way no complaints

10/10

Exceptional

31 May 2015

Verified traveler

Great stay in Orlean

Great stay, we came for 1 night and stayed 5! All the staff were great, friendly helpful, etc. we lost are credit card and the staff found it and went out of their way to tell us. The young lady who had responsibility for looking after our room was fantastic.

Partner

10/10

Exceptional

06 May 2015

Verified traveler

Simple & cost efficient

Premier Classe chain of hotels are all the same, never had a problem at any of them. Located at motorway junctions, totally functional rooms, this particular one even had a balcony. Simple, efficient, cheap, safe. Exactly what I needed to get some sleep before moving on my way. With the added bonus of only being about 10 minutes walk from banks of the Loire GR path.

8/10

Excellent

07 Jan 2015

phil

Close to motorway ideal stopover

Wel organised it did what it said on the tin.new hotel so in good condition

10/10

Exceptional

26 Oct 2014

Lizzyloo

Excellent Value

Excellent location minutes from motorways. Clean room and bathroom and very friendly staff. breakfast is an extra and great value for money. Will be staying here again on next trip to France. Highly recommended

6/10

Pleasant

14 Oct 2014

Edward

First class Receptionist (Jacqueline)

The hotel was fine but unfortunately They had no record of our booking or payment for it via Hotels.com! However after one hour and many phone calls by Jacqueline, the problem was resolved, thanks to her persistence. NOT GOOD ENOUGH HOTELS.COM!

8/10

Excellent

12 Oct 2014

Seeaybee

You Get What You Pay For

Reasonable budget-style hotel, fine for an overnight stop. Small double-bedded room which was clean and basic with very small en suite, low priced and acceptable value for money. Very thin walls. Free WiFi was an unexpected bonus.

8/10

Excellent

24 Sep 2014

Verified traveler

good value

very cheap but not nasty. Room a little cramped but more than suffice for just a short trip with mates

Family

8/10

Excellent

07 Sep 2014

Carlruss

Under refurb

Ideal budget stopover in mid-France. Hotel currently under refurbishment. We had a recently refurbished room. Small,neat,tidy. Bathroom is of the modular plastic type. If you're a larger person you may have difficulty fitting into the shower! Actually had three,yes,three power points in the room! Plenty of parking space. Reception staff informative and helpful with excellent English. Late arrivals check in terminal outside,easy to use. Close to Autoroute, relatively easy to find.

Family

8/10

Excellent

31 Aug 2014

Michael

good value; smelled smoke in the hallway

During a week-long road trip around France, Premiere Classe was one of our favorite hotels. This time it was raining, so some smokers disobeyed the posted signs and smoked in the hallway. Oh well. The smell didn't get into our room.

Partner

6/10

Pleasant

03 Apr 2014

algrodzinsky

tired hotel needs an upgrade,rooms smell of smoking

10/10

Exceptional

03 Mar 2014

Sandy

Brilliant Stop Over

We enjoyed the stay. We have used this hotel chain on a number of occations and this hotel a couple of times. It is just right for a quick stop over when traveling to the South of France It is clean and friendly staff make it a pleasent overnight stay

10/10

Exceptional

05 Jan 2014

Glendyke

Perfect overnight stop

Ideal location for an overnight stay on our journey south, just off the motorway. Room and breakfast were very good value for money.

2/10

Poor

26 Dec 2013

P

Do not arrive late!

Having agreed with the hotel that I could gain access by using the reference number they sent me as I was arriving after the reception had closed, I tried to key in the reference number several times but was unable to gain access to the hotel and had to spend the night in the car park. In the morning when the hotel opened I was offered a refund for the pleasure of sleeping in my car.