Name: Best Western Hotel d'Arc
Address: 37 Ter, Rue de la Republique, 37TER, Orleans, 45000, FR

2/10

Poor

05 Aug 2026

CLEMENT

N'est un 4 étoiles qu'en théorie

2/10

Poor

17 Jun 2026

SAKI

Air conditioner was broken. There are bugs in the bed.

Self

8/10

Excellent

14 Jun 2026

Monireh

Great location. Very good breakfast. Staff were helpful. The only problem A/C is not working and you have to deal with fan.

Family

8/10

Excellent

23 May 2026

Andrea

It would be nice to have the possibility to at least have a toothbrush set from reception.

Business

10/10

Exceptional

04 May 2026

Mireille

Everything was great, location is very central.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

BENJAMIN

Tout était parfait. Mention spéciale au staff qui est aux petits soins avec un grand sourire ! Merci !

Self

10/10

Exceptional

24 Mar 2026

Joelle

We like this property which is where we stay every time we’re in Orléans

Partner

10/10

Exceptional

17 Dec 2025

Flory

Chambre très propre et surtout le personnel très accueillant, très gentil et surtout serviable.
Je note 20/10.

Business

6/10

Pleasant

10 Nov 2025

Jean Claude

Petit déjeuner complètement désorganisé le 1er matin plus rien à boire ou manger à 09h30. Le lendemain le ménage a été fait et la femme de ménage a laissé la chambre ouverte avec la cale jusqu’à ce que l’on rentre le soir. Dans la salle de bain la VMC ne fonctionnait pas donc obligé de laisser làporte de la salle de bain ouverte pour évacuer la buée et l’humidité après la douche. la réceptionniste nous fait un geste commercial en nous offrant le petit déjeuner le 2eme jour. La commentaires n’est pas passée à la réceptionniste du lendemain qui nous réclame le paiement. Bref que de déception pour un 4*.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Tim

Very nice hotel located in a premium area of Orleans, good client service, extra water and coffee in the hallways, nice experience

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Abraham

Cool place! Very good location near the mall and only a short walk to the cathedral. Breakfast was amazing, rooms were large and clean. Only downside is the chaotic parking situation in town. Other than that this was a wonderful place!

Leisure

10/10

Exceptional

01 Oct 2025

Richard

Great location to access the old town and be close to the train station. Excellent value for the room. I would skip the breakfast next time.

8/10

Excellent

27 Sep 2025

Asa

Great location! Friendly staff and good beds and quiet that’s always important for us :)

Partner

10/10

Exceptional

02 Sep 2025

Rupert

Wonderful.

Leisure Family

10/10

Exceptional

02 Sep 2025

Rupert

Wonderful.

Leisure Family

10/10

Exceptional

29 Aug 2025

Audrey

Our room was spacious and lovely, very comfortable bed and tea and coffee making in the room as well as water station and coffee machine available in foyer. The breakfast was good. As far as the location it was very convenient for everything. Would definitely stay again.

Leisure Partner

8/10

Excellent

26 Jul 2025

Audrey

Hôtel très bien situé.
Salle de bain vétuste. La douche aurait besoin d’être rénovée.

Business

4/10

Poor

18 Jun 2025

ARIK

No air condition and elevator working .
Not worth the amount asked.

Partner

4/10

Poor

08 Jun 2025

Jordane

To be avoided

Very poor and bad breakfast
Lot of bad odours in the room
Very small room as well
Difficulties to park the car

Self

8/10

Excellent

01 Jun 2025

Michel

Good stuff!

2/10

Poor

01 Jun 2025

Craig

Poor

Booked a family room with sofa bed. Arrived to find sofa bed not open or made up and no towels for the children. The weather was about 34 degrees outside and the A/C was not working in the room. Staff clearly knew this was the case as there was a very poor old fan in the room. The doors to the toilet and bathroom did not shut properly. Then when we returned in the evening the hotel lobby smelled like a dirty mop bucket. Staff were friendly enough but aside from that this was the worst budget hotel I’ve stayed in in a long while.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Julie

GREAT STAY YET AGAIN!

Our fourth stop here. Gets better everytime. The staff on reception are very friendly and welcoming and also remembered us 😀 Rooms are clean and comfortable. Location of the hotel is excellent. Wouldn't hesitate to stay again.

Partner

2/10

Poor

25 Apr 2025

Aurelie

Service deshumanisé

Service deshumanisé.
Froid.
Désagréable.
Font des erreurs dans les conditions de remboursement et n’assume pas leurs erreurs. Dommage

Business

10/10

Exceptional

13 Apr 2025

Jimmy

Helpful staff, handy location, clean

Friends_and_family Family

8/10

Excellent

25 Mar 2025

Liam

Great location

Leisure Family

8/10

Excellent

23 Mar 2025

Mrs L

Stay

There was a smell of sewage in my room and all round the hotel breakfast was ok

Friends_and_family Family

6/10

Pleasant

16 Feb 2025

Gilles

Everything was great except for a very strong and constant drains smell - from the reception downstairs to our bathroom. A real pity as this hotel deserves much more .

Partner

6/10

Pleasant

08 Jan 2025

SEBASTIEN

Hôtel bruyant

Hôtel en plein centre ville mais qui a l’âge de ses fondations.
L’hôtel est en lien direct avec le tramway.
Dès qu’il passe, de 5 heures à 1h du matin, les murs tremblent.
La porte de la chambre, les murs, et les plafonds ne sont pas isolés phonétiquement.
Dès qu’un occupant passe dans le couloir, ferme une porte où marche dans sa chambre, vous partager tous ses faits avec lui.
Malgré un personnel agréable, une literie irréprochable et une chambre spacieuse, je ne retournerai pas dans cet hôtel.

Business

8/10

Excellent

01 Jan 2025

chaitali

The location is excellent. The bed was super soft. The only issue was the heater, which didn't seem to be working. We called reception, but no one picked up the phone. It was the end of the year so we were expected to find a few staff. But over all it was good.

Leisure Family

6/10

Pleasant

17 Dec 2024

Julie

Adequate

It isuch an old building and very tired inside. The rooms need a refurb altho the bed was very comfortable. Ideal central location.

Partner

10/10

Exceptional

18 Sep 2024

Edgar

As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.

Self

10/10

Exceptional

15 Sep 2024

Stephen

Lovely hotel close to the ancient town and cathedral.

Partner

10/10

Exceptional

10 Sep 2024

Ivan

Very unique hotel. Very very nice bed. The best shower I've ever experienced in a hotel. Stayed an overnight - checked in late around 11:15 pm and left early the next morning. This is a very lovely town. Please note: parking is off site. You have to drop your luggage off and then drive to the parking and walk back about 12 minutes to the hotel.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Anne

This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2024

Eddy

Peux mieux faire pour le déjeuner

Chambre propre et confortable . Petit déjeuner horriblement cher pour la qualité servie . La fiche que l hôtel vous adresse afin de faciliter votre arrivée ne sert a rien et en plus les prix ne sont pas juste

Partner

4/10

Poor

12 Aug 2024

Alain

Très décevant !

La literie était très bien et c’est le seul côté positif que je retienne. Pour une nuit à 200€, nous n’avons pas été contents et on se demande pourquoi l’hôtel bénéficie de 4 étoiles . Nous allons toujours dans des 4 étoiles et passons environ 30 nuits/an à l’hôtel donc bonne expérience.
L’hôtel est très bruyant ( les voisins de chambres, le tramway dans la rue, des bruits parasites dans le couloir) , bref, difficile de trouver le sommeil.
La salle de bain est minuscule. En me séchant les cheveux , mes coudes heurtaient la paroi de douche ou le mur !
Le petit déjeuner se déroule dans une pièce trop petite où il est difficile de trouver une place et quand c’est le cas, c’est collé -serré avec les voisins. Les œufs brouillés ressemblent à de l’éponge …
Le parking est loin de l’hôtel (7 mm à pied) et c’est pénible pour les bagages !

Partner

6/10

Pleasant

07 Aug 2024

Alfred

Not 4-Star

Nice hotel, great staff, but this is not 4-star.

Partner

10/10

Exceptional

02 Aug 2024

Christine

The staff were amazing so helpful, room was a good size, shower room perfectly set out and a 5min walk from the station!
Shopping and food outlets on the doorstep and a 10min walk to the river

Leisure Self

10/10

Exceptional

28 Jul 2024

Christine

Good room lovely staff

2/10

Poor

26 Jun 2024

Ruben

DON’T STAY IN THIS HOTEL. Someone stole our computer from our room. We stayed there for a night from Saturday to Sunday in June. I chose the hotel because it had 4 stars and Expedia said it had parking. The first surprise is that DOES NOT HAVE PARKING, the receptionist sends you to a city parking that is 10-min. walking distance (add another 10 euros to your budget). BW will not pay it for you. The 4-star rating is an overstatement. The building is old, lacks proper maintenance. AC in rooms does not work. The coffee machine in the lobby does not work. We were given a room that had no soap and the shower drain was clogged. We asked for a room change and we got the room next door. Both (standard) rooms were small. At some point when we went briefly outside the room either that evening or the next morning, somebody entered our room, opened my backpack and stole our computer and its charging cord. Only that and for that reason we realized until we had left Orleans and had arrived to Paris. I have called the reception three times, I wrote an email… and so far, four days later, the Hotel has done nothing to help me. AVOID Best Western Hotel d’Arc. One of the worst hotel experiences in my life and I am a seasoned traveler.

Business_and_leisure Partner

8/10

Excellent

12 Jun 2024

Dan

old property. good location.

10/10

Exceptional

10 Apr 2024

Julien

Fantastic staff. I would specifically thank the girl who lived in the US. Thanks again I will be back.

10/10

Exceptional

12 Dec 2023

Olivier

Parfait

Grande chambre et accueil top

Business

4/10

Poor

26 Oct 2023

Charles

Bien placé, bonne literie mais mal isolé

Literie très confortable, emplacement très bien en plein centre d'Orléans.
Cependant les murs des chambres sont en papier, la mienne était placée à côté de l'ascenseur donc très agaçant de l'entendre sans cesse quand il est utilisé.
Propreté mitigée dans la salle de bain.

Business

4/10

Poor

15 Oct 2023

Ernesto Castelazo

I had payed for breakfast and they denied it!!!!

10/10

Exceptional

14 Oct 2023

Lynn

Très bien situé

Tres bien situé, parking disponible pour 3 euro (ne pas se rendre directement à l hotel en auto (trop compliqué). Stationner sur la rue et vs rendre en marchant. Réceptionniste très serviable et gentille

Friends_and_family Friends

10/10

Exceptional

31 Aug 2023

Leticia

My second time staying at this hotel it’s really best and clean and the staff are really friendly

Partner

10/10

Exceptional

12 Aug 2023

Joseph

pre dinner.

Great selection of breakfast is top value. Egg boiler as well as the usual meat, cheese, pastries. Good coffee machine too.

Leisure Family

4/10

Poor

19 May 2023

Verified traveler

Salle de bain moisie et fuite de toilette

Partner

6/10

Pleasant

17 May 2023

FRANCIS

The smell of smoking was terrible in my room

Leisure Self

10/10

Exceptional

29 Apr 2023

Brian

Staff were incredibly helpful

Leisure Partner

8/10

Excellent

28 Apr 2023

Carol

Difficult to access. Explanation of how to get to hotel were inadequate.
Parking was out of the way too.

Leisure Family

10/10

Exceptional

07 Apr 2023

Edward M

Bed is comfortable. Property is clean.

Leisure Family

8/10

Excellent

08 Sep 2022

David

Nice hotel but nightmare access and parking

The hotel is centrally located but a nightmare to get to by car as it is an a restricted area. We eventually found it after being misdirected by the sat-nav several times. The reception staff were very helpful and directed us to a secure car park within walking distance (very expensive!) but it would have been better if we had been directed to a car park in the first place.

Partner

8/10

Excellent

29 Aug 2022

Toby

Worth it!

Only here for an overnight, I wish we had longer. Orleans is such a beautiful city. This charming hotel is situated a great location, close to all the hustle and bustle and sights of the historical part of the city. Do note, the hotel has no parking so Yiu need to sort that out.

Friends_and_family Family

8/10

Excellent

20 Jul 2022

David

Good for a one night only

The hotel entrance is just in front of the mall/train station and easy to access if you use the underground car parking of the mall.
However it was closed on a Sunday when we arrived and that made it difficult to find nearby parking ( eventually we did and street parking is free until 9am).
The location is great but the room is very small. The bathroom is extremely small and when we arrived at reception we felt we didn’t get a warm welcome. Not too bad but not great. In the room there was only one set of towels so I ring reception and got the second set fairly quickly. Unfortunately it was stained…. And got it changed again.

Partner

10/10

Exceptional

24 Aug 2020

Dave

Great central location in a lovely city. Recently and tastefully refurbished, retaining the original features e.g. the lift!

Leisure Family

8/10

Excellent

08 Mar 2020

SBtravel

Just across the way from the SNCF station.
Bedroom was a good size with separate toilet and large shower room.

There was a mark on the bedhead,which we cleaned bed with gel. Check out was not given upon arrival , however we did ask for a one hour extra which they kindly gave us due to our late arrival.

For a breakfast @€15 per person, we would expect a larger selection for a buffet. No vegetarian options...

Great to for an overnight or business stay and Orleans City Centre is very beautiful ! Thank you!

Friends_and_family Family

8/10

Excellent

07 Nov 2019

Alex

A good hotel with a challenge

It was very convenient as the location was superb. The room was good size and the bed was comfortable. However, the toilet was extremely small.

Partner

10/10

Exceptional

13 Oct 2019

Janiba

Hotel in good location

Good hotel in a perfect location of Orleans and an amazing customer service. Will come back again

Partner

6/10

Pleasant

25 Sep 2019

Verified traveler

Quaint hotel with good sized rooms, clean and comfortable. Great location. Toilet housed in a small room, but OK if you're not oversized. Major problem with drainage and the smell of the shower room though - might just be room 30 I don't know. Two weeks after my stay and I can still smell it. I was only there for 2 nights though and only spent a literal 5 minutes in there so didn't bother to bring it up with the management. Breakfast OK. Small selection of breads, coffee, cheeses, hams, jams, etc. as you'd expect from a continental. Bottom line: Comfortable and clean, but beware the smell in the bathroom.

Business Self

6/10

Pleasant

01 Sep 2019

Verified traveler

Good central location and nice building. Good sized rooms and bathrooms which were clean and well presented. Breakfast good but at €16.50 per head, was expensive and not good value. Disappointing that we were charged a supplement for our dog, most hotels in France we have stayed at allow him to stay for free. Website seemed to offer free parking, however we were charged for parking in a public car park which was a 10 minute walk from the hotel. Overall we liked the hotel itself, but felt that the costs of the breakfast, parking and the dog supplement did not represent good value

Leisure Family

2/10

Poor

04 Aug 2019

Verified traveler

Not happy

No air conditioning
If im paying for a room with air I either get a room with air or get a cheaper rate.
Breakfast has no food.? No croissants no bread nothing is at the buffet and doesn't get filled?
Very disappointed with best western

Partner

4/10

Poor

20 Jul 2019

Verified traveler

Bruit constant au troisième étage d’un appareil dis fonctionnant - cela peut arriver mais le personnel n’a rien fait et ne répondaient plus après le premier appel alors que la réception doit fonctionner 24/24. J’avais précisé une chambre calme mais impossible de dormir avec ce bruit d’interphone toutes les minutes. Très dommage car l’hôtel était correcte.

Leisure Friends

10/10

Exceptional

16 Jul 2019

Steven

Comfortable in Orléans

My stay was so good that I extended my stay by adding an extra night. Comfortable bed with a pillow top mattress and plush pillows, excellent air conditioning, and a rainfall shower head. Very happy with my stay!

10/10

Exceptional

15 Jul 2019

Steven

Comfort and Convenience in Orléans

I have been in France without air conditioning for over 6 weeks. The air conditioning in this hotel was phenomenal. I actually had to turn it off one day for a few hours. The bed was comfortable with a nice soft topper on the mattress. My pillows were fluffy and very comfortable. I also loved the rain shower head in the shower. I was very happy with my stay and ended up booking an extra night just to enjoy the comforts. The staff were kind and helpful. The hotel is also just a two minute walk from the train station and a block away from the closest tram stop. The double-pane windows kept the too quiet at night, so I slept well.

10/10

Exceptional

14 Jul 2019

Rick

Beautiful hotel, great location

The front desk staff were amazing. As we are traveling by bike throughout Europe, we had a few special requests, including shipping some bike parts to the hotel as well as a request for a competent bike shop for some repairs. In both cases we received prompt replies and both our requests were fulfilled. The hotel is close to the train station and located perfectly in the old town area. The room was of a perfect size for our needs, with a comfortable bed and bathroom. We would definitely recommend the Hotel d’Arc to anyone visiting Orleans. It is a beautiful hotel in a beautiful city.

Partner

8/10

Excellent

23 Dec 2018

Ian

Central location in Orleans

Great location, arriving by car is possible but tricky because of the tram system

8/10

Excellent

24 Oct 2018

Verified traveler

It was nice

Family

8/10

Excellent

12 Sep 2018

Verified traveler

Hotel great parking not so great .

Great location , if a little difficult to get there in a car . Got to pay extra for parking so make sure you cost it in to your stay( 12 euros per night ) and Carpark is 200 metres away . Comfortable bed and luxurious shower . Good for a nights stop over .

Partner

10/10

Exceptional

30 Aug 2018

Verified traveler

.hotel in the heart of city Very comfortable and clean

10/10

Exceptional

03 Aug 2018

Stuart

Lovely Orleans

Terrific hotel and lovely city

Partner

8/10

Excellent

11 Jun 2018

Verified traveler

Nice hotel

good service, poor internet, small bathroom

Partner

10/10

Exceptional

05 Aug 2017

Virginia

Wonderful Stay!

Great location both for safety and fun things nearby to do in the city. Just down the stone pedestrian way to the the city plaza. Wonderful people at the front desk and breakfast was superb. Parking wasn't really close by but we got a discount.

Family

6/10

Pleasant

30 Jul 2017

Verified traveler

Ok for 1 night stay

Good stay in this well located hotel. Decoration a bit old fashion and bathroom are tiny but for 1 night it's ok

8/10

Excellent

13 Jul 2017

atef

business trip

nice hotel. friendly staff. good service. no parking but work with a parking close to hotel for 12€ per night. a lot of restaurants and bars around.

10/10

Exceptional

28 Apr 2017

Verified traveler

The location is great! Hotel staffs are also very accommodating and friendly. The room is always clean and hotel breakfast is good.

8/10

Excellent

12 Feb 2017

l

Comfortable hotel in excellent location.

Helpful front desk staff when encountered problem with parking. Very comfortable bed with nice linens. Clean, modern, well appointed bathroom. Easy access and short distance to train station.

10/10

Exceptional

22 Jun 2016

EH

A nice hotel originally built in 1900.

Well maintained hotel with a vintage lift originally installed in 1920! Room is clean and roomy, except that the bathroom is a bit tight.

8/10

Excellent

01 Jun 2016

elaine

Charming.

We had a one night stay so I don't feel qualified to rate accurately, but it seemed to be a good location for touring the city. We had a short walk to the town square at the end of the street surrounded by lovely classic structures and its statue of Jean d,Arc. We enjoyed a classic French meal in a bistro recommended by the hotel clerk. Shopping and other restaurants all within walking distance as well as what we were told is the historic part of the city. It was hard to get to by car....lots of one way streets and a tricky entrance if you are driving and want to unload or pick up. Furthermore, parking was a challenge for us as we were in a large van, but there is parking available for smaller vehicles and the train station is right across the street. I was charmed by the old building with its wide winding staircase wrapped around a tiny elevator, as well as our classic French balcony. Our bathroom was very updated. Fair price. Nice breakfast buffet available. Friendly, helpful, professional staff. Maybe not the best choice for our particular travel situation, but I'd return if I wanted to spend a few days in the city.

Partner

8/10

Excellent

15 Dec 2015

Roman

Good hotel

Good and décent hôtel ideally localized

8/10

Excellent

07 Oct 2015

Nigel

Lovely town, nice location

Hotel is situated right at the top of main pedestrian high street, good location.
There is no easy car access
No restaurant or bar, but plenty of easily accessible locally. Although as a solo traveller I would have preferred something in the hotel.
Very helpful and friendly staff

8/10

Excellent

01 Sep 2015

john

Lovely Stay

This was a lovely little hotel. There was a large public car park close by and easy to find. Our room was small but very clean and comfortable with a nice bathroom containing a very good modern shower and all was spotless, The breakfast room was also very clean with a good selection of excellent food on offer and the staff were all very friendly and helpfull. It was also only a short stroll from the lovely historic centre of Orleans and the river

Partner

10/10

Exceptional

01 Sep 2015

William

Great central Location

Booked as a half way stop over for the family driving back from the south as many others seem to do. Family Room perfect for the job. Parking is a bit of a pain but worth it for the central location (beautiful city) so much so that if we do it again we may stop over two nights. If parking bothers you use an out of town Novotel or something. Read further down adverse comments about the size of the lift (get a grip) but that is what you get if you stay in a character filled non chain location. We rather liked its quaintness! Excellent breakfast (not cheap but kids eat free) or plenty of cafes a short walk away. Very pleasant and helpful staff, and surprisingly quiet for a central location, even with the tramway outside. Will use again.

Family

8/10

Excellent

15 Aug 2015

pamela

Central location

Staff welcoming and helpful. Room clean and good value for money.

10/10

Exceptional

29 Jun 2015

Christopher

Great location

It was an outstanding hotel. Great from desk staff, great breakfast, nice room etc. It has parking closely but I would email the hotel first to get the details as it can be a bit confusing finding it.

10/10

Exceptional

02 Jun 2015

Debbie

Wonderful location.

This was a wonderful old hotel with modern amenities. Absolutely the best location. Also the bed and pillows were the best I'd slept on during our two week excursion, so very comfortable and soft. The front desk personnel were so helpful and nice. I would highly recommend this hotel. ~ Debbie

10/10

Exceptional

24 Feb 2015

HC

Well-appointed hotel in centre of Orleans

Comfortable, old-fashioned hotel. Large beds, spotless bathroom, excellent shower and very good breakfast. Like hotels in France used to be, but with all mod cons. Agreeable, useful and highly recommended. No restaurant, though.

6/10

Pleasant

15 Feb 2015

Joel L

Charming hotel, Central location, not good for car

This is a charming little hotel located in the central business district. It is very difficult to find by car because it is located on a street which is closed to traffic. This makes it hard to load and unload luggage and then park the car which is not near the hotel.

10/10

Exceptional

03 Dec 2014

Verified traveler

Nice cosy hotel

I stayed here for bussiness reasons. The hotel is rather small with a very historic character, which made it very cosy. I was amazed by the elevator. Although the historic look, the hotel is very decent and nice. I liked staying here. Also, WIFI is really high speed.

4/10

Poor

29 Jun 2014

Alan

Odd hotel

Touring holiday by car. First time I've stayed at a supposedly 4 star hotel with no restaurant but room service. The reality is that the area of the original hotel which contained the restaurant and lounges has at some time in the past been sold off for shops. What is left is the entrance and the rooms. The room service is odd. The meals come in a cardboard box on a plate. On the night we stayed there was only one dish available, fish and vegetable . It sounds awful but the food was actually surprisingly good. The only wine they had were those inexorable little bottles you find in Tesco's which left me with a headache in the morning. Access to the hotel on a tram only street can be found by luck ( in our case) or finding out from the hotel beforehand. Without a very detailed map of the street system of Orleans you could find yourself driving around in circles ( as we did until we were lucky). Parking is provided at a reduced price in a large underground public parking area.
Having said all that, we stayed the night on a Saturday night in June and had a wonderful day exploring the centre of Orleans for which the location of the hotel is ideal. There are good restaurants close by.

The staff are great, and that makes a big difference.

8/10

Excellent

29 Oct 2011

Verified traveler

Central location

Only stayed one night to break a long journey. Room recently refurbished to a high standard. Only negative was not being able to cool the room down. Could only get 16degrees which is too warm for us at night. Everything else was brilliant. Didn't sample any food, so can't comment on that. Wonderful old lift.

6/10

Pleasant

16 Jul 2026

Felix Andre

Es war sehr heiss und die Klimaanlage war kaputt.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Théophile

Climatisation en panne
Odeur noséabonde dans la salle de bain
Bon emplacement

Business

2/10

Poor

11 Jul 2026

CHRISTIAN

No pueden vender un hotel con aire acondicionado y cuando llegas no sirven los aires de ningún área o habitación del hotel, sin avisar y sin reembolso ya pagado, pésimo servicio y pésima experiencia,

Family

6/10

Pleasant

28 May 2026

Giuseppe

Albergo carino personale gentile ma non funzionante aria condizionata e in questi giorni di caldo infernale è stato un supplizio soggiornare.sembra che alle nostre rimostranze ci facciano uno sconto del 15%. Vedremo!

Friends_and_family Friends

6/10

Pleasant

25 May 2026

Jamilat

Le personnel est très serviable et à l'écoute.
Malheureusement, nous nous sommes retrouvés dans une chambre où la climatisation ne fonctionnait pas alors que la température oscillait à 30° à l'extérieur. Malgré les tentatives de réparation du technicien, rien n'a été proposée pour palier à cette situation. Un changement de chambre où une compensation aurait été la bienvenue.
Situation idéale de l'hôtel près de la gare. Parfait pour les déplacements.

Friends_and_family Family

6/10

Pleasant

16 May 2026

claude

La salle de bains de la chambre est petite et elle dégage une odeur d'égout.

Self

6/10

Pleasant

24 Apr 2026

Marie

Le petit dejeuner a revoir trop decevant
Pain et croissant pas cuit