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Arrizul Congress

Guipuzcoa - San Sebastian · Spain

Ronda, 3View location

9.0/10Excellent491 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.0/109.0
Location6.0/106.0
Neighborhood9.4/109.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arrizul Congress

There are a total of 46 accomodation units at Arrizul Congress. Those who stay at this establishment may take advantage of the Wi-Fi connection on public areas at Arrizul Congress. This hotel offers 24-hour reception for guests' convenience.

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Hotel Arrizul Congress is centrally located in San Sebastián, a 4-minute walk from Kursaal Congress Centre and Auditorium and 11 minutes by foot from Concha Beach. This hotel is 0.8 mi (1.3 km) from Plaza de La Constitucion.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
    • Crib (infant bed) fee: EUR 11.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

San Ignacio Church 0.3 km / 0.2 mi
Kursaal Congress Centre and Auditorium 0.3 km / 0.2 mi
Bay of Biscay 0.4 km / 0.3 mi
Victoria Eugenia Theater 0.6 km / 0.4 mi
El Raton de Getaria 0.6 km / 0.4 mi
Maria Cristina Bridge 0.7 km / 0.4 mi
San Sebastián Turismo 0.8 km / 0.5 mi
Cristina Enea Park 0.8 km / 0.5 mi
Tabakalera Donostia 0.8 km / 0.5 mi
Cathedral of the Good Shepherd 0.8 km / 0.5 mi
31 de Agosto Kalea 0.8 km / 0.5 mi
Alderdi-Eder Park 0.9 km / 0.5 mi
Concha Promenade 0.9 km / 0.5 mi
Edificio de Correos 0.9 km / 0.5 mi
Concha Beach 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 46
  • hotel
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DUPLEXRoom • DUPLEXROO.DP

    Photos are not available for this room type.

    Arrizul Congress

    Room DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Arrizul Congress

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEXSUI.DP-1

    Photos are not available for this room type.

    Arrizul Congress

    SUITE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 30 m²SUI.DP
    SUITE DUPLEXPhoto unavailable2 photos

    Arrizul Congress

    SUITE DUPLEX

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Arrizul Congress

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DUPLEXFAMILY ROOM • DUPLEXFAM.DP

    Photos are not available for this room type.

    Arrizul Congress

    FAMILY ROOM DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Arrizul Congress

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 20 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable1 photo

    Arrizul Congress

    Double or Twin DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Arrizul Congress

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Arrizul Congress

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Arrizul Congress

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Arrizul Congress

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-3

    Photos are not available for this room type.

    Arrizul Congress

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Arrizul Congress

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Arrizul Congress

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Arrizul Congress

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Minibar
    • Wheelchair-accessible
    • Cable TV
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 20 m²DBT.DX-1
    Double or Twin DELUXEPhoto unavailable1 photo

    Arrizul Congress

    Double or Twin DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Arrizul Congress

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Arrizul Congress

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Arrizul Congress

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Arrizul Congress

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 40 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable1 photo

    Arrizul Congress

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Arrizul Congress

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Arrizul Congress

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Arrizul Congress

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arrizul Congress

9.0
Excellent
491 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
6.0 /10
Neighborhood
9.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
28 Jul 2026
maria de la soledad
very good
10/10
Exceptional
13 Jul 2026
Lissa Alejandra
Excellent choice
6/10
Pleasant
12 Jul 2026
Mikio
The hotel, rooms were new and clean. Very kind and helpful staff all over the hotel.
The room itself is very basic with a bed, small table, shower and toilet. Small refrigerator with drinks inside included was nice.
As the room itself is very basic felt it was overpriced. Location of the hotel is not bad with 7, 8 min walk to old town.
Friends_and_family Friends
10/10
Exceptional
01 Jul 2026
Jenny
Very clean and comfortable beds. Friendly and knowledgeable staff.
Family_with_children
10/10
Exceptional
14 Jun 2026
Nirav
Staff were friendly and helpful. Room was cozy and clean. Great location. Highly recommend for long or short stays
Partner
10/10
Exceptional
03 Jun 2026
Jorge
El hotel esta en excelente ubicacion, decorada perfectamente. Todo funciona de maravillas, el staff muy atento y servicial. La limpieza impecable. Hizo que nuestra estancia fuera aun mas agradable. Gracias!
Partner
10/10
Exceptional
19 May 2026
Diana
Clean and friendly staff. Very convenient location.
Family_with_children
10/10
Exceptional
18 May 2026
Alex
Great hotel! Staff was very helpful and made reservations for me at various places.
Family
10/10
Exceptional
13 May 2026
Edward
Excellent hotel
Partner
10/10
Exceptional
08 May 2026
Divijani
Clean hotel room very close to all bars and restaurants in Gros and Old town. Enjoyed walking to beach and watching sunset there.
Partner
10/10
Exceptional
15 Apr 2026
Natalie
The hotel is lovely, clean and in a great location.
Family_with_children
6/10
Pleasant
06 Apr 2026
Mark
The mattress dipped to one side. The room was just to warm. No option to switch the Ac on.

The staff was excellent.
Self
8/10
Excellent
01 Apr 2026
philip james
Breakfast was excellent.
Self
10/10
Exceptional
26 Mar 2026
Ben
All excellent
8/10
Excellent
27 Nov 2025
Leilani
Great location accessible to Old Town, kind staff, very clean and great value.
10/10
Exceptional
19 Nov 2025
RODRIGO
El personal de este hotel es de lo mejor! Las habitaciones son muy cómodas, y su localización no puede ser mejor!
Leisure Partner
10/10
Exceptional
18 Nov 2025
Emma
La habitación muy cómoda y limpia. El personal amable
8/10
Excellent
04 Nov 2025
sefuel
Rooms were cleaned everyday. And hotel was quick to chamge heater to a/c
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Kristian
Great location for all the sights, bars and restaurants. Room and hotel clean and comfortable.
Partner
10/10
Exceptional
28 Oct 2025
Kenneth
Very pleasant hotel in a good location in the Gros part of the city (PS. That's the name of the area, not a description!)
Staff were great once they got to know you ;-)
Breakfast was very good and the free glasses of wine every day at happy hour a welcome little treat.
Leisure Self
10/10
Exceptional
17 Oct 2025
David
Great location. Walkable to top spots in the town and great dining. Very helpful front desk. If you plan on having a car, be sure it is a compact as the parking lot is challenging.
Leisure Partner
8/10
Excellent
15 Oct 2025
Iryna
Good location, average service, nice room
Leisure Family
6/10
Pleasant
15 Sep 2025
Kubenthren
The room felt cramped and very small
Leisure Partner
10/10
Exceptional
11 Sep 2025
Gary
Great location ,great staff in a very relaxing part of town with easy access to everything
Leisure Partner
8/10
Excellent
04 Sep 2025
John

Great location. Ultra high level beverage service

Nice staff. Great location. Paramount complimentary beverage service. Walls are thin and upstairs activity is very noticeable.
Partner
6/10
Pleasant
31 Aug 2025
Michele
Excellent location off a quiet street. Selected this location as a starting point for my Camino del Norte. It was the ideal launch spot to prepare me for a no frills trek.
Leisure Self
10/10
Exceptional
26 Jul 2025
Maria Carmela
Great hotel, very clean, wonderful location, staff friendly and overall nice room. We couldn’t adjust the air conditioning which would be my only complaint so hard to sleep at night in the heat.
10/10
Exceptional
02 Jul 2025
Jose
Perfect location, staff excellent.
Family
10/10
Exceptional
14 Jun 2025
Joohyun
This time is my second time to stay at Arrizul Congrass. Like my first stay, this time was also great. Convenient location, clean room and spacious bathroom! I particularly liked the terrace from the room.

Only one thing if I had to mention is- there are no kettles, teas and mugs at room.
But you can request kettle at the reception. There is a free complimentary beverage bar, which opens 12-8, I got tea bags and coffee from. I would definitely stay at here again. Thank you!
Friends_and_family Friends
8/10
Excellent
10 Jun 2025
Dinorah
Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close
Leisure Family
10/10
Exceptional
20 Apr 2025
Mary Anne
Loved the location, very clean, nice staff.
Leisure Family
10/10
Exceptional
21 Feb 2025
Roger
In a very beautiful city.
Leisure Partner
10/10
Exceptional
20 Feb 2025
David
Great hotel in a very convenient location. I would however have been happier with tea/coffee making facilities in the room.
Friends_and_family Friends
10/10
Exceptional
20 Feb 2025
Laurie
Interesting addition of a coffee bar work area with free coffee. Shower was a good design with a powerful shower.
Leisure Self
10/10
Exceptional
02 Feb 2025
Adam
East access and helpful staff.
10/10
Exceptional
23 Jan 2025
Valentina
Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?
Leisure Family
10/10
Exceptional
21 Jan 2025
Marc D
Excellent welcome on arrival, quick check in. Small but very nice room and ensuite. Definitely stay again when next in San Sebastian.
Business_and_leisure
10/10
Exceptional
10 Jan 2025
Vicente
Nice quiet location
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Jorge
Excelente welcome!!! Friendly and kind staff! Spacious room. Convenient location.
Leisure Family
10/10
Exceptional
26 Dec 2024
Enrique
Incredible stay.
Leisure Family
10/10
Exceptional
13 Dec 2024
Lisney
Best hotel we stayed in our 15 days in Europe. Everything about this hotel and the personnel was amazing, specially Javier and Danny. They made our check in smooth and easy, even gave us a map and recommended the best places to wine and dine. Will definitely stay here again.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Eileen

Very nice hotel

The hotel was centrally located in Santander.
We arrived at the airport before our check in time but it was no problem we were given the key to our room.
Hotel was very clean and very comfortable. Would definitely stay there again,
Partner
10/10
Exceptional
23 Oct 2024
Arnaldo

San Sebastián Get Away

Hotel was at a perfect and safe location. It was close to the beaches, shopping and historic district of San Sebastián. The hotel staff was friendly and professional, the room was clean, with modern shower and amenities. I highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
22 Sep 2024
Lauren
Loved the service. Loved the proximity to everything!
6/10
Pleasant
19 Sep 2024
Ramon
No parking , no supplies in bathrooms. The rooms are very noisy you can hear people walking upstairs. The tv has no English speaking channels . The breakfast is very poor selection and service. Not a 4 star hotel lacks services. Bare minimal staff around to help.
Leisure Friends
6/10
Pleasant
03 Sep 2024
kelly
Unfriendly staff and very hard and uncomfortable bed. Small room.
Leisure Partner
10/10
Exceptional
03 Sep 2024
Kathleen
Staff was excellent!!!
Kleenex in the room would be nice,used toilet paper for normal Kleenex use.
Otherwise like the property.
Leisure Family
10/10
Exceptional
29 Aug 2024
William Steven
A very friendly hotel, with pleasant reception staff.
The chef and assistant were so accommodating.
The room, whilst clean, comfortable and modern felt a little small and dark as we were at the back.
Partner
10/10
Exceptional
27 Aug 2024
D
I recently enjoyed a fantastic stay at this hotel, and I must say, the location is absolutely perfect—just minutes from the beach and about a 10-minute stroll to the old town.

Room Comfort
The rooms are quite basic, with few amenities, but the bed is incredibly comfortable, making it ideal for a couple of nights. A delightful highlight was the free minibar on arrival, along with a daily 'drinks corner' in reception that added a nice touch to my stay.

Exceptional Service
The standout feature of my visit was the service. Ainhoa at the front desk was absolutely fabulous—so friendly and kind, and incredibly helpful. Upon check-in, she provided a map of San Sebastián and pointed out all the highlights, which made exploring the town so much easier.

Additional Amenities
While I didn’t use the gym or breakfast options, I appreciated that they were available. One particularly thoughtful touch was the provision of showers after check-out, allowing guests to freshen up after heading to the beach post-checkout.

Final Thoughts
Overall, my stay was delightful. The combination of a great location, comfortable rooms, and exceptional service made for a memorable experience. I would definitely recommend this hotel for anyone looking to enjoy San Sebastián!
Self
10/10
Exceptional
24 Aug 2024
Simon
Great location, our mezzanine room was perfect for a family of four. Short walk to the old town, free soft drinks and Sparkling Wine was a bonus. Walls seemed quite thin, we could hear other rooms above and next to us at night.
Leisure Family
8/10
Excellent
10 Jul 2024
Verified traveler
Very clean and modern hotel. Room was spacious by European standards. Close to Old Town. Would highly recommend.
Friends_and_family Family
8/10
Excellent
02 Jun 2024
John
Good hotel, ticks all boxes although rooms maybe a bit simply decorated its all clean contemporary, comfortable, quiet. Staff very good and helpful. Breakfast excellent. The hotel does lack a bar though. Plenty of hotel's own covered underground parking 1 block away - and crucially, reservable in advance.
Friends_and_family Friends
10/10
Exceptional
20 May 2024
JOSE
Staff muy amable. Habitación limpia y completa. Refrigerador con bebidas incluido. Desayuno buffet muy completo y exquisito. Hay parking por 20euros, reservar con antelación. La ubicación del hotel es muy buena. Lo único que podrían mejorar es la wifi que en determinadas ocasiones es bastante pobre.
Leisure Family
10/10
Exceptional
05 May 2024
Rhegienal
Great place to stay in Gros.
Leisure Partner
10/10
Exceptional
27 Apr 2024
tania
Very friendly staff and clean
Leisure Family
10/10
Exceptional
26 Apr 2024
Joanna Rachel
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Leisure Friends
10/10
Exceptional
13 Sep 2023
Kate
The large room with a mezzanine floor which slept 4 was excellent.
Leisure Family
10/10
Exceptional
29 Aug 2023
Dudley

A Sharp Looking Hotel

The hotel’s clean and sharp look was refreshing.
Friends_and_family Family
6/10
Pleasant
25 Aug 2023
CARLOS
This property is definitely not worth the price. We got a really small room, nothing like you see in the pictures, we were expecting something better.
We had a view to a back alley, which was really dirty and terrible.
Staff was friendly and location is fine ( 10 minute wall to the old town)
Leisure Family
10/10
Exceptional
12 Aug 2023
Jamie
Lovely small hotel in a superb location. Many bars and restaurants close by and a short walk over the river to the old town. Breakfast was a buffet (cold-style) with a choice of hot eggs- good selection and fresh coffee! Rooms had everything you need and our room had a large walk-in shower. Very clean.
Leisure Partner
10/10
Exceptional
23 May 2023
Lynda
Great location close to the centre of San Sebastian but down a quiet side road, so very convenient and not noisy.
Leisure Partner
10/10
Exceptional
01 May 2023
Rolando
Convenient to the bus station and close to the old town.
Leisure Partner
10/10
Exceptional
15 Jan 2023
Michael
Excellent. Thank you.
Leisure Family
4/10
Poor
22 Nov 2022
Erina
For 4 star hotel, it was a disappointing choice…
- wifi didn’t work well, kept disconnecting and slow, not reliable to do work in hotel
- car park was so narrow and hard to go in and out of, expensive for being off site and small
- gym was hardly called a gym.. home gym will be bigger than this
- minimal amenities provided

Have stayed at better 2 star hotel than this 4 star hotel
Business_and_leisure Partner
6/10
Pleasant
29 Aug 2022
gerhard
if the Hotel has no restaurant (dinner) facilities it should have at least somekind of partnership with a Takeout service for the rest the hotel was nice perfect breakfast service.
Leisure
4/10
Poor
12 Jul 2022
LEONARDO

Great location but no service

The hotel is ok but has no service at all. Great location but you get better service at a hostel. No help with louggage, no help with unloading in the middle of the street. No soap after one shower, we got an extra bed instead of a crib for the baby. Not a good value stay unless you are looking for a well located hostel at
a hotel price.
Friends_and_family Family
10/10
Exceptional
19 Jun 2022
Kathleen
Nice to have a fridge in the room stocked with water and soda. Quiet room. Comfortable bed..
Leisure Family_with_children
10/10
Exceptional
06 Jun 2022
Heather
The place is lovely and comfortable- good location to walk virtually all of San Sebastián. Definitely would stay again. They also kept our luggage all day for us. Great place
Leisure Family
10/10
Exceptional
06 Mar 2022
Tomoo

Convenient and good value

Good hotel, clean and value for money. 2 things disappointed me. 1) the wall is very thin and you can hear your next room coughing or snoring. 2) Did not receive the welcome bottle that was promised at the booking. Nevertheless, convenient place and breakfast is good.
Self
8/10
Excellent
24 Oct 2021
Verified traveler

Decent hotel in San Sebastián

Decent hotel to stay in. Walls were thin so you could hear other people which was an issue.
Self
6/10
Pleasant
27 Sep 2021
Verified traveler

Average

Good location not far from old town, not much around but quite silent. Paid parking around 300m from hotel, very narrow and inconvenient (a car was parked right at the corner of the exit in spite of no parking marking).
Good bedding and silent room.
Big minus for amenities, soap, shampoo and shower gel all made in China (PRC), for this range of hotel you would expect something made in Europe at least !
Unfriendly male receptionist, we won’t be coming back at this hotel because of that.
Self
10/10
Exceptional
29 Sep 2020
Verified traveler

Muy buen hotel

Todo bien, muy cerca del Kursall que es lo que me interesaba.
Self
8/10
Excellent
18 Feb 2020
MSnycTn
Adequate and efficient but by no means stellar and a few misses but sufficient enough for a short stay. They can probably change their coffee station time to morning where people drink coffee and not at 12noon.
Leisure Friends
10/10
Exceptional
30 Dec 2019
Verified traveler
Great location, helpful staff, clean and quiet suite.
Leisure Family_with_children
10/10
Exceptional
24 Oct 2019
Verified traveler
Excellent place. Staff very friendly and helpful
I will come back
Leisure Partner
8/10
Excellent
04 Sep 2019
Verified traveler
Checkin poor, I was tired when I arrived in car but was not handled properly regarding my car. Rude to me, true I wasn’t prepared for self parking.
Leisure Friends
8/10
Excellent
02 Sep 2019
Verified traveler

Helpful Staff! Look for Laida!

Very good smelling hotel! Friendly and accommodating staff!
Family
10/10
Exceptional
31 Aug 2019
Verified traveler
The staff were always friendly and helpful. They went above and beyond to make sure we felt welcome with our two young children. It was a great location and we couldn't have been more pleased with our stay.
Leisure Family_with_children
8/10
Excellent
19 Aug 2019
Verified traveler
Great room and friendly staff. Only thing to note is that the walls are very thin so you can hear everything happening around/above your room!
Friends
10/10
Exceptional
09 Aug 2019
Verified traveler
Very convenient and Clean staff helpful...........
Leisure Partner
10/10
Exceptional
07 Aug 2019
Verified traveler
COMFORTABLE GREAT BATHROOM GREAT LOCATION.GOOD FOOD RECOMMENDATIONS ND VERY PLEASEANT AND HELPFUL STAFF
Leisure Partner
10/10
Exceptional
03 Aug 2019
John

Great hotel

Great hotel in a great location
Friends
8/10
Excellent
02 Aug 2019
Verified traveler
Very clean. Great location. Expensive. Comfy beds.
Leisure Family_with_children
10/10
Exceptional
13 Jul 2019
Verified traveler
Great location and nice room. They had sparkling wine on check in and free water and drinks in the mini bar
Leisure Family
10/10
Exceptional
08 Jul 2019
Verified traveler
The hotel was really nice and close to the beach. The staff was very welcoming and friendly but the walls were very thin and we heard so much noises. So if you are a light sleeper like me stay on the highest floor.
Business Family
8/10
Excellent
22 Jun 2019
Verified traveler
The location is excellent - close to the beaches, train station, and old town. The only thing that I didn't like was that there is no sound barrier between rooms. It always sounded like someone was walking right in my door.
Leisure Self
10/10
Exceptional
06 Jun 2019
Sergey

Practical choice close to the beach and old town

A bit of a walk from the old town, but not too far. Excellent and friendly front desk staff, new and spacious enough rooms. Also, the place is close to a variety of local stores, including coffee shop and supermarkets.
6/10
Pleasant
21 May 2019
Verified traveler
Decent hotel but many things that seem like they just don’t care. No coffee maker in the room. The safe in the room was not attached to anything ( just sitting in the cabinet). The furniture and furnishings were very low quality.
4/10
Poor
04 Apr 2019
Verified traveler
Woke up I’ll, asked to extend another day, no vacancy, so they obliged me to leave.
Business_and_leisure Self
10/10
Exceptional
25 Mar 2019
Verified traveler
Clean and large open spaces rooms. Great staff. Good location.
Leisure Family_with_children
8/10
Excellent
15 Oct 2018
Verified traveler

Friendly hotel

Great location and free tours on a Saturdays. Drinks available at reception whenever you like. Really enjoyed the stay
Friends
10/10
Exceptional
13 Oct 2018
Brent

Great place.

Amazing place. Great service.
Partner
8/10
Excellent
30 Sep 2018
Verified traveler
The location is great, the staff was very nice.
The room was too small, but the biggest problem is the noise. You hear everything from the other rooms
10/10
Exceptional
20 Sep 2018
robert
the hotel was 3 minutes from beach, clean and staff could not have been better. mikel and enai could not do enought for me they made my stay perfect,highly recommented
10/10
Exceptional
26 Jul 2018
DUSKO

Dusko

Hotel is on handy position,close to beach,shopping strip, many restaurants. All up San Sebastian is fabulous place to visit
I will be back.
Hotel and staff very good but rooms to small for travelers and shoppers with bit bigger suitcases.
Staff 5/5
Hotel4/5
Family
6/10
Pleasant
16 Jul 2018
Verified traveler
Hotel in good location but construction literally across the little street so very noisy. Given the price and it’s a 4 star hotel, a rate reduction would have been appropriate.
6/10
Pleasant
07 Jul 2018
Tim
Sterile new hotel with nice bathroom but no personality to speak of.
8/10
Excellent
05 Jul 2018
Verified traveler

Very nice hotel. AmaZing staff. Great location.

The staff was world class. Rooms were very clean. Pillows nice and soft. Bed was very hard. Hurt my wife and I’s back for 3 nights.

Great location in downtown.
8/10
Excellent
01 Jul 2018
Caroline

A good choice in a reasonable location

A good hotel with some useful facilities, particularly free hot and cold drinks between 12.00 and 20.00 and free minibar in room. Had a slightly corporate feel but nevertheless a good place to stay. We stayed at a cheaper hotel in Bilbao which unlike this one included breakfast and had better toiletries in the room but really this was fine. Breakfast at 15 euros per person seemed expensive but it was a decent selection and it was relaxing to eat from the buffet before going out in the mornings.
10/10
Exceptional
30 Apr 2018
Verified traveler

A very enjoyable stay

The hotel is new and very clean. The staff are very friendly and helpful. The hotel is within walking distance to the old town and the bus terminal for buses to/from Bilbao Airport and Bilbao city. A supermarket is just across the road. The offer of complimentary mini bar (mineral water and soft drink) in the room surprised me. Highly recommended.

Location & surroundings

Arrizul Congress
Ronda, 3, San Sebastian, Spain

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Arrizul Congress

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