Pensión San Ignacio Centro

10/10

Exceptional

17 May 2026

Britany

The front desk gentleman was lovely and funny. We have very clear directions. The room was very clean with a french balcony and stunning city views. I will definitely stay there again.

Friends

2/10

Poor

16 Nov 2025

Jennifer

I wish I had paid more attention to the reviews. The room was extremely basic and not clean. The pillows were thin and uncomfortable, and the sheets felt like cheap polyester. There was hair on the pillow and in the bed. I was itchy the first night and thought it might be the sheets, but by the second morning both my mother and I had small red bumps on our skin. We looked up information about bedbugs and cannot say for sure that is what it was, so I am not claiming that, but it was concerning. The headboard had a visible body shaped stain that looked like it had never been wiped. The floors also seemed like they needed a deep cleaning. Noise was constant because the walls and floors are thin, so you hear footsteps above and traffic if your room faces the street. The room was also very hot with no AC and only a small fan. I messaged through Hotels the first night asking if we could cancel the second night because we were uncomfortable. The manager refused, said my mom liked the hotel (she was friendly when we check in and said she liked the location) and accused me of ‘threats’ when I said I would write a review. Some back and forth between them and he refused a refund. Later, at around 5 pm, I received a WhatsApp message from a number I did not know saying the stay was non refundable because we had not checked out by noon, something he never mentioned earlier. By the time he sent that message, the supposed deadline had already passed. See photos of my full review bc limit.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

F

Comfortable stay, perfect location

The building feels old, but everything works well. Service and communication is friendly and useful. We were very pleased with the staff and the way we were treated. The room is basic, solid and in perfect working order. It's a bit dark and tends to feel stuffy, so it's important to keep the windows open for ventilation.

The best about Pensión San Ignacio is the location, right at the Good Shepherd's square, within walking distance of the railway station, the Euskotren station and the old town.

Partner

10/10

Exceptional

09 Aug 2025

Daniel

We loved our stay at Pension San Ignacio Centro.

We loved staying at Pension San Ignacio Centro. It is a small family-style pension with good clean basic amenities. It is located in a quieter part of town, next to the beautiful cathedral and several local restaurants below and around the corner. But, the highlight of staying here is Javier, the concierge/manager. He is fabulous and treated us like family. He walked us around the neighborhood introducing us to the best places and cafés. They say he is more famous than Bruce Springsteen. If you stay there, ask hims to tell you the story and be sure you treat him like gold.

Partner

8/10

Excellent

25 Feb 2025

Hideyuki

Very good place to stay in terms of location and comfortableness of the room.
It was difficult to find the entrance as the sign was small.

Leisure Self

10/10

Exceptional

24 Aug 2024

Verified traveler

Good view and location

Location is perfect. Close to everything. View outside the balcony is beautiful. Quite neighborhood. Parking next to the hotel.
It is more a hostel than a hotel. Easy check in . Basic facilities . Good stay for 2 days. Did not spend much time in the room .

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Verified traveler

Good view and location

Location is perfect. Close to everything. View outside the balcony is beautiful. Quite neighborhood. Parking next to the hotel.
It is more a hostel than a hotel. Easy check in . Basic facilities . Good stay for 2 days. Did not spend much time in the room .

Friends_and_family Family

10/10

Exceptional

30 Nov 2023

Todd

Lovely place near the Cathedral and within a 10 minute of the old town. The host was very informative, friendly and accomodating. Room was a good size and clean and the small balcony was a bonus. There are a few cafes nearby, perfect for breakfast.

Leisure Partner

10/10

Exceptional

24 Nov 2023

Lewis

Javier was an excellent host. The hotel is clean, centrally located and the aervice was superb. Would have no doubts about staying here again.

4/10

Poor

29 Jul 2023

Kate

I got a text from staff that I had to check in before 930pm or I would not be able to check in. My flight was delayed and I was not going to be able to make it in before 10pm. When I reached out to explain, I was not met with any understanding, I will spare the details. Luckily I had friends who arrived in the area ahead of me and they were able to check me in at the 9:30 cut off.

I also got some bug bites in the night at this hotel and the bed did not seem clean...although the location was beautiful, I would not stay here again...

Highly recommend this area and swimming in the sea at the near by beach!

Business_and_leisure Self

10/10

Exceptional

11 Jul 2023

KELENI

Javier was great!!! We had a great 2 nights here!! The cathedral was nearby so that was our point of reference when we traveled in and out of town. Everywhere we wanted to go was within walking distance. We would definitely stay here again.

Leisure Family

8/10

Excellent

24 Feb 2023

philip

lovely city nice pension hotel

stayed here for 1 night on route from England to Alicante the hotel is a little hard to find but in a great location i originally parked in the underground car park but reception guy (very helpful) said it will cost 22 euro per night. he explained that if i can find a parking spot with red/blue squares it is free from 8pm until 9 am so that's what i did a bit hard to find but got one about 5 mins walk away. The parking warden even helped me buy a ticket to cover from 7pm to 8 pm 2 euro. the hotel is basic but clean & very comfortable lovely French doors opening up right opp cathedral old town is just 10min walk lots of little bars in the streets right outside no teat or coffee facilities but a machine in reception coffee or hot chocolate 50 cents and it was good

Partner

10/10

Exceptional

04 Jul 2022

Jane

Lovely little Pension

We were really happy atPension SAN Ignacio Centro. Javier the manager was super friendly and helpful, the beds are comfortable and shower powerful. It’s in a great location and despite the hustle and bustle outside with the window shut the room is really quiet at night. If we went back to SAN Sebastian we’d definitely look at staying here again.

Friends_and_family Family

10/10

Exceptional

12 Mar 2020

Verified traveler

Excellent location, very clean and excellent and cordial management

Leisure Family

2/10

Poor

30 Oct 2019

Verified traveler

Have requested a quiet, bright room but upon arrival was told they only had one above a busy street room available. The staff who claimed he was only on the job for one day told us the noise would stop after 10, which was not true. It was late in the evening, too late for us to find another accommodation plus I have already paid for two nights which left us no choice but to stay and the staff promised they would switch us next day.

After checking in and used bathroom, I noticed a small black “residue” visible in the toilet bowel and a dusty floor and asked the staff to re-clean the bathroom which he did.

Next morning I left a note to the manager asking to switch to a quiet room after putting up with a night of traffic noise. I indicated we would be back after 7. While we were away Xavier the owner emailed me threatening me he would not switch us to a quiet room unless I removed my negative comment posted upon arrival. He confronted me as soon as I entered the place and berated me about my comments and calling me names saying I am not a Canadian but a bad Taiwanese woman.

8/10

Excellent

02 Aug 2019

Verified traveler

Fantastic location, easy check in & good communication. A little hot without air conditioning and only a fan.

Leisure Partner

8/10

Excellent

05 May 2019

Verified traveler

The location is perfect, in front of the main Catedral of El Buen Pastor, close to the bus station, shopping and walking distance from the old historical down town and the Concha Beach. The building iis dated as expected but the rooms have been uldated. The reception personel specially Javier were helpful and responsive to my request to check in earlier that their normal hours.

Leisure Self

10/10

Exceptional

13 Feb 2019

Verified traveler

A great place to stay both central, quiet, clean and friendly. I would stay there again.

Business Self

10/10

Exceptional

06 Feb 2019

Verified traveler

An excellent venue very clean good room
Highly recommended

10/10

Exceptional

10 Oct 2018

Maureen

Great place!

Great location, very friendly and helpful desk staff ( thanks for everything Javier), even went to another Pension to borrow an umbrella for us. When we mentioned it was a little cool in the room, they made sure the heat got turned on. Great suggestions for restaurants, felt very safe walking around the area. Loved that the cathedral was right outside our window... what a view!! The bells don’t chime through the night by the way. Don’t be put off by the old entrance.. very updated in the room we had. Has a little bar fridge in room. Small room but certainly enough for a couple. Hooks in the bathroom would be nice. Would highly recommend !

Partner

10/10

Exceptional

04 Feb 2018

Verified traveler

Great view to the cathedral

We got an upgrade to the room with cathedral view, the room had everything we need. Relative to what we paid for, it was an excellent stay for our brief visit in San Sebastián.

8/10

Excellent

13 Jan 2018

Reino Paaso

Javier knows where the best pinchos are

Tricky to find but a wonderful location. The bed was OK the room was clean. I’m not sure how quiet it would be because we were there on a holiday weekend so we heard celebrating in the streets from our room. The best part of staying there was the desk clerk Javier, mid fifties, friendly, Basque, born and raised there, knows everything about the place and is willing to share his knowledge.

Partner

10/10

Exceptional

03 Dec 2017

Mary

Javier is a great host. He kept me posted before my stay. He had to switched me and my friends to another property after booking. It all worked out well. We were very thankful for the information provided by Javier. His English is very good. He told us where to find parking and what color of street parking was for visitors. The rooms were good size. Everything worked well.

Family

10/10

Exceptional

29 Nov 2017

Verified traveler

Perfect location

The hotel was just on the outskirt of the center which was perfect location for semi quiet but only a short walk from everything in the city.

8/10

Excellent

19 Nov 2017

Verified traveler

Housekeeping was extremely friendly. Condition of room was just okay, appeared nicer in pictures, but we didn’t mind. It was in a beautiful area right by the cathedral, walking distance to the beach and shopping area.

Partner

8/10

Excellent

03 Jul 2017

couple

A very friendly and informative welcome.

Centrally located within walking distance to everything you need. Only 5 minutes from the bus station and the beach and 10 minutes to the old town. We were met without issue and given tons of information and helpful tips. Room small but perfectly adequate with a comfy bed and better than expected for a 2* pension. Would recommend!

10/10

Exceptional

11 May 2017

kelvin

Great location and first class management

The most marvellous agent Xavier was the perfect host and helped with parking and bags above the call of duty, he made our stay exceptional with his local information and his charm and humour. I sincerely hope the management know what a wonderful representative they have in him

10/10

Exceptional

01 Mar 2017

Verified traveler

Pensión San Ignacio Centro is in a prime location and close to everything you need. The man that checked us in was very friendly and a wealth of information. We did have a small problem with our keys the first night, but that was quickly fixed and all was smooth sailing after that. We would definitely stay here again!

Partner

8/10

Excellent

06 Nov 2016

Verified traveler

Javier was wonderful and accommodating.

10/10

Exceptional

21 Jan 2026

Thomas

Valué for money. Very friendly.

Self

10/10

Exceptional

06 Jul 2025

Ikuko

This property is near the bus terminal and city centre.
It was quiet in the room, and I felt very comfortable.

Business_and_leisure Self

8/10

Excellent

16 Apr 2025

Ramiro

Todo muy bien. Muy amable nos recibieron y explicaron todo. Volvería !! Gracias

Leisure Family

10/10

Exceptional

26 Nov 2024

Miguel

Es war einfach gut für den Preis komme wieder

Partner

10/10

Exceptional

27 Jul 2024

Stephanie

Einfach und genial

Sauber und zentral gelegen - der perfekte Ausgangspunkt, um die Stadt zu erkunden.

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

Noemi

Zona céntrica, todo a mano para poder ir andando, el alojamiento está bien, acogedor y limpio. El trato con el personal fue muy bueno

Leisure Family

10/10

Exceptional

03 Nov 2023

GUILLAUME

Pension San Ignacio Centro

Accueil chaleureux, chambre propre et belle vue.

Partner

8/10

Excellent

24 Aug 2023

Mario

Personale molto cordiale, ottima pulizia e locazione centrale. Unico problema il rumore del traffico della strada

Leisure Friends

10/10

Exceptional

09 Aug 2023

Rosa

Excelente opcion para visitar San Sebastian. Muy céntrico cerca de todo.

Leisure Family

10/10

Exceptional

10 Mar 2023

Gustavo

Ubicación.

Leisure Partner

10/10

Exceptional

22 May 2022

Margit Bruntse

Dejligt ophold

Skøn beliggenhed. Fin behandling. Ros!

Friends_and_family Friends

10/10

Exceptional

29 Jan 2022

Silvia

Buen alojamiento en el centro de Donostia

Alojamiento limpio, reformado recientemente, acogedor en el centro de la ciudad. El personal fue muy amable y nos facilitó un horario flexible para check in y check out.

Friends_and_family Friends

8/10

Excellent

27 Nov 2021

Angel

Y buena relación calid precio.

Lo tiene todo. Bien situado, próximo a estaciones de Euskotren y Renfe. Cómodo y limpio, no se puede pedir más.

Self

10/10

Exceptional

25 Dec 2020

Angel

MUY BIEN SITUADO.

Todo muy limpio y con detalles que nunca ví.
Mejor ver.

Business

8/10

Excellent

26 Oct 2020

Luna

El trato perfecto

La atención excelente, nos indicaron perfectamente donde comer, como llegar a pueblos cercanos que merecían realmente la pena y que visitar de la propia ciudad.

Partner

10/10

Exceptional

11 Jul 2020

BUCK

Super bien placé. Proche plage, bar et restaurants et commerce. Très bon accueil. Jet de douche avec bonne pression.

Leisure Family

8/10

Excellent

21 May 2020

Rocio

Hotel abierto en la zona de la estación de tren

Elegí la pensión por su ubicación, entre la estación del topo de Amara y la estación de tren Renfe, horas antes de llegar, y nada más reservarlo me llamó el responsable para fijar la hora de llegada. Muy agradecida de la atención recibida, me asesoró y me imprimió unos billetes para el día siguiente. La habitación era exterior, hubiese preferido que estuviese del lado de la plaza y con sólo una cama, pero por lo demás, estupendo. Muy limpia y amplia, tiene hasta un hervidor de agua y tés por si te apetece tomar uno en la habitación. Justo debajo a la derecha hay también una cafetería donde se puede desayunar.

Self

10/10

Exceptional

13 Mar 2020

Gerhard

Good Choice

Owner is the best! Thanks for everything!

Business

8/10

Excellent

09 Mar 2020

Verified traveler

Conforme à ce que nous attendions. Les chambres sont spacieuses et le personnel accueillant

Leisure Friends

10/10

Exceptional

08 Feb 2020

cecilia

Bra boende till otroligt lågt pris

Bra centralt läge o stora rum med bra badrum till ett otroligt lågt pris pga att receptionen inte är bemannad på natten samt att frukost inte serveras. Finns cafe i samma hus.

Partner

8/10

Excellent

23 Jan 2020

Evelina

Bra läge till bra pris

Trevligt och personligt ställe med jättebra läge till ett bra pris. Sängarna var lite obekväma då madrassen var lite nedsliten/sviktande samt att inredningen var lite till åren och slitna. Stort och rymligt rum, bra med värme och trevlig personal.

Partner