Name: Catalonia Donosti
Address: Alto San Bartolomé Kalea, 9, San SebastiÁn, 20009, ES

10/10

Exceptional

28 Jul 2026

Marcel

Great location, clean room, very nice breakfast, great staff.

10/10

Exceptional

27 Jul 2026

Gareth

Excellent hotel, location perfect for old town. Parking on site. Staff lovely and helpful (they booked restaurants for us in the old town), had breakfast once and it was very good. lift down to street is very convenient.
Pool is a bit small and shallow and is busy with lots of people.

10/10

Exceptional

25 Jul 2026

Katie

Loved our trip, couldn't fault anything. The breakfast buffet was superb. The lift down into town was such a bonus too.

6/10

Pleasant

21 Jul 2026

Mark

Whilst the hotel is reasonably smart it’s overpriced in my opinion. Pillows are poor, rooms small and it was very noisy so poor sleep quality. Roof top pool has very few sunbeds and we found it impossible to get a space so this amenity was not available. Staff were pleasant.

Family_with_children

8/10

Excellent

16 Jul 2026

Lisa

Great location. Front desk were great. Ivi bar manager and her team were so professional and accommodating. Need for better rooftop bar and pool service from staff. They left dirty dishes around and had attitude. Would stay here again but strong suggestion to invest in more lounge chairs and umbrellas. It's too hot on a rooftop to have only 4 umbrellas !! You left many customers disappointed. Overall a great hotel and Helpful staff

Friends

10/10

Exceptional

16 Jul 2026

Pawel

Best hotel in San Sebastián

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Tiffany

We had a very comfortable stay. The property and room is very clean. Location of hotel is about a 10 min walk (straight shot) to la Concha beach and another 5-10 min to the old town depending on where in the old town. And 27-30 walk to Gros. Overall, Very conveniently located. Staff is helpful and polite to guests.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Carlos

Perfect

Family_with_children

10/10

Exceptional

08 Jul 2026

Lawrence

The hotel was exceptional and the staff extremely helpful and courteous.

Partner

10/10

Exceptional

07 Jul 2026

James

This is an amazing hotel 5 mins walk from Ben each and 10 mins from the old town. The rooms are phenomenal and the views spectacular. The food is also high end.

Minor gripe, the spa closed for most of the day when we needed it, and the pool area is small and hard to get a seat. They let people leave their towels on sun-beds for ages and should police that better do everyone could get a chance.

But that is a minor gripe, we had a great stay, and very good value

Partner

6/10

Pleasant

01 Jul 2026

sarah

It was fine, not anything exciting, a very impersonal and generic feel. Robes were not put in our room, we had to ask, there were no extra towels or pillows and the beds perhaps most noticeably were not changed... and we found ourselves getting into beds with sand from the night before inside. Food was super mediocre. I'd not really recommend. Very forgettable

Family_with_children

10/10

Exceptional

24 Jun 2026

Inderjit

The facilities at the hotel were excellent- everything was spotless and well maintained. The staff were warm, attentive and consistently helpful throughout my stay. Their professionalism and friendly attitude made the experience even better. I would happily return.

Partner

10/10

Exceptional

23 Jun 2026

Stephanie

Amazing view from the roof, friendly staff and a secret elevator down to the town for a v quick walk to beach. We much enjoyed our stay in this distinctive hotel. Don’t stay here if you care about having a beautiful bedroom. The rooms are fine but not particularly attractive. otherwise I highly recommend.

Family

10/10

Exceptional

10 Jun 2026

Lisa

Lovely hotel, great location. Lovely facilities.

Partner

10/10

Exceptional

25 May 2026

Edward

Great hotel only a short walk from the beach and old town. This is a very well run hotel with excellent staff. Will definitely use on next visit to San Sebastián. Don’t miss the breakfast, one of the best.

Family

10/10

Exceptional

16 May 2026

Carol

Great location!

10/10

Exceptional

13 May 2026

Ran

Great

Family

10/10

Exceptional

12 May 2026

Angharad

So pleased with this hotel set right in the middle of the old and new town. This hotel was spotlessly clean and staff so attentive. The bed was comfortable and room cleaned daily. The only fault I could find in the room was the hairdryer and next time I’d bring my own!
There’s a lift to a back door taking you into the centre.
The rooftop terrace with pool had stunning views but was closed during our stay due to the weather. We used the spar which was basic but enjoyable for an hour.
We only booked breakfast for our last day and were glad we hadn’t for the duration. There’s a lovely cafe/patisserie 400yds out of the back door of the hotel.
Would definitely stay here again next time.

Partner

10/10

Exceptional

09 May 2026

Cindy

Clean and beautiful hotel - room has great view of the city and hills, easy access to the city center through private elevator access. Lively city scene with neighborhood bars, cafes, shopping. Old town is within 15min walk with many options of tapas bars.

Friends

10/10

Exceptional

03 May 2026

Joshua

Great hotel and great staff

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Juan

I recently stayed at this hotel and had an excellent experience from start to finish. The property is spotless, and you can really see the attention to detail in the cleanliness and maintenance throughout.

The facilities are modern, well-kept, and very pleasant, which made the stay comfortable and relaxing. The room was in perfect condition—spacious, quiet, and fully equipped with everything needed for a comfortable stay.

Overall, everything about the hotel was very well done and exceeded my expectations.

I did not have the opportunity to try the food since it was not included in my reservation, so I cannot comment on that aspect. However, everything else was outstanding.

I would definitely stay here again and highly recommend this hotel for its excellent quality and service.

10/10

Exceptional

29 Apr 2026

Yuhui

Great breakfast

Partner

10/10

Exceptional

21 Apr 2026

Nathaniel

Beautiful hotel. Excellent location in the center of town, great breakfast and facilities.

Friends

10/10

Exceptional

19 Apr 2026

Nicholas

A well positioned and superbly appointed hotel . The staff were superb and I would return again

Friends

10/10

Exceptional

11 Apr 2026

John

we enjoyed our stay here as a family of 4. Family room with the twin bunk beds was enough space for us.

10/10

Exceptional

08 Apr 2026

Lauren

Lovely hotel with amazing staff who went above and beyond.

Partner

10/10

Exceptional

05 Apr 2026

Yovani

Ok

10/10

Exceptional

03 Apr 2026

Matthew

Breakfast was surprisingly fresh. Clean gym and bar accessibility made it easy to get comfortable. Interior aesthetic was phenomenal.

Self

10/10

Exceptional

26 Mar 2026

Paul

Perfectly located with the hotel’s elevator which takes you down through the rock to the city centre. Room and facilities all top standard. We chose against breakfast purely because there are so many options nearby. Amazing spa cost €20 pp but well worth it as we pretty much had the sauna and pool to ourselves for an hour. Would recommend.

Partner

10/10

Exceptional

24 Mar 2026

John-Paul

A beautiful hotel in a brilliant location, especially with the lift taking you down into the town, we loved everything about it.

10/10

Exceptional

16 Mar 2026

Robert

great stay

10/10

Exceptional

15 Mar 2026

Connor

I’d like to start by saying how excellent the service was.

We stayed for 6 nights and the staff made it their personal missions to make sure we had then best time. They were kind, charismatic and charming all in one package. They all had knowledge of the products they sold and the city they were in. Our trip to San Sebastián was made so special thanks to these guys.

We stayed in a suite during this time which was such a gorgeous space. A living room with a separate bathroom and a bedroom. An affordable mini bar and water amenities. The bathroom was a gorgeous space too with the dimmed mirror lights to match the dimmed LED lights in the living room and bedroom. Our suite also had excellent air conditioning and was regularly cleaned to immaculate standards.

The indoor pool/spa was an excellent space to relax too, one wet and one dry sauna, a small cold pool and a larger warmer relaxing pool and my personal favourite, the scented showers.

We had an amazing time at the hotel and would one huddled percent return.

Partner

10/10

Exceptional

08 Mar 2026

Alistair William

Wonderful hotel with spotless, well equipped rooms. Staff could not do more for you. Excellent breakfast q

10/10

Exceptional

23 Feb 2026

Joshua

Stunning decor, amazing service. The best shower ever. So stylish and beautiful place.

10/10

Exceptional

30 Jan 2026

ali

great

Business

10/10

Exceptional

18 Jan 2026

Jason

Great staff, check in was pleasant. Hotel was well-maintained. Rooms comfortable. Excellent location. When we return to San Sebastián would absolutely consider staying here again.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Rui

Top

Leisure Pet

10/10

Exceptional

07 Jan 2026

manuel

Spotless and quiet!

10/10

Exceptional

01 Jan 2026

Olivia

Great stay lovely staff spacious fooms

10/10

Exceptional

26 Dec 2025

wesley

Great hotel

10/10

Exceptional

03 Dec 2025

shuntaro

Nice facility and location was great

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Jiexin

Gorgeous hotel with lovely facilities and great service.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Barbara

Very friendly staff, excellent food and comfortable rooms .

Leisure Partner

10/10

Exceptional

28 Oct 2025

Mandy

Great location, excellent service. Thoroughly recommend

Friends_and_family Friends

10/10

Exceptional

19 Oct 2025

Antony

Very well located hotel, and extremely comfortable.

Leisure Friends

10/10

Exceptional

14 Oct 2025

Michael

The property is located on a bluff overlooking the city….that makes walking to the Old Town longer…that is until our last evening when front-desk person let us know about a hotel elevator (why didn’t the check-in person let us know????) that takes a 1/2 kilometer walk away.
Room and bathroom were nice though the windowless living room was not useful for us.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Loi

A must stay in San Sebastián!

This hotel made our San Sebastián trip! We stayed here for 3 nights. The hotel staff were very friendly & attentive. The decor of the hotel is absolutely incredible, with every attention to detail. It’s about 10 minute walk from the bus station & 10-15 minutes to all the pintxos bars! It comes well equipped with a decent gym, unfortunately we didn’t have time to experience the spa (from all the pintxos eating!). Breakfast was also a highlight, from freshly cooked omelette to basque cheesecake! The rooftop pool & bar had exceptional views 😍 We would highly recommend this hotel to anyone visiting San Sebastián! 10/10 🌟

Partner

4/10

Poor

13 Oct 2025

Hanna

We were very disappointed with our stay. We booked this for our honeymoon and when we arrived to the hotel it looked very different to the pictures. The lovely old stone front building is at the back so not at all what it looks like when you get there.

All the pictures has big windows with a nice view which was a main reason for booking this however our room had a window 3rd the size,no view and felt like a bunker.

We mentioned this to the hotel and they said they would try to find a new one but never did or reached out to us, all we got was two cava coupons. We went to ask everyday and also contacted hotels.com but the hotel refused to give any compensation.

The majority of the staff was rude. When we checked out they didn't even ask if we had a good time.

The rooftop bar was closed the whole time due to weather although it was sunny a lot of times. The pool was also not open all the time.

We really regret staying here

Partner

10/10

Exceptional

12 Oct 2025

Bernard

Highly recommend the hotel. Staff-friendly, well appointed rooms. My room had a spectacular view of the city and bay which was a plus.

Leisure Self

10/10

Exceptional

11 Oct 2025

Jennifer

Beautiful hotel. Great location.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Lyse

Very clean and spacious room. Reception desk seemed overwhelmed at check out and \" too busy\" to get our car from the parking facility. The hotel is well located .

Leisure Friends

10/10

Exceptional

08 Oct 2025

Denisleydis

The staple of our stay was Jon! He helped us tremendously and really made sure we enjoyed the best food and visited the best areas! The room was clean and the food options were also nice. Don’t miss the sunset on the rooftop!

Leisure Family

8/10

Excellent

03 Oct 2025

Caroline

Hotel was nice and in a good location to the old town, the rooftop bar and pool were a real plus. However being on the first floor I did not appreciate the flood lights outside the window and fact I could hear people checking in and out from reception, plus the mattress needs upgrading.

The team were really accommodating especially sorting our cars emissions paperwork and parking was very convenient (at €25 a night).

Partner

10/10

Exceptional

03 Oct 2025

Marta

The hotel is at excellent location! Very clean, spacious rooms, good service and very clean. We enjoyed pur stay at Catalonia Donosti. Recommended

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Gonzalo

Excellent service

Leisure

8/10

Excellent

01 Oct 2025

Fred

Yes

Leisure Partner

10/10

Exceptional

01 Oct 2025

Daniel

excellant

Very well located comfortable hotel
Nice staff good breakfast

Partner

10/10

Exceptional

23 Sep 2025

Hugo

Greay hotel

Leisure Friends

10/10

Exceptional

19 Sep 2025

Karl

Location: Great location as it was an esy walk to everythingvyet far enouhh away from the crowds. Hotel: Very nice, clean, modern. Has a wonderful roof top deck with bar and pool which provide great views over the city and water. Gym is very well equiped. Great breakfast. Rooms: very nice and clean. Great shower and bathroom. Comfortable beds. Staff: Wonderful and especially the breakfast staff. I would certainly stay at this hotel again. San Sebastian is a wonderful city to visit.

Leisure Friends

10/10

Exceptional

19 Sep 2025

Daryl

Perfect location. Easy walk to the beach (5min) and into old town (10 min). Rooms were clean and adequately sized. Staff was very helpful and accommodating. Beautiful roof top bar with great views. I would definitely stay here again.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Takako

The facilities were maintained very well and it was easy access to the old town and bus station.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Pamela

Overall we had a great stay! Walkable location, great staff, rooftop bar & pool were great and the rooms were clean, spacious and comfortable. Also, the secret elevator was a great option. We will visit San Sebastián again and return to this hotel.

Leisure Family

10/10

Exceptional

11 Sep 2025

kathy

It is a very beautiful hotel, convenient, rooftop pub and pool provided a panoramic view !

10/10

Exceptional

07 Sep 2025

Jeffrey

Excellent location

Leisure Friends

10/10

Exceptional

01 Sep 2025

Manuela

It is nice place!

Leisure Partner

10/10

Exceptional

18 Aug 2025

Varvara

Unique property with incredible view over San Sebastian. Conveniently located - quiet at night and quite accessible from the street with an exclusive elevator. Room was very nice, shower with really nice pressure! Pool was quite busy so we didn't use it, but we took full advantage of the spa - very nice wet spa amenities and amazing massage! Service was very nice overall within every interaction. We would definitely stay there again!

Leisure Partner

10/10

Exceptional

13 Aug 2025

Robert

The family room we had was superb, it felt quality as soon as we walked in.
The pool was good but could do with a few more Sun loungers / deck chairs, less sofa seats as big and bulky. I have to say the pool area was immaculate.
The roof top bar we used twice during the day and evening, staff are very helpful and cheerful. The views from both the pool and bar are superb.
The reception team are super helpful, informative and really helped to make our stay a memorable one. Breakfast was good, having a chef at front cooking omelettes and eggs to order a nice touch.
I would highly recommend this hotel to all.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Hiram

Beatiful hotel.

Leisure Family

10/10

Exceptional

12 Aug 2025

Laura

Fantastic location and beautiful hotel with great service

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Peter

Nice hotel, very close to the beach, very modern and very clean. Excellent breakfast.

Leisure Family

10/10

Exceptional

08 Aug 2025

Cara

This property is situated right in the heart of old town San Sebastián. It features a beautiful rooftop pool with panoramic views of the beach and surrounding area. The room was very comfortable and clean. Breakfast was served buffet style and offered all the regional delights including tomato jam with homemade bread. The staff were always friendly and helpful. I highly recommend this property during your stay at San Sebastián.

Leisure Partner

8/10

Excellent

07 Aug 2025

marisol

Bueno y no tan bueno

Siento que le falta ese toque especial hacia los huéspedes. Teniendo en cuenta lo que pagamos el hotel se siente frío y el personal no es cálido. El hotel tiene muchas facilidades pero le falta atención hacia detalles. La habitación cómoda pero la cama dura y muy finito la colcha. El baño excelente. El restaurante tenía un menú limitado solo cenamos un día y estuvo bien. En resumen nuestra estadía no fue memorable, fue adecuada pero por lo que pagamos no me volvería a quedar.

Partner

10/10

Exceptional

03 Aug 2025

Oliver A.

Great property

Leisure Partner

10/10

Exceptional

03 Aug 2025

Rafael

Nice hotel, walking distance from the beach and attractions, with highlights to rooftop bar and pool. Parking a plus and only would encourage the hotel manager to train better staff on replacing soap bottles, towels, toilet paper.

Leisure Partner

10/10

Exceptional

29 Jul 2025

jose

San Sebastián la primera vez

Extraordinario

Self

10/10

Exceptional

29 Jul 2025

Anne

Best hotel in town!

Leisure Family

10/10

Exceptional

26 Jul 2025

Rik

👍

Great stay

Partner

8/10

Excellent

26 Jul 2025

Matthew

In almost every way this is a great hotel. However if you plan to have a relaxing time by the pool forget it. Was like a school trip with kids screaming and jumping in and out of the pool. Advise going to the beach instead.

Leisure Partner

10/10

Exceptional

20 Jul 2025

John

Excellent, stylish hotel - big room & 10 minute walk to the beach. Staff was very nice & helpful…

Would definitely stay here again

Leisure Friends

10/10

Exceptional

20 Jul 2025

John

Excellent, stylish hotel - big room & 10 minute walk to the beach. Staff was very nice & helpful…

Would definitely stay here again

Leisure Friends

8/10

Excellent

18 Jul 2025

Jennifer

Beautiful hotel, family of 4 has to have separate rooms

10/10

Exceptional

13 Jul 2025

Jeffrey

Rooftop bar and pool, and the street level access

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Yamila

Excellebt property, good location , good rearaurant,

Leisure Family_with_children

8/10

Excellent

09 Jul 2025

Alan

We relocated here after cancelling another hotel which had zero personality. Staff were warm and helpful. Room for family with 2 kids on bunks - great. Breakfast - great. Location - great. Views from the roof sun loungers by the plunge pool - big smiles all round. Couple of small niggles when measured on the high price of a stay in San Sebastian but a lot to recommend it.

Leisure Family

10/10

Exceptional

08 Jul 2025

Kim

Had fabulous time , the hotel was very clean with greet atmosphere
Staff extremely professional polite and keen to support us
Breakfast and roof top bar great with amazing views
Will definitely want to stay again

Leisure Family

10/10

Exceptional

07 Jul 2025

Christopher

Beyond impressed

Outstanding experience. Incredibly thoughtful and elegant staff. Felt like a luxury and accommodating experience from start to finish. Rooftop staff, breakfast, reception and spa. All A++

Partner

10/10

Exceptional

02 Jul 2025

Marcia

Wonderful experience

Leisure

10/10

Exceptional

30 Jun 2025

Jannicke-Marie

Perfect from start to finish

I cannot recommend this hotel enough.

The staff are so friendly, the room was clean and the bed very comfortable. We were also lucky enough to get a corner room with a view of the bay.

We did not use the spa, but the gym is well equipped and the rooftop bar and pool area is stunning.

I have to mention the parking garage which is spacious, felt safe and clean.

They are also dog friendly, which is important to us travelling with a pet. The room already had dog bowls and a bed ready for him.
They also had a list of dog friendly tapas bars and restaurants for us, which was such a nice touch.

We will absolutely use this hotel on our return to San Sebastian.

Partner

8/10

Excellent

27 Jun 2025

Verified traveler

Good for a weekend stay

Special mention to John the concierge who helped us with many things
Breakfast was good but on Saturday the staff were unable to cope with the amount of guests arriving at the same time meaning we had to wait for many dishes to be refilled. No staff member was monitoring the availability of food on offer
Room was as described although the Seaview was limited. With the benefit of hindsight I wouldn’t have paid the extra cost for such a limited vista that was so far away
Finding the hotel … read the hotel instructions. Guests CAN turn into the No Entry street if they are staying at the hotel
Short cut to street level very beneficial
Loved the roof top bar and swimming pool

Partner

10/10

Exceptional

26 Jun 2025

Caroline

A wonderful welcome in Donosti.

Fantastic hotel enhanced further by the wonderful staff, who are unfailingly helpful and charming. The rooftop bar has amazing biews over San Sebastian, the pool area likewise, and the breakfast bar has a great selection. We will come again!

Partner

10/10

Exceptional

26 Jun 2025

victoria

san sebastian stay

Great hotel with excellent views of the city - easy to walk to/from old town

Partner

10/10

Exceptional

25 Jun 2025

Mark

Access to old town and the beach. Great home base for exploring the city and the area

Leisure Family

10/10

Exceptional

20 Jun 2025

Brad

Great spot. Wonderful location and great amenities

Leisure Family

10/10

Exceptional

18 Jun 2025

Joanne

What a lovely hotel. The staff were really friendly and helpful. Amazing bathroom. The views from the roof terrace were great.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2025

Philip

Rooftop pool and bar both fantastic

Friends_and_family Friends

8/10

Excellent

17 Jun 2025

WILLIE

AC thermostat problem daily

Leisure Friends

6/10

Pleasant

16 Jun 2025

Alex

Super cool location. Modern upgrades. Front desk staff incompetent and/or rude. Very low level understanding of guest communications.

Leisure Self

10/10

Exceptional

14 Jun 2025

James

Lovely hotel and service

Partner

6/10

Pleasant

09 Jun 2025

andrew

quite noisy with a lot of kids hanging around the hallways

Leisure Family

10/10

Exceptional

04 Jun 2025

Claire

Excellent hotel

Absolutely loved everything about this hotel - excellent location but quiet, super friendly and helpful staff, fabulous breakfast and spa. Only annoying thing was the spa is an additional charge and this needs to be clearer when booking (we loved using it but it soon added up for a family of four).

Friends_and_family Family