Name: Hotel Arbaso
Address: Hondarribia Kalea, 24, San Sebastián, 20005, ES

10/10

Exceptional

13 Jul 2026

ESTELLE

We loved staying at Hotel Arbaso right in the right of San Sebastián. Great hotel in a great location.

8/10

Excellent

12 Jul 2026

Jose

Muy buen servicio del staff. Excelente ubicación. Habitacion confortable. Pienso que deben mejorar la disponibilidad de amenidades en el baño: gorra de baño, kit dental, etc.

Partner

10/10

Exceptional

09 Jul 2026

George

Very upscale hotel in the heart of San Sebastián. Walking distance to every tourist spot: 5 minutes from La Concha Beach, 10 minutes to Old Town, 15 minutes to San Telmo Museum. You absolutely do not need a car/uber to reach anywhere. Stayed in the junior suite, nice and modern amenities. Best bathroom ever!!! Amazing shower. Everything in the room is top notch quality. Amazing and extremely friendly staff. There is no pool but it has a jacuzzi and steam room. The lack of pool is made up by the close access to the beach. Breakfast is good and there is an in-house restaurant. Surrounded by upscale shops and boutiques so shoppers will be delighted! Rooms are immaculate and housekeeping is impeccable

Partner

10/10

Exceptional

07 Jul 2026

jaime

The location is excellent and we enjoyed our stay at Arbaso. The staff is highly professional and service oriented, and their restaurant is amazing.

Definitely recommend it.

Partner

10/10

Exceptional

30 Jun 2026

Luis Fernando

Perfectly located to walk all of San Sebastian.

Partner

10/10

Exceptional

30 Jun 2026

Mariza Rivera

10/10 recommend! We truly enjoyed our time at Hotel Arbaso and we would stay here again! It’s a beautiful hotel and the location is ideal. From the moment we got there to the time we left, the staff was friendly, kind, and helpful. We had a problem with our flight and late one night we needed to use a local phone. Alicia at the front desk was patient and understanding. She tried her best to help us and that was much appreciated. Thank you to the whole staff who truly made our stay comfortable.

Partner

10/10

Exceptional

30 Jun 2026

nicholas

Amazing room and incredibly kind staff. Beautiful view of the courtyard cathedral. Few min walk from both the beach and old town. On site food was also excellent. Highly recommend staying at the Arbaso.

Family_with_children

10/10

Exceptional

21 Jun 2026

Mairead

Excellent hotel close to all amenities. Super helpful staff. The quality of furniture, bedding, towels and cleanliness was outstanding. Attention to detail was appreciated with willingness of staff always available, they took time to help and this made a huge difference to our experience. Highly recommend this hotel as a super place to stay.

Friends

8/10

Excellent

20 Jun 2026

Steven

Very nice property. Great location. Front desk was very helpful.

Partner

10/10

Exceptional

10 Jun 2026

Stephen

Great place to stay!

Partner

10/10

Exceptional

09 Jun 2026

Francisco

Our room was a loft. So beautiful and spacious, the hotel is centrally located and looks like renovated to r brand new. The breakfast is just ok.

Family

6/10

Pleasant

06 Jun 2026

karl victor

Ok but somewhat disappointed did not feel overall welcome….

Partner

10/10

Exceptional

15 May 2026

Aaron

Wonderful hotel Very attentive and very discreet

10/10

Exceptional

31 Mar 2026

Charlene

Great location and friendly staff! Convenient and easy to navigate.

Partner

10/10

Exceptional

21 Mar 2026

GURDIT SATNAM JORDAN

Wonderful property - smart interiors, staff went above and beyond. We were fortunate enough to get an upgrade which was a pleasant surprise and made our stay more enjoyable. I would definitely book again.

Partner

10/10

Exceptional

20 Mar 2026

Neil

Beautiful hotel and the restaurant (Narru) was the some of the best service we've had in a restaurant and we eat out A LOT!....One small gripe, it tells you when you book that the mini-bar is free, but they only 'fill' it for you once and you get very little, so I'm sorry but that ain't a free mini-bar.

8/10

Excellent

09 Mar 2026

Gregory

I LOVE San Sebastián. The hotel's restaraurant and the staff, from the front desk, to the bellmen, to the restaurant were OUTSTANDING! Helpful, kind, and proud of their city.

Two shortcomings, the Hotel's \"gym\" was below ground, and smelled it. It was small, and very humid and warm.

My loft room had a greatv view of the cathedral, but the window was tiny, and no balcony, which I had requested.

Self

10/10

Exceptional

04 Mar 2026

Claudia

Best experience. Recommend the junior suite :)

10/10

Exceptional

04 Mar 2026

Maurice

Hotel Arbaso exceeded our expectations in every way.Superlative.

Partner

10/10

Exceptional

25 Feb 2026

Stephanie

This hotel is a must for anyone visiting SS, especially for first time visitors. Ideally situated within 5 mins walk of the main bus station. The bus direct from the airport takes 1hr 20 mins and runs hourly in winter. Make sure to book your bus home early as the 8am bus was full and a taxi cost 200 euros. Staff are helpful and friendly. The rooms are clean and stunning. Everything you need a more for a lovely break away. Thank you.

10/10

Exceptional

23 Feb 2026

Twyla

Hotel was amazing & the location was perfect!

Partner

10/10

Exceptional

05 Feb 2026

Connie

We stayed in the duplex, and it is literally a dream of a room. I could not love this room more and the skylights make it so unique. The wood-burning fireplace was perfect on a rainy day. The hotel is perfectly located and the staff is so lovely. I will never stay anywhere else in San Sebastian.

Partner

10/10

Exceptional

02 Feb 2026

Dean

Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Lee

Simply amazing from start to finish, could not fault anything. Highly recommended.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Shu Han

The whole stay was spot on. The rooms are in excellent condition, immaculate and clean.

10/10

Exceptional

09 Jan 2026

EDILBERTO

Extremely courteous staff. Very helpful. Also the breakfast at the restaurant was very nice, pricy, but nice with great service. The hotel was located near the beach, aquarium and city center.

Leisure

10/10

Exceptional

08 Jan 2026

JASON

Friendly staff, nice rooms, great location.

10/10

Exceptional

24 Dec 2025

Michel

Staff very courteous and nice atmosphere

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Brian

Nice place. Fairly priced rooms and dinner. Comfortable bed. Great location. Super friendly people.

Leisure Self

10/10

Exceptional

27 Nov 2025

Agnes

Everything

10/10

Exceptional

10 Nov 2025

Stephen

Beautiful boutique hotel with amazing staff that were extremely friendly and attentive. Hotel Arbaso is conveniently situated 10 minutes (walk) from Old Towne. The cathedral views from the Premium Room in particular were amazing. The decor and amenities in the room (bidet, his and hers sink, Marshall bluetooth speaker) were very well thought out. I especially loved the shower.

10/10 will stay again next time I'm in San Sebastian.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Zeqiao

The front office staff provided a relaxed and friendly atmosphere at check-in. Provided helpful information for dining options - and helps me

10/10

Exceptional

28 Oct 2025

Adam

We had a great 2 night stay. The hotel is centrally located and you can walk to all of the neighborhoods and sights of San Sebastián. It’s a 5 minute walk from the bus station. The staff were really nice and helpful. It’s a newly built hotel and the rooms are state of the art. The toilet includes a remote controlled bidet which I’ve never seen before. It also has a light that illuminates in the dark that allows you to find the toilet in the middle of the night - the first time I’ve ever seen that! The mini-fridge is stocked with free drinks which is a great perk. The rooms are clean and modern and the bed was very comfortable.

Partner

10/10

Exceptional

15 Oct 2025

David

The staff was absolutely and the food was terrific. I just loved the way they made the cafe con leche!

10/10

Exceptional

24 Sep 2025

Nimesh

Excellent property! Clean rooms & friendly staff

Leisure Family

6/10

Pleasant

22 Sep 2025

Jonathan

The hotel is beautiful and the staff amazing but read the small print. There are building works in the adjoining building and the hammering starts at 8_30. We were given a partial refund but it still didn’t compensate.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Snehal

Great stay! Staff very friendly and helpful.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Aida

Excellent location, walking distance to all attractions, beach, old city and Pincho bars. The staff were amazing, and helped us figure out what tours to take and they even made all the reservations for us on line. The restaurant at the hotel Narru was also excellent and so convenient. Great menu and wonderful food. I highly recommend this hotel, will definitely rebook Arbaso if I revisit San Sebastián again.

Partner

4/10

Poor

27 Aug 2025

Kaylie

For the price, there were unfortunately minimal amenities, lots of noise and dust due to nearby construction, and a weird sewage smell.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Allison Genesis

I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.

Leisure Self

10/10

Exceptional

24 Aug 2025

Karen

Beautiful hotel in an excellent location

Leisure Partner

6/10

Pleasant

23 Aug 2025

KUMIKO

nothing

Family_with_children

10/10

Exceptional

08 Aug 2025

Sacha

Clean and luxurious boutique hotel.

10/10

Exceptional

02 Aug 2025

Guan Lin Derrick

Excellent stay. Beautiful and impressive hotel

Leisure Partner

10/10

Exceptional

05 Jul 2025

Peter

Friendly staff. Nice rooms. Priced well compared to others.

Leisure Family

10/10

Exceptional

30 Jun 2025

Janet

This hotel was perfect for us. Excellent location in smart central area of town by the cathedral. Everything we wanted to see was in reasonable walking distance. The staff were brilliant. Very polite, friendly and helpful. Negotiating the one way system was a bit challenging. lots of smart shops around. Loved the understated decor of the hotel. Freebies in minibar a nice touch. Towels provided for the beach. Fantastic, clean sandy beach and clean sea water - not something we’re used to in England. Highly recommended hotel.

Leisure Family

10/10

Exceptional

25 Jun 2025

Sindy

Hotel Arbaso San Seb

What a wonderful hotel. Exceptional staff. A beautiful location. Central for shops/station & only a short walk to Old Town

Self

10/10

Exceptional

07 Jun 2025

Leslie

Incredible staff, perfect bathrooms. Wonderful location.

Leisure Friends

10/10

Exceptional

06 Jun 2025

Reinaldo

Staff was amazing! Professional and welcoming. Hotel is centrally located. Couldn’t have asked for a better location. Rooms are spacious, modern and comfortable. Restaurant is a nice touch. The hotel provides beach towel, umbrella and beach bag, which was unexpected and very much appreciated!

Leisure Partner

10/10

Exceptional

18 May 2025

Michelle

Fantastic design, restaurant and location!

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!

Friends_and_family Family

10/10

Exceptional

10 May 2025

Anna

Enjoyed our stay at this centrally located hotel. Helpful and friendly staff. The room was modern, clean and quiet. Great shower and linens. Breakfast was good at the hotel restaurant. Great hotel overall

Leisure Partner

10/10

Exceptional

17 Apr 2025

Karina M

Excellent hotel!

Excellent we enjoyed facilities and service! Recommend to stay at this hotel.

Partner

10/10

Exceptional

14 Apr 2025

Ajai

Excellent hotel in a beautiful location. Close to the old town. Wonderful restaurants around. Room was wonderful.

Partner

10/10

Exceptional

13 Apr 2025

Helene

Great stay and would go again

10/10

Exceptional

10 Apr 2025

Sabina

Fantastic hotel in super convenient location

Beautiful hotel with lots of unexpected extras; Dyson hairdryer, complimentary mini-bar, Japanese toilet, ebikes…. and all in a fantastic location.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2025

Johannes

Hotel was great, but there was a construction site next to it, that was noisy during the day.

Leisure Partner

10/10

Exceptional

06 Mar 2025

Agnes

Great!

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

Stephen

Excellent hotel in the centre of the city. Staff multilingual and very helpful. Location perfect for seeing much of the city.We stayed in a duplex room on the 5th floor and liked the additional space for a very competitive room rate. Highly recommended hotel.

Leisure Partner

10/10

Exceptional

22 Feb 2025

Rina

Clean modern rooms. Friendly staff. Convenient coffee shop/restaurant that is part of the hotel. I highly recommend.

10/10

Exceptional

15 Feb 2025

Jose

Excellent hotel. Very nice staff in an amazing hotel. We did enjoy it and would go again FOR SURE.

10/10

Exceptional

11 Feb 2025

Ryan

Week stay in Arbaso

Execellent stay, amazing staff, incredible food and beautiful room couldn’t recommend the hotel any more!

Partner

10/10

Exceptional

04 Feb 2025

Siu Wai

Very decent room with welcoming staff

Leisure Partner

10/10

Exceptional

03 Feb 2025

Gerald

Great place

Business

8/10

Excellent

24 Jan 2025

Prashant

Great location

10/10

Exceptional

26 Dec 2024

Michael

Truly enjoyed our stay at Hotel Arbaso! Will return for sure!

Leisure Family

8/10

Excellent

26 Dec 2024

Dean

Great value in a super location.

The hotel is in an ideal location and the room was very spacious. The ceilings are very high and there was a large desktop for working. The shower was amazing. One of the best I have seen. Only tiny complaint is the room was a bit drafty, but it was unusually cold the week we were there. Overall and wonderful stay and great value.

Partner

10/10

Exceptional

23 Dec 2024

Robert

Wonderful stay

10/10

Exceptional

04 Dec 2024

Blas

Amazing experience!

My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it

Partner

10/10

Exceptional

02 Dec 2024

Philip

I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.

Leisure Partner

10/10

Exceptional

25 Oct 2024

james

Great Hotel in every way...

10/10

Exceptional

15 Oct 2024

Lin

We thoroughly enjoyed our three night stay at Hotel Arbaso. It is a modern and clean property, and we got our best sleep during our trip here! Everyone on the staff is very friendly, warm, and helpful. The location could not be more perfect. It's located on a quiet street and in walking distance to many sites including the Old Town, beach, and restaurants. The room was quite spacious also, and I surely enjoyed the Dyson hair dryer in the bathroom!

Leisure Partner

10/10

Exceptional

30 Sep 2024

James

Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!

Partner

10/10

Exceptional

16 Sep 2024

Alexander

Excellent

10/10

Exceptional

14 Sep 2024

Daraphanh

Brand new clean , great service, nice staff.

Leisure Partner

2/10

Poor

12 Sep 2024

Keith

Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed.
Trying to find seat for us was also a challenge.
Reception staff were great as were the hall guys, don’t miss the sauna.

Partner

10/10

Exceptional

22 Aug 2024

Verified traveler

Great place

Great comfortable hotel, close to 5 star. Best location in San Sebastián

10/10

Exceptional

21 Aug 2024

Irene

Very good location, quiet, modern, clean

Leisure Family

10/10

Exceptional

19 Aug 2024

Daley

Such a beautiful property. Rooms are perfect. Beware of the dark shades and comfy beds. You just may get the best night sleep of our life. My entire family did not wake up till 1030 am (including our two year old). Had such a lovely stay.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2024

keith

This is a first class property with a wonderful finish to the rooms. Modern and Simple excellence. Staff friendly and location really close to any areas you would like to walk.

Leisure Self

10/10

Exceptional

23 Jul 2024

Patrick

The staff was amazing and the food was fantastic. Buy the daily breakfast its worth it.

Overall was a fantastic experience and they made us feel special and important.

Business

10/10

Exceptional

16 Jul 2024

Heather

Construction was being done next door

Leisure Family

10/10

Exceptional

25 Jun 2024

Thomas

Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.

Leisure Friends

10/10

Exceptional

25 Jun 2024

Francis

Super convenient location and helpful staff. Modern facilities and solid restaurant

10/10

Exceptional

21 Jun 2024

Selen

Great stay, great location

Leisure Partner

10/10

Exceptional

27 May 2024

Kari

Fantastic hotel with excellent amenities and wonderfully comfortable beds. The check in host had great recommendations for restaurants as well.

Leisure Family

10/10

Exceptional

25 May 2024

Matthew

Great hotel, people and location

Fantastic new hotel in great location. Quiet area although some construction under way (May-24) so make sure your get room in the other side

Partner

10/10

Exceptional

09 May 2024

rafael

Good

10/10

Exceptional

07 May 2024

Suzette

What a lovely, classy hotel staffed with such a friendly and professional team. Then it's topped with an awesome restaurant below. Then if you think that was enough, you discover that it's in the center of everything. I will surely be back.

Leisure Partner

8/10

Excellent

04 May 2024

Roberto

small room but clean and efficient-good location-staff as perfect and the food at the hotel. The adjacent building is undergoing major construction so I am glad I was there for the weekend.

Self

10/10

Exceptional

01 Apr 2024

Jenny

Loved this hotel - everything was on point! The restaurant downstairs is delicious and the service was so attentive and friendly. Will definitely return again

Leisure Friends

10/10

Exceptional

27 Mar 2024

Laura

Beautiful facility, well located, with friendly and accommodating staff - especially to my 10 month old. The restaurant and cafe on the ground floor, Narru, is also exceptional. Thank you for a wonderful stay!

Leisure Family_with_children

10/10

Exceptional

14 Mar 2024

Max

A great hotel with a classic facade and clean modern rooms with comfortable beds. The staff was very friendly and helpful. We enjoyed our stay

Leisure Friends

6/10

Pleasant

02 Mar 2024

LINDSEY

Excellent location to cathedral and old town Donostia.
Unfortunately the area was noisy throughout the night which I think was due to rubbish removal vans.
Room was ok although a bit dusty with chipped crockery.
The shower had poor drainage.
Ate in the bar area of the restaurant and found the waiter most unwelcoming and unfriendly like everything was an effort. He was very friendly and provided good service to local clientele around us.

Leisure Partner

8/10

Excellent

11 Dec 2023

Edwin

Very good location and restaurant

Leisure Family

10/10

Exceptional

09 Dec 2023

Rezeda

Great attention to the details. Just perfect. The breakfasts were amazing too

Friends_and_family Family

10/10

Exceptional

06 Dec 2023

Vladislav

All is well

8/10

Excellent

02 Dec 2023

Michael

Almost perfect, so close, but yet so far

First off, this is a very nice hotel. Very nice decor and incredible shower. Bed is comfortable. That being said, this hotel is the epitome of Spanish culture: try to be something, but always forget the little details that derail an experience. The windows look fancy, but they do not shut properly allowing for sound and cold air to seep in. I could hear people in the street area and the morning was freezing cold in the bathroom.

Self

10/10

Exceptional

25 Nov 2023

Rachel

Amazing furniture and design

Leisure Partner

10/10

Exceptional

19 Nov 2023

Sharon

Excellent place to stay very close to old town!

10/10

Exceptional

12 Nov 2023

Jiaqi

We really liked this hotel. It is decorated beautifully and the space is generous. The staff was very friendly and helpful. Will definitely return again.

Leisure Partner