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Hotel Mai Downtown Long Beach

Los Angeles - CA · United States

107 Long Beach BlvdView location

9.0/10Excellent1,150 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.6/108.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mai Downtown Long Beach

With a stay at Hotel Mai Downtown Long Beach, you'll be centrally located in Long Beach, within a 5-minute drive of Long Beach Convention and Entertainment Center and Aquarium of the Pacific. This hotel is 2. 4 mi (3. 8 km) from Long Beach Cruise Terminal and 7 mi (11.

3 km) from World Cruise Center. Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access and a vending machine. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 47 air-conditioned rooms featuring LED televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have hair dryers and toilets with an electronic bidet.

Read more about this hotelShow less

With a stay at Hotel Mai Downtown Long Beach, you'll be centrally located in Long Beach, within a 5-minute drive of Long Beach Convention and Entertainment Center and Aquarium of the Pacific.

This hotel is 2.4 mi (3.8 km) from Long Beach Cruise Terminal and 7 mi (11.3 km) from World Cruise Center. Make yourself at home in one of the 47 air-conditioned rooms featuring LED televisions. Your room comes with a memory foam bed.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toilets with an electronic bidet. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 200 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

4th Street Retro Row 0.5 km / 0.3 mi
The Terrace Theater 0.5 km / 0.3 mi
Long Beach Arena 0.6 km / 0.4 mi
The Pike Outlets 0.7 km / 0.4 mi
Long Beach Convention and Entertainment Center 0.8 km / 0.5 mi
One World Trade Center 1.3 km / 0.8 mi
Aquarium of the Pacific 1.3 km / 0.8 mi
Shoreline Village 1.6 km / 1 mi
Los Angeles River 1.8 km / 1.1 mi
California State University-Office of the Chancellor 1.9 km / 1.2 mi
RMS Queen Mary 2.4 km / 1.5 mi
Long Beach Amphitheater 2.6 km / 1.6 mi
Long Beach Museum of Art 2.8 km / 1.7 mi
Long Beach Cruise Terminal 2.9 km / 1.8 mi
Long Beach Memorial Medical Center 5.2 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Lift access
  • Sauna
  • Steam bath
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE WITH BALCONYQUADRUPLE • DELUXE WITH BALCONYQUA.BL-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    QUADRUPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Mai Downtown Long Beach

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mai Downtown Long Beach

9.0
Excellent
1,150 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
20 Jul 2026
Laura
We booked because of the reviews seem great. Please be aware that there is public bus transportation right in front of the hotel. There were homeless people sleeping in front of the hotel the whole day and night we were there. The vibe in the hotel was weird. There was a hair in the shower. We got a call from the front desk at 11:10am the next morning and was told we suppose to check out at 11. Told the front desk we were on our way to check out. We were happy to leave and will not go back.
Partner
8/10
Excellent
18 Jul 2026
Angela
This hotel was pretty well maintain the cleanliness was okay I found fingernails in the bathroom but they were easily miss. Everything work well in the hotel room the TV has basic channels no Netflix or other streaming services were available. It has a charger for your car. Staff was very helpful and nice and genuine. With it being in heart of downtown it was actually very quiet The rooms were clean sheets were clean and the rooms were a good size I will definitely be going back!
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
JESSICA
Love the rooms .. very clean!
Partner
10/10
Exceptional
09 Jul 2026
Luz M
The room was excellent, super clean, very comfortable pillows, towels in the bathroom, soap, just everything was in place! We're coming back!
Family_with_children
2/10
Poor
09 Jul 2026
juana
The walls of all hallways are dirty and whoever reconstructed did a horrible job. Looks like cheap labor. Rooms are plain. Definitely doesn’t compare to the Hilton, Hyatt, even the Westin are better.
Family_with_children
10/10
Exceptional
06 Jul 2026
Jennifer
Was surprised the rooftop was beautiful. Changed our plans and watch the fireworks from there. Hoping to make this a new tradition. Thank you hotel Mai
Partner
10/10
Exceptional
06 Jul 2026
Kathryn
Great
Friends
4/10
Poor
05 Jul 2026
Guillermo
The room itself was clean. The toilet kept having issues. And there was no water coming out of the faucet. Not sure if it was because they shut the water off or what. Great location. But not sure if I would stay there again.
Friends
10/10
Exceptional
05 Jul 2026
Nancy
Great location in Long Beach. No noise issues with guests. The spa was a 10/10. Cute rooftop to chill and enjoy the weather
Partner
10/10
Exceptional
05 Jul 2026
Matthew
Everything was great. Staff gave recommendations for food nearby and the balcony was a pleasant surprise. Will stay again!
Family_with_children
6/10
Pleasant
04 Jul 2026
Andrew
It's a decent hotel for a nights stay. Which walk to civic center, Jersey Mike's subs across the street, parking is simple. You must however sleep like a rock to get through the night on the side where the bus stops are. Someone spent the whole night screaming at something that didn't exist.

It's clean, but not clean enough to live up to the modern finishes. Ac worked well and the roof top is the gem of this place for sure.

Would use again if in a pinch.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Salomon
Property needs to be updated
Hallway carpet has an foul odor
Friends
10/10
Exceptional
03 Jul 2026
William
Great place to stay.
6/10
Pleasant
02 Jul 2026
Iran Ayeph
The walls are super dirty it takes a way from the experience seeing black dirty stains on white walls, would’ve loved to ask for a refund but Im thinking it’s too late. I wanted a 9+ star experience this was like a 6 lies on the reviews!
Partner
8/10
Excellent
01 Jul 2026
Jenel
Hotel had amazing view of the city and lots of dinning around. EV charger on site was a plus. Only stayed 1 night rooms were nice and clean.
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Jackline
Place was clean . Need some improvements of the bedroom pillows
Partner
10/10
Exceptional
24 Jun 2026
Domenico
very convenient location, nice room
10/10
Exceptional
23 Jun 2026
Amber
It was very clean and close to everything. Like the metro buses. Walking distance to aquarium and lots of food spots and bars. Rooftop sitting area with lights nice views. Welcoming and helpful staff. The only thing I think they should change is the parking fee was $20 even for guests. I think it should be free due to you staying at the hotel. Other than that very nice stay I would definitely recommend.
Partner
10/10
Exceptional
22 Jun 2026
Solamon
Loved the property can’t wait to visit next year
Family
10/10
Exceptional
19 Jun 2026
Brian
It was a hidden gem I plan on revisiting many times
Partner
8/10
Excellent
16 Jun 2026
Erica
Staff was nice, room was clean and short drive from cruise port. Located by transit center so quite a few homeless and urine smelling streets of you intend to walk around. Hotel itself is clean, seating area on roof.
Partner
10/10
Exceptional
15 Jun 2026
Jennifer
Very clean and spacious room. Staff were very friendly and helpful when we needed extra towels. Within walking distance of many restaurants and coffee shops.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
kenneth
Good location.
Clean room.
Very noisy location across the street from city transit.
Very thin walls and windows.
You will have a hard time sleeping from trains and buses.
Absolute basic amenities.
Owner was gruff and only interested in making money.
Hired staff was kind and welcoming.
Prices were too high for what you get.
Large corporate properties with a layer of plush very near by away from the noise.
Go elsewhere.
Partner
4/10
Poor
11 Jun 2026
ABIGAIL
Parking was convenient. The staff was helpful. Bonus that you can connect your phone to the tv through chrome cast! BUT there were roaches in the room! Super gross! I wouldn't stay here again just because of the cleanliness.
Partner
10/10
Exceptional
10 Jun 2026
Katherine
Hotel Mai is very unassuming. At first, it just looks like any small, boutique hotel. But our stay ended up being one of the best we've had. The property was clean and well maintained. Staff was friendly. The pool, jacuzzi, sauna, and steam room were incredible. The roof top is an amazing place to relax. I very much recommend a stay here.
Partner
10/10
Exceptional
09 Jun 2026
Estella
Location, wonderful. Check it, easy breezy. Staff, absolutely GREAT. Will I book this location again, yes.
10/10
Exceptional
08 Jun 2026
Gwendolyn
Awesome staff, loved Eucalyptus face towels for sauna & steam room. You can also park here if you have a cruise. Deck on the roof has great views. Our room was a bargain for what we got. Will stay again.
8/10
Excellent
05 Jun 2026
Juan
Parking can be better they gave me a ticket for parking on the side of the building when I paid for parking with the hotel
Self
10/10
Exceptional
01 Jun 2026
DON RIO MARK
Property is very clean and very close to
2/10
Poor
31 May 2026
Habibullah
Not worth for the price
Partner
8/10
Excellent
30 May 2026
Fatemeh
The room itself was clean and well maintained however the hallways do need some touch up, staff was amazing and very helpful and kind . Recommend
Family_with_children
6/10
Pleasant
30 May 2026
Richard H.
$800 (including tax) for two nights is way too much. That’s a big ripoff. The hotel advertises itself as minimalist and I agree. The room was small and clean. The beds were comfortable. The staff was friendly.

There was nothing to eat in the hotel and the only vending machine for snacks had only two items and it didn’t work.

It’s a good location if you’re going to the convention center, but only worth it at about half the price.
10/10
Exceptional
29 May 2026
Kimberly Ann
Great place to stay in a very convenient location to explore Long Beach.
Partner
8/10
Excellent
28 May 2026
Jeanene
The pool, hot tub, steam room and sauna were the best!!! Room was clean and spacious. My only complaint is the balcony. I wanted a balcony room because we like to sit out and just watch the scenery with coffee. There was a lot of bird poop on the balcony floor and it make me sick to even sit out there. I wished housekeeping would clean the balcony floors when they are like that. Other than that, our stay was amazing.
Family_with_children
10/10
Exceptional
25 May 2026
Gabriela
Clean rooms and staff friendly
Family_with_children
8/10
Excellent
25 May 2026
Justin
Good budget hotel in Long Beach. Clean and comfortable rooms for a good rate. Would be a higher rating except the location is right on the transit mall street so it gets really rough, especially at night. One block north or south and it gets much cleaner.
Friends_and_family Family
8/10
Excellent
25 May 2026
Cassandra
The room was clean - the memory foam mattress was probably the most comfortable hotel mattress I’ve slept on. The bidet was also awesome. The only downside to the property is the tram/bus stations run right by the building so it can get noisy between people and traffic.

I would definitely stay here again though!
Partner
6/10
Pleasant
25 May 2026
Ana Lilia
Didn’t like how they did not clean the rooms, the sheets were dirty when we got there. They also charged extra for parking
Family_with_children
10/10
Exceptional
24 May 2026
Anil
Clean
Partner
10/10
Exceptional
21 May 2026
Victor
We loved the staff! They helped us in every way!
Partner
8/10
Excellent
16 May 2026
raul
Yes
8/10
Excellent
15 May 2026
Martin
Great place to stay I'll be back. Super clean tidy and in a very convenient location.

Only grip would be it's a little loud outside but that's not the fault of the hotel. It's in a high traffic area with lots of activities.
Self
10/10
Exceptional
15 May 2026
Erica
Clean room. Walking distance to our event. Very helpful staff. On site parking. Overall great experience.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Clavon
The hotel was very clean. The staff was very helpful and the hotel that I had was very spacious, having a balcony was awesome and the room had awesome views . My only complaint would be the ironing boards are not normal size which makes it harder to iron clothes, especially if you’re a bigger person but other than that, my overall experience was excellent and I definitely would do business with them again any/every time I decide to travel to California
Self
10/10
Exceptional
13 May 2026
Cheyenne
Our first time in Long Beach we came in night before cruise the staff weee friendly n helpful they explained everything to us n was able to get us in early enjoyed the roof top alot
Partner
8/10
Excellent
10 May 2026
Martin
It is very noisy from city bus and train traffic. Also, it's a bit strange that there is no art or wall hangings inside.. all white, which feels little unorthodox. The pillows were crunchy, the duvet was thin, and the air conditioner stopped at 66 degrees, which shuts off the fan too, so awkwardly on and off, and no fan-only option. The pool, steam room, and sauna were very nice though.
Self
10/10
Exceptional
09 May 2026
May Aloha
Great location centrally in Long Beach. Short drives to the aquariam, Queen Mary and 4th Street Vintage Row. Clean and comfy room. Nice staff and convenient parking for a fee.

2nd night there were some loud talking for a few hours as there are benches on the street for bus stops and the train. Not the hotel's fault as it was in a public space. But if anyway to sound proof windows would help.
Partner
8/10
Excellent
07 May 2026
KURT T
Convenient location next to buses and trains
Partner
2/10
Poor
07 May 2026
Kevin
The room was clean apon arrival but there was a rat in our room at night
Friends_and_family Friends
8/10
Excellent
06 May 2026
Dania
Hotel was amazing. Great location but the lobby was not welcoming. Very industrial. Rooms had heater toilets and beds were great.
4/10
Poor
06 May 2026
James
Noisy area with commuter train bells ringing until midnight or 1am.
Pillows very thick, needed to bring my own pillow to be able to sleep. The entire hotel has the same size pillows. Lots of homeless around that might be yelling and screaming at any time of day or night. Outside of these things the hotel is pretty nice and has about 15 parking spots or so underneath the hotel. A couple of the spots have charging available. If you show up before 4:00 you will be charged for checking in early which I find to be pretty rude.
Partner
2/10
Poor
06 May 2026
Ty
Nothing was unique about this property at all. I chose this property as last minute place to sleep for the night because it was close to Downtown LBC and I had a function to attend the next morning. Upon entering the facility, the lobby clerk was lounging around talking to a group of people that look like they were just hanging out at the place and appeared a bit 'shady!' I asked the clerk not to say my room number aloud because there were men in the lobby and I was checking in alone by myself late in the evening. And what does he do, ...SAY MY ROOM NUMBER AND FLOOR OUT LOUD FOR THE MEN TO HEAR and DID NOT SWITCH MY ROOM. I was Uncomfortable all night and never slept well. I was afraid.. because I kept hearing loud men voices walking up/ down the hall way when I got to my room. In addition, in the middle of the night I found FAT NASTY ROACHES crawling in my bathroom around the toilet area, I couldn't catch them, except one. I recorded it, then killed one. I showed it to the clerk next morning and shared my concerns and asked them to credit me back something, at least the over-priced $20 parking for the night before! They just said, \"Sorry!\" But never tried to aide in the situation. They said call customer service and began chatting with another person in lobby like I didn't even exist. This is WORST HOTEL STAY EVER & BAD CUSTOMER SERVICE. This seems to be a Hang-Out Spot and the rooms seemed to be in poor condition, the walls were dirty like. I dont recommend this Hotel!
Self
8/10
Excellent
05 May 2026
wendy
Hotel Mai was a great place to stay pre cruise. We thought it was very nice and comfy. The best part was the heated toilet seat 😋 The beds were soft and it was great to have a little balcony. It is right downtown so it's not the quietest location but it wasnt super loud either. We would stay there again
Friends
10/10
Exceptional
03 May 2026
Amber
The room was clean staff was nice and helpful. A lot of eating places close only a few blocks from the water.
Partner
10/10
Exceptional
03 May 2026
Evan
Best place a part of me is still there
Business
2/10
Poor
01 May 2026
George
It’s basically a renovated motel 6. Terrible location right next to bus and metro terminal. Paid for a Premium room but it was not premium whatsoever.
Partner
10/10
Exceptional
29 Apr 2026
Carol
The room was large and modern. Nice updated bathroom. Balcony was a home. Hotel staff never was very officious - can’t check in before 4pm with out paying extra. Next morning we were checking out at 10am when others were checking in! Hope they paid for the privilege. The late check in is not helpful for one night stays before a cruise. They did store luggage at no charge though.
Friends
6/10
Pleasant
28 Apr 2026
Vivian
If you want to rest is not a good place to stay. The metro is next to the hotel and too loud. Staff is not nice. Room clean and the bed really good. But I will not stay again. You can’t sleep with all the noice from the street.
Self
10/10
Exceptional
27 Apr 2026
James
Staff were nice and helpful. Rooftop terrace was a nice place to relax and you could get a feel for downtown.
Self
10/10
Exceptional
27 Apr 2026
Ma Lee
Clean room, small gym
Friends
10/10
Exceptional
26 Apr 2026
Jazmin
It was so easy and nice
Friends_and_family Friends
10/10
Exceptional
26 Apr 2026
Judith
Loved this hotel. Great location for the Terrace Theater and restaurants. Even had a busy in our room!
10/10
Exceptional
26 Apr 2026
Fred
Staff was kind, rooms were clean, check in and check out was easy
Partner
10/10
Exceptional
25 Apr 2026
Ondray And Jenifer
We had a fantastic stay. This is a very nice hotel, great location, n great price! We will bee back in November!
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Lisa
We enjoyed our stay here: The staff were very helpful, rooms and hallway were clean, and roof-top deck was perfect for a quieter rest. It was an easy walk to the Convention Center area, grocery store, and restaurants. The only thing that would have helped us would be to have TV access without having to use our own phone connection. I highly recommend this hotel.
Family
8/10
Excellent
18 Apr 2026
Clayton
Nice hotel in a fairly convenient location.
Partner
10/10
Exceptional
12 Apr 2026
Ellen
Great amnesties. Kind staff.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
James
Very clean and modern room.
10/10
Exceptional
10 Apr 2026
Jacqueline
Great location
Friends_and_family Family
6/10
Pleasant
09 Apr 2026
Rhonda
M
6/10
Pleasant
09 Apr 2026
Lisa
N/a
Self
10/10
Exceptional
31 Mar 2026
Brenda
This is right downtown and not a far walk to some restaurants and i'm told the beach was about a 15-20 min walk but we did not go.
Family_with_children
6/10
Pleasant
30 Mar 2026
Jin
Clean room
2/10
Poor
29 Mar 2026
Ciara
N/A
Family_with_children
10/10
Exceptional
27 Mar 2026
Holly
Room was very clean and staff was great. Hallways are a little run down.
6/10
Pleasant
23 Mar 2026
Corey
I love the property and location. However I prepaid through Expedia and upon arrival the front desk asked for my card and id and then proceeded to charge my card for someone else’s room for over $330. While the issue was resolved and they were professional it really puts a sour taste in my mouth due to the lack of attention.
8/10
Excellent
22 Mar 2026
SANDI
Helpful Staff
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Kendra
I enjoyed my visit so much, that my children and I were noy ready to leave. Great hotel, great area, great staff.
Family_with_children
10/10
Exceptional
16 Mar 2026
Jasmine
Everything about this hotel was perfect, if the price did not go up too high i was Going to book for the following weekend lol. But I’ll definitely be back soon
10/10
Exceptional
15 Mar 2026
Dawn
The room was nice although the door was super heavy and slammed a few times pushing us out of the way forcefully. Also need a microwave in the room. The air conditioner worked almost too well. After turning it on it would stay on for quite a while making it cold in the room. Very hard to regulate it. The only other thing that we noticed was it needs a paint job inside, halls and rooms. Needs color.
Family
10/10
Exceptional
13 Mar 2026
fulbio
Everything was wonderful
8/10
Excellent
12 Mar 2026
Deanna
Clean room, bouda
Partner
10/10
Exceptional
11 Mar 2026
Brian
Perfect for night before cruise. Everything works, clean, and attentive staff. Room was nice. The rooftop pool and seating area looked awesome, but we had no time to use it
Partner
8/10
Excellent
10 Mar 2026
Brian
Clean room, bonus bidet!
Hallways and carpet leading to room are in poor condition.
10/10
Exceptional
04 Mar 2026
Ebony
yes
Partner
10/10
Exceptional
02 Mar 2026
Kevin
Easy walking distance to the Convention Center. I love the heated bidet in the bathroom as well!
Business
8/10
Excellent
01 Mar 2026
Deanna
Room was clean and comfortable.
10/10
Exceptional
01 Mar 2026
Marcel
Wonderful staff!
8/10
Excellent
27 Feb 2026
Veronica
I liked that it was clean and had friendly staff, it was walking distance from the convention center where my daughter had her Jiu jitsu tournament, but the noise from the train all night sucked.
Family_with_children
10/10
Exceptional
26 Feb 2026
Barrett
Spacious room, very clean and sleek. Loved the pool/hot tub/ steam room too. Will definitely return here!
10/10
Exceptional
26 Feb 2026
Pearly
Nice hotel,
Family
6/10
Pleasant
25 Feb 2026
Aaron
Room and staff were nice, the only bad things is the outside noise and to find out at check-in that you have to pay for parking.
Business Family
8/10
Excellent
24 Feb 2026
Deanna
Clean facility. Excellent customer service and always friendly.
2/10
Poor
24 Feb 2026
Colleen
I am seriously traumatized. The hotel seemed fine until I went to bed. I reached over to get a drink bug crawled up my arm and into the bed and I went screaming. Long story short it was a bed bug and I've been in a lot of hotels and never had to deal with a bed bug they moved me into another room at 3:00 in the morning and offered no compensation I still couldn't sleep because I was traumatized and kept thinking there was going to be bugs crawling all over me when the front desk checked my room we also found a dead cockroach
Friends_and_family Friends
2/10
Poor
23 Feb 2026
Casey
It’s in a good location but there was a roach in my room and I have a picture to prove it. Also the walls are very dirty and hot water did not work for me (it was more so lukewarm). All in all I won’t be back again.
Self
6/10
Pleasant
23 Feb 2026
Janet
Ok nothing to brag about. They charge daily 20 dollar fee to park car in the parking lot. The room was decent. Over priced. Refrigerator was unplugged so I was under the impression it was broken leaked water all over carpet. Which left an odor. Staff was blah. No friendly greeting. Guess they were having a bad day. I won’t go there again.
8/10
Excellent
22 Feb 2026
Erick
The room was clean and the staff were very friendly. I especially enjoyed the pool, hot tub and steam room. My room was on the west side of the hotel across the street from the transit station and this made for a noisy experience.
Partner
10/10
Exceptional
22 Feb 2026
Diane
Clean room friendly staff and great location
Partner
10/10
Exceptional
17 Feb 2026
Shanna
Room was clean, bed very comfortable.
Self
10/10
Exceptional
16 Feb 2026
Douglas
Great location, friendly staff, nice view from rooftop deck.
Leisure Partner

Location & surroundings

Hotel Mai Downtown Long Beach
107 Long Beach Blvd, Long Beach, United States

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Hotel Mai Downtown Long Beach

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