Name: Tower Motel
Address: 421 W Pacific Coast Hwy, Long Beach, 90806, US

2/10

Poor

28 Jun 2026

ROBBY

Filthy. Disgusting. Charge a cash deposit not disclosed on site. Because they own the atm and get $4 service fee to withdraw cash. SCAM

Partner

2/10

Poor

24 May 2026

Francisco

I’ve been in so many hotels. But seriously this is the worst. It smells so bad. Couldn’t sleep. Made a reservation here because couldn’t find something affordable last minute. I seriously don’t recommend this place to anyone. Specially if you have kids. Don’t go there!!!!

Partner

2/10

Poor

20 Apr 2026

Kenny

Hair in the bed, smelled like tobacco (even switched, same result), people arguing outside window at 3 in the morning, leaking faucet, crappy towels, unsafe neighborhood, run down. Nowhere to eat nearby. No ice. Vending machine broken. Hotels.com should inspect what they offer. I booked two nights, stayed one without any refund. Worst place I have EVER booked online. The lady who checked me in was very nice.

Self

8/10

Excellent

19 Apr 2026

Mario

Yes there were shops around.

Self

4/10

Poor

22 Mar 2026

Geraldine

No hairdryer

10/10

Exceptional

27 Jan 2026

Narith

running hot water

10/10

Exceptional

25 Nov 2025

Brian

Nice & cozy

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Demond

Friendly staff, service has been great!

Self

10/10

Exceptional

03 Nov 2025

Michael

Checked in late-night. Worked for what we needed. Got a good rest and went on our way the next morning.

Friends_and_family Family

6/10

Pleasant

17 Oct 2025

Matthew

When I checked in, the guy at the window required a $20 deposit in cash, which was kinda strange. I did get it back though. When I got into the room I saw a beetle scurry across the ground; smashed it. Towels and washcloths had some serious stains. But bed sheets seemed ok. And it was relatively quiet.

Partner

10/10

Exceptional

28 May 2025

Richard

More channels for the best part of the night, then I fell asleep. The softness of that pillow being pressed against my head maybe go to sleep so fast there's felt so soft swallowing it I don't feel so good the bed in my bed my body so soft and I had to leave so sad.
The shower is really big enough for three or four people and the water pressure is really good too but if you bring your own accessories everybody's happy yeah really big bathroom shower so beautiful and it keeps up clean too bring your own towels the management was cool and gave me extras but bring just in case. We really tell l you how much but this place is really great I love it I'm going there again as soon as I can.

Friends_and_family Friends

10/10

Exceptional

17 May 2025

Richard

As always, I love this place, !The bed may need turning, I felt like it swallowed me, but it felt sooo soft.

Friends_and_family Friends

8/10

Excellent

28 Apr 2025

Melinda

Close to cruise terminal.

It was the perfect place close to the Long Beach Cruise Terminal. We would stay there again.

Partner

8/10

Excellent

20 Apr 2025

Ivonne

It was a good stay thank you !!

Leisure Partner

4/10

Poor

14 Apr 2025

brent

Sketchy motel in a dodgy part of town. $50 cash deposit to check in. Staff uses the fact that you booked online as an excuse to be unhelpful. Dirty sheets.

Leisure Friends

8/10

Excellent

28 Dec 2024

Yvette

Clean

4/10

Poor

25 Nov 2024

Verified traveler

Motel Hell

The photos of the property presented on Hotels.com were not representative of the actual condition for the room in which we stayed. Walking into the room (102), there was a strong smell of cigarette smoke from previous occupants (there was plastic wrapped around the smoke detector, presumably placed there by the offending smokers). On the inside of the room's entry door there was graffiti written across the top of the door. The inside of the bathroom door was duck-taped to hide a hole punched into the door. The walls and wood trim of the room were dirty and stained. The HVAC unit did not look well maintained - we didn't even try to operate for fear that it had been years since the filter had been replaced and that it would cause the room to smell even worse. It was not possible to take a proper shower as the shower head was not properly plumbed (water would spray out of the fitting when the center knob was turned fully to the shower position).

Partner

2/10

Poor

23 Sep 2024

Octavio

Worst Experience in my ENTIRE life

The whole room was dirty, there was food under the bed, dry blood stains on the walls and behind the front door, dirty towels, dirty bathroom, there was a man going into a room with a prostitute, there were two suspicious men in the room next door and seemed to be on drugs the outside was littered with trash, parking is super cramped and over all did not feel safe with the door having a small lock honestly walked in looked around and just decided to leave and get my security deposit of $50 back and sleep in my car as far away from there as possible.

Partner

2/10

Poor

05 Sep 2024

Jose

Horrible customer service

6/10

Pleasant

15 Jun 2024

Francisco

It served it purpose.

Partner

2/10

Poor

01 May 2024

Warren

What a joke !

Expedia should investigate what they put there good name on.

Business Self

10/10

Exceptional

27 Mar 2024

Damita

A very comfortable stay

The stay at tower was great the rooms are clean and a comfortable bed

8/10

Excellent

25 Aug 2023

Thomas

Unique to the property is the fact that you must pay the security fee of $50.00 in cash.

Leisure Self

8/10

Excellent

17 Jul 2023

Nellie

The $50.00 cash returnable fee was a surprise! I wish that was part of their web presentation.

Friends_and_family Family

2/10

Poor

29 May 2023

Maximillian

Had a hidden CASH ONLY deposit which isn’t mentioned anywhere, typically you would expect it to charge your card but no CASH ONLY! Also their NON-SMOKING rooms had a smoke smell as well! They let me try 3 rooms and all of them had that scent! Which I am sure all of rooms must be the same… Highly recommend avoiding this spot if you can!!!

Leisure Partner

10/10

Exceptional

20 Mar 2023

Vincent

Cool

Cool

Business

10/10

Exceptional

15 Dec 2022

Damita

My saty was very nice

Self

8/10

Excellent

09 Nov 2022

victhea

Clean and comfy. Made sure i got a good room

Business Self

10/10

Exceptional

08 Aug 2022

Carlos

Def recomended

Good stay, great staff

Friends_and_family Friends

2/10

Poor

31 Jan 2022

Sergio

Worst experience yet

Honestly the room was really bad . There were cigarette burns on the sheets of the bed . The toilet and bathroom looked dirty when I arrived . I honestly didn’t even stay the night as it was just horrible . On top of the management came knocking on the door telling me check out is at 10:30. When I booked the hotel it stated checkout was at 11:00. I told him that and he just walked away without saying anything . Never coming back

Partner

2/10

Poor

13 Nov 2021

Alida

No refund/no stay in the future.

I actually informed them that I couldn’t stay at the hotel that night and asked for a refund. Due to my nephew being shot and had to address that and not stay at the hotel. They were not understandable and they charge me for the night anyway.

Friends_and_family Family

6/10

Pleasant

19 Sep 2021

Verified traveler

Avoid this place.

Room smelled. NO hot water, had to have a freezing cold shower. Room next door kept playing loud music, loud TV, and was in general way too loud even after midnight. The owner was rude. Room had stains on walls and doors, there was graffiti throughout the room (even on the shower curtain). Not worth the price I paid!

Business

6/10

Pleasant

05 Aug 2021

Verified traveler

parking is terrible. not nearly enough places. believe it when they say it, if you leave the property once, you will have to find street parking somewhere. the rest, you get what you pay for.

Leisure Self

6/10

Pleasant

30 Apr 2021

sheila

Last resort

The room sucked. Walls were filthy. 2 small pillows. Noisy all night. Drug users asking if I'm diabetic or if I had needles. The staff harassed me even paying extra for a late checkout. This place has gone down hill.

Partner

4/10

Poor

06 Nov 2020

Rosalie

Um, nothing spectacular. The floor was very dirty. The next room had 2 young toddlers that wouldn't stop crying in the middle of the night. Neighbors on other side were very loud my 3 days that I was there.

Partner

2/10

Poor

28 Oct 2020

Guest717

I had a very terrible experience with this hotel. The bathroom toilet leaked from next door and into my room, in the middle of the night. The owner/manager was very rude. In addition, it is one of few hotels, if not the only hotel, in Long Beach that requires an early check-out of 10:30 (as opposed to the standard 11:00). I asked for an extra 15 mins and was told no, and was threatened with a $10 fee.

2/10

Poor

06 Jul 2020

david

It sucked bad neighborhood owners are miserable and rude don’t recommend

Partner

2/10

Poor

04 Mar 2020

Verified traveler

Dump

The room was terrible, the bed comforter had multiple burn holes, the sheet had burn holes. the furniture had burn marks. parking is very tight.

Business

8/10

Excellent

17 Dec 2019

KAREN

Quiet and clean

Clean and quiet as well ss comfortable

Friends_and_family Family

6/10

Pleasant

09 Dec 2019

Rosalie

A tiny refrigerator and a broken microwave. There was no laundry facilities like it says when you are booking online
The front desk wants you to check out around 10 am when online it says 11am

Partner

6/10

Pleasant

19 Nov 2019

Anabella

Basic room

Basic room, nothing fancy or exciting. If you just need a room to sleep for the night, this is perfect for it. Neighborhood is questionable

Partner

6/10

Pleasant

17 Nov 2019

Verified traveler

Unprofessional Staff

Front desk workers seem so UNHAPPY. Not welcoming. I know its a MOTEL, but still disappointing.

Partner

4/10

Poor

21 Oct 2019

Christopher

Will not come back

Parking was horrible, only one space per room, had to park a ways away in a really bad neighborhood. Location is very sketchy, I won’t stay here again. For the price you can find better.

Partner

8/10

Excellent

19 Oct 2019

Verified traveler

Remodel from the last time I stayed very clean. The only things I didn't like was the shower water pressure and how closet to the entrance 102 is you can hear Trucks drive through all night long .

Business_and_leisure Self

2/10

Poor

08 Oct 2019

Twanda

Property has a severe infestation of “bed bugs”. I was bitten all over my body. I complained to management and showed them my bites. There were upset at me for my complaint, but acknowledged that I had been bitten. This was a very bad experience for me. I am still itching and bites are turning into open sores.

Business Self

6/10

Pleasant

19 Sep 2019

TAMEEKA

The overall stay was quite. D

Self

6/10

Pleasant

31 Aug 2019

Verified traveler

The hotel owners were very nice and everything in the room was operating without problem. They hardly provided any towels. For two people: Two thin not full size bath towels and one thin hand towel. The cleanliness of the room was below standard for a hotel. The parking was tight but good. Given the sketchy area, the door and window should have additional security locks on it.

Leisure Friends

2/10

Poor

15 Aug 2019

Verified traveler

Nothing, it didn’t have any kind of amenities, it was just an other filthy motel

Friends_and_family Family

10/10

Exceptional

26 Jul 2019

Verified traveler

Manager and housekeeper are very nice n friendly.. the property is calm and not too much traffic

Friends_and_family Partner

6/10

Pleasant

20 May 2019

Verified traveler

Dangerous and weird guest around if you just need somewhere to stay over night it’s not that bad

4/10

Poor

25 Apr 2019

Raymond

You pay, now!

Parking lot was unsafe, more so after midnight. There was a dude outside my window listening to everything I was doing. Room next door sounded like they were beating someone. Owners no where to be seen, except when they wanted more money then up your a** till you leave. Did not feel save at all.

10/10

Exceptional

15 Apr 2019

Verified traveler

Can't sleep

I can hear everything in the other rooms what their saying. Expect the manager to call you and knock your door before check out time.

Partner

2/10

Poor

28 Mar 2019

Verified traveler

They do not care about the costumer , they only care about the money.
They give bad service and the place sucks they do not have parking for the clients it is supposed that if you pay a room you have the right for a parking space but this hotel didn’t have it I have to park in the street and the next morning I had a ticket
But where you are supposed to park?
I asked the hotel manager and he told me that it was not his problem
I do not recommend this hotel so far it is one of the worst and honestly if you are looking for hotel do not waste your money there , look for something better .

Friends_and_family Family

6/10

Pleasant

27 Mar 2019

Lorre

Long Beach

The room was decent and the bed was comfortable. The atmosphere was lacking. We had transients all around constantly and one couple next to us got into a big fight over what sounded like drugs.

Family

4/10

Poor

23 Feb 2019

Verified traveler

VERY THIN WALLS!!!

The hotel was clean and bed was comfortable, but walls were VERY thin!! Neighbors were loud, could hear them \"medicating\" themselves next door. Managers would not do anything about it! Got no sleep, had to leave and find another hotel!!

2/10

Poor

12 Feb 2019

Verified traveler

It was in the ghetto. Probably the most unsafe part of Long Beach. No refunds or cancellations cause I’m sure everyone tries to when they get there. No early check in. The worst experience I’ve ever had on a vacation.

Leisure

10/10

Exceptional

10 Feb 2019

Verified traveler

Seemed sufficient..! Was pleasantly surprised, the pictures do not represent the actual premise, they really were sufficiently adequate.

Friends_and_family Partner

10/10

Exceptional

23 Jan 2019

Ricky

Thanks with regards

Great. Day I got there every thing was waiting for me

4/10

Poor

10 Jan 2019

Nicole

Roaches

They have roaches

2/10

Poor

07 Dec 2018

Ivan

Liar

Family

10/10

Exceptional

06 Dec 2018

Verified traveler

Basic. Good for your money. Room was clean. Heater and ac worked

4/10

Poor

04 Nov 2018

Verified traveler

They didn't let us check in early at all. Super strict about 3 pm, but when time came around, made us wait 15 minutes. We had been there at 1...

6/10

Pleasant

29 Oct 2018

Don

Decent, for the price. Old building and thin walls. Loud but bearable.

Friends

8/10

Excellent

28 Oct 2018

Verified traveler

Liked the very clean room and memory foam on the bed

6/10

Pleasant

26 Oct 2018

B

Very clean but bad neighborhood. Owner and staff very kind and helpful.

6/10

Pleasant

17 Oct 2018

Christopher

You get what you pay for...

2/10

Poor

05 Oct 2018

Verified traveler

A lot of activity in neighboring rooms at all hours very thin walls and can hear everything your neighbor does

Partner

4/10

Poor

25 Aug 2018

mark

very basic - dont ask for an extra pillow !

very basic in a less desirable area.
asked for an extra pillow - you would think i asked for the crown jewels !! no extras here.

2/10

Poor

18 Aug 2018

Heidi

Run away from this place!

Scary part of town- staff does not speak English- do not stay here; bugs crawling in the ground

Family

10/10

Exceptional

02 Aug 2018

Verified traveler

It was a clean comfortable place to stay every one at the hotel was nice. People were generally friendly in the area as well

2/10

Poor

18 Jul 2018

Jodie

Scary neighborhood room needed washed walls carpet etc dirty parking lot nasty

2/10

Poor

27 Jun 2018

wai

really bad staff his name is heidi

first, we have a small truck come in but we dont know that they not allow truck go inside, the staff running to us and shout at us that can’t be park here so we move our truck out during we moving he really scared that our truck gonna crash his hotel...by shout at us again and use angry face to us many time(so first impression with this hotel)
Second, the staff do charge us for deposit for keycard at 5$, i do except to pay but on check out date, same guy his name is heidi pretend that we not pay any deposit to them and tell us we good to go....so i ask him how about 5$ deposit, he ask us did you pay? I think this show how the staff dont have any honest with customer, and try to cheat customer when they have a chance
Third, we do put do not disturb on the door, but when we come back seem like the door was open during we not in the hotel, so how security and private to your customer?
Last, bed so dirty as thay have a bug in there bed, it was bite me and my friend till we cant sleep, on check out date i told him about bed bug, he just quite and not do nothing even say sorry
I do exept that we cant expect much with cheap hotel but the staff is so terrible he not should be work in the hospitality industries at all

6/10

Pleasant

25 Jun 2018

Verified traveler

Place looks like a dump. Very little parking available. The price was ridiculous for the conditions. The room itself was clean but small.

6/10

Pleasant

18 Jun 2018

n

Clerk could not find my reservation....it was under Nick Sschrier but I paid via Nicholas Schrier. Could not put two and two together with the last name. Gave him my Drivers license. Still took forever. Up checkout, I had to ask twice for my $5 room \"card\" depost back Acted dumb about it !!

Air conditioning did not WORK. He fooled with it got it running but it was far too cold and not adjustable. I pulled the plug!!

10/10

Exceptional

05 Jun 2018

Jamal

Great stay!!!!!

I Love it there, I've stayed a few times. Beds are comfy, staff are friendly, and great service!!!!!

2/10

Poor

23 May 2018

Verified traveler

Do NOT Recommend.

I paid for 5 nights. I only stayed 2. The only positive was a comfortable bed. This motel is not in a good neighborhood. A police officer told me that this was an unsafe motel and I needed to go elsewhere. Luckily I had a friend in the area who alternatively let me stay with him. I do not recommend this for a solo female traveler especially. The motel has approximately 16 rooms and only about 8-10 parking spots. Parking is not guaranteed. If the spots are full you will have to find street parking which is not readily available in a neighborhood you do not want to stay in at night. I requested a partial refund for the last nights, since I did not feel safe and the man at the front desk just reiterated their no refund policy. On the last night I was there someone tried to open my door and I was happy that I had flipped the deadbolt. I did feel safe once inside with the deadbolt secured.

6/10

Pleasant

22 May 2018

Verified traveler

For the rate that he got is fine

8/10

Excellent

06 May 2018

marisa

very comfortable bed. bathroom has fairly new tile. parking is very crowded and tight. my rental bumper was scraped on both sides in the rear. parking is very close to the room doors so if you are a light sleeper bring ear plugs.

while the motel is freeway close it is in a slightly rough area of long beach however I stay in the area a lot and never have had any problems.

4/10

Poor

28 Apr 2018

Franky

Staff walked in!!

Not really sure what happened but the staff in the morning time knocked one time and then came immediately in the room just before 9 o’clock and said we have to check out I explain that check out is at 10:30 and that’s what’s posted and he looked at my room number and said oh I’m sorry and walk to the next room luckily my girl was already dressed but if it had been minutes prior he would’ve walked in on her naked without even asking if anybody was in the room. That was my main concern there was also only one bar of soap in the shower was clogged as well as not working properly. That just seems as if the staff was not in communication they probably should know that the floorboard is coming up as well and it will cause a lawsuit if it’s not taken care of.

6/10

Pleasant

10 Apr 2018

Armando

JUST DONT!!!

Limited parking. Besides that if parking is full, there is no additional parking. I didn’t even get a parking permit. Room was a non-smoking room and yet that’s how it smelled. Bathroom didn’t smell pleasant on arrival. Area around doesn’t seem so trusting. The room did a microwave and a mini fridge at least. It was overly priced for a weekend stay.

Family

4/10

Poor

04 Apr 2018

Verified traveler

Bad place to stay

Bad customer service. The manager didn't even bother to look for my name when I checked in. I basically told him to do his job and look for my name on file. I couldn't even hear what he was saying through the glass, he had pre written signs and jus showed them to me to read which is unprofessional. They were charging a $5 fee jus for using the card key for the room. There was alot of commotion at midnight from the next room and were outside blasting music and talking loud and they didn't even bother to go and stop it. It's common sense to do without anyone having to call the office to stop them. Rooms were nice and comfy and had a microwave and working mini fridge which is a plus for me. Overall, I wouldn't stay here again.

Partner

6/10

Pleasant

02 Apr 2018

Grace

No so great

Partner

2/10

Poor

26 Mar 2018

Yan

It's a tiny, dingy motel on a busy street with rumbling cars going by. When I checked in, the receptionist charged me a $5 deposit for the key card. The room they gave me had just been cleaned and I noticed the window was fully open. When I opened the door to the NON-SMOKING room I was hit with an overwhelming stench of weed. I rushed to turn on the bathroom fan and started flapping the front door to fan in fresh air. After 10 mins of trying to air out the room, the smell was still there. I went to the front desk and asked for another room. The guy said he had two other rooms available, but they were both smoking rooms. He opened one of them to show me. As expected, it smelled like stale cigarette smoke, but ironically it smelled less disgusting than the skunky room. He also offered to spray the skunky room with air freshener. Taking a moment to decide, I went on Expedia and found a great deal for a much better hotel, booked it, returned my key, collected the $5 deposit, and left.

10/10

Exceptional

28 Feb 2018

Verified traveler

Enjoyed the stay!

Had a wonderful stay, very clean and comfortable bed. Competitive prices and was not disappointed. Loved that the room had a ton of big mirrors that made getting ready even easier.

4/10

Poor

15 Feb 2018

Cindy

Felt unsafe

The location was awful! Terrible neighborhood. I did not leave my belongings in the room when I left for the day.The distance to the main attractions was further than I cared for. The walls were very thin and could hear conversations in the next room.

8/10

Excellent

05 Feb 2018

Nikole

Great stay. Language barrier and parking was very limited. Would stay again for the price.

Partner

2/10

Poor

29 Jan 2018

Verified traveler

Filthy, Outdated, Noisy.

Mattress looked to be 20 years old and smelly, walls and doors were covered with dried spit stains. Cable TV was the worst about 50% of channels are in Spanish without a channel guide. Parking spaces are minimal and street parking is sketchy.
Loud music, Sirens, Street walkers all night long. Very hard to hear and understand what the man behind the caged in, Bullet proof glass is telling you upon check in.

2/10

Poor

26 Jan 2018

Paul

Stay Away

Beds had signs of damage. Stains and evidence of bedbugs. Management refused to change our room- stay away.

Partner

2/10

Poor

22 Jan 2018

Zoe

Poor experience, not going back

My husband and I did not appreciate the motel staff's overall encounter. We felt uncomfortable in the setting and just be aware receiving a refund is non-negotiable. We don't plan on returning.

6/10

Pleasant

12 Jan 2018

justin

Cheap motel

Stayed here overnight before our trip to mexico. The guy at the desk did not know anything about my reservation and had to call somebody else to assist. I got a non smoking room but when i went inside room 112, the room smelled so bad. The restroom was clean but the rest of the room, especially the sheets which looked like it wasn’t washed properly, was mediocre.

8/10

Excellent

03 Oct 2017

julio

Nice motel with personal friendly.Quiet and clean is a good option for rest

2/10

Poor

28 Sep 2017

jcarr

Smelly rooms

Soon found out why they wanted you to pay when booking .because you find the area is rough and noisy . cigarette holes in the bedding when it supposed to be smoke free .only stayed a few hours and booked another hotel you learn by your own mistakes

4/10

Poor

24 Sep 2017

john c

Hotel from hell

Sorry to say we only stayed a few hours and payed for another hotel .because we felt unsafe in a very tough area

2/10

Poor

28 Aug 2017

Verified traveler

Looks SKETCHY

As GPS took me down the street I was realizing this isn't the part of town where I'd like to spend the night or even get gas. When I saw the motel, I kept driving and choose to loose my money versus gamble with my car in that very dark tiny parking lot. It was dimly lit and the whole building looked terribly old. Too sketchy of a place, situation; not worth the risk

6/10

Pleasant

23 Aug 2017

Verified traveler

Exactly what I expected based on pictures, location and price.

6/10

Pleasant

20 Aug 2017

Lucy

Run away Friday

It was alright needed time alone

2/10

Poor

18 Aug 2017

steve

Ghetto

People parting till 3 in the morning. No one doing anything about it . Rooms are dated carpets are filthy there is blood smears on walls. I would not stay again.

2/10

Poor

17 Aug 2017

Verified traveler

There were cockroaches in the bedsheets. The owner does not speak English so it was difficult to communicate.

4/10

Poor

18 Jul 2017

Kat

Not again

The room was a good size but that's the only good thing about it. The carpet was dirty, the room smelled, there were cigarette burns on the bedspread and carpet, there was no coffee maker, and there was a leak in the bathroom near the toilet. It was also very difficult to park because the parking was very narrow and dangerous.

10/10

Exceptional

11 Jul 2017

Stacey

Awesome Comfortable Stay

Was amazing stay the owners and staff were very polite and courtesy I arrived a few hours early sick from traveling very dizzy and weak. They stopped everything and cleaned a room for me and allowed me early check in. That meant a lot to me. Thank you Tower Motel